Please submit your application to Job Posting | CyberArk

About CyberArk:

CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

Job Description

CyberArk is seeking for an IT Technician and Support Specialist to join the IT service and Support Team in Singapore. In this role, you will manage the end-to-end IT support for the APJ region, providing frontline user support for desktop and laptop computers, applications, mobile devices, and related technology. You will also respond to inquiries, complete end-user asset management, set up local and remote new hires, build user accounts, email accounts, and all related system access and roles, and image and deploy computers and supporting systems.

A successful candidate will be someone who has demonstrated ability to work in a fast paced environment independently as a strong communicator with great customer service skills, excellent organizational skills and ability to work on multiple tasks at the same time.

Responsibilities:

• Monitoring, maintaining, troubleshooting computer systems and networks problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems and applications (and other necessary equipment)
• Image computers according to specification using SCCM/JAMF/MDM
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures.
• Ad hoc tasks and projects as needed

Qualifications

• 5 - 8 years prior experience in a helpdesk support role with strong troubleshooting and problem solving mindset
• Strong knowledge of Microsoft Windows operating system’ Microsoft Office products, Mac operating system and Mac management
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote control support tools
• Confident in managing relationships with APJ stakeholders across levels and vendors
• Proven operator in processing support requests across APJ amongst other priorities
• Team player mentality in a regional & global team
• Ability to work independently in a fast paced environment
• Can work in flexible hours within a global team

We are seeking a IT Risk Candidate who will play a critical role in improving and enhancing our organization's IT security posture. The role requires the candidate to ensure the effective implementation of security measures, conduct risk assessments, and develop security policies alongside our Managed Security Services Provider (“MSSP”). The successful candidate will initially serve as an individual contributor with the potential to lead a team in the future.

Key Responsibilities

• Risk Management
  Conduct comprehensive IT risk assessments and develop risk mitigation strategies.
  Identify and evaluate emerging security threats and vulnerabilities, providing recommendations for remediation.
  Collaborate with various departments to assess and manage IT risks across the organization.
• Security Operations
  Monitor and respond to security incidents promptly with the assistance of our MSSP.
  Oversee the implementation and maintenance of security technologies, including firewalls, intrusion detection/prevention systems, and endpoint protection.
  Ensure compliance with security policies, standards, and regulations, including those mandated by the relevant financial regulators.
• Policy Development and Compliance
  Develop, implement, and maintain IT security policies, procedures, and standards.
  Conduct regular security audits and assessments to ensure compliance with internal and external requirements.
  Provide guidance on regulatory requirements related to IT security (e.g., GDPR, PDPA).
• Incident Response
  Lead incident response efforts, including investigation, containment, and remediation of security incidents.
  Coordinate with internal and external stakeholders to ensure timely resolution of security incidents.
  Develop and maintain incident response plans and playbooks.
• Cloud Security
  Ensure robust cybersecurity measures for the organization’s adopted cloud technologies.
  Develop and implement security controls and best practices for cloud environments.
  Conduct regular assessments and audits of cloud security posture.
• Awareness and Training
  Promote security awareness across the organization through training and communication initiatives.
  Stay current with industry trends and best practices in IT security and risk management.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in IT security and risk management.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Good understanding of cybersecurity for cloud technology.

Nice-to-Haves

• Experience working with MSSP vendors.
• Relevant certifications (e.g., CISSP, CISM) are highly desirable.
• Experience and familiarity with cloud security and risk management (e.g. AWS, Azure).
• Strong analytical and problem-solving skills.
• Familiarity with regulatory guidelines.
• Knowledge of security frameworks and standards (e.g., NIST, ISO 27001, CIS).
• Experience with security technologies such as SIEM, IDS/IPS, firewalls, and endpoint protection.

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

The Senior DevOps Engineer will maintain and support Cloud Infrastructure and apply DevOps practices and solutions. The person will also implement Cloud-related and DevOps technologies such as AWS/Azure/Kubernetes. Senior DevOps Engineer will be expected to conduct workshops with client to identify their challenges, come up with transformation roadmap and deliver technical solutions while coaching delivery teams on DevOps best practices.

YOUR RESPONSIBILITIES:

• Provide customers with reliable solutions
• Configure, maintain, and support the infrastructure both Cloud and On-Premises.
• Install, maintain, and support the various CI/CD, security and testing related tools
• Develop multi-stage CI/CD pipelines to enable faster and frequent releases to production; help delivery teams automate their build and deployment to cloud
• In some cases, act as a system administrator on different operating systems
• Document, and share knowledge on developed DevSecOps solutions
• Collaborate with clients and other PALO IT teams to understand client requirements, design comprehensive end-to-end approach, and implement DevOps solutions that meet client’s needs.

