Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products. Promotes and secures orders from existing and potential customers through a relationship-based approach.Provide exceptional customer service and support throughout the sales process

• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth

WHEEL CHAIR PERSON WELCOME

Responsibilities:

1. Manage the day-to-day operations of Privileged Identity Access Management (PIAM), including patching, policy configuration, and onboarding of privileged accounts.
2. Conduct regular evaluations of the PIAM tool, suggest improvements, and optimize it as needed.
3. Collaborate with the InfoSec team to enforce access policies and carry out regular recertification checks in alignment with established processes.
4. Develop and maintain comprehensive documentation for operational procedures and system configurations.
5. Provide technical expertise to promptly respond to and remediate PIAM-related operational issues.
6. Support operational activities as needed and promote the adoption of identity and access management practices aligned with the company’s Zero Trust Architecture Framework and privileged access management policies.

Qualifications/Skills:

1. At least 3 years of experience in Information Security, with a minimum of 1 year focusing on Privileged Access Management (PAM). Hands-on experience with Safeguard is preferred. Candidates with over 3 years of hands-on experience may be considered for an Engineer role.
2. Strong knowledge of Identity and privileged constructs within on-premises environments. Experience with cloud environments is an added advantage.
3. Solid understanding of LDAP, directory services, application servers, databases, operating systems, and network infrastructure.
4. Diploma or Degree in IT or a related computing field.
5. Strong team player with the ability to work effectively with minimal oversight within a team and across domains.
6. Excellent analytical and problem-solving skills.
7. Adaptable to changes and flexible in handling dynamic challenges.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Policy Development and Resource Guides: Support the Senior Deputy Director (Faculty Matters) in developing and updating faculty policies, guidelines, frameworks, and resource materials.
• Teaching Load Management System: Oversee the operations of the Teaching Load Management System in collaboration with OBI and IITS, including supporting system enhancements.
• Faculty Activity and Administration Systems: Play an integral role in developing processes and systems related to faculty activity reports and administrative functions, such as the faculty CV module.
• Leadership Development: Work closely with HR to plan and implement faculty leadership development programs and workshops.
• Faculty Initiatives and Committees: Support task forces, committees, and faculty-focused initiatives across the University.
• Strategic Recruitment: Assist the Provost and search committees in recruiting for strategic faculty appointments.
• Promotions, Tenure, and Appointments Committee (PTAC): Serve as coordinator, managing PTAC membership, meeting materials, minutes, and reports for submission to PTAC and the Academic Affairs Committee (AAC).
• Stakeholder Reporting and Secretariat Duties: Prepare reports and presentations for key stakeholders, including the Executive Committee, AAC, Faculty Senate, and Ministry of Education (MOE), and manage ad hoc projects and secretariat duties as required.
• Line Management: Oversee the work allocation and performance appraisals of the Senior Assistant Manager, Faculty Matters.

• Bachelor's degree and at least 5 years of relevant work experience.
• Prior experience working in a university with faculty matters would be advantageous.
• Good problemsolving skills.
• Proactive and resourceful in initiating conversations with relevant stakeholders to identify and implement solutions.
• Strong analytical skills.
• Competent in sourcing and compiling data, extracting relevant and accurate information, and providing analyses or opinions to facilitate decision making.
• Ability to carry out desktop research on relevant policies and best practices, and help in drafting faculty governance policy papers, frameworks, rules and guidelines.
• Independent worker with strong followup and performs well in crossfunctional teams.
• Excellent interpersonal and relationship management skills.
• Strong oral and written communication.
• Familiar with MS Office applications and able to work with customised systems.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Working Location: Islandwide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Training Administration: Assist in training logistics such as setting up and tearing down of training venues, coordinating refreshments, and tech support.
• Data Management: Collecting, analysing, and presenting data on dashboards. (IT background preferred)
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance. (Digital Ambassador)
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Responsibility

We are looking for a detail-oriented and experienced Warehouse Operations Executive to join our team in managing and optimizing freight transport arrangements within our warehouse operations. As a Warehouse Operations Executive, you will be responsible for coordinating the movement of goods, maintaining accurate inventory records, and ensuring efficient workflows within the warehouse.

