JOB DESCRIPTION

· Liaise with customers

· Deliver services that meet customer services

· Resolve customer management conflicts

· Coordinate with suppliers / contractors

· Plan delivery of services according to customer needs

· Execute appropriate solutions to address customers queries based on sales / customer management knowledge

· Manage key accounts through maintaining contact close contact with existing clients

· Research potential sales opportunities.

· Communicate requirements and activities to stakeholders

· Other Ad-hoc duties

REQUIREMENTS

· At least 3 years’ experience in related field

· Able to multi-task and work independently without much supervision

· Willing to work overtime whenever required

*Only shortlisted candidates will be notified

Job Description:

1. To perform packing of goods accordingly to work instructions/shipment requirement.

2. To perform and control store general admin data entries and ensure proper store admin duties (if any requirement) of (Standard Operations Procedure- SOP).

3. To receive daily in-coming goods/stock and perform all inventory management include all inventory/stock data entries.

4. To assist in store administrative duties and general paper filing includes store general packing duties.

5. To assist superior in any ad-hoc store general admin from time to time.

Requirements:

Min. Primary/Secondary level with computer literacy (Microsoft office).

Physically fit and able to perform counting.

Summary
The Flight Dispatcher is responsible for providing technical crews with operational information like weather, notams, flight plans, etc., required to operate aircraft safely, legally, and punctually while maximum payload at minimum cost.

Duties and Responsibilities

• Check/ compile all operational and flight movement messages pertaining to the flight and take appropriate actions when necessary
• Obtain/ analyze/ prepare operational flight plans
• Obtain/ analyze/ prepare all relevant aeronautical/weather information and check against airlines' operating requirements
• Ensure air traffic control (ATC) Flight Plans are filed with the appropriate authorities
• Liaise/coordinate regarding Flight Release, fuel figures, aircraft serviceability.
• Maintain flight watch on company VHF frequency and monitor flight progress.
• Calculate/ determine aircraft weights and performance limits
• Brief outbound crew on all operational matters pertaining to flight
• Handles Crew Administration, including arranging for crew HOTAC, transportation, allowances, alert & pick-up times, and any other crew matters.
• Maintain/ upkeep airlines’ manuals/ files and airport publications/ notifications
• Perform control duties, and weight & balance duties
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Minimum GCE ‘O’ Level with credits in English & Math
• Must have knowledge of aircraft weight & balance with supervisory experience
• Minimum 3 years of working experience in aviation industry

Summary
The Load Controller is responsible for performing weight & balance for all-passenger aircraft types and completing the load sheet within the stipulated ground time with all the required information.

Duties and Responsibilities

• Compile all messages pertaining to flight and take appropriate actions when necessary
• Coordinate with various parties for loads and load build-up
• Perform Load planning in accordance with all safety regulations and/or policies of airlines
• Check aircraft’s data, weights, and trim limits
• Brief and issue loading instructions to loading supervisors
• Obtain estimate/ final fuel figures from crew/ Operations Staff
• Check/Obtain final Loading Instructions/Report from Loading Supervisors and make amendments to load sheet when necessary
• Check for any variations before submitting Load sheet to Pilot-in-Command for approval
• Dispatch timely, all required operational messages
• Upkeep aircrafts’ weight and balance data, forms and manuals
• Close/ File Flight Report with all necessary documents/telexes
• Perform aircraft documentation duties, when required
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Minimum GCE ‘O’ Level with credits in English & Math
• Relevant working experience with airline of related industry
• Experience in load planning is advantageous

Job Description & Requirements

1. Clean designated facility areas (dusting, sweeping, vacuuming, mopping etc.)

2. Clearing of waste and rubbish bags to garbage area.

3. Perform and document routine inspection and maintenance activities.

4. Notify Superior of deficiencies or needs for repairs.

5. Perform minor repairs.

6. Maintain sufficient cleaning materials and supply.

7. To provide and maintain all designated working areas, house-keeping -5S and ensure all general cleaning practices are in accordance to A & One Precision best practices and other practices which the Company may introduce from time to time.

8. To maintain good workplace health and safety rules and regulations compliances at all time in store/workplace.

Education level:

Min. Primary education.

Experience level:

1. Two (2) years in relevant experience in cleaning Factory environment.

Result oriented, resourceful and independent with minimum supervision.