WHO YOU ARE:

• Strong Unix / Linux / Bash knowledge
• Deep understanding of cloud computing, e.g. technologies, deployment, costing, HA/DR, etc
• You should be able to coach delivery teams on DevOps principles, e.g. CI/CD, test automation, release automation etc. and engineering practices, e.g. TDD, BDD
• Well versed with at least one of the public, private or hybrid cloud platforms such as AWS, Azure, OpenShift, Google Cloud (GCP)
• Strong exposure on container technologies (eg: Docker, Podman, Kubernetes, AWS EKS, AKS, Openshift etc..)
• Hands-on experience with automation and infrastructure-as-code using various tools including Terraform, Pulumi, AWS CFN, ARM etc
• Experience with developing and implementing processes to handle releases from development to operations while respecting internal rules, and offering solutions for rollback etc
• Hand-on experience in designing , developing and migrating CI/CD pipelines (eg: Github Actions, Azure DevOps Pipelines etc..)
• You have a good understanding of microservice and event-driven architectures and DevSecOps practices which support relatively complex distributed systems
• Good understanding of monitoring and hands-on experience of setting up and configuring monitoring tools (e.g. ELK, Prometheus, Grafana and Splunk)
• Good to have strong RDBMS and NoSQL skill in deploying and fine-tuning such as MySQL, Oracle, Elasticsearch.
• Overall, 6-10 years of experience in platform automation, applying various DevOps principles.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR ROLE:

The Senior Data Engineer will work on acquiring, storing, governing and processing huge sets of structured / unstructured data. You will bring a vision of the big data solutions landscape for choosing optimal architecture components to use for these purposes as well as a set of data engineering skills for implementing enterprise data foundations such as data lake. Finally, you will work closely with other PALO IT experts in Data Intelligence, Research, UX Design, Digital Technology and Agile teams to enable intelligence in the digital mesh of our clients and deliver big impact to them.

YOUR RESPONSIBILITIES:

• Design, implement, and maintain robust and scalable data pipelines to ingest, transform, and process structured and unstructured data from various sources.
• Build and manage data warehouses and data lakes, implementing efficient data storage and retrieval mechanisms. Design data models that support business requirements and analytics use cases.
• Leverage cloud platforms (e.g., AWS, Azure, GCP) to design and deploy scalable data infrastructure, optimizing for performance, cost-effectiveness, and reliability.
• Implement data quality checks, validation processes, and data governance frameworks to ensure data accuracy, integrity, and compliance with security standards.
• Continuously monitor and optimize data pipelines and infrastructure to improve processing speed, reduce latency, and enhance overall system performance.
• Work collaboratively with data scientists, analysts, and other stakeholders to understand their data needs, provide technical expertise, and deliver solutions that meet business objectives.
• Support business users by implementing data presentation layer including data visualisation using tools like Tableau, PowerBI etc.
• Stay up-to-date with emerging technologies and industry trends in the big data and data engineering space, evaluating and implementing innovative solutions to improve data processing capabilities.
• Support the definition and optimization of underlying data infrastructure

WHO YOU ARE:

• You hold a Bachelor's, Master's, or Ph.D. degree in IT, Information Management, and/or Computer Science with at least 6 years of experience.
• Good knowledge of the big data technology landscape and concepts related to distributed storage/computing
• Experience with big data frameworks (e.g. Hadoop, Spark) and distributions (Cloudera, Hortonworks, MapR)
• Experience with batch & ETL jobs to ingest and process data from multiple data sources
• Experience with NoSQL databases (e.g. Cassandra, MongoDB, Neo4J, ElasticSearch)
• Experience with querying tools (e.g Hive, Spark SQL, Impala)
• Experience with Power BI
• Experience or willingness to go in real-time stream processing, using solutions such as Kafka, AWS Kinesis, Flume, and/or Spark Streaming
• Experience or willingness to learn about DevOps and DataOps principles (e.g Infrastructure as Code, automating different parts of the data pipeline)
• High-level understanding of Data Science concepts and methodologies (how models are built, trained, and deployed)
• You are passionate about technology and continuous learning comes naturally to you

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• To handle M & E works within hotel building
• To manage on building Electrical, aircon, lighting, plumping and equipment service and maintenance
• Able to perform hand on Electrical & Maintenance works within Building
• To work according to the schedules and duties
• To handle duties assigned by Manager

Requirements

• NITEC / Higher Nitec in Electrical & Mechanical Engineering with 3 years of Building / Hotel Electrical Maintenance work experience
• Candidate must be able to perform 3 rotating shift work
• Working location at Orchard Area

We are seeking an experienced IT Business Partner to join the IT team. In this strategic role, you will develop and execute IT strategies that align with the overall business objectives. You will lead and mentor a team of project managers and Technology Business Partners, driving successful project delivery while fostering a collaborative work environment.

Key Responsibilities:

• Strategic Alignment:Develop IT strategies that support the organization's business goals.
• Team Leadership: Mentor project managers and Technology Business Partners, setting clear goals and providing necessary resources.
• Solution Management:Oversee solutions and proposals to enhance Corporate IT services.
• Project Execution: Propose innovative ideas, manage risks, and resolve issues to ensure project success.
• Governance: Maintain project work plans with controls to ensure timely and quality outcomes.
• Customer Relationships:Build and manage customer relationships to achieve mutual goals.
• Vendor Management: Engage and oversee onshore and offshore vendor resources and SLAs.

Key Requirements:

• Bachelor’s degree in business or technology-related field (or equivalent).
• At least 15 years of experience in technology project implementation. Relevant experience as IT Business Partner.
• Minimum of 12 years of project management experience, preferably with Microsoft solutions.
• Experience in Corporate Systems and CRM is preferred.
• Strong analytical and logical thinking skills.
• Excellent communication, client interface, and presentation skills.

We are seeking skilled technicians to join our team for a new shift period starting mid-November from 12:30 AM to 10:30 AM. Candidates must have relevant experience in below postions and be able to work during these hours.

Available Positions:

1. Electrical TechnicianResponsible for installing, maintaining, and repairing electrical systems and equipment.
   
2. Instrument TechnicianSpecializes in monitoring and maintaining instruments and control systems for optimal performance.
   
3. Mechanical TechnicianFocuses on the installation, repair, and maintenance of mechanical systems and machinery.
   
4. HVAC TechnicianHandles the installation, maintenance, and repair of heating, ventilation, and air conditioning systems.
   

Working Conditions:

• Work Location: Mega Yard
• Working Days: 6 days a week (Monday to Saturday)
• Tentative Start Date: Mid-November 2024
• Tentative Duration: 2-3 months
• Daily Rate: + Night Shift Allowance (includes Annual Leave/Medical Leave)
• Insurance/CPF: Provided
• Annual Leave/Medical Leave: 7 days annual leave and 14 days medical leave

Transportation:

Transportation will be catered by Company to facilitate these working hours. Please indicate if you will be utilizing the provided transport.

How to Apply:

Interested candidates should submit their resumes

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Technician assists the Director of Engineering, Asst. Director of Engineering, Engineering Manager, Chief/Senior Maintenance Officer & Maintenance Officer with the day-to-day operations of Engineering, in line with Conrad standards, brand pillars and prescribed Hilton policies and procedures.

What will I be doing?

As the Engineering Technician, you will be responsible for performing the following tasks to the highest standards:

• Ensure all mechanical and electrical including all piping and fittings throughout the hotel are working satisfactory. Fabricate, repair and maintain mechanical and electrical system, structure and equipment inclusive sanitary, plumbing, waste and choke manhole etc.
• Repair and maintain all mechanical equipment, kitchen equipment, laundry equipment, heat recovery, fresh air supply and exhaust air fans, rubbish bin, trolleys, wheels, all mechanical fittings,etc.
• Install or repair meters, starters, switchgears, fitting, wiring, vacuum machines, cables and all electrical, gas and fuel operated machine throughout the hotel.
• Inspect and replaced all fused lamps inside and outside the hotel including grounds, gardens and swimming pool light.
• Report and maintain television sets, antenna, signal booster and amplifiers.
• Observe and report any equipment, switchgears or wiring which are not functioning properly and rectify them.
• Check and conduct weekly test run generator set and also battery water level, engine oil, indicator water etc.
• To maintain daily log sheets for reading of temperature and pressures of electrical, air-conditioning system, water supply and heat recovery system.
• Check and repair defective flushing system, toilet bowls, urinals, basins and ventilation pipes.
• Check and repair all valves for hot and cold water and chilled water system.
• Check all water pumps systems, heat recovery, flush tanks, water tank heater and swimming pool, inclusive of all valves for hot and cold water systems and chilled water systems.
• Do cement and tiling work for all walls, car parks, beams, pillars and post, floor tiles, vinyl tiles, long bath and basin grouting, pipe and service riser and staircases.
• Construct edges, kerbs and pelmets.
• Weld coppers, galvanized and steam pipes.
• Install and repair washbasins, long bath, toilet bowls and urinals.
• Check, repair and replace washers, gaskets for taps and valves.
• Carry out all work in connection to plumbing and masonry.
• Perform duties as per safety and fire operation drill when and there the need arise.
• Respond promptly and positively to all guest requests, even if it does not directly concerned the department or job.
• Carry out shift/split shift or when called upon to perform odd duties whenever a person of the same category/trade fall sick/on vacation/in-camp training or absent from duties or as called upon to do so from time to time as required or directed by supervisors.
• Coordinate and report to Maintenance Officers, on job assignment and inform them of movement to enable easy and quick locate in case of emergency.
• Assist in keeping workshop areas, plant room and other equipment rooms clean at all times.
• Any other job assignments as and when required by his superiors.
• Participate in the annual fire evacuation drill exercise / building inspection conducted by FSSB.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Engineering Technician serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• ITE or Diploma graduates or any other relevant license or experience.
• More than 3 years’ experience in related industry.
• Be able to consistently delight and satisfy our guest.
• Ability to read, write and speak in the English language.
• Work in a safe, prudent and organized manner.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

• Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gathering, defining scope and objectives, ensuring that system implementation meet users’ requirements and within deadline.
• Provide day-to-day support and enhancement of the systems.
• Generate reports using crystal reporting tool on a daily/monthly/ad-hoc basis
• Provide application support in resolving and troubleshooting problems together with internal, external stakeholders and vendors for further investigations.
• Maintain user documentation including release notes, training guides and UAT documentation.
• Ensure compliance of all security measures in application development processes.
• Manage system access roles/ rights and user-ids (add / modify / delete)
• Partner with process owners and users to integrate technical and application components to identify solution to meet business process requirements.
• Identify, source and recommend new innovative functionalities and IT solutions that add value to the operation needs.
• Hands-on exploration with new software products
• Provide first-level of support of Windows, Exchange, Firewall, routers and switches.
• Undertake any other assignments as required

Requirements

• Diploma / Degree in Computer Science, Computer Engineering or equivalent
• Minimum of 2 years working experience in application development and managing IT projects.
• Preferably those with good technical knowledge in implementing and maintaining IT systems using Oracle, SQL, Microsoft Office including Access etc.
• Strong team player with good communication and interpersonal skills
• Strong analytical skills and problem-solving ability to work independently and in a fast paced environment.
• Experience in IT network, servers and infrastructure.
• Good experience and exposure to latest IT gadgets, products and solutions
• The successful candidates will be placed in different position level based on their working experiences/education level

If our challenges meet your aspirations, please submit your detailed resume, stating current and expected salary, contact telephone number.

Job Responsibilities include, but not limited to

• Installing and fixing cabinets, shelving, fitted furniture, drywall and insulation
• Adding fixtures and fittings such as door handles, locks, hinges and closures
• Reading blueprints and designs to work to specifications prepared by other construction professionals, architects and building code recommendations
• Carry out daily painting work according to procedures and specifications
• Plastering work
• Replacement of fused bulbs, lighting, fluorescent tubes in the club
• Ensuring all air-con chillers are functioning
• Check that the hot water system to the guestrooms is operating normally
• Attend to request from departments for repair, servicing, fixture works, faulty equipment, etc
• Implements preventive maintenance and repair schedule for all machinery, equipment and other facilities
• Carry out in-house maintenance or improvement works as instructed
• Maintain daily housekeeping at workplace
• Maintain working tools and equipment in good condition
• Follow safe work practices in all aspect of work
• Any other duties assigned by the Facilities & Project Manager

Join Our Team and Enjoy Fantastic Benefits!

The Field Service Engineer will be responsible for providing onsite technical support, troubleshooting, preventive maintenance, and customer training for radiology equipment, diagnostic monitors, nurse call systems, and operating lights. This role requires a proactive, customer-oriented professional who is adept at managing field service tasks and ensuring the operational efficiency of medical and radiology systems.

Key Responsibilities

• Conduct onsite preventive maintenance (PM) and troubleshooting for radiology equipment, diagnostic monitors, PCs, accessories, nurse call systems, and operating lights.
• Ensure quick and effective diagnosis of equipment issues and apply corrective actions to restore functionality.
• Perform monthly updates of DVD/USB counter records and log checks, obtaining customer signatures for verification and documentation purposes.
• Maintain accurate service logs and provide timely reports for all service visits.
• Provide onsite support, preventive maintenance, and troubleshooting for automatic DICOM DVD/USB burners and PACS (Picture Archiving and Communication System).
• Ensure the system's compliance with safety and performance standards and address issues to minimize downtime.

Requirements

• Familiarity with Microsoft Office and general computer skills.
• Ability to learn and research technical information independently.
• Basic interpersonal and communication skills for engaging with colleagues and clients.
• Reliability and strong commitment to meeting assigned responsibilities.
• Capable of handling high-pressure situations and meeting urgent requirements.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Job Summary:

We are seeking an experienced procurement specialist to join our team. The ideal candidate should have work experience in international procurement or cross-border trade, as well as a background in the IT or internet industry. You will be responsible for managing procurement processes related to the IT and computer field, ensuring the efficient operation of the supply chain, while optimizing costs and improving procurement efficiency.

Main Responsibilities:

- Manage the procurement of IT and computer hardware, network device, storage device, software, and related equipment.

- Negotiate with suppliers to obtain the best prices and terms.

- Monitor market trends, assess, and identify new suppliers and procurement opportunities.

- Manage procurement orders to ensure timely delivery and quality standards are met.

- Coordinate cross-departmental communication to align procurement needs with company objectives.

- Maintain supplier relationships to ensure the stability and reliability of the supply chain.

- Prepare and analyze procurement reports to provide decision support for management.

- Comply with international trade regulations and company policies to ensure the compliance of procurement activities.

- Track and evaluate supplier performance to continuously improve the procurement process.

Basic Requirements:

- Bachelor's degree or above.

- At least 3 years of work experience in international trade, supply chain management, IT procurement, or related fields.

- Familiar with products and markets in the IT and cloud computing fields.

- Good command of both Chinese and English, able to communicate with international suppliers.

- Ability to work effectively in a fast-paced and multi-tasking environment.

Preferred Qualifications:

- Experience in the IT or internet industry.

- Practical experience in procurement or trade in Singapore, Japan, and Western countries.

- Proficiency in Japanese (speaking, listening, reading, and writing).

- Ability to adapt to domestic and international travel.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

As a Technician, we rely on you to

• Manage, coach and supervise the engineering technicians
• Maintain electrical and mechanical plant & equipment of the hotel
• Manage the engineering programmes
• Organize the record for the future planning

We are looking for someone who:

• Has a passion for Engineering
• Understands engineering equipment in a hotel
• A friendly, helpful and trustworthy leader
• Enjoys taking on a new challenge
• Not afraid to take up new challenges
• Always prepared
• A motivator and a self-starter

If you are the right person, what are you waiting for? Click the apply button now!

Job Scope:

• Responsible for the enhancement of Digital Enablement & Transformation (DET) in the organization, in particular software applications used by clinic end users and patients, eg: Next Generation Electronic Medical Record (NGEMR), Electronic Queue Management System (eQMS), mobile applications such as Health Hub etc
• Represent the department in end users in User Acceptance Tests (UAT), End-to-End Testing (E2E) to ensure the interoperability of interdependent IT systems
• Work closely with other user departments and third-party vendors to ensure IT system readiness
• Achieve higher digital adoption rate by undertaking enhancements on key functionalities of IT / mobile applications to improve their overall performances, user-friendliness and intuitiveness
• Work closely with internal departments to analyse, identify and implement solutions to improve outcomes in the Key Focus Areas such as Workforce Transformation and Tech Enablers
• Support department in achieving the set KPIs and HQ’s strategic and tactical plans and deliverables

Job Requirements:

• A recognised Degree in any discipline
• Preferably with experience in IT domain supporting operations
• Able to work well in a team-based environment with a pro-active mindset in problem-solving and solution implementation
• Strong interpersonal and communication skills
• Proficiency in MS Office applications

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

You will be a vital part of the Nursing department in the Operating Theatre and Endoscopy, contributing to the provision of top-notch cancer care for our patients. As a member of the team, you will be responsible for preparing safe and hassle-free operating/procedure rooms. Your role involves assisting the surgical/endoscopist team in providing patient care, surgical positioning, handling, and decontamination of endoscopic equipment. Additionally, you will be involved in the interim and terminal cleaning of the operating/endoscopy rooms, along with any other duties assigned.

Key Responsibilities:

• Setup the operating room/endo procedure room layout for surgical and procedures.
• Assist operating theatre/endoscopy nurses to ensure all medical equipment is in working condition, functional, and operational, ready to use.
• Assist the surgeon/procedurist in positioning the patient, applying diathermy pads, and adjusting operating theatre lights.
• Exercise care and apply safe techniques in lifting and positioning the patient to protect from potential injury.
• Perform daily cleaning and wipe down of basic operating theatre/endoscopy equipment.
• Maintain good housekeeping of Operating Theatre/Endoscopy Rooms, including disposing of linen/biohazard and general waste, etc.
• Clean and handle intervals interim and end process terminal decontamination of the operating theatre/endoscopy, including endoscopic equipment handling and decontamination.

Job Requirements:

• GCE N, O level, WSQ Higher Certificate in Healthcare Support (Operating Theatre/Sterilization), and NITEC in Health Care.

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. **

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

About Us:

Join our dynamic team in the field of pharmaceutical science, where you can make a difference in patient care across different healthcare settings islandwide. We offer opportunities for individuals with a Diploma in Pharmaceutical Science to contribute to the safe and effective dispensing of medication and play a vital role in patient well-being.

Available Settings:

1. Specialized Outpatient Clinics (SOCs):Work in specialized outpatient clinics, providing personalized medication dispensing services to patients under the guidance of experienced pharmacists.
   
2. Inpatient/Outpatient Facilities:Join our team in inpatient or outpatient facilities, where you'll ensure timely and accurate dispensing of medications to support patient care.
   
3. Step Down Care/Community Centers:Extend your expertise to step-down care facilities or community centers, assisting in medication management and promoting adherence to treatment plans.
   

Job Duties:

• Dispense prescribed medication to patients accurately and efficiently, following established protocols and guidelines.
• Provide patients with clear instructions and advice on medication usage, dosage, and potential side effects to ensure safe and effective treatment.
• Verify patient identities and ensure that medications are dispensed correctly to the right individuals, maintaining strict adherence to patient safety standards.
• Assist pharmacists with any ad-hoc duties as assigned, contributing to the smooth operation of the pharmacy department.
• Participate in stock checks and replenishment activities to maintain adequate inventory levels and ensure seamless medication supply.

Job Requirements:

• Diploma in Pharmaceutical Science or equivalent qualification from a recognized institution.

Join Our Team:

If you're passionate about pharmaceutical science and dedicated to making a positive impact on patient care, we invite you to explore our job opportunities across various healthcare settings. Take the next step in your career with us and contribute to improving health outcomes for individuals and communities.

