Responsibilities and Duties:
Facilities Management
Ā· Oversee and manage hospital facilities management through third party service providers of the hospital;
Ā· Ensure proper maintenance and upkeeping of building, facilities and equipment, along with preventive measures and calibration;
Ā· Conduct regular inspections on building, facilities and equipment to determine the need for repairs or renovation, and to audit vendor performance;
Ā· Coordinate and liaise with internal users and external vendors for the execution of maintenance, repair and building works; and
Ā· Develop building operation policies, procedures, and service standards to comply with regulatory requirement.
Housekeeping, Sterilization, Linen and Portering Services
Ā· Oversee and manage hospital housekeeping, sterilization, linen and pottering services, through third party service providers of the hospital;
Ā· Conduct regular inspections on cleanliness and delivery of services to ensure timely, accurate and quality service;
Ā· Manage patients, staff and stakeholdersā feedback on service delivery; and
Ā· Reporting to Senior Management at the Health Quality Steering Committee (HQSC)
Vendor management
Ā· Develop service requirement and standards for tendering of facilities management and housekeeping services;
Ā· Manage and evaluate the performance for third party service providers in delivering their contracted services;
Ā· Work closely with service providers to implement and monitor strategies to overcome audit findings and service gaps; and
Ā· Review reports and billing documents.
Project Management
Ā· Plan, secure project budget and resources, coordinate and execute projects; and
Ā· Prepare and manage project schedule to ensure project completion within scope and schedule
Job Requirements:
Ā· Degree with minimum 3-5 yearsā experience in project management/ operations support, preferably from healthcare industry
Ā· Proficient in workplace safety and health, and fire safety
Ā· FSM/ SMC/ SIC/ CERT trained
Ā· bizSafe Level 2/ sterilization handling / FM/ HK/ PM trained are preferred
Ā· Good communication and interpersonal skills
Ā· Good analysis and problem-solving skills
Ā· Proficient with Microsoft Office applications
Ā· A team player with initiative and excellent service attitude
Ā· Ability to multi-task and work independently in a fast-paced environment