As a Reservation Executive, We Rely On You To

• Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
• Assist to maintain effective booking processes and follow through guest bookings
• Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
• Assist in handling reservation sales and guest requests in a professional and efficient manner

We Are Looking For Someone Who

• Has a passion for customer sales
• Preferably has experience working in reservation and with relevant hospitality background
• Loves interacting with guests
• Has strong interpersonal skills and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Burnt Ends has established itself as one of Asia’s most exciting places to dine. It is a modern Australian-style barbecue restaurant which believes that magic that comes from cooking with wood. The main restaurant and office is located at Dempsey and there is one Meatsmith restaurant in Telok Ayer.

JOB SCOPE AND RESPONSIBILITIES:

• Develop & manage a compelling and engaging social media content framework & strategy for the Group’s social media platforms, as well as explore other potential platforms for greater online engagement and visibility
• Develop & manage attractive campaigns & manage promotional collaterals to boost sales, as well as drive traffic to website and social media platforms
• Monitor and collate data of all digital marketing platforms i.e. number of impressions, unique visits, number of followers, link clicks, weekly sales, etc.
• Identify digital marketing trends and market activities
• Support the maintenance & updates of all marketing & eCommerce platforms e.g. Website, Chope, Oddle, etc
• Collaborate closely with Photographer/ Graphic Designer to help develop attractive visual content for emailer campaigns and ads
• Maintain online websites & web stores for all brands, venues
• Update website copy
• Organize Quarterly Promotions meetings and action plan post-meeting
• Other related tasks as and when assigned
• Maintain, monitor, and engage in social media community discussions
• Assist with Menu changes and updates
• Other related tasks as and when assigned

JOB SUMMARY

Functions as the strategic business leader for residential service activities required between the homeowners and the management company. Manages luxury condominium facilities with attention to and support of the 4 Pillars of Operational Excellence. Monitors the development and implementation of residential brand strategies and supports the leadership team in flawless execution. Assists in developing and implementing property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the condominium documents. Acts as the liaison between the management company and the homeowners and fosters positive relationships between all parties.

CANDIDATE PROFILE

Education and Experience

• Bachelor’s degree from an accredited university in Hotel Management, Hospitality, Business Administration

OR

• Related major; 2 years’ experience in residential hospitality, or related professional area preferred.

CORE WORK ACTIVITIES

Maintaining Residences Operations

• Maintains knowledge of owners’ name/number/family members, residence numbers, and floor plans and hours of operation.

• Maintains knowledge of all marketing packages and promotions used by the sales team (if the property is still in sales).

• Maintains knowledge of the Hotel Reservation Services

• Responsible for assisting in the day to day operations for Residences, including vendor activity on-site and office administration.

• Conduct daily line-ups

• Participate in monthly departmental meetings to review and assist in the implementation of action plans to improve employee and owner satisfaction.

• Provide employee recognition on an ongoing basis, including an annual staff event.

• Maintain complete knowledge and comply with all residences policies and procedures and protects the privacy of the owners.

• Maintain knowledge of homeowner Rules & Regulations.

• Communicate with the General Manager or the Director of Residences regularly regarding issues and information relating to residents.

• Provide feedback to the General Manager of Director of Residences for local standard operating procedures and assist with departmental compliance.

• Create an environment of open communication for Ladies, Gentlemen and Owners.

• Monitor logbooks and service requests to verify timely completion of tasks.

• Monitor unit admittance procedures and verifies correct key inventory

• Creates and maintains filing system: work orders, reports, home care records, invoices, correspondence, owner forms and proof of insurance.

• Office Communication should be replied to and filed in a timely fashion

• Communication via newsletters, email, and faxes may be required on behalf of the association. The General Manager or Director of Residences will monitor the communications the Residential Services Manager will execute.

• Maintains accurate homeowner’s roster and follow up with services deficiencies

• Knowledge of the computer systems including, Mystique, Buildinglink, scheduling software and key control software.

• Communicates with homeowners, management and employees.

• Manages owner expectations while remaining calm and courteous.

• Works flexible hours, including weekends, holidays and evenings if necessary.

Managing and Conducting Residences Activities

• Responsible for assisting in the planning and execution of services and lifestyle activities involving homeowners and the hotel when applicable.

• Responsible for supporting the leadership team in fostering and maintaining good relationships with the homeowners and their representatives by providing services and amenities aligned with Ritz-Carlton Brand and quality standards.

• Actively participate in activities and communication that support full participation in the Owner Engagement Survey.

• Document all resident requests, complaints or problems immediately, implement them in to Buildinglink and notify the designated departments.

