• Installation of digital locks and relevant products onto brand new/existing door and gate
• Maintain and replenish equipment and spares for daily operations need
• Upkeep of company vehicle
• Willingness to learn new technologies and skills
• Preferably with related working experience (carpentry, wood work)
• Strong customer service communication and conflict resolution skills
• Strong written and verbal communication skills
• Basic knowledge of wireless communication and troubleshooting desired
• Class 3 vehicle license
• Able to work in a team environment
• Able to work on weekend and public holiday

Company: Aurrigo

Location: Singapore

Hours: Full-time (38.75hrs/w)

Sector: Vehicle Operations

Employer summary

Aurrigo is a leading international authority on transport technology solutions.

As both manufacturer and operator of ground-breaking autonomous vehicles, Aurrigo has a unique ability to provide and administer bespoke autonomous solutions. Following award-winning deployments at Heathrow Airport, Birmingham Airport and throughout the UK, Aurrigo is looking to expand its team in Singapore. Would you like to contribute to the future of mobility?

What you will do

• Perform mechanical maintenance and repairs on our fleet of autonomous vehicles.
• Identify and troubleshoot issues with the vehicles using diagnostics equipment and with support from colleagues
• Plan repair procedures using existing documentation and manuals, and own experience and intuition
• Concisely explain the nature of issues encountered, and present rectification plans to the wider team for action
• Test the successful functionality of mechanical, electrical and electronic parts and systems
• Perform daily, weekly and monthly routine checks for vehicle integrity
• Repair and replace any worn consumables such as brake pads and wheel bearings
• Work directly with the Electrical, Software and Safety Engineers to ensure the vehicles are operated in a safe and reliable manner

What we require from you

• Certified mechanic in Singapore
• Five years’ experience in automotive repair and maintenance
• Experience in electric vehicle automotive repair and maintenance
• Competent in diagnosing mechanical and hydraulic issues using standard service kits
• Competent in using diagnostics tools for troubleshooting electrical and electronic faults
• Inherent appreciation and understanding of vehicle safety

What we prefer from you

• Interest and / or experience with autonomous vehicles

What skills are we looking for

• Hands on skills and intuition to diagnose and rectify known and novel issues alike
• Strong communication skills with ability to work effectively as an independent mechanical technician and as a member of a multi-faceted team of engineers
• Ability to be flexible in order to support other parts of the business as required.
• Strong problem-solving abilities, attention to detail and reliability.
• Ability to work well and precisely in a time-constrained and pressured environment.

Job Description

• Support the Pharmacist in dispensing medications prescribed by the doctor and managing supplies.
• Assist with inventory and supervise interns and Pharmacist Assistant
• Maintain tidy and systematic with proper upkeep of pharmacy equipment and drug storage
• Assist in the preparation of compounded medications.
• Ensure compliance with regulatory standards and pharmacy policies
• General administrative duties

Requirement

• Singaporeans Only

• Min Diploma in Pharmacy Technician/Pharmaceutical Sciences or relevant

• Min 2 years experience in pharmaceutical care and practice

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Our client is from Oil and Gas industry, a local leading player. They are looking for a Maintenance Technician for the next phase of their business. They are located in West.

Duties:

• Perform preventive, predictive, and corrective maintenance tasks as directed, and update the CMMS database.
• Maintain rotating and static equipment, plant piping, and structural support systems.
• Respond to and resolve equipment malfunctions, ensuring minimal downtime.
• Determine necessary materials, tools, and methods for safe maintenance tasks.
• Conduct machinery condition monitoring and field data collection with the production team.
• Ensure operational efficiency of all plant valves and mechanical components, including control and plant valve maintenance.
• Supervise in-house contractors and vendors, ensuring safety protocols are followed.
• Collaborate with the production team on mechanical system testing and troubleshooting.
• Take on additional tasks or responsibilities as assigned.
• Perform valve line-up and LOTO for maintenance preparations.
• Participate in the Company's Emergency Response Team (CERT) with assigned roles.

Requirements

• Nitec in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in troubleshooting of mechanical/ machinery systems

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & friendly environment
• Location: Tuas Avenue

Responsibilities:

• Develop and oversee applications development and maintenance to improve company productivity.
• Take responsibility for company devices and networking needs.
• Perform regular system checks and maintenance to prevent hardware issues.
• Provide tiered support for network and system issues, including troubleshooting, escalation and coordination with external vendors as needed.
• Carry out testing and commissioning of CCTV, Access Control, Intercom, Fire Alarm, Public Address and other Security & Communication systems.
• Manage IT assets, plan and apply necessary patches as needed.
• Establish Cyber Security policy and data storage needs.
• Custodian for usernames passwords.

