The Infrastructure Director Asia leads the growth of the Turner & Townsend Infrastructure business in Asia. This has a strong foundation, with long term commissions at major aviation hubs in Asia. It now needs to build from these and expand both the sectors that we serve - Rail, Aviation, Highways, Power, Utilities - and the geographies that we operate in. This involves:

• Collaborating with our global teams to further develop compelling service propositions for the Asia Infrastructure market.
• Engaging extensively with potential clients and alliance partners to build a string pipeline of opportunities.
• Building the capability and value propositions to achieve high levels of conversion for the opportunity pipeline.
• Leverage the existing teams, working closely with the respective Key Account Manager, to support the growth of the business.
• Maintain a strong pipeline of potential recruits to support the opportunity pipeline, justifying advanced and speculative recruitment where necessary to secure opportunity.
• Further develop the management team, with sub-regional directors, key account managers and technical service leaders the key roles that are to be filled over time. Localise these roles where possible.
• Drive growth outside the current key accounts of Changi and Hong Kong airports, in rail, power and utilities.
• Support the respective Key Account Managers in maximising their opportunity.
• Ensure that service reviews and assurance activities are happening and that our service delivery meets/exceeds client expectations.
• Overall accountability for the Infrastructure P&L in Asia.

Key Objectives

• Set ambitious yet achievable targets for the business and enable continued growth within target markets.
• Increase market share and our influence within the major project and program market across the mobility and environmental resilience. The priorities for each region is set out in the regional Infrastructure business plan.
• Make the major Programmes we have won our adverts and our clients our advocates. Ensure that the right capability is deployed at the right time, global best practice is leveraged and quality of delivery is assured.
• Work hand in hand with country, segment and cost centre leaders to prioritise the opportunities in the region and secure full access to regional talent in order to provide the best resourcing solution.
• Create a consistent and growing business generation pipeline focusing efforts on the major programmes and project opportunities.
• Identify and create areas of opportunity and development for our Proposition and our People.
• Develop a position for T&T as a program partner within the regional marketplace and build the capability to deliver the service.
   

• Engage on regulatory matters including compliance with local laws applicable to products and services offered by crypto firms, in particular financial crime, conduct of business and reporting obligations.
• Lead the work with local counsel to assess new territories and applying for new licences or expanding existing licences.
• Lead the interaction with regulatory authorities, crypto service provider licensing and payments experience.
• Focusing on internal compliance policy review, including ongoing, assessments, assisting with compliance review, internal audit reviews and ongoing or ad hoc reviews.
• Support the business and product teams with regulatory analysis when assessing new products or services.
• Follow new regulatory developments in the fast moving world of international cryptocurrency regulation.
• Work closely with Business, Risk and Compliance on establishing global systems and controls to ensure regulatory compliance.
• Instruct and manage external counsel engagement as necessary.

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and real estates. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Preparation and Review of Net Asset Value calculation and reportings
• Coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Preparation and review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Assist team manager to manage the day to day operations
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

The candidate will be familiarised with the credit risk profile of the businesses within Asia.  Escalating significant credit risk issues, facilitating the execution and improvement of risk management processes and providing solutions to traders to achieve the business objectives.

Key Responsibilities:

• Support onboarding and assess the credit worthiness of trading counterparties, producers and end-users
• Prepare and monitor credit exposures, limits and overdues of the Asian portfolio on a timely basis
• Prepare credit structures including prepayments/ inventory financings etc
• Prepare credit reviews and requests to Credit committee
• Provide inputs to improve credit risk frameworks, processes and methodologies for new products and markets
• Advise and work with various stakeholders to implement appropriate credit mitigation tools including insurance, trade finance, netting and guarantee agreements
• Keeping abreast of market news and developments impacting portfolio
• Participate in counterparty meetings with traders and marketers

The position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents.

