Expectations of a Creative Director

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Participants in, and leads brainstorming sessions
• You will report into an Executive Creative Director and/or Chief Creative Officer

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Special requirements

• You have about 12-15 years of work experience and a track record of brave ideas that have made an impact, big or small, on the world we live in
• You’re a keen student of life, open and curious, always learning
• As a communicator, every surface, channel and medium, social or otherwise, is your canvas. You’re just where people are
• Won the awards that matter. Winning isn’t everything, but excellence is
• Understand social media, online media jargon and technology
• Can work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers across levels and disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions can be expected
• Naturally well organised and unfazed when working towards deadlines

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Global Education & Opportunities (GEO).
• Stakeholder Management
  • Cultivate and maintain strong relationships with partner universities, recruitment agencies, and potential partners through consistent communication.
  • Lead the annual placement projections and negotiation exercise with partner universities.
  • Promote SMU's programmes to prospective students and overseas universities, both virtually and in person.
• Programme and Event Management
  • Plan and execute events such as SMU's Study Abroad Fair, Orientation, Farewell Party and other student outreach and programme publicity initiatives.
  • Provide ongoing support and guidance to outbound SMU students and inbound international students throughout the programme. This includes managing the team's role-based mailbox and responding to programme-related inquiries.
  • Conduct surveys to gather feedback, analyse results, and prepare reports on students' study abroad experiences, as well as their learning outcomes.
  • Contribute to the daily operations of the exchange programmes, including onboarding, outreach, logistics, and billing.
  • Work closely with other departments within SMU to ensure full compliance with academic policies and study abroad safety protocols.
• Special Projects
  • Collaborate with the team to identify and implement improvements in operational processes to enhance effectiveness and efficiency.
  • Lead and manage various programme-related projects, assembling teams to successfully deliver on project goals.

• Diploma or degree holder, preferably with programme delivery and event planning/management experience.
• Strong knowledge of global education and experience in managing international student programmes and events.
• 1 to 2 years of experience in developing and running student programmes, focusing on recruitment and engagement.
• Excellent communication skills, confident in cross-cultural settings; Mandarin fluency is a plus.
• Sales-driven, with a focus on building relationships and growing programmes.
• Proactive, analytical, and adaptable, with problem-solving skills to address challenges.
• A team player, adaptable, and able to thrive in fast-paced environments.
• Detail-oriented with strong planning and organizational skills.
• Able to manage multiple tasks and deadlines efficiently, with high accuracy.
• Tech-savvy, with strong IT and social media skills for programme promotion.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food and Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of F&B.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time 80% in the operation.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Senior Assistant Director of Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Senior Assistant Director of Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Assistant Director, Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the
• Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue e.g promotion etc.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level within 14 – 24 months.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Director of F&B.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Stream lines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilites

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the F&B Management Team.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage / Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 3 years of experience in similar position in the hotel or free-standing restaurant and bar environment.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.

Competencies

• Extrovert, sociable, and avid representing Food & Beverage and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates approached with Executive Chef.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Marketing & Digital Executive

Job Description

We are looking for an experienced and result-driven Marketing/Digital Marketing Executive to join our awesome marketing team! You will assist the Marketing Manager for setting up, implementing and managing the overall company's marketing and digital marketing strategy. You will also be tasked with developing budgets and expenditures, as well as coordination with R&D. You will assist the Marketing Manager in developing and managing our company's advertising campaign

Digital marketing strategies are extremely important for our company's success, so your role will play a crucial role in achieving our business goals and objectives.

We are expecting you to have experience and a big passion for digital technologies and all digital marketing channels.

Main Accountabilities

• Participate in developing and implementing the overall digital marketing strategy, including campaigns and promotions across all digital channels .

• Manage social media channels to drive engagements in the community

• Implement and tracking of paid ads across all digital channels

• End-to-end execution and management of digital marketing campaigns – from content generation and copywriting, to campaign tracking and reporting

• Updating and managing market places’ content such as marketing content and company information

• Ensure all digital assets to be brand compliant according to company standards.

