About E-commerce Department:

Oversee the entire Profit and Loss statement for the online store presence. Explore novel opportunities and innovations to propel online commerce along its developmental trajectory.

What You Will Be Doing:

• Involved in campaign management, including the planning of product promotion, product launches, product listing, campaign follow up etc
• Assist in developing and implementing demand generation plans to grow site revenue
• Liaise with Designer Team on artwork requirements and monitor deadlines for completion
• Responsible for stock inventory accuracy and to address any discrepancy.
• Assist Customer Service on product knowledge and provide solution.
• Generate analysis and sales reports regularly.
• Logistic coordination when required.
• Other ad hoc duties assigned.

Who We Look For:

• At least 2 years of experience in managing E-commerce platforms
• Experience in live streaming for product demonstrations and customer engagement.
• Proficient in Microsoft Excel and Microsoft PowerPoint
• Effective interpersonal and communications skills
• Strong analytical skills
• Strong ability to work under pressure and handle tight deadlines
• Experience working in Pet Industry is advantageous.

Working Hours:

• Monday to Friday; 8am to 5:30pm

1) Extraction of information from various systems.

2) Reconciliation of information.

3) Validation of reconciling items.

4) Liaise with the source departments to resolve discrepancies.

5) Preparation of output file for payment processing

6) Perform other tasks as assigned by supervisor

1) At least a Diploma in Accountancy or other relevant professional qualifications (e.g. Advance LCCI, CAT)

2) Minimum one year of experience as Accounts Assistant or bookkeeper.

3) Knowledge of Microsoft Office and SAP.

Special Knowledge or Skills:

1) Good understanding of FRS and SB FRS.

2) Meticulous with good analytical and problem-solving skills.

3) Good written and verbal communication skills.

4) Good customer service skills.

5) A good team player.

6) Good presentation skills.

7) Able to multi-task.

8) Able to meet tight deadlines.

9) Knowledge of tenancy and rental accounting, hands on experience of SAP accounting system will be an added advantage.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK – Empowering the Community.

RESPONSIBILITIES

• Facilitate quotations and maintain vendor relationships, ensuring seamless contract start-ups and renewals.
• Negotiate favorable terms and conditions with suppliers, securing beneficial agreements for the company.
• Handle central procurement requests for essential items like corporate apparel, name cards, stamps, and letterheads.
• Engage with both new and existing vendors, facilitating smooth purchase procedures.
• Oversee office supply requisitions, including consumables, stationery, furniture, and printed materials.
• Assist in procuring IT hardware and software for divisional needs. 
• Monitor and track expenditures related to procurement activities, ensuring financial compliance and resource optimization.
• Coordinate with relevant centresto determine inventoryneeds.
• Participate in cost-benefit analyses procurement decisions.
• Any other duties assigned by Management.

• Diploma / Degree in Business Administration/ Procurement/ Supply Chain Management or equivalent
• At least 2 years of relevant experience.
• A team player with good interpersonal and organization skills
• Outstanding verbal, written, and interpersonal communication skills.
• Ability to multi-tasks under tight time frames with minimum supervision
• Strong attention to detail and can work efficiently and accurately.

Main Duties and Responsibilities

• Attend to alumni’s queries and feedback via various communication channels and face to face interactions in a timely manner.
• Manage the alumni database and ensure timely updates of alumni records.
• Develop strong alumni network and lead in planning and executing local and overseas engagement activities.
• Manage and ensure online social media engagement as well as corporate website information updates on alumni services and initiatives.
• Work on featuring alumni success stories regularly.
• Track effectiveness of all aspects of alumni engagement and benchmark against best practices.
• Prepare and review the services/platforms currently offered to alumni and develop new offerings.
• Seek regular feedback from Alumni Focus Group Discussions and surveys on needs and expectations of alumni.
• Connect Alumni’s companies to Career Services Team for employment/outreach opportunities.
• Manage the budget resources for all alumni activities.
• Provide required statistics and reports.
• Work with recruitment teams to promote PSBA programmes for alumni’s progression and upgrading.
• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any field with 5- 8 years of experience
• Strength in relationship building and management.
• Good accountability to drive the team towards the targets set.
• Able to initiate ideas in improving the student experiences and work in a team orientated environment.
• Possess good communication and interpersonal skills.
• Ability to do in-depth engagement amidst various groups of alumni.
• Willing to work on evenings/ weekends where required

Our client in the banking industry is urgently hiring a KYC Analyst on a 1-year contract.