How to Apply:

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

You are required to plan and execute IT Applications control audit, Process and Governance audits of systems. An application control audit is designed to ensure that an application’s transactions and the data it outputs are secure, accurate and valid. As applications have become the primary attack vector for malicious individuals seeking to breach enterprise defenses, the application control audit has become an important tool in ensuring that software is free from flaws and vulnerabilities that might be exploited by hackers.

You are required to review IT policies and procedures while ensuring that IT controls are working effectively. You are to identify weaknesses and provide effective recommendations to enhance all different IT systems application controls while reviewing the adequacy and effectiveness of current controls, as well as the reliability and integrity of systems. You are to ensure compliance with policies, plans, procedures and regulations, and safeguard the Group assets.

In addition, you are to participate in ad-hoc projects such as fraud investigations, customer complaints and regulatory non-compliance issues.

Requirements:

• Degree in Computer Science/ Information Systems or its equivalent
• At least 2 to 3 years of IT Audit experience with a bank or financial institution is critical to excel in this role
• Hands on experience on application security framework such as NIST SP 800-53, OWASP.
• Experience on SDLC, source code, encryption, authentication and authorization standards.
• Experience on DNS, load balancing, application vulnerability and penetration testing.
• Certifications in CISA/ CISM/ CISSP or its equivalent is preferred
• Highly competent with IT audit methodologies and concepts, including COSO and COBIT
• Demonstrate capability in managing IT audit assignments independently while working as a core member of the Internal Audit team
• Good analytical skills
• Good interpersonal and communication skills with the ability to work with staff at all levels would be advantageous

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The Cybersecurity Manager is responsible for safeguarding the art museum's digital assets, information systems, and IT infrastructure from cyber threats. The role encompasses overseeing the implementation of cybersecurity protocols, managing risk, and ensuring compliance with industry standards and governance policies. The ideal candidate will also possess a strong understanding of IT governance to align cybersecurity strategies with the museum's objectives and operations.

Key Responsibilities:

• Cybersecurity Strategy & Implementation:
• Develop and implement a comprehensive cybersecurity strategy tailored to the museum's needs.
• Oversee the deployment of security technologies (firewalls, intrusion detection, anti-malware) and ensure their proper operation.
• Conduct vulnerability assessments and penetration testing on systems, networks, and devices to identify and mitigate risks.
• IT Governance, Data Governance & Compliance:
• Establish and enforce IT governance policies in line with industry standards and legal/regulatory requirements (e.g. PDPA, ISO27001) and how they interact with IT governance and cybersecurity strategiesCollaborate with museum leadership to align cybersecurity policies with strategic goals.
• Monitor and ensure compliance with internal governance frameworks, data privacy laws, and external audit requirements.
• Manage and perform assessment and review on security review for applications and systems.
• Collaborate with the Data Governance team to establish and enforce data governance policies, standards, and procedures, ensuring alignment with the overall IT governance strategy.
• Implement and oversee frameworks for data protection, data lifecycle management, and regulatory compliance, including data classification and data handling standards.
• Incident Response & Management:
• Develop and manage the incident response plan, ensuring rapid and effective response to cybersecurity incidents, including data-related breaches
• Coordinate with external agencies and partners for threat intelligence and reporting.
• Conduct post-incident analysis and ensure continuous improvement in response tactics.
• Work with Data Governance and IT teams to ensure proper logging, monitoring, and alerts for data breaches or unauthorised access to sensitive data.
• Risk Management:
• Lead cybersecurity risk assessments and establish risk management plans, considering threats to museum data, artwork security systems, and visitor information.
• Implement controls to safeguard sensitive information (e.g., donor data, collections inventory, financial records).
• Maintain up-to-date risk registers and report on the security posture of museum systems.
• Conduct regular risk assessments and audits of data governance processes to identify gaps in data security and compliance.
• Partner with the Data Governance team to monitor compliance with data protection regulations, including conducting privacy impact assessments and data breach investigations.
• Staff Training & Awareness:
• Create and deliver cybersecurity awareness training for museum staff, volunteers, and contractors.
• Promote a culture of security awareness and ensure best practices are followed across the organization.
• IT and Data Asset Protection:
• Secure the museum's technology stack, especially with regards to personal data and intellectual property on Gallery's system, such as CDP/CRM, artwork collections systems, and ticketing system.
• Ensure security and compliance of digital assets and systems.
• Collaborate with the Data Governance team to implement data classification schemes and maintain a comprehensive data inventory, including critical, sensitive, and regulated data.
• Vendor & Third-Party Management:
• Assess third-party vendors and contractors to ensure compliance with the museum's cybersecurity policies.
• Negotiate security terms in vendor contracts and oversee third-party risk management.

Must-Haves:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 5+ years of experience in cybersecurity, preferably within a cultural institution, museum, or non-profit environment.
• Experience in IT governance (e.g. COBIT, ITIL), data governance risk management, and compliance (GRC).
• Proficient in network security technologies (eg. firewalls, VPNs, IDS/ IPS)
• Expertise in cybersecurity practices such as data encryption, data masking, identity and access management, and vulnerability assessments.
• Strong problem-solving skills and the ability to think critically under pressure.
• Effective communication skills, with the ability to translate complex technical issues into accessible language for museum staff and stakeholders.
• Interest in art and a desire to protect the museum's mission through robust cybersecurity.

Good-to-Haves:

• Hands-on experience with security operations, incident response, and digital forensics.
• Experience with data governance tools (eg. MS Purview, Atlation, Informatica)
• CISSP, CISM, CRISC

• Monitor and manage stock-taking of equipment and Science resource materials.
• Prepare lab materials/resources to ensure experiment is carried out effectively.
• Maintain a catalogue of lab resources to assist teachers in planning of their activities.
• Assist in product specifications and sourcing of teaching apparatus, posters and furniture to enhance lab’s appearance and functionality.
• Assist teachers when experiments are carried out.
• Keep a log on loaning and returning of apparatus.
• Assist in the preparation of apparatus and equipment for lessons.
• Maintain general cleanliness and functionality of equipment.
• Sit in during Science Olympiad lessons.
• Any other jobs assigned by the department which include collation of teaching and learning materials and preparation of resources necessary for teaching and learning in Science, helping during Science Practical Assessments.

Qualification

• At least 3 passes at GCE ‘N’ level
• Relevant experience as a Lab Technician in a school setting is highly advantageous
• Possesses good communication skills to liaise with teachers, students and other stakeholders.
• Meticulous and detailed in carrying out tasks

Job Description & Requirements

• Delivered twenty-four hour support for all technology infrastructure needs and issues, for environment including 5 Windows and 8 Linux based servers and 200 desktops and laptops (Windows, MAC and Linux) across three regional offices.
• Efficiently implemented network file sharing by configuring NFS to share files and resources across the network.
• Managing corn jobs, at Jobs, batch processing and job scheduling.
• Hands on experience in protocols such as TCP/IP, DHCP, HTTP, SMTP, SSH, FTP.
• Installed and configured SSH, SFTP, Managed email (Postfix and Sendmail), LDAP.
• Installed Apache, IIS and configured Virtual hosts and also experience applying SSL certs for websites, CSR generation.
• Installation of SAMBA utility software
• Create File systems using Logical Volume Management (LVM), LV Extend and Reduce.
• Linux kernel, memory upgrades and swaps area and performed Red hat Linux Kickstart installations.
• Provided systems and server management and oversight and resolution of network/connectivity and software issues for local and remote users.
• Worked with Server OS performing setup, maintenance and troubleshooting for 2000, 2003, 2008, Responsible for building, configuring, and supporting workstations and servers.
• Performed hardware builds (upgrades and new machines), set up offsite backup systems, and contributed to system migrations.
• Good hands on experience in building/managing Virtual Machines in Oracle and VMware virtual environments.
• Experience in Windows Domain Controller, Active Directory configuration, users and group creation and management, folder permissions, network sharing, backup and maintenance.
• Responsible for implementing and supporting Microsoft Office (2000, 2007, 2010) technologies.
• Responsible for LAN/WAN administration and support
• Responsible upgraded and maintenance of server hardware components as per requirement.
• Worked with different hardware and software vendors to troubleshoot the hardware and software problems.
• Strong technical knowledge on Domain(Maintain and updating Domains CName and A Records in Godaddy.com, securepaynet.net, Net4in, Hostgator).
• Installed, configured and managed databases MS SQL 2000/2005 Server on Windows.
• As the sole technical person, responsible for all technical matters, including architecture, purchasing, hardware/software setup, application installation, ongoing maintenance, desktop technical support to staff and clients, data backup, antivirus installations etc. Good team player with excellent work history as regards with work ethics, dependability and willingness to go an extra mile.

Minimum Requirements:

• Bachelor’s degree in computer science (or related area) preferred.
• Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.
• Advanced knowledge of Windows Server (2003/2008) /desktop Operating Systems (XP/7).
• Managing in excess of 50 Windows Server infrastructure.
• Managing deployments/rollouts Managing large scale Citrix/2X/Terminal Server installations.
• Managing server virtualization technologies like VMWare Server/ESX or MicrosoftHyperV/Virtual Server.
• A solid understanding of LAN/WAN networking.
• Cisco Certified Network Associate or Professional-CCNA/ CCNP MCITP Server.
• Group Policy design and configuration.
• Microsoft IIS administration and configuration.
• Migration of Exchange 2003 to Exchange 2010.
• Active Directory/LDAP user and group administration.
• Ability to troubleshoot network issues including back bone infrastructure issues.
• LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q trunks).
• Strong communication and documentation skills.
• Flexible and able to adapt to a rapidly changing environment.
• Must be organized and have the ability to manage projects of varying length.
• Positive, self-motivated individual who can complete tasks independently.
• Must be a team player.

