Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

• Manage a portfolio of internal audit clients in the financial services sector
• Assess the internal controls of these clients and make recommendations in line with the applicable MAS regulatory requirements and industry best practices
• Ensure complete, accurate and timely audit findings and report is being reported to the client
• Follow up on prior audit findings raised to ensure that it has been rectified
• Manage resources and audit assignments
• Participate in relevant company or industry initiatives and thought leadership
• Other ad-hoc duties as the need arise

Qualifications

• Bachelor’s Degree in Business, Accounting, Law and any other relevant degrees
• Experience in internal audit with financial institutions (e.g. regulated fund managers, Big 4 audit firms, MAS) will be an added advantage
• Proficient in English; proficiency in Mandarin is an added advantage to be able to communicate with mandarin speaking client.
• Meticulous and detailed-oriented
• Excellent communication and interpersonal skills
• Organised and self-disciplined;
• A team player with strong oral, written, and interpersonal communication skill

Are you ready to become a leader in the fitness industry?

At RD Fitness, we're on the lookout for individuals who are passionate about fitness and have the drive to excel.

While prior experience is a bonus, we're open to newcomers who are eager to learn and put in the effort. We value attitude and work ethic above all else!

Our company sets high standards for excellence, but we also provide our trainers with the necessary support and education to thrive. We take care of marketing and sales, allowing our trainers to focus on what they do best: providing top-notch service to our clients.

Responsibilities

• Evaluate client’s fitness level and skill set to plan sustainable goals
• Customise an effective exercise/nutrition plan tailored to client’s need
• Monitor clients progress in training, always ensuring proper form and safety
• Responsible for the end to end client life cycle & retains clients
• Attend scheduled team meetings, joint-workouts, mentorships, and team building activities

To be considered for joining our team, we seek individuals who can relate to the following:

• Commit to hard work – there are no shortcuts to success.
• Embrace constructive feedback as an opportunity to grow.
• Maintain ambition while recognising continuous improvement.
• Hold yourself accountable to your goals and clients.
• Demonstrate a relentless pursuit of excellence.

As part of our team, you'll have the opportunity to collaborate with the top trainers in the fitness industry, be part of a supportive culture that values results, access a comprehensive education program, and benefit from a dedicated mentor.

Please note that we only offer Full-Time Positions. Flexibility in working early mornings and late evenings is required.

Apply today and become a part of RD FITNESS!

Requirements:

• All applicants must possess at least a PT Certification and a valid CPR & First Aid certificate.
• Candidates with a Diploma/Degree in Sports Science or related fields and/or a Personal Training experience with a minimum of 2 years of experience will have an added advantage
• Strength and Conditioning, Rehabilitation, Special population and Nutrition background are a plus
• Entry-level candidates are welcomed to join as a Junior PT

We are committed to equal opportunity employment and welcome diversity within our team.

Please be aware that due to the high volume of applications, we may not provide feedback to candidates who do not progress to Stage 2 of our interview process.

IF YOU'RE READY TO TURN THIS INTO A CAREER, we want to hear from you. Please drop us an email with your CV and cover letter to [email protected]. We look forward to meet you soon!

Job Description

Objectives:

The Sales Coordinator will be part of a business that is a market leader in the bearings industry. Reporting to the International Sales Department, you will be responsible for e-invoicing and all other activities to support sales generation within the respective Sales Business Unit.

Duties & Responsibilities:

• Support the sales function by managing a portfolio of existing and potential customers, processing and completing orders and delivery arrangements; and/or service recovery matters when necessary.
• Monitor and organize inventory while effectively tracking new services and products for sale.
• Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone.
• Establish active communication and engagement with sales representatives to ensure that orders are processed promptly.
• Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports.
• Monitor, and upload tax invoices/credit/delivery notes and track the completeness of the tax invoices via the ERP system to the respective customers’ e-invoicing portals.
• Perform customer verification and set up new accounts.
• Administrative tasks on an ad hoc basis.

The Successful Applicant:

• Diploma in Business or equivalent
• Minimum of 2 year’s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• Proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude
• Customer-oriented and able to multi-task
• A team player who's able to work independently and with minimum supervision

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Job Description:

Seeking an experienced Senior Data Security Architect with expertise in enterprise data security and protection, secrets management, and encryption to join our Global IT Security Organization. The ideal candidate will be responsible for designing, implementing and maintaining a comprehensive security architecture framework to protect sensitive data and secrets across the organization.

Key objectives critical to success:
An individual with extensive experience in data security at an enterprise level. The role will require in-depth understanding of cyber security data principles, technologies and best practices. This is a technical leadership position that requires previous experience with the different cyber security solutions/products and technology. The successful candidate will be responsible for driving data security architecture practices and patterns across Nomura to ensure that projects, software and services meet defined security standards.
The team’s focus is to utilise industry frameworks to embed a security reference architecture for
the design, implementation and enhancement of our security controls and roadmaps for our security technologies. Successful candidate will be expected to demonstrate relevant experience working in a dynamic environment dealing with complex data security challenges, and communicating to all levels of the business, domestic and international entities, provide subject matter expertise and serve as trusted advisor to the broader technology functions and business lines.

Responsibilities:

• Develop and maintain a deep understanding of the organization's data security, protection and secrets management and encryption needs.
• Design and implement a comprehensive security architecture framework and reference architectures for data protection, secrets management and cryptography.
• Continuously develop and mature the program and roadmaps in line with industry best practice and the evolving threat landscape.
• Develop and maintain security policies and standards for data protection, secrets management and cryptography.
• Provide guidance and technical leadership to project teams to ensure data security requirements are properly integrated into software development and infrastructure projects.
• Partner and collaborate with cross-functional teams including the Global Data Management Group to identify and address data security risks across the organization.
• Define key management solutions and patterns to protect sensitive data and secrets.
• Stay up-to-date with industry best practices and emerging trends in data protection, secrets management and cryptography, and incorporate them into the security architecture framework.
• Experience coaching, mentoring and leading less experienced colleagues.

Skills, experience, qualifications and knowledge required:

• Established Data Security Architect with at least 10 years within the broader IT Security disciplines and technologies.
• At least 3-5 years of experience in data security architecture, with a focus on data protection, secrets management, and encryption.
• Experience with cloud security, especially related to data protection and secrets management.
• Experience with developing requirements and models for the future-state, current state and gaps in data
• Data security architecture experience in applying enterprise architecture principles and methods in supporting IT programs and Projects
• Demonstrable understanding of security solutions and designs from a people, process and technology
• Strong knowledge of encryption standards and technologies, such as AES, RSA, and PKI.
• Familiarity with secrets management tools and technologies, such as HashiCorp Vault , Conjur, or AWS Secrets Manager.
• Experience with compliance standards and regulations
• Knowledge of established information security frameworks and standards (i.e. NIST, ISO2700, CSA, SCF) and their application into diverse environments.
• Cyber Security related qualification (s) such as CISSP, CISM, CISA, CRISC
• Strong relationship, communication and stakeholder management skills. Ability to deal effectively with key stakeholders, internal and external to the Technology Division
• Ability to act pro-actively to ensure and effectively collaborate with regional and global counterparts
• Excellent interpersonal skills with the ability to build and influence; and self-motivated
• Committed to continuous improvement for team and self.
• Ability to run with a number of tasks concurrently and manage expectations appropriately

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

SFID: 4796

• Overall, responsible for project direction to ensure the safe, successful, cost efficient and timely delivery of a variable number of projects at any time, enabling and providing as necessary, effective risk management and problem resolution.
• Create and implement health & safety standards for all assigned projects to reduce safety risk.
• Manage risk, client and professional expectations through early identification of issues from project reporting, project meetings and other inputs.

Requirements:

• Degree and above
• At least 5 years of structural experience and handled multiple projects.
• Strong knowledge in all forms of contract and delivery of bid proposals and tender submissions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

My client is a risk and assurance company, supporting the maritime sector. This role will support RFx activities and negotiations, and supporting Global Category Managers with tactical procurement activities.

Job Description:

• Support RFx activities and negotiations
• Identify, develop, execute and monitor strategic sourcing
• Assist in improvement of Procurement governance, documentation, and P2P processes/system
• Track and support contract renewals, vendor performance management, and supplier audits
• Support Global Category Managers in tactical procurement activities
• Analyse spend data
• Track and report savings
• Assist in market benchmarking exercises and research
• Active support and collaboration with local and regional stakeholders for project implementations
• Provide new ideas and innovative solutions to the team

Requirements:

• Bachelor Degree
• Prior working experience in Procurement, Logistics or Supply Chain roles

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills

☑ Good Career Growth and Personal Development

☑ Professional Coaching and training

☑ Convenient location (Walking distance from CBD MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Warehouse Coordinator

Basic Salary Range: $1800 - $2000 + Allowances
Working hour: 5 day work week; 8 am to 5.45 pm
Location: Benoi

Responsibilities:
- Facilitate the shipping of products from one destination to another
- Arrange transportation, deliveries to meet operation demand without delay
- Update inventory timely
- Manages activities throughout the order fulfilment and inventory cycle check to ensure established deadlines are met.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Description:

HR Operations and Administration

• Digitization of physical pfiles and upload to HRIS (Fusion) and sharepoint; Ensuring all filings are up to date.
• Provide administrative support to daily HR operations

Secretarial Support

• Manages professional calendar scheduling, including agendas, mail, email, calls, travel arrangements and other related tasks such as management of content and flow of information to senior executives;
• Manages, coordinates, and arrange travel and travel-related activities, including hotel booking, transportation, and meal coordination;
• Assists to prepare expense reimbursements for submission through the T&E system and be available to support other function leaders when the needs arise;
• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business;
• Assist with general office admin/facility tasks in the absence of the senior administrative executive (hotel & flight bookings, local logistics for guests flying into Intertek Singapore).

Requirements:

• Diploma/Higher NITEC in business studies, proficient in MS Word, Excel, PowerPoint and Outlook;
• Minimum 2 years of administrative/secretarial experience;
• Positive energy, high ownership of work deliverables and dedication and commitment in driving results;
• Discipline and trustworthiness when handling confidential information;
• Strong interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization;
• Detail-oriented, resourceful, organized, analytical and able to handle multiple tasks effectively;
• Driven and a self-starter who enjoys learning and working in a fast-paced environment;
• Displays strong flexibility and adaptability to changes;
• Ability to work independently as well as in a team;

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Accountant

Royal Ocean Marine, a leading headhunting/recruitment agency, is currently seeking a skilled and detail-oriented Accountant to join our client's team. As an Accountant, you will be responsible for managing financial records, preparing financial statements, and ensuring compliance with accounting principles and regulatory requirements. The ideal candidate will have a strong background in accounting, excellent analytical skills, and the ability to work efficiently in a fast-paced environment.

Responsibilities:

• Prepare and examine financial statements, including balance sheets, income statements, and cash flow statements
• Record and maintain accurate financial transaction records
• Manage accounts payable and accounts receivable functions
• Perform bank reconciliations and general ledger reconciliations
• Assist in the preparation of budgets and forecasts
• Conduct financial analysis and provide insights and recommendations to management
• Ensure compliance with accounting principles and regulatory requirements

• Bachelor's degree in Accounting or Finance
• CPA or ACCA qualification preferred
• Minimum of 3 years of relevant accounting experience
• Proficient in financial software and Microsoft Excel
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team
• Candidates who no much experience will be try for other position.

Singapore citizens and residents will be given priority in the selection process. Only shortlisted candidates will be contacted within 2 weeks. If you have not received any communication from our recruitment team, please consider your application unsuccessful.