• Serves as a liaison between homeowners and various departments and builder/developer.

• Provide homeowners with at least 3 options for vendors or Ritz-Carlton services that can aid in home or unit maintenance. Will report any issues that pertain to vendors or service providers and will assist in resolving the issue.

• Communicate a la carte services provided by Hotel and will communicate requests in a timely manner.

• Submit maintenance and housekeeping requests to the appropriate department and follow up accordingly.

• Collect resident owner’s preferences, track and record additional preferences and put them in Mystique.

• Report any common area items that are not in line with Ritz-Carlton Brand Standards.

• Create an environment that fosters WOW stories and Lionshare Best Practices.

• Familiar with Business Priority Matrix.

• Participation in the creation of WIG’s, Lead Measures and the WIG Boards. Participate in weekly calls.

• Familiar with the balanced scorecards in Employee/Owner Engagement.

• Plan regular social gatherings for owners and assist in the creation of newsletters and other methods for communicating events.

• Assists in the properties cleanliness and is responsible for their part in protecting the physical asset through visual inspections and self-audits.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Company Overview: Tanglin Gin, established in 2018, proudly stands as Singapore's pioneering gin distillery. Our brand is synonymous with adventure, innovation, and versatility, evident in our multiple award-winning gin expressions. With some of Asia's most acclaimed gins, we are dedicated to placing Singapore firmly on the global spirits map. Our next goal is to grow Tanglin Gin into an internationally renowned brand that fills Singapore with pride.

Mission: Revealing the unique Flavours of our Island through Premium Craft Spirits.

Vision: To be the leading global gin brand that embodies Singapore's spirit of innovation and excellence. Key

Responsibilities: As the General Manager, you will:

● Collaborate with Tanglin's founders to set a compelling five-year strategy and develop an actionable business plan to achieve objectives.

● Oversee teams responsible for sales, production, front-of-house, and marketing.

● Proactively engage key distributors and accounts across commercial channels to drive business growth, commercial excellence, and brand-building strategies.

● Recommend and implement short and long-term business plans based on market insights and our strategic direction.

● Lead hands-on execution of initiatives alongside your teams.

● Foster a positive, inclusive, and engaging work environment.

● Ensure compliance with local regulations and company policies.

Essential Qualifications:

● Leadership experience in the Spirits, Hotel or broader F&B industry, with a preference for expertise in producing and marketing alcoholic beverages.

● Proven track record of thriving in fast-growth markets.

● Demonstrated ability to cultivate and strengthen relationships with diverse business partners across cultures.

● Strong problem-solving skills and the capability to manage both tactical and strategic work. ● Comfort with addressing ambiguous challenges and constructing cross-functional solutions. What

We Offer:

● Competitive Compensation: We offer a competitive salary package to reward your skills and contributions to Tanglin Gin

● Performance Bonuses: In addition to your base salary, you'll have the opportunity to earn performance-based bonuses that recognize your achievements

● Career Development: Tanglin Gin is committed to your growth. We provide opportunities for professional development, training, and advancement within the organization.

● Innovative Environment: Join a dynamic team that thrives on innovation. We encourage fresh ideas and creative thinking to drive our brand forward.

● Work-Life Balance: We understand the importance of work-life balance. Enjoy flexible working arrangements to help you manage your professional and personal life effectively.

● Inclusive Culture: We value diversity and foster an inclusive workplace where every team member's unique perspective is celebrated.

● Employee Discounts: As part of the Tanglin family, you'll have access to exclusive discounts on our premium spirits and products.

● Passion for Excellence: Be part of a team that shares a passion for crafting exceptional spirits and making a global impact.

● Location: Our Singapore Dempsey HQ provides a vibrant and inspiring work environment that reflects the essence of Tanglin Gin.

Desirable Qualifications: Relevant educational background or industry certifications.

Application Process: Interested candidates are invited to submit their cover letter and resume to [email protected] to arrange a conversation with our founders. We look forward to hearing from you

Roles & Responsibilities:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues.
• Submit dental claims vis CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Experience in customer service or reception duties (preferred)
• Minimum Diploma
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Career returnees are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Located near MRT station
• Career growth with structured training opportunities

[What you will be working on]

Responsibilities:-

• Website Content Management

  • Oversee the revamp of the SP Website in collaboration with various internal/external stakeholders and work with the web vendor to ensure that timelines and milestones are well-planned and adhered to, including regular updates to management on the progress of the project

  • Create or adapt content for website in line with organisation strategy

  • Ensure content is updated for corporate pages (About SP) and corporate events (Graduation) on SP website

  • Work with internal stakeholders to ensure all content on the SP Website is accurate, current and updated

  • Manage web vendor for the creation of campaign webpages for corporate events

• Website Administration and IT support

  • Day-to-day administration of the SP Website including creation/deletion of user accounts and troubleshooting user account-related issues

  • Provide support to internal stakeholders for website-related queries, including organising training sessions to ensure all stakeholders are up-to-date on best practices

  • Manage web vendor to work on Service Requests from the various schools and departments (evaluate feasibility, budget, timeline, etc.)

  • Manage the website budget and procurement processes

• Web Traffic Analysis for actionable insights

  • Work closely with the content team to analyse the impact of paid campaigns in driving traffic to the website

  • Monitor website analytics data (WOGAA, Google Analytics, GTM) and provide timely updates to management, with actionable insights to improve the SP Website user experience

• Support other administrative duties where required

[What we are looking for]

Requirements:-

• Degree in Information Technology, Computer Science, Computer Engineering, Marketing, Communications, Advertising or related fields

• 3-5 years of experience working on websites that use enterprise-level content management systems eg: Sitefinity, Sitecore or Drupal

• Excellent project management skills, including managing external vendors, agencies and internal stakeholders

• Knowledge on User Interface and User Experience design and best practices will be advantageous

• Proficiency in basic website coding will be advantageous eg: HTML, CSS, Javascript

• Proficiency in data analytics will be advantageous eg: Google Analytics

• Proficiency in basic image editing software will be advantageous eg: Adobe Photoshop

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 28 March 2024

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

Think you are up to the challenge of redefining and enhancing customer experiences? More than customer service, customer experience is all the ways a customer interacts with your brand. Be a game changer in healthcare today.

Smilepoint is a progressive dental healthcare group in central Singapore with the flagship practice at Holland Village.

Operations

To run healthcare service operations

Lead front office team to improve internal processes and customer experience

Patient Experience

Propose improvements & innovation in design for service operations

Customer experience mapping

Team Management

Conduct staff training for new and existing staff

Assist in HR processes – recruitment, on boarding

Performance management

Requirements:

Diploma or Degree in Hospitality / Customer experience

Strong organizational skills with a problem-solving attitude

Excellent written and verbal communication skills

An excellent competitive salary and benefits package is available to the right candidate.

The Business Intelligence team partners closely with the management team/ business functions to understand their needs and then meet these needs by analyzing and translating relevant data into meaningful, actionable outputs.

The team will have broad reach into a variety of teams and projects within Ninja Van. Members of the team must have the ability to gain deep subject matter depth on operational and commercial requirements, synthesizing business knowledge with data methodologies in order to create real and actionable insights. Untangling and understanding business problems, then applying analytical methods and tools to deliver outcomes would be the name of the game.

Reporting to the Head of Strategy & Planning, the Business Intelligence Manager will lead and manage our team of analysts. In addition to defining and executing analytical projects, key activities for the role involve owning and driving the data roadmap and strategy for the organization, as well as in stakeholder management and team development. Success for this role will be about leading the team in converting data opportunities into value in partnership alongside relevant business stakeholders.

Responsibilities

Data Management

• Define and lead the data strategy and roadmap for the organization
• Constantly stay abreast of changing business needs and requirements, aligning sprints to data initiatives that best support current needs
• Develop and maintain a centralized taxonomy of data definitions and tools in partnerships with operational counterparts

Data Projects

• Identify business areas or gaps whereby data solutions can potentially shape or guide organizational level decisions
• Lead and develop data- driven solutions to complex business problems spanning across multiple functions
• Be involved in the implementation of the solution, ensuring alignment to ground processes and business needs

Stakeholder Engagement and Management

• Engage with senior management to understand their business needs and translate them into data requirements
• Oversee the design and delivery of the suite of dashboards and analytical tools to relevant business counterparts
• Develop a data culture in the organization, educating cross-functional stakeholders in making data-informed decisions using developed analytical tools

Team Development and Monitoring

• Mentor and lead the team of data analysts
• Initiate new avenues of data analytics or data tools to promote continuous growth within function

Requirements

• At least 4 years of working experience, preferably in an analytical field
• Preferably at least 2 years managing an analytical team
• Bachelor's Degree in relevant fields (i.e. Computer Science, Engineering, Mathematics or Statistics) or a related discipline
• Expert in SQL
• Proficient in Python/ R, or other data analytics tool
• High level of self-motivation, with strong desire to deliver quality work that does not compromise with personal standards
• Well-developed interpersonal skills, strong verbal and written communication skills, able to convince and manage stakeholders through logical, data- driven methodologies
• Sharp analytical abilities and a structured, data-driven approach to clarifying, scoping and solving problems

