• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 7 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Ability to work effectively in a multicultural environment with IT contacts across the region.
• Demonstrating strong problem-solving skills and decision-making abilities within a complex IT network.
• Flexibility to work outside standard hours, travel, and adapt to a multicultural environment.

If you're ready to take the next step in your IT career and make a significant impact, apply now at [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Up to $6000 + Fixed Allowances $220
• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company located at Jurong Island

The position is responsible in assisting the IT Manager to handle the day-to-day IT operations. The Assistant IT Manager maintains and promotes core technology standards and maintains Accor best practices in respect to property systems. This role is responsible to maintain the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, supporting the internal IT Helpdesk, troubleshooting hardware and software issues and providing resolutions to IT matters. This position will be responsible for the administration and internal support of the hotel’s computers, printers, servers, and related equipment.

Primary Responsibilities

IT Operations

• Resolve all IT issues for colleagues via frontline troubleshooting or escalation to the Corporate Helpdesk.
• Provide IT assistance and expertise to in-house guests and Events.
• Support and administer to on-premise applications, systems, servers and networks.
• Monitor the Hotel data centre and IT racks.
• Manage daily backups of critical data.
• Deploy IT equipment for Tech Refresh or loans.
• Conduct PCI training.
• Process IT system access for onboarding/offboarding of employees.
• Liaise with vendors on hardware maintenance and support.
• Maintain IT asset and software license inventory.
• Contribute to Technology Services knowledge base.
• Attend operational meetings as required.
• Assist the IT Manager with IT budget and forecast.
• Assist the IT Manager in executing all IT projects at the Hotel.
• Ensure users are aware of Support processes, Corporate Help Desk.
• Assist the hotel’s day-to-day IT activities, ensuring all standards are followed.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by the Management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other duties as assigned by the Management.

Provide IT technical support, by remote and/or onsite means, to the end user/customer community in the Publicis Groupe Agencies within the market. 

This involves first level technical support of all matters of IT, including but not exclusive to, Desktop Services, Network & Wireless Infrastructure, File & Print Services, Applications and Messaging. The role also involves assisting with the implementation of any initiatives or projects in line with Groupe strategy. 

The role requires an individual to not only be customer focused and to be able to work individually with the user/customer community, but also to work as part of a wider local & regional Resources IT team and interact and assist that team where and when required. 

Key Accountabilities: 

1. Installation, configuration & maintenance of local infrastructure (i.e. desktop, server, hardware, OS, software, telephony & networking) 

1. Identify, analyse, troubleshoot & resolve IT incidents & service requests within specified agreed SLA timeframes 

1. Ensure the correct operational and change management processes and procedures are adhered to at all times 

1. Manage customer expectation with regular & effective communication and updates.  

1. Escalate severe incidents to Country IT manager/team lead and/or relevant regional functional lead. 

1. Provide customer induction & training as and when required 

1. Perform routine operational & administrative duties (e.g. ID provisioning, access control, back up & restore) 

1. Assist & support Groupe initiatives/projects and operational matters as and when required. 

1. Work closely with the Global Solution Centre (and other functional IT teams) on all day-to-day customer support matters.  

Key duties:  

1. React to issues in a controlled and professional manner 

1. Communicate with the agency user community in non-IT language 

1. Be discreet and maintain confidentiality when around, or have access to, sensitive information. 

1. Ensure client pitch activity is supported to the highest standard 

1. Investigate patiently about a user problem to better determine the solution 

1. From time to time, may be required to work extended hours to achieve immediate business driven results 

• Regularly follow written and verbal directives to safely and efficiently operate plant equipment, manage site services, and handle vehicle loading/unloading. The specific responsibilities may differ depending on the site.
• Identify and propose safety and efficiency enhancements within the work area, participating in multidisciplinary teams to prioritize and implement these improvements.
• Effectively communicate with production team members and other onsite functions (e.g., maintenance, planning, logistics) through verbal, email, and written means, ensuring clarity and accuracy in communication.
• Take responsibility for personal health and safety, as well as the safety of others potentially affected by one's actions. Adhere to site-specific safety, health, and environmental (SHE) standards, including risk assessment, permit compliance, and incident reporting.
• Understand the importance of attention to detail and adherence to instructions, recognizing the potential consequences of oversight or incomplete adherence.
• Make routine operational decisions following established procedures, seeking guidance from line managers or team leaders for non-routine decisions.
• Efficiently plan and organize work and materials for the current shift and prepare for the upcoming shift in the assigned area, aligning with site logistics and production plans. Ensure safe and effective shift handovers.
• Provide training and mentorship to new team members in their respective roles.
• Perform maintenance tasks as required (level of maintenance activity varies by site), including preparation of equipment for maintenance activities based on instructions.
• Conduct agreed-upon analytical testing as needed (level of analytical activity varies by site).
• Identify and manage emergency situations according to established procedures, potentially participating in site emergency response activities outside regular hours in some sites.

• NITEC / Diploma in Chemical Engineering, minimum 4-5years experiences in chemical, petrochemical and oil & gas industry

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Gross Salary up to $6,500 with AWS + 2 months bonus
• Working location at Jurong Island
• Working Hours: 7.15am to 7.15pm (12 hours shift)

As IT engineers, you are pivotal IT professionals entrusted with the design, installation, and maintenance of the company's computer systems. Your responsibilities encompass comprehensive testing, configuration, and troubleshooting of hardware, software, and networking systems, ensuring seamless deployment to fulfill the client's requirements. Operating within a fast-paced and demanding environment, your expertise plays a critical role in upholding operational efficiency and meeting organizational objectives. Key responsibilities include:

• Deliver day-to-day technical support to end-users, ensuring the smooth operation of computers and network devices.
• Take charge of hardware and software installation, upgrades, and maintenance tasks, including system backups, applying the latest patches, and troubleshooting hardware issues.
• Provide comprehensive system administration and helpdesk/desktop support to end-users.
• Implement robust security controls to safeguard the organization's data and infrastructure.
• Troubleshoot network and software issues, ensuring minimal downtime.
• Swiftly address and resolve hardware, software, and networking issues to maintain operational continuity.
• Responsively handle general IT requests from stakeholders.
• Engage with clients to understand their requirements and ensure their needs are met effectively.
• Conduct regular inspections to verify the operational status of IT systems and equipment, proactively addressing any issues.

• Prior experience in IT support or administration.

• Strong knowledge of networking, hardware, and software systems.
• Proficiency in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Fresh grads are welcome to apply

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

We’re searching for a IT Service Desk Support  to be part of our diverse team of talent here at NCS! If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together: 

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

The Senior Shift Technician must have technical and manual skills for the operational and proper maintenance of the building structural, equipment, furnishings, mechanical plant and all facilities and physical appliances to the property.

Primary Responsibilities

· Responsible for Performing Preventive/Breakdown maintenance on all M&E Services and Building Works

· Lead a team of engineering crew to operate and carry out preventive / breakdown maintenance on all M&E services and building work

· Ensure standard of operation, safety and housekeeping are kept up to standard

· Assist in energy conservation initiatives

· Coordinate all Preventive/Breakdown Maintenance and repair work

· Electrical: Electrical system maintenance including electronic motors and installation work

· Plumbing: Maintenance of water supply, sewage system and hot water systems, plumbing fixtures, water-type fire protections

· Heating: Maintenance of the boiler and heaters, and parts of the heating systems including heating installation

· Ventilation and Air-conditioning: Maintenance and air-conditioning systems, fans, air filters, controls for temperature and moisture, including some ventilation and air-condition installation.

· Refrigeration: Maintenance of refrigerator systems, chiller, freezer, ice-machines, maintenance, including refrigeration installation

· General Repair and Maintenance: Structure maintenance, care of department tools, supplies and equipment, painting setting up of exhibits and minor interior or exterior construction, including some equipment and furnishing installation

· Painting and varnishing of room furnishing, interior and exterior and general building paint works, all works in guest rooms and public furnishings and partitions. Event setups, painting and carpentry works, construction of project items, patching of ceiling boards

· Ensure Engineering Workshop, Store and Plant room are properly cleaned and maintained

· Ensure proper inventory control of spare parts and material

· Supervise contractors within the Hotel and ensure work is carried out on time and to specific standards

· Participate in Fire Fighting and Safety Exercise

· Be a part of the CERT team or Fire Warden and respond to emergencies

· General accident and fire protection

· Any other duties as directed

Assurity Trusted Solutions (ATS) is a reputable subsidiary of the Government Technology Agency (GovTech), dedicated to operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our primary focus is to establish trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking an experienced Senior IT Procurement Manager to join our team and contribute to our mission of enhancing Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Elicit, scope and manage business requirements aligned with Government procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects ensuring adherence to Government procurement processes.
• Participate in Government procurement tender and evaluation process in accordance to Government policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Draft, review and refine structure of tenders, contractual terms, and requirement specifications for ICT systems, products and services procurement.
• Advise project teams on government procurement policies and ensure compliance while meeting project needs
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers’ performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Collaborate with project teams to ensure timely completion of procurement projects.
• Provide regular and timely project status reports to upper management and manage project timelines, stakeholders, and communications.
• Ensure compliance of ICT projects with Quality Management System (QMS) and contractual requirements.
• Conduct audit and follow-up on customers’ usage of projects.
• Perform any other duties as assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement.
• Minimum 5 years of relevant work experience in the ICT Industry and/or Government procurement.
• Experience in managing Cloud, Software as a Service (SaaS), and/or AGILE projects will be beneficial.
• Participated in full software or product development cycles.
• Proven experience in IT business analysis.
• Experience in Project Management for Monitoring and Tracking;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Good analytical, organization and planning skills
• Ability to work collaboratively as a team player and independently as a self-motivated individual
• Excellent oral and written communication skills, with the ability to pitch ideas and influence stakeholders
• Good command of the English language, both written and spoken

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

Assurity Trusted Solutions (ATS) is a leading subsidiary of the Government Technology Agency (GovTech), responsible for operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our organization is dedicated to establishing trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking a highly experienced and dynamic individual to join us in the role of Director, IT Assurance. As the Director, you will play a pivotal role in our mission to enhance Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Provide strategic direction, leadership, and oversight of the IT Assurance function within ATS.
• Develop and implement IT assurance strategies, policies, and procedures to ensure the effectiveness of internal controls and compliance with regulatory requirements.
• Lead and manage a team of IT audit professionals to conduct independent assessments of the design and operating effectiveness of internal controls and risk management systems.
• Deliver timely and high-quality IT assurance reports to senior management and stakeholders, highlighting key findings, risks, and recommendations for improvement.
• Collaborate with cross-functional teams, including technology, compliance, and legal departments, to drive continuous improvement in IT governance, risk management, and compliance practices.
• Stay abreast of industry trends, emerging risks, and regulatory requirements to proactively identify areas for improvement and respond effectively to changes in the IT risk landscape.
• Provide strategic advice and guidance to senior management on IT risk and assurance matters.
• Foster a culture of continuous learning and development within the IT Assurance team, promoting professional growth and expertise in IT audit and assurance.
• Build and maintain strong relationships with internal and external stakeholders, including auditors, regulators, and industry peers.

To succeed in this role, you will ideally have:

• Minimum of 15 years of experience in IT audit, IT risk management, or a related field, with at least 7 years in a leadership role.
• Professional certifications such as CISA, CISSP, or CRISC are highly desirable.
• In-depth knowledge of IT governance frameworks and standards, such as COBIT, ISO 27001, and NIST Cybersecurity Framework.
• Strong understanding of regulatory requirements related to IT risk and compliance, particularly in the financial services or government sectors.
• Proven track record in developing and implementing IT assurance strategies, policies, and procedures.
• Experience in managing and conducting IT audits, risk assessments, and control evaluations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proactive mindset and ability to drive change and innovation.

If you are a seasoned IT Assurance professional looking for an exciting opportunity to make a significant impact, we invite you to join us at Assurity Trusted Solutions.

We offer a competitive remuneration package and opportunities for professional growth and development. Interested applicants are invited to submit their resumes to us.

Note: Only shortlisted candidates will be notified. All applications will be kept strictly confidential and used for recruitment purposes only.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech), incorporated to operate the National Authentication Framework (NAF) and National Certification Authority (NCA). We seek to be the Source of Trust in the use of digital services and committed to improving Trust and High Assurance of digital services by providing secure and convenient identity management solutions.

We are looking for IT Procurement and Project Manager to join us in our mission to enhance Singapore’s competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Manage and execute the procurement of ICT systems, goods and services in a timely manner. This includes the preparation of all procurement deliverables for each procurement project assigned;
• Be part of various project teams to complete the procurement project on time;
• Provide business perspective in project teams;
• Draft, review and refine structure of tenders, contractual terms, and requirement specifications for the procurement of the ICT systems, good and services;
• Understand the government procurement policy and advise project teams on meeting such policies while enabling project needs to be met;
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks;
• Review proposals from suppliers;
• Review, clarify and negotiate business rules with suppliers;
• Drive innovation on work processes;
• Monitoring and Track Project Expenses and Timeline;
• Ensure that records and documentation of projects and related issues are kept updated; and
• Any other duties that may be assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement;
• Minimum 8/10 years of relevant working experience, preferably in both procurement and IT, with minimum 3 years in a project management role. Experience in managing Cloud, SaaS and/or AGILE projects will be beneficial;
• Good knowledge of government infocomm environment;
• Experience in Project Management for Monitoring and Tracking;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Team Player and Self-Motivated;
• Able to consolidate multiple streams of information into a cohesive whole; and
• Good command of the English language, both written and spoken.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

The IT Support Engineer I is responsible for providing local and remote technical services to Dynatrace employees worldwide through a variety of media including support portals, email, chat and videoconferencing. The role requires strong technical analysis and problem-solving skills and operates autonomously to implement proactive customer technical solutions.

Ability to work within a global team is imperative and experience working internationally/across multiple time zones is preferable. You must have a desire to work within and contribute to global procedures and practices.

Responsibilities:

• Responsible for end-to-end Incident, Service Request and Problem management including qualified escalation to Business Systems and Infrastructure specialists where necessary.
• Responsible for executing local and regional projects as part of global programs such as the deployment of new client hardware and software technologies; asset logistics and demand management; office relocations.
• Responsible for creating and maintaining process & workflow documentation related to Service Desk operations for both internal and customer use cases.
• Provides regional and global client support as required; primarily the support and maintenance of client hardware including MacBooks, iPhones and PC laptops.
• Provides suggestions and feedback for team & workplace operational process improvement.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates. ​

Join our dynamic IT team as an L1 Support Engineer (IT Admin) and play a crucial role in maintaining our organization's technological infrastructure. In this position, you'll be responsible for providing frontline support to end-users, troubleshooting hardware and software issues, and ensuring smooth operations of our IT systems. You'll have the opportunity to collaborate with cross-functional teams, learn new technologies, and contribute to the overall success of our IT operations. If you're a proactive problem-solver with a passion for technology and excellent communication skills, we'd love to hear from you. 

Position Duties 

• Install, configure, and maintain computer systems and software.
• Attend as the first level of IT support to all reported incidents and service requests.
• Maintain documentation of IT related incidents and ensure compliance with IT policies and procedures.
• Assist with user account management, including creation, deletion, and modification.
• Manage the procurement of new computers and coordinate the distribution of equipment for new hires.
• Maintain the IT assets inventory record including accountability forms.
• Collaborate with higher-level support teams for licenses, accesses, or complex issues.
• Other admin tasks that may be assigned from time to time.

• A minimum of 2 years of experience providing technical support.
• Strong organizational and multitasking skills.
• Attention to detail and accuracy in handling IT assets and equipment.
• Strong mindset to try out new approaches to solve unique problems.
• Ability to take responsibility and ownership of managing and resolving tickets.
• Knowledge of ITIL framework or basic IT service management concepts.
• Familiarity with IT procurement processes and inventory management.
• Proficiency in using IT support tools and ticketing systems such as Jira, Zendesk, ServiceNow or similar
• Holds a passion for IT and has received education in a related field.
• Prioritizes customer satisfaction and maintains a user-centric approach.
• Capable of working autonomously and effectively within a team setting.
• Always learning!
  

More About Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

The main tasks will be:

• Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing, exposure, pnl, VaR, invoicing matters and more), escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
• Understand and challenge CTRM’s enhancement requests from users, in order to liaise with development team.
• Train new comers, as well as current users when required, on any part of the CTRM and/or other in-house applications.
• Operation and problems solving of business applications including jobs monitoring, interfaces and servers in close collaboration with DBA, network, infrastructure and development teams.

Position Summary:
Reagent QC Technician 2 (RQCT 2) is responsible for executing operational activities including setting up and maintenance of equipment in compliance with cGMP, quality & safety requirements to achieve operational objectives. This role encompasses a broad spectrum of analytical, molecular, and biochemical techniques to evaluate product quality. RQCT 2 is also required to assist in incident investigation and engineering study. RQCT 2 is also required to assist in the training of new employees.

Position Responsibilities:
•Complete required training (e.g. cGMP, safety and work instructions, etc.) within a stipulated time frame
•Ensure proper housekeeping and maintain cleanliness (6S) of the working area.
•Execute tasks strictly following cGMP, Quality, Safety and Work instruction requirements
•Ensure employees follow safety, quality requirement, and all applicable company policies at all times
•Timely report/ escalate any concerns (work-related or personal)
•Able to take on additional tasks or responsibilities when required
•Primary reviewer of batch records for final product release
•Perform daily QC routine tasks (e.g. QC sample collection)
•Conduct analytical, molecular and biochemical analysis for intermediate and final products (reagent samples)
•Prepare reagent samples using basic laboratory equipment in accordance with Work Instruction (WI)
•Able to test prepared reagent samples using different laboratory analytical instruments in accordance with Work Instruction (WI)
•Generate and analyze test results (example: Chromatogram) in accordance with Work Instruction (WI)
•Ensure accurate data generation and entry of records into Manufacturing Execution System (MES) or Laboratory Information Management System (LIMS)
•Perform regular maintenance / inspection of measuring devices and equipment for accuracy
•Perform peer verification to ensure test / inspection process follow Work Instruction (WI)
•Perform basic troubleshooting of common issues and investigation of reagent sample failure (Out of Specification) to determine the root cause and perform immediate corrective actions under broad supervision
•Prepare, qualify and track oligos and standards to ensure sufficient and non-expired inventory for sample analysis
•Prepare chemical stock solutions and reagents for analysis
•Ensure inventory records of all control and consumable are updated
•Responsible in procurement, purchasing duties according to inventory records
•Assist in training new technician on QC testing processes defined in work instruction(s)
•Improvement work:
oParticipate in process improvement to enhance manufacturing/QC process capabilities in area such as quality and efficiency
o Assist in non-production activities such as engineering studies, NCR investigation runs, validation / PPQ runs
o Involve in work instruction review under direct guidance

o Participate in incident investigation
•Incident investigation and reporting
o Participate in incident investigation
o Able to organize the objectives and structure of the report, drafting and proofreading to improve the report under direct guidance
o Report abnormalities and support investigation of nonconforming material under direct guidance
•Learning and Development
o Coordinate training and assessment activities
•
Be a role model for Reagent QC Technician 1
Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Job Family Group:

Worker Type:

Posting Start Date:

Business unit:

Experience Level:

Job Description:

What’s the role?

The Process Technician will be performing the following:

• Operating process units within the Production Area in accordance to Standard Operating Plan, Daily Operating Instructions and Standing Instructions and Site Health, Safety, Security, Environment procedures;
• Operating the plant within the Design-Operating-Window and the Integrity-Operating-Window;
• Perform structured rounds (DCS Panel/Field) and take corrective action to maintain equipment and plant operations within safe operating windows.
• Managing plant and equipment upsets, abnormal conditions and subsequent trouble-shooting including incidents/plant emergencies and subsequent follow-up;
• Assisting in coordination of daily maintenance planning and participating in shutdown and start-up of units;
• Update operating procedures and prepare job pack documentation for equipment repair
• Perform the role of Authorized Gas Tester (AGT) which includes conduct gas testing, zero energy check, issuance of permits for safe execution of maintenance tasks and turnaround activities
• Perform sampling and basic laboratory tests
• Contributing in keeping process materials records and to maintain good housekeeping practices;
• Keeping log records of operational activities for optimal and thorough handover to other shifts;
• Participating in minor maintenance activities;
• Perform the role of Auxiliary Fire Fighter if assigned in the event of emergency situations as per SJI policy.
• Apply emerging technologies to perform process operational tasks
• Operate robotic and automation technologies to perform plant surveillances and inspections
• Perform routine field data logging and reporting
• Use new data technologies to monitor plant and equipment performance
• Carry out/Perform other related duties when required
• Must be willing to perform overtime duties when required by the company

What we need from you

To be a successful candidate, you will have:

• Nitec/Higher Nitec in Chemical Process Technology or Diploma in Chemical Engineering / Chemical & Green Technology / Clean Energy;
• Minimum 3 years of relevant experience in chemical processing or oil refining / utilities e.g. steam boilers and Cogeneration for Process Units;
• Able to operate DCS independently;
• WSQ Qualifications in workplace safety and health for process plants/manufacturing sites
• Mandatory HSSE competency requirement specifically on ACSSEW (confined space safety assessor);
• Qualified as a gas tester and/or confined space assessor;
• Flexible to perform both shift work and day-work, as well as overtime, when the need arises;
• Fresh Graduates are welcome to apply as we have a structured In-house training programme

If you don’t see yourself reflected in the job requirements on the posting above, we still encourage you to reach out and apply. Shell is committed to creating a more diverse, equitable and inclusive workplace and we encourage individuals of all backgrounds to send in your applications.

Company Description

When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

-

DISCLAIMER:

Position Summary :

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. He/She will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, he/she is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, he/she may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on his/her technical background and interests.

Main Tasks  & Responsibilities :

• Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements
• Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level
• Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives
• Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues
• Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base
• Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages
• Participate in failover or disaster recovery exercises of the IT infrastructure when required
• Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy
• Support the administration of servers, VMware/Hyper-V platforms and domain controllers/LDAP servers
• Participate in the optimization of system performance and system capacity planning

Requirements :

• Degree in Computer Science, Information Technology or related disciplines
• At least five years of relevant IT experience in designing (not mandatory), deploying and managing IT infrastructure systems.

• Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud
• Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies
• Working knowledge of cybersecurity technologies will be desirable
• Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous
• Good written and oral communication skills
• Motivated team player with a keen eye for details, but able to work independently as well when required
• Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

• Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud
• Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies
• Working knowledge of cybersecurity technologies will be desirable
• Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous
• Good written and oral communication skills
• Motivated team player with a keen eye for details, but able to work independently as well when required
• Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

Key Responsibilities

1. Utilizes routine work orders, schematics, wiring diagrams, parts and wire lists, written and/or verbal instructions to build, repair and/or test electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components.
2. Performs electro-mechanical assembly operations, troubleshooting and repair.  Identifies and corrects errors.
3. Observes all safety standards.  Maintains a secure, safe, clean and healthy work environment.  Attends required health and safety training and follows safety and security policies, procedures and practices.  Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept.  Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly.  Actively strives to prevent accidents and injuries.
4. Utilizes test fixtures, electronic measurement equipment, leak detectors, and/or vacuum pumps to test assemblies, subassemblies and components.  Enters data on computer terminal, such as progress, work expense and labor details.  May perform computer programming, repair or software 
5. Details finished work.  Receives parts and performs audits to ensure all necessary parts are available to perform built, test and repair.  Inspects parts for defects.  Troubleshoots and improves processes.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities 

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information 

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Main Responsibilities:

• Understand Business Requirements: Dive deep into customer expectations, constraints, and opportunities. Translate new prospects into comprehensive product components and strategize project implementations.
• Design Solution Architecture: Analyze existing architectures, prescribe technology upgrades, and craft innovative solutions on cloud/on-premise platforms. Drive compatibility, interoperability, and usability of recommended architectures, fostering growth through proof-of-concept.
• Develop Technical Roadmaps: Lead the setup of development and production environments. Support development teams in end-to-end implementation, testing, and risk mitigation. Foster continuous improvements in design processes.
• Contribute to Innovation Strategy: Build industry expertise, recommend new technologies, scout and test innovative solutions in the market, and expand the Innovation Station ecosystem through local partnerships and R&D projects.

• Educational Background: Engineering or master’s degree in data, computer science & information systems.
• Experience: 5 to 10 years in IT/digital companies or startups. Extensive practice in data and software architecture. Experience in MLOps and DevOps, including tools like Docker and Ansible. Proficiency with Git and release management.
• Skills: Strong customer-centric approach, analytical mindset, and business acumen. Knowledgeable in agile practices. Excellent communication and presentation skills. Experience in a fast-paced team culture.

Desirable Skills:

• Experience in Innovation/R&D teams for fast-tracked product development.
• Understanding of the Apache open-source ecosystem.
• Experience with AIML and Big Data technologies (e.g., Jupyter Notebook, Hadoop, PySpark).
• Familiarity with common data science toolkits.

Join us in transforming the future of transportation! Apply now and be part of an exciting journey!

Note: OTD - On-Time Delivery, Developments QCD - Quality, Cost, Delivery

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech), incorporated to operate the National Authentication Framework (NAF) and National Certification Authority (NCA). We aim to be the Source of Trust in the use of digital services, and committed to enhance Trust and High Assurance of digital services by providing secure and convenient identity management solutions.

Are you ready to be part of the only National Certification Authority (NCA) in Singapore which provides high assurance solutions that enable consumers and businesses to enjoy more seamless and safe digital transactions in their everyday lives?

We are looking for a NOC IT Engineer (Shift) to join us in our mission to enhance Singapore’s competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Performs regular system, application and network (“System”) health checks to verify that the System is operating optimally.
• Monitors and identifies IT system abnormalities, resolves problems, or escalates to relevant parties for help.
• Performs first-level trouble-shooting on the Systems and escalate to second-level teams for assistance.
• Provides technical support during disaster recovery, contingency test, scheduled maintenance, system change requests, software installation, system equipment problems, etc.
• Generates inventory and statistical reports for monitoring, analytics and audit purposes.
• Generate reports, updates, escalates, and close of incident tickets.
• Reviews and verifies the accuracy of operational procedures and processes. Provides recommendations to improve systems or to streamline processes.
• Maintains and updates System’s documentation and inventories.

Join us and discover a challenging and rewarding career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now!"

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your documents, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents for the purposes of assessing your suitability for a vacancy with ATS and GovTech and contacting you for future career opportunities. You warrant that where you have disclosed personal data of third parties (e.g. next-of-kin, friends or referees) to ATS, GovTech and their service providers and agents in connection with the abovementioned purposes, you have obtained the prior consent of such third parties for ATS, GovTech and their service providers and agents to collect, use and disclose such personal data for such purposes, in accordance with any applicable laws, regulations and/or guidelines.

To succeed in this role, you will ideally have:

• Minimum a year of technical support experience in a NOC environment is preferred.
• Work in teams of 12 hours rotation shifts that span across weekends and public holidays.
• Able to follow documented work instructions and procedures.
• Good written and verbal command of written English

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Additional perks like shift allowance will be provided.

Responsibilities:

• Define project scope, objectives, and deliverables. Develop detailed project plans, including schedules, budgets, and resource allocation.
• Lead cross-functional project teams, ensuring alignment with project goals and milestones.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
• Identify project risks and develop mitigation strategies to minimize project disruptions.
• Ensure that project deliverables meet quality standards and client requirements.
• Monitor project budgets and financial performance, making necessary adjustments to stay within budget.
• Track project schedules and timelines, identifying and addressing any deviations.
• Manage project scope changes, ensuring that changes are documented, approved, and integrated into the project plan.
• Proactively identify and resolve project issues to keep projects on track.
• Build and maintain strong client relationships, serving as the primary point of contact for project-related matters.
• Prepare and deliver regular project status reports to clients and senior management.
• Maintain project documentation, including project plans, status reports, and meeting minutes.

Requirement:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• Proven experience as an IT Project Manager (minimum 3-5 years) in a consulting or professional services environment.
• Strong understanding of project management methodologies, tools, and best practices.
• PMP, PRINCE2, or other relevant project management certifications are a plus.
• HCC or GCC Cloud experience is a added advantage.
• Excellent leadership and team management skills.
• Experience in managing multiple IT projects simultaneously.
• Client-focused approach with a commitment to delivering exceptional service.
• Adept at working in a fast-paced, dynamic consulting environment.
• Proficiency in project management software and tools.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Key Responsibilities

1. Utilizes routine work orders, schematics, wiring diagrams, parts and wire lists, written and/or verbal instructions to build, repair and/or test electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components.
2. Performs electro-mechanical assembly operations, troubleshooting and repair.  Identifies and corrects errors.
3. Observes all safety standards.  Maintains a secure, safe, clean and healthy work environment.  Attends required health and safety training and follows safety and security policies, procedures and practices.  Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept.  Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly.  Actively strives to prevent accidents and injuries.
4. Utilizes test fixtures, electronic measurement equipment, leak detectors, and/or vacuum pumps to test assemblies, subassemblies and components.  Enters data on computer terminal, such as progress, work expense and labor details.  May perform computer programming, repair or software 
5. Details finished work.  Receives parts and performs audits to ensure all necessary parts are available to perform built, test and repair.  Inspects parts for defects.  Troubleshoots and improves processes.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities 

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information 

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Total Number of Openings

Chevron is accepting online applications for the position of E&I Technician located on Jurong Island, Singapore through 14 March 2024 at 11:59 p.m. (SGT).

All interested applicants, please read the Data Privacy Notice before submitting application.

Responsibilities for this position may include but are not limited to:

• Carry out preventive maintenance of Electrical and Instrument equipment (Motor, Variable Speed Drive, Lighting, Switchgear etc.) and process instrumentation (Transmitters, Control Valves, On-Off Valves, Analyzers, Weighing System, Tank Gauging System etc.)

• Troubleshoot, Repair, Install, Calibrate and Commission Electrical and Instrument equipment

• Develop and review Job Safety Risk Analysis and Maintenance Procedures

• Document and maintain all field observations and activities

• Good knowledge on Instrument Analyzers and Sampling Systems will be a significant advantage

• Perform 12 hours day shift when required

• Able to perform night callout duty

Required Qualifications:

• Diploma in Electrical Engineering or equivalent

• 2 to 5 years of relevant work experience in refinery, petrochemical or chemical industry

• Possess hands-on experience in handling Electrical, Instrument and Analyzer Systems & Equipment

• Strong analytical & trouble-shooting skills

• Good interpersonal and communication skills

• Knowledge on PLC will be an added advantage

• Able to work individually or with teams

• Highly safety conscious and follow company safety culture

Relocation Options:

Relocation will not be considered within Chevron parameters.

International Considerations:

Selected candidate will work in Singapore under the local payroll system and benefits.

Chevron participates in E-Verify in certain locations as required by law.

MUFG Investor Services IT team is looking for a talented and experienced Application Support Analyst who will be responsible for supporting banking applications such as Flexcube, SWIFT, MUFG Automated Payment System, FX All and MUFG FX, in addition to integrated banking products.

Successful applicant should have experience in working with banking solutions for Financial and Fund Administration Institutions. This person will be responsible for the delivery of internal operations and support, he/she will interact with the external vendors, and be part of an internal team managing a portfolio of in-house/vendor applications. The candidate will play a crucial role of linking the business teams and the IT solutions group.

You Will:

• Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, SWIFT, MUFG Automated Payment System, FX All and MUFG FX),
• Provide Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU,
• Coordinate with vendor and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes,
• Document IT user procedures around IT Change Management & business user procedures while effectively supporting user training,
• Support Project Managers in ongoing initiatives related to the Core Banking Solutions.
• Interact with vendors of financial systems about technical issues and the coordination of enhancements.
• Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
• Development and enhancement of the platforms to increase automation and expand the utilization of features,
• Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution,
• Examinations and Audits - Respond to requirement from regulators and auditors to provide appropriate support for information requests.

All the Better:

• Knowledge of IaaS (e.g. Amazon Web Services (AWS), Microsoft Azure)
• Good working knowledge of Microsoft Windows Server environments, Linux, Java applications, Microsoft IIS, Apache Tomcat, Weblogic, SQL Server, Oracle DB.
• Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).