Primary Responsibilities

Manages All Porterage Tasks

• Supervises and participates in the activities of the personnel in charge of handling and safe keeping of all incoming, outgoing, and stored baggage.
• Welcomes all residents and guests, promotes inter-hotel sales and in-house facilities, and provides directions and suggestions to the hotel surrounding areas.
• Ensures the smooth running of all hotel entrance and driveway operations by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Participates in the Raffles Hotel Singapore Arrival and Departure Experience

• Supports and assists the Doorman and Reception teams during every resident arrival and departure.
• Supports and monitors activities the drop-off and pick-up of valet-parked vehicles and the taxi and hired car queue according to priorities.

Acts as Supporting Element of the Entire Guest Journey

• Works closely with all hotel colleagues to create efficient, yet personalised service encounters for all residents.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services 

• Ensures guests receive the experience and service as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by the management.
• Adheres Workplace Safety and Health (WHS) policies and procedures.
• Performs any other duties and responsibilities that may be assigned.

We are seeking an Android Intern to join the Transaction team to provide a platform in optimising the core services for reliable, scalable and effective order checkout, transaction and payments. We abstract the underlying complexities and enable every product line to deliver an amazing ordering experience.

Responsibilities:

• Gain exposure by working in a cross-functional product team to create solutions and apps focused on our different customers’ needs, across global and APAC markets.
• The opportunity to learn about cutting-edge programming practices using Kotlin.
• Hands-on experience working with MVVM architecture.
• Understanding & implementing SOLID principles.
• Write clean, testable, scalable and maintainable code that complies with foodpanda’s standards and best practices.
• Experience working on foodpanda's world-class technology platform and learning the day-to-day activities that power it.
• First-hand experience in building and operating high-scale services that serve millions of users.

Your Career

Working together with a Systems Engineer, you will be responsible for delivering SD-WAN sales in the region You are the primary point-of-contact for SD-WAN business in the region and are accountable for delivering at above quota sales performance in your region. You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by Palo Alto Networks solutions. 

You will be tasked with bringing the benefits of SD-WAN/SASE solutions to customers. As a key member of the SD-WAN Sales team, you will collaborate closely with cross-functional teams within the region. You will partner closely with Pre-sales Engineers to drive growth for our SD-WAN solution. You will take ownership of growing the SD-WAN business within your respective market by staying at the forefront of industry trends and customer needs.

Your Impact

• Develop and drive the SD-WAN business across the region by building external customer relationships as well as partnering with the core sales team and mapping customer strategies and engagement to drive SD-WAN business
• Facilitate communication on strategic and tactical issues facing our clients and partners
• Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that effect target markets
• Develop market strategies and goals for customers across the SD-WAN portfolio - understand the strategies, goals, and objectives of accounts
• Take full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process
• Domestic travel and possible international travel as necessary

We are looking to welcome a Customer Service Specialist (Japanese speaking) to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 27th Oct 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in-person through to resolution in line with policies/procedures, KPI, and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact. 
• Respond to customer queries via the daily retention queue in a timely and professional manner, providing price quotes, lapsed lists, and denial data to prevent lost revenue.
• Provide support with the monitoring of retention campaign performance and perform data cleansing after each campaign, reporting regularly and identifying opportunities to improve campaigns.
• Using SAP/Salesforce to manage and take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolve product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Create and update Standard Operating Procedures (SOP) or suggest amendments to relevant teams.
• Play an active role in the achievement of department goals by assisting with all types of work across the department as needed. Work effectively with the team to achieve individual, team, and departmental objectives, sharing knowledge and skills as appropriate.
• Provide support to team members, assisting with training if appropriate.
• Achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role will be expected to help with projects and workload as determined by business needs and the Manager.

PURPOSE OF THE JOB

The incumbent is required to assist Parfums Christian Dior Singapore PR function on PR activities as part of wider marketing campaigns, as well as provide day-to-day administrative support.

MAIN RESPONSIBILITIES

Campaign Activations

• Assist on planning of PR events, including ideation, sourcing, and liaising with vendors and discussion with internal stakeholders to ensure relevancy of activities planned
• Event management, including set-up and tear-down, on-site management and hosting of PR guests, post-event coordination

PR & Communications Support

• Preparation of PR materials, from downloading of assets from Central to adaptation for local usage
• Trend identification, KOLs scouting and liaison for selected campaigns
• Execution of PR campaigns including preparation of briefs, KOL lists for Central validation, dissemination of PR packages
• Coordination with media and influencers on logistical details e.g. product sendouts for shoots

Administrative Support

• Assist on ordering and packing of PR stocks
• Assist on vendor creation, PO raising, quotation & invoice tracking
• Competitor tracking of new product launches, PR and KOL activities
• Ad-hoc tasks

The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter expert in talent acquisition and provide consultative direction and industry expertise to hiring leader.    

• Location Specifics: Candidates must be based in Singapore
• Language Requirement: Native Language; English
• Position Setup: Hybrid (3 - 4 days in the office)
• Shift Schedule: Day shift (9AM to 6PM)
   

Responsibilities:

Finding Candidates:

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements.
• Review of candidates who have applied via the Applicant Tracking System (ATS).
• Evaluate candidate qualifications against position requirements and determine who to move forward in the recruitment process.
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements.
• Source candidates via resume databases, search engine and networking sites using Boolean search language.
• Solicit and pursue referrals from business networks and/or internal referrals.
• Utilize Cielo’s proprietary software for mobile and email campaigning to talent communities.

Engaging Candidates:

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.).
• Articulate value proposition to candidates who are interested in the job opportunity.
• Prepare candidates for interviews, coaching them on logistical information, interview schedule, appropriate attire and overall expectations.
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.

Assessing Candidates:

• Draft and utilize phone interview templates appropriate to the job description.
• Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions.
• Issue skills testing as needed and evaluate results (if process dictates).
• Review background and reference information (if process dictates).

Influencing the Hire:

• Keep candidates engaged throughout process, ensuring consistent communication on the status of the search.
• Partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations.
• Articulate a job offer to candidate and drive for candidate acceptance, anticipating and negotiating counter-offers as appropriate.

Service Excellence:

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth).
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times.
• Provide accurate and regular reporting of recruiting activities to the hiring leader and Cielo leadership to depict both metrics and efforts.
• Identify perceived difficulties with searches and research and recommend solutions to both internal and external stakeholders.
• Proactively and regularly communicate the status of each search to the hiring leader, providing a consultative approach with recommendations on how to move forward. 

To be responsible for Boutique’s overall day to day operations. Accountable for providing best customer experience, for pre and post selling of the products of the boutiques, for brand and product promotion and for making productive contribution by organizing, assigning and executing work to meet overall boutique objectives.

Maintenance of watches

• Provide inspection service in order to identify problems with watches.
• Receive clients’ watches and prepare complete technical estimates, including immediate estimates where possible, for services, operations and change of components.
• Complete simple interventions such as bracelet changes or adjustments, checks of waterproofness, timing accuracy and time setting.
• Ensure the follow up of the intervention of AP watches by analyzing daily report synchronized between the boutique and customer service department.
  • Estimates, approvals, pick-ups

 Customer Experience and Service & Business Development

• Respond to all boutique CS enquiries
  • Phone calls, voicemail, email
• Manage client relationships and client experience within the Boutique, providing top quality service, deadline management and effective complaints handling.
• Communicate the expectations of existing clients, managed through customer service experience linked to the triage, repair and maintenance of owned timepieces.

• Prepare/draft proposals, quotations, letters of engagement, addendums, NDAs, etc  
• Liaise with clients and business units in preparing the above contracts/documents
• Liaise with legal team for review of contracts/documents
• Liaise with client onboarding team for KYC matters
• Liaise with finance team for billing matters
• Updating of CRM tool and client database/listing
• Any other ad-hoc tasks as assigned

Reporting to the Regional Head of Paid Media in APAC, you will create impact within our paid Social team and Paid Media capability. We take pride in our achievements and clients setting us apart in the industry.