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Responsibilities :

• Handle physical goods (electronic components), picking, packing and receiving & data entry.
• Participate in Annual Stock-take.
• To assist in other warehousing activities when necessary.
• To maintain safe and clean work environment.
• Any other ad-hoc duties.

Requirements :

• Preferably 1-year exp in warehousing or store inventory.
• Must have a valid forklift license
• Preferably familiar with handheld scanner & computerized warehouse system
• Preferably have equipment maintenance and record-keeping knowledge
• Able to handle physical work and manual carton lifting
• Basic computer skills

This is a traineeship program that will offer an opportunity for ITE or Diploma fresh graduates to obtain knowledge from structured training and OJT to gain work experience that will accelerate their technical competency and career progression in GE Aerospace.

The trainee will perform Non-Destructive Testing and its related duties in accordance with the written instructions and specific calibration requirements.

Essential Responsibilities:

• Perform specific calibrations, NDT, and specific evaluations for acceptance or rejection of parts
• Correct interpretation and understand the inspection operation sheets and work instruction
• Organize, sort and prepare the parts for NDT inspection
• Load, unload, and operate either the real-time XR, UT or auto FPI line effectively
• Perform either X-Ray Inspection, Ultrasonic Inspection, Fluorescent Penetrant Inspection, Eddy Current Inspection, Magnetic Particles Inspection in accordance with the inspection operation sheets
• Ensure the equipment operation readiness always
• Assist the Engineer for any inspection evaluation and reporting
• Upkeep of process system and testing equipment to ensure its continuous operations in compliance to approved documents
• Prepare and clean parts before and/or after inspection
• Conduct audits in NDT area to ensure continuous system compliance to meet regulatory agencies requirements
• Perform scheduled maintenance & housekeeping tasks

Qualifications/Requirements:

• Nitec/Higher Nitec in Automation Engineering / Aircraft Engines Maintenance / Mechanical Engineering / Mechatronics Engineering / Aircraft Maintenance Engineering
• Diploma in Aerospace Engineering / Mechatronics / Aeronautical Engineering / Aerospace Technology / Aerospace Avionics
• Any relevant Nitec / Higher Nitec / Diploma engineering courses
• Able to read & write English at a professional working proficiency level
• Able to work rotating shifts
• Willing to accept a 1-year bond after the program
• Within 3 years of graduation OR the operationally ready date (ORD) for national servicemen
• Singaporean/Singapore PR only in order to meet Singapore government requirements for a strong Singapore core and for the Singapore government grants to be applicable.

Desired Characteristics:

• A team player
• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes

We are looking for an Application Engineer who can find innovative and creative solutions to challenging problems. As an IoT Application Engineer, you'll evaluate the optimal design and architecture for different use cases of design and develop IoT solutions, including driving the pilot implementation. This role will also be responsible for the integration with the data platform and different application frameworks and platforms within the organization's Industry 4.0 digital solution ecosystem, as well as supporting the exploration of new technology and innovation solutions from a data communication, storage and retrieval perspective.

DESCRIPTION

• Works with the application development team and business unit process experts, as well as technology partners, to design loT and sensor solutions.
• Support the data integration solution for IT and OT technology develop by Innovation Hub.
• Ensure compliance with data management, access control, and usage with the organization's data governance policy.
• Design and implement loT, Sensors and data connectivity into an enterprise data platform.
• Support and provide technical advice for exploration of new technology, POC development of new loT, sensors and controllers development.

Qualification and Education Requirements

• Bachelor's degree in a technical discipline, with emphasis on Computer Science/Computer Engineering/ Electrical & Electronic Engineering
• A passion for Sensors, loT and data collection and signalling via loT sensors
• Min 3-5 years of relevant work experience
• Experiences loT data connectivity platform and data stream solution from loT/sensors, electronic and controller solutions. (e.g. Raspberry Pi, Arduino, industrial loT sensors, controller and PLCs)
• Experience in embedded systems and wireless SOC (e.g. BLE, Wi-Fi, Zigbee, IoT)
• Knowledge in Industrial Standard Communication Protocols such as OPC, MTConnect, ModBus, MQTT, Web Sockets, REST API etc.
• Experience with designing and building electronic modules based on some common platforms such as Arduino, Raspberry Pi, etc.
• Familiar with electronic module design, analysis and development tasks such as performing circuit analysis, understanding analogue/digital filters, designing feedback control, and working with RF
• Carry out Risk Assessment and ensure compliance with Work, Safety, and Health Regulations
• Coordinate procurement and liaison with vendors/suppliers
• To conduct thorough testing and troubleshooting to identify and resolve issues that may arise
• To collaborate with relevant stakeholders to ensure data and its security are not compromised
• To evaluate the risk of security leaks in the IoT system
• To maintain comprehensive documentation of IoT technology research, system designs, and testing procedures
• Great individual performer as well as a contributor to a team
• Strong customer management and problem-solving skills

