Key Responsibilities:

• Assist in applying for Employment Pass (EP) and other work passes via MOM portal.
• Handle inquiries and correspondence with MOM regarding work passes and other HR-related matters.
• Coordinate and communicate with candidates regarding the onboarding process, document collection, and compliance requirements.
• Provide administrative support, including maintaining HR records and ensuring data accuracy.
• Liaise with hiring teams and external stakeholders to streamline HR operations.

Requirements:

• Prior experience in HR administrative roles, particularly in Singapore's employment and MOM compliance processes.
• Familiarity with the MOM portal and EP application procedures.
• Strong communication skills to effectively engage with candidates and team members.
• Detail-oriented, proactive, and well-organized in managing administrative tasks.

Preferred Skills:

• Experience in supporting recruitment teams.
• Knowledge of Singapore labor laws and regulations.

Details:

• General secretarial and clerical functions relating in particular to Conveyancing works.
• Maintenance of files and records.
• Render any clerical and secretarial assistance as and when or where the company requires.

Requirements:

• No experience is welcome to apply.
• Good communication skills, enthusiasm, and a positive and energetic attitude.
• Proficient in Microsoft Office Applications.
• Willing to work in a fast-paced environment.
• Good Organization skills and the ability to work independently.

We offer attractive salaries, good teams and a good environment to work in.

Kindly write in your full resume and expected remuneration to HR at [email protected]

Only candidates who have been shortlisted for interviews will be contacted via email.

• Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
• Provide Level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
• Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
• Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
• Identify process gaps and propose system improvements accordingly.
• Develop and standardize processes, ensuring integration, implementation, and documentation align with established standards.
• Recommend and implement suitable processes for automation to enhance efficiency.
• Lead and coordinate projects, including support for change requests. Conduct requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
• Escalate risks and issues to relevant stakeholders promptly.
• Participate in disaster recovery exercises, contributing to system restoration efforts.
• Organize and lead regular meetings with developers and vendors to resolve issues.
• Undertake additional duties as assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
• Possesses hands-on experience in supporting payment systems.
• Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
• Has functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
• Demonstrates technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
• Skilled in scripting languages, including DOS and Shell scripting.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24971

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Key Responsibilities:

· Maintain specific customer & supplier master data prices and payment terms and lead-times.

· Prepare and maintain all records of Quotations, Purchase orders (PO), Delivery Orders (DO); Commercial Invoices (CI), Packing Lists (PL) of cargo; Payments; Customer returns as well as Inventory and stock-taking records.

· Follow up on Quotations to customers; Customers’ Purchase Orders & Payments; as well as Purchase Orders & Payments to Suppliers by liaising with the respective parties.

· Provide after-sales support to Customers including managing cancellation requests and customer returns, while ensuring any credits due are acknowledged and credited.

· Liaise with Suppliers on customer returns and credits.

· Any other relevant administrative work required to support Customers.

Qualifications:

· Diploma or higher in Business Administration, Customer Service, or a related field.

· Minimum of 5 to 7 years of experience in Customer Support or Customer Relationship Management, preferably in an Aviation or Manufacturing related industry.

· Strong proficiency in CRM systems (e.g. Salesforce, HubSpot) and Customer Support Tools is a plus.

· Proven track record of managing customer support teams and achieving high customer satisfaction levels.

· Excellent problem-solving and conflict-resolution skills.

· Strong analytical skills to interpret customer metrics and drive data-informed decisions.

· Exceptional communication and interpersonal skills, with the ability to manage diverse customer needs.

· Ability to work independently as well as collaboratively within a team.

· Good team player, good attitude, honest, discipline, positive thinking, resourceful, and a good problem solver.

· Excellent communication skills to foster effective teamwork and communication within the operations team and the customers.

How to Apply:

If you are passionate with the Aerospace industry and want to be part of a forward-thinking company at the forefront of the Aviation Industry, dedicated to exceeding customer expectations, and navigating the dynamic Aviation landscape, and where your expertise in Customer Relationship Management will help shape innovative and reliable Aviation Solutions, we invite you to join REETZ and work with us to take the Company to a new height. Please submit your application to the email address: [email protected]

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

AVN-Digital is an expert in providing technology enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation and profitable growth. Our in-depth technical knowledge coupled with industry experience and our unique methodologies enable us to successfully deliver and meet our customer’s expectations.

We are seeking a highly skilled LCS Support Analyst.

As a key member of our development team, you will play a crucial role in designing, implementing, and maintaining innovative web applications while ensuring their quality through effective testing practices. If you are passionate about creating robust and reliable software solutions and possess a solid foundation in both development and testing, we invite you to apply.

Job Type: One-year Renewable Contract

Job Description:

Job and Responsibilities: -

· Has experience or knowledge on Incident and Problem management.

· Health check and monitoring production system and job scheduling to ensure SLA is meet.

· Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

· Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

· Continuous improvement of the system, e.g. job automation, performance tuning.

· Should be able to identify and fix the bugs.

· At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

· At least 2-5 years of working experience, preferably in Banking or Anti money laundering.

· At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.

· Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL

· programs.

· Good knowledge in Linux/Unix/Windows scripting.

· Hands on experience on monitoring tools like Grafana has added advantage.

· Should be open to learn and adapt to new technologies.

· Knowledge on GIT Bitbucket and Jenkins has added advantage.

· Knowledge on Actimize/Hadoop has added advantage.

Shift Timings:

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

AVN-Digital is an expert in providing technology enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation and profitable growth. Our in-depth technical knowledge coupled with industry experience and our unique methodologies enable us to successfully deliver and meet our customer’s expectations.

We are seeking a highly skilled LCS Support Analyst.

As a key member of our development team, you will play a crucial role in designing, implementing, and maintaining innovative web applications while ensuring their quality through effective testing practices. If you are passionate about creating robust and reliable software solutions and possess a solid foundation in both development and testing, we invite you to apply.

Job Type: One-year Renewable Contract

Job Description:

Job and Responsibilities: -

· Has experience or knowledge on Incident and Problem management.

· Health check and monitoring production system and job scheduling to ensure SLA is meet.

· Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

· Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

· Continuous improvement of the system, e.g. job automation, performance tuning.

· Should be able to identify and fix the bugs.

· At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

· At least 2-5 years of working experience, preferably in Banking or Anti money laundering.

· At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.

· Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL

· programs.

· Good knowledge in Linux/Unix/Windows scripting.

· Hands on experience on monitoring tools like Grafana has added advantage.

· Should be open to learn and adapt to new technologies.

· Knowledge on GIT Bitbucket and Jenkins has added advantage.

· Knowledge on Actimize/Hadoop has added advantage.

Shift Timings:

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

On-Site Bakery Support: Visit client bakeries regularly to provide hands-on assistance in daily operations, ensuring that baking tasks are completed according to the bakery's quality standards. Assist in preparing baked goods like cakes, bread, pastries, and other items.

Training & Mentorship: Support the training and development of new bakers. Provide guidance on baking techniques, equipment use, recipe adherence, and kitchen safety. Monitor new staff’s progress and offer constructive feedback.

Client Relationship Management: Act as a key point of contact between our team and client bakeries. Offer personalized support to clients to help optimize their bakery operations and improve product quality.

Quality Control & Consistency: Ensure that baked goods meet established quality standards. Monitor consistency in production and address any issues or inconsistencies immediately. Help clients troubleshoot any operational challenges that arise in the kitchen.

Recipe & Procedure Adherence: Ensure that bakery recipes and procedures are followed correctly. Provide guidance on adjustments or improvements where necessary to meet clients' needs or preferences.

Inventory & Equipment Management: Assist with monitoring inventory levels, order supplies, and help with equipment maintenance when needed. Ensure clients have the tools and ingredients required for efficient operations.

Operational Support: Help streamline bakery operations, offering advice on workflow, timing, and production schedules to improve efficiency.

Customer Support: Assist clients in understanding and troubleshooting customer issues related to bakery products. Offer recommendations and solutions to improve client satisfaction.

Health & Safety Standards: Ensure that proper health and safety standards are adhered to on-site, including cleanliness, food safety, and safe handling of baking equipment.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

WHO WE ARE:

PALO IT is a global innovation consultancy and Agile software development company dedicated to helping organizations embrace tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 11 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico and Colombia).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore and Hong Kong, currently working towards certification across all other locations.

YOUR ROLE:
We are looking for experienced Kotlin Engineers to join our growing back-end engineering team. In this role, you will design, build, and maintain scalable and secure back-end services, working on cutting-edge solutions for our clients. This is not an Android developer role — it’s a back-end engineering position that requires deep expertise in building robust applications using Kotlin.

YOUR RESPONSIBILITIES:

• Design and develop back-end services and APIs using Kotlin, ensuring high performance and scalability.
• Collaborate with cross-functional teams, including front-end engineers, product managers, and designers, to deliver end-to-end solutions.
• Write clean, maintainable, and testable code, following best practices and coding standards.
• Optimize applications for maximum speed, scalability, and security.
• Integrate with databases, cloud services, and third-party APIs as required.
• Conduct code reviews and mentor junior engineers to promote a culture of technicalexcellence.
• Work in an Agile environment, participating in daily stand-ups, sprint planning, andretrospectives.
• Stay updated on the latest trends and technologies in Kotlin and back-end development.WHO YOU ARE:
• Technical Expertise: Proven experience in back-end development with Kotlin, including hands-on experience with frameworks like Ktor, Spring Boot (Kotlin), or similar.
• Experience: 4+ years of professional experience in back-end engineering.
• Skills: Proficiency in building RESTful APIs and microservices architectures. Experience withrelational and non-relational databases (e.g., PostgreSQL, MongoDB, etc.).
• DevOps Knowledge: Familiarity with containerization (Docker), CI/CD pipelines, and cloudplatforms like AWS, GCP, or Azure.
• Testing: Strong knowledge of unit testing, integration testing, and other quality assurancepractices.
• Soft Skills: Excellent problem-solving skills, with the ability to work independently andcollaboratively in a fast-paced environment.

Candidates with experience in one or more of the following are preferred:

• Native Cloud Computing
• Event Stream Processing (Kafka, etc...)
• Rule Engines (IBM ODM, Drools, Camunda etc...)
• Web3 (Metaverse, Blockchain, etc...)
• Container Driven Development
• Flutter
• React Native
• NextJS
• NestJS
• Java SpringBoot

MORE ABOUT PALO IT:

Using our B Corp certification and WEF status as our north star, we’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 11 of our offices across the globe
• Attain 90% happy employees at PALO IT

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training
• Entrepreneurship & intrapreneurship

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Location: Xinghua Primary School, 45 Hougang Avenue 1, Singapore 538882

Contract Duration:

• Base Year: 1 February 2025 to 31 December 2025
• Option to Extend: 1-year extension at the Authority’s discretion.

Working Hours:

• Mondays to Thursdays: 7:30 AM – 5:00 PM (inclusive of 0.5-hour lunch break)
• Fridays: 7:30 AM – 4:00 PM (inclusive of 0.5-hour lunch break)
• Non-Working Days: Saturdays, Sundays, and gazetted public holidays

Key Responsibilities:

Science Lab Support:

• Prepare materials, equipment, and apparatus for curriculum and co-curricular activities.
• Assist in distributing and collecting worksheets, notes, and lab equipment.
• Set up, clean, and maintain the Science laboratories and other science-related areas.
• Assist with classroom management during science lab activities (e.g., group work).
• Conduct stock-taking and ensure proper maintenance of lab equipment and resources.
• Support teachers in ensuring student safety in labs and during field trips.

Administrative Duties:

• Provide frontline counter duties such as answering phone calls and contacting parents of unwell students.
• Assist in general school duties as required.
• Support the running of school events and activities involving students.

Other Tasks:

• Perform ad-hoc administrative tasks as assigned by the Principal, Vice-Principal, or Key Personnel.

Qualifications, Skills & Experience:

Minimum Requirements:

• Education: At least GCE ‘N’ Level qualification
• Experience: At least 1 year of relevant administrative or science lab experience

Technical Skills:

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) or equivalent software
• Ability to create and manage printed materials and data analysis reports

Soft Skills:

• Strong communication and interpersonal skills to interact with teachers, students, and stakeholders
• Ability to multitask, organize, and work independently

Job Summary: The Application Engineer will be responsible for providing high-quality technical support for our software applications. This role requires a strong understanding of Java development, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

1. Application Support:Provide second and third-level support for Java-based applications.
   Diagnose and resolve technical issues in a timely and efficient manner.
   Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.
   
2. Troubleshooting:Analyze, identify, and resolve complex software issues.
   Debug and troubleshoot Java code to fix defects and performance issues.
   Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.
   
3. Collaboration:Work closely with development teams to understand application functionalities and dependencies.
   Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
   Communicate effectively with customers and stakeholders to provide updates and resolutions.
   
4. Development and Maintenance:Participate in the development and deployment of application updates and enhancements.
   Write and maintain documentation for application support processes and procedures.
   Contribute to continuous improvement initiatives to enhance application support and performance.
   
5. Incident and Problem Management:Manage and prioritize incident tickets and service requests.
   Escalate critical issues to appropriate teams and ensure timely resolution.
   Conduct root cause analysis and provide recommendations for preventing future incidents.
   

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 3 years of experience in Java development and application support.
• Technical Skills:Proficiency in Java and Java EE technologies.
  Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
  Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  Familiarity with version control systems (Git, SVN).
  Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  Experience with monitoring tools and logging frameworks.
  
• Soft Skills:Excellent problem-solving and analytical skills.
  Strong communication and interpersonal skills.
  Ability to work independently and as part of a team.
  Strong organizational skills and the ability to manage multiple priorities.
  

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Role: L1 Technical Support

Work Location: Woodlands/Yishun/Bendemere

Monthly Salary Budget: $2,000 to $2,500

Domain: Healthcare

Job Description:

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, TeamLeads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

• Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)
• 1st level troubleshooting of in supported systems i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale
• Security event monitoring
• Server and network availability and performance monitoring
• Password reset and unlock
• Perform log & route [to higher tier or Resolver Team(s)]
• Record and manage all transactions/ cases in Service Management System
• Broadcast notifications to the relevant parties
• Provide timely status update, follow up on cases escalated until closure within the service level agreement. Ensure daily tasks are executed according to the Standard Operation Procedure

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

What sets our client apart?

Our Client is a well-established Research and Engineering centre serving major customers worldwide in Digital Identity and Security domains spanning from Mobile Connectivity, IoT, Automotive, Banking to Government products and solutions.

Job Summary

Join a leading global company and play a key role in maintaining and troubleshooting the hardware and systems of the Seamless Identity Management Platform for Experience (SIMPLE) system. You'll be part of a fast paced talented team ensuring the system's availability, performance, and security.

Key Responsibilities

Field Support: Provide Corrective Maintenance (CM) for hardware and software issues to restore system operations.

Field Testing: Conduct software testing for bug fixes and ensure correct system configurations before production.

Spares Services: Manage and maintain spares, support equipment, and tools, ensuring their serviceability and prompt fault rectification.

Preventive Maintenance (PM): Perform scheduled maintenance tasks, following approved checklists, and submit detailed reports.

Calibration Services: Coordinate with vendors for test equipment calibration.

Requirements

Shift Work: 3 shifts of 8 hours, 24x7 operation (Standby hours included—our client prioritizes employee well-being).

The service will be carried out during the following intervention periods:

Engineers will work a rotating schedule of 3 days on, 2 days off, followed by 2 days on, 3 days off. This alternating pattern ensures consistent coverage while providing engineers with ample rest and recovery time.

Standby Duty: Engineers will be required to participate in standby duty as per project demands, which will vary depending on the project phase (MVP or Expansion). The frequency and duration of standby duty will be communicated in advance.

The standby would be a benefits for engineer to rest, usually activation is very rarely. Usually standby would be one engineer on one month after 4 months of working (ony apply to MVP) while under expansion, each engineer will only be standby for 1 week after working for 4 months.

Skills & Experience:

• 1-2 years supporting network, security, server, and UPS systems
• 1-2 years supporting mission-critical systems with a stringent SLA of 99.9%
• Knowledge of IT Service Management (ITSM) standards
• Customer-oriented with excellent service attitude
• Strong analytical and listening skills
• Positive attitude, hardworking, and enthusiastic
• Experience with Server/Network/UPS/Security products (e.g., Firewall, PIM and PAM, Server Virtualization) is a plus
• Team player who can work independently with minimal supervision
• Willingness to learn new technologies
• Education
• Diploma or Bachelor's Degree in IT/Engineering discipline

Why Join Our MNC Client?

Be part of an innovative team at the forefront of technology

Work in a dynamic and challenging environment

Excellent career growth and development opportunities

Don't miss out on this chance to be a part of a dynamic and growing team. Take the Next Step in your career journey with us!

• To apply, please submit your updated resume along with your notice period, current salary package details, including base salary, incentives, annual wage supplement, and expected salary.
• Click on the 'Apply here' button to drop your resume directly or email it to [email protected].
• Our team will review all applications and contact shortlisted candidates for further steps in the selection process.

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Immediate 1 yr project renewable assignment for Singaporean to join as Privileged Access Management Support Engineer

You shall join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices

• MNC Freight Forwarding Company

• $3500 - $4200 + Allowances + AWS + VB

• Working hours: 1.30pm – 10.30pm (Monday - Friday), 11am - 3pm (Saturday)

• Working location at Changi Airfreight Centre

• Excellent Welfare & Benefits

Job Scope

• Preparations of documents and airlines labels
• Ability to handle shipping documentations for all modes of air shipments
• Preparations and processing of shipments
• Liase with warehouse for cargo details and movements (e.g. receiving etc)
• Filing/Closure of shipping documents
• Other Ad-Hoc duties as assigned

Requirement

• NITEC / Diploma in Logistics or equivalent
• 1 - 2 years of relevant work experience in Freight Forwarding or Logistics Industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3000 - $3500 + Commission + Incentives + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tiong Bahru
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Identify new business opportunities, develop and follow up new leads
• Contact prospective customers through phone calls, emails and any other medias
• Maintain and develop strong relationships with existing customers
• Establish good partnership with global electronics traders and manufacturers
• Monitor market trend
• Manage the entire sales process from managing customers’ request for quotation, closure of deals and monitoring of prompt shipments
• Any other ad-hoc duties as assigned

Job Requirements:

• At least 1-2 years’ experience in sales role, ideally in Semiconductor industry or related industry with Franchise distributor, OEM, EMS, & ID knowledge of electronic components

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibles:

a) Drive the planning and development of clinical services initiatives and programmes

b) Assist in the crafting of strategies, set up operational processes and workflow designs

c) Execute a coordinating role with associated business units and partners to achieve project progress or milestones within the stipulated timeline.

d) Provide operations support in clinical projects implementation, including tracking of deliverables and outcomes.

f) Support the planning on various projects and events

e) Provide the necessary administrative and secretariat support to assigned portfolios

Requirements:

• Degree in related study
• Relevant experience will be an advantage
• Excellent communication skills

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognize that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

• End-to-end casework of clients from information gathering, assessment, case management, working with systems, case conferences to case closure.
• Use of organisational frameworks to conduct a holistic assessment that includes resilience capacity and risk assessment.
• Support urgent response activation and mobilisation for high risk cases.
• Apply logical thinking process of case conceptualisation and assessment to develop case intervention plan.
• Implement and evaluate community development programmes to address service gaps in the community in collaboration with partners & stakeholders.
• Provide supervision according to organizational practice, to student interns or junior social workers.
• Lead or participate in assigned project teams on areas ranging from public education, group work and research.
• Maintain consistent and accurate case documentation.

Requirements:

• Degree/Graduate Diploma in Social Work.
• Minimum of 3 years of direct social work experience.
• Strong interpersonal and communication skills.
• Enjoy working in a vibrant and fast-paced environment.
• Excellent with time and task management skills.
• Past supervisory experience will be an advantage.
• Experience working with high-risk cases will be an advantage.

Candidates from non-social work qualifications with relevant sector experience are welcome to apply and will be considered as Executive (Social Work).

Degree/Graduate Diploma in Social Work

Thank you for your application. We regret that only shortlisted candidates will be notified.

• Basic UP $4000 + Commission + Transport Allowances

• Working hour: 9am – 6pm (Monday – Friday)

• Company located at Bukit Batok

• AWS + Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Promote international air and ocean services.
• Cold calls to prospects.
• Prepare monthly sales report.
• Achieve sales target.
• Identify potential clients and develop new accounts.
• To manage sales and daily logistics duties.
• Ensure high customer satisfaction.
• Conduct Marketplace and research.
• Identify and enlarge targeted customer base.
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Manager

Requirement

• GCE O Level and above
• 1 to 3 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working days : Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Oversee inventory management and allocation of chassis using FIFO principles
• Generate and submit daily/monthly performance and inventory reports to management
• Prepare and verify reports related to Sales (e.g., BCS A1, provisions for impairment) and perform SAP postings for Sales, Cost of Sales (COS), and Inventory
• Provide accurate monthly sales forecasts and order intake estimates to HQ logistics (including DSPT, rolling forecasts, and inventory time phases)
• Maintain an updated order book and ensure all orders are signed within authorized limits
• Control and monitor inventory (e.g., stock lists), keeping sales teams informed on availability and order status
• Prepare presentation slides for key meetings (Demand Review, Business Review Meetings)
• Facilitate the activation of release notes and coordinate with stakeholders for seamless implementation of the CM system
• Perform any additional tasks assigned by management

Job Requirements:

• Possess minimum GCE “O” level with 1-2 years of working experience
• Strong in excel (vlookup, pivot table etc) and data crunching
• Accounting background is advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

Human Resource

• Manage recruitment activities such as posting job advertisements, scheduling interviews and preparation of employment agreement
• Responsible for new hires onboarding and offboarding of separation staff
• Execute performance management process, administer benefits and compensation packages and insurance policy
• Responsible for sourcing and implementation of training programs that meet staff developmental needs
• Maintain accurate personnel records, ensuring compliance with HR policies and labour regulations.
• Coordinate payroll processes to ensure accuracy in monthly pay processing
• Handle work passes and statutory surveys
• Prepare regular HR reports and metrices

Administration

• Schedule and coordinate meetings for senior executives, prepare presentation materials or logistics arrangement
• Make travel arrangement such as booking of flights, accommodations, ground transportation and visa application
• Manage expense reports and claims matters
• Oversee general office operations to maintain clean and efficient work environment, maintain office supplies and timely servicing of office equipment
• Attend to guests and visitors in a friendly and professional manner
• Perform any other tasks as the need arises

Job Requirements:

• Professional qualification with prior experience in HR and office administration or secretarial support
• Familiar with labour regulations, related compliance and HR management practices

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• To assist Programme Manager on programmes

• To manage App; Monthly creations and regular updating of events and programmes feedback on any relevant technicalities for future enhancements

• To prepare reports and invoices for related events

• To provide monthly reports on breakdown of requirements to respective Programme Manager

• To gather Feedbacks from Facilitators, Instructors and Participants to understand each sites needs/requirements

Education: Minimum Diploma required.

Experience: No prior work experience necessary.

Advantage: Candidates with a background in Sports Science are encouraged to apply.

Skills: Proficiency in Microsoft Excel is a must.

Attributes: Outspoken, meticulous, proactive, independent, and a team player.

Availability: Candidates who can start immediately or within a short notice period will have an advantage.

Salary:

Salary will commensurate with experience and educational qualifications.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.