- Showroom and Office administrative work (Office Operations)

- Assist COO with adhoc paper work (Fill-up forms and Invoicing submission to the Finance)

- HR - Staff claims submission

- Assist Material Division with delivery, paperwork and coordination of work.

- Answer office call and door access

- Delivery and collection of parcel

- Asssit Saleperson with client arrival and prepare drinks for clients

• Assists in foreign worker management pertaining to payroll administration, work permit renewal and cancellation, workers’ home leave administration and other areas of support.
• Accurate processing of payroll for foreign workers.
• Timely renewal and cancellation of work permits for foreign workers.
• Effective support in foreign worker management.
• Carries out work permit applications, renewals and cancellations of foreign workers in a timely manner;
• Follows up with purchase or cancellation of workers’ bond guarantees;
• Co-ordinates with site staff on workers’ work permit matters;
• Follows through on home leave application of foreign workers and seeks the necessary approvals;  Purchases air tickets for workers;
• Maintains and updates workers records in HRMS, HR folder and personal files;
• Handles on-boarding of foreign workers including offer letter preparation and conduct of orientation training;
• Carries out prompt update of staff and worker daily movement report;
• Performs monthly payroll computation of foreign workers including normal pay, allowances, overtime pay, salary advances and deductions for workers; inputs data entry into payroll system and other records;
• Checks through and reconciles errors to ensure the accuracy of working hours, etc, before payroll processing;
• Prepares payroll and costing reports; disseminates cost charging information to respective projects; keys in cost allocation in payroll system;
• Handles back-charging of costs between entities;
• Administers MYE application and related matters;
• Assists in workers’ sick leave and medical claims matters including verification of bills, follow up with hospitals on charges, etc;
• Follows up promptly on government application of foreign worker levy waiver;
• Carries out periodic checking of workers’ passport expiry dates;
• Follows up on foreign worker performance appraisals and updates accordingly;
• Handles worker dormitory matters;
• Follows up on manpower request from project sites through paperwork follow up (manpower requisition form);
• Handles subcontractor billing and back-charging of costs such as workers’ uniforms;
• Handles foreign worker and sub-contractor queries in a timely and effective manner;
• Other duties such as reconciliation of credit card bills by matching the invoices with the receipts before forwarding to Accounts Department;
• Performs any other duties as assigned.

• Collate and report back monthly on performance statistics for all digital communications across all channels, using these statistics to influence future digital activity.
• With the rest of the Marketing Communications team act as a brand guardian in terms of look and feel of online communications as well as tone of voice of copy.
• Overseeing PPC campaigns monitoring their performance and return on investment.
• Writing informative and effective search engine optimised copy for the website and external blog postings.
• Monitoring return on investment for the different online marketing campaigns.
• Managing the organisations Social Media accounts ensuring all copy is relevant for the different platforms.
• Managing the content diary for social media content.
• Keeping up to date with changes and advances in social media and advising on new channels and approaches to adopt.
• Monitoring social media for company mentions and engaging with customers where relevant

FINANCE EXECUTIVE

Location: North East

Salary: Up to $3,500

Responsibilities

• Handling of all customer queries and outstanding receivables.
• Competent performance of customer account reconciliation.
• Initiate the collections of overdue accounts.
• Check and process customer refunds and dishonored cheques in a timely manner.
• Maintain accounts receivable files and records.
• Monitor and maintain outstanding payments.
• Prepare weekly and monthly schedules.
• Provide the status of the Account Receivable Report.

Requirements

• 3 years of relevant experience with a Nitec/Diploma in Finance/Accountancy
• Prior customer service experience essential.

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Responsibilities:-

• Identify and evaluate new business prospects and establish new client relationships.
• Manages the development of new sales leads through various channels, projects, and product developments and management.
• Building business relationships with current and potential partners.
• Plan and execution of networking events to attract and retain customers.
• Assisting with marketing and promotional projects.
• Email and Whatsapp to reach out to potential clients.
• Prepare proposals and quotations for clients.
• Respond to incoming email, whatsapp and phone enquiries.
• Work closely and collaboratively with the accounts team to ensure clients’ needs are met.
• Support the team with other responsibilities as required.