Preferred Skills:

• Capable of demonstrating excellent analytical ability, communication, and interpersonal skills required to build relationships with team members to solve problems and resolve issues
• Experience with process analysis, design, and implementation; business and technical requirements; problem-solving
• Self-directed learner who believes in continuous learning and development
• Proficient in technical writing and presentation
• Possess strong analytical and critical thinking skills
• Show strong initiative and take ownership of work

To provide exceptional customer service to both internal & external customers and to achieve department’s objectives for timely freight processing, and associated admin tasks within the set KPI.

• Communicate with our customers in executing export bookings.
• Prepare export documentations.
• Command in internal export management systems
• Understand and follow internal standards and process to execute bookings.
• Prepare and document customer’s requirements in SOP database.
• Good understanding of internal quality standards and compliance policies.
• Apply in day-to-day execution of bookings.
• Billings to clients accurately and timely.
• Maintain good relationships with suppliers (Shipping lines, trucking companies and CFS Provider and others involved).
• Declaring Permits after passing Custom Competency test.
• Timely responses to emails within 24 hours and phone communication within the same day.
• Escalation of problems to Management when necessary
• Take up additional tasks as required to meet the Department’s needs
• Meeting 52 hours Training hours / year.

Qualifications, Experience and Education Requirements

• Minimum tertiary educational level
• 1 to 2 years related experience and/or training; or equivalent combination of education and experience.
• Understanding of ocean documentation process or experiences in the industry is preferred but not mandatory.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Good computer skills (Excel, Word) and problem-solving skills.
• Fluent in English.

Expectations:

• Provide excellent customer services to both internal and external customers.
• Think positively with “CAN DO” and responsible attitude, while considering capacity and timeframe to complete assigned tasks.
• Perform assigned tasks with great accuracy and in a timely manner
• Good organization skills of priorities and tasks
• Be a good team player with teamwork spirit
• Demonstrate initiatives in all co-ordination work

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• One of the World's largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• Perform the Manufacturing Engineering activity in Engine Overhaul/Component Repair production areas. Act as Technical Authority, assuring the initial and continuing capability of the Production method to produce conforming product and ensuring the resolution of technical issues/problems/arisings to meet business and customer requirements for safety, cost, delivery rate and leadtime (SQCD). Support integration on all Manufacturing Engineering activities across the product lifecycle and through the supply chain.
• HSE – Practice full compliance to Health, Safety & Environmental Standards and meet the expectations of the Zero Harm programme.
• Product Safety – Understand product safety risks and work on mitigation to meet the required safety levels supporting requirements of the Company’s Safety Management System.
• Quality – Practice a culture of zero defects ensuring that manufacturing processes and methods within the business are developed and deployed to support Right First methodology. Support process and product related Quality investigation, and manage NADCAP accreditation.
• Delivery – Ensure that manufacturing processes and methods of manufacture within the business and suppliers are developed and deployed to support/deliver Right First Time manufacture using SPS, DMAIC and System Engineering tools. Manage FAIR/MSA activities and Source & method change in the cell/area of accountability.
• Delivery – Review issues identified e.g. Troubleshoot Strip / Build, Balancing, Runout, In-situ repair, Component Repair processes and key equipment/toolings (ITT, VTL, BTG, Wash, FTB, CMM, etc), determine resolutions and reestablish the Standards.
• Cost – Support cell/area of accountability to meet cost targets e.g. productivity, CONQ etc.
• Standards – Deploy and sustain the SAESL Operating System Standards by working with the Cell/Area CFT, and where applicable with the suppliers. Identify opportunity to improve the Standards.
• Technical Authority – Specify Manufacturing Engineering and process requirements and make technical decisions in relation to the cell/area of accountability.
• Lean/Improvement – Identify requirements for improvements and innovations in manufacturing processes and methods of manufacture within their cell/area of accountability. Prioritise and promote launch of new projects based on business case. Drive manufacturing processes towards identified best practice.
• Deploy capability (including NPI) – Responsible for production readiness of new product manufacturing capabilities or methods of manufacture. Develop numerate, real time methods for capturing process capability, and ensure it is available and acted on within the facility/supply chain. Maintenance of Production Technical Packages (technical instructions, programmes, tooling, etc) for all parts/assembles which clearly define the manufacturing process ensuring manufacturing processes and/or methods of manufacture meets the requirements for quality, cost, delivery rate and lead time

