Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Overview

To provide our customers the benefits of specialized and personalized service for events and group accommodation management. The functions and responsibilities revolve around ensuring a smooth transition of confirmed business from the Sales Centre to Event Management, which will assure successful event delivery through efficient coordination and communication. The process incorporates a sales function of ensuring accurate forecasting of confirmed business volume and upsell. Customer satisfaction is the key to repeat business.

Functions and Responsibilities

Department Function

• Reports directly to Director of Event Management/Senior Event Manager.
• Responsible for Event coordinator performance/goals/development.
• Executes goals established by Director of Event Management /Senior Event Manager with common objective.
• Integrity to ensure security and confidentiality of all Hotel sales accounts and profiles.
• Ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery.

Operating Procedures and Workflow

• Execute workflow according to Standard Operating Procedures of Event Management
• Smooth takeover of confirmed events/groups within 24 hours of handover
• Continue to build/maintain rapport and confidence with organizer
• Professional advice and efficient follow-up with organizer during planning phase
• Accurate forecasting of definite groups with minimal targeted variance of 3-5%
• Close follow-up on release dates as per attrition/deposit commitments in contract
• Constantly update Group Coordinator on latest rooming list details/transfers/amenities/others
• Ensure all technical procedures concerning takeover/update of groups is executed in S&C
• Ensure all administration and filing concerning takeover/pre/post event is executed
• Ensure accuracy of Daily/Weekly BEO Forecast/Weekly Group Forecast/Cover Sheets/BEO’s
• Ensure quick follow up and retrieval of updated event details e.g. room rate/peak room nights/nature of event/group/deadlines for rooming list/release rooms/deposits
• Accuracy in capturing, recording and dissemination of updated information/changes is vital
• Ensure timely communication and distribution of all Group Cover Sheets and Banquet Event Orders
• Ensure VIP procedures adhered with necessary Pre-Conference Meetings
• Ensure ‘POP UP’ events/groups communication procedure addressed
• Present during execution of event with formal handover to Banquet Operations/Front Office
• Ensure proper storage and recording of all event materials prior to and after event
• Ensure necessary Indemnity undertaken pertaining to areas that may result in Hotel liability
• Adhere best practice procedures for Sales & Marketing and Catering IT systems e.g. FIDELIO S&C/FRONT OFFICE

Revenue & Profitability

• Accountable for accuracy in S&C Weekly Group Forecast of definite groups vis a vis forecast error percentage.
• Responsible to engage upsell
• Solicit future business during post-even cycle for Sales Center
• Proactive involvement in any Hotel sales initiatives/promotions
• Drive profitability with objective of cost savings in all logistics commitments involved in event planning
• Awareness of competitor product, packaging, pricing, customer profile and service quality
• Periodically initiate competitor shop calls/surveys or involve in Property diagnostic exercise
• Ensure accuracy of teams Catering Month End Reports (CMER)

Customer Service / Feedback & Product Development

• Present during execution of event with formal handover to Banquet Operations / Front Office
• Proactive in contribution towards suggestions for improvement of customer service or workflow
• Establish a smooth communication channel with all internal and external guests
• Encourage and obtain timely guest feedback with effective of communication to departments concerned
• Compile Weekly Event/Group Feedback
• Ensure Meeting Planner Survey (MPS) issues to all organizers
• Exercise empowerment and decision making in Service Recovery with recommendation for improvement
• Commitment to review, update, improve and instill creativity in product
• Keep abreast of technology and product knowledge

Training

• Participate in daily 15 minutes training and assigned as champion for any formalized training

Associate Satisfaction

• Maintain sound and positive rapport with key sections; Sales Centre/Proactive Sales & Reservations and all other departments in Hotel
• Maintain harmony in team spirit and morale in line with Pulse Survey
• Responsible for development and training of coordinators

Others

• Perform any other duties and responsibilities as assigned accordingly

Job Requirements

• Degree or Diploma or equivalent professional qualification, or previous experience in Event Management
• Ability to prioritise and plan workload efficiently, with a thorough and meticulous approach.
• Highly organised and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
• Ability to work well under pressure and priorities tasks, as directed as well as using own initiative.
• May require occasionally to work on weekend and odd-hours for events, roadshows.
• Able to start work anytime or within short notice period.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Provide level 1 and level 2 application support (technical and functional) to a portfolio of counterpart credit risk applications.
• Analyze and manage incidents/problems/requests coming from users
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Supervise and monitor daily and monthly chains and handle user request by working
• closely with project, infrastructure and production teams
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Handle some automation and development to improve support activity
• Prepare and maintain support documentation
• Maintain programmable code outlined in technical instructions and specifications for software applications.

Job Qualification

Mandatory

• Candidates should have 3+ years’ experience in application support in a large organization.
• Exposure to Capital Markets applications
• Exposure to Counterparty Credit Risk applications
• Strong knowledge in Sybase, Unix, Shell scripting, Perl and Control-M
• Good knowledge Microsoft Office
• Good knowledge in Control-M
• Knowledge in Financial products (Treasury, FX, Credit, IRD…) is an advantage
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Good to have

• ITIL Experience
• French speaking capability is an advantage
• Exposure to Market Risk and Compliance domains is an advantage

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Shift Timings:

• Shift is required as per standard

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Miaja Design Group is looking for an experienced Office manager to manage the day-to-day within the office with personal assistant duties to the Managing Director.

We are looking for a candidate who will be able to fulfill the following:

1. Organising meetings and managing databases

2. Booking transport and accommodation

3. organising and filing expense claims

4. Organising company events and conferences

5. Ordering stationery, IT equipment and managing IT support company

6. Dealing with correspondence, complaints, and queries

7. Preparing letters as and when required

8. Implementing and maintaining procedures/office administrative systems including filing

9. Organising induction programs for new employees

10. Ensuring that health and safety policies are up to date

11. Attending meetings with senior management

12. Assisting the organisation's HR and finance functions by keeping personnel records up to date and arranging interviews for new candidates.

13. Ability to lead and work effectivity within a collaborative team environment

14. Strong organizational skills & attention to detail

15. Microsoft Office skills crucial

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Ensure compliance with KYC regulations and procedures.
• Manage the onboarding process for new corporate clients.
• Maintain accurate records and collaborate with cross-functional teams to streamline the onboarding process.
• Proactively identify and address any KYC related issues to ensure a seamless and compliant customer onboarding experience.

skills and experience required

• At least 2 years of experience in KYC onboarding operations.
• Strong problem-solving skills, with the ability to prioritize and manage multiple tasks effectively.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

ROLE

The Assistant Planner collaborates with planners, architects, and other project team members to design, coordinate, and present ideas relating to a variety of resort, residential, and urban mixed-use planning and design projects. Under close supervision, the Assistant Planner supports the team in the overall efforts of completing the various phases of a project. The Assistant Planner reports to a designated senior member of the Planning studio.

RESPONSIBILITIES

• Under close supervision, performs planning assignments, including drafting and production support, research and design development on all phases of a project

• Interprets verbal and written instructions from project leaders into completed documents and products, presentation and deliverables

• Updates and modifies working drawings, design sketches, diagrams, schedules and other computer generated or hand-drawn documents as directed

• Works on copies of design sketches and planning layouts

• Completes presentation and report packages

• Assists with various project procedures, such as information storage, organization and retrieval

EXPECTATIONS IN THE ROLE

• Under direct supervision, follows established practices and procedures to complete assignments

• Builds knowledge of resort and residential community planning, landscape architecture, and architecture

• Supports the project team using a wide range of developing professional skills

• Participates in team meetings to align the project deliverables to the design intent

• Performs assignments with an interest and dedication in acquiring new skills and responsibilities

• Travel may be required

REQUIREMENTS

• Bachelor’s degree in urban design, urban planning, architecture, or landscape architecture

• Recent graduate to 4+ years of experience in urban design, urban planning, or resort planning

• Proficient in AutoCAD, Adobe Creative Suite, and SketchUp

• Basic knowledge of Rhino and Revit, and any programming language

• Basic database knowledge and experience in GIS geodatabases, Microsoft Access, or SQL

• Basic Knowledge and Experience with Midjourney, and any latest AI tools approved by WATG for project work

• Knowledge of sustainability analysis software preferred

• Strong freehand illustration, digital graphic and rendering skills, and visualization

• Experience with developing concept plans at differentscales

• Effective communication skills in verbal presentation, written narrative, and graphic representation

• Ability to manage multiple project priorities and meet deadlines consistently

• Ability to work in a team environment

You will be responsible for the development of internal communications strategies and initiatives, and the implementation of engagement programmes and initiatives to bring about an engaged and healthy workforce.