Requirements:-

• Any qualification welcome
• Candidates with experience in Catering is an added advantage
• Prefer with sales experience
• Excellent customer service and able to interact well with clients
• Outgoing personality and highly motivated
• Ability to prioritize, multitask, and manage time effectively.
• Ability to work independently and in a team

Responsibilities:

• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Scheduling of interviews
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Reports generation
• Payroll administration
• Work pass administration
• Provide general administrative support as assigned

Requirements:

• 1 years experience and above is preferred
• Good to have experience in construction industry or similar industry.
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment and has the ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Working location: Woodlands

Benefit: Staff meals, medical & dental claim. AWS and bonus are depend on performances.

Job Description:

• Assist to with daily ordering from the production site/ QA
• Liaise with supplier on orders, pricing, delivery
• Invoice posting, create PO/ PR, create DO, upload invoice
• Iiaise with customer service/ driver on the stock collection
• Take initiative to improve overall process.
• Forecast buying- raw material/ ingredient.
• Handle import
• Search for a substitute if the stock is temporarily out of stock

Requirements:

• Diploma or degree in Supply Chain Management, Procurement, or a related field.
• 1-2 years of experience in purchasing or procurement.
• Knowledge of supplier management, order processing, and forecasting.
• Experience with import procedures and handling raw materials/ingredients.
• Familiarity with creating PO/PR, DO, and invoice posting.
• Proactive in improving procurement processes and managing stock substitutes.
• Strong communication skills to coordinate with production, QA, and logistics teams.

JK Tan (R1875280) Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified

Key Responsibilities:

- Inventory Management: Monitor and manage inventory levels to meet business demands while minimizing excess stock.

- Stock Audits: Conduct regular inventory audits and reconcile discrepancies between physical stock and system records.

- Data Analysis: Analyze inventory data to identify trends, forecast needs, and provide actionable insights for decision-making.

- Order Processing: Coordinate with purchasing and sales teams to ensure timely replenishment of stock and fulfillment of customer orders.

- Reporting: Prepare and present inventory reports to management, highlighting key metrics and performance indicators.

- System Maintenance: Maintain accurate records in inventory management systems and ensure data integrity.

- Collaboration: Work closely with warehouse staff to streamline operations and improve efficiency.

- Compliance: Ensure compliance with company policies, safety standards, and regulatory requirements related to inventory management.

Qualifications:

- Diploma or Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.

- Proven experience in inventory management or a related role.

- Strong analytical skills with attention to detail.

- Proficiency in inventory management software and Microsoft Office Suite (especially Excel).

- Excellent communication and organizational skills.

- Ability to work independently and as part of a team.

Preferred Skills:

- Knowledge of supply chain processes and best practices.

- Experience with data analysis tools and techniques.

Location: Woodlands

Interested candidates, please send in your CV via email to [email protected]

Job Scope & Responsibilities

- Identify, evaluate, and select suppliers based on cost, quality, and delivery capabilities.

- Ensure all purchased items meet specifications and comply with relevant standards.

- Negotiate contracts, terms, and pricing with suppliers to secure optimal cost efficiency and align with project requirements.

- Manage purchase requisitions, orders, delivery, and invoices through the ERP system.

- Monitor inventory levels and forecast demand to ensure timely procurement of necessary materials.

- Collaborate with departments to understand purchasing needs and ensure alignment with company objectives.

- Conduct supplier evaluations and performance reviews to maintain compliance with contractual obligations.

- Build and maintain strong supplier relationships, resolving issues related to delivery, quality, or invoicing.

- Perform additional tasks as assigned.

Job Requirements

- Minimum Diploma qualification with at least 2 years of relevant experience.

- Prior experience in the construction sector and ERP systems is preferred.

- Knowledge of the full procurement process, including Quantity Surveying (QS) experience, is an advantage.

- Strong communication (both written and verbal) and interpersonal skills.

- Self-motivated, resourceful, and with a positive attitude.