• Assists in training, motivating, directing and supervising the work performance of the employees in the F&B operations
• Assists in developing and maintaining all on-the-job training programs on a continual basis to ensure a high degree of professionalism among the staff
• conduct a daily briefing with the staff on station assignments, details regarding menu, functions, and activities within the hotel
• Maintains a daily housekeeping program that covers storage and operational areas
• Performs menu recommendations to patrons and offer other F&B services such as cross-selling of other in-house restaurants and hotel facilities, so as to enhance their dining experience
• Able to take reservations, assign seating arrangements, lead patrons to seats, and build rapport with patronsObserves the personal grooming, attitudes and degree of professionalism of the staff to ensure that the quality service standards are up kept
• Conducts spot-checks on staff service attitudes and product knowledge randomly at least twice a week
• Assumes an active role in implementing safety procedures and following up within the department for such procedures
• Responds to any hotel emergencies or safety situations with urgency
• Fosters a close working relationship with other departments and promote effective inter-departmental communication
• Reports all incidents to the Managers
• Attends to telephone enquiries
• Be conversant with the opening and closing procedures of the restaurant, and ensure that the staff adheres to these procedures.
• Attends to guests’ complaints, enquiries, or situations as satisfactory to the guests as possible
• Performs any other duties as may be assigned from time to time by the Management

Requirements

• GCE 'N' Level or with any relevant experience
• Ability to speak mandarin to liaise with mandarin speaking customers/guests
• Able to work on a shift roster

We are a well-established and growing maid agency in Singapore looking for a reliable and responsible admin assistant to join our team. The successful candidate will provide administrative support to our consultants and help ensure the smooth operations of our agency. This is a full-time position, and we offer competitive remuneration and a friendly working environment. Candidates that show potential for sales role will be trained up for better career opportunities

Responsibilities:

• Handle phone and email inquiries from clients and candidates
• Assist in processing and filing of documents related to work permit applications, insurance claims, logistics and other administrative matters
• Update and maintain our database of clients and candidates
• Schedule appointments and meetings for our consultants
• Prepare and issue invoices and receipts
• Assist in ad-hoc projects as required by management

Requirements:

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint), able to use the computer or willing to learn
• Good communication and interpersonal skills
• Able to work independently and in a team
• Prior experience in a maid agency or related industry is an advantage (not mandatory)
• At Able Best, we value willingness to learn and adapt and we will definitely provide career growth opportunities to all our employees

How to Apply:

If you meet the above requirements and are interested in this position, please send your resume and a brief cover letter to [email protected]. We regret that only shortlisted candidates will be contacted for an interview.

We look forward to hearing from you!

Roles & Responsibilities

• Familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates.
• Maintains updated and relevant information to handle guests’ inquiries
• Ensures that the facilities of the Guest Service Centre are always in excellent working order, tidy and clean and that unauthorized persons do not enter the area.
• Ensures prompt answering of all calls
• Handles all guests’ requests or inquiries promptly and in a professional and helpful manner.
• Ensures all guest service requests are accurately and correctly recorded in accordance with the hotel’s policies and procedures and co-ordinates with departments to ensure the timely execution of the requests.
• Ensures that all requests for wake-up calls are fulfilled at the time requested.
• Ensures that the emergency PA system, public area music system and paging systems are in perfect working order at all times.
• Is totally familiar with the telephone/PABX back up procedures in the event that any equipment malfunctions in the Guest Service Centre.

Experience:

• Minimum 1-2 years working experience in a supervisory or management Front Office position in a 200+ room, four/five star international hotel or in a supervisory/management position in a Call Centre or large, high traffic switchboard.
• Front Office PMS experience

What’s in it for you:

• A fun and supportive work environment
• Career progression with international work opportunities
• Daily meals
• Competitive remuneration, rewards & recognition
• Transportation benefits
• Flexible benefits

Role and Responsibilities

• Meet & Greet client(s) on the first day of training

• To conduct facilities & safety briefing to client(s)

• To welcome client(s) in a friendly, highly respectful manner and to be the main point of contact for client(s) during their training

• Interacts with client(s) and answers all customer questions especially on course requirement

• Assist with client(s) CAE check-in processes to ensure collection of appropriate pa­perwork

• Security clearance submissions to stakeholder(s) for approval

• Long term pass application submission for internal customer(s)
• Working closely with the other departments (Training, Sales, Technical, Finance and Scheduling) to assist client(s) with any issues/ concerns
• Assist E-entry visa application for client(s)

• Issue Letter of Visa invitation and/or Letter of Business invitation for internal and external customer(s)

• Support on lodging and logistic for client(s)

• Pre-training package information to be sent prior to training

• Send calendar invite to client(s) for meeting(s) and/or other matter(s)

• Coordinates and schedule media tour(s) and/or site visit(s) planned

• Relays information regarding advisories or memorandum(s)

• Monitor and answer any inquiries about products, training and services received via phone, email and online

• Provide quality customer service on every call received and communicate clearly and effectively with caller. Ensure a warm call transfer is done if there is a need for the caller to speak to other department(s) or personnel for assistance or enquiry
  Send survey email to client(s) daily and approach client(s) to share their feedback
• Inventory check and requisition
• Manage the customer lounge hygiene and supplies in order

• Support administrative matter(s) request by client(s)

• Planning, coordinating and organise meeting(s) for stakeholder(s)

• Collect mail, sort, and allocate. Outgoing mails to be recorded prior mailing out

• Incoming and outgoing courier services
  Responsible in accommodating training booking request(s) submitted by airline planner(s)
• Responsible in planning airlines training roster in the Gemini system
• Publish Instructor(s) and Airline(s) confirmed training schedule(s)
• Notify instructor(s) and crew(s) of their planned simulator session(s)/classes/practical drill and all other relevant duties assigned in a timely manner including any last-minute change(s)
• Resolve scheduling and instructor qualification conflict(s)
• Ensure all event(s) are assigned to appropriate regulation(s) 
• Able and willing to perform the scheduling duties of any schedulers and to ensure planning is done within timeline
• Liaison between internal and external customer(s) for classroom booking request and instructor’s assignment
• Any simulator delay/Aircraft on ground, to notify the respective customer(s)
• Ensure crew name(s) are assigned to the training session(s)
• Responsible to review the journey log on the last day of the month
• Responsible to communicate with finance and airline planner(s) on month end closing matter(s)
• To ensure smooth daily operations of pilot training(s)
• Respond to queries from instructor(s), crew/customer(s) and other relevant parties
• Any other duties as may be required

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

Job Scope and Responsibilities

· Provide friendly, quality service

· Highlights special promotion, give recommendations of menu, take orders and serve of food

· Able to use POS accordingly

· Able to handle customer feedback and service recovery

· Have knowledge in every dish and beverage served to provide explanations

· Coordinating with kitchen staff to ensure smooth and efficient operations

· Ensure cleanliness and hygiene are kept up to standards all time

· Attend staff training

· Receive phone reservations

· Monitor and manage inventory

· Able to fulfil other required service related delegations

Requirements

· 5 1/2days a week (44 hours/Week)

· Be punctual

· Be responsible and have initiative

· Willingness to learn and receptive to feedback

· Demonstrate a positive attitude

· Able to adopt to a fast paced work environment

· Good personal grooming and hygiene

. Able to work on weekend and public holiday

Benefits

· Meals provided

. Medical Benefit

. Staff discount

Supplemental pay types:

• Overtime pay
• Performance bonus
• Tips

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have working knowledge of and experience with some of the following:

• coding in multiple programming languages, including C++, C#, Python, Java, JavaScript, .NET, SQL Server, Ruby, HTML, etc;

• general knowledge of computer science and software development concepts;

• collect, analyze and interpret large amounts of data using advanced analytics technologies, such as machine learning (ML), AI and predictive modelling;

• experience working with algorithms;

• knowledge of object-oriented and functional design principles;

• familiarity with DevOps tools, such as integration servers, testing tools, containers, monitoring and analytics programs, and network protocols;

• strong automation skills with both manual and program testing;

• working knowledge of databases and SQL;

• IoT/IIoT system testing and deployment;

• 5G System Integration in design, development, and test of 5G prototype systems;

• collaborate with cross-functional teams on the development and deployment of autonomous mobile robots for various industrial applications, such as material handling, inventory management, and logistics.

Join us in revolutionizing industrial processes through the Industrial Internet of Things (IIoT), autonomous mobile robots, AI, data analytics, and cloud computing technologies. Apply now to be a key driver of innovation and change in our dynamic organization. 

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

ACS (International) Singapore is part of the prestigious ACS family of schools whose proud legacy reaches back to 1886. Opening our doors in 2005, ACS (International) is a secondary school (12 – 18 years old) that serves both Singaporean and international students, with a diverse mix of 30 nationalities. Academic outcomes are a critical area of performance for the school, in conjunction with strong holistic development of students. The school offers the IGCSE programme with approximately 180 students graduating each year with over 50% of all grades being A or A*. The school offers the IB Diploma programme with approximately 180 students graduating with an average IB score of 36, including perfect scores of 45. Graduates attend universities across the globe, including Oxbridge and Ivy league universities.

ACS (International) is an Accredited Member of the Council for International Schools.

ACS (International) is looking for an Accounts Officer who is incredibly organized and have a keen eye for details. We believe that being able to multitask and highly motivated is paramount to the role. Therefore, we are looking to appoint an individual who is a team player, enthusiastic and flexible.

The start date is preferably 8 April 2024, or by arrangement.

We are looking for someone who:

- is a qualified individual with at least a Diploma or Degree in Accounting with 5 to 7 years of relevant experience;

- has excellent verbal communications and listening skills to interact with various stake holders;

- is able to deal with emergencies in a timely and effective manner;

- can work well in a team and individually;

- possess professional personal presentation and high stress tolerance;

- can prioritize responsibilities in a fast-paced work environment;

- is willing to be flexible and undertake further training / development opportunities;

- respects that the school is founded on and adheres to Christian (Methodist) values;

Benefits:

- a professionally stimulating environment, working alongside motivated colleagues from around the world;

- continuing professional development;

- competitive salary package.

- Applications to [email protected] must be accompanied by a covering letter, a C.V., a completed application form and names (including contact details and email addresses) of two referees (with at least one of them is/was your reporting officer).

- Full details including an application form are available on our school website: www.acsinternational.edu.sg

- Shortlisted candidates will be contacted by email for further details and to schedule an interview.

ACS (International) is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safe recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed. Appointment is subject to a background check and/or criminal/police or equivalent background checks for all other countries inhabited (irrespective of whether you worked in those countries).

1. Preferred those with average excel skills (vlookup, pivot and sumif etc)

2. Full set accounting [AR, AP, GL]

3. Preferred those who can start within 2 weeks

4. Location Valley Point (nearest MRT Tiong Bahru) or 5 minutes bus ride from Orchard/Dhoby Ghaut MRT

5. Training will be provided

6. 9am to 6pm (Mon to Fri)

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• 
  

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Lending Transformation Program Manager - Hybrid (Internal Job Title: Program Management Senior Lead - C14) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

•  Support the Lending Transformation Program Target Operating Model project to design and implement the multi-year global loan operations target state, covering people, process and integrating technology
• Support the broader Lending Transformation Program, including implementing the interim control model working with Global Loan Operations and Transaction Management
• Supports planning, directing and coordination of day-to-day activities of LTP Target Operating Model workstream(s) activities
• Identifies stakeholders and key organizations and build and manage relationships.
• Directs the creation of multiple programs of work and manage their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established programs of work.
• Works with stakeholders to ensure program scope definition meets business objectives.
• Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
• Manages multiple teams or a functional area (depending on size of business).
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Ensures program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
• Ensures funding has been approved for the program.
• Ensures all areas of the program are appropriately staffed.
• Ensures program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Ensures vendor performance is monitored and actions taken if performance warrants.
• Maintains appropriate staffing requirements to meet operational needs.
• Exercises shared responsibility for budget, policy formulation and planning.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years’ experience in project management and business analysis
• Must have wholesale lending experience, preference for background in Operations, Risk or Finance function
• Proven record of delivery in process and organizational change
• Possess a strong knowledge of control design and metrics
• Should demonstrate a commitment to quality and attention to detail
• Ability to drive change and effectively manage projects and stakeholders
• Strong organizational leadership and influencing skills
• Proactive, 'no surprises', approach in communicating issues/requests
• Capable of prioritizing and multi-tasking in a dynamic environment
• Strong business analysis, problem solving and analytical skills
• Excellent oral and written communications skills; Must be articulate and persuasive.
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem solving skills
• Keen sense of urgency and eagerness for ownership
• Works well under pressure and in tight deadlines

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Role description

· Prepare and serve food to the clients

· Clean and keep the utensils and cutleries

· Keep the centre and pantry clean and tidy

· Provide companionship to clients, if requested

Know-how

· Mopping floor

· Cleaning windows

· Basic culinary skills and food hygiene

Responsibilities

· Vacuum and mop floor or carpets

· Clean cupboards, shelves, windows and glass doors

· Sanitize the tables, chairs, games and gym equipment

· Clear rubbish bags

· Prepare and serve the food to clients

· Perform simple housekeeping chores

· Provide companionship to clients

Aims

· Keep the centre clean

· Prepare meals for clients

Most important stakeholders

· Center Manager: reporting

· Employees of Hovi Care

At Shangri-La Singapore, we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same.

It is a paradise where no two days are ever alike as you work on our intricate operational systems, handle our well-heeled guests' requests with promptness and efficiency and delight our guests and internal stakeholders in every single interaction. If you have a good eye for detail, enjoy meeting people, love keeping up to date with local and hotel events, we might just have the role for you! If you see yourself as a directorial genius with a can-do attitude who can simply go the extra mile just to put a smile on our guests’ faces, then we’d love to have you as part of our Shangri-La family.

• To have knowledge of the operational systems of the Front Desk and Guest Relations operations and related areas
• Ensures guest preferences are collected, correctly recorded, and acted upon in order to delight our guests.
• Drives customer delight and retention by being a role model in delighting guests in every single interaction.
• Responds promptly to guest feedback. Forwards to relevant departments if required and follows up to ensure appropriate action has been taken.
• Is familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates.
• Keeps up to date with local/hotel events and provides accurate information and direction to guests, as required.
• Handles all guests’ requests or inquiries promptly and efficiently.

Job Requirements

• Diploma/certificate in hotel management studies
• Minimum 1 years working experience in the Front Office of a 200+ room, four/five star international hotel or related guest contact, service industry.

Responsibilities

• Develop and execute digital marketing campaigns to enhance digital awareness and engagement of the museum and its offerings and help scale the museum towards mass-personalisation marketing.
• Manage the National Museum of Singapore, Changi Chapel and Museum as well as Reflections at Bukit Chandu websites, overseeing the design and development of any other new system requirements that may affect the websites, particularly integration of CMS (Sitecore) and CRM systems. 
• Lead in digital project management and work with external vendors and internal teams during project and content development, as well as the management of post project follow through such as maintenance and data analysis of results against agreed outcomes. This includes execution of the digital marketing projects for exhibitions and programmes, conducting UX design validation and performing User Acceptance Testing (UAT) to ensure a positive overall user experience.
• Manage media buying and creative agencies on delivering digital campaigns, and monitor effectiveness, finance management and develop contingency strategies when required.
• Manage digital marketing software, produce analytic reports on digital marketing performance across projects to evaluate campaign effectiveness and provide recommendations.

Requirements

• Preferably at least 3-5 years of relevant experience particularly in digital marketing and communications
• Excellent communication, analytical and organisational skills, able to multi-task, and has experience in project management and preferably in government procurement as well
• Strong understanding of digital marketing channels and social media platforms
• Basic knowledge of HTML & website content development, familiarity with SiteCore CMS, Adobe Experience Cloud, Matterport 3D and relevant 3D AR/VR tools a strong plus
• Experience in the implementation and maintenance of interactive and immersive technologies will be advantageous
• Ability to work independently and as part of a team
• Interest in the Arts and Heritage Sector

Applicants will be notified on whether they are shortlisted within 4 weeks of the closing date of this job posting.

prior experience in the beauty industry.

• Good interpersonal skills with strong communication ability
• Able to work on weekend and Public Holiday
• Able to learn fast
• able to assist with clients needs
• Good interpersonal skill preferred
• able to learn the difference packages and services offered

Join the altSchool team, where you can be at the heart of a transformative educational experience for children with special needs. We are seeking Teachers who are eager to collaborate on innovative early intervention strategies and committed to making a tangible difference.

First 90 Days

• Immerse yourself in the altSchool core values and methods, understanding our innovative approach to early intervention
• Learn and embrace all our policies and protocols including teaching approaches, performance management, parent engagement protocols and safety procedures
• Familiarise yourself with our school management app and integrate it seamlessly into classroom management.
• Work closely with our team to adapt and enrich our curriculum framework, ensuring alignment with the AEPS assessment framework
• Design and implement dynamic Individual Education Plans (IEPs) tailored to each student's needs
• Engage with the AltSchool community, including families, to establish trust and communication channels

Typical Expectations

• Embrace a hands-on role in delivering and refining high-quality, individualised education
• Support a team of educators, fostering a culture of professional growth and collaboration
• Collaborate with the Centre Manager to ensure operational excellence, coordinate schedules, and maintain high levels of parent engagement
• Work closely with other professionals such as speech therapists, occupational therapists, and psychologists to create and regularly update holistic educational plans for each student
• Regularly assess student progress, leveraging technology to streamline reporting and adapt strategies
• Actively contribute to a culture of open communication and continuous improvement using our in-house software tools and platforms

Requirements

• Bachelor’s or Master’s degree in Special Education, Psychology, or a related field.
• At least 1 to 3 years of hands-on experience in a special education setting, preferably with a leadership background.
• Familiarity with the AEPS (Assessment, Evaluation, and Programming System) for children.
• Additional certification or accreditation in teaching, with a willingness to pursue further specialisation in early intervention is a plus
• Strong proficiency in technology use in education, with the ability to adapt to new platforms
• Excellent communication and collaborative skills, with a passion for driving change in educational practices

Core competencies (Job scorecard snapshot)

• Curriculum Alignment: Expertise in aligning lesson plans with a prescribed curriculum framework
• Individualised Instruction: Adept at creating and executing tailored educational plans
• Educational Operations: Competent in collaborating with management for smooth daily operations
• Collaborative Leadership: Demonstrated ability to lead within an agile, team-focused environment
• Continuous Innovation: Committed to exploring and implementing progressive educational strategies
• Community Building: Proven ability to engage parents and build a vibrant learning community
• Tech Integration: Skilled in employing technology to enhance learning and operation

Why altSchool?

At altSchool, you'll be part of an agile team that's rethinking early intervention. We're not just filling positions; we're looking for innovators who will help us push the boundaries of what's possible in special education in Singapore. Here’s why you should join us:

• Be part of a collaborative culture where your voice matters and your contributions shape the future of our early intervention approach
• We are obsessed with efficiency and excellence - we don't like wasting time or resources
• You will use our comprehensive school management platform that streamlines teaching and enriches learning experiences. It also supports our daily operations and parent engagement all in one place
• You'll be a part of performance management systems and processes that drive our effectiveness, track goals, and support our ethos of open, transparent communication
• You'll have the opportunity to grow with a startup that’s poised to make a meaningful impact

If you're ready to be part of a team that values innovation, efficiency, and transformative educational experiences, we want to hear from you. Apply now and join the movement to redefine early intervention education.

ACS (International) Singapore is part of the prestigious ACS family of schools whose proud legacy reaches back to 1886. Opening our doors in 2005, ACS (International) is a secondary school (12 – 18 years old) that serves both Singaporean and international students, with a diverse mix of 30 nationalities. Academic outcomes are a critical area of performance for the school, in conjunction with strong holistic development of students. The school offers the IGCSE programme with approximately 180 students graduating each year with over 50% of all grades being A or A*. The school offers the IB Diploma programme with approximately 180 students graduating with an average IB score of 36, including perfect scores of 45. Graduates attend universities across the globe, including Oxbridge and Ivy league universities.

ACS (International) is an Accredited Member of the Council for International Schools.

ACS (International) is looking for a Music who is incredibly organized and have a keen eye for details. We believe that being able to multitask and highly motivated is paramount to the role. Therefore, we are looking to appoint an individual who is a team player, enthusiastic and flexible.

The start date is preferably 1 April 2024, or by arrangement.

We are looking for someone who:

· is a qualified individual with Diploma or Degree in Music;

· at least 3 to 5 years of relevant experience (preferably in school environment);

· has excellent verbal communications and listening skills to interact with various stake holders;

· can work well in a team and individually;

· can prioritize responsibilities in a fast-paced work environment;

· is willing to be flexible and undertake further training / development opportunities;

· respects that the school is founded on and adheres to Christian (Methodist) values;

Major Job Duties:

· Providing administrative and technical support to the Music Department and Music Studios;

· Providing support to the Music related Co-Curricular Activities;

· Providing Audio Visual (AV) supports whole school events and the Arts Faculty.

Benefits:

- a professionally stimulating environment, working alongside motivated colleagues from around the world;

- continuing professional development;

- competitive salary package.

- Applications to [email protected] must be accompanied by a covering letter, a C.V., a completed application form and names (including contact details and email addresses) of two referees (with at least one of them is/was your reporting officer).

- Full details including an application form are available on our school website: www.acsinternational.edu.sg

- Shortlisted candidates will be contacted by email for further details and to schedule an interview.

ACS (International) is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safe recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed. Appointment is subject to a background check and/or criminal/police or equivalent background checks for all other countries inhabited (irrespective of whether you worked in those countries).

• At least 4-8 years’ relevant work experience in office administration and provision of secretariat support
• People-oriented with strong interpersonal, verbal and written communication skills
• Self-driven, independent and a team player with good event organization skills
• Proficient in Microsoft and Adobe applications. Proficiency in other digital platforms such Power BI and Padlet would be an advantage
• Knowledge/experience in student management systems/processes would be an advantage

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 27 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.