Chan Chee Meng

EA 07C3069

R1110620

• Maintain appropriate filing systems for all documents, records, and reports.
• Ensure accurate data entry of pricing/description into the system.
• PO processing & Issuance, Purchase Requisition, Review Open POs, back-end documentation.
• Sourcing and negotiation for common G/L, MRO items/Tools.
• Work closely with operations and warehouse team in logistics coordination.
• Handle order fulfilment and maintaining suitable inventory levels.
• Updating of Incoming Permit on Logistics.
• Track and record orders - freight + supply chain to ensure timely supplies fulfillment.
• Warehouse & Inventory:
• Working closely with warehouse team to ensure good flow of inventory + storage space
• Participate Monthly Stock Take
• Any other adhoc duties as assign by HOD/ supervisor

• Diploma or above in procurement/ logistics and min 1-2 years relevant/ hands-on experience in procurement/ logistics
• Proficient in MS Office, in particularly MS Excel
• Good interpersonal and communication skills
• Team player and also able to work independently
• Must be meticulous and possess sense of urgency
• Must be able to work under pressure

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

Responsibilities

• To be a senior member of the sales team driving sales to the clients of the firm
• The product perimeter is primarily surrounding Spot, Options and Structured Products but expertise should extend to cash rates and derivatives
• Drive expansion of client footprint, comprehensive user-mapping, price tiering and client profitability analytics
• Lead client meetings and presentations to articulate the merits of investment in the asset class, and how specific solutions may be appropriate for a client's portfolio
• Gather feedback and insights from markets and clients to help the development of new products, understand the needs of each client segment, what competitors do in terms of products
• Ensure clients receive excellent sales and after sales experience
• Mentor junior team members by sharing product expertise as well as work ethic

• Only candidates with a minimum 6-9 years relevant financial markets experience in sales and trading, or wealth management products will be considered
• Proven capabilities in building strong relationships with clients, and has existing relationships
• Strong technical knowledge on derivative products
• Proven track record in sales and people management
• Strong communicator and strategic thinker with presentation and organization skills
• Achiever who can translate strategy into plans and plans into actions

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

Teaching with Boutique Education:

We are only able to consider candidates who are Singaporeans / PR at this time. **

Candidates should be well versed in sciences (Physics / Chemistry / Biology) up till A levels / IB level.

Boutique Education is a preferred education provider for families of children of all ages in international schools in Singapore. Our mission - instilling a love for learning.

https://www.youtube.com/watch?v=vtT6dTTIFkg&featur...

We specialise in:

• Personalised 1 to 1 tuition
• Homeschooling
• Small group classes
• Special education
• Holiday camps

Roles and Responsibilities:

• Design and implement tailor-made programmes for students.
• Ensure that students’ objectives are achieved.
• Deliver tuition in a fun and creative manner.
• Cater to students’ specific educational needs.
• Complete required monthly reporting.
• Live and breathe the Boutique Education way in all your teaching.
  
  
  Is this You?:
  • Dedicated
  • Engaging
  • Personable
  • Warm
  • Professional
  • Energetic
  • Adaptable
  • Flexible
    
    Skills and other requirements:
    • Native English speaker
    • 1 to 2 years’ experience in teaching or tutoring
    • Undergraduate or post-graduate degree from a reputable university
    • Comfortable communicating with students, parents, team members and management alike
    • Willing to teach at students’ homes and travel via taxis between classes
    • Keen to embrace our company culture and ethos to education and to participate in activities such as holiday camps as and when they come up
    • Slightly tech savvy would be a plus to work with our apps and other systems

What’s in it for you?

• Attractive remuneration package (From 35/hr)
• Personal training and development opportunities
• Friendly working environment
• Opportunity to shape the future of Boutique Education together with management

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Upgrades to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Upgrading our current clients based on their subscription who may need to increase their accounting plan or corporate secretary plan.
• Negotiating with customers to ensure a fair price is applied to the 2 parties
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected.
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager.
• Outreach to our current clients via cold calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Identify product development opportunities through customer feedback and experiences
• Ensure a high level of satisfaction of the client

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience upselling/upgrading services to current customers
• Zendesk and Tableau experience preferred
• Always looking for ways and opportunities to improve the client experience
• Previous experience in a startup/tech company is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities