We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and other appropriate actions and maintaining consistently high level of performance.

What you’ll be doing

•  Responsible for all collection management activities through telephone calls, emails, initiation of house visits and other appropriate actions
• To manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
• Apply negotiation strategies to ensure successful recovery of overdue outstanding
• Analyze and evaluate errant cases to recommend and initiate appropriate course of action
• Update the collection system immediately on all collection activities undertaken for cases assigned
• Generation of reminders
• Any other duties as may be assigned by company’s management from time to time

We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and other appropriate actions and maintaining consistently high level of performance.

What you’ll be doing

•  Responsible for all collection management activities through telephone calls, emails, initiation of house visits and other appropriate actions
• To manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
• Apply negotiation strategies to ensure successful recovery of overdue outstanding
• Analyze and evaluate errant cases to recommend and initiate appropriate course of action
• Update the collection system immediately on all collection activities undertaken for cases assigned
• Generation of reminders
• Any other duties as may be assigned by company’s management from time to time

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Working location: JEM

Working hours: Monday – Thursday (8.30 am - 6.00 pm), Friday (8.30 am - 5.30 pm)

Working period: 6 months, subject to extension

Monthly Salary: $13.50/hour

As part of the Finance Operations team, reporting to a Finance Manager, your responsibilities include:

Job Duties

- Perform matching of receipts to invoices and applications

- Update unmatched receipts listing

- Perform bank reconciliation in financial system

- Assist in preparation of audit schedules

- Process supplier invoices in financial system

- Liaise with Department Officers for supporting documents

- Assist in raising accounting journals

- Support any other projects and duties as assigned

Requirements

- Diploma in Business/Finance/Accountancy (or equivalent).

- At least 3 year of working experience.

- Strong verbal communication Skills, and

- Competent in Microsoft Excel Skills.

Interested candidates may send their resume to the following email address: [email protected]

We regret that only shortlisted candidates will be notified

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

• Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.
• Follow all standards for issuing and receiving stock within the store's area of operation.
• Monitor and take inventory on regular basis to compile orders based on par levels or needs.
• Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.
• Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.
• Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.
• Responsible for storage of both food & beverage and operational stock.
• Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.
• Refuse acceptance of damaged, unacceptable, or incorrect items.
• Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
• Ensure all store requisitions are signed by concerned Department Heads (HOD’s).
• Ensure the quantity requested and the quantity issued always matches.
• Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.
• Post all invoices using the MMS - Material Management System.
• Speak with others using clear and professional language.
• Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.
• Adhere to all Health and Safety procedures particularly relating to food and beverage items.
• Conduct inventory audits to determine inventory levels and needs.
• Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.
• Complete requisition forms for inventory and supplies.
• Extend all requisitions on a daily basis and update the inventory management software/system.
• Work closely with Purchasing to order and receive items and equipment.
• Troubleshoot any vendor delivery issues and oversee/follow up on the return process.
• Verify and track received inventory and complete inventory reports and logs.
• Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields
• Well experience in retail management or sales
• Knowledge of retail operations, merchandising, and budgeting processes
• Proven ability to develop and implement retail promotion strategies
• Positive, friendly, and organized
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities职责:

• Selling beauty products and providing general customer service
• Welcoming customers upon their arrival
• Provide professional skin/ body analysis and recommend suitable range of aesthetic treatments and products to customers.
• Maintaining client reports and notes
• Perform facial, body, aesthetic treatments / service for customers and assisting doctor.
• Provide consistent excellent customer service to ensure customer satisfaction through our quality service.
• Achieve and exceed daily counter sales targets.
• Achieve Personal Targeted KPI

Requirements:

• Relevant direct sales experience in similar industries
• Must have beauty aesthetics machines knowledge
• Good interpersonal skill
• Sales Driven
• Passion for customer service
• Sales target oriented

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines.

Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore’s world-class aerospace industry.