KYC Analyst, Private Banking (contract)

Duties & responsibilities :

• Performing Know-Your-Customer (“KYC”) and Customer Due Diligence (CDD) activities at both the customer on-boarding and periodic review stages covering the entire process from end-to-end as a support function within the First Line of Defense;
• Maintenance of static customer data in T24 once the access is available for Singapore branch;
• Support in preparing the team any regulatory reports (not limited to) FATCA /CRS
• Ensure performance of KYC to the standards expected by the Monetary Authority of Singapore and in accordance with the bank’s AML and KYC Policies and Procedures. This includes reviewing and checking for completeness of CDD information and supporting documentations for new and existing customers (periodic review) and performing risk assessments in line with the bank’s AML and KYC Policies and Procedures.
• Manage KYC / CDD trigger events and reviews and ensure appropriate actions are taken in accordance with the AML and KYC Policies and Procedures.
• Perform name screening and searches on prospective customers and existing customer base (ad-hoc screening).
• Review and check for completeness of maintenance of static information for batch screening including clearing of alerts.
• Maintenance of customer lists and records.
• Perform any other ad-hoc tasks and project work as assigned.

Requirements :

• A recognized diploma/degree in Business, Banking, Accounting, Finance or equivalent
• 3 to 5 years of experience performing KYC in a banking environment.
• Work experience as external or internal auditor is a plus.
• Familiar with internal controls and banking operations, particularly anti-money laundering. This includes good understanding of AML risk, risk ratings, source of funds/wealth, related parties, PEPs etc.
• Good writing and communication skills
• Self-starter, resourceful, independent, active team player and able to handle work pressures
• Ability to multi-task, prioritize and deliver consistent results.

Interested applicants are invited to write in with updated resume to [email protected].

EA License No. 16S8296 • EA Personnel Registration No. R21102756

• Ensuring a consistent and universal financial experience for the patients throughout the hospital.
• Provide financial counselling involving patient consent and authorization, estimated bills, healthcare financing and assistance schemes, payment options and payment collection to the patients / next-of-kin.
• Lead a team - Supervisor and Patient Service Associates in conducting Financial Counselling (FC) work and operations within the hospital
• Deliver training to staff on FC and develop the Standard Operating Procedures (SOPs) for the department.
• Assist and support the Manager in planning, implementing and sustaining whole-of-Department processes and initiatives, in support of MOH’s healthcare financing policies and the organization priorities.

Job requirements:

• Bachelor’s Degree in Operations/Service Management or related disciplines
• Possess 2-3 years of working experience in healthcare services will be an added advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Financial Counselling Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

· Cooperation in Japanese and English with ICT Department at HQ / Group companies

Ø Basic & Detail design and implementation for Asia Regional Hub operation with HQ

Ø Contract practice for internal transactions with HQ and Asia Regional Hub

Ø Application of Group's Large-Scale Strategy, IT Governance and Security Policy to Group Companies under Asia Regional Hub

· Provide IT support to users under Asia Regional Hub (Contact Point, Realization of Requests, Incident Response, Operation)

· Maintenance and maintenance of Group’s common platform, consisting of about 10 solutions related Microsoft365

· Devices Management (PC/iPhone/iPad/MFP)

· Development, maintenance and operation of enterprise systems

Ø Maintenance and operation of SAP Concur

Ø Maintenance and operation of external data linkage (Bank, Contractor, etc.)

Ø Maintenance and operation of other SaaS business systems

Requirements:

• Bachelor Degree in Computer Science / Information Technology, or other highly technical, scientific discipline.
• Certification in ITIL and Project management (PMP) will be advantageous
• 10 years of experience in IT related positions in the following capacity:

1. 3 years of experience in Office Automation (Business support infrastructure such as Microsoft365, PC, iPhone, multifunction machines, and base network) at companies (More than 300 employees with experience supporting multiple sites.)
2. 3 years of experience in service desk and other IT user support
3. 2 years of experience at regional headquarters of a global company
4. 3 years of experience in project management in enterprise application development
5. 3 years of experience in enterprise application development, maintenance, and operation (SAP Concur, SAP S/4HANA experience better)

• Solid understanding of the culture and business of Japanese companies

To apply, please visit www.gmprecruit.com and search for Job Reference: 23836

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Role & Responsibilities

1. Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget;

2. Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;

3. Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems and proposed;

4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;

5. Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;

6. Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;

7. Plan and perform user acceptance testing;

8. Assess service requests for enhancements and maintenance of systems;

9. Ensure Service Level Agreements for projects and incidents are met;

10. Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;

11. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and

12. Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

As a Project Manager, you need to have:

• Relevant working experience as Project Manager/Scrum Master in at least 1 Agile/full project development life cycle.
• Relevant experience in web-based development and mobile IT projects.
• Working experience in .Net/J2EE applications, iOS/Android for mobile apps is preferred.
• Familiarity with governance, adoption and training in RPA in enterprise IT environments.
• Working experience in government environment and familiarity with the critical systems will be an added advantage.
• Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Team player with strong organization and people handling skills.
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Job Highlights

• Net Profit Sharing
• Good staff welfare and benefits
• Flexible and friendly working environment
• 5 working days

Job Description

• Plan and organize strategies that improves the staff morale and happiness.
• Prepare monthly payroll, including processing of reimbursements, CPF and claims.
• Compile all OT calculations and monthly variable bonus calculations.
• Attendance checking for all outlets employee
• Administer pay-related leave matters and insurance claims & business grants.
• Medical claim tracking and reimbursement
• Apply, issue and renew passes for foreign workers.
• Draft job descriptions, manage job postings, screen candidates and conduct interviews.
• Administer all relevant paperwork for employees including employment contracts, onboarding forms, uniform deposits and entry of information into HR system.
• Prepare employment contract, promotion letter, termination letter, disciplinary action letter etc
• General filing and scanning of employee’s P-file
• Manage employee P-file and data maintenance
• Issue uniform and name badge to new hire staff
• Draft and conduct staff happiness surveys and counseling as needed.
• Plan and implement training programs.
• Administer the training and grant matters
• Manage all office administration matters – for instance stationery, pantry supplies and so forth.
• Any other ad-hoc duties required

KPI:

• Achieve a net income of more than 10% consistently for the year (bottom line)
• Obtain Time to hire rate of 30 days for all vacant positions
• All outlets minimum headcount manpower is achieved consistently for 3 months with no major food hygiene lapse
• Staff handbook, online training system is comprehensive and enforced consistently resulting in strong corporate governance across all HQ departments and outlets
• Maintain staff turnover rate at below 8% annually
• Improve staff retention rate at 30%
• Ensure that all talent acquisition matches the CEO & Director's requirement and needs
• Able to accurately measure staffs happiness through surveys and conduct a Goal/ KPI re-alignment exercise at least once every 6 months
• All P-files and all office administrative duties are documented and maintained to the highest standards
• On average less than 1 error a month is made during his/ her payroll duties
• All Full time staff complete world manager quiz on their every Quarter via TRS Academy App with 100% pass rate
• All outlets FULL-TIME staff come back office for a full day HQ restaurant proficiency course by End of every calender year
• Ensure successful launch and management of the individual outlets and HQ EXCO functions
• No age limit all are welcome

Requirements:

• Minimum 2 years working as HR preferably in the F&B industry
• Strong interpersonal and communication skills
• Ready to step of their comfort zone to take on new challenges and grow with the company
• Benifits:
• Hospitalization and Surgery Insurance
• Good career advancement opportunities

Interested candidate, please contact HR at 98889975 or 92978413.