Requirements

• Degree in Aeronautical / Manufacturing / Mechanical / Industrial Engineering discipline (Candidates with Diploma in Aeronautical / Manufacturing / Mechanical / Industrial discipline and relevant experience may be considered).
• Fresh graduates may be considered.
• Good knowledge of high bypass gas turbine engines.
• Good knowledge of material and component repair processes (e.g. Welding, Machining, Painting, Coating, etc).
• Good communication, analytical, engineering and project management skills.
• Good technical problem-solving skills (Six Sigma) and hands-on approach.

• Study and review M&E Drawings and coordinate M&E works with the consultants, sub-contractors as well as project structural & architectural colleagues team to resolve any technical, site issues and discrepancies.
• To carry out site supervision on M&E works and arrange inspection with RTO
• To supervise M&E subcon works and ensure subcontractors progress in accordance to schedule set
• Arrange all the M&E T&C works
• Ensure timely production and submission of M&E shop drawings, materials and method statement are to be approved before use
• Highlight and advise the project staff on the interfacing of M&E services and the ID works

Provide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree timeframe.

• Follow up on inbound shipments and ensure timely delivery to consignee.
• Monitor flight/vessel arrivals and ensure timely feedback on arrival information to customer
• Ensure to meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
• Ensure that discrepancy related to shipment is reported to customers and origin offices promptly
• Complete customs competency test and able to file for customs entry whenever necessary/required
• Ensure all paperwork are in proper order that meet customer profile and comply to local rules and regulations
• Ensure Key Performance Indicators on customs entries are met within customers’ requirements. Comply with Singapore Customs / Competent Authorities rules and regulations imposed as well as adhering compliance to Expeditors policy and expectations
• Achieve 100 % customer satisfaction at all times through understanding customers’ needs and handling requirements as well as ensuring 100% compliance
• Respond to customer complaint and query with a sense of urgency and provide solution or improvement plan whenever possible.
• Answer all incoming calls promptly and politely
• Develop good rapport with the customers
• Ensure all data are entered into system timely and accurately
• Ensure that freight and handling charges are billed to customers timely and accurately
• Prepare and submit reports timely whenever required
• Take up additional tasks as required to meet department’s needs

Other skills

• Good working knowledge in computer software applications including E-Mail, Excel, Word and PowerPoint
• Good interpersonal and problem-solving skills
• Good communications skills with good command in written and spoken English

Job Responsibilities

• Collaborate closely with business stakeholders to gather and analyze requirements for cross-domain integration between SAP and CRM
• Design, configure, and implement solutions that facilitate the integration of SAP SD/CS modules with CRM ensuring data consistency and process efficiency
• Provide expertise in mapping sales, service, and customer management processes across domains to identify integration points and data exchange requirements
• Work closely with Group IT to develop and implement interfaces and data migration strategies between SAP SD/CS and external systems
• Conduct testing, validation, and documentation of the integrated solutions to ensure they meet business requirements and comply with best practices
• Participate in CAB, regular meetings, and discussions with Local and Group IT teams to share updates, gather feedback, and align on project timelines and deliverables
• Provide training and support to end-users on the integrated systems, to ensure smooth adoption and utilization

Job Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
• Minimum 1 year of experience in SAP SD/CS modules, with a focus on cross-domain integration
• Fresh graduates are welcome to apply
• Strong understanding of SAP SD/CS modules and their integration capabilities with external systems.
• Experience in coordinating with technical teams and business stakeholders to ensure successful integration projects
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• SAP certifications in SD and CS modules are a plus
• Experience in data migration and system interfaces is desirable
• Willing to travel (30%)
• Willing to work at Loyang Way area

Responsibilities

· Assist senior or principal engineer with solution development.