• Maintain good relationships with all market places and partners

• Manage the professional website content architecture and identify approaches / strategies to improve the website

• Manage consumer’s enquiries on social media platform via Live Chat

• Provide off hour support during peak business activity period (i.e Festive, Double 11, special launches)

• Drive quality traffic to ecommerce sites to ensure conversions and sales.

• Administrative duties including handling all customer-related engagement in relation to delivery or product issues, special orders, online sales invoices and complaints etc.

• Manage our CRM system, email campaigns.

• Perform other duties as assigned.

• Strategize and manage all aspects of paid search from campaign setup, budget management, keyword research and optimization.

What we are looking for

• A strong command of English

• IT savvy. Strong computer skills, experience in SEM & SEO

• Proficiency in MS Excel

• basic knowledge of design software i.e Photoshop is an advantage

• Experience in managing market place or e-commerce sites preferred

• Up to date with latest technology developments on social media platforms

• Prior experience in Retail or FMCG is a plus

• Able to work in a fast-paced environment

• Live and breathe digital trends

• High energy with positive ‘can do’ attitude, and result driven

• Prior experience in social media management and digital paid ads.

• Able to communicate effectively across different departments and teams

Education & Experience

• Minimum Diploma in Business, Marketing or related disciplines

• At least 2 years of relevant marketing experiences from related industries such as FMCG/Fashion Retail brands

Personal Attributes

• Passion for digital and technology

• Enjoy frozen treats

• Good command of English; both written and spoken

• Self-motivated, meticulous and results oriented

Competencies

• Social media savvy (Facebook, Instagram etc)

• Strong administrative and time management skills

• Ability to think creatively and spontaneously

• Strong multi-tasking and proactive

• Ability to work in a fast-paced environment

• Ability to interact well with people from diverse cultures

• Digitally Inclined

THE COMPANY’S ETHOS

Happy People Make Happy Treats

Smooze! Is the manifestation of one’s salad days. With open-minded authenticity, the company’s goal is to feed the world healthy, quality treats that will satisfy every sweet tooth. The dynamic team behind Smooze! cheekily refer to their product as the “Gen Z of ice pop”, promising a seasonal lineup of swanky, bold innovations.

As the generation becomes more woke, consumption is becoming increasingly anchored on ethics. To that point, Smooze! Ice Bar aims to be on the forefront of culinary revolution, creating tongue-in-cheek concoctions that does not compromise the health of its consumers nor the earth.

At Smooze Ice Bar, every product is made with the full support of the lit young crew united by a love for the world and the environment, a philosophy shared by a growing population in Singapore. “We would like people to think of us as innovators on the forefront of creating delightful and sustainable products for our customers”, says the SMOOZE gang!

As we move forward, we are looking for dynamic, innovative and responsible individuals to be part of our growing team.

Key Responsibilities and Activities:
1. Operations Support
• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Management, Health checks, Security Checks.
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.
2. Contribution to SRE (Site Reliability Engineering) activities:
• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks.
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.
3. Project involvement
• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.
4. Training
• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.
5. RampUp:
• Ramp Up Knowledge in ServiceNow Platform technology
• Become a Certified System Administrator

3+ years of relevant experience required.


Qualifications:
• Bachelor’s or Master’s degree in information technology,
• Experience in Systems / Operations / IT.
• Knowledge of programming languages like JavaScript
• Knowledge in Security
• Basic knowledge of ITSM principles
• Experience in IT project management, DevOps/Agile
• Fluent in English


Preferred Skills:
• Excellent analytical and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to document processes, configurations, and user guides clearly and effectively.
• Familiarity with HTML, CSS, and web services (REST, SOAP) is beneficial.
• ServiceNow certification (eg. ServiceNow Certified System Administrator)

Job Responsibilities

• Greet customers warmly before and after their respective game sessions.

• Conduct game briefings creatively and ensure player safety.

• Ensure that customers are well attended to and that game timings are adhered to

• Reset rooms for upcoming games and assist with overall operations of escape rooms.

• Maintain basic housekeeping standards of props and game hardware

• Open and close the shop as needed

• Collaborate effectively as a team player and work closely with other team members

Desired Traits

• Enjoy working in a diverse and energetic environment with a positive, cheerful attitude and strong interpersonal skills.

• Preferably have experience hosting Uni/Poly/School orientation games and student CCA leadership experience.

• Students/First timers are welcome to apply.

Benefits

• On the Job Training will be provided

• Variable & Flexible Shifts Available

Renumeration

• Salary: $9 - $13 per hour and above for part timers (Based on Experience)

Working Hours:

• Morning shift: 9.45am to 4pm

• Afternoon shift: 4pm to 10.30pm or closing

• For late games that ends past 11pm, we do provide transport allowances.

Interested candidates, please send in your resume to [email protected] or [email protected]

The Restaurant General Manager of Butcher’s Block is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant General Manager, you will act the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands-on experience in similar restaurant concept.
• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.
• Prior work experience in Asia, Singapore or Southeast Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.
• Strong understanding of sustainability.
• Familiar with LQA and Forbes standards.

Competencies

• Extrovert, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Chef In-Charge.
• Sense of urgency and able to priorities.
• Good business acumen.

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Solve mold assembly & mold function problem

Conduct repairs, modification & improvements for new mold

Production tooling repair & maintenance

Good Pay + Good allowance + Good Bonus

§ Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

§ Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

• Beach Road - Singapore
• 5 days work (Monday - Friday )
• Industrial & Landed Project, Autocad, BIM
• Near mrt station, friendly working environment.

Responsibilities & Requirements

• 1 - 2 years of working experience
• Possess Nitec/ Diploma / Degree education
• Achitectural background
• Some experience with Statutory Board / Government Agencies Regulation & Compliance (eg. URA, BCA, SCDF… etc)
• Some experience in industrial projects and/or landed property projects an advantage
• Able to produce drawings that is up to Authority standards
• Proficient in Autocad

Company Overview

We are established Consultants , working on all type of building works both Civil & Structural Architectural

aspect. We are currently expanding our company and looking for dynamic individuals to join our team for the immediate position.

• Maintain cleanliness, upkeep, organization, and maintenance of the restaurant space
• Communicate standard operation procedures to staff to assure quality and consistency of service
• Know menu, menu prices, and composition of food and beverage menu items; be familiar with all daily specials with proper plating procedures and restaurant promotions

Good Knowledge of multi cuisine and good communication skills in particular for this position

· Must be able to work weekends, public holidays and on split duty

· Must possess service oriented attitude and be adept at handling guests

. Must be able to work under stress and be adaptable

Responsibilities:

• Safely transporting workers as well as various products and materials to and from specified locations in a timely manner.

• Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing.

• Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning, and vehicle maintenance.

Requirements:

• Must have Singapore Class 4 driving license.

• Clean driving record.

• More than 2 years experience in driving.

• Sound knowledge of road safety regulations.

• Working knowledge of local roads and routes.

• Effective communication skills.

• Punctual and reliable.

• 6 days per week

Key Responsibilities:

• Manage client stakeholders, build relationships, and deepen client accounts to assist in ongoing business development.
• Develop project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
• Coordinate internal resources and third parties/vendors for flawless execution of projects.
• Develop a detailed project plan to track progress. Ensure all projects are delivered on-time, within scope, and within budget.
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Ensure compliance with safety regulations and industry standards throughout the project.
• Monitor and control project performance through regular reporting to management and clients.
• Conduct risk management to minimize project risks.

Requirements:

• Must have both marine and construction working experience.
• Must have experience in handling full projects and managing client relationships.
• Marine construction-related working experience is preferred.
• Possess a Certificate of Project Manager Safety Course is an advantage.
• Proficiency in Microsoft Office, Microsoft Project, AutoCAD, etc. Knowledge in SketchUp is a plus.
• Strong capability in client management and team/people management. High emotional intelligence to manage and work effectively with workers and divers from different nationalities and backgrounds.
• Strong organizational and project management skills, including planning, scheduling, budgeting, and resource allocation.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Key Responsibilities:

• Pre-plan and prepare detailed construction schedules, ensuring effective coordination of all project activities.
• Monitor and report on both on-site and off-site project management, ensuring adherence to schedules and milestones.
• Prepare and submit progress reports as required by consultants and clients, ensuring all stakeholders are updated on project status.
• Analyze and review project specifications, including civil/structural, architectural, and M&E drawings to ensure alignment with project requirements.
• Conduct regular monitoring of construction work activities, preparing daily, weekly, and monthly site reports.
• Collaborate with various teams and stakeholders to ensure smooth project execution and timely completion.
• Ensure compliance with all relevant construction methods, materials, and BCA (Building and Construction Authority) regulations.
• Perform site inspections and quality control to guarantee construction meets project specifications and standards.
• Manage site logistics, resource allocation, and troubleshooting of issues that may arise during construction.
• Daily sea travel to island work sites is mandatory.

Requirements:

• Relevant project experience in dredging, reclamation, or near-shore construction is preferred.
• In-depth understanding of marine construction processes, industry standards, and regulatory requirements, including contract law and legal principles.
• Strong knowledge of construction methods, materials, and BCA regulations.
• Excellent project management skills, with the ability to coordinate multiple tasks and stakeholders effectively.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle challenges efficiently.
• Ability to travel daily to island work sites.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Key Responsibilities:

• Develop, review, and negotiate contracts for marine construction projects, ensuring compliance with industry standards and regulatory requirements.
• Manage the entire contract lifecycle, including preparation, execution, and close-out, ensuring all contractual obligations are met.
• Provide advice and guidance to project teams and senior management on contractual matters, risk management, and dispute resolution.
• Collaborate with legal, procurement, and finance teams to ensure contractual terms align with project objectives and budgets.
• Monitor contract performance and identify any issues that may affect the timely and successful completion of marine projects.
• Draft and review contractual documents, including tenders, proposals, and variations.
• Ensure that contracts comply with all relevant laws, including marine construction regulations, environmental laws, and safety standards.
• Maintain records of all contractual documentation and correspondence for audit and compliance purposes.
• Resolve disputes and facilitate communication between clients, contractors, and other stakeholders.
• Provide continuous improvement feedback to senior management for optimizing contract processes and mitigating potential risks.

Qualifications:

• Extensive experience in contract management within the marine construction industry.
• In-depth knowledge of marine construction processes, industry standards, and regulatory requirements, particularly contract law and legal principles.
• Proven ability to negotiate and manage complex contracts.
• Strong attention to detail, organizational skills, and ability to work under pressure.
• Excellent communication, presentation, and interpersonal skills.
• Ability to assess risk and implement effective risk management strategies.
• Proficient in contract management software and Microsoft Office Suite.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Key Responsibilities:

• Perform on-site service, maintenance, and repair of equipment.
• Ensure timely resolution of technical issues while maintaining high customer satisfaction.
• Participate in standby duties and provide support outside regular working hours as needed.
• Diagnose, troubleshoot, and implement solutions through self-learning and research.
• Accurately document service activities and maintain proper records.
• Collaborate effectively with peers and communicate professionally with customers.
• Ensure punctuality and commitment to completing assigned tasks.

Requirements:

• Comfortable working in a fast-paced environment.
• Willingness to take on standby duties as part of the job.
• Basic knowledge of Microsoft Office and computer skills.
• Demonstrated ability to self-learn and research technical information.
• Strong communication skills to interact with peers and customers.
• Highly punctual, reliable, and committed to delivering tasks on time.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

· To assist the Project Manager or Project Engineer in the daily execution of work;

· Inspecting construction sites regularly to identify and eliminate potential safety hazards;

· Enforcing site safety rules to minimize work-related accidents and injuries;

· To supervise the work of sub-contractors and in-house workers;

· To work closely with other site operations staff to meet the project schedule;

· Ensure installation is carried out as per construction drawings;

· To monitor the progress and quality of work being performed by workers;

· Ensure that works are executed within an acceptable standard of workmanship;

· Attend the daily tool-box meeting and convey clear instruction accordingly;

· Understand and ensure compliance with project requirements and scope of work.

Summary of Qualifications

1. Vocational Certificate in any relevant technical discipline;

2. At least 3 years of working experience in the related field;

3. Proven experience working as a Supervisor;

4. Good knowledge of local building codes and construction safety regulations;

5. Working knowledge of construction tools and equipment;

6. Possessed of relevant safety certification (SCWSH / BCSS / CSOC / W@H / First Aid etc.) is desirable;

7. Highly proactive attitude, self-motivated, team player, problem-solving skills;

8. Excellent organizational and communication skills;

9. May need to work on Sunday and public holiday.

10.Able to work night shift and split shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities:

• Taking design briefs to understand requirements
• Conceptualising and developing design concepts, graphics and layouts
• Conceptualising and creating brand visual style guides for various clients
• Designing and producing online and offline collateral in accordance with brand guidelines
• Presenting ideas, concepts and design solutions to various stakeholders and incorporating their feedback into the final design

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Arts/Design/Media Studies or related fields
• A flair for creativity and have a keen eye for aesthetics in a fast-paced environment
• Learn fast and work independently
• Take pride & responsibilities in own design works; achieving the best through reworking & experimenting!
• Excellent communication skills and can clearly communicate your ideas, designs and suggestions.
• Strong team player who can collaborate effectively with different stakeholders
• Possess good knowledge of design tools such as Adobe InDesign, Illustrator, Photoshop, Lightroom and Dreamweaver.
• Having experience in motion graphics and video editing is a bonus!

Job Descriptions:

· Ensuring clean, safe and well-organized shop.

· Setting up work stations, and ensuring cleanliness and tidiness throughout shift.

· Assisting with keeping linens clean and tidy, and replacing them between sessions.

· Sterilizing equipment.

· Consulting with clients to identify appropriate massage services.

· Providing massage services listed in brochure.

· Maintaining records and filing documentation.

· Complying with all applicable standards, rules and regulations.

Working Location:

· North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

· 6 days work week, 10 - 12 hours

Salary:

· To be discussed during interview

Requirements:

· Able to work on public holidays

· Able to work 6 days a week

· Able to work and stand for long hours

· Cannot reject assigned clients / jobs

· Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

· Decent communication skills, both verbal and written.

· Excellent people skills.

· Well-groomed, professional appearance.

· Comfortable with performing massages on diverse clients.

Job Descriptions:

· Ensuring clean, safe and well-organized shop.

· Setting up work stations, and ensuring cleanliness and tidiness throughout shift.

· Assisting with keeping linens clean and tidy, and replacing them between sessions.

· Sterilizing equipment.

· Consulting with clients to identify appropriate massage services.

· Providing massage services listed in brochure.

· Maintaining records and filing documentation.

· Complying with all applicable standards, rules and regulations.

Working Location:

· North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

· 6 days work week, 10 - 12 hours

Salary:

· To be discussed during interview

Requirements:

· Able to work on public holidays

· Able to work 6 days a week

· Able to work and stand for long hours

· Cannot reject assigned clients / jobs

· Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

· Decent communication skills, both verbal and written.

· Excellent people skills.

· Well-groomed, professional appearance.

· Comfortable with performing massages on diverse clients.

Responsibilities

• Support acquisition and marketing campaigns for the bank’s commercial cards to deliver to acquisition goals
• Manage day-to-day operations of the card acquisition process end-to-end.
• Serve as an internal reference for commercial cards product features, operational and technology aspects
• Manage and resolve customer exceptions
• Perform accuracy checks of daily/monthly/adhoc reports
• Handle any other general administration duties and assist in ad-hoc projects as required
• Other ad hoc duties as assigned

Job Requirements:

• Degree holder with at least 1-2 years of relevant working experience
• Comfortable with Microsoft Excel, including experience with formulas and basic functions.
• Knowledge in Payments business, especially credit cards. Experience in a financial institute or in the payments industry is advantageous
• Good analytical, interpersonal skills and problem solving skills with ability to manage stakeholders
• Strong attention to detail and accuracy, independent, self-motivated with good time management

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C511

Reporting to the Supervisor or other senior managers as required.
Liaising between the Supervisor and other employees.
Hiring and training new employees.
Developing training materials and conducting training sessions and workshops.
Establishing business knowledge and awareness of shared company goals.
Monitoring both individual and team job performance metrics.
Providing staff with technical guidance and assistance.
Relaying productivity concerns to the Supervisor.
Preparing job descriptions and work schedules.
Assisting with other administrative tasks, when required.

58 RECRUITMENT PTE. LTD

19C9772

88669633

Job Title:

· Spa Therapist (Masseur)

Job Descriptions:

• Providing massage services listed in brochure.

• Attending and participating in meetings and training sessions.

• Ensuring clean, safe and well-organized spa facility.

• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift.

• Assisting with keeping linens clean and tidy, and replacing them between sessions.

• Sterilizing equipment.

• Accompanying guests to and from treatment rooms.

• Consulting customers to identify appropriate massage services.

• Maintaining records and filing documentation.

• Complying with all applicable standards, rules and regulations.

Working Location:

• As indicated in the application

Working Hour:

• 8 - 12 hours per day (To be discussed during interview)

• 6 days work week (Including Weekends)

Salary:

• Commission based ($3000- $6000 or more)

Requirements:

• Minimally a secondary education certificate (SPM or N’ levels)

• Singapore Massage Certificate (advantage)

• Experience in providing massage services (advantage)

• Training will be provided for those who do not have experience

Job Title:

· Spa Therapist (Masseur)

Job Descriptions:

• Providing massage services listed in brochure.

• Attending and participating in meetings and training sessions.

• Ensuring clean, safe and well-organized spa facility.

• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift.

• Assisting with keeping linens clean and tidy, and replacing them between sessions.

• Sterilizing equipment.

• Accompanying guests to and from treatment rooms.

• Consulting customers to identify appropriate massage services.

• Maintaining records and filing documentation.

• Complying with all applicable standards, rules and regulations.

Working Location:

• As indicated in the application

Working Hour:

• 8 - 12 hours per day (To be discussed during interview)

• 6 days work week (Including Weekends)

Salary:

• Commission based ($3000- $6000 or more)

Requirements:

• Minimally a secondary education certificate (SPM or N’ levels)

• Singapore Massage Certificate (advantage)

• Experience in providing massage services (advantage)

• Training will be provided for those who do not have experience

We are seeking a detail-oriented and proactive Administrator to join our team. The ideal candidate will play a key role in liaising with clients, ensuring timely follow-ups, and managing administrative tasks related to documentation, filing applications, and submissions to authorities. This role is critical in maintaining smooth operations and delivering excellent service to our clients.

Key Responsibilities:

1. Client Liaison - Communicate with clients to follow up on required documentation. Provide clear and timely updates on the progress of applications and submissions.
   
2. Documentation & Filing - Ensure all client documents are accurately prepared, filed, and maintained. Handle data entry, maintain filing systems, and ensure compliance with regulatory requirements.
   
3. Application Management - Prepare and submit applications to relevant authorities within specified timelines. Track and manage application statuses, ensuring deadlines are met.
   
4. Administrative Support - Assist with general office administration and ad hoc duties as required. Coordinate with internal teams to streamline workflows.
   

Requirements:

• Diploma or equivalent qualification in Business Administration or a related field.
• At least 2 years of experience in a similar role (experience in corporate secretarial or professional services preferred).
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office Suite and familiarity with regulatory portals (e.g., BizFile, ACRA) is a plus.
• Ability to work independently and as part of a team.

Come join us to express your Andaz as Captain - Outlet if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Captain - Outlet is responsible to assist the Outlet Assistant Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.

Your Profile

• Ideally with a relevant Certificate or Diploma in Hospitality or Tourism management.
• Minimum 1 year of work experience in hotel operations or restaurant.
• Good problem solving, administrative and interpersonal skills are a must.
• A can-do attitude.

Benefits

• 5 days work week
• Medical and Dental benefits
• Staff discount
• Duty meals provided
• uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **