Key Responsibilities

Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

Verifies operational quality of system equipment. Assists senior engineers as needed.

Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.

Complies with all safety procedures and consistently demonstrates safety as a value.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Has established skills to perform a range of day-to-day activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Leadership

• Has no supervisory responsibilities; manages own workload

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Interpersonal Skills

• Uses communication skills to exchange information

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
• Responds to fab issues by communicating with other engineers and participating in escalation conference calls. Verifies operational quality of system equipment unassisted . Assists senior engineers as needed.
• Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work.
• Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve recurring technical problem. Demonstrates consistent ability to execute escalation plan. Able to resolve Day-Day issues. Exposure to systemic issue resolution. Able to support the preparation and delivery of technical issues to internal and external stakeholders. Knowledge in fundamental theories. Minimum aid needed to read circuit diagrams. Single primary product and platform. Executes projects to reduce costs and increase uptime.
• Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers (Testing). Has the ability to diagnose and resolve technical problems (Corrective maintenance). Uses training and experience to identify some process, software or hardware related system problems (Predictive maintains).
• Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge:

• Has established skills to perform a range of day-to-day activities.

Business Expertise:

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline.
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area.

Leadership:

• Has no supervisory responsibilities; manages own workload.

Problem Solving:

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options.

Impact:

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance.

Interpersonal Skills:

• Uses communication skills to exchange information.

1, In charge of the daily work and ordering for the assigned section.

2, Need to get up early to prepare soup etc.

3, Carry out given recipes and instructions with precision speedy.

4, Ensure strict health and hygiene practices.

5, Cleaning, organize and taking care of kitchen equipment as per

instruction manuals.

6, Monitoring food portion and waste to maintain profit margin.

7, Following safety and precautions in all daily activities (carrying heavy

load, sharp objects, hot objects etc.)

8, Preferably Junior Executive specialized in Food/Beverage/Restaurant

Service or equivalent.

9,Must be able to work night shift and splite shift

10,Must be able to work extra hours or weekend if needed

Job Description

Key Responsibilities

• Design or modify electrical/electronic engineering assemblies, layouts/schematics and/or detailed drawings/specifications of difficult scope
• Problem identification and troubleshooting a variety of complex electrical problems with limited supervision
• Define, coordinate, perform and generate engineering test reports with limited supervision
• Technically lead and/or executes engineering projects, including development of key suppliers
• Implements concepts for variety of complex product issues and electrical solutions of difficult scope
• Generates electrical product specifications and reviews engineering documentation
• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Interfaces with internal and external customers regarding complex electrical issues for specific projects
• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Educational Qualifications

• PhD/ Master/ Bachelor’s degree in Electrical Engineering, Electronics and Communication, Mechanical Engineering or related engineering field

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Hands-on experience in electrical schematic diagram, PCB/ Low voltage circuit design for power and control
• Problem-solving and troubleshooting skills

Interpersonal Skills

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of internal and external stakeholders
• Self-starting individual, proactive and resourceful
• Good communication and interpersonal skills

Work Location

• Science Park II

About the Job

The Logistics Department plays one of the most critical roles in managing part the assets in Cyrus. You will be joining a dynamic team managing and working closely with the Assistant Warehouse Manager to solve Logistics, warehouse operation issues, managing the inventory level and fulfil daily orders. You will also be required to implement new ideas to improve our logistics and warehouse operation processes.

Your key responsibilities cover the following 5 broad areas:

1) Receiving and Inspecting of Goods

• To verify the quantity of goods, inspect for damages and report discrepancies.
• To ensure proper handling and storage of goods.

2) Inventory Management

• To tidy and organise all inventory and maintain accurate records for accurate monitoring
• To conduct regular inventory checks and report discrepancies.

3) Order fulfilment

• To retrieve and pack shipment orders according to delivery schedules, and coordinate with inter-departments for deliveries and pickups.

4) Warehouse Organization

• To ensure inventory are well organised and stored at stipulated locations so as to achieve and maintain warehouse 5S standard.

5) General Support

• To initiate and collaborate on work improvements projects to improve processes and work environment.

Your areas of knowledge and expertise that matter most for this role:

· Secondary school, Higher Nitec, Diploma or 2years working experience in warehousing or environment.

· Basic understanding of Microsoft Office is required.

· Valid Forklift license is an added advantage.

· Knowledge of ERP/WMS system.

· Physical fitness to carry goods up to 25kg.

· Key attention to detail and monitoring of inventory quality.

As Technician, you’ll be assisting the Shift Engineer or Assistant Chief Engineer in managing the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Assisting the Shift Engineer with the design of a preventative maintenance program
• Carrying out minor repairs at guest rooms or public areas
• Responding to requests from departments regarding minor maintenance issues throughout the day
• Liaising directly with departments regarding the completion of work orders and prioritize in order of guest satisfaction
• Completing work orders assigned by the Shift Engineer or Chief Engineer
• Conducting daily inspection and rectification of all public areas
• Ensuring pool chemical level is in accordance with legislative requirements and surrounding areas are maintained to standards established
• Handling duties as an Emergency Respond team member during fire, Bomb-threats and any emergency cases in the hotel

What we need from you

• A minimum Professional Certificate/ NiTEC/ Diploma in Engineering
• At least 1 years of relevant work experience
• Able to work rotating shift hours over weekends and public holidays
• Proactive and have an eye for details
• Self-motivated and hardworking individual
• Team player who works effectively in a team environment

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Responsible for food preparation and cooking to standard operating procedures;
Ensure smooth operations and allocation of duties within the kitchen;
Ensure that all orders are fulfilled in a timely manner and to expected standards;
Attend to kitchen-related duties stock- checking and inventory and ordering;
Practice and ensure good hygiene and housekeeping standards within the kitchen;
Ensure food is stored, prepare and presented in a safe and hygiene manner;
Uphold high standards of food quality to ensure customer satisfaction.

58 RECRUITMENT PTE. LTD

19C9772

67026282

Job Description

Capabilities Development

*Lead the development and implementation of Group and partners OEMs’ (Original Equipment Manufacturers) new repair capabilities and report to the Industrialization Manager.

* Analyze technical data, gather market data, investment requirements to perform feasibility studies and Return on Investment.

* Perform self-assessments, engineering studies, build up justification file.

* Liaise with Quality for smooth airworthiness application for testing & repair capability integration.

*Liaise with the OEMs to clarify the requirements.

*Develop, source new equipment, consumables and chemicals and support investments linked to testing & repair policies.

* Drive the progress of the tasks, pilot projects’ milestones review with various stakeholders, report advancement, track investments and expenses, monitor contractors and suppliers, devise maintenance plans.

* Lead operations trainings and validation tests.

* Establish calibration requirements.

* Follow-up the testing & repair ramp-up with the workshops and support the Entry Into Service for new programs.

* Report to management. Flow down relevant and timely information.

Support & maintain new capabilities

* Coordinate with Product Support Engineer (PSE), and Operations personal to ensure optimal customer support.

* Assist the lead equipment maintenance when required.

* Implement systems or components modifications following notification of change related to CMM, Service Bulletins (SB) or Service Information Letters (SIL).

* Support workshop implementation of new requirements upon fleet upgrade and retrofit campaigns.

* Develop the Integrated Logistic Support at SEDSA levels.

* Help sourcing for material, suppliers, 3rd parties, alternatives.

* Review calibration requirements.

* Take a pro-active approach, initiate creative solutions to maintenance issues and assist the workshops in implementing best practices, Continuous Improvement, LEAN operations, cost

reductions and applying lessons-learned from previous or bench-marked experiences.

* Ensure that communication between all stakeholders, Head Quarter, OEMs, Workshops, Quality, Sales, Continuous Improvement, Supply Chain, Customers, Suppliers, is optimum.

* Ensure SEDSA contract terms & conditions are understood & satisfied. Pro-actively manage contractual issues with 3rd Parties and suppliers.

* Report to management. Flow down relevant and timely information.

Profile & Soft Skills

* Be rigorous and organized, able to handle multi-tasking and priorities.

* At ease to report and present progress through regular reviews with the management.

* Develop excellent relationships across multiple organizations & with all levels of workshops and other Company personnel.

* Safeguard interest of SAFRAN Electronics & Defense Services Asia (SEDSA) and partners OEMs.

Health, Safety & Environment

* Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

* Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

* Actively participate and contribute to 5S initiatives.

Continuous Improvement and Innovation

* Lead by example the Continuous Improvement and Innovation initiatives in the company.

* Implement innovations.

* Pilot Company Lean and Improvement projects. Review progress, deliverables and gains for key innovations.

* Be a driving force in the Participative Innovation, ONE SAFRAN and Green Belts Improvement

* Spearhead the QRQC, SQCDPI, 5S, Root Cause Analysis, ONE SAFRAN methodologies to be best in class.

* Perform any other duties as assigned.

Experience and Qualifications:

a) Degree in Mechanical/Electrical/Aeronautical Engineering

b) At least 3 years of Aviation Engineering experience, Technical Support Aircraft Maintenance and Repair Operations, in OEM or MRO environment

c) Proficient in product support and trouble shooting procedures

d) Hands-on experience on design and wiring of electronics test fixtures.

e) Experience in OEM technical support, or related MRO operations/engineering

f) Must be familiar with technical support environment, processes, and manuals used for aircraft maintenance. Working knowledge of the Aviation Airworthiness requirements like Part 145 is advantageous

g) Effective Project Management and interpersonal skills

h) Experience in calibration requirements and procedures

i) Proficient with Microsoft software applications

j) Working knowledge of the Aviation Airworthiness requirements like Part 145 is advantageous

k) Sound knowledge of quality systems such as ISO9000 and AS9110

l) Excellent attitude, good team player, motivated, driven, committed, reliable. Take ownership of the projects

m) Ability to multi task in a dynamic environment

n) Excellent communications skills. Well versed in written and spoken English

o) Able to think ahead, process data, make decisions and solve problems.

Job Responsibilities:

• Perform general administrative duties.
• Provide secretarial support, including managing of calendars and meeting appointments.
• Process work pass applications and renewals.
• Overseas via applications and booking of air tickets.
• Other ad hoc duties.

Job Requirements:

• At least GCE 'O' Level / Diploma / ITE.
• At least 1 year of relevant working experience.
• Knowledge of Microsoft Office applications (Word, Excel, Powerpoint etc).
• Able to work independently.
• Willingness to work in Loyang area.

Job Description

The successful candidate will join the Maintenance Planning & Cost Control Department in SIA Engineering Division. You will be part of the team that oversees Maintenance Planning.

Key Responsibilities include:

• Plan and implement Boeing / Airbus aircraft maintenance programs and ensuring all mandatory airworthiness tasks meet regulatory and operational requirements.

• Coordinate with SIAEC (BM/LM) to carry out aircraft maintenance program tasks timely and efficiently.

• Update the Line Maintenance Tracking Chart (LMTC) daily for the issuance of work and completion status.

• Ensure that spares are available at time of task issuance.

• Support necessary meetings which require task status updates. E.g. Airworthiness Directive Special Inspection (ADSI) weekly meeting, Hardlife meeting.

• Ensure that accurate information is communicated and there is a formal channel (minute meeting) for escalation if necessary.

• To conduct sample review of the reports and declarations sent by service providers.

• Ensure accuracy of the reports and declarations sent by service providers and processes are followed.

• Ensure that the standards of work packages meet the requirements of Air Operator’s Certificate (AOC) and processes are followed.

• Support necessary projects/tasks. E.g. Aircraft pre-service modification (PSM) packages.

Requirements:

• A diploma in any discipline.

• Must have knowledge and relevant experience of Maintenance Planning administration and procedures.

• Well-versed with aircraft maintenance documents such as MPD, Approved Maintenance Schedule (AMS), Aircraft Maintenance Manual (AMM), Illustrated Part Catalogue (IPC), etc. to understand task card requirement. Knowledge of the different aircraft systems and familiarity with aircraft diagnostic tools such as Aircraft Health Monitoring (AHM) and Airman would be an advantage.

• Must be familiar with SAP & MS Office suite of products

• Good verbal and written communication skills.

• Must be motivated, driven and be a team player and able to work independently.

Area of responsibilities

1) Provide full support in discreet of personal and secretarial to Director.

2) Ensure highest confidential level when dealing with all matters, safekeeping documents and filings.

3) Answer phone calls and emails and take messages.

4) Manage and schedule meetings and appointments (send out calender invites).

5) Provider reminders of important task and deadlines.

6) Take minutes of meeting and follow up action if required.

7) Arrange travel arrangements, including flights, accommodation and itineraries.

8) Prepare proposal based on director's guide.

9) Assist on paperwork and administrative tasks assigned by Director.

10) Coordinate company’s events such as planning activities, meal arrangements, etc.

11) Provide support on all HR matters & activities, when required.

12) Run errands as requested, when required.

13) Provide assistance for personal errands and tasks assigned.

14) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) Minimum requirement of Diploma.

2) Organizational and time management skills.

3) Proficiency in MS Office (Word, Excel, PowerPoint).

4) Ability to multitask and work efficiently.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job Objectives

Design and develop both optoelectronics devices and integrated photonics sub-system platforms. Devices includes but not limited to SOA, gain chips, FP lasers, DFB lasers (CW and DML) and SLEDs. Photonics integrated platforms include but not limited to photonics integrated circuits, Silicon-based integrated platforms, standard/custom packaged modules, as well as optoelectronics sub-systems (i.e. includes both optical and electronics sub-modules) to meet design goals and requirements.

Duties and Responsibilities

• Perform simulation of optoelectronic devices (CrossLight, ALDS, Optiwave), optical ray tracing (Zemax, Optalix), thermal (Solidworks) and electrical (5Spice) properties of optoelectronics devices
• Analysis of optoelectronics device epi growth, participate in wafer fabrication process integration, mask design integration, device functionality and reliability performance characterization and test results.
• With reference to state-of-art competitors, simulated performance and data-mining internal test-results database, you will refine the design, fabrication specifications, and simulation model and parameters to optimize fit between design and measured outcomes.
• Report generation of design and simulation outcome with support of experimental data, where available
• Build up database of optoelectronics device design white papers, and management of all design documentation repository
• Responsible for leading/co-leading programs with several major global players in the development of photonic integration solutions to support the Silicon Photonics platform for datacom and sensing applications.

1. Development will be beyond simplex monolithic integration with regrowth for spot size converters and array devices, towards multiple functionality PICs incorporating active devices of lasers, modulators and detectors with passive devices of waveguides, polarizers, MMI splitters and optical filters.
2. Development of multiple functionality PICs designed to be compatible to Silicon Photonics to form a larger scale integrated System-on-a-Chip component.

• Lead and manage qualification and transfer of product to manufacturing upon development completion.
• All other reasonable duties, as assigned

Qualification Guidelines

Minimum Education

Masters (in semiconductor based light emitting optoelectronics preferred)

Minimum Experience

Minimum 10 years’ working experience with technical background in optoelectronics and wafer fab processes in optical laser component, photonics device system and sub-system

Proven working experience in optoelectronics design and development and program/project management in the photonics manufacturing industry

Job Responsibilities

• Execution of AWBs and Closing of daily Console
• Coordinate with agents, carriers, co-loaders, customers
• Attend to daily job issues (Amendment of Weight, AWB, etc)
• Monitor daily Console timing as to ensure cargo up-lift on time
• Coordinate with Warehouse/Contractors as to ensure smooth flow of cargos transfer from Warehouse to Terminals and arrange collection if needed.
• Drive continuous improvement of Airfreight Export operations
• Shift work required

Job Requirements

• GCE N level and above
• 1 year of working experience in Freight or 2 years of working experience
• Good Interpersonal Skills
• Good time management
• Able to work with MS Office

BENEFITS*:

· Monthly Allowances up to $500

· Joining bonus up to $5,000

· Comprehensive Dental and Medical Benefits

· Discounted Flight Tickets

*subject to T&Cs

Duties & Responsibilities:

• Report to the Duty Manager (Ramp)

• Assist in docking and undocking of Passenger Loading Bridge (PLB)

• Ensure accurate and safe handling at Aircraft Site/ NMEs, PLB and Headset Functionality

• Perform Foreign Object Debris Sweep (FOD) to ensure there is no obstruction to PLB path

• Ensure Headset/PLB function is carried out in accordance to CAG requirement

• Dispatch incoming baggage to the Arrival Baggage Sorting Area, Interline BTs to the Interline Sorting Area and cargo in transit for aircraft to aircraft transfer

• Engage/disengage PLB to aid passenger embarkation and disembarkation

• Perform Marshalling duties in the event PLB malfunctions

• Conduct checks before clearing all non-motorised equipment and unused containers from the parking bay

• Report any accident involving the equipment in the course of duty

• Perform ad-hoc duties as and when required by Ramp Loading Office/Reporting officer

Key Attributes:

• “N” Level or higher / SPM 5 Credits

• Possess Class 3 State driving license

• Observant, independent and exercise sound judgement

• Able to work under pressure to meet reporting timelines

• Willing to pick up and broaden skill sets

• Dynamic, self-driven and an effective team player

• Displays positive attitude towards work

• Manage payroll processing for 500 headcount including new hires, termination, OT Computation, allowances, deductions, salary recovery, leave and benefits administration, employee claims etc.
• Preparation and submission of income tax clearance (IR21) for work pass holder
• Prepare and submission of CPF, IR8A, government paid claim.
• Ensure employee data accuracy and process control improvements
• Preparation of Payroll report and brand billing.
• Submission of Government Survey and attend to auditor on the yearly audit exercise.
• Maintain payroll best practices to improve efficiency and processes.
• Involve in HR initiatives and HR Projects.
• To perform ad-hoc duties as per assigned.

Requirement:

• Minimum 3 years of work experience related to hands-on payroll for at least 200 headcount.
• Minimum Diploma in HRM or equivalent
• Experience with Times Software will be an added advantage.
• Good knowledge of the Employment Act, CPF and Income tax legislation.
• Meticulous with good time management skills
• Numerical inclined with strong sense of commitment.
• Proficient in MS Excel.

Singapore Airlines is seeking an experienced and innovative Food & Beverage (F&B) Director to lead our F&B team within the Customer Experience Division. The successful candidate will be responsible for delivering high-standard of F&B offerings through global curation, thoughtful customization, and trendsetting innovation, with the ultimate goal of delighting our customers.

Key Responsibilities

1. Research, plan, design, and implement initiatives and changes to constantly refresh inflight and lounge product and services.
2. Lead cross-functional teams in planning, competitor research, benchmarking, designing, and trialing new initiatives for product and service enhancements.
3. Plan and implement periodic and seasonal inflight F&B promotions
4. Organize workshops and presentations for culinary partners in Singapore and overseas.
5. Communicate and share the latest global food and hospitality trends to shape innovation in SIA's product offerings.
6. Ensure awareness and adherence to SIA's F&B vision, maintaining consistency and suitability across lounges and aircraft.
7. Manage catering budgets effectively for inflight services, maximizing SIA's interests while balancing customer needs.
8. Lead a team of F&B Executives and Catering Managers in operationalising the above mentioned.

Requirements

1. Background in culinary apprenticeship, culinary degree, or relevant culinary experiences in senior culinary leadership role(s).
2. Minimum 15 years of professional culinary/F&B experience or equivalent in a management position, preferably with more than 8 years in inflight service/catering or high-volume catering environments (Institutional/Stadium/Cruise Line/Banqueting).
3. Extensive knowledge of Asian, Singaporean, Western, and Regional Indian cuisines, trends, products, and service delivery concepts.
4. Good understanding of the airline industry is an advantage.
5. Effective engagement skills with media, public, focus groups, and customers.
6. Strong wine knowledge and understanding of global wine trends and regions.
7. Excellent organizational skills and project management knowledge.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Training will be provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in Airport Cargo Road. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

Head of Key Accounts & Client Success Singapore/South Asia

We are seeking a Head of Key Accounts & Client Success to join our team in Asendia Singapore. Reporting to the Head of Commercial Singapore/South Asia, the incumbent will predominantly be responsible for managing and nurturing key client relationships, ensuring client satisfaction, and driving business growth through strategic account management. This role involves leading a team to deliver exceptional service, optimizing client success strategies, and collaborating with various departments, such as sales, operations, IT and Products, to meet client needs and company objectives. The incumbent plays a vital role in the business transformation as Asendia Singapore aims to expand into new markets in the APAC region.

Your Tasks

• Team manager in charge of key accounts, client onboarding (pre-sales) and client success (post sales).
• Manage the organization’s key clients and ensures that the clients’ requirements in terms of SLA management, operational requirements and general account management needs are met.
• Collaborate with key clients to broaden Asendia's scope of work in terms of new lanes, products, and services to foster mutual growth of all parties.
• Provides solutioning support for new clients through a mix of network knowledge, IT and tech setup knowledge coupled with a clear understanding of the clients’ needs.
• Collaborate with the client's onboarding executive(s) to ensure a complete and comprehensive onboarding process.
• Ensure that requisite customer level SLAs are met and establish regular processes to ensure review, maintenance and improvement of transit times and the overall customer experience.
• Utilize data for effective customer service (tracking of tickets and resolution) in conjunction with net promoter scores to ensure overall customer satisfaction.
• Lead and mentor a team of client success specialists, i.e. customer service team in delivering day-to-day support to customers’ queries.
• Main coordination interface with internal stakeholders and functional teams to resolve the issues raised by customers during the onboarding process.

Your Profile

• Minimum of 7 years of experience in commercial account management or client success roles, preferably in the logistics industry. Knowledge of e-commerce cross border logistics is highly desirable.
• Strong team management skills, preferably with minimum 3 years of experience.
• Experience in managing large and complex key accounts in an e-commerce or logistics industry and proven records of driving business growth.
• Excellent analytical, data analysis and problem-solving skills are required for making strategic decisions.
• Possess a customer-focused mindset along with excellent interpersonal and stakeholder relationship management skills to be able to establish and maintain long-term relationships with clients and cooperate with coworkers across departments.
• Strong execution ability on strategic plans and provides improvement measures to teams and management.
• Strong ability to deliver work that adds value by contributing to the growth of the business.
• Strong communication and interpersonal skills that effectively delivers clear message to address the needs of diverse audiences and managing conflicts of ideas to convince opinion on matters of strategic importance.
• Strong tenacity to translate ambiguity to action and remains optimistic even in challenging circumstances.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “HDKACS_102024ASSG”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

To provide exceptional customer service to both internal / external Customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination.

1. Answer all incoming calls promptly and politely.
2. Handle all air export shipment bookings via different channels of communication.
3. Attend to customers’ enquiries and provide quotes for freight charges via email wherever necessary.
4. Ensure all data (required by audit) are entered into Ecreditors Transportation Management System, timely and accurately.
5. Ensure that all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
6. Provide flight details promptly and give timely feedback to customers on freight status.
7. Obtain rates approval from customer & raise proper payment setup before shipment departs.
8. Monitor shipment uplift and transit(s) to ensure timely arrival /delivery to consignee as well as highlight delay / offloading to shippers and destination offices whenever occurs.
9. Ensure timely creation & updates for specific customers’ SOPs.
10. Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% customer satisfaction all the time.
11. Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
12. Build good business rapport with both external and internal customers.
13. Prepare and submit reports timely whenever required.
14. Take on additional tasks delegated by Department Supervisor/ Manager.

Qualifications
tertiary Education with 1-2 years customer service related experience, with or without relevant industry experience.

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Job Description:

• Perform functional and aesthetic inspection of aircraft cabin interiors.

• Document any defects, perform troubleshooting and carry out rectification.

• Support cabin modification, retrofitting and component repair tasks.

• Any other duties as assigned by the supervisor

Requirements:

• NITEC / Higher NITEC, preferably in an Engineering discipline

• At least minimum 2 years of relevant aircraft cabin maintenance experience

• Able to work flexible hours, including weekends and public holidays (rotating shift hours)

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Job Description

· Assist with recruitment efforts, such as placing job ads, arranging interview and related administrative process

· Work closely with the authorities and ensure compliance of HR policies & procedures in Singapore

· Keeping, maintaining, and updating of personal file / records of employees, increment and renewal of employment contract

· Assist in training and managing of HR software

· Liaising with external parties on ISO, insurance renewal or application related matter

· Preparing and printing of document for the operation

· Partner with HR team members to implement solutions and help scale the business

· Updating databases internally, such as sick and maternity leave

· Involved in MOM applications and duties

· Ad hoc duties as assigned

Job Requirements

· At least 2 years of experience in Human Resource or Administrative role

· Possesses a Diploma in relevant field

· Team Player

· Comfortable to work in a fast-paced environment

· Able to work efficiently with minimum supervision

· Required to go onsite when needed

Can read mechanical drawing, and understand the schematic diagram.

Can use auto cad tool drawing the shop drawing.

Can coordinate with tunnel engineer and site supervisor settle the site works.

Can lead M&E team carry out the related works.

Can schedule the site works and arrange properly.

At least have 2 years experiences.

Willing to travel

Work at construction site.

have good communication and team work.

Immediate Availability

Job Announcement: CLASS 4 Lorry Driver

Job Scope: Islandwide Delivery of Cargo Goods

Location: Changi Airfreight Center, Changi

Position Type: Full-Time

Work Hours: 5.5 days, 8.00am to 5.00pm (with Overtime compensation), Sat 8.00am to 12.00pm

How to Apply: Call +65 62141690

About Us:

We are a reliable provider in local transportation services, committed to delivering excellence and ensuring the utmost customer satisfaction. We are currently seeking a reliable and experienced Lorry Driver to join our dynamic team.

Key Responsibilities:

- Safely operate lorries to transport cargo goods to various destinations islandwide.

- Ensure timely delivery of products while maintaining high standards of service.

- Perform pre-trip and post-trip vehicle inspections to ensure road safety.

- Adhere to all traffic laws and regulations.

- Load and unload cargo as required.

- Maintain accurate records of deliveries, mileage, and fuel usage.

- Communicate effectively with dispatchers and customers to confirm delivery details.

- Handle goods with care to prevent damage during transit.

Requirements:

- Valid commercial driving license (Class C or equivalent).

- Proven experience as a lorry driver with a clean driving record.

- Excellent knowledge of applicable truck driving rules and regulations.

- Strong commitment to safety and professional conduct.

- Good physical condition and ability to lift heavy items.

- Basic mechanical skills for vehicle maintenance and troubleshooting.

- Effective communication and interpersonal skills.

Benefits:

- Competitive salary and overtime pay.