· Create Test case and work with business for User Acceptance Testing

· Participate in services and software system development and design.

· Work with IT to ensure Business As usual support for factory system.

· Work with capability acquisition team to ensure that future technology improvement aligns with Factory / Enterprise System requirement / expectation.

· Create reports and support business information requirement.

· Assist business during system roll out.

· Can drive the system and deal with routine error message.

Requirements

· Possess a Degree or Diploma in Engineering, IT or related fields

· Experience with Microsoft Power Platform development

· Experience with Microsoft Visual Studio Application development

· Excellent team player, self-motivated and self-driven to deliver result.

· Excellent analytical and problem-solving skills and project management skills

· Experience in leveraging 3rd party partners for support and/or projects.

· Knowledge on Networking and Server Architecture

· Experience with Object Oriented Design will be advantageous.

· Familiarity with Agile/Scrum methodologies

· Experience working in a high availability manufacturing services environment will be advantageous.

· Experience with Six Sigma, LEAN or other Continuous Improvement process will be advantageous.

· Fresh Grad are welcome

Responsibilities

• To lead, inspire and coach a Cross Functional Team within a defined Operational Cell within the SAESL Operating System. Accountable for ensuring that customer requirements & commitments are fully met, measured against the agreed performance and standards (HSE, Quality, Costs, Delivery & People).
• HSE - To drive towards a performance and culture of Zero Harm, and take all reasonable & practicable measures to ensure the safety and health of the staff in the areas of responsibilities. Ensure the team is trained and compliant to safety standards, drive environmental targets and promote wellbeing.
• HSE - To be accountable to ensure the work areas and equipment are risk assessed with appropriate control measures implemented and communicated with the staff in the areas of responsibilities.
• Product Safety - To be accountable to ensure all work is carried out in compliance with the required standards to ensure conformance to the engineering specifications and requirements of the Company's Safety Management System, and for promoting a product safety culture in the Cell.
• Safety & Quality - To drive and promote a Behavioral Based Safety Culture. Advocate 'Speak Up' and embed the elements of Narrate & Demonstrate with the staff in the areas of repsonsibilities.
• Quality - To drive Zero Defects. Work with all functions to reduce risks and drive product and service Right-First-Time. Ensure compliance to all relevant company's legislative & technical policies, standards, and all regulatory requirements.
• Cost - To develop and manage agreed people budget (headcount, productivity, absenteesim). Understand and manage the Cell cost centre budget, and work with the Team to drive productivity and optimise OPEX costs.
• Delivery - To deliver our products and services to customer requirements & commitments on time and to the right quality & safety.
• People - Develop and motivate the team members ensuring they are trained, capable and effective. To review and manage proactively the training & development of the staff, and ensure the resources (including level of approval holders) within the Cell meets the current and future capacity requirements.
• People - Ensure the individuals within the team has clearly defined accountabilities, responsibilities and objectives that are algined to achieve the business goals and targets.
• Lean - To ensure that all relevant SAESL Operating System minimum standards are fully deployed and sustained within the business in support of performance objectives and coaching the team to fully participate in continuous improvement. Ensure the Cell's One Improvement Plan is defined, managed and delivered per the plan.
• Lead - To inspire the team to consistently deliver high levels of performance through facilitation, coaching, and demonstration of lean leadership behaviours. Motivate, delegate and empower team members to act and make decisions in alignment with the Company's OPM and regulatory requirements.
• Planning & Control - Plan using appropriate Load & Capacity tools and manage bottlenecks & constraints to achieve flow through the cell. Understand and manage WIP (including slow moving WIP), and drive to meet business targets (current & future demands).
• Assets - To optimise the performance of operational assets in order to maximise facility productivity and meet current and future customer demand. Understand current constraints and develop a future state requirements / improvements.
• Capability & Technology - To identify and propose the level of resources, technology and investments as required to enable the Cell to sustain and grow its capability and capacity to achieve planned objectives.

Requirements

• Degree/diploma with 8/10 years of related engine/component repair work experience

Responsibilities

· The control, administration and allocation of duties of all staff under his/her charge

· Ensure smooth operations and management of the component repair (CR) induction processes; in, through, and out of SAESL, delivering targets on time and maximising customer’s satisfaction

· Develop and grow new customer accounts

· Provide guidance to the team in resolving issues and investigation of customer issues

· Review CR induction performance to be in line with business needs

· Work with Commercial Team on the negotiation of contracts and agreement with customers

· Provide coaching, training and development to the team to achieve high performance

· Promote, and ensure compliance with, the requirements of the Company’s SMS within his/her work area

· Provide feedback to the Company regarding service failures or customer concerns

· Ensure that the Customer Business Team operates an effective Customer Single-Point-Of-Contact (SPOC) system that meets the need of the Company and its customers

· In the absence of the Customer Business Manager, to assume full responsibility and authority for their specific customer group

· Performs other related duties as assigned

Requirements

· Engineering/Business Degree with at least 5 years of experience in component repair business

· Proven track records in sales for aviation component repair

· Excellent organisational and leadership skills

· Strong communication and interpersonal abilities with customer-oriented mindset

· Excellent knowledge of MS Office, databases, SAP and information systems

• Supporting project starting and implementation
• Managing project, budget, schedule and quality gates.
• Managing product delivery including paper work
• Reporting to customer and management on project status
• Closing project

PM shall ensure continuous contract compliance, expected GP% performance and managing changes until project closure.

Drafter/Designer

Job Responsibilities

• Prepares and submit shop drawings / As Built Drawings/ Cutting list.
• Attend all coordination meeting regards to technical issues.
• To support Marketing, QS / Project Departments in technical enquiries.
• Able to manage the process from sample submission, production such as cutting list or fabrication drawings etc.
• Able to manage & liaise with sub-contractors, Main-contractors and client’s engineers.
• Project filing or drawings in Soft Copy and Hard Copy is required
• Create any freehand drawings / sketches to initiate preliminary drawings, including of cutting list
• Studies and examines drawings and specification of tender requirement.
• To attend on going site meeting and liaise with contractors, suppliers and clients to meet the requirements of the ongoing tender/project works.
• Any other tasks as assigned by superior.

Job Requirements

• Minimum qualification: Diploma, Higher Diploma, Bachelor Degree or equivalent in related field.
• Minimum 3 years of working experience in Structural Steel & metal works industry in Singapore.
• Knowledge of AutoCAD & REVIT(BIM).
• Resourceful, result oriented, able to meet deadline, good problem-solving skill and excellent time management

We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities.

You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits.

Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share.

Responsibilities

Measure and report the effectiveness of warehousing activities and employees performance.

Organize and maintain inventory and storage area / Ensure shipments’ and inventory transactions’ accuracy.

Communicate job expectations and coach employees / Determine staffing levels and assign workload.

Interface with customers to answer questions or solve problems

Maintain items record, document necessary information and utilize reports to project warehouse status.

Identify areas of improvement and establish innovative or adjust existing work procedures and practices.

Requirements

Proven work experience as a Warehouse Supervisor

Highly effective supervisory skills and techniques

Knowledge of warehouse software packages and MS Office proficiency

Ability to input, retrieve and analyse data

Hands-on commitment to getting the job done

Excellent communication and interpersonal skills

Proven ability to direct and coordinate operations

Strong organisational and time management skills

Minimum Diploma in logistics, supply chain management or business administration

1. Valid Class 4 License with no major accidents in the past 5 years

2. Able to read & write & converse in simple English

3. Physically fit to run errands & load/unload goods

4. Prior experience and familiar with Driving around Singapore roads

5. Agent & Import Clearance

6. Export Transfers

7. Any other job as assigned

The role will be involved with

1. Collaborate with HR Stakeholders:

• Engage in discussions with HR process owners to understand their requirements for automation, focusing on HR-specific processes.
• Document these requirements comprehensively, ensuring alignment with HR objectives and compliance standards

2. Automation Development for HR Processes:

• Utilize Robotic Process Automation (RPA) technology and relevant programming languages (e.g., UiPath, Python, MS Power Automate) to develop automation solutions tailored to HR workflows.
• Adhere to best practices in designing, developing, and testing automation workflows specific to HR processes, prioritizing efficiency, accuracy, and data security.

3. End-to-End Project Involvement:

• Participate in the entire project lifecycle of the HR automation initiative, from initial analysis and design to testing and deployment phases.
• Work closely with HR stakeholders and project teams to gather feedback, iterate on solutions, and ensure successful project outcomes.

POSITION OVERVIEW

In this role, your primary responsibility is to work within the Global IT Operations. As part of the first line of support, you will be stationed in the Asia Pacific Distribution Centre (APDC) to support the various critical IT systems and equipment.

Your main responsibility focuses on the 2nd line support while seamlessly transitioning to 1st line of support as necessary, assisting users remotely through phone, email, or remote desktop tools, and offering on-site support.

The support issues will vary, requiring a flexible approach to prioritize and address the needs of internal customers effectively. Overall, your role is critical in maintaining smooth IT operations in APDC and an excellent user experience for the employees.

RESPONSIBILITIES

• First point of contact along with first level of investigation and resolution of software and hardware technical issues reported by clients via phone or supported ticketing system.
• Meticulously logging and tracking of incidents reported by clients in the ticketing system, ensuring timely resolution according to service level agreements (SLAs).
• Uphold a high standard of customer service, professionally addressing client queries.
• Maintaining clear and effective communication with clients to ensure timely resolution of technical issues and a positive client experience.
• Determine the level of response required. This involves prioritizing and escalating tickets as needed to meet SLAs and minimize downtime.
• Assisting clients via deskside or through remote desktop tools to troubleshoot and resolve technical issues and perform post-resolution follow-ups.
• Perform first-level of network problem analysis and troubleshooting, respond appropriately to the problems.
• Perform installation, configuration and set up of computer systems as per established procedures when required.
• Liaise with third-party vendors and service providers to resolve technical issues, coordinate service requests, and ensure timely resolution of IT-related problems.
• Documenting troubleshooting steps, solutions, and best practices to create a knowledge base for future reference, training purposes, and to enhance support processes.
• Monitor and support IT equipment (including network, servers, UPS, storage, temperature monitoring device) connectivity and status through the monitoring tools, notifications, and alerts, ensuring the connectivity is always up.
• Attend and be involved during Service Desk Team meetings.
• Additional duties or projects assigned by the management may be required at times.

QUALIFICATIONS

• Diploma in Information Technology or equivalent.
• Microsoft 365 Certified: Modern Desktop Administrator Associate certification will be an added advantage.
• Cisco Certified Network Associate (CCNA) will be an added advantage.
• Microsoft Certified: Azure Fundamentals will be an added advantage.

EXPERIENCES

• At least 5 years of relevant work experience in IT Service Desk environment.
• Experience in a distribution center environment will be advantageous.
• Ability to troubleshoot hardware and software issues including but not limited to: Microsoft Windows, Microsoft Office suite. Experience with IT support tools and ticketing systems.
• Good knowledge of the following software, hardware, and systems:
• Windows OS, Microsoft Office Suite, Citrix, Active Directory, TCP/IP, Network Printers, Label Printers, PCs, Desktop Imaging, Terminal Services, Remote Desktop, Incident management tools, Request Management tools, Android and IOS devices, RF scanners, barcode scanners.
• Possess good understanding of Networking Protocols and Fundamentals, as well as able to manage PC configurations and set up.

ADMIN ASSISTANTS

Requirements:

· Able to multi-task and a reliable person

· Fast learner is appreciated

· Able to work independently

· Strong attention to details / meticulous

· With experience will be an advantage

Job Types: Full-time, Permanent

Salary: $2,000.00 to $3,500.00

Schedule:

• Perform the role of a business partner and work closely with business units on human capital activities.
• Implement and review human capital policies and procedures in line with the employment law and related regulatory compliance
• Collaborate with line managers in the enforcement and execution of human capital policies and practices
• Provide guidance on core human capital policies and processes to employees
• Review and monitor the staffing needs against establishment
• Prepare reports on manpower
• Act as the Champion in Human Capital Department for HR information systems and HRIS-related projects
• Work closely with business units and Union to address to employee grievances and any other industrial relations related issues
• Involves in ad-hoc human capital projects