Spa Therapist Supervisor

• Senior Spa Therapist
• Working Hours 5 days a week including weekends 11am-9 pm.
• At least 3-5 years experience in massage and therapy work
• Has at least ITEC Certifications
• Profecient in chinese and English
• Good communication and Teamwork
• Able to work under pressure and stress
• Salary range $3-$5k

Technical Account Manager (TAM) – Public Cloud Operations is an individual contributor role who will provide technical expertise to manage “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.

TAM will facilitate the building of platform and will be responsible for management and Quality of Service of the cloud offers during the RUN phase. TAM will be responsible for owning and resolving the technical issues on the platform which comprises for multiple technologies.

Candidate should be skilled in causal analysis and have excellent verbal & written communication skill in order to manage global stakeholders.

Brief of activities would be performing by this role:

• Technology watch (study, documentation)
• Customer study and proposal for better experience
• Cloud migration tools knowledge
• Service Management & Project Management
• Handover to Run team after build/ implementation in public cloud
• Change Management
• Presales support
• Solution proof of concept
• Design and build support for customer and TTM projects
• Public Cloud Design/ Build/ Operation Support:
• Provide Knowledge Transfer to the L2/ RUN teams
• Work closely with Engineering team & Validate new Products and Major Releases related to Cloud offers
• Presales Support : provide technical support to Presales team/teams
• Perform initial deployment and Validation of Public Clouds architectures (Azure/AWS/GCC)
• Provide Root Cause Analysis (RCA) for all major problems
• Ensure the consistent Level-3/ principal support for Public Clouds, Roles & Features to Level-2 system teams and customers
• Provision of technical consultancy to development plans and projects
• Provide Root Cause Analysis (RCA) for all major problems
• Maintain a thorough understanding of the tools, systems, and processes required to provide quality customer support.
• Manage cross-functional deliverables, and detailed timelines.
• Coordinate plans with business teams & operations to meet strict project deadlines for on-time delivery.
• Ensure delivery of required documentation (technical, procedures, configuration management tools) required for handover to Operations teams
• Introduce his customers to new solution features and will suggest according to their solution usage
• Report anomalies and write/manage proactive/corrective actions plan
• Organize Customer meetings, Deliver Monthly Dashboard on Solution Usage & performance
• Support & Assist our Customers in their service usage (Best practices, configuration, Q&A, help/follow to the incident resolution)
• Have overall accountability of the Quality of Service of the managed cloud offers. Responsible for the regular Quality of Service (QoS) reporting of the cloud platform (KPI definition, SLA achievements). Responsible for management of the Operational teams through Operating Level Agreements.
• Manage the Release & Patch Management process with the production team to make sure the platform is up-to-date. Make sure the appropriate CAB are activated and obtain CAB approval
• Be in close relationship with the problem manager to speed up problem resolution and corrections implementation

Educational Qualifications

• University degree in Engineering or Science or BS Computer or equivalent with 60% or above.
• ITIL Certified
• MCPIT/ MCSE/ Linux Certified
• AWS, MS-Azure; GCC Expert Certifications
• Project Management/ Service Delivery or Management

Relevant Experience

• 12-15 years of managing IT Systems/ Virtualization
• 4-6 Years of experience in designing, migrating and implementing Public Clouds (Azure/AWS/GCC)
• 5-8 years of Service/ Project management

Desired Skills/Knowledge:

• Excellent knowledge and solid experience in “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.
• Excellent knowledge of Cloud migration tools.
• Knowledge on VMWare ESXi, vSphere; Linux, Windows
• Understand and willing to provide Cloud management support on rotational basis, 24 X 7
• Problem solving and investigation capabilities
• Strong communication skills
• Good written and fluent English and good interpersonal skills
• Should be a team player

Big 3 Media is a Video Agency that specializes in creative storytelling. Holding true to our Big 3 core values of being Creative, Empathetic and Better, we never stop seeking improvement, experience, and knowledge in the creative process, constantly pushing ourselves so that you will see the bigger picture.

If you've ever wondered how the magic on screen is created, there is no limit to what we can achieve together!