Requirements:

• Degree in Computer Science, Information Technology or related field.
• At least 2-3 years of relevant experience.
• Knowledge and experience with ERP systems.
• Strong knowledge of IT infrastructure, including servers, networking & cloud solutions.
• Hands-on experience with system integration and troubleshooting across various platforms.
• Responsible, team-player and organized.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Responsibilities and Duties

• Performs service, maintenance, installation and repair for various security surveillance systems such as CCTV, Biometric and Card Access Reader, Burglar Alarm, Turnstile and etc.
• Efficient in laying of cabling, piping and trunking.
• Evaluate, diagnose, troubleshoot and perform repairs whenever system breakdown at Clients’ premises.
• Ability to write simple service notes after servicing whenever required.
• Ability to read and understand technical manuals in order to diagnose and repair equipment / systems.
• Responsible for reading and understanding technical drawings, assigned project documentation and determining if any additional information is needed.
• Exhibit effective customer service skills by consistently communicating with customers, colleagues to ensure complete customer satisfaction experience.
• Initiative to learn or impart skills to other colleagues in order to achieve business objectives.
• Attending relevant training classes whenever required.
• Ensure inventory in vehicles is sufficient to cater to day-to-day operational needs

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

• Looking for CCTV Technician
• Preferably with experience in the related field
• Must know how to install,maintain and do troubleshooting during technical abnormalities.
• Must ensure that all CCTVs are running and any other technical related issues
• Able to work independantly
• 6 days work week
• Driving license an advantage

• Service and repair work in the respective sites as assigned
• Carry out installation works to respective sites as assigned
• Maintain all tools and equipment issued in good condition
• When assigned to a vehicle, the person shall maintain the vehicle in good order and ensure that all fixtures aresufficient for services and works
• Maintain good response to call activation during and after office hours
• Provide quality service to customers
• As a frontline, report to the sJob Descriptions
• Service and repair work in the respective sites as assigned
• Carry out installation works to respective sites as assigned
• Maintain all tools and equipment issued in good condition
• When assigned to a vehicle, the person shall maintain the vehicle in good order and ensure that all fixtures aresufficient for services and works
• Maintain good response to call activation during and after office hours
• Provide quality service to customers
• As a frontline, report to the superior all incidents at site and update the superiors on any information or changesthat occur at site
• Ensure good safety practices

Job Requirements

• Able to read, write simple English
• Able to commence work immediate or within short notice will be an added advantage
• 5.5 days work weekuperior all incidents at site and update the superiors on any information or changesthat occur at site
• Ensure good safety practices

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and

siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- Comprehensive Health Insurance Plan.

- 3 days 2 nights yearly staycation including all meals and beverage in any of the 4 Garcha Group hotels in

Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Job Description:

· Respond and attend to guest repair requests.

· Communicate with guests/customers to resolve maintenance issues.

· Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.

· Visually inspect tools, equipment, or machines.

· Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.

· Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.

· Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building.

· Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.

· Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.

· Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work.

· Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.

· Display basic computer skills including inputting air handler schedules and making temperature changes.

Min 2 yrs. of SD agent working experience

Good Laptop/Desktop troubleshooting skillsets

Excellence customer handling skills

Excellence communication skills

Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

[Order Number: 767230]

Shift Work

Government Project

Responsibilities

• Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality.
• Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.
• Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.
• Being accountable for resolving the incident with workaround or permanent solution.
• Participate in troubleshooting system and network connectivity problems before escalation.
• Monitoring production metrics and performance indicators to ensure targets are met.
• Ensuring compliance with safety and regulatory standards in production.
• Other ad-hoc duties as instructed
• Any other ad-hoc duties assigned.