Your key duties include:

• Design and development of content for NEA’s internal e-newsletter and other internal communications materials.

• Development and Implementation of staff well-being programmes and initiatives to foster an inclusive and caring culture, and to enhance mental well-being of staff.

• Development of support networks to keep officers physically healthy and socially engage.

• Promote a healthy and active workforce as well as to build positive relationships with colleagues, family and friends.

• Consolidate and analyse relevant Employee Engagement, work-life and statistics in support of the organisation’s goals in those areas.

• Work with diverse groups of stakeholders (e.g. all segments of staff workforce and service providers) to ensure that initiatives are well integrated with the engagement and communication strategies.

The job might be for you if you possess the following qualities:

• 3-5 years of working experience in Employee Engagement and/or Communications role.

• Good Team player.

• Analytical and resourceful.

• Outgoing and pleasant personality.

• Mature, independent and resourceful.

• Able to communicate and relate well to different groups of people.

• Experienced in managing social media and communication platforms.

• Able to work in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time.

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Employee-Enagement-_JR-10000025032

- Handle systems relating to shopper management and rewards programs.

- Provide assistance and general information to shoppers at the Concierge Desk.

- Handle the administrative and clerical work relating to the events and promotions at the mall.

- Handle mall redemption programs such as vouchers, premiums, and parking

- Assist in customer loyalty programs.

- Assist in collating tenants’ gift voucher reimbursement.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

Responsibilities:

- Liaise and follow up with suppliers/forwarders for on-time delivery

- Assist with sourcing and selecting suppliers at the best costs, qualities, and services

- Assist with negotiation and planning of delivery schedule in all purchasing matters

- Caculate food cost

- Purchase office supplies

- Data Entry, Filing and manager inventory level.

- Other ad-hoc duties as required.

Requirements:

- 5 days week (Mon to Fri / 9am to 6pm)
- Bilingual in both English and Mandarin (to liaise with Chinese speaking managers)
- Minimum GCE ‘O’ Level
- Min/preferred years of working experience: 1 year
- Willing to learn and able to work in fast

- Outgoing personality, Strong in coordination pace environment
- Independent and able to multi-task
- Good Team Player

Responsibilities

• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency
• Manages daily aspects of the department and its staff to ensure projects/tasks are completed and goals and customer needs are met
• Collaborates with other managers to plan, direct, and coordinate programs and projects
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Drafts, submits, and presents various performance and management reports
• Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts
• Address employee and customer concerns, such as conflicts or complaints.
• Monitor and ensure a clean and safe working environment

Qualifications & Requirements

• Bachelor’s degree in relevant field
• Ability to create and present ideas, reports, and budgets in various formats
• Able to work both independently and collaboratively.
• Written and verbal communication skills.
• Time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Problem-solving attitude
• Flexibility to work in shifts

Working Hours:

12.30pm - 9.30pm (Monday-Friday), 12.30pm - 6pm (Saturday)

Job scope:

• Follow all laboratory protocols and policies in checking specimens (e.g. blood, stool, urine, etc) received & make sure that names tally with the request forms for testing.

• Assist in the care and maintenance of lab work area, furnishings & equipment.

• Follow test requirements of reference laboratory & procure appropriate specimen for testing.

• Perform bar coding samples & processes laboratory specimens received from patients under prescribed laboratory guidelines.

• Utilize lab information system (LIS) to register patients, retrieve results & print reports.

• Maintains adequate level of supplies in the work area.

• Receives requested stock items & distributes them to the appropriate place within the laboratory

• Aliquoting of urine samples

Requirement

Min. O / N / A level

Able to start work within short notice

Able to commit min. 2months

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities:

• Provide different types of hair wash, treatment, and blow methods, etc. (For each customer per Stylist’s instructions)
• Basically assist the Stylist in accommodating and servicing the customer
• Adopt to the unique, diverse and exceptional best practices of the salon
• Ensure work areas are clean and in alignment with applicable health and safety regulations

Qualifications & Requirements:

• Well-groomed and presentable
• Maintain Professional self that suits our Salon Image
• Ability to communicate with customers and understand their needs
• At least 6 months - 1 year relevant working experience
• Can start immediately

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Participate to the automation of the deployment solution.
• Participate in environment preparation for testing phases.
• Participate in developing tools to simplify day-to-day activities on the program.
• Facilitate coordination between program developers and infrastructure engineers.
• Ensure continuous improvement and maintenance of the CI-CD pipeline.
• Provide investigation help while fostering knowledge and sharing best practices with team members.
• Document processes and ensure their properly followed.
• Ensure high standard delivery to production.
• Research, design, and develop software.
• Analyse user needs and develop software solutions
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with other engineers to integrate hardware and/or software systems
• develop specifications and performance requirements.

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Job Qualification

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Mandatory

• At least 5 years in Software development or DevOps team.
• At least 3 years in Java/J2EE development
• At least 3-year experience with Jenkins, GIT (GitLab)
• At least 2-year experience in Ansible
• At least 2-year experience in GitLAb

Good to have

• Experience with DevOps methodology & tools like Jenkins, GIT (GitLab), Ansible, Docker/ Kurbernetes, CICD pipeline, Java dev context for the tooling, Database or Big Data storage systems, Grafana / Prometheus / Alert Manager / ELK / Kibana, Jira etc.
• Experience of grid computing.
• Basic understanding of finance and investment banking especially Market Risk.

Other Professional Skills and Mindset

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’s skills
• Interest in learning from team members and mentoring junior team members on the path of high quality deliverables.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Job Description:

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• GCE 'O' Level credit in English
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

We are looking for a locum occupational therapist to join our team of speech, occupational and play therapists. You will assess and provide intervention in a 1:1 setting for children with a range of OT needs including motor difficulties, sensory processing disorders, handwriting etc.

Requirements:

• Recognised master or degree in Occupational Therapy from a World Federation of Occupational Therapy (WFOT) accredited programme recognized by the Ministry of Health under the Allied Health Professions Act.

• Full registration with Allied Health Professions Council (AHPC)

• Experience with paediatric population

• Able to communicate with parents and children

• Good team player

• Able to work independently

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Support Analyst, you will be part of Run Control Tower team which is a gatekeeper for Production stability & quality as well as Support Practices across CBI Subdomains. Strive for continuous improvement in order to improve the quality of service regarding Produciton matters.

The Run Control Tower has two main functions:

• Gatekeeper for the production stability & quality
• Responsible for the support practices across CBI Subdomains

The main streams of its activities are to:

• Design the processes, methodologies, define and control their operational implementation (requests, incidents, problems, intprods, changes, knowledge
• Supervise the production activities (with reporting, governance and operational management)
• Coordination transversal IT events and operations (WIP, DRP, Crisis, Obso projects, Security topics sustainability)
• Control the transition from project to run (ORA/ CAB/ Frozen Periods/ Payment Setup)
• We have a strong collaboration and proximity on daily basis with support, dev and IP and DRP teams.
• We are also in touch with CAGIP and GIT production process owners and security referent and the different production communities.
• We work to develop and standardize the practices accross CBI so we report on our progress and solutions to the CBI board and have our heart set on communicating as widely as possible on our assets and results.
• We globally handle all transversal topics which help to set boundaries to production activities and to improve the production reliability.
• We handle around 2 daily communications, 3 weekly reportings, 1 monthly reporting for the CBI management, 4 monthly business reports.
• We also manage the CAB, WIP, DRP, ILSI activities with some oncall activities.
• We are finally responsible for the CBI Run Portal.

