Job Description
The Sales Account Manager is responsible for identifying, engaging, and closing new sales opportunities to drive revenue growth for the organization. This role involves prospecting for new clients, managing the sales pipeline, and nurturing client relationships to secure long-term business. The candidate must have a strong understanding of the company’s products and services, as well as industry trends, to effectively position solutions to meet client needs.

He/She needs to adhere to ISO27001 policy and procedure.

Educational Qualification:

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.

Minimum Working Experience:

• At least 3-5 years of experience in sales, account management, or business development in the IT industry.

Skills and Competencies:

1. Sales Expertise:
   • Proven track record of meeting or exceeding sales targets.
   • Experience in prospecting, cold calling, and closing new business deals.
   • Strong negotiation, presentation, and communication skills.
2. Technical Knowledge:
   • Solid understanding of IT solutions, including Cyber Security, Cloud Services, Managed Services, and IT Support Services.
   • Ability to understand and articulate technical concepts and solutions to clients.
   • Awareness of industry trends and emerging technologies.
3. Relationship Management:
   • Skilled in building and maintaining strong client relationships to ensure long-term business growth.
   • Experience in managing the sales pipeline and CRM tools.
4. Compliance and Policy Adherence:
   • Knowledge of and commitment to adhering to ISO27001 policies and procedures.

Personal Attributes:

• Results-driven with a focus on achieving sales goals.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to think strategically.

Additional Qualifications (Preferred):

• Experience in working with enterprise-level clients.
• Certification in sales or IT-related disciplines is an advantage.
• Familiarity with ISO27001 standards and processes.

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

Senior Manager – IT EUC

Our client is looking for an experienced EUC specialist to lead, develop and oversee the daily operations of the IT helpdesk team and ensure strict adherence to SLAs.

Responsibilities:

• Lead, mentor and manage the IT helpdesk team and oversee outsourced vendors to ensure services are delivered in accordance to SLAs.
• Ensure that outsourced vendors prioritize and assign helpdesk tickets based on urgency, impact and available resources.
• Collaborate with outsourced vendors to develop, implement and refine helpdesk processes and procedures to improve service delivery and user satisfaction.
• Provide hands-on technical support for complex and/or high-priority issues – act as an escalation point for the helpdesk team.
• Lead and/or participate in IT projects that impact the helpdesk and/or end-user support to ensure successful implementation and adoption.

Requirements:

• Degree in Information Technology, Computer Science/Engineering or related fields.
• Ideally at least 10 years of experience in IT support with at least 5 years as a manager overseeing IT helpdesk and/or onsite support for organizations with over 1,000 employees.
• Strong knowledge of helpdesk ticketing systems, remote support tools and IT Service Management (ITSM) frameworks (e.g. ITIL).
• Excellent leadership and people management skills – able to motivate and develop teams.
• Highly knowledgeable in the best practices and processes required for helpdesk and/or onsite support.

Location : North Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

We are associated with one of the world's leading accounting firms, with a wide network of more than 558 offices in over 114 jurisdictions.

We provide services to a diverse range of clients, from large corporations and listed companies to private businesses, entrepreneurs as well as individuals, across a board array of industries. We aim to look beyond numbers and compliance, so as to provide our clients with practical advices to resolve the issues on hand that reconciles with their business objectvies.

We offer opportunities for individuals of all backgrounds to harvest their full potential during their tenure with us through a continuous learning journey. We place emphasis on our training program as the core towards our principle of building technical competency in all of our professional staff. More importantly your career path with be customised to your individual specific needs. The firm will be on the same page as what is to be based on your personal needs and aspirations. We look forward to having you onboard, and start building this exceptional experience with us.

Responsibilities:

Learn on the job with experienced professionals.

We have vacancies in our Audit division for aspiring professionals.