Requirements

• Candidate must possess at least a degree in IT/ Computer Science
  Candidate must have at least 5 years of IT experience as Level 1 Production Operations engineer.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

Mon to Fri Office hours

Roles and responsibilities:

• Hardware IMAC Support
• Troubleshoot, diagnose, and resolve the tickets which required onsite support.
• Coordinate within Vendor and Level 3 support team and Level 2 support teams for ticket resolution
• Schedule Supported Device installation, Software and Hardware activity with End User at their convenience in order to minimize disruption
• Manage any end-user service requests (e.g. desktop, mobile) which require local interaction.
• Support end users’ devices (Desktop / Laptops, Mac, Smartphones, Tablets, printers)
• Collect and deploy hardware’s as part of user’s leavers and joiner process
• Asset Management.
• Maintain asset register including hardware and software
• Alert Customer in case of low asset (hardware) or licensing issue (Software)
• PC and other devices logistics Management.
• Resolve break-fix incidents, either by own intervention or requesting and coordinating technical service by vendor
• Software deployment on end user devices and Deployment of mobile apps
• Hands and feet support -Special devices
• Meeting room support and conference room devices
• Printer Management.
• Laboratory and manufacturing devices management and support.
• Support to Organizational Events such townhalls.
• Customer 3rd Party Support and Co-ordination
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Perform other duties as assigned

Must have skills:

• Should have worked on Modern Device Management using SCCM and Intune.
• Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.
• Candidate needs to have very good understanding with documentation and validated and GMP systems. IQ, OQ & PQ
• Understanding of Vulnerability assessment & Remediation on client devices.
• Experience with the software not limited to Office365, Microsoft Teams, Remote access tools such as Bomgar, Active Directory etc
• Mobile Device troubleshooting experience including Microsoft Authenticator, Office Apps, and security applications
• Experience troubleshooting network devices such as printers, tablets, and other peripherals
• Must have understanding of Azure/ cloud environment
• Excellent hands on experience in installation and troubleshooting DC equipment’s, Rack and Stack of the DC equipment/cable
• Excellent communication is mandatory in English and (Local language if have)
• Individual must have good customer facing skills and be well presented.
• Demonstrates independent and pro-active thinking
• Experience of support Apple Mobile devices

Interested candidates please email your resume to [email protected]

Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

The IT Project Coordinator (Remote) is responsible for overseeing and coordination to ensure that project goals are accomplished and that the team has what they need to meet their deadlines. Here are some key responsibilities and skills typically associated with this role:

Responsibilities:

• Assist the JAS team members of the project in the development of project management documents such as project budgets, project schedules, scope statements, and project plans.
• Execute project management administrative and bookkeeping tasks such as managing invoices, purchase orders, and inventory reports.
• Supervise the project procurement process.
• Coordinate the meetings with project stakeholders to assess their needs and define project requirements, acceptance criteria, and project timelines.
• Coordinate the allocation of project resources to ensure the project team has what is needed at the right time.
• Assign tasks to team members and help them understand what is expected from them in terms of project milestones and deliverables.
• Act as the liaison between the project team and project stakeholders throughout the project life cycle.
• Generate high level project progress reports, report on team members’ performance and provide updates to project stakeholders and/or IT management.
• Schedule stakeholder meetings, document, and generate reports.

Requirements:

• Strong organizational and multitasking abilities.
• Excellent communication, interpersonal skills and ability to manage meetings via MS Teams.
• Experience with working with people across different countries in the Asia Pacific region.
• Proficiency in project management software and tools. Experience with Wrike would be advantageous.
• Ability to work remotely, independently and manage multiple projects simultaneously.
• Strong problem-solving skills and attention to detail.
• Knowledge of project management methodologies such as Agile or Scrum12.

Primestaff Management Services Pte Ltd

Personnel Name: Jackie Ng

Personnel No: R22109024

EA License No: 95C5411

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

RECRUITMENT BOARD

VINOVA – WORLD-CLASS MOBILE AND WEB DEVELOPMENT SERVICES

FOR STARTUPS & ENTERPRISES SINCE 2010.

We, VINOVA (VIbrant inNOVAtors), earn respect from customers for being committed to quality, flexibility and speed. With its headquarters in Singapore and offices in Vietnam, Vinova has an impressive portfolio of clients, including Cho Tot, Prudential, Samsung, HITACHI, Nestle, SingTel, ChateauAsia, OCBC Bank, IAG, MARS, Singapore Power, and many others. Vinova offers a dynamic, professional, and creative work environment where employees are encouraged to push their limits.

Our dedication to innovation has earned us a place among the Top 10 Mobile Application Development Companies in Singapore by Top Asia Corporate Ball, High-Growth Companies Asia-Pacific 2024 by Financial Times, Singapore’s fastest-growing companies 2024 by The Straits Times.