Job Description

The Producer leads the end-to-end management of film production from a creative as well as operational perspective.

Specifically, he/she will:

• Oversees and manages the entire lifecycle of film production from ideation of content through pre-production, production, post-production to finally reaching the audience through distribution.
• Manages the day-to-day operations of the production.
• Leads production operations and is comfortable with spending long hours on the production location.
• Responsible for liaising with multiple internal and external stakeholders to have proposals approved and then ensure smooth production operations.
• Skilled in translating an idea or story into the desired end product.
• Builds relationships with all vendors to support the production and oversees the logistics management for production operations.
• Liaises between the business, the creative and the administrative staff, coordinating with several stakeholders.

Requirements:

• A degree holder in film/media-related field
• 4 - 5 years of experience in production
• Must possess excellent planning and organising skills, budget preparation and tracking skills as well as project management skills to be able to ensure completion of the production project on time and within budget.
• Well versed with all processes involved in a production lifecycle.

Job Description & Requirements

• To prepare high quality traditional authentic Indian food, especially North Indian Gujarati dishes/south Indian dishes.
• Should have the knowledge about properties and usage of herbs and spices in food preparation, and to cook north Indian dishes in a traditional way.
• To ensure that all the dishes are freshly prepared and the food standards are met.
• Responsible for the kitchen’s daily operations and supervise and coach junior kitchen staffs.
• Plan and arrange ingredients for next day preparation and orders.
• Need to understand the customer requirements, as per order.
• To Introduce new dishes and menus.
• Should monitor and maintain stock levels and inventory.
• Need to monitor stock rotation procedures are followed as per inventory.
• Experience in all North Indian cuisines.
• Monitoring portions and waste control.
• To provide quality of food
• A deep understanding of authentic North Indian food preparation.
• Capacity to work under pressure during the extremely busy period.
• Flexible to work in any shifts, especially in split shifts.

Job Summary:

• Title: Claim Specialist cum Assistant Operations Manager
• Industry: Logistics
• Working Location: Harbourfront
• Employment type: Full-time, permanent

Job Responsibilities:

• Identify potential claims, coordinate with the insurance team, and open claim files accordingly
• Discuss with the internal department and respond to claim notifications from customers and third-party service providers
• Lead and guide the process of claim incident management
• Verify the liability based on the SOP, agreements, terms and conditions, whenever applicable
• Liaise with different stakeholders to mitigate and minimize further losses and damages on running claim cases
• Propose cost recovery whenever applicable and possible
• Deal with claim-related documents (eg LOI, liability or No further liabilities letters, invoices, etc)
• Follow-up on running/open claim cases
• Provide updates on open claim cases and share the monthly/weekly overviews with stakeholders
• Assist on operational-related matters as assigned
• Other ad hoc duties and initiatives assigned

Job Requirements:

• Possess a minimum of tertiary qualification with at least 3 years of relevant experience
• Possess good IT skills
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Job Summary:

• Salary Range: Up $4,500 + AWS + Average 2.5 Months VB
• Working Location: Central
• Rotating shift

Job Responsibilities:

• Supervise maintenance by contractors
• Provide the necessary technical expertise and know-how in the support and management of day-to-day building maintenance and operations
• Manage outsource vendors and ensure breakdown & feedbacks are resolved in a timely & effective manner according to SLA
• Check on vendor works, sign service report and follow up on corrective maintenance
• Ensure feedback and breakdowns are registered inside building operations system so that they are tracked till completion
• Conduct periodic inspection on the system functionality, performance and abnormalities.
• Check M&E services during handing over and taking over of units
• Support tenancy fit-out and sub-division works

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Work from rough sketches and specifications created by project manager,

• Design plans and shop drawings using computer aided design and drafting (CAD) software.
• Draft and prepare layout drawings.
• Collaboraten with designers, constructors and project managers on projects.
• Compile date and specifications sheets.
• Revise drawings and layouts to accommodate changes and enhancements

Requirements

• With M&E or carpentary experience preferable.
• Pro-active, keen to learn, self-motivated, and ability to work independently.