Job Description

• Overseeing shipment loading and unloading, handling day-to-day operations for the warehouse and creating shipment schedules
• Coordinate and manage the shipping processes of goods and materials
• Prepare and pack items for shipment, ensuring that they are securely packed and labeled correctly
• Prepare import and export shipping documentation
• Monitoring inventory levels using software programs and initiating transportation or shipments when inventory levels become too low or high
• Enforcing facility security and employee safety measures to ensure that the warehouse adheres to the government’s safety standard
• Examining related materials and goods to identify defects and check the quantity
• Overseeing and lead a team and staff, assigning staff schedules, organizing employee training and developing teamwork initiatives
• Communicating with clients, suppliers and vendors by email or phone to coordinate product needs and schedule shipments
• Plan and work on continuous improvement of productivity

Job Requirement:

• Min Diploma in Logistics or equivalent
• Excellent verbal and non-verbal communication skills
• Customer service skills
• Problem-solving abilities
• Leadership capabilities
• Teamwork skills
• Safety and security awareness
• Organizational skills

Other:

• AWS and Variable Bonus provided
• Transportation provided in multiple locations
• Attendance allowance, retention allowance
• Medical benefits
• Vacation benefits
• Fixed Allowance

************************************************************

START YOUR REWARDING CAREER WITH US NOW!

************************************************************

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

Responsibilities

• Prepare full set of accounts for a portfolio of companies
• Prepare GST Returns
• Timely reporting of financial statements for clients

Requirements

• LCCI Diploma or equivalent
• Possess initiative, able to work independently and multi-task
• At least 3 years relevant working experience in handling full set of accounts
• Knowledge of accounting related software and excel
• Proficient in English speaking

Job Scope :

To assist the Centre Manager in the overall daily operations of the Active Ageing Centre.

Job functions:

- To coordinate support services and organize inter-generational activities for the seniors in the identified blocks within the service cluster

- Ensure that the programs and activities meet the performance indicators and operating guidelines issued by AIC and preparation of reports

- To mentor and motivate a team of AAC staff and volunteers

- Befriending and Buddying of identified seniors

- To conduct regular outreach to the seniors in the identified blocks

- Establish and motivate seniors to run mutual help groups

- Preparation and submission of internal and external reports

- Supervision and manning of the Alert Alarm System

- To maintain and update Information and Referral Service record and follow-up actions

- Assisting seniors with letter reading, handphone issues

- Up-keeping of facilities and equipment provided in the centre

Qualification & Experience :

• “A” Level / Diploma in Community & Social Service
• At least one to two years of related working experience
• At least one to two years of Volunteering experience

Special Aptitude & Knowledge :

• People-oriented and passionate towards working with seniors and for seniors. Knowledge of the role and function of Active Aging Centre would be an added advantage.

Responsibilities

• Responsible in gallery sales
• Efficient handling of clients' enquiries
• Providing good customer service
• Proactively maintaining good relationships management with new and existing clients
• Assist sales team in maximising sales and marketing revenues
• Manage the sales process from generated leads/gallery sales to closure and completion of works
• Coordinating with operation team to ensure timely delivery of customers’ orders
• Work closely with other departments to ensure strategy alignment to achieve company objectives
• Keep updated to market trends and change in customers' demand
• Absolutely no cold calling is required

Requirements

• Display high level of interest and enthusiasm towards the product offerings
• Independent, confident and self-motivated with good sales and servicing aptitude
• Self-disciplined to complete tasks assigned within deadlines
• Results-oriented with a customer service mindset along with excellent client relationship-building skills
• Strong numerical sense and analytical mind would be an advantage
• A good team player and able to work well in fast-paced environment
• Candidates with good experience will be considered for higher (senior) position. Remuneration will be reviewed accordingly.

Job Description:

• Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter
• Billing enquiries and cashiering duties
• Schedule follow-up appointments for patients and advice on the necessary tests / investigations
• Assist in preparing clinic reports
• Liaise with doctors, nurses and internal departments on any clarifications for patient matters
• Assist in counter closing

Job Description

• Min N/O/A levels/ Diploma
• No Experience needed/ Full training and guidance will be provided during work
• Must be able to commit to a minimum of 3 months
• Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: Clinic Assistant)

Thank You.

Leon Leong De Cong

R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

• Performing laboratory tests in order to produce reliable and precise data to support scientific investigations;
• Carrying out routine tasks accurately and following strict methodologies to carry out analyses;
• Preparing specimens and samples;
• Constructing, maintaining and operating standard laboratory equipment, for example centrifuges, titrators, pipetting machines and pH meters;
• Ensuring the laboratory is well-stocked and resourced

Requirements

• Min Diploma in Chemistry, Biotechnology, Biomedical Science or equivalent
• Excellent communication skills
• Meticulous and able to handle numbers
• Proficient in Microsoft Office
• Able to start work immediately as position is urgent

Interested candidates please send a copy of your resume to [email protected]

Leon Leong De Cong
R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Clinic Assistant | Receptionist & doctor Support |Up to $2.8k | 5 Days | Multiple locations

Working Location: Bishan + Orchard (5 Days) x 1, Marine Parade (5.5Days) x 1
Working Timing: Mon – Fri (9am-5pm), Only Tue & Fri need to work till 7pm
Starting Salary: $2,500 -$2,800 (Based on Experience)

About Us:
We are dedicated to providing exceptional Vision Care in a warm and welcoming environment. Our team of skilled professionals is committed to enhancing the vision and overall eye health of our patients. We believe that a positive, fun-loving atmosphere contributes to both staff satisfaction and excellent patient care.

Key Responsibilities:
Patient Care and Interaction:

• Greet patients with a friendly and professional demeanour, ensuring a positive first impression.
• Assist patients with the completion of necessary forms and paperwork.
  Schedule and confirm patient appointments, handling any necessary rescheduling or follow-up.
• Provide information to patients regarding procedures, treatments, and eye care products.

Clinical Support:

• Prepare examination rooms for patient visits, ensuring cleanliness and readiness.
• Assist ophthalmologists and optometrists with various diagnostic tests and procedures.
• Perform preliminary tests, such as visual acuity tests and ocular pressure measurements, under the supervision of eye care professionals.
• Maintain and sterilize medical equipment and instruments according to clinic protocols.

Administrative Duties:

• Handle billing and private/corporate insurance claims, including verifying insurance information and processing payments.
• Order and stock medical supplies, ensuring adequate inventory levels.
  Manage emails and Whatsapp Hotlines enquiries.

Team Collaboration:

• Work closely with other clinic staff to ensure efficient workflow and patient satisfaction.
• Provide support and assistance to colleagues as needed, fostering a collaborative work environment.
• Able to travel to different branches (Transport fees will be compensated).

Qualifications:

• Minimum O-Levels Certification
• With Relevant Experience
• Able to support different outlet when needed
• Proficiency with office software and basic medical equipment.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Sales Coordinator

Working Days: Monday to Friday 8.30am to 6pm
Working Location: Woodlands Link [Nearest: Admiralty MRT]
Salary: $2500 - 3000

Industry: Food Manufacturing
This role is reporting to General Manager of International Sales

Job Responsibilities:

• Oversee and operational in the Order to Cash (OTC) process
• Take a lead in the sales support division with assisting in quotation, sales enquiries etc within the International Business Department
• Uphold SOP processes and standard
• Provide support in export operations, processes & documentations
• Provide support the International Business Department in Admin matters and controls

Job Requirement:

• With Diploma in Business Administration or relevant discipline is preferred.
• Experience in preparing data sets for management reporting and internal controls is preferred
• With relevant working experience in manufacturing industry is an advantage
• Proficient in Microsoft Excel (Pivot Table, Data Analysis Tool)

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Oversee and resolve network, systems, firewall, and storage-related issues for the company.
• Offer end-user support and training for both hardware and software applications.
• Install, configure, and provide ongoing technical support for workstations, software, communication services, network printing, scanners, biometric systems, CCTV, and other related equipment.
• Provide IT support and troubleshooting for end users on a daily basis.
• Perform system administration and maintenance tasks, including data protection, backups, and managing disaster recovery sites.
• Deploy, manage, and troubleshoot user workstations and computer equipment.
• Monitor antivirus activity, generate reports, and ensure updates are applied as needed.
• Develop user guides and maintain accurate IT records and documentation.
• Manage inventory for hardware and software assets.

Requirements:

• Diploma or Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of relevant work experience in the field.
• Strong knowledge of TCP/IP and Windows systems.
• Experience in the construction industry is a plus.
• Solid understanding and hands-on experience with Windows operating systems, Office 365, SharePoint, and Autodesk software.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Working hours: 5 days(Mon - Fri), 8am - 6pm
• Location: Corporation Dr [Lakeside]
• Salary:$2,200 - $3,000

Sales Responsibilities:

• Processing of sales orders, delivery orders, and invoice.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional sales support.
• Answer all product-related questions and addressing queries promptly.
• Communicate efficiently with customers through various channels.
• Support the development of new and existing products.
• Bookkeeping of customers’ transactions, complaints and all necessary records.
• Other duties as assigned by management.

Telemarketing Responsibilities:

• Procuring new clients through direct contact and word-of-mouth.
• Attending networking activities to research and connect with prospective clients if required
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.

Requirements:

• Proficient in MS Office application such as Word, Excel
• Min. O levels and above
• Relevant Experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

In this role, you will be responsible for various aspects of Telesales activities.

Responsibilities:

• Generate sales via Telemarketing for products campaigns.
• Upsell and cross sell new services and solutions to existing customers.
• Handles renewals of customers licenses, subscriptions and support contracts.
• Provide quotations and proposals to new and existing customers enquiries.
• Data mining for specific group of targeted customers
• Make cold calls to potential customers.
• Tracking of renewal schedules, planning, forecast and reporting.
• Create strategies and actions to achieve high renewal rates and upsell motions.
• Building rapport and relationship with customers.
• Work together with marketing team for lead generation activities and follow up actions.
• General Administrative duties.

Requirement :

• Fresh graduates from Polytechnic/university are welcome.
• Experience on renewal activities for IT companies will be advantages.
• Familiarity or experience with Microsoft 365 licensing will be advantages.
• Knowledge of business admin, marketing or IT will be advantages.
• Excellent interpersonal and communication skills with pleasant disposition.
• Ability to communicate well with customers via emails and telephone conversation.
• Positive thinking, and eager to learn attitude will be required.
• Aggresive sales and winning mindset. Be hungry and result oriented.
• Working knowledge in Microsoft Office Applications such as Excel, Word, Powerpoint.
• Able to work independently and with minimal supervision.
• Only Singaporean/PR/Malaysian may need to apply.

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Summary: As the first point of contact for users for any IT issues, the IT service desk has a big impact on customer experience and how businesses are viewed by customers. As a result, it’s important that their IT service desk is effective, efficient, and always improving. This position is a member of the IT service desk team providing 24x7x365 technical support to all our global offices and affiliates. This

position is based in Singapore.

Role and Responsibilities:

• Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.
• Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.
• Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.
• Proactively monitor IT infrastructure performance and suggest improvement plan.
• Manage vendors and assist with IT procurement.
• Responsible for asset management and assist with accurate IT inventory tracking.
• Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.
• Conduct ad-hoc training to end users and junior IT support engineers.
• Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

• Diploma or Bachelor in IT/Computing.
• Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.
• Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.
• Familiar with IT service desk system such as FreshService, ServiceNOW.
• Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.
• Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.
• Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

Personal characteristics:

• Helpful, team player, result oriented with pleasant deposition.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.
• Able to multi-task, work under pressure with can-do attitude.
• Solid relationship management and performance management skills.

Primary Responsibilities:

Provide remote and on-site End-user IT Support, weekly preventive maintenance and detective measures to monitor the health of the critical systems.

Diagnose and resolve server, network, hardware and software issues escalated by users.

Ad-hoc IT works. Job Requirements:

At least 2 years of relevant working experience on IT infrastructure technical support, experience in networking( router and switches), Firewall, Windows Servers, MS Office 365, Anti-Virus Software and/or Backup/Recovery systems.

Self-independent, reliable, analytical and possess good troubleshooting skills.

Available on ad-hoc basis for End-user

Customer oriented.