• Performing/ review of audit working papers
• Preparation/ review of financial statements
• Audit exposure to a diverse range of clients
• A tailored and structured training and development
• Supervise junior colleagues
• Deliver quality audit services to clients
• Assist in planning, review and execution of audit engagements
• Opportunities to work with different engagement managers and team members

Requirements:

• A recognised Degree/ Diploma in Accountancy, Finance, or related field
• Excellent verbal and written communication skills
• Knowledge of general economic trends, technical and industry developments
• Experience of at least 1 year attained in medium and large accounting firms preferred

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary.

REQUIREMENTS FOR IT APPLICATION BUSINESS ANALYST (BA)

Work Experience in recent EIGHT (8) years:

a. Candidate must have minimally THREE (3) years of relevant IT Application BA experience.

b. Candidate must have THREE (3) year of working experience with Agile Methodologies, tools and delivery.

c. Candidate must have THREE (3) years of exposure in Cloud Technology and implementation.

Technical Skillset in recent EIGHT (8) years:

a. Candidate with minimally FIVE (5) years of experience in supporting .Net or J2EE, Oracle Database or SQL Database, Weblogic or JBoss or Tomcat.

Added Advantage General Skillset.

a. Candidate with strong communication skills.

b. Candidate with strong problem solving and analytic skillset.

c. Candidate with experience in supporting applications operations and audit fieldwork.

d. Candidate with relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem / Incident Management.

e. Candidate with experience in supporting Government Project.

f. Candidate with relevant healthcare domain knowledge

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The Cybersecurity Manager is responsible for safeguarding the art museum's digital assets, information systems, and IT infrastructure from cyber threats. The role encompasses overseeing the implementation of cybersecurity protocols, managing risk, and ensuring compliance with industry standards and governance policies. The ideal candidate will also possess a strong understanding of IT governance to align cybersecurity strategies with the museum's objectives and operations.

Key Responsibilities:

• Cybersecurity Strategy & Implementation:
• Develop and implement a comprehensive cybersecurity strategy tailored to the museum's needs.
• Oversee the deployment of security technologies (firewalls, intrusion detection, anti-malware) and ensure their proper operation.
• Conduct vulnerability assessments and penetration testing on systems, networks, and devices to identify and mitigate risks.
• IT Governance, Data Governance & Compliance:
• Establish and enforce IT governance policies in line with industry standards and legal/regulatory requirements (e.g. PDPA, ISO27001) and how they interact with IT governance and cybersecurity strategiesCollaborate with museum leadership to align cybersecurity policies with strategic goals.
• Monitor and ensure compliance with internal governance frameworks, data privacy laws, and external audit requirements.
• Manage and perform assessment and review on security review for applications and systems.
• Collaborate with the Data Governance team to establish and enforce data governance policies, standards, and procedures, ensuring alignment with the overall IT governance strategy.
• Implement and oversee frameworks for data protection, data lifecycle management, and regulatory compliance, including data classification and data handling standards.
• Incident Response & Management:
• Develop and manage the incident response plan, ensuring rapid and effective response to cybersecurity incidents, including data-related breaches
• Coordinate with external agencies and partners for threat intelligence and reporting.
• Conduct post-incident analysis and ensure continuous improvement in response tactics.
• Work with Data Governance and IT teams to ensure proper logging, monitoring, and alerts for data breaches or unauthorised access to sensitive data.
• Risk Management:
• Lead cybersecurity risk assessments and establish risk management plans, considering threats to museum data, artwork security systems, and visitor information.
• Implement controls to safeguard sensitive information (e.g., donor data, collections inventory, financial records).
• Maintain up-to-date risk registers and report on the security posture of museum systems.
• Conduct regular risk assessments and audits of data governance processes to identify gaps in data security and compliance.
• Partner with the Data Governance team to monitor compliance with data protection regulations, including conducting privacy impact assessments and data breach investigations.
• Staff Training & Awareness:
• Create and deliver cybersecurity awareness training for museum staff, volunteers, and contractors.
• Promote a culture of security awareness and ensure best practices are followed across the organization.
• IT and Data Asset Protection:
• Secure the museum's technology stack, especially with regards to personal data and intellectual property on Gallery's system, such as CDP/CRM, artwork collections systems, and ticketing system.
• Ensure security and compliance of digital assets and systems.
• Collaborate with the Data Governance team to implement data classification schemes and maintain a comprehensive data inventory, including critical, sensitive, and regulated data.
• Vendor & Third-Party Management:
• Assess third-party vendors and contractors to ensure compliance with the museum's cybersecurity policies.
• Negotiate security terms in vendor contracts and oversee third-party risk management.

Must-Haves:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 5+ years of experience in cybersecurity, preferably within a cultural institution, museum, or non-profit environment.
• Experience in IT governance (e.g. COBIT, ITIL), data governance risk management, and compliance (GRC).
• Proficient in network security technologies (eg. firewalls, VPNs, IDS/ IPS)
• Expertise in cybersecurity practices such as data encryption, data masking, identity and access management, and vulnerability assessments.
• Strong problem-solving skills and the ability to think critically under pressure.
• Effective communication skills, with the ability to translate complex technical issues into accessible language for museum staff and stakeholders.
• Interest in art and a desire to protect the museum's mission through robust cybersecurity.

Good-to-Haves:

• Hands-on experience with security operations, incident response, and digital forensics.
• Experience with data governance tools (eg. MS Purview, Atlation, Informatica)
• CISSP, CISM, CRISC

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Ensure projects are delivered on-time, within scope, and budget.
• Define project scope and objectives with relevant stakeholders, ensuring technical feasibility.
• Allocate resources and develop detailed project plans to track progress.
• Manage changes to project scope, schedule, and costs.
• Measure project performance and report to management as needed.
• Build and maintain client and stakeholder relationships.
• Identify and manage risks related to schedule, cost, and performance.
• Track progress and ensure the successful completion of short and long-term goals.
• Develop leadership skills through ongoing practice.

Requirements:

• Bachelor’s degree in Data Science, Computer Science, Engineering, or related field.
• Expertise across all project lifecycle stages (planning, requirements, design, testing, rollout, and transition).
• Experience managing information systems projects.
• Strong understanding of data analytics and ethical AI.
• Defence sector project experience is a plus.
• PMP/CITPM certification is a plus.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate shall have at least two (2) years of working experience in the IT or Infocomm

industry, with exposure to end-to-end software development lifecycle (SDLC). Experience

with implementation in Singapore is preferred.

• The Candidate main role is to assist Project Manager and to complement his/her

responsibilities.

The Candidate is to be proficient in information gathering and reporting that include:

• Compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor
• Prepare agendas and take detailed minutes
• Follow up on action items from meetings
• Prepare regular status reports for the project manager

The Candidate is to be proficient in document management that includes:

• Maintain and organise all project-related documents including minutes of meetings

provided by vendor.

• Ensure version control of important files
• Create and update project documentation as needed

The Candidate is to be proficient in stakeholder communications, timeline and milestones

tracking that includes:

• Act as a liaison between project manager and internal stakeholders
• Distribute project updates and communications
• Manage and respond to routine project-related queries
• Monitor project timelines and alert project manager of any potential delays
• Track milestone completions and deliverables
• Update project management tools with current progress

The Candidate is to be proficient in quality control support and change request

management that includes:

• Assist in coordinating quality assurance activities
• Help manage the user acceptance testing (UAT) process
• Collect and organise feedback from UAT sessions
• Log and track change requests
• Assist in assessing the impact of proposed changes
• Help communicate approved changes to relevant parties

The Candidate is to be proficient in vendor coordination and administrative support that

includes:

• Assist in managing day-to-day interactions with vendors
• Track vendor deliverables and performance
• Coordinate vendor meetings and communications
• Handle project-related administrative tasks
• Help coordinate training sessions for internal staff
• Assist in co-creating training materials with vendor.
• Support the security onboarding of new team members from vendor to the project
• Support in post implementation
• Handle project-related administrative tasks
• Help coordinate training sessions for internal staff
• Assist in co-creating training materials with vendor.
• Support the security onboarding of new team members from vendor to the project
• Support in post implementation
• The Candidate shall have a good command of English and effective communications skills to interact and coordinate with end-users. This includes gathering user requirements, communicating proposed vendor solution, supporting user acceptance testing, supporting end-user training, and resolving issues with helpdesk agents and external vendors.
• The Candidate shall demonstrate competency in Microsoft applications including Word,
• Excel and Outlook.
• The Candidate is to have competency in Project Management tracking tools such as
• Confluence, Jira.
• Upon being shortlisted, the Candidate shall attend an interview. The Candidate must be
• able to demonstrate his/her proficiency in meeting all the above Skills Requirements in
• Section 3 during the interview.

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

In search for a competent and dynamic individual contributor to provide end-user computing device (EUCD) support within our organization. This role focuses on delivering high-quality technical assistance, maintaining hardware and software systems, and ensuring seamless IT operations. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a proactive approach to resolving workplace IT issues. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.

• Technical Support: Provide frontline IT support for desktops, laptops, mobile devices, and peripheral equipment, ensuring minimal disruption to business operations.
• Incident Management: Respond to service desk tickets, troubleshoot technical issues, and escalate complex problems as required.
• Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware devices.
• System Maintenance: Perform regular maintenance, updates, and patches to ensure systems are secure and up to date.
• User Support: Assist users with IT-related queries, including email, remote access, network connectivity, and software applications. Handle users onboarding/off-boarding.
• Documentation: Maintain detailed records of issues, resolutions, and user requests to improve processes and support strategies.
• Asset Management: Track and manage IT assets, including inventory updates, procurement, EUCD technology refresh and disposal of outdated equipment.
• Security Compliance: Ensure compliance with IT security policies and practices, including access controls and data protection protocols.
• Collaboration: Work closely with other IT teams to coordinate activities and support broader IT projects and initiatives.

• Diploma/Degree in IT/IS related discipline
• Prefer 3 years of experience in IT/IS industry
• Proven experience in IT support or EUCD services, preferably in a corporate environment.
• Proficiency in Windows and macOS operating systems, Microsoft Office 365, and common workplace tools.
• Strong knowledge of network protocols, Active Directory, and remote desktop support tools.
• Excellent problem-solving abilities and attention to detail.
• Ability to prioritize tasks, work under pressure, and handle multiple responsibilities simultaneously.
• Excellent communication and interpersonal skills
• Some project management experience will have added advantage

Job Description:

• Responsible for daily system operations & monitoring, Ensure all required systems services start up successfully, Activate all necessary batch jobs and ensuring successful execution of these jobs.

• Responsible for real-time monitoring of system operation status and network connection status.

• Backup/restore data to / from offline media

• Perform basic systems diagnostics, trouble-shooting and prompt escalation when required.

• Responsible for the 24-hour real-time monitoring of the production and disaster recovery computer room environment.

• Responsible for production and disaster recovery computer room daily check, equipment access and inventory, external personnel release escort, etc.

• Accepting the submission of production event of the branch, manage incidents and problems to resolution, minimizing the impact on business operations, ensuring the timely and effective handling of production events.

• Responsible for the service desk management, dispatch all kinds of service requests submitted by the branch, provide users with level 1 technical support according to the known problem solution manual, and ensure that the service requests are timely and effectively handled.

• To work in accordance to 24/7 shift schedule provided.

• Report daily work to superior truthfully

• Escalate problems to Superior

• Assist in other ad-hoc project as instructed by Company

Job Requirements:

• Working experience in IT operation and maintenance support, familiar with the working environment of financial institutions.
• Bachelor's degree or Diploma in Computer Science or related science and engineering background.
• Minimum 3 years of experience in IT service management.
• Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
• Ability to work under preasure and proactivity approach problem-solving.
• Ability to work on midnight shift (9 hours).