Strong points:

• Challenging mission which help to develop strictness, agile methods and precision in the communication
• Ensures a good visibility from the management and all CBI colleagues
• The collaboration with support & dev teams allow to develop IT and production knowledge
• It a long running mission (stable for 3 years)/ Home working 2 days by week/ Human and contstructive context

Improvement axes :

• Need to structure the information for all CBI teams
• Need to bring more and more visibility
• Need to propose initiative to develop digital solutions and assets
• Need to save workload by optimizing and automatizing RCT activities
• Need to strengthen the way to perform in parallel run and project tasks

CBI colleagues and management expectations:

• Be the point of contact on each run process to give advice on method and good practices
• Ensure a strong proximity with support teams on daily basis to help on incident management, tickets data quality and to remind deadlines on incident reports and problem follow up. Bring visibility with reportings on production health and risk exposure, Sustain change preparation and prod stability.
• Provide impact analysis and roadmap visibility and every transversal event (whenever it is a punctual operation, a WIP or a security exercise). Help to develop CBI production knowledge. Propose global action plan to secure the production and enhance its reliability

Job Qualification

• Good knowledge on ITIL processes and a 3 years’ experience in the IT (change management and CAB administration/ incident management/ resolution communication and coordination/ able to challenge an incident report/ Problem follow up/ Production risk analysis)
• Knowledge sharing minded (wiki + procedures + training + self-learning video)
• Fluent english
• Good communication
• Will to understand the production need and to propose a suitable solution
• Dynamic mindset interested in clarifying situations (impact analysis, process and rules definition, roadmap with roles and responsibilities) for other people
• Be able to perform regular concise executive summaries
• Be reactive

Techno:

• Jira + Service Now
• Full Office suite with an ability on iconography usage and pivot table
• SQL developer (simple and joined queries)
• PowerBI (data refresh, report generation and new indicators building).

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Develop test cases and execute them in every Non-Regression Testing cycle.
• Create test data to perform test case execution.
• Automate the manual test cases and ensure the maintenance of test scripts.
• Run the automated test cases within UFT and BDD Selenium framework.
• Maintain the build job in Jenkins
• Defect and root cause analysis.
• Identify and implement automations to improve efficiency.
• Interact with other teams to perform Integration testing and Participation testing.
• Develop documentation for application knowledge transition.
• Interact with stakeholders, Dev and BAs.
• Create and Send daily execution reports to the clients.
• Undertake any other duties of a similar level and responsibility as may be required from time to time.
• Research, design, and develop software.
• Analyse user needs and develop software solutions
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with other engineers to integrate hardware and/or software systems
• Develop specifications and performance requirements.

Job Qualification

• 6+ years’ experience in IT.
• Strong analytical and problem solving skills
• Must have Scripting languages – VB Script, Java, Selenium
• Must have Tools knowledge– HP ALM, Jenkins, Putty, Micro Focus UFT, BDD Cucumber
• Good to have DevOps Tools knowledge: GIT, Jenkins, Selenium, Maven,
• Must have SQL Server – Database and SQL Query knowledge
• Must have Capital Markets domain knowledge
• Able to interact with senior management in Business and Technology, as well as technical colleagues
• Knowledge and experience of agile methodologies
• Excellent presentation skills including oral and written communication skills
• Enthusiastic, motivated team player
• Industry standard certifications in ITIL and SCRUM methodologies would be beneficial

Besides having greater experience on quality assurance, as a senior analyst the candidate is expected to lead discussions with architectural teams(functional and technical), different stakeholders , investigate and provide solution to compex business issues and promote continuous improvements.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Your role

Do you thrive in an international environment?

You adapt fast to new circumstances?

You will be working in the Corporates International team in Singapore. We are a small team of specialists in APAC supporting Swiss and Swiss-linked European Corporate Clients to develop their business in the region.

Key tasks and responsibilities include, but are not limited to:

· Lead the acquisition & onboarding process of new clients and help to maintain and develop the existing client base

· Take full responsibility for all client activities including daily client management tasks in the relevant markets and coordinate UBS offering across all products

· Ensure that the relevant KYC and compliance rules are observed, take responsibility for monitoring deadlines and preparing and following up client discussions or meetings

· Act as CIC APAC ambassador and promote our services internally and externally, beyond regions and divisions

Your experience and skills

· Certified Corporate Banker (CCoB) / Higher Commercial Education / University degree

· At least 3 years of relevant experience in Corporate and Institutional Banking

· Good understanding of Corporate Transaction Banking

· Proven track record in client acquisition and development of client relationships

· Strong entrepreneurial skills, highly committed, used to a fast-paced environment and a team player