JOB BRIEF

We are looking for an experienced Digital Marketing & Communications Executive to assist in the planning, execution and optimisation of Sikh Welfare Council’s (SIWEC) online and real-word marketing communication efforts. Reporting to the Manager, the Marketing and Communications Executive will drive the marketing and communications plans to promote and publicise the organisation’s key initiatives, campaigns, events, etc. as outlined in the marketing and communications annual plan.

The ideal candidate will have a passion for all things marketing and technology. You will be tech-savvy and intuitive with great ideas to reinforce our marketing and communications campaigns. You will also have a keen interest in joining a team engaged in service (sewa) to help vulnerable families and disadvantaged individuals cope with and overcome a diverse range of social, economic or psychological challenges.

ROLES & RESPONSIBILITIES

Digital Marketing and Communications Executive

1. Assist in the planning and execution of communicating strategies to internal stakeholders (key volunteers including SIWEC management committee members and sub-committees, donors, Sikh institutions, and community partners (including government agencies from the social service and health sector.)

2. Develop creative concepts for content marketing, social media channels and SIWEC’s official website.

3. To plan and manage SIWEC’s public communications including revamping of the present website.

4. Prepare online newsletters, promotional emails and organise their distribution through various channels.

5. Maintain, build and update mailing and customer databases.

6. Plan and manage SIWEC’s presence on social media (Facebook, Instagram, LinkedIn, YouTube)

7. Measure performance of digital marketing efforts using a variety of analytics tools (including, but not limited to, Mail Chimp, Google Analytics, Web Trends and more).

8. Acquire insight into online marketing trends and keep strategies up to date.

9. Develop content with engaging stories for social media channels and for internal publications (SIWEC annual report and quarterly e-Newsletter).

10. Assist the Manager in organising and managing visits to SIWEC by community partners, donors, government agency representatives, and members of the media.

11. To plan and manage publicity and marketing of SIWEC’s community engagement channels and activities (e.g. SIWEC’s fund-raising initiatives, outreach events at various community touchpoints, online or in-person forums, workshops, and webinars/seminars, as well as the biennial Appreciation Day and the upcoming SIWEC 30th anniversary in 2025.

12. Nurture relationships with mainstream and online media

13. Assist Team SIWEC to promote mental wellness and suicide prevention through our Theek Thak outreach events and channels.

14. Secondary Role: As SIWEC point of contact with volunteers who plan, coordinate and conduct SIWEC’s highly successful active ageing programme (Sunehri Sahelian & Sunehray Pal) for seniors, you will help with content development support, besides documenting engaging stories to be featured on SIWEC’s communications channels.

Required Skills

1. Minimum diploma or equivalent qualification.

2. Preferably with at least 2 years of relevant experience.

3. Exceptional writing, speaking and story-telling skills.

4. Excellent verbal and written communication skills in English, ability to communicate in a clear and persuasive manner.

5. Proven ability to be proactive, responsive, detail-oriented, demonstrate good judgment, with the ability to deliver work of high quality and accuracy within specified timelines

6. Relevant experience in marketing communications capacity in a social service setting will be an advantage.

7. Familiarity with basic design functions in Adode,Photoshop, Illustrator, and Canva.

8. Experience with digital analytics tools (Google Analytics, Facebook Business Suite) and Content Management System (e.g. WordPress) is essential.

9. With your strong teamwork ethic, you thrive at building and maintaining collaborative relationships.

10. You cherish the ability to work autonomously.

11. Willing to work on weekends and/ or public holidays as and when required.

We are seeking a highly skilled and experienced Lead Product Designer to join our Digital Media Products Team. As the Lead Product Designer, you will play a crucial role in shaping and enhancing the user experience of our digital media

The Digital Media Products team is a highly collaborative unit, working on a variety of products and collaborating with cross-functional teams to create compelling and user-centric designs.