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

Functions/Responsibilities:

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Performance Requirements:

• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.

Education or Qualification:

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus.

Responsibilities:

• Compile and submit documents for staff, suppliers, and customers.
• Assist HR with document preparation.
• Track customer clearance status and ensure Traceability Matrix includes relevant design and test cases.
• Compile test documentation from various teams.
• Raise purchase requisitions/orders and coordinate delivery schedules with suppliers and engineers.
• Update cost sheets and file project documents for audits.
• Generate certification of completion for project milestones.
• Manage enterprise system administration.

Requirements:

• Proficient in Microsoft Office, meticulous, and able to work independently.
• Strong presentation, communication, negotiation, and interpersonal skills with a customer-service focus.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Responsibilities:

• Perform strong back-end administrative support to outdoor sales team
  (Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing)
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Connect with key customer contacts (external) as needed
• Support lead manager by ensuring projects adhere to agreed plans and schedules.
• Collaborate with internal teams such as Finance, Procurement, Logistics, and Marketing to facilitate smooth operations.
• Attend online and offline product training sessions arranged by vendors to stay up-to-date with the latest developments.
• Assist in the preparation and submission of reports and documents for tenders.
• Proactively sourcing for new sales opportunities through inbound lead follow-up

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working/administrative experience in relevant field
• Exposure to computer hardware/software/maintenance contract
• Strong phone presence, interpersonal & customer service oriented
• Enjoy interacting and communicating with people, and maintaining good rapport with our IT Business Partners
• Excellent opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Eager to thrive in a fast-paced and dynamic environment with a friendly and supportive team dedicated to continuous learning
• Proficient in MS Office & Excel

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

IT Business Analyst (1-Year Contract, Renewable Annually)

We are seeking a skilled IT Business Analyst for a 1-year contract to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with the client's business goals, and ensuring seamless execution across teams. The contract is renewable yearly, offering the opportunity for continued engagement.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.
• This is a 1-year contract to start, renewable yearly.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This 1-year contract role provides you with the flexibility to work on high-impact projects while enhancing your skill set and contributing to the delivery of high-quality IT solutions. The contract is renewable annually, offering the possibility of continued work and growth.

We are seeking an experienced IT Storage Engineer to join a dynamic team, responsible for post-sales support and solution design for enterprise IT products. The ideal candidate will have hands-on experience in IT solutions for storage systems, servers, and virtualization technologies, with the ability to collaborate effectively across local, regional, and HQ teams

Responsibilities

• Provide post-sales support for enterprise IT storage products, ensuring customer satisfaction and system optimization
• Collaborate with internal teams to deliver solutions and meet deliverables
• Design and provide low-level IT solutions tailored to meet the needs of local office, channel partners, and key account customers
• Develop Bill of Quantities (BOQ) and technical proposals, ensuring they meet customer requirements and high-quality standards
• Present technical solutions to customers professionally and conduct training sessions for local partners and customers
• Assist in the development of strategies for data protection, disaster recovery, and data migration within storage systems
• Continuously learn and adapt to new IT technologies and storage solutions

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Telecommunications, or a related field
• Minimum of 2 years of experience in IT product design, delivery, and maintenance, especially in x86 servers, SAN/NAS storage, virtualization (VMware), and Windows/Linux/Unix operating systems
• Strong knowledge in x86 server architecture, SAN/NAS storage, data protection, disaster recovery, and data migration
• RedHat RHCE, HCIA/HCIP/HCIE, or other relevant IT certifications are an added advantage
• Experience in IT post-sales support for FSI (Financial Services Industry) or government sectors is preferred
• Familiarity with OpenStack, Oracle DB, and related technologies would be a plus

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

IT Audit Manager role with Regional Insurer

• Established insurance brand
• Broad exposure
• Regional coverage

A regional insurer is seeking a IT Audit Manager to join the team.