Job Description

* Coordinate the inbound and outbound movement of goods, ensuring timely and cost-effective transport arrangements.

* Maintain accurate inventory records, monitor stock levels, and conduct regular audits to prevent discrepancies.

* Oversee the fulfillment of customer orders, ensuring accuracy and timely dispatch of goods.

* Collaborate with freight carriers, logistics partners, and transportation providers to optimize shipping routes and negotiate favorable terms.

* Prepare and maintain shipping documents, customs paperwork, and other necessary documentation for international and domestic shipments.

* Implement quality control measures to ensure that goods are handled and packaged appropriately to prevent damage during transit.

* Streamline warehouse operations to improve overall efficiency and reduce turnaround times.

* Work closely with internal teams, including procurement, sales, and customer service, to coordinate order fulfillment and address any logistical issues.

* Ensure compliance with local and international shipping regulations, customs requirements, and safety standards.

* Address and resolve any issues or delays in the transportation process promptly to minimize disruptions.

* Identify opportunities for cost optimization in freight transport and warehouse operations.

*Able to carry heavy goods, about 20Kg-30Kg.

* Able to work on Weekend, Sunday and Public Holiday, and willing to work overtime.

Working Location JALAN SULTAN

Requirement

*At least 2 Year(s) of working experience and have experience in the related field is required for this position.

*Proficient in MS Office Word, Excel and Power point.

*Candidate must possess at least higher Education/ Diploma in any field.
*Strong leadership skills and management competencies.

*Strategic & critical thinking as well as decision-making and negotiation skills.

*Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independent and pressure environment

*Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

Location: Changi Airfreight Center (Company will apply for pass)

Employment Type: Full-time

Salary: $2,100/month to $2,500/month depending on experience

Start Date: Immediate

Job Description: We are seeking a hardworking and dependable Airport Terminal Cargo Assistant to join our team at Changi Airfreight Center. In this role, you will be responsible for managing import clearance at the airport terminal, ensuring efficient cargo handling and the smooth flow of goods through the facility.

Key Responsibilities:

• Retrieve and tender cargo from/to agents at the airport cargo terminals.
• Receive, unload, and store cargo in the warehouse.
• Ensure proper documentation and tracking of all goods.
• Prepare goods for shipment, ensuring accuracy and timeliness.
• Operate warehouse equipment, including forklifts and pallet jacks.
• Load and unload packages from company vehicles.
• Fork pallets and irregulars for sorting or breakdown.
• Manage contractors assigned to assist loading and unloading processes.

Requirements:

• Forklift license (preferred).
• Previous experience with airport terminal operations and import clearance is an advantage.
• Possess at least Secondary education or equivalent.
• Ability to lift and move heavy items as required.
• Basic proficiency in English, both written and spoken.
• Willingness to work shifts, including night shifts.
• Position is based at Airport Cargo Road.
• Must be willing to work in Changi Airfreight Center and pass required security checks.

Benefits:

• Full-time position with stable working hours.
• On-the-job training provided.
• Opportunities for overtime and career growth.

Interested candidates are encouraged to apply immediately. Please call Tel: 62141690 for more details and to express interest.

Job Description

• Conduct statistical analysis and provide support for research projects
• Manage the organisation’s databases, perform data extraction, and compile statistical data for reporting purposes
• Assist in coordinating research projects for ethics approval and securing research funding as needed

Job Requirements

• Bachelor Degree level from recognised institute
• 1-2 years of relevant experience in statistical tasks related to the data collection, compilation, and interpretation will be advantageous
• Proficient in SPSS and STATA

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Roles & Responsibilities:

• Qualified audit partner, able to sign audit report.
• Strong technical knowledge and competent to handle all auditing areas and Singapore Financial Reporting Standard (SFRS), relevant statutory rules and good understanding in the regulatory compliance and procedure.
• Oversee and manage all stages of the audit process, including planning, risk assessment and execution.
• Provide professional development trainings and manage the team performance.
• Manage a portfolio audit clients and reviewing of files, ensuring accuracy, completeness and clear communication of results.
• Maintain good relationship with clients and develop a long-term partnership.

