Job Descriptions

· Support project requirements through the aid of the BIM-Lead’s Instruction.

· Support project modelling requirements for the project, ensure timely deliveries of the outcome.

· Ensure corporate BIM Standard are consistently in adherence to BIM Content and Maintenance

· Generate documentation and shop drawings directly from BIM Model.

· To be involved in design, coordinate, prepare a specification, and liaise with project engineers for drawing submission to the approval stage

· To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specification and statutory regulations.

Requirement

· Degree/ Diploma in Architecture/ Engineering/ Construction

· Familiar with code requirements and BIM submission standards

· Proficient in the use of BIM software, Bentley & ARCHICAD

· Minimum 3 years of relevant working experience in the built environment industry

· Communicates well, able to work independently as well as in a team to deliver projects in a timely manner

Job Description:

· Coordinate with vendors on IT equipment installations, service, maintenance and repairs;

· Maintain IT equipment asset movement

· Provide IT assistance and user training;

· Strictly adhere and preserve confidentiality of all IT information;

· Complies with companywide policies and procedures.

· Assist in the development of standard operating procedures and policies.

· Perform basic software, portals and application support such as user accounts administration, application updates and upgrades and user training and guides on how to use.

· Provides first line support for IT needs on events, trainings and troubleshooting and technical support.

· Manages IT and Helpdesk email for urgent requests for support

· Any other responsibilities as assigned by Head of Department.

Requirements:

· Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.

· Minimum of 1 year of relevant experience in IT support or a similar role.

· Basic knowledge of IT equipment, troubleshooting, and user support.

· Familiarity with IT asset management and vendor coordination is a plus.

· Fresh graduates with a strong interest in IT support are welcome to apply.

• Career Growth
• Attractive Compensation and Benefits

About Our Client

Our client is a leading provider of comprehensive cybersecurity solutions, specializing in the protection of personal computers and IT infrastructures. They offer advanced endpoint security, encryption, secure authentication, and network protection services, helping businesses safeguard sensitive data and defend against cyber threats.

Job Description

• Provide 1st level on-site support for end-user operations, troubleshooting complex technical issues in a fast-paced business environment, and offering 24x7 on-call support as needed.
• Administer, support, and maintain VMware vSphere and VMware Horizon VDI environments, including daily tasks like upgrades, patches, security configurations, and fine-tuning performance.
• Assess risks related to virtual machines and VMware environments, perform contingency planning, and recommend related hardware, software, and services to ensure optimal system performance.
• Collaborate with external parties for problem resolution, maintain technical documentation, and create regular maintenance and incident reports to ensure smooth operations and compliance.
• Lead post-delivery support for client applications (e.g., Workspace ONE, Zimperium, OnTalk), manage inventory, and oversee preventive maintenance schedules and special projects as required.

The Successful Applicant

• Minimum 2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMWare VSphere and VMWare Horizon VDI.
• Hands-on with technology and a strong interest in exploring new technologies, with expertise in VMware vSphere and VMware Horizon VDI.
• Exceptional customer focus, professional acumen, strong communication skills, and experience in managing vendor relationships, negotiations, and conflict resolution.
• Skilled in ITIL practices, quality escalation management, exception handling, and ensuring SLA compliance, while also managing costs and contract renewals.
• A reliable team player with a proactive attitude, capable of working independently, and experienced in supporting enterprise virtualized environments, with knowledge of Windows, Linux, and backup/recovery applications.

What's on Offer

• Competitive Salary: Attractive compensation package
• Growth Opportunities: Professional development and career advancement in a fast-paced environment

Contact

Eleen Chong (Lic No: R1982403 / EA no: 18S9099)

Quote job ref

JN-112024-6584310

Phone number

+6564169862

Michael Page International Pte Ltd | Registration No. 199804751N

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Job Responsibilities:

• Handle Liner Management System (LMS) application, and ensure application system availability and reliability.
• Document and manage Business/Requirement Specifications and Design Workflows as necessary. Translate business needs into solutions.
• Work with offshore team to lead, manage and track development items as per defined timelines. Perform reviews on deliverables to ensure on quality
• Identify opportunities for improvements & propose technical/business solutions.
• Lead change impact analysis, define timelines, manage projects tasks and keep track on progress
• Guide and participate in the pre-Users/QA Testing, provide User Guides/Manuals, Release Notes, Manage User Onboarding and Conduct User Trainings as necessary.

Requirements:

• Degree in Information System /Computer Science or equivalent with at least 8 years of relevant experience in Shipping environment, API interfaces to various operation system
• Business Analysis, Domain Knowledge & SME
• Possess working knowledge of Oracle databases and SQL.
• Experience in full-life cycle software development, including developing multi-tiered enterprise applications with Microsoft technologies.

Job Description:

• Configure physical network devices during capacity buildouts
• Set up automated monitoring of physical network devices
• Set up automated alerting based on monitoring for physical network devices
• Write automation scripts to safely update the configuration of physical network devices
• Cut tickets to Data Centre operations for a variety of tasks: check cable, replace a line card, replace a faulty device, decommission a device, etc
• Update the firmware (operating system) of physical network devices
• Maintain the logical access security for physical network devices
• Responds to live site incidents involving physical network devices
• Provide evidence to auditors on the logical security of physical network devices

Requirements:

• Diploma in Computer Science/Engineering or equivalent
• Preferably 3 years or more relevant IT Implementation and maintenance support experience
• Preferably 3 years or more of Networking Engineering experience working with Layer 2 protocols, Layer 3 networking with IP, as well as routing protocols such as OSPF/IS-IS, BGP, and MPLS
• Experience troubleshooting across a variety of networking platforms including, but not limited to, Cisco, Dell, Palo Alto, Fortigate and Arista
• Strong scripting skills (Python, PowerShell and C# are preferred, but not a strict requirement) for automating day-to-day tasks are a strong plus

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Responsibilities:

· Work with Enterprise Account Managers to do customer insight of Mid and Large Enterprise markets in Singapore to identify, develop and close project opportunities. Offer consultation and guidance to key accounts’ infrastructure refresh.

· Presales support including Enterprise IT Infrastructure and Network Architecture Design, Configuration of Bill-of-Materials and Pricing, Customization of Technical Proposal, and other Pre-sales duties.

· Perform Individual and Seminar Presentations to prospects and customers on Huawei solutions to develop new project opportunities.

· Conduct training sessions on Huawei solutions and products to end users and channel partners at least once per quarter.

· Responsible for presales aspects of tender management and response by organizing, reply and provide clarification on tender requests.

· Promote full range of Huawei solutions, hardware and software to enterprise and government’s customer, produce and deliver formal presentations and business proposals.

· Identify key customer requirements and coordinate with Product & Solution team to ensure that the requirements are deliverable.

Requirements:

· Bachelor degree in Information Technology/Telecommunications/Electronics/Electrical/ Engineering discipline or equivalent.

· 3 - 5 years of working experiences, related knowledge in IT Technical Pre-Sales role with knowledge of industry trends, associated solutions, and key partner/ISV solutions.

· Working knowledge of Backup, Storage, Server and Disaster Recovery Best Practice and Methodologies.

· Prior experience in managing tender requests.

· Good consultative solution selling and business development skills to align the client's business needs with solution. Knowledge of the customer's infrastructure and architecture.

· Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.

· Strong project management skills.

· Ability to works effectively with partners to drive additional revenue.

· Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Engineering.
• Candidates should be familiar with the Software Development Life Cycle (SDLC)
• Candidates should have a minimum of 2 years of working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in managing security tools and common infrastructure services
• Strong knowledge of SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Server/Network administration and automation technologies.
• Experience with security assessments, audits, and compliance standards.
• Proficiency in scripting (powershell, python, json, xml) and automation tools for infrastructure management.
• Experience in procurement and maintenance of security tools and infrastructure components.

Other Preferred Qualifications (Optional):

• Familiarity with additional tools like Tenable, Splunk, Anti-Malware, Web Application Firewall, Database Activity Monitoring, or similar.
• Certifications such as CISSP, CISM, CompTIA Security+, or equivalent.
• Experience in automation and scripting in languages like Python, PowerShell, or Bash.
• PMP certification or any Project Management experience.

SOW :

• Manage and maintain security tools to ensure the protection of organizational assets and data.
• Oversee the configuration, monitoring, and maintenance of common infrastructure services such as SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Tenable, Splunk, Anti-Malware, Web Application Firewall, Database Activity Monitoring etc.
• Implement and maintain automation solutions to streamline infrastructure management processes.
• Collaborate with cross-functional teams to address security and infrastructure-related issues.
• Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry standards.
• Troubleshoot and resolve infrastructure-related incidents and performance issues.
• Incident and Problem management of tools and related alerts.
• Develop and maintain documentation for security and infrastructure configurations, processes, and procedures.
• Stay updated on emerging security threats and industry best practices to proactively address potential risks.
• Procurement of above services.

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Engineering.
• Candidates should be familiar with the Software Development Life Cycle (SDLC)
• Candidates should have a minimum of 2 years of working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving licence
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

The Manager, IT DC Network is to effectively deliver stable, efficient, secure and best in class network

connectivity serving all business areas consuming network services, and to ensure that IT delivers

standardized systems and platforms for a stable, secure and efficient infrastructure for the Data Center

and other buildings.

The incumbent shall deliver IT systems to the business to efficiently support DC Operations, Security

Management and Data Center Delivery. The position shall enable the business areas responsible for, to

utilize the right IT solutions in the best manner in terms of efficiency and client focus.

Furthermore, this role shall define those standards for the IT infrastructure in alignment with all relevant

stakeholders including Security Management, Design & Engineering, Construction and Data Center

Delivery and he/she shall ensure compliance that these standards for both new buildings and retrofits are

implemented.

Main Responsibilities

• Technical and disciplinary management of the network team (Routers, Switches, WiFi, WAN lines, Rack and DC infrastructure, Network Access Control, DNS / DHCP / IP Address Management, Phone system (and telecom lines), Media and conference equipment) and DC IT infrastructure team.
• Responsible for the operation of the security systems in IT (Firewall, SIEM, VPN Gateway, Endpoint Protection, Vulnerability Scanner, Network Scan and Detection) as request and define by the IT Security team.
• Definition of IT standards for the areas of network, racks, cabling and construction requirements.
• Responsibility for the implementation according to the standard
• Responsibility for the management of purchasing as well as external suppliers
• Responsibility for adherence to schedules, especially timely ordering, and delivery.
• Reporting of status, projects, issues etc. to IT and Executive Management.
• Further development of the existing IT architecture
• Acting IT business partner for DC Operations, Security Management and Data Center Delivery
• Consult the business in the respective IT areas to identify best IT solutions to enhance business capabilities
• Management of group internal and external IT service providers and specialist groups
• Evaluation, coordination, and processing of change requests including demand management in those areas
• Responsibility for resource and delivery planning within the team
• Continuous improvement of existing processes and input in the definition of new processes
• Acting Project Manager within own area for bigger projects
• Central Budget Planning and Cost Control within own department to enhance overall efficiency
• Processing incidents and service requests in the ticket system (2nd level support)
• Participation in on-call duties

Professional Skills

• Diploma or Bachelor’s degree with a focus on (economic) computer science or equivalent work experience
• 5 or more years of professional experience in the area of network
• Experience in the management of a team would be beneficial but not mandatory
• Good communications and writing skills

Additional Requirements

• Very good knowledge and working experiences in the area of network
• Ability to quickly tap into and master new areas of responsibility
• Enforcement and persuasiveness
• High commitment and willingness to travel (10-20%)
• Integrative and independent work style, self-motivation, and team spirit
• Excellent Communication and presentation skills
• Strategic thinking individual with a structured and target-oriented approach

you will join a dynamic and focused team to develop innovative big data applications in Analytics and Artificial Intelligence (AI). As an AI/ML Engineer, you will implement core software components and contribute to the scalable design of our cloud software architecture. This is a great opportunity to be part of a talented team and craft the future of Analytics and AI in Networking. If you are an engineer passionate about new technologies and eager to enhance your skills, we would love to have you on our team!

Required Qualifications for Consideration:

3+ years of software development experience.

Proficient in end-to-end product development

Proficient in data pipeline tools such as Python, .Net Core.

Solid understanding of Big Data technologies

Familiarity with databases like MS SQL and Mango DB

Good understanding of testing methodologies and tools.

Comfortable working in a Angular environment.

Familiarity with agile development methodologies.

Experience with cloud deployment using Kubernetes and Docker.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Laboratory Technician to be part of their Labortory Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Laboratory Technician:

• Assist in routine lab tasks such as paint preparation, panel setup, and airless spray applications.
• Conduct sampling, testing, and analysis for paint products.
• Support chemists in development projects, including managing stock levels for panels, raw materials, and lab supplies.
• Participate in trial applications and inspections outside the lab under supervision.
• Handle non-chemical waste disposal and maintain a safe work environment by following ISO, safety, and environmental standards.
• Communicate progress or delays effectively with the line manager.
• Ensure workplace safety, especially in handling chemicals, and follow preventive measures to reduce risks.

Requirements:

• Diploma in related field
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the Pharmaceuticals industry. They are looking for a Process Technician to assist their team for the next phase of their business. They are located in the West – easily accessible.

Note: This is a 1-year contract, convertible and renewable.

Responsibilities:

• Adhere to company’s guidelines while operating and overseeing manufacturing machinery, promptly addressing any alerts during production
• Manage materials used in production and undertake cleaning and sterilization duties within the workplace
• Responsible for the daily functions/operations of designated manufacturing machinery
• Store materials in accordance with the prescribed company’s protocols
• Record/Maintain data in the company’s inventory management system
• Gather the necessary materials, equipment, and solutions for cleaning and sterilization
• Conduct both manual/automated cleaning and sterilization of machinery, containers, and workplaces
• Conduct calibration and pre-operational checks on manufacturing equipment, following the standard protocols
• Operate machinery equipment for filling and packaging purposes
• Identify/Resolve packaging quality issues, implementing the corrective measures as required
• All other adhoc duties as assigned

Requirements:

• Minimum Nitec/Diploma in any relevant fields of Engineering
• Minimum 1 year of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

IT Support Engineer

• Salary Range: $4,000 - $4,500
• Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
• Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

· Responsible for purchasing physical/virtual software products from the Company’s various vendors;

· Execute full set of purchasing process (sourcing, RFQ, negotiation, shipping and follow-up on deliveries);

· Responsible for handling the day to day purchasing activities of the Company;

· Responsible for obtaining information/data regarding issues which may affect the purchasing lead times;

· In charge of maintaining the Company’s inventory integrity and assist in stock takes when required;

· In charge of tracking/monitoring the Company’s orders, ensuring that the goods/products are received timely;

· In charge of resolving purchasing issues examples late shipments, product quality, etc.;

· Responsible for documentation on purchasing activities (vendor code set-up, purchasing database maintenance, matching and submission of PO/PI/SO/Invoice to Accounts);

· Update weekly/monthly reports timely;

· All other ad-hoc duties as assigned.

Requirements:

· Minimum Diploma in any relevant field of studies;

· Minimum 1 year of relevant purchasing experience;

· Good team player and able to complete tasks assigned in shortest timeline;

· Strong sense of urgency, attention to details and highly responsible;

· Proficient in Excel and good with basic formulas & VLookUp;

· NAVision knowledge preferred;

· Able to start immediately or within short notice preferred;

Required language: English and Mandarin (coordinate with English and Chinese speaking suppliers).

We are seeking a skilled and motivated IT Operations & Support Engineer with expertise in on-premises cloud virtualization and infrastructure management. This role is critical for ensuring robust performance, security, and reliability of our IT infrastructure, including virtualized environments, network components, and cloud services. The successful candidate will be responsible for managing, administering, and monitoring a wide range of infrastructure elements, conducting troubleshooting, performing capacity management, and supporting continuous operations.

Key Responsibilities:

1. Infrastructure Management & MonitoringManage, administer, and monitor all aspects of on-premises infrastructure, ensuring optimal performance and uptime.
   Build, configure, and troubleshoot infrastructure components as needed to support business requirements.
   Conduct capacity planning, generate reports, and recommend improvements.
   
2. Virtualization & Cloud ManagementProvision new virtual machines and cloud resources on request.
   Troubleshoot cloud-related issues, escalate to vendors or stakeholders when necessary.
   Ensure compliance with patch management policies and leverage scripting (e.g., PowerShell) for automation tasks.
   Administer and monitor AWS services, including EC2, CloudWatch, RDS, VPC, and Storage Services.
   
3. Networking & SecuritySupport and manage Nutanix HCI and network devices including Aruba & Cisco switches, A10 vThunder Load Balancers, and Checkpoint Firewalls.
   CRUD (Create, Read, Update, Delete) management and monitoring of devices to ensure reliable and secure operation.
   Administer Active Directory (AD), DNS, M365, MS Teams, and certificates, including external certificates.
   
4. System AdministrationSupport a mixed OS environment, primarily Windows (90%) with some Linux (10%).
   Provision and configure new machines, maintaining consistent performance across environments.
   Perform patch compliance checks and updates, utilizing patch management tools effectively.
   
5. Backup & Recovery ManagementManage Veeam backup solutions, including agent and policy configuration.
   Monitor backup status and troubleshoot any issues, escalating to vendors when needed.
   Support disaster recovery (DR) exercises and ensure backup processes align with recovery objectives.
   
6. Security & Monitoring ToolsPreferred experience with CyberArk, SolarWinds, and Tanium for enhanced security and monitoring.
   
7. IT Service Management (ITSM)Utilize ITSM/ITIL best practices and ServiceNow for incident, service request, and change management.
   Ensure ownership and timely resolution of tickets, with accurate updates and implementation of required changes.
   
8. Standby & Maintenance SupportParticipate in a 24x7 on-call rotation for incident response and planned maintenance activities.
   Complete rostered duties, planned maintenance, and provide timely support during scheduled DR exercises.
   

Key Qualifications:

• Experience: 3-5+ years in infrastructure administration, virtualization, and cloud management.
• Technical Skills:Proficiency in managing on-premises and cloud-based virtual environments.
  Working knowledge of Nutanix HCI, Aruba & Cisco Switches, A10 vThunder Load Balancer, and Checkpoint Firewall.
  Strong background in AD, DNS, M365, MS Teams, and certificate management.
  Familiarity with AWS (EC2, CloudWatch, RDS, VPC, Storage Services).
  Backup management using Veeam; knowledge of CyberArk, SolarWinds, Tanium is advantageous.
  Experience with scripting (PowerShell) for automation is preferred.
  Familiarity with ITSM/ITIL processes and hands-on experience with ServiceNow.
  
• Additional Skills:Strong problem-solving abilities and escalation management.
  Excellent written and verbal communication skills.
  Ability to work in a 24x7 standby rotation and handle high-priority issues as they arise.
  

Responsibilities:

• Perform project management of IT initiatives (event, promotion)
• Ensure timely and accurate delivery of technology products and services (POS function/price update)
• Oversee new system facilitation, current system enhancement
• Manage external IT vendors relationships and services
• Installation and configuration computer hardware, software, systems, networks, printers and scanners
• Work closely with IT HQ to implement and manage systems
• Responding to technical breakdowns and resolution
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing IT equipment and replacing parts
• Management of stocks of IT equipment and other supplies
• Inventory system management (Axapta)

Requirements:

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Good attitude and willing to learn with excellent communication and analytical with good time management, good problem-solving skills and documentation skills
• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline
• Willing to travel and able to work in either office hours or rotating shifts, weekends and overtime if required
• Ability to work independently with strong drive and willingness to take up challenges.

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply.

Only shortlisted candidates will be notified.

**Location:** Hillview Terrace, Singapore

**Job Description:**

Are you tech-savvy and eager to learn? We’re looking for an IT Support Assistant to help with our daily operations. This is a fantastic entry-level opportunity for someone who is interested in developing their skills in information technology while contributing to a positive learning atmosphere.

**Key Responsibilities:**

- Assist in maintaining and troubleshooting computer systems and equipment.

- Provide technical support with software and hardware issues.

- Help set up and maintain audio-visual equipment.

- Support daily IT operations.

- Collaborate with the IT team to ensure all IT technology is functioning.

**Qualifications:**

- A genuine interest in technology and a desire to learn.

- Ability to work well in a team-oriented environment.

- Problem-solving mindset and willingness to tackle new challenges.

**No Experience Required!**

We believe in nurturing talent and are happy to provide on-the-job training. If you have a passion for technology and a willingness to learn, we encourage you to apply!

**Why Join Us?**

- Work in a dynamic and supportive environment where your contributions matter.

- Gain valuable hands-on experience in IT support.

- Opportunity for growth and development.

Responsibilities

• Provide administrative support, undertaking clerical tasks such as typing, filing, making phone calls, data entry, handling email, etc.
• Preparation of reports.
• Maintain in-house computers
• Install, configure, and troubleshoot hardware and software systems
• Any ad-hoc administrative duties as assigned.
• Report to Admin Manager and Director.

Requirements:

• Diploma in any field.
• Competent in Microsoft Excel and Words.
• Experience as an IT Systems Administrator
• Good interpersonal skills and able to work independently.
• Able to commence work immediately or on short notice

Interested applicants, please send detailed resume together with current and expected salary