You'll contribute to the opportunity of a Paid Social Director by being responsible for developing Jellyfish's paid social media offering and supporting the roll-out of associated methodologies and techniques across other international offices. You'll bring leadership, clear structure and methodology to the paid social offering, creating how to use social across single-service or integrated digital marketing campaigns.

At Jellyfish, we are committed to promoting professional growth. Your career path could lead to exciting career progression.

Your primary responsibilities will include:

• You will work with the Regional Head of Paid Media and other Director level peers across capabilities to evaluate new technologies, formats, data sources, media and technology vendors on both a global and local scale
• Support the agency vision and act as the lead for the Jellyfish social team
• You'll be an agency champion and expert across paid social.
• You will help identify commercial opportunities and collaborate with agency leads
• Ensure the correct level of time and resource is being allocated to campaigns and that client budgets are being effectively used
• Contribute to measurable success in growing the agency's revenue and profitability from social media
• Support the business development team with pitches, and developing the paid social team so that they too can contribute to winning client pitches

​​​​​​We are looking for a skilled and seasoned Data Director to join our team and lead the development of data-driven solutions. Your primary responsibility will be to build a high-performing team that is dedicated to delivering innovative and effective solutions that meet our customers' needs.

• Develop and implement advanced data-driven solutions to address complex business challenges.
• Lead a team of data scientists and analysts, optimizing campaign performance.
• Champion campaign effectiveness and drive the development of data-driven strategies.
• Build team morale and motivation by recruiting, coaching, and supporting team members to achieve excellence.
• Act as a thought leader, initiating programs to advance team skills and knowledge.
• Advocate for the use of consumer analytics within the agency and play a pivotal role in representing the data team during business pitches and presentations.

What a Senior Manager, Client Innovation does at Visa:

We are looking for a talented individual to lead Client Innovation Engagements in Asia-Pacific. The individual will be highly involved in key deliverables within client projects that have quick turnarounds. This role would ideally suit someone who enjoys working in a small team of humble and talented people, solving complex problems, and operating in a fast-paced environment.

To excel in this role, the candidate should possess the ability to plan ahead, think critically and lead from the front. She/He should also have strong degree of initiative and be driven to deliver a positive impact. A successful Senior Manager will also need to exemplify the human-centered design ethos, and apply it at the highest level consistently across all projects.

Core Responsibilities

To lead priority areas across the Innovation Centre’s mandate, including but not limited to:

Client Proof-of-Concepts (POCs)

• Defining project scope and approach, ensuring alignment with client and Visa objectives
• Craft hypotheses around challenge and problem statement, including formulating desirability, feasibility, and viability outcomes to be achieved
• Designing and delivering qualitative (e.g. ethnographic studies) and quantitative research to understand user needs and market landscape
• Structuring and facilitating client workshops (sprins) to design a holistic solution with a cross-functional team of designers, product managers, solution architects and marketers from both Visa and client side
• Ensuring top-quality client deliverables which include the value proposition, UI/UX, product roadmap, go-to-market strategy, commercials, solution architecture and development plan
• Drive eventual 0-1 product development for Visa

Practice Lead

• To represent Innovation AP as the subject matter expert (SME) on key innovation topics, and to lead global and regional cross-functional activities where Innovation is involved in
• Source for engagement leads with internal stakeholders (i.e. market and hub teams), to be scoped into pipeline opportunities and executed as client engagements
• To lead expansion of innovation practice to explore trending payments development (e.g. Web 3, Embedded Finance, Biometrics, Gaming)
• Serve as subject matter expert input on the Accelerator Programme, including sitting in on start-up interviews and supporting the execution of POCs

Thought Leadership & Knowledge Management

• Lead the development of thought leadership pieces to position Visa as the industry leader on payments and innovation
• Identify through thought leadership content on Visa’s right to play within emerging and untapped spaces where payments are involved
• Drive knowledge management, training, and other initiatives to impart Innovation best practices and knowledge across internal and cross-functional stakeholders

Primary Objective:

1. To support growth and boost Treasury’s Revenue and Franchise growth
2. Responsible for conducting regular KYC/due diligence/AML/Related/Connected Party for Treasury
3. Key data manager to ensure all data related to FIs & Issuers are maintained accurately in systems.
4. Maintain relationships with Correspondent Banks and to identify business opportunities, to promote cross referral businesses.
5. Market to foreign/domestic correspondent banks to grow Treasury’s business/product lines
6. To support Correspondent Banking Relationship including Nostro/Vostro Accounts, and enhance existing business arrangements.
7. To assist Group FI in Singapore Branch’s FI relationship with Global Banks
8. To assist Treasury in building relationship to obtain stable funding & issuance programs
9. To provide new FI solutions/products to Treasury/Branch
10. Any other ad-hoc duties or projects as assigned by superior / Head of Treasury

Key Responsibilities:

Data & KYC Officer

1. As key officer for on-boarding of Treasury FIs/NBFIs, to perform all required initial KYC, Due Diligence, AML, related party & other required screenings.
2. To diligently perform regular KYC, Due Diligence, AML and related reviews for Treasury’s FIs, NBFIs & Issuers.
3. Data officer for all Treasury FIs/NBFIs/Issuers static data, to perform static data maintenance & review.

FI Relationship Management

1. To work in collaboration with Group FI in managing a network of FI relationship that is instrumental to revenues generation and expense controls.
2. Maintain regular close relationship or communications with FIs & NBFIs for products, business opportunities and dealing lines/relationship.
3. To liaise with GFI in annual review of lines and increase the counterparty banks lines for Singapore.

Financial Perspective

1. Cross sell of existing Treasury/FI Products to generate and increase revenue
2. Assist with Bank’s NCD program and eMTN issuances and other funding sources
3. Support the Department/Division Head in the delivery of banking services to meet the Department/Division’s revenue targets. 

FI Support and Advisory

1. Provide support /advisory role Treasury and Branch on queries relating to international FI business
2. Provide FI solutions and support from agent banks for their international payment, trade and treasury support requirements

Customers / Client Coverage

1. Build and maintain effective relationships with correspondent banks/NBFIs that enhances service delivery for Treasury
2. Develop and maintain strong stakeholder management with key stakeholders both internally and externally
3. Involved in negotiation with correspondent banks on matters with regards to services fees and pricing, as well as seek solutions to finalize new/potential business transactions.
4. Develop and maintain strong stakeholder management with key stakeholders both internally and externally

As a Healthcare Consultant, you will oversee the successful execution and timely delivery of healthcare projects, collaborating closely with cross-functional teams across the organisation. You will manage projects secured through incubation and acceleration programs, as well as VentureBlick’s consulting services. Additionally, you will assist in developing proposals to help secure new business and contribute to business development initiatives, gaining exposure to various aspects of client acquisition and strategic growth efforts.

• Manage the execution and delivery of client projects, ensuring they meet agreed timelines and objectives.
• Collaborate with the global team to review and analyse client requirements, supporting the development of tailored proposals focused on tech scouting, expert insights, and healthcare market access services.
• Contribute to the creation and structuring of reports, presentations, workshops, and other client deliverables.
• Work closely with the global team to deliver high-quality client reports and presentations that align with client expectations.
• Communicate project updates, findings, and recommendations to clients clearly and effectively.
• Actively monitor project progress and maintain open communication with clients and team members to ensure seamless project execution.
• Manage projects within incubation and acceleration programmes, working under the guidance of the leadership team to ensure effective design and execution.
• Support the development and delivery of cross-border incubation and acceleration programmes for healthcare startups.
• Assist in building relationships and facilitating connections between startups and key stakeholders, including clinicians, investors, corporate partners, and government agencies.
• Contribute to the development of proposals to support the leadership team in securing new business opportunities.

• Bachelor's degree in a relevant field; a background in healthcare, life sciences or business management is a plus.
• 3-5 years in a healthcare-focused consulting firm, project management role, or related position in healthcare or medtech industry
• Experience in managing client projects, ideally within healthcare or medical device companies
• Familiarity with incubators, accelerators, or innovation programmes is a plus.
• Demonstrated ability to collaborate with cross-functional teams to execute and deliver client projects successfully.
• Strong understanding of the healthcare medical device landscape, including healthcare providers, payers, regulatory environment, and industry challenges.
• Excellent communication and presentation abilities.
• Analytical mindset with the capability to interpret complex data and develop actionable insights
• Entrepreneurial spirit with a passion for driving growth and creating impactful business opportunities

About VentureBlick

VentureBlick is the one-stop Go Global solution for healthcare innovation, making cross-border cross-sector connections to take local innovations worldwide.

We unite innovators, clinicians, investors, and ecosystem partners on a global scale for better visibility and efficiency.

Our team has extensive healthcare market experience and our curated VB Advisory Network consists of more than 3,400 clinicians and domain experts from over 60 countries. These unique assets enable us to prioritize medical value and champion meaningful open innovation.

Headquartered in Singapore, we also operate in several other markets including Korea, Germany, India, and China.

We have a proven track record of assisting a diverse portfolio of clients, including startups, SMEs, and large corporations, in reaching their milestones. Our expertise spans key areas such as global market mapping, medical validation, market entry strategies, technology scouting, healthcare partnership, and beyond. Discover more at www.ventureblick.com.

ServiceNow is currently seeking an experienced Program Manager to scale, manage, and innovate on our Authorised Training Partner (ATPs) programs across the Asia-Pacific region. The ATP program comprises multiple sub-programs that are vital to the success and scale of our training sales and delivery organizations. Your role is critical in ensuring that ServiceNow Training and Certification is available to consumers, customers, and partners across the region through these authorised training channels.

What you get to do in this role:   

• Proactively recruit, screen, and onboard new ATPs in strategic markets, aligned to global ATP program management and regional sales, delivery, and operations team requirements.
• Set, communicate, and track clear goals for existing ATPs through consistent and effective engagement, including quarterly business reviews and ongoing sales enablement that establishes ServiceNow as a top partner for preferred ATPs.  
• Collaborate with ServiceNow’s marketing and cross-functional teams to create sales enablement content and co-selling collateral for ATPs.
• Work with the regional training Sales manager to build an accurate and predictable go-to-market model for each ATP.
• Align closely with ServiceNow sellers to develop a mutual success plan for leveraging ATPs to achieve regional sales targets.
• Provide strategic guidance on partner program design and development to evolve the ATP program in alignment with global training go-to-market strategy.
• Program maturity: Establish rigorous, automated, and scalable processes that support the ATP engagement strategy and measurement of business outcomes.
• Co-own the internal training sales enablement strategy, including consolidating and communicating training updates and information to training sellers and consultants.  
• Travel up to 20% (worldwide) per year.

Primary Objective:

• The incumbent will join the team for all Head Office, regulatory reporting and submissions
• Involve in the preparation and submission of reports and returns
• Assist in the preparation of statutory accounts and tax computation for RHB Bank Singapore Branch and subsidiaries
• Reporting to regulatory and statutory bodies
• Support businesses as subject matter expert on HO and regulatory implications
• Assist in the review of all processes to ensure operational risk and high risk audit points are mitigated
• Ensure all policy documents are regularly updated to reflect current market conditions

Key Responsibilities:

Statutory and Regulatory Reporting

• Provide support to Team Lead & HOD
• Provide support to closing of month-end / year-end and financial reporting
• Prepare / check statutory accounts of RHB Singapore Branch
• Prepare / check reports for submission to  Head Office
• Reviews and update Finance risk governance and controls
• Prepare regulatory returns for submission to MAS
• Prepare/ check tax computations and tax related submissions to regulators