Requirements:

• Degree in Accountancy or equivalent.
• Singapore CPA member and register as Public Accountant (CPA Singapore, Practising member)
• Minimum 8 years of audit experience.
• Minimum 2 years of experience as audit partner.
• Excellent understanding of accounting, auditing and regulatory requirements.
• Self-motivated and capable of working independently in a fast-paced, dynamic environment.

Interested applicants please send your resume to [email protected]

Short listed candidates will be notified

Hairstylist Responsibilities:

• Consulting with clients on stylistic options for their hair.

• Listening to client needs to determine their preferences.

• Describing different hair care products and their benefits.

• Shampooing, cutting, coloring and highlighting hair.

• Offering manicure, pedicure, waxing and facial services.

• Performing scalp treatments.

• Acting as salespersons to sell clients hair care retail products.

• Building a personal relationship with clients to ensure return visits.

• Adhering to salon safety and cleanliness standards.

• Managing bookings and welcoming clients into the store.

• Keeping updated on hairstyle trends and styling methods.

Requirements:

• Previous experience as a Hair Stylist or colorist.

• A wide pallet of styling and coloring techniques.

• Proficiency with hot irons, curlers and blow-dryers.

• Excellent interpersonal skills.

• Good verbal communication.

• Physical stamina.

• Creative mindset and a good eye for design.

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift or rotating shift, if required.
• Willing to work OT on public holiday and weekend
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

• Researching current fashion trends and determining what consumers will like
• Collaborating with the design team to develop ideas for new products based on research data
• Designing sketches for new products with a design team
• Creating clothing patterns for mass production
• Testing and deciding on fabrics, colors, patterns and textures for each design
• Overseeing the production of designs, including carrying out fittings, determining prices and managing marketing
• Maintaining relationships with vendors, suppliers and models
• Communicating technical design information for customer samples
• Working with team members to design clothes for upcoming seasons
• Selecting fabrics and trims
• Creating tech packs with detailed specifications
• Developing CAD sketches to present to stakeholders
• Overseeing the prototype sample process
• Working with the design team to create mood boards
• Creating cost sheets and product lists

Hello there,

Welcome to Bar Stories, we are looking for someone like you to join our close-knit team.

We are one of the oldest craft cocktail bars in Singapore.

We don't have a menu so as a bartender you have to be quick on your feet. But that's where all the fun is.

What we are looking for:

Leadership

Ensure standards

Passion for hospitality

Dependable

Great team player

What you will be doing:

Ensuring standards

Creating cocktails

Making cocktails (and it does get busy)

Interacting with guests

Taking orders, serving and explaining food.

Setting up the bar

Cleaning and closing the bar

Prep work for ingredients

Ordering

Inventory (Only once a month don't worry.)

Handling and closing bills

5 day work week.

4pm to midnight on weekdays

4pm to 1am on Fridays & Saturdays

Healing Arts is growing!

We're seeking skilled and passionate Manual/Physical Therapists to join our team as we embark on an exciting rebranding journey.

What we offer:

Competitive salary and benefits

Opportunities for growth and development

Positive and supportive work environment

Requirements:

Certified or Non-certified Manual/Physical Therapist

Exercise Physhiologist

Singaporean Citizen/PR

To apply, please send your resume and cover letter to [email protected]

You will be responsible for assessing, treating, and managing patients with physical impairments or injuries.

Responsibilities:

• Patient Assessment: Conduct thorough assessments to evaluate patients' physical condition, range of motion, and pain levels.
• Develop Treatment Plans: Create individualized treatment plans based on patients' needs and goals.
• Manual Therapy: Perform hands-on techniques to relieve pain, improve mobility, and restore function. This may include massage, mobilization, manipulation, and other manual therapies.
• Therapeutic Exercise: Prescribe and instruct patients on therapeutic exercises to strengthen muscles, improve coordination, and increase range of motion.
• Patient Education: Educate patients on their condition, treatment plan, and self-management strategies.
• Documentation: Maintain accurate and detailed records of patient assessments, treatments, and progress.

Our client is an established and well-diversified group of companies, with building construction & civil engineering being one of their core activities. Currently, they are seeking for Accounts Executive to be part of the team.

JOB DIMENSION (SCOPE)

• Handle full set of accounts for monthly closing which includes:-

1. Raise invoices
2. Raise journals
3. Input of invoices and payment of invoices
4. Preparation of suppliers’ payment
5. Cash book maintenance
6. Cash flow projection
7. Monthly Management Reports
8. GST preparation and submission
9. Tax preparation and submission
10. Preparation and sending out the monthly Statement of Accounts to customers

• Quarterly, half yearly and year-end financial closing.
• Preparation of Financial Statements for year-end closing
• Preparation of Audit Schedules
• XBRL preparation and submission of Financial Statements
• Assist in internal and external audit
• Assist in tax and GST queries
• Ensure compliances of accounting standards and regulations
• Other duties as assigned by Departmental Manager.

JOB REQUIREMENTS

• Minimum 3 years of relevant working experience in accounting field
• A good team player, and able to work under fast-paced environment

Duties & Responsibilities:

• Transfer data from hard copy to a digital database.
• Verify outdated data and make any necessary changes to records.
• Input text-based and numerical information from source documents.
• Sort and organize hard copies of paperwork after entering data electronically.
• Review data for deficiencies or errors.
• Provide data entry support across departments on an ad-hoc basis.
• Type in data quickly and efficiently.

Requirements:

• Minimum “N” Levels or equivalent.
• Mature, responsible and able to work with minimal supervision.
• Able to start work immediately or within short notice.

Additional Information:

• Working Location: Alps Ave.
• Working Hours: 5.5 working days, Day and Afternoon shift. Afternoon shift allowance provided.
• Company Transport: Pick-up points - Bedok, Pasir Ris, Tampines, Punggol, Sengkang.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

Responsibilities

1. Expected to lead various sizes of audit engagements which include planning, performing, reviewing of audit work performed by less experienced staff
2. To work closely with team members to execute the audit plan and ensures the timely completion of the audit engagement
3. To assist in-charge in obtaining all necessary audit working papers and documentation including researching and documenting facts and findings
4. To identify and communicate accounting and auditing matters to managers and partners

Requirements

1. Candidcates must possess a recognized degree in accountancy or equivalent professional qualification (ACCA, ISCA or CPA)
2. A minimum of 1 year relevant audit senior experience
3. Strong and analytical skills and has sound knowledge of Singapore Financial Reporting Standards (SFRS)
4. Must be hardworking, responsible, reliable, resourceful and possess leadership qualities
5. Able to work under stress in a fast pace working environment
6. Able to speak and write good English
7. Proficient in MS word and excel

Responsible for the planning, monitoring and scheduling function functions for LTA.

Oversee the preparation and monitoring of construction schedules, methods and resources.

Prepares recovery programmes and presentations summarizing key recovery strategies.

Identify possible time impact issues, I.E. set up and manage Variation Order Deduction System.

Delay Analysis for claim for client or subcon's claim including presentations.

Other duties as may be required by the company.

Familiar with construction process and procedure, work within the budget to maintain the cost

till completion of project.

Ensure all stages of construction are accounted inside the budget.

Familiar with contract terms, conditions and good negotiator on pricing with selected contractors.

Able to manage and foresees circumstances that will affect the budget.

Other duties as may be required by the company.

Prepare to work late, if necessary.

Reuirements

Bachelor Degree or equilvant with min 8 years in

Civil Project Planning/Scheduling experience.

Experience prefer work in LTA Project advantage.

Interested applicant to apply via the portal or email to [email protected]

Responsibilities

• To assist senior in obtaining all necessary audit working papers and documentation including researching and documenting facts and findings
• Verifying financial statement and preparing audit reports for review
• Work effectively as a team member and share responsibility

Requirements

• Bachelor degree in accounting or finance related field
• Excellent interpersonal and communication skills
• Fast and pro-active learner
• Ability to work in a high pressure environment and tight deadlines
• Proficient in MS word and Excel

At Hitec Repair we carry a wide range of repair services in Singapore including iPhone, Android phone, Macbook and Windows Laptop LCD replacement, motherboard repair, screen replacement services & etc. We have professional laptop repair engineers in Singapore who can repair your broken phone, laptops and macbooks within a day at affordable cost with an excellent after sales service. We are in Singapore for about 13 years servicing Singapore residents.