Only shortlisted candidates will be contacted. Thank you

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Description:

• Greet and assist customers, providing a positive and personalized shopping experience.
• Possess in-depth knowledge of products and services, offering guidance and recommendations to customers.
• Execute sales transactions accurately and efficiently, processing payments and providing receipts.
• Maintain attractive and organized product displays, ensuring the store's visual appeal.
• Monitor and manage inventory levels, restocking shelves as needed and conducting periodic stock checks.
• Recommend additional products and accessories to maximize sales opportunities.
• Address customer inquiries, resolve concerns, and provide after-sales support.
• Work towards achieving individual and team sales targets.
• Participate in sales promotions and events to drive customer traffic and increase sales.
• Handle cash transactions, maintain cash registers, and reconcile daily sales.
• Ensure the cleanliness and tidiness of the store, including restrooms and fitting rooms.

Job Requirement:

• High school diploma or equivalent; additional education in sales or retail management is a plus.
• Proven experience in retail sales with a focus on customer service.
• Excellent communication and interpersonal skills.
• Ability to effectively persuade and close sales.
• A customer-focused approach with the ability to create a positive shopping experience.
• Flexibility to work in a dynamic and fast-paced retail environment.
• Collaborative and willing to work seamlessly with colleagues.
• High energy levels with a passion for retail and sales.
• Ability to handle customer issues and find effective solutions.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Responsibilities:

Accounts Executive:

• Assist for the full spectrum of accounting functions.
• To be assist for monthly, quarterly and yearly end closing and running of management reports.

On-going responsibilities:

• Assist full set of company accounts.
• Assist reviewing GST to IRAS quarterly.
• Assist for monthly bank reconciliation and SOA preparation.
• Assist to ensure payment & cheque are processed in a timely manner.
• Follow-up on customer’s billings and payment status.

Yearly responsibilities:

• Assist to ensure proper accounting records are maintained and procedures are adhered to.
• Assist in compilation of financial statements for submission to ACRA.
• Assist in preparation of tax schedules for submission to IRAS.
• Preparation for IR8E for submission to IRAS.

Requirements:

• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma/Degree in Finance/Accountancy/Banking or equivalent.
• Preferably Entry Level specialized in Finance - General Accounting or equivalent.

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

• Create and send out invoices to customers
• Monitor and follow up on outstanding payments
• Ensure accurate and timely recording of all transactions in the accounts receivable system
• Resolve customer billing inquiries and disputes
• Perform account reconciliations and prepare aging reports
• Assist with month-end and year-end closing activities
• Maintain customer files and records
• Assist with ad-hoc projects and tasks as assigned

Requirements:

• Diploma in Accounting, Finance, or related field
• Minimum 1 years of experience in accounts receivable or related role
• Knowledge of accounting principles and practices
• Proficient in Microsoft Excel and accounting software
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and prioritize tasks
• Attention to detail and accuracy

Chan Chee Meng
EA 07C3069
R1110620

WONDER SOFTWARE PTE. LTD. is not just a software development company, we are the architects of cutting-edge solutions tailored for the medical industry including clinical research operations. Our journey commenced at the dawn of 2023. We proudly stand as the offspring of a distinguished parent company with a remarkable 17-year legacy in Shanghai (HQ) and other district. Our roots in the industry run deep and our mission is to become the Singapore's leader within 5 years.

Roles & Responsibilities:

1) Supporting in Sales

2) Work closely with backend system developers, product managers and engineers.

3) Participate in development of backend system

4) Provide customer service and handle sales’s enquiries

5) Understand web application development requirements and procedure

6) Supporting in system maintenance (training provided)

7) Trademark and Intellectual Property (IP) application

Qualifications:

1) Minimum 3 years relevant experience

2) Diploma / Advance Diploma/ Degree in Computer Science, Engineering, or a related subject with at least 3 years of related presales working experience in IT.

3) Good presentation skills

4) JAVA, SQL, SaaS knowledge is a bonus

5) Proficiency in both Mandarin and English is a mandatory requirement. You are required to contact and work closely with colleagues stationed in China.

We regret that only shortlisted candidates will be notified.

• Perform record creation and system updating in operating systems relating to Secured Loans.
• Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
• Prepare instructions, payment, advices & notification letters to customers/law firm
• Perform imaging, indexing and filing of collateral documents
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly and monthly basis.
• Handle filing of source reports & media and arranging for archival.
• Handle customer / lawyer’s enquiries

Required Skills:

• Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage
• Meticulous with eye for details
• Good understanding of operational risks
• Good communication & problem solving skills would be desirable
• Proficient in Microsoft office especially Microsoft Word and Excel

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Job Descriptions

• Provide Corporate Secretarial advice to clients.
• Prepare/ renew minutes of Directors' and Shareholders' meeting as well as Director's and Shareholders' resolutions for specific transactions.
• Manage a portfolio of companies.
• Ensure compliance with relevant statutory and regulatory requirements.
• Perform any duties and responsibilities as may be assigned by the head of Corporate Secretarial.

Job Requirements

• Minimum 2 years of Corporate Secretarial experiences.
• Minumim diploma qualification.
• Ability to prioritise and meet the deadlines.
• Able to perform under stress.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Corporate Finedge Pte. Ltd. and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Full-Time Staff Benefits
1. Attractive salary package
2. Medical Coverage
3. Dental & Optical Coverage
4. Annual Leave
5. Birthday Leave
6. Staff Purchase (applicable for all the brands under Valiram Group) *
7. 2 off days in a week
8. On Job Training and mentoring will be provided
9. Comprehensive career development plan
*Terms & Conditions Apply

Job Description

• Work to hit individuals sales and other store target.
• Execute sales strategies and action plans implemented by the Managers.
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
• Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times.
• Work with the Manager to best handle customer complaints.
• To comply with Brand standards, company SOP and the Code of Business Conduct.
• Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs.
• Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times.
• Ensure visual merchandising are implemented efficiently.
• Be vigilant and practice regular checks on staff movements during operating hours.
• Working together with Managers and floor to manage inventory and minimize stock losses.
• Conduct daily, monthly stock count for store.
• Monitor and coordinate receiving of merchandise and price tagging according to operation procedures.
• Updating customer database on frequent basis.
• Responsible for all stock control documentation. Ensure timely and accurate submission.
• Any Ad Hoc reporting as required by the Managers.

Requirements

• Energetic and proactive individuals who can work in a dynamic environment.
• Sales and customer-oriented.
• Excellent customer service and communication skills.
• Working hours: 44 hours per week (include weekend, PHs), retail hours.

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking to grow our Human Resource team to support the manpower needs of the Group through the next phase of the growth and development roadmap.

Work Location

• Jurong East (5 minutes walk from MRT station)

Job Description

• Officer-In-Charge of the employee life cycle processes for assigned portfolio - recruitment, onboarding, orientation & training logistics and record keeping through exit interview;
• Manage full spectrum of payroll related function for assigned subsidiary (Tax clearance submission, monthly CPF submission, annual income tax submission, and other government related grant application and submission);
• Assist in recruitment initiatives for other subsidiaries within the Group;
• Company-wide committee facilitation and participation;
• Employee safety, welfare, wellness and health reporting;
• Provide direct support to employees during implementation of HR services, policies and programs;
• Updating HR policies and organize CSR related programs;
• Ad-hoc duties as may be assigned from time to time.

Job Requirements

• Diploma / Degree Holder in any field; Diploma / Degree Holder in HR or related field is a distinct advantage;
• Minimum of 2 - 3 years relevant experience in Human Resources with Payroll Processing responsibilities for an organisation in Singapore is required for this position;
• Experience in payroll softwares will be an advantage;
• Possess a high level of responsibility and integrity to maintain confidentiality of all HR and payroll records;
• Meticulous with good communication skills;
• Indepensent and self-motivated with a growth mindset;
• Proficient in Microsoft Office Applications;
• Able to work under pressure and tight deadlines.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.