Job Description & Requirements

Responsibilities:

• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepare and install solutions by determining and designing system specifications, standards and programming.
• Improve operations by conducting systems analysis; recommending changes in policies and procedures.
• Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protect operations by keeping information confidential.
• Provide information by collecting, analyzing and summarizing development and service issues.
• Accomplish engineering and organization mission by completing related results as needed.
• Support and develop software engineers by providing advice, coaching and educational opportunities.
• First and foremost, developing software our users need.
• Collaborate with team to brainstorm and create new products.
• Grow engineering teams by interviewing, recruiting and hiring.
• Make informed decisions quickly and taking ownership of services and applications at scale.
• Work collaboratively with others to achieve goals.
• Be a persistent, creative problem ­solver.
• Remain cool and effective in a crisis.
• Stay on the leading edge of development practices
• Passionate about great technologies, especially open source
• Understand business needs and know how to create the tools to manage them.

Requirements

• Bachelor's degree in computer science or related field.
• Minimum 3 years of programming experience.
• Broad experience designing, programming, and implementing large information systems.
• Ability to provide in-depth evaluation and analysis of unique complex technological issues.
• Excellent analytical and problem-solving skills.
• Excellent organization and time management skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to lead others.
• Ability to exercise discretion and independent judgment in the performance of duties.

The Client Executive (CE) serves as the voice of the client to Altera and the voice of Altera to the client. As a CE, you will not only be the main point of contact for our clients but also a strategic ally who ensures their success and satisfaction.

Job Responsibilities

• Serve as the primary client advocate, building strong C-suite relationships and aligning Altera solutions with strategic priorities.
• Identify and drive value-added solutions, leveraging deep client knowledge and Altera expertise.
• Foster client satisfaction through exceptional service, proactive communication, and strategic problem-solving.
• Collaborate with internal teams to ensure alignment, efficiency, and successful project execution.
• You will represent Altera leadership in multiple client touchpoints, tradeshows and conferences.
• Manage the sales opportunities by collaborating with the inside sales team to enhance the sales process and improve efficiency.

Role Requirements

• Bachelor’s degree is preferred.
• Proven experience in client account management and ability to build and maintain strong client relationships to ensure retention.
• The ideal person will be an excellent communicator, with a skill in problem solving.
• An understanding or experience within a similar healthcare setting would be advantageous.

Working Arrangements

• Standard work week or as defined by assignment requirements.
• Primarily works in standard office environment or remotely.
• May require after-hours, on-call support and/or holidays.
• On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs.
• Up to 25% travel may be required.

Job Description & Requirements

• Design, install and configure internal and customer facing servers, network devices and firewalls.
• Proactively manage and maintain server, network and firewall systems
• Administer and support core Microsoft, Cisco, Citrix and VMware technologies
• Develop and implement project plans, risk assessments and contingency plans
• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment
• Define and document best practices and support procedures
• Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
• Maintain inventory and asset configuration documentation
• Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies
• Carry out special tasks at Management's direction
• Interact with customers and staff at the technical level, as required.
• Other duties as assigned.

Minimum Requirements:

• Bachelor’s degree in computer science (or related area) preferred.
• Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.
• Advanced knowledge of Windows Server (2003/2008) /desktop Operating Systems (XP/7)
• Managing in excess of 50 Windows Server infrastructure
• Managing deployments/rollouts · Managing large scale Citrix/2X/Terminal Server installations
• Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server
• A solid understanding of LAN/WAN networking
• Cisco Certified Network Associate or Professional -CCNA/ CCNP MCITP Server
• Group Policy design and configuration
• Microsoft IIS administration and configuration
• Migration of Exchange 2003 to Exchange 2010
• Active Directory/LDAP user and group administration
• Ability to troubleshoot network issues including back bone infrastructure issues
• LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q trunks)
• Strong communication and documentation skills
• Flexible and able to adapt to a rapidly changing environment
• Must be organized and have the ability to manage projects of varying length
• Positive, self-motivated individual who can complete tasks independently
• Must be a team player

JOB SUMMARY

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.

CORE WORK ACTIVITIES

General

· Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.

· Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.

· Monitors assigned company owned and managed offices to verify IT operations are running effectively.

· Meets with direct manager to provide updates on IT activities and business plans.

· Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.

· Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.

People

· Owns IT vendor relationship for properties in scope.

· Participates in the Talent Acquisition process according to company procedures.

· Verifies induction program for new associates or associates transferring to new role is effective.

· Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.

· Performs LPA’s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.

· Verifies effective communication, training, and execution of all talent development programs and related initiatives.

· Develops a personal management style that is intended to bring positive results from Associates.

· Builds and maintains positive and effective relations with direct team members.

Product

· Strives to remain informed on the most up to date knowledge regarding vendor activities.

· Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.

· Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.

· Where assigned, documents technology pilot scope and objectives with business partners.

Process

· Maintains IT inventory for the assigned properties/offices in cluster.

· Manages cluster IT Agreements for assigned properties.

· Verifies cluster associates are treated appropriately and in alignment with local operational practices.

· Verifies the execution and tracking of rollouts on a timely basis.

· Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.

· Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.

· Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.

· Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.

· Implements cluster IT policies and procedures as received by regional IT.

· Attends IT Education Calls.

· Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.

· Completes other reasonable duties as requested by leadership.