RESPONSIBILITIES

• Collaborate with and support the Deputy General Manager in delivering operational leadership and strategic guidance to fulfill commitments and ensure customer satisfaction, fostering cultural transformation within the organization.
• Drive operational excellence, taking responsibility for monthly engine delivery, profit margins, CPH, OT, COPQ, Productivity, and DCI metrics to exceed operational performance indicators and enhance customer satisfaction.
• Partner with the management team to strategize, develop, implement, and oversee policy deployment actions that align with overall business plan objectives and targets.
• Lead efforts in cost reduction to enhance profitability, driving initiatives for productivity and continuous improvement (CORE) to boost workplace efficiency.
• Ensure adherence to all internal and external regulatory requirements, cultivating a high compliance culture within the organization in areas such as ITC, EHS, Ethics, Quality, and other relevant domains.
• Foster a culture of high employee engagement, emphasizing respect, empowerment, communication, and teamwork.
• Establish and maintain effective communication with other functional departments and managers to align goals and deadlines.
• Develop potential successors in the talent pipeline and advocate for talent development within the management team to ensure team stability and business continuity.
• Collaborate closely with the Transformation team to modernize the company through technology insertion, aiming to improve efficiency, profitability, quality, safety, and employee engagement.

Requirements

• Degree with minimum 15 years of relevant broad-based experience in Engine Center. Candidate with MBA or Master’s Degree will be advantageous.
• Good understanding of all aspects of the engine MRO business, including EH&S, people development, regulatory, quality, operational, technical and financial requirements.
• Strong motivator with proven leadership skills and drive for success.
• Good problem-solving skills; apply the collective knowledge and skills of the management team to address all various employee and business issues.
• Excellent strategic & analytical thinking combined with outstanding tactical execution skills.
• Able to work in fast paced, matrix reporting organization.
• Able to communicate with employees across all levels.

Why Join Us

• We drive innovation to go beyond with a purpose to transform aviation.
• We grow our people to become leaders with talent & leadership programs.
• We offer employee scholarship program for further education.
• We care for your well-being with comprehensive health, medical & dental benefits.
• We provide island-wide company transport from major MRT stations.
• We provide structured on-the-job trainings and in-house/ external certifications.
• We value trust, safety, integrity, respect, safety, innovation and excellence.
• We provide annual wage supplement (AWS) and variable bonus plan.
• We provide shift & meal allowances (Shift work only).
• We provide overtime benefits as applicable (Shift work only).
• Our ethos is “We Succeed, Together”.

COMPANY DESCRIPTION

The Salvation Army, Peacehaven Nursing Home provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

The Home has 14 separate Resident Living Areas (RLAs), each designed as an individual home-like environment. Hope RLA is specially designed to meet the needs of relatively independent residents with dementia.

Peacehaven Nursing Home has also been awarded the bizSAFE level 3 status which affirms our commitment to safety and health standards at the workplace.

Visit us at The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About The Job

The Operations Assistant (Laundry) will be responsible for collecting linen / clothes from residents’ living area for washing and drying in Peacehaven Nursing Home.

Key Responsibilities

• Tally linen / clothes received at laundry and report any discrepancies to immediate supervisor, for follow-up action
• Sort linen /clothes according to type and place them inside the laundry machine for washing & drying
• Operate laundry equipment
• Fold cleaned linen / clothes
• Deliver cleaned linen/clothes to Residents Living area
• Check for any linen that are torn, faded colours or unfit for use and inform immediate supervisor for replacement action

• Speak basic English

• Physically fit to do light manual task

• Positive attitude and willingness to work as part of a team

• Comfortable with working on weekends / holidays when required

Working Hours

44 working hours (6 days) according to roster

Work Location

Centre: The Salvation Army – Peacehaven Nursing Home

Address: 9 Upper Changi Road North Singapore 507706

Job Title

Associate Adult Educator / Instructor

Job Type

On Assignment

Expected start date

Per Course Schedule

Benefits

Flexible schedule

Job Description:

• Conduct or facilitate workshops pertaining to courses and/or modules of tertiary qualifications. Specialisations or disciplines include all tourism related courses in English.

Requirements:

• Bachelor Degree or higher from a respectable university in a related field
• Industry professional qualifications will be an advantage
• Possess WSQ Advanced Certificate in Training and Assessment (ACTA) or WSQ Advanced Certificate in Learning and Performance (ACLP) or WSQ Diploma in Adult and Continuing Education (DACE)
• 1 or more years of adult training experience in delivering WSQ programmes will be an advantage
• Industry practice will be an advantage
• Able to conduct training in English and/or Mandarin

If you are passionate about training and developing the skills of others, and possess the expertise and experience required to deliver high-quality training programs, we encourage you to apply for this exciting opportunity.