Others

• Advise other business units on financial accounting matters
• Involve in new initiatives/ facilitate implementation of new products / systems
• Improve team’s financial reporting governance and provide suggestions for efficiency gains
• Participate in UAT and new product launches and testings

•  
• Take the initiative and ownership of projects and clients
• Understand and document the business requirements of our clients
• Propose technology stacks and solutions that meet client needs
• Design and architect to appropriately safeguard data security, data integrity and data privacy
• Build schemas and data transformations that are optimized for the client’s use cases and query patterns
• Write queries and tests to establish performance metrics and profile outputs for the client’s use cases and query patterns
• Guide and mentor other team members with matters related to both business and technical requirements, as well as create and publish best practices, methodologies and guidelines
• Understand and account for tradeoffs in performance, usability, accuracy, integrity of data
• Deliver clear, well-communicated and complete design documents
• Defend and convince clients of the validity and merits of our solutions
•  

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION _________

DATA ANALYTICS & CONSOLIDATION

• Coordinate, organize and consolidate data for weekly/monthly sell-out and shipment reporting and to provide data clarity to the team
• Forecasting for all accounts through sell-out analysis and retail team’s feedback, generating insights to facilitates decision making
• Develop and maintain data dashboards and reports utilizing key metrics for management and department decision-making, ensuring accuracy, timeliness, and data consistency
• Create fun & engaging ways to communicate KPIs and key metrics to Office and Field team to further motivate their performance
• Design and oversee the automation of data pipelines to streamline the ETL process, ensuring seamless integration from raw data collection to dashboard/report deployment

OPERATION & PROCESS OPTIMIZATION

• Collaborate with cross-functional teams on digital automation initiatives to enhance workflow, operational efficiency, and overall team productivity
• Daily cost tracking and coordination through regular communication within the team, ensuring cost-to-date is in line with Finance’s data
• Create and maintain all project and processes documentation for referencing especially in data management    

ADMINISTRATIVE & OPERATION SUPPORT

• Assist in managing the daily operational needs, such as Salesforce data uploading, for all stores
• Provide administrative, logistics support to retail team and stores
• As well as any other administrative responsibilities for Director / Area Managers, such as following:
  • Reporting, Dashboards and KPI Delivery, Support and Maintenance
  • Data Governance, Quality and Ad-hoc Analytic Request
  • Improve business intelligence capabilities and optimize operating effectiveness
  • Local field visit of Airport and Duty-Free Store for store setup
  • Oversee office administrative matters and provide logistical support to the team
  • Operational savvy, strong communication and project management skill

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

So, How Far Will You Take Dior?

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION _________

ANIMATION & PRODUCT LAUNCHES

• Assist in designing and creating visual merchandising displays based on launches needs in all POS in SEA markets and to manage the production and delivery to stores
• Assist in collation of launch POSM and testers for markets based on marketing priorities and budget.
• To help to check through all markets POSM forecast.
• Consolidate POSM orders that requires local fabrication for all markets, mainly on PCD launch.
• Update planogram for all stores and formats based on Merchandising plan and aligning with Marketing team.
• Preparation of visuals for various formats utilizing brand guidelines and manage vendors in the process and ensure visuals are installed on planned launch date.
• Consolidate launch reports for submission to Regional team and photos update.
• To assist VM manager in coordinating with suppliers on VM POSM production for animation and events setup.
• Setup of animation and events.

OPENINGS

• To create and plan the visual merchandising aspects of a new store by preparing the planogram, category organization and visual elements of the store.
• Assist in sourcing and ordering of merchandising elements, manage the production processes, timeline, and quality.
• Preparation of comprehensive and clear store opening fitting guide for setup team to follow.

INVENTORY & QUOTATION MANAGEMENT

• To manage long-term planning for planograms based on the product assortment plan to identify POSM needs and allocation for SG network.
• Generic and launch POSM Inventory management - to ensure sufficient stock level at warehouse & office for Openings & Maintenance.
• Track status of orders and ensure timely delivery of POSMs to each store.
• Work with logistics team to align allocation plans for markets and ensure healthy POSM stock levels.
• Track cost spending with every launch VM (F24, F27) budget.

E - VM

• To assist VM manager in visual Adaption for site E-Corner update & campaign deployment.

WHAT CAN WE OFFER ?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

So, How Far Will You Take Dior?

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION _________

Sellout Performance Report and Tracking (50%)

• Quarterly Beaute Research analysis on market trends/evolution and Gap-to-leadership
• Monthly Sellout Report analysis and tracking for all TR APAC markets
• Preparation of the Yearly Travel Exclusive (TREX) Roadmap
   

Go To Market Seminar Preparation (20%)

• Coordinate with Category Manager and assist with the preparation of Go-To-Market presentations, booklets and assortment analysis review (in/out strategy)
• Facilitate the Go To Market Seminar particularly on the planning, organization & coordination

Launch Preparation (10%)

• To support Category Managers with 360 Launch Event Pack preparation, including coordination with other functional marketing teams and dissemination to all TR APAC markets
• To build Post Launch Report alongside with Category Managers and identify key areas of improvement for 3-star launches across all axis

Competition Study (5%)

• Timely competitor study: Build monthly presentation deck to share competitor launches and interesting innovations to support Category managers in Novelty launch development
• Deep dive in Chinese markets/trends on social media (Little Red Bok, Douyin, Tiktok) to identify key beauty trends  

Support for Preparations on Key Meetings & other adhoc tasks (5%)

• Prepare and support with Data and Performance Analysis for Retailer meetings
• Operational support and coordination for key meetings (i.e Gifting, Organization etc)
• Weekly Marketing Newsletter preparation
• Weekly DiorINFO downloads
• Weekly Product Order support & coordination across TR APAC Regional Marketing Team

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

So, How Far Will You Take Dior?

1. TRADE MARKETING PLAN

• Oversee the animation calendar to ensure it is fully updated.
• Manage and update the full-year Trade plan according to changes from markets, and carry out detailed analysis of trade data by axis and by market.

1. TRADE COORDINATION & OPERATIONS

• Assist the Trade Marketing Executive to design customer journey and manage the trade operational execution (brief to designer team and coordination with markets).
• Developing trade tools adapted to TR APAC markets for all Travel Retail activations across the region.
• Liaise with external suppliers to ensure efficient coordination of trade tool production and delivery to the Local Markets

1. MARKETING LAUNCHES PREPARATION

• Preparation of 3 axis launch packs with information from headquarter and adapt to Travel Retail market.
• Help to update 360 launches prior to launch.

1. COMPETITION RESEARCH AND ANALYSIS

• Prepare newsletter detailing key competitor animations to ensure the team has the latest market information.
• Follow-up on China local market activities: Little Red Book, Tmall, Weibo.
• Mystery shopping in local market to monitor competitor animations.
• Conduct in-depth research about industry best practice in terms of trade retailtainment and customer journey innovation (ability to leverage on Chinese sources would be an advantage).

1. TRANSLATIONS
   • Create Chinese translations for regional GWP showcards.
   • Support the Trade Marketing Executive in Chinese-English translation.

• Manage a portfolio of clients
• Provide advisory and consultancy services to clients
• Submit and/or review of regulatory filings and notifications
• Liaise and correspond with MAS and auditors
• Periodic compliance reporting to senior management or board of directors
• Provide or review compliance manual
• Provide or review compliance checklists, registers, and calendar
• Prepare and review regulatory returns and forms
• Perform ad-hoc projects, including but not limited to regulatory mock inspections, AML/CFT CDD checks
• Other ad-hoc duties as the need arise