Job Title: Senior IT Sales

Location: Singapore

Department: Sales Department

Position Overview:

We are seeking a motivated and results-driven Senior IT Sales professional to join our team. The ideal candidate will have a strong background in B2B IT sales, a proven ability to build and maintain customer relationships, and a passion for identifying new business opportunities. This role requires excellent communication skills, a customer-focused approach, and the ability to collaborate with technical teams to deliver tailored solutions to clients.

Roles & Responsibilities

• Identify and acquire new leads, as well as maintain and grow relationships with existing customers.
• Conduct market research to identify potential clients, explore new markets, products, and services, and uncover business opportunities.
• Build and nurture long-term relationships with key stakeholders to drive repeat business and customer loyalty.
• Deliver impactful sales presentations to potential clients, demonstrating the value of our IT services and solutions.
• Manage the entire sales process, from initial contact to closing deals, ensuring client satisfaction throughout.
• Follow up with clients to address any concerns, answer questions, and provide tailored solutions based on their specific needs.
• Collaborate with the Technical Solution, Pre-sales team and Delivery team to prepare and customize quotations, proposals, and bid documents that align with client requirements.
• Ensure all documentation and contracts are accurate, well-organized, and reflect the agreed-upon terms.
• Monitor the progress of proposals and bids, and adjust as needed to increase the likelihood of winning deals.
• Once a project is secured, work closely with the project and delivery teams to ensure a smooth handover, providing them with all relevant details and client expectations.
• Stay involved in the project life-cycle as needed to maintain client satisfaction and address any arising issues.
• Assist with any other tasks as assigned by management, contributing to the overall success of the sales team and company.

Qualifications & Requirements

• Diploma or bachelor’s degree in Sales, IT or related fields.
• Minimum 03 years of sales experience within the IT industry, with a strong focus on B2B sales.
• Experience in IT consulting or IT application development is a plus.
• Experience in global markets, particularly in the APAC region.
• Willingness to learn and strong desire to achieve high performance in a competitive IT sales environment.
• Proficient in Microsoft Office suite with strong presentation and communication skills.
• A high standard of work quality, with attention to detail and commitment to meeting deadlines.
• Excellent negotiation, interpersonal skills, with the ability to build rapport and trust with clients.

Benefits:

● Competitive salary and performance-based bonuses.

● Opportunities for professional development and growth.

● A collaborative and innovative work environment.

● Employee recognition and reward programs.

Join Vinova, and be part of a vibrant and innovative team that thrives on creativity and excellence.

Contact information

Vinova Headquarters: Singapore

Vietnam Offices: HCMC, Ha Noi, Da Nang

Email: [email protected]

Website: https://vinova.sg/

We are currently seeking for an experienced IT Support Engineer to provide Support to the end-user for the installation, administration and trouble-shooting of company hardware and IT Business Applications for a Medtech MNC client based in Singapore

Job Details:

Job Responsibilities:

• Setup, installation and deploying of computers.
• Cloning/Imaging of laptop/desktop
• Email and phone communication with customer
• Station at customer’s office for IT support if required (if stationed, reporting will be at customer location)
• Performing IT support (Ticketing System, Remote Support, Onsite Support)
• Active directory user account management
• Provide administrative support in checklists/reports.
• Perform computer hardware parts upgrades/replacement.
• Other adhoc duties/projects assigned.

Requirements

• Understands basic Windows OS commands and have adequate knowledge about Windows OS environment, and software such as Microsoft 365, Microsoft Active Directory system, SCCM and MDT system.
• Experience in ServiceNow ticketing system is preferable
• At least a IT Diploma.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organizations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the role

• As a PMO you are expected to drive various tasks related to customer migration.
• You will be communicating closely with different clients to help them with the ISO20022 migration, a change in format payment announced by SWIFT.
• Evaluate and oversee the project to ensure they are meeting company standards, adhere to budgets, and meet deadlines
• You would be responsible in developing project plans and distributing and allocating resources accurately
• Creating reports for senior managers and stakeholders
• You will handle Japanese clients and help them with their migration

About you

• Proven work experience as Project Manager Officer
• At Least 2 years of consulting experience
• Having knowledge/experience of bank sales industry
• Preferably with experience in ISO migration
• Have handled big projects and has exposure handling global projects
• Good Communication skills
• Can speak English and Japanese at business level to better connect with clients.