What you’ll do:

• Lead and manage a team of product designers, providing guidance and support in their design work.
• Collaborate with cross-functional teams, including product managers, engineers, and stakeholders, to align design goals with business objectives.
• Define and enforce design processes and best practices, ensuring consistency and efficiency in design workflows.
• Conduct user research and gather insights to inform design strategies and decision-making.
• Oversee the creation of wireframes, prototypes, and visual designs, ensuring they meet user needs and business requirements. Occasionally,step in to execution if needed.
• Advocate for user-centered design principles and promote a user-centric mindset within the organisation.
• Monitor and analyse user feedback and data to continuously improve the user experience.
• Stay up-to-date with industry trends and emerging technologies, incorporating them into design strategies when appropriate.
• Collaborate with senior leadership to establish and drive the overall design vision and strategy for the organisation.

What you’ll need:

• Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field: You should have a strong educational background in design or a related field.
• Minimum of 6-8 years of experience as a Product Designer: You should have a minimum of 6 years of experience as a Product Designer, with a focus on digital products.
• And at least 1-2 years of leading a team of UX/Product designers.
• Proven track record of designing and launching successful products: You should have a proven track record of designing and launching successful products, preferably in the media or technology industry. Your portfolio should showcase your design process, problem-solving skills, and attention to detail. Experience in the media industry is a plus.
• Proficiency in UX design tools and methodologies: You should have proficiency in industry-standard UX design tools such as Figma, LottiesFiles or Adobe Creative Suite.
• Familiarity with user research methods, information architecture, and interaction design is also required.
• Strong leadership and communication skills: You should have strong leadership skills and the ability to effectively communicate design concepts and decisions to stakeholders. You should be able to inspire and motivate the design team to achieve outstanding results.
• Strategic mindset and business acumen: You should have a strategic mindset and a strong understanding of business goals and objectives.
• You should be able to align design initiatives with overall business strategies and contribute to the company's growth and success.

Please send your Cv to [email protected]

Pedro is a fashion brand designed to empower the effortless confidence of a modern style maven with effortless essentials. By relating, refining and reinventing, we create updated essentials to celebrate individualism that transcends time or gender. Since our inception in 2006, we have launched both men’s & women’s collection of footwear and accessories that extends beyond our 109 global stores to an online shopping experience at pedroshoes.com

Our modern-day collection continues to inspire 19 countries across Asia Pacific, the Middle East and the United States of America

JOB RESPONSIBILITIES

BRAND STRATEGY

• Conception and development of styling strategy and guidelines, by brand, setting the seasonal vision
• Conception with the AD and inhouse photographers the guidelines for the e-commerce direction
• Create a catalog for both PEDRO Women's and Men’s collections before every season
• Help to select the best products with AD, content, and merchandising team for each shooting
• Help to elaborate each season GTM creative content
• Continuous research of the newest sector trends (new faces/casting, influential people/KOLs, photographers, videographers, set designers, 3D and motion designers, new social media tools, etc)

DAILY CONTENT

• Create styling mood boards in line with the brand identity and concept/art direction mood for each photoshoot
• Track, gather, and have all required samples from warehouse ready ahead of production
• Track, gather, and have all required garments to style with Pedro Products ready ahead of production
• Style outfits for editorial, e-commerce (model view), social media shoots, and more. The mission of the Stylist is to realize the creative vision of the brand by curating aspirational looks
• Create and style inspiring, on-brand, on-trend, editorially-relevant outfits, while respecting the company's identity and style guides, within an allocated budget
• Elaborate shortlist with the AD from the creative deck of each shooting
• Collaborate with the on-set team: hair & makeup, photographers, Studio Merchandise team, and Art Direction team to ensure production goals and quality are met. Working with photographer and model on-set to co-direct and select best poses
• Ensure the best way of styling the garments in a cool way, and elevate PEDRO products during the shoot

REQUIREMENTS

• Diploma in Fashion Styling, Visual Merchandising, Arts, Communication or related field
• Preferably with 5 years of relevant experience in fashion styling or visual merchandising in the fashion industry
• Experience in planning, coordinating, and producing shootings and creative materials
• Possess excellent communication and interpersonal skills, as well as a strong creative flair, sense of aesthetics and effective problem-solving abilities
• Ability to multi-task and work with a tight timeline
• Motivated, positive attitude, Good sense of design, and with an eye for detail
• Keen sense of fashion and a passion for the fashion industry
• Willing to travel
• Computer Literate in Excel, Word, PowerPoint, Illustrator, Photoshop, and Indesign
• Matured, well-organised, meticulous, initiative, solution-orientated, collaborative
• Excellent understanding of current art, culture, women's and men’s fashion trends (casting, styling, talents, new brands, etc)

Job Description:

1. Evaluating and optimizing marketing and pricing strategies.
2. Analyzing market trends and preparing forecasts.
3. Generating new business leads by leveraging website, social media and other channels.
4. Collaborating with our vendor principals on their marketing programs in support of the marketing strategy, business plans, and forecasts for assigned products.
5. Increasing brand awareness and market share.
6. Plan and execute all paid and non-paid digital marketing, including SEO, email, Adwords, remarketing and social media content.
7. Work towards organic search optimisation including conducting keyword research, review technical SEO issues and recommend fixes, optimise on page content and build off-page optimisation.
8. Establish and produce ongoing web analytics reports and recommendations related to the improvement of the corporate website.
9. Coordinating marketing strategies with the sales, financial, public relations, and production departments.
10. Developing and managing the marketing department's budget.
11. Overseeing branding, advertising, and promotional campaigns.
12. Managing the marketing department's staff.
13. Sharing funnel conversion improvement ideas and feedback for presenting quarterly and annual reports to senior management.
14. Promoting our brand at trade shows and major industry-related events.
15. Keeping informed of marketing strategies and trends.

Requirements :

1. Bachelor’s degree or equivalent professional qualification in marketing or business.
2. Minimum 3 years experience in a Marketing role (Worked with IT software or IT hardware companies is a plus)
3. Proficiency in electronic marketing automation software such as Hubspot / Freshworks - Freshmarketer.
4. Extensive knowledge of marketing strategies, channels, and branding.
5. Superb leadership, communication, and collaboration abilities.
6. Exceptional analytical and problem-solving skills.
7. Strong time management and organizational abilities.
8. Strong track record conceptualizing and organizing events (In-person and online)
9. Experience in handling public relations
10. Digital marketing knowledge is a must
11. Experience with wordpress is a plus
12. Good working knowledge of Google analytics, Google Adwords, Google search console, google tag manager, keyword planner, Ahref and any other website analytics tool
13. Have drive and ambition to create successful marketing campaigns

To assist Classroom Teachers in providing a learning environment that supports the developmental and educational needs of all the children, under the overall direction of the class teacher and Deputy Head.

RESPONSIBILITIES

• To work with an individual or small groups of children as directed by the Classroom Teacher, Deputy Head or Head Master
• To actively promote the learning of Mandarin language within the Pre-Prep dual language environment
• To follow the agreed programmes of work with individuals and groups of children working towards set targets
• To contribute to the well-being of the children in terms of physical, emotional and social needs.
• To support staff with minor admin tasks when not directly working with pupils, For example in non-contact time E.g. photocopy, file or complete records
• To make notes in Individual Education Plan (IEP) books for children as required
• Contribute to the CCA programme within the school
• Assisting with the children’s safe use of school transport arrangements
• To provide any other reasonable duties delegated by the School Management

REQUIREMENTS

• At least 1 year of experience in working with children in a school.
• Ability to converse in Mandarin is preferred in order to teach students mandarin language, but not a pre-requisite.
• Ability to work under pressure and use of initiative is essential
• Passionate and comfortable working with young children
• Proficient in using computers
• Good interpersonal and teamwork skills

PERKS

• A conducive working environment in an international school
• Friendly and positive work culture
• Good learning opportunities
• School holidays, maternity, childcare leave
• Sick & Hospitalization Leave
• Medical insurance (Includes Dental and Wellness)
• Complimentary Parking

SAFEGUARDING AND EQUAL OPPORTUNITIES

Brighton College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any offer of employment will be subject to rigorous background checks, the receipt of satisfactory references, the College’s pre-employment medical question, relevant original ID documentation and examination certificates. The College understands that a robust, fair and transparent recruitment and selection policy plays a central role in achieving this aim.

The College is committed to ensuring that the recruitment and selection of staff is conducted in a manner that is systematic, efficient and effective and promotes equality of opportunity.

© Brighton College (Singapore) Pte Ltd

CPE Registration Number: 201904884D

Period of Registration : 14 October 2019 to 13 October 2023

Hype Media Pte. Ltd., a prominent large format printing company, is actively seeking a Part-time Administrative Assistant to manage payroll, handle government permit submissions, oversee petty cash management, and facilitate the issuance of Delivery Orders (DO) and Purchase Orders (PO). This presents an excellent opportunity for individuals who may not have prior administrative experience, as comprehensive on-the-job training will be provided. The successful candidate will play a pivotal role in ensuring the seamless operational and financial aspects of our office.

Responsibilities:

1. Payroll Management:Execute and oversee employee payroll, ensuring precision and timeliness.
   Maintain accurate records of employee working hours, overtime, and leave.
   
2. Government Permit Submissions:Prepare and submit various government permits as required.
   Stay abreast of regulatory requirements and ensure strict compliance.
   
3. Petty Cash Handling:Efficiently manage and reconcile petty cash transactions.
   Maintain meticulous records and receipts for petty cash expenses.
   
4. Delivery Orders (DO) and Purchase Orders (PO):Issue and process Delivery Orders for completed projects.
   Generate and manage Purchase Orders for necessary supplies and services.
   
5. General Administrative Tasks:Undertake general administrative duties as outlined in the previous job description.
   Assist with scheduling, communication, and data entry tasks.
   
6. General Administrative Tasks:Perform general administrative duties as outlined in the previous job description.
   Assist with scheduling, communication, and data entry tasks.

Requirements:

• No prior administrative experience is necessary; comprehensive on-the-job training will be provided.
• Basic computer skills and a willingness to learn are essential.
• Exceptional attention to detail and accuracy in financial record-keeping.
• Ability to handle confidential information with utmost discretion.
• Excellent organizational and multitasking skills.

Work Hours:

• Monday to Friday
• 2:30 pm to 7:00 pm

How to Apply:Interested candidates are encouraged to submit their resume and cover letter to [email protected]. Please include "Administrative Assistant Application" in the subject line.

We eagerly anticipate welcoming a proactive and detail-oriented individual to our esteemed team at Hype Media Pte. Ltd.!

Responsibilities

· Plan and manage the global movement and accountability of our assets

· Planning and optimization of logistics cost through innovative ideas

· Experiences in using latest technologies for inventory management

· Simplify process workflows and ensure quality data capture and transfer for the new inventory management system.

· Translate good user experiences and business functional requirements to our IT inventory management system.

· Implement logistics processes and recommend areas of improvement for global management

· Co-ordinate and work with overseas staff and vendors.

· Setup of Overseas Depots in Europe, Asia and USA.

· Liaise with internal/external stakeholders.

· Other ad-hoc duties .

Qualifications & Requirements

· Bachelor degree or Diploma

· Minimum 6 years relevant experience in supply-chain and planning management

· Skills and knowledge in global IT inventory management software is preferred

Job Description

1) Competent in reading and understanding drawings and perform measurements.

2) Competent in preparing Bills of Quantities.

3) Competent in understanding tender/contract document/specifications/terms of

contract.

4) Competent in analysing quotations/prices/rates, build-up rates and perform pricing.

5) Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements.

6) Competent in performing all tender activities necessary for the procurement of new projects.

7) Competent in performing any other activities in connection with the businesses of the holding company.

8) Competent in working independently as well as with a team.

9) Competent in completing required obligations within stipulated timings and other

constraints.

Job Requirement

- Degree/Diploma in Construction Management or Quantity Surveying

- Minimum 2 years relevant experience

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Summary

Do you take ownership, embrace challenges, and love problem-solving?

Are you passionate, curious and adaptable?

Cartrack is one of the largest vehicle telematics companies globally with over 1,750,000 million active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, whilst incorporating a very much start up culture.

Appreciate your perusal on our company background prior to the interview. https://www.cartrack.sg/

Responsibilities

● Handle customers’ enquiries via inbound calls and email correspondences

● Escalates enquiries or issues to relevant departments and ensure proper follow-up

● Ensure quality customer service and maintaining good phone etiquette

● Provide customer support activities

● Manage and process sales agreement

● Schedule of all IoT device installation

● Assist with any administrative duties and perform any ad-hoc duties, as and when required

Requirements

● Tertiary education with outstanding academic performance

● Experience in scheduling is a plus

● Proficient in English and Mandarin (to liaise with Mandarin speaking associates)

● Familiar with Microsoft Office applications

● Excellent communication and interpersonal skills

● Hands-on and a positive attitude

● Team player, with a high level of energy and able to work independently

The incumbent will support the Foundation’s delivery of healthcare service focusing on AP/AR.

AP roles:

• Responsible for invoice and payment processing
• Review and check vendor invoices received. Update to Purchase Orders/ Purchase Journals in financial system. Ensure expense code, department code, project code and fund codes are captured correctly.
• Liaise with vendor and internal party to follow up and resolve discrepancies between invoiced amount and receipt amount.
• Process approved vendor invoices for payment via Giro and/or other E-payment mode and send payment advices to vendors.
• Generate monthly vendor ledger listing to facilitate the reconciliation of vendor ledger to their Statement of Account.
• Perform monthly review of existing Purchase Orders to ensure that purchases of goods are delivered and invoices are duly received by Finance.
• Prepare general ledger journal and monthly closing activities.
• Prepare bi-weekly cashflow projection and monthly reports including creditors' aging, outstanding PO and accruals schedule.
• Review journals, reports and reconciliations prepared by peers.
• Assist in FA and inventory management duties including inspection exercises.
• Assist in annual audit, asset, inventory and cash counts when required.
• Participate in Finance system enhancement initiatives.

AR Roles:

Process One-Time Donation received through Business Reply Envelops

• Complete one-time donation processing within the 3 days time frame upon receipt
• Ensure accurate Credit Card collections per donation forms received
• Verify details in donation forms against enclosed cheque received and prepare for daily batched bank-in
• Generate and send Daily Batch Report to Donations Relations (DR) Staff for internal reconciliation
• Reconcile entries in Donation Management System with bank statement

Cash counting with DR staff

• Conduct count on cash donations collected together with Donations Relations Staff
• Ensure accurate record on count sheet for cash collected with proper sign off

Prepare Tax and non-Tax Receipts from Donation Management System

• Print receipts from system upon request by DR after reconciliation completed in system

Support Donation Tools Management

• Involvement in new Donation System data migration and UAT

Qualifications:

• Diploma /Bachelor in Accountancy or Accounting/Business related discipline
• 2-3 years of Accounting/Finance experience

Soft Skills:

• Attention to details
• High Integrity
• Well-organised
• Good communication and interpersonal skills, esp with the ability to communicate with people at all levels
• Teamwork and cooperation
• Able to operate Words and Excel
• Able to commit for 6 months

Planning Marketing Strategy

• Develop and implement a strategic integrated marketing communications plan and correlating expenditure budgets annually
• Regularly define and identify most effective communication channels to promote existing products and services
• Develop advertising opportunities (e.g. through specialist publications, radio or other media)

Creating Marketing Content

• Design and development of marketing materials (including overseeing photoshoots), as well as write copy for use across marketing channels such as collateral, social media, and direct marketing emails (EDM)
• Manage digital marketing and social media activity across the various social media platforms, including the development of content and analysis of reach and conversion

Driving Brand Partnerships

• Cultivate relationships with potential marketing partners, as well as explore new target markets and marketing avenues
• Source for and promote events that will drive traffic to the F&B outlets and grow revenue

Brand Management & Awareness

• Coordinate and manage media/ public interest to generate coverage and maintain awareness of the brands
• Handle and coordinate all media requests, media releases, enquiries and presentations -hosting media, influencers and VIPS to drive quality media and impactful word of mouth
• Keep current with marketing trends, competitive analyses, new communication techniques and digital platforms, in order to explore and recommend creative ways to reaching out to target audience
• Plan a monthly/seasonal promotional calendar of activity, generating ideas for new offerings
• Evaluate and prepare reports showing the results of marketing campaigns (return on investment, effectiveness, feedback, etc.)
• Maintain effective internal communications to ensure all relevant internal departments are kept informed of marketing objectives

Customer engagement

• Facilitate customer engagement and retention on-site through various marketing channels (eg. tactical offers) in order to improve brand loyalty, expand outreach, visibility and value.
• Support the Operations team in managing guest experience on-site
• Respond to media or customer queries/complaints as well as host special events to promote restaurants
• Build and maintain customer database and engage through regular customer communique (eg. newsletters, loyalty programme etc)

Roles & Responsibilities:

• Degree/Diploma in IT or related field.
• Implement all stages of System Development Life Cycles (SDLC) including Requirements, Logical and Physical Architectural Modelling, Design, Development, Implementation, Support and Threat/Risk assessment.
• Demonstrate success in coding with little to no errors, with problem-solving including root cause analysis, defining issues and recommending solutions.
• Communicate effectively on technical and/or business issues ensuring that customers and teams have a clear understanding of solutions recommended and intended outcomes.
• Understand and guide other development teams around best practices to create web services or any other appropriate integration endpoints.
• Excellent communication and presentation skills.

Skills Required:

• Analysis, design, development, implementation of IBM App Connect Enterprise (IBM ACE), IBM WebSphere MQ
  ESQL or Java in developing components.
• SOA, Messaging, Transformation Engines, Web Services, and Data Integration techniques.
• Designing and developing SOAP and REST Web Services.
• Implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools.

Atleast 3-4 years of experience in :

• - IBM App Connect Enterprise (IBM ACE)development.
• -IBM DB2
• -IBM WAS

Job: Administrative Assistant (Mandarin Speaking Required)

Mon - Fri 8-5pm

Sat 8-12.30 alternate off

We are seeking a dynamic and highly organized Administrative Assistant to join our team with a focus on Operations and Inventory Management. The successful candidate will play a pivotal role in supporting day-to-day administrative tasks, ensuring smooth operational processes, and managing inventory effectively. This role requires a proactive individual with excellent organizational and communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

1. Administrative Support:Provide comprehensive administrative support to executives and team members.
   Prepare and organize documents, reports.
   
   
2. Operations Support:Assist in the development and implementation of operational policies and procedures.
   Collaborate with various departments to streamline processes and enhance overall efficiency. Monitor and report on key performance indicators (KPIs) related to operations.
   
   
3. Inventory Management:Maintain accurate and up-to-date records of inventory levels.
   Coordinate with suppliers to ensure timely deliveries and manage stock replenishment.
   Conduct checks to reconcile physical inventory with system records.
   
4. Communication and Coordination:Act as a liaison between different departments to facilitate effective communication.
   Ensure that information flows seamlessly between operations and other relevant teams.
   Respond to inquiries and provide information related to inventory and operations.
   
   
5. Problem Solving:Identify and resolve issues related to inventory discrepancies or operational inefficiencies.
   Collaborate with cross-functional teams to address challenges and implement solutions.
   

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets

A site supervisor is an employee whose responsibility is to control and manage the construction site. Other duties are as follows-

1. Monitor the production/performance of the workers.

2. Providing technical/Engineering support to the work site.

3. Prepare the daily report and inform the management.

Operations Manager

Description:

-Fluent in Chinese to be able to speak to chinese clients .

- Good Communication skills to handle worker and customers

- Good basic knowledge in the human anatomy.

- Able to work under pressure

- Strong mental capability

- Working hours: 8-10 hours a day. 6 days a week, (12pm-10pm)

- Salary; $3400-$5000.

- Must be able to work on PH and weekends.

Qualifications:

- At least 3-4 years in a massage establishment or simialr service trade.

- Fluent in Chinese.

- Able to read and write in english

We are looking for a receptionist with a positive attitude and willingness to learn, and willing to work well with the rest of the staff in our clinic.

Job scope will include registering patients, scheduling patients for doctors, collecting payment and discharging patients.

Please contact us if interested!