Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian& north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Responsibilities:

• Assist site manager/project manager in supervising daily activities on the construction site, ensuring that work is carried out efficiently and according to project plans and schedules.
• Monitor and track the progress of civil and structural work to ensure adherence to project timeline.
• Ensure compliance with safety regulations and enforce safety protocols.
• Ensure that civil and structural construction activities comply with environmental regulations and permits.
• Supervise and coordinate the activities of construction workers, subcontractors, and vendors involved in the installation process.
• Oversee daily site operations to ensure work is completed efficiently and on schedule.
• Assist in development and implementing of civil and structural construction plans, schedules and budgets.

Requirements:

• Good interpersonal and communication skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Able to work well under pressure in a fast-paced environment.
• Fresh graduates are welcome to apply
• 6 days’ work week

< Applicants deemed qualified must hold a certification in fields including Diploma in Special Education (DISE), Diploma in Education (DipEd), Bachelor of Arts/Science (Academic Discipline & Education), or Postgraduate Diploma in Education (PGDE) accredited by NIE/NTU to be eligible for consideration for this role>

Job Purpose:

Responsible for planning, developing, delivering and evaluating appropriate individualized educational services, learning programmes and instructions for special needs students in both self-contained and integrated settings in consultation with other school personnel.

Job Responsibilities:

• Implement and monitor effective teaching & learning pedagogies, intervention strategies for students with Special Education Needs (SEN)
• Design and implement valid and reliable modes of assessment to evaluate students’ progress and development.
• Identify and design support structures to students with SEN
• Work with school leaders and management team to plan and implement school-wide educational and recreational programmes
• Collaborate and consult with allied professionals, parents/caregivers and external agencies to ensure quality support and well-being of students
• Responsible for designing, assessing and reviewing student-centric lessons with engaging approaches to accommodate individual learning styles
• Advocate to Heads of Department appropriate instructional learning resources to value add to students’ learning
• Review and reinforce learning activities using lesson plans and teaching strategies to help students to master concepts and skills
• Implement the use of information technology in lesson preparation and teaching to engage learners
• Research and keep abreast of up-to-date subject knowledge and design teaching resources in professional learning teams
• Supervise students and manage pupil behaviours in the classroom and on school premises to inculcate school values and enforce discipline
• Document concerns of students to facilitate problem solving with parents and professional support staff
• Conduct Parent-Teacher Conferencing to discuss students’ strengths, weaknesses and identify areas of focus to support IEP goals and transition
• Provide information to parents for home-school communications to support students’ progress
• Make home visits for students with high support needs and craft intervention strategies to meet student social and emotional needs
• Establish work plan priorities to meet school strategic thrusts
• Actively involved in staff meetings, co-curricular activities, educational conferences, and school programs.
• Participate in parents' evenings and school-wide training events to promote home-school partnership.
• Participate in organizing school events, including sporting events, learning journey and other excursions like camping trips and educational tours

Job Requirements:

• NIE/ NTU qualifications of Diploma in Special Education (DISE), Diploma in Education (DipEd), Bachelor of Arts/ Science (Academic Disciple & Education) or Postgraduate Diploma in Education (PGDE) (either one)
• Diploma/ Degree from recognised Institutions with GCE ‘O’ level credits in English and Mathematics
• Prior experience with Students with Mid Intellectual Disabilities (MID) is preferred
• Specific subject knowledge, knowledge in special needs education and behaviour modification, Microsoft office (Excel, Powerpoint, Word)
• Interpersonal skills, classroom management skills, takes Initiative, effective communication Strong in verbal and written English
• Prior experience handling Numeracy/ Literacy, WPLN, Science, HSR, SEL/ CCE and Vocational Guidance is an added advantage.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Description

• Handle loan administration & operation functions of syndicated loans that the bank is mandated as agents with dual role functions as maker and checker. The day-to-day functions include but not limited to drawdowns, rollovers, payments, maintenance of records etc.
• Liaise with borrowers, participants, agents, and internal stakeholders on loan administration & operation matters.
• Monitor & Disseminate information undertakings and covenants.
• Address queries on loan operation matters from borrower and Lenders.
• Manage & prepare audit confirmation queries.
• Ensuring efficient execution of day-to-day functions in accordance with the legal documents and bank’s policy.
• Oversees & ensure service level and quality standards are maintained.
• Provide subject matter expertise towards projects initiatives and guide the junior members.
• Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:
• Perform any other duties assigned from time to time.

Requirements

• Degree in Business Administration, Banking and Finance with at least 8 to 10 years’ experience in syndicated loan agency and /or loan administration in banks with ability to read loan agreements.
• Strong and thorough understanding of loan cycle and the function as the facility agent would be preferred.
• Good knowledge on construction of Swift messages and use of Debt Domain will be an advantage.
• Meticulous, confident, ability to multiple tasks and resilience.
• Possess strong analytical and problem-solving skills, attention to detail. Ability to devise strategies, deliver value added support, identify problems & propose solutions.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Applications – Word, Excel, Power Point

Responsibilities:

* Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

* Generate workflows automatically with a genAI assistant and get guidance when you are stuck

* Eliminate repetitive and manual data manipulation with automated workflows

* Access and blend data from any source, whether from your desktop or from any major database or data warehouse

* Explore your data with interactive data views, choosing from dozens of charts

* Collaborate on visual workflows, either privately with colleagues or with your wider organization

* Save and reuse repeatable data processes, analytical models, or scripts across disciplines

* Collaborate effortlessly between multiple users with version control

* Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

* Automate the delivery of insights to any number of stakeholders across the organization.

* Scale to empower any number of users, running any number of workflows in a single environment

* Empower self-sufficiency with data apps provided to any number of end users

* Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

• Proven experience with Knime or good Knowledge

• Proficient in Knime modules.

• Degree in business /Statistics.

• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Job Description

• Manage daily administrative operations related to sales inquiries and services (via phone, email, or in-person).
• Organize and conduct in-person tours for prospective members or respond to membership inquiries.
• Collaborate with the Finance Department to ensure accurate reconciliation of membership and financial reports.
• Process membership applications, including supporting documents and payments, ensuring high accuracy for submission to Finance and Management.
• Foster and build relationships within the Club, identifying new sales opportunities among existing and potential members.
• Work closely with the team to drive sales growth, increase membership revenue, and enhance the overall quality of membership services and engagement.
• Assist with operational and monthly sales reports, as well as update forms, Standard Operating Procedures (S.O.P.), and policies related to membership when necessary.
• Participate in rotating membership inquiry duties during weekdays, and once per weekend or as assigned.
• Oversee all aspects of event planning, including financing and administrative duties, ensuring deadlines are met and budgets are adhered to for membership events and trips.
• Establish and maintain relationships with internal departments, external vendors, and suppliers.
• Perform other duties as assigned by management.

Job Requirements

• Detail-oriented, responsible, and proactive with a strong focus on efficiency.
• Maintain a high level of confidentiality and possess excellent interpersonal and communication skills for dealing with both employees and members.
• Strong time management skills, with the ability to prioritize and manage urgent tasks.
• Able to perform well under pressure and effectively handle multiple tasks in a fast-paced environment.
• Demonstrate a positive learning attitude and work effectively as a team player under tight deadlines.
• Willing to work a five-day workweek with rotating weekend duties, including events and public holiday.
• Proficient in MS Office (Word, Excel, Outlook), Google Forms, EMS, and related software.
• Position and incentives will be based on job skills, work performance, and experience, with incentives tied to meeting the team’s monthly KPIs.

Job Summary

We are seeking an experienced SAP Ariba Support Specialist to test, train and support the end-users based on the company's procurement process.

This role is crucial in ensuring a smooth adoption and optimal usage of the SAP Ariba platform, helping users effectively navigate and utilize the software.

Mandatory Skill-set

• Proven experience with SAP ARIBA, including a strong understanding of procurement processes.
• Candidate has implemented and deployed at least 2 global/regional SAP ARIBA projects.
• Experience in delivering user training, providing ongoing support, and facilitating User Acceptance Testing (UAT) to ensure smooth transitions and user adoption.
• Excellent communication and interpersonal skills, with the ability to convey complex concepts clearly.
• Problem-solving skills and a proactive approach to resolving user issues, ensuring seamless system performance and end-user satisfaction.
• Ability to work effectively both independently and as part of a collaborative team, thriving in a fast-paced, dynamic environment.

Desired Skill-set

• Familiarity with other procurement tools and systems.
• Experience in change management and user adoption strategies.
• Certification in SAP Ariba or relevant procurement methodologies is a plus.

Responsibilities

• Work closely with project teams to develop and execute User Acceptance Testing (UAT) plans;
• Identify, document, and communicate any issues or necessary enhancements during the testing phases, ensuring timely resolution;
• Assist in refining processes based on user feedback to ensure the effectiveness and efficiency of the SAP Ariba system;
• Create tailored training materials and user guides for different user roles, ensuring content is relevant and accessible;
• Lead in-person or virtual training sessions for end-users, ensuring proper comprehension and practical application of the system;
• Offer ongoing support during training sessions, answering questions, addressing concerns, and clarifying doubts to ensure user confidence;
• Provide day-to-day support for users post-implementation, troubleshooting any issues that arise and ensuring system stability;
• Track user adoption and offer additional coaching or training where necessary to improve system usage and user proficiency;
• Gather and analyze user feedback to identify opportunities for continuous improvement of Ariba processes and tools;
• Collaborate closely with IT, procurement, and finance teams to ensure alignment on system usage and best practices across departments;
• Act as a liaison between users and the project team, facilitating communication to address concerns, updates, and any necessary changes promptly;

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Responsibilities:

• Manage the complete software development process from conception to deployment.
• Develop and maintain both front-end and back-end components of web applications.
• Create user interactions on various platforms and optimize code for mobile.
• Develop and manage databases and services for functionality.
• Oversee automated testing and provide feedback during the development process.
• Troubleshoot, debug, and upgrade software.

Requirements:

• Proven experience as a Full-Stack Developer or similar role.
• Proficiency in front-end languages and libraries (e.g., HTML, CSS, JavaScript).
• Knowledge of multiple back-end languages (e.g., Java, Python) and JavaScript frameworks (e.g., Angular, React).
• Familiarity with databases (e.g., MySQL, MongoDB) and web servers (e.g., Apache).
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Degree in Computer Science or a related field

Responsibilities:

• Assist in warehouse operations (loading, unloading, receiving, picking, packing).
• Handle goods with care.
• Ensure good housekeeping and safe practices in the workplace.
• Conduct periodical stock count.

Requirements:

• Hands-on experience in warehousing operations.
• Hardworking and independent.
• Those with forklift license will be of advantage.

Others:

• Work location at 3 Changi South Street 3, Singapore 486351 (Transport provided from Expo MRT)

Job Descriptions

• Work closely with Technical Engineer to translate customers' requirements into detailed drawings for tender submission, projects, etc.
• Ensure drawings meet relevant code and compliance requirements
• Rectify and update latest drawings accordance to changes
• Maintain good document control - ensuring drafting list record is always up to date
• On site measurement if required

​ Job Requirements :-

• Min. 3 years of experiences in Aluminium / Construction / Architectural or relevant industry
• ITE / Diploma in Civil Engineering / Structural / any other relevance qualification
• Proficient in AutoCAD
• Strong sense of accountability and ability to quickly prioritize tasks based on urgency in a fast paced environment
• Excellence analytical, communication, organizing and interpersonal skills
• Independent but also a team player

Job Description:

• Responsible for on-site technical and engineering matters.
• Supervise & coordinate day-to-day site works, including sub-contract works, safety and quality control.
• Site inspection & upkeep site record.
• Liaise with consultants, client etc.
• Other duties assigned by PM.

Requirements & Qualifications:

• Graduate Bachelor in Engineering (Civil) or equivalent.
• 3-5 years work experience in Building Construction.
• Able to work independently.
• Autodesk Revit MEP experience will be an advantage

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift
-Must be able to work extra hours or weekend if needed

We are expanding and immediate position(s) are available!

If you feel that you're the fit for us! Please do

We are expanding and immediate position(s) are available!

If you have experience and the drive to join us, please

You will be required to:

• Perform pre-flight operations and post-flight operations on all training devices and complete the necessary documentation.
• Perform all preventive maintenance works and corrective maintenance works on all training devices as assigned.
• Respond to customers' training needs in a courteous and timely manner to ensure that the required reliability and availability of all training devices are met consistently.
• Adhere to AST’s quality standards.
• Assist in diagnosis on all training devices to isolate mechanical or electrical faults and repair faulty components where possible.
• Assist in the modification and upgrading of simulators training devices and related system components, devices, hardware, and software.
• Assist in running Qualification Test Guides.
• Perform logistical/administrative duties as demanded, including updating of technical documentation or logistical information.
• Perform housekeeping functions to maintain the simulator, training devices and related components.
• Make spare parts requests, shipping and receiving of parts and components.
• Assist and participate in national aviation authorities’ evaluations.
• Perform task to support our team as required.

You would ideally possess:

• Diploma or University bachelor’s degree in an engineering field (Aviation, Electronics, Automation, Mechanical etc).
• 1 to 2 years of relevant experience.
• Ability to work in a dynamic environment on a 12 Hour rotating shift (Day/Night) roster.
• Ability to read technical drawings and schematics of electronics, electrical and mechanical systems.
• Analytical thinking, with a high level of responsibility and ownership.
• Ability to work independently as well as in a team and have a result-oriented mindset.
• Experience in using and repairing PLC, electronics and computer equipment is advantageous.
• Experience in working with simulators or a similar field is advantageous.
• Ability to commence work immediately or within short notice is preferred.
• Entry Level is welcomed.
• Able to work 12 hours shift.

Responsibilities:

• To assist with loading and unloading of goods at office and delivery sites
• Ensure all loading/unloading is done in a timely and orderly fashion with minimal errors
• Checking of delivery orders before deliveries.
• Ensure all documentation is signed and acknowledged by the relevant parties.

Requirements:

• Good memory recall
• Must be able to understand basic English for clearer understanding of product codes
• Be responsible, and possess a willingness to learn.
• Relevant experience is advantageous but not a must.

The Job

• Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.
• Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.
• Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.
• Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.

The Talent

• Degree in relevant field
• Previous experience in KYC/AML / due diligence process in a client facing environment is highly preferable.
• Detail oriented, analytical and inquisitive
• Able to apply technical knowledge and make sound judgements
• Excellent written and verbal communication skills

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: KYC Analyst
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927

Job Responsibilities:

• Candidates should exhibit initiative, self-motivation, the ability to handle stress, and possess strong analytical and communication skills.
• Respond to customer inquiries and prepare quotations for both local and overseas customers.
• Coordinate deliveries with customers and the internal logistics team.
• Follow up with buyers to ensure listings are updated and assigned tasks are completed.
• List new item SKUs in supermarket outlets such as Fairprice, Giant, Prime, Sheng Siong, and pet shops.
• Perform other ad hoc tasks as assigned by the immediate supervisor.

Requirements:

• Diploma or Degree qualification(s).
• Experience in handling listings for supermarkets such as Fairprice, Sheng Siong, Prime, and pet shops is an advantage.
• 5-day work week.
• Proficiency in MS Office, particularly Excel.

**Job Title:** Engineer

**Industry:** Engineering

**Years of Working Experience:** 1-3 years

**Summary:**

We are seeking a motivated Engineer with 1-3 years of experience in the field of engineering. The ideal candidate will be responsible for designing, developing, and maintaining various engineering projects while ensuring high-quality standards and adherence to project timelines.

**Key Responsibilities:**

1. Collaborate with cross-functional teams to design and develop engineering solutions.

2. Conduct research, analyze data, and provide recommendations for project improvements.

3. Create technical documentation and reports to communicate project progress and outcomes.

4. Participate in testing, troubleshooting, and resolving technical issues as they arise.

5. Ensure compliance with industry regulations and standards in all engineering activities.

**Required Skills and Qualifications:**

1. Bachelor's degree in Engineering or related field.

2. 1-3 years of experience in an engineering role.

3. Proficiency in engineering software and tools.

4. Strong problem-solving and analytical skills.

5. Excellent communication and teamwork abilities.

6. Ability to manage multiple projects simultaneously.

7. Knowledge of industry regulations and standards.

If you meet the above requirements and are passionate about engineering, we invite you to apply for this exciting opportunity to contribute to innovative engineering projects and make a meaningful impact in the industry.

Salary: Up $3000+OT

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Communicating with other team members to solve problems.
• Conduct / perform training to employees to improve GMP / international standards certification awareness and compliance.
• Other duties as and when assigned by management.

Requirements

• Diploma in Engineering
• Able to write simple report

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Responsibilities:

• Be a centralised person to handle all invoicing matters
• Be a key person to liaise with relevant parties to chase for their outstanding payment responses and to submit payment certificates on time
• Arrange with site personnels for delivery and collection of goods
• Assist Business Operations Executives in other administrative matters

Requirements:

• Minimum Higher Nitec or Diploma in any field or equivalent
• Operationally driven
• Knowledge on how to use SAP Business One is an added advantage, but not a requirement
• Good coordination and interpersonal skills

Job Description:

We are looking for a highly motivated and skilled Assistant Sous Chef to join our dynamic culinary team. The ideal candidate will support our Sous Chef in managing daily kitchen operations, ensuring the highest standards of food quality, and upholding the unique flavors of our Nyonya cuisine. This is a fantastic opportunity for someone with a strong culinary background and a passion for heritage food.

Key Responsibilities

• Assist the Sous Chef in overseeing food preparation and kitchen operations.
• Ensure that all dishes are prepared to the highest quality and consistency
• Supervise and train kitchen staff, ensuring adherence to hygiene and safety standards
• Collaborate with the culinary team to develop new menu items and refine existing recipes
• Manage inventory, order supplies, and maintain stock levels
• Ensure that the kitchen is clean, organized, and compliant with health regulations
• Take charge in the absence of the Sous Chef and lead the team effectively

Qualities:

• At least 2 years of relevant working experience
• Expertise in cooking Nonya cuisine not necessary but an added advantage
• Possess passion and interest in new recipes and products
• A team player who works efficiently to fulfil the production demands
• Willing to keep learning to broaden knowledge and harness new methods of production

Working Hours:

• 7-9 hours work per day
• 6 days’ work week

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Description

Management of the Marina Bay sailing programme. This will include coordinating

1. the schedule of skippers
2. the sign-ups of participants with DBS
3. the schedule of Singapore Sailing staff overseeing the maintenance and repair of the SM40s
4. with government agencies (e.g., PUB, URA, MPA)

Experience

• Have at least 8-10 years of administrative and managerial experience
• Good networking and communication skills
• Able to sail and enjoy working outdoors
• Able to work during weekends and public holidays
• Have a PPCDL and is First Aid + AED certified

Responsibilities:

• End to end stakeholders management

• Manage customer support after the conclusion of the contract

• Responsible of transparent and traceable billing of contracted services

• Single point of contact for all issues and requests with regard to steering, planning and controlling the services to be provided by T-Systems

• Manage continuous improvement of interaction with regard to Customer-to-Customer processes

• Accountable for projects and major orders or services, i.e. more complex services which are not in the scope of regular operation

• Coordinate external suppliers (subcontractors)

• Establish a coordinated and timely service reporting, conducting service reviews and controlling service levels

• Implement changes in line with the contractual stipulations and in cooperation with the units involved

• Propose measures for continuous improvement of service performance

• Identify opportunities and topics in areas where T-Systems has profound experience and is capable of contributing to the customer’s added value beyond the contractually agreed scope of services

• Coordinate operational and strategic targets with the customer.

• Single point of contact to the customer for all non-contractual and non-commercial items including relevant liquidated damages

• Plan, organize and leads regular progress meeting

• Close cooperation with Operation Manager to provide service operations maintained to contractual service level requirements

• Adherence to accreditations / certifications as required, including but not limited to ISO 20000 and ISO 27001

• Driving continuous improvement within the services provided which are evidenced through customer satisfaction ratings

• Driving innovation in Service Operations to improve quality of service and cost efficiency

• Provide ‘Out of Hours’ management escalation for severe business impacting issues

• Ensure conformance to T-Systems’ and the local/global security policy in close cooperation with Customer Security Manager

General Requirements:

• Planning and control of existing revenue and of service delivery in time / quality / costs

• Contract implementation in commercial systems as well as initial and formal ordering

• Ordering of internal / external deliveries including order processing and project contracting of multidisciplinary project teams (e.g. transition and implementation projects)

• Quality monitoring at the contract level

• Ensuring agreed terms of delivery and services

• Project management of small to medium customer deliverables

• General knowledge of IT Infrastructure, Cloud Concepts and Digital Transformation

Communications / Reports

• Regular communications with customers for delivery and services within the contractual framework. Face to Face, virtual, email and telephone based.

• Contact person for the customer for commercial matters within the contractual framework in coordination with the account teams

• Handling of customer complaints and escalations within the framework of the complaint management process

• Conduct customer service reviews and track derived measures and activities

• Regular communications with Operations and Sales for performance and quality

• Providing the agreed invoicing data

• Tracking invoice payment

• Customer reporting / SLA monitoring according to customer requirements, management reporting (technical and SLA)

• Ensuring high customer satisfaction – including measurement process

Sales Process

• Driving the up-selling and cross-selling sales process within the account

• End-to-end ownership of the sales to delivery process (feasibility, time, quality, budget)

Financials

• Responsibility for revenue, expenditure, gross profit and complete invoicing

• Responsibility for budgeting and forecasting revenue, gross profit of contracts (existing business) in coordination with account team

• Ensuring capacity management to secure the required Service line tasks

• Responsibility for contract management and controlling (internal and external)

Language Proficiency

• Able to speak and write fluently in Japanese and English (for Japanese speaking customers)