Founded in 2008 as a one-man shop, Hitec Repair has grown into one of Singapore's largest source providers of new or refurbished mobile phone and notebook computers in Singapore with 2 shop located in S'pore. Our business model includes importation, wholesale, retail sales, service & repair center, refurbishment services.

We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.

As a Laptop Repair Technician, you will be responsible to

Job Descriptions:

• Provide support, troubleshooting and maintenance on PCs, Laptops and mobile phones.

• Preferable have experience on troubleshooting, repair and dismantle of computers and notebooks. Replace harddisk, LED screen and motherboard.

• Adapt to changing technologies and learn functionally of new laptop and phone application.

• Customer oriented with good communication skills , keen to learn more repair skills

Ideal Skills & Requirements:

• Minimum NITEC / Diploma in Computer Science / Information Technology, or equivalent
• Minimum 3 year's hands-on and working experience in a similar capacity
• Must have the following skills: computer hardware and software troubleshooting, Computer Hardware Assembling and Disassembling, Testing and Diagnostic software
• Must be able to speak, read and write English to communicate with English-speaking customers
• Preferably with a customer service experience to service customers with products/services.
• 5½-day work week, 11am - 8 30pm
• Experience in mobile phone repairs would be advantageous.
• Candidates with no prior experience no need to apply as we are seeking experienced candidate in theis field

Do you have what it takes to bring us to the next level?

Job Types: Full-time, Permanent

Salary: $2,300.00 - $2,800.00 per month

Benefits:

• Annual leave up to 10 days.
• Health insurance
• Medical leave up to 14 days.
• Supplemental Pay: Commission Pay

Work Remotely: No

Contact us -

email : [email protected]

whatsapp: 98266901

This position focuses on recruiment activities and is ideal for someone passionate about meeting new people, helping others discover their potential, and supporting career development. The role offers an opportunity to gain valuable experience in recruitment while being part of a dynamic team.

Job scope may include:

• Explore candidate leads to create and develop placement opportunities.

• Proactively search for and reach out to potential candidates.

• Evaluate candidates based on motivation, potential, and suitability for specific roles.

• Conduct preliminary interview of candidates to assess their skills, experience, and fit for the company.

• Arrange candidate interviews with hiring manager and administer aptitude tests to gauge candidates' abilities.

• Plan and assist in organizing recruitment events or campaigns to engage prospective candidates.

• Assist management team towards achieving recruitment objectives set by the organization.

Requirements

• Able to commit a min. of 3-5 months
• Currently undertaking a business-related discipline in a local polytechnic preferably with HR specialisation
• Strong interpersonal & communication skills
• Excellent time management skills with ability to multi-task & prioritise work
• Well organised & meticulous in handling documents
• IT Savvy and resourceful
• Meticulous & a positive team player
• Good command of English, both verbal and written

We regret that only shortlisted candidates will be notified.

What you'll be doing

• Assess and treat patients, documenting progress and implementing personalised plans
• Supervise and mentor Therapist Assistants and students, ensuring teamwork and growth
• Ensure accurate patient charges and maintain performance records
• Collaborate with healthcare teams to optimise care and contribute to service development
• Oversee equipment inventory and assist with training, departmental talks, and protocol updates

What we're looking for

• AHPC recognised Bachelor Degree in Physiotherapy
• Experience in similar role, preferably in Healthcare setting
• Registered with Allied Health Professional Council (AHPC) will be advantageous

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

The Facilities Technician is responsible for daily engineering sections to support the hotel operations.

Primary Responsibilities

Daily Engineering Operations

• Operates the equipment to deliver a comfortable room temperature to hotel areas.
• Operates the equipment to deliver clean water to the respective services in the hotel.
• Operates the equipment to deliver hot water to the respective services in the hotel as required.
• Operates the equipment to deliver clear and sharp images from the television and satellites equipment to hotel guest suites as required.
• Operates the equipment to deliver audio visual support to the hotel event as required.
• Assists and supports the emergency operations team during an emergency and a crisis in a timely and efficient manner.

Shift Operations

• Rectifies equipment and facilities breakdown as required.
• Replaces faulty components / lighting bulbs as required.
• Responds to requests relating to technical issues from hotel patrons in a timely and efficient manner.
• Collects daily utilities meter readings and verify plant / equipment are in proper operations as required.
• Patrols hotel grounds to verify fire and safety risk as required.
• Patrols hotel grounds to verify all lightings on hotel grounds operate within the preset timings as required.

Plant and Facilities Services

• Operates plant facilities to support every aspect of hotel operations in a timely and efficient manner.

Preventive Maintenance

• Rectifies / Repairs damaged furniture to the highest quality level and in a timely manner.
• Rectifies / Paints defective building surfaces to the highest quality level and in a timely manner.

Other Responsibilites

• Operates the hotel elevators and dumbwaiters as required.
• Operates the hotel swimming pool and water fountains as required.
• Operates the hotel fire protection services as required.
• Operates the hotel drainage and sanitary system as required.
• Operates the hotel television and satellites system as required.
• Operates the hotel public music system as required.
• Operates the hotel lightings and dimming system as required.

Involvement In Wider Job Function Actions/Relationships

• Upholds Accor Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
• Participates and supports sustainability in Corporate initiatives and programmes.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Nitec Certificate in Building Facilities Maintenance, Electrical / Electronics, Air conditioning servicing and/or Plumbing.
• Minimum of 1 year of relevant experience.
• Good working knowledge of Microsoft Office.

Competencies

• Detailed Engineering knowledge.
• Planning ahead.
• Great communicator.
• Ability to communicate with all levels of colleagues.
• Service oriented professionalism.
• Ability to contribute in a team environment.
• Multicultural awareness to work with colleagues from diverse cultures.
• Responsive to change within the team.
• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.

We are hiring for the following outlets:

• Raffles Courtyard

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas.
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Follows through opening and closing duties.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.

Providing a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Additional improvement programs in Food & Beverage an advantage.
• Working knowledge of Microsoft Office.

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Able to work as a team.
• Motivator, self-starter.
• Displays initiative and creativity.
• Open minded.
• Committed.
• Team leader.
• Guest oriented.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Desccription:

We are seeking a dedicated and customer-focused HelpDesk Customer Support Consultant to provide exceptional first-level support to users through calls, emails, and chat. This role involves managing public-facing inquiries, resolving issues, and liaising with internal teams to ensure timely resolution. The ideal candidate must possess excellent communication skills, a customer-centric approach, and the ability to handle high-pressure situations effectively.

Key Responsibilities:

• Serve as the first point of contact for users by responding to calls, emails, and chatbot queries.
• Provide first-call resolution for users calling into the public-facing hotline, offering advice and solutions to resolve their issues promptly.
• Liaise with other support or product teams to escalate and resolve user requests/issues in a timely and efficient manner.
• Ensure proper documentation, notification, escalation, tracking, and follow-up for all incidents.
• Make outbound calls to users who request callbacks, ensuring their concerns are addressed.
• Handle emails and other tasks as assigned by the team leader to ensure smooth operations.
• Monitor and respond to queries via the chatbot platform, maintaining professionalism and accuracy.
• Maintain composure and professionalism while managing calls and queries from members of the public, even during high-pressure situations.

Requirements:

• Proven experience in a helpdesk or customer support role.
• Excellent verbal and written communication skills with the ability to handle inquiries professionally and empathetically.
• Strong problem-solving skills and the ability to provide solutions promptly.
• Ability to manage stress effectively and maintain focus while handling a high volume of calls and inquiries.
• Familiarity with helpdesk tools and ticketing systems is a plus.
• Ability to work collaboratively with team members and other support teams.

Preferred Skills:

• Experience handling public-facing customer support inquiries.
• Knowledge of chatbots and email management systems.
• Ability to work in a fast-paced environment while maintaining attention to detail.