As part of expansion plans, the role will work alongside other senior auditors to perform for IT Audit responsibilities. Perform end to end key risk issues/controls for the business, monitor and follow up on corrective actions according to business recommendations. An excellent opportunity for IT Auditors to grow their career in collaborative environment.

The ideal candidate should have at least 6-8 years relevant experience in audit covering IT Audit. Candidates who come from insurance audit or financial services background will be highly considered. Candidates with CISA, CISSP , CIA qualifications will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely with key stakeholders.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

• Work closely and communicate on a regular basis with business units to ensure alignment on projects overall service experience.
• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.

Job Requirements

• Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Minimum 5 years of experience in technology with strong business analysis skills.
• Experieced in how hospitality system works together to give customers a seamless experience.
• Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change in a fast-paced environment.
• Experience in running agile projects is preferred.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Applicants with more relevant years of hands on experience will be considered for senior roles.

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

As the IT Operations Engineer for this project, you will play a critical role in overseeing and managing the operational aspects of our systems deployed in the government's commercial cloud environment. This position requires technical expertise in cloud technologies, and a good understanding of government regulations and compliance standards. You will be responsible for ensuring the smooth operation, security, and efficiency of our cloud-based systems while adhering to strict government guidelines.

Roles & Responsibilities:

Cloud Infrastructure Management:

• Manage the day-to-day operation of our government's cloud infrastructure on the Commercial Cloud (GCC) platform.
• Oversee the deployment, configuration, and maintenance of cloud services to meet the needs of government agencies.
• Ensure high availability, scalability, and performance of cloud resources to support critical government operations.

Security and Compliance:

• Implement and enforce security best practices to protect government data and systems on GCC.
• Stay updated on government regulations, compliance standards, and security protocols relevant to cloud computing.
• Conduct regular audits and assessments with vendors to ensure compliance with regulatory requirements and industry standards.
• Collaborate with procurement and legal teams to ensure compliance with government procurement policies and procedures.
• Provide support for any system security review and audit activities and implement follow-up actions recommended by auditors/consultants to maintain and enhance the security of the systems.

Performance Monitoring and Optimization:

• Monitor and manage capacity utilisation and performance of Cloud compute resources, virtual appliances and services to identify opportunities for optimisation.
• Implement strategies to improve efficiency, reduce downtime, and enhance overall system performance.
• Proactively address issues and implement solutions to mitigate risks and ensure uninterrupted service delivery.

Vendor Management:

• Liaise with cloud service provider and vendors to manage service level agreements (SLAs), and vendor relationships.
• Work with vendors to assess, plan, co-ordinate and implement the appropriate technology changes, updates and refresh when products are reaching end-of-life.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3-4 years of experience in managing IT operations for cloud environment.
• Proven experience in managing cloud-based infrastructure, preferably in a government or regulated environment.
• Strong understanding of cloud technologies, such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Good knowledge of government regulations, compliance standards (e.g. ICT&SS Management, Digital Service Standards), and security frameworks.
• Experience working with teams in a fast-paced and dynamic environment.
• Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills with a focus on continuous improvement and innovation.

Additional Information:

This position may require security clearance and adherence to strict confidentiality protocols due to the sensitive nature of government data and operations. Flexibility in working hours and occasional travel may be required to support system maintenance, upgrades, or emergencies.

ROLE DESCRIPTION SUMMARY

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. The candidate will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, the candidate is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, the candidate may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on the candidate’s technical background and interests. Therefore, a good understanding of cybersecurity principles and concepts such as network segmentation, network access controls and 802.1X is desirable.

KEY ACTIVITIES AND RESPONSIBILITIES

As an IT Infrastructure System Engineer, you are accountable for:

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Administer servers, VMware/Hyper-V platforms and domain controllers/LDAP servers.

· Participate in the optimization of system performance and system capacity planning.

· Support deployment/configuration tasks of Cisco switches and network firewalls (Check Point / Fortinet / Palo Alto)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Degree in Computer Science, Information Technology or related disciplines

· At least five years of relevant IT experience in designing (not mandatory but preferred), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cybersecurity, network or system technologies, such as CCNP, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), OSCP, SSCP etc. will be advantageous.

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

Fujitsu is seeking an experienced IT Operations Manager (EUC) to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.

a) Collaborate with stakeholders to gather requirements, understand and

document business needs, business requirements and flows related to the

Authority’s public services and application systems;

b) Review business rules and service journeys, gathering requirement

specifications, engaging stakeholders, creating user journey maps and

wireframes, and providing support on updates to the Authority;

c) Develop user stories, specifications, acceptance criteria, and create detailed

process maps to visualise, understand and streamline current workflows

and business processes;

d) Review design specifications and project deliverables (e.g. monthly project

report, log review for privileged user access, test plan, test reports,

application design/ code) to ensure the completeness for the Authority’s

acceptance;

e) Understand and review source codes from vendor(s) for deployment;

f) Support and review on-site acceptance and System Integration Testing

(SIT);

g) Facilitate and support User Acceptance Test (UAT) and trainings for users;

g) Facilitate and support User Acceptance Test (UAT) and trainings for users;

h) Conduct technical review and assessment of End of Support (EOS) upgrade

proposals before making recommendations to the Authority;

i) Coordinate, facilitate and support any audit to be conducted by the

Authority’s appointed auditor(s) on the system;

j) Project management and governance, ensuring performance and fulfilment

of contractual obligations by the Authority’s appointed contractor

managing the collection system.

k) Provide maintenance and technical operations support for the Authority’s

systems which include:

i. Perform continuous review and recommend improvement to the

project, system managed by the Authority’s appointed contractors or

business processes of the Authority’s systems.

ii. Manage, review and ensure compliance by the Authority’s appointed

contractors on the Authority’s policies, security advisories,

vulnerabilities, circulars, Government Instructions Manual

requirements, polls, etc. issued and applicable for the Authority’s

systems;

iii. Review and validating test cases and results for enhancements to

ensure that requirements are met; and

iv. Develop and maintain documentations related to the works performed.

l) Reviewing impact analysis of all system modifications or new

requirements on the functionality, performance, and security of the

systems, which includes:

i. Collaborate with business stakeholders and work closely with

external parties, ICT providers or government agencies for systems

operational and maintenance works and new

initiatives/enhancements;

ii. Involved in the review and tracking the activities of the Service

Request life cycle; and iii. Review of contractor’s man-efforts and solutioning.

m) Work closely with external parties, ICT providers or government agencies

for the operational and maintenance works and new

initiatives/enhancements of the Authority’s systems;

n) Performing hands-on development as part of exploration of new

technologies/products and automation of existing processes;

o) Participate and support in incident, troubleshooting, testing and verification

of reported issues, incidents and to follow up with the Authority’s

appointed contractors, stakeholders and business users to ensure timely

escalation where required and completion and closure of the issues or

incident; and p) Ensure that the deliveries of the project by the Authority’s appointed

contractors are compliant with relevant policies and guidelines and to

identify and close any compliance gaps.

a) Bachelor’s degree in Computer Science, Information/ Infocom

Technology, or related discipline would be preferred;

b) Strong knowledge in application support and maintenance and possesses

hands-on’ knowledge and experience in end-to-end Software Development

Life Cycle;

c) Experience in IT project implementation, specifically on user requirements

gathering, IT business analysis, applic1ation solutioning, UI/UX design

and using automated testing software such as Tricentis TOSCA would be

an added advantage;

d) Experience in the following would be advantageous:

i. Cloud platform and technology;

ii. Application development using Power builder, Java, Delphi or

ASP.Net; and

iii. Government projects.

e) Experience with stakeholder management;

f) Have a positive attitude and good interpersonal skills, able to work and

communicate effectively with stakeholders to ensure business needs are

met; and

g) Experience in working under minimal supervision and to demonstrate

ability to ensure tasks are well completed and project is on schedule.