The detailed job scope is as the following:

Organization, management and full integration of the operation

• Owner of MSA & - Ensuring operational compliance with the MSA
• Owner of SLA Compliance - Owns Key Measurements, Service Levels & Critical Deliverables
• Reporting - collect data for key deliverables and generate reports as per SOW requirement.
• Owner of TR Compliance – Enforce TR control process to meet relevant TR regulations.
• Process design, review, audit and improvement
• Document Control – Owns Document Control Compliance
• Change Management – Owns change management process
• Knowledge Transfer – Monitors & reports on knowledge transfer continuity and accuracy.
• Continuous Improvement – Perform trend analysis, assist in root cause analysis, utilize best practices, and assess customer satisfaction survey results to determine areas for improvement.
• Global application FPOC to Applied.
• Organize and host Monthly, Weekly, Quarterly meeting.
• Staff On-Boarding – Contributes to screening of candidates, Non-Technical Consistent training for English speaking agents, includes language, customer service technique training for both new hire and existing employee.
• Transition Phase – Owns critical milestone compliance

Functional Knowledge

• Regarded as the technical expert in service desk and deskside operations
• Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within service desk and deskside operations

Business Expertise

• Anticipates business and regulatory issues; recommends product, process or service improvements

Leadership

• Leads projects with notable risk and complexity; develops the strategy for project execution

Problem Solving

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

Impact

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

Interpersonal Skills

• Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view.

In this role , you need to ensure precise and efficient service delivery. The method of carrying out the responsibility involves monitoring daily and overall progress, managing the project teams and budgets and resolving challenges. Also, they are responsible for consistent, effective and cost-worthy delivery.

You Will:

• Involved in IT Infrastructure design, Project Management assignments, Strategy formation assignments and Procurement advisory assignments for various clients.
• Led and delivered multiple small to medium sized development and enhancement of projects
• Performed project estimation, planning, monitoring and control for different stages of the project
• Handled end to end service management, process development and project evaluation in line with business case.
• Capturing Client’s Technology requirements, IT Project Management, IT Operations, Infrastructure Management, Datacenter Operation Management, Vendor Management, IT Procurement.

You Bring:

• Bachelor Degree or Master in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• Minimum 3-5 years of experiences in managing & leading a team
• Strong experience in IT Infra Operation and Project Management
• Experience working in Whole of Government (WOG) environment is preferred
• Experience in managing end to end projects and managing client’s expectation
• Effective interpersonal skills, both written in English and good presentation skills
• Good leadership, analytical and problem-solving skills
• Positive attitude, fast-learning, energetic, able to perform in challenging environment
• Able to work independently as well as in a team

Job Description & Requirements

(1) After-sales support for Huawei Cloud services;

(2) Responsible for cloud service availability architecture improvement and problem identification;

(3) Responsible for technical support during customer major guarantee, such as on-site technical exchange, fault location and delimitation, drill program output and other guarantee technical work;

(4) Responsible for the compilation and output of related technical documents and support the standardization of customer service;

(5) Delivery of Huawei Cloud - operation and maintenance management, to help customers business smoothly migrate to the cloud;

(6) Improvement of service capacity of TOP customers;

(7) Responsible for delivery of Huawei Cloud service support plans

Job Description:

You will contribute to create and manage products and solutions that support our business users, customers and solve complex challenges. You will work with users, vendors and project managers to understand processes, pain points and create technical specifications. You will be responsible for designing, developing and maintaining software applications using various technologies like Java, C, C++.

Requirements

• Degree in Computing, Computer Science, Computer Engineering, Information Systems or equivalent
• Able to work independently; set and meet challenging personal targets; good communication skills
• Proficient in programming (C, C++, JAVA) and relational databases and related scripting (Oracle, SQL)
• Strong analytical and problem solving skills
• Highly conscientious, meticulous and able to multi-task
• Be prepared to work in a team providing 24x7 system support

The following will be highly valued:

• Hands on experience in frameworks like Angular, Spring Boot; Cloud Foundry or similar cloud technology.
• Proficiency in Agile Methodologies, such as Extreme Programming (XP) and Scrum
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI)

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Job Description & Requirements

Responsibilities:

• Provide IT support for end client IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 5 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGosystemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations. We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.