Work location

SCCIOB, 47 Hill Street

Application method

Email

CV required

Send application updates to

[email protected]

Working location: JEM & WFH

Working hours: Monday – Thursday (8.30 am - 6.00 pm), Friday (8.30 am - 5.30 pm)

Working period: Immediate to Mar 2024 (subject to extension)

Monthly Salary: $14/hour

Responsibilities:

1. To assist in the outstanding GM certification and expired GM cert without recertification.

2. To re-establish contact with the Building Owner (BO) or Facility Management (FM) to update the contact/ building data and follow-up with the BO/ FM to encourage and convince them to come in for recertification (e.g., close the verification).

3. To assist with the administrative work required to support the legislative requirement for annual mandatory submission (inclusive of establishing contact with new BO, guiding new BO to complete submission, handling public enquiries and conduct site enforcement work).

Requirements:

- Familiar with power BI and data analytic.

- Good knowledge of MS Excel pivot tables/charts and MS PowerPoint for presentation to management.

- Disciplined, can work as a team and independently (if required)

Interested candidates may send their resume to the following email address: [email protected]

We regret that only shortlisted candidates will be notified

• To prepare the hotel’s annual Front Office budget and submit to management for approval. The annual budget should include manpower requirement, operating expenses, etc. On the budget’s approval, the incumbent rolls out the plan.
• Control in area of direct responsibility, all budgetary items, overheads and operating expenses.
• To develop, implement Standard Operating Procedures within your areas of direct control.
• Ensure that all quality, service, and controls conform to established standards as set by the General Manager, as well as Pan Pacific Hotels Group (PPHG) policies and procedures.
• Supervise all operational activities to ensure maximum guest satisfaction. Ensure that all guest feedback is responded to in a timely manner.
• To efficiently manage, in conjunction with the Director of Sales, the hotel’s room inventory, with the aim of maximizing revenue and to increase yield.
• To conduct performance review of department staff and provide honest feedback on their respective performance, the aim being to guide and improve performance where there is shortfall and reinforce the performance to reach an acceptable level of competency.
• Assist with recruitment, counselling, and disciplinary action, monitoring of staffing levels and payroll costs.
• Show clear and measurable results in the forward development of the department. Measurement will be determined by PPHG Corporate Office on an annual basis and may be based on Guest Satisfaction, Staff Engagement, Financial results or other measurement systems as may be deemed appropriate.
• To be overall in charge of the GHA program and to ensure all associates are properly trained.
• Oversee guest programs and activities.
• Ensure regular communications and co-ordination meetings are held with relevant departments to focus on guest services, work processes and achievement of targets.
• Maintain a high standard of customer relations/customer service within specified departments.
• Obtains feedback from residents to improve quality standards of service; ensure that personalized service is extended to all residents. Reviews and monitors Trust You and Trip Advisor and utilize the residents’ feedback to improve service delivery.
• Handle guest’s complaints, inquiries and requests. Conducts preliminary investigation on guest’s complaints.
• Adhere to company credit policies to ensure all revenue expected will be received.
• Ensure all Floats and cash handling procedures are adhered to within company standards and ensure the overall protection of the company’s revenue.
• Any task as assigned by Management.

Job Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist Restaurant Manager in training, scheduling, motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Perform other reasonable job duties as requested by Supervisors.

Tuition centre Teacher

We are a new start-up Tuition Center is looking for a Tutor. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: 5 days per week (Off on weekdays)
• Working Time: Wednesday to Sunday 9am-6pm
• Salary: $3000-$4000 (full time)

Job Highlights

• 5 days work per week and off on Public Holiday
• Flexible Working Hours
• Full Time and Career Growth Opportunity

Job Description

• Conduct relevant Chinese Language/English Language/Maths classes.
• Plan and develop the schedule of work.
• Prepare teaching lesson and teaching material according to MOE standard.
• Tactical design of related worksheets/ provide consultation to students regularly.
• Design and develop formative and summarize assessment reports
• Grade student's work and compile student's results. Evaluate to seek improvement.
• Monitor and report student's performance and progress
• Prepare for unit assemblies and one unit exhibition per year
• Organize and carry out school curricular and extracurricular activities as assigned

Requirements:

• Relevant working experience in the related field is required for this position.
• Experience in Teaching atleast Primary or Secondary on the respective subjects.
• Immediate starter is preferred.