Stall Supervisor duty and Job Scope :

• Handle the management of multiple cooked food stalls in coffeeshops overall work flow and maintain its standard of operation.
•  Able to plan duty roster for workers
•  Hands on preparation of food preferred.
•  Monitoring of daily sales and report to manager
•  Able to handle customer complains and daily issues.
•  MUST be able to work in shift and weekend
•  Customer services oriented
•  Able to work in fast pace working environment
•  Able to work independently

Job Description & Requirements

The Finance & Admin Executive is responsible in handling all day-to-day financial matters of Special Olympics Singapore, ensuring that proper accounting, reporting and governance is observed under standard Financial Reporting Standards. He/she is also required to provide administrative support to the Secretariat and the Board members, where necessary.

Key Responsibilities:

Accounts

1. Assist the Executive Director (ED) in preparing monthly income & expenditure reports

2. Reconcile monthly banking statements with invoices, payment vouchers, donations

3. Prepare staff monthly payroll, bonuses and claims for approval & processing.

4. Perform daily finance transactions and functions, (AP, AR, GL, Bank reconciliation etc.) in accounting software to ensure accuracy and completeness of accounting records.

5. To maintain a filing system of accounting record with proper supporting documents, verifying and posting accounting transactions while maintaining confidentiality.

6. Perform bank transactions when instructed

7. Prepare tax deductible receipts and official receipts

8. Help to prepare grant applications and generate reports for submissions

9. Manage and coordinate with external and internal auditor for audits and checks where applicable.

10. Periodic budget monitoring

11. Assist with any other task that may be assigned by ED

Administration

1. Provide assistance to the ED and other team members on office administrative matters.

2. Attend meetings, record and prepare minutes when assigned as the Secretariat to special projects e.g. Board meetings, Annual General Meeting, Extra-Ordinary Meeting, Committee Meetings, etc.

3. Maintain a proper filing system for correspondence and other documents

4. Assist with product & service procurement process (e.g. invite to quote/tender, and summarise, quotations)

5. Undertake routine correspondence and compile/ prepare draft reports

6. Maintain records of employees’ annual leave and medical leave

7. Oversee the inventory & maintenance of office equipment

8. Attend and assist SO Singapore activities/ events and other public awareness projects or invitations events, even outside office hours or on public holidays

9. Assist with any other task that may be assigned by ED

2. SKILLS

Microsoft Office Virtual Desktop Interface, Microsoft words, excel, MYOB and Quickbooks

Accounting and Financial reporting

Prior experience with Sports association / non-profit / charity will be advantageous

3. KEY INFORMATION

Minimum Years of Experience: Min 3 / Open to Fresh Grad

Employment Type: Full Time

Minimum Qualification Level: Minimum Diploma / Degree in Accountancy from a recognised institution or equivalent professional qualifications (ACCA)

Field of Study: Finance, Accounting or a relevant field

4. REQUIREMENTS

1.Hands-on experience with accounting software, like MYOB or Quickbooks

2.In-depth knowledge of financial regulations and accounting processes.

3.Good understanding of bookkeeping procedures

4.Advanced knowledge of MS Excel (creating spreadsheets and charts and using financial Excel functions)

5.Strong analytical, organizational and time management skills.

6.Meticulous and able to maintain confidentiality

7.Assist in problem solving, recommend improvements on the process flows and controls

8.Able to work both independently and deadline oriented

ob Description

• Managing stakeholders, and proposing improvement and solutions to QA-related issues
• Set KPI and direction for the QA team, and lead the team by guiding and coaching
• Implement and ensuring all quality and food safety control processes are in compliance to company’s standard, ISO and local statutory requirement.
• Conduct in house food safety training to production/operation staffs.
• Manage customer complaints by investigating and performing trouble-shooting
• Drive process improvement program to ensure high standard of food safety and quality
• Provide technical advice to support other department when necessary
• Perform QA audit at central kitchen and outlets, and prepare QA reports.
• Monitoring product integrity and conduct product testing for new and regular products
• To support in supplier management program (audit and ingredient approval)
• Manage external inspection and liaise with regulatory agencies
• Perform ad-hoc duties as assigned by management

Requirement

• Diploma / Degree in Food Science / Food Technology or other Science or related disciplines
• Minimum 5 years work experience in QAQC related field in food industry, preferably from food manufacturing/food service/food retail
• Familiar with food regulatory/retail hygiene requirement is an added advantage
• Good knowledge in GMP/HACCP/ GFSI / HALAL, ISO 22000 and Food Safety is preferable
• Familiarity / experience in internal auditing and microbiological testing method is preferred
• Candidates with experience leading team preferred

Job Requirements-Must be able to work night shift and splite shift-Must be able to work extra hours if needed-Serves as the link between direct reports and middle / upper management.-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.-Makes decisions on job assignments and work priorities-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.-Responsible for equipment condition and department housekeeping-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.-Ensures that product quality and production efficiencies meet or exceed established standards.-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.-Observes direct reports to ensure compliance with safety, quality, and productivity standards.-Verifies completeness and accuracy of direct reports’ work, computations, and records.-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities:

• Develop and expand existing Key Accounts.
• Conduct comprehensive market research, monitoring trends, sales performance, and competitor activity.
• Address overseas customer inquiries, provide sales support, and manage site-related issues.
• Conduct joint visits to end-user locations in Southeast Asian regions。
• Exhibit and explain product features and technical information.
• Maintain strong relationships with vendors and clients through regular visits and active follow-ups.
• Enhance product and brand visibility in the market.
• Strategize and execute marketing plans.
• Identify potential opportunities and implement solution-based selling approaches.
• Provide related reports.
• Undertake any additional ad-hoc duties as required.

Requirements:

• Proficiency in English to liaise with overseas clients.
• Any experience of liaising with clients (i.e. Customer Support, Coordinator, etc.)
• Currently based in Singapore.
• Willing to learn Sales.
• Able to go business trip regularly.

• Attend to clients' requests / enqueries.
• Conduct site assessment / survey.
• Prepare work quotations.
• Prepare risk assessments, pre-condition reports, job completion reports and other necessary documents as required.
• Manage work schedules.
• Conduct briefings, when required.
• Conduct site visits.
• Supervise works.
• Manage billings, operating cost and invoices.

• Attend to all in-coming calls on sales enquiries
• Provide support to Sales team on appointment setting and coordination work
• Preparation of sales quotation and follow up with customers on confirmed sales orders
• Process sales orders, schedule onsite installations, and implementation
• Assist and coordinate scheduling onsite installations
• To work closely with Sales and Technical team
• Any other related administrative duties as assigned by superiors

Business Analyst for new IT system implementation and on-going feature enhancements

Role and Responsibilities:

· Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions.

· Manage demand from multiple stakeholders and able to control, balance and agree upon a controllable delivery scope.

· Conduct user requirement scoping, and analysis, involving functional, integration, and non-functional requirements.

· Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs.

· Deliver functional design including workflow analysis, prototypes, business logic flowchart and interface mapping.

· Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs.

· Provide requirement and functional design clarifications to delivery team members throughout the delivery process.

· Plan and conduct internal UAT based on business workflow and user scenarios.

· Plan and conduct training to end users, and internal support teams as required.

· Support post-production deployment verification for any product feature release.

Requirements:

· Degree in Computer Science, Information Technology, Management of Information Systems or related discipline.

· Minimum 8 years IT system implementation experience with hands on experience in Software Development Life Cycle

· Excellent analytical skills, able to understand and articulate business problem statement and use cases concisely

· Self-motivated and able to take direction and work resourcefully, quickly, and independently

· Capacity to perform under pressure to handle difficult situations and issues swiftly

· Ability to build good working relationship at all levels

· Experience in Healthcare domain is preferred

Senior Data Engineer

• Strong experience in developing Hadoop/Spark.
• Strong experience in data lakes (integration of different data sources into the data lake).
• SQL Stored Procedures/Queries/Functions.
• Unix Scripting.
• Data Architecture (Hadoop).
• Solid understanding data modelling, indexing strategies, and query optimization.
• Experience with distributed computing, parallel processing, and working with large datasets.
• Familiarity with big data technologies such as Hadoop, Hive, and HDFS.
• Job Scheduling in Control-M.
• Familiarity with version control systems (e.g., Git) and collaborative development workflows

Job description

· Responsible for the planning, management, and coordination of the MEP Subcontractors testing & Commissioning activities.

· Ensure that the required tests and inspections are performed in accordance with the approved plan.

· Follow-up with subcontractors to resolve any deficiencies that are found.

Job requirement

· Minimum of 10 years engineering experiences in construction industry with relevant diploma.

· Minimum of 5 years construction experience for similar size complexity projects & complexity projects.

Job Description

• Assist Doctors in Clinic Procedures and Surgeries

• Assist in front line duties (attending to walk in patients/ enquiries, register patients and making appointment)

• Assisting patients on insurance claims

Job Requirement for clinic nurses

• Possess valid SNB Registration and BCLS certification

• Proficient in spoken and written English.

• Prior experience in a specialist clinic setting will be ideal. Ward nurses are free to apply as well.

Job brief

We are looking for a passionate Embedded Hardware/Firmware Engineer to design, develop and coordinate in embedded product Development.

Engineer responsibilities include understanding of the user requirement, translate into hardware schematic design, CAD, work with factory and perform hardware and system testing. The ideal candidate is able to code embedded firmware on the hardware. He should be familiar with the product development life cycle from preliminary system analysis to tests and deployment.

Responsibilities

· Gather User Requirements.

· Identify the right embedded hardware components and chipsets for the schematic design.

· Perform CAD routing or supervise outsource partner in CAD routing.

· Firmware development on embedded system

Requirements

· 1 or 2 years work experience as an Embedded Hardware/Firmware Engineer

· Experience in any brand of hardware design CAD software or firmware programming

· Good University degrees in Engineering

· Fresh graduates are welcome to apply

Job description

The audit senior works as part of an audit team or takes responsibility for running the audit, working directly with the client under audit manager and partner supervision. The audit senior supervises the audit process to ensure that our audits are of high quality. The audit senior will also, from time to time, assist in compilation and bookkeeping engagements and other ad hoc tasks assigned by the manager and partner.

Job responsibilities

• Responsible for the planning, execution and finalisation of all areas of the audit assignment for manager or partner review, seeking inputs for areas of concern and judgement.
• Identify and raise potential risk issues with the manager / partner, while exercising judgement within agreed parameters.
• Identify and understand client needs, suggest potential solutions on technical matters and communicate and agree client needs and potential solutions with managers.
• Supervise, coach and develop junior members of staff within teams, on client premises and in the office.
• Assist in the preparation of the income tax computations / returns and estimated tax provisions
• Prepare un-audited financial statements for small and dormant companies
• Maintain a full set of accounts using accounting software
• Assist in other ad hoc tasks assigned by the partner or manager.

Job requirements

• A degree in accounting or related field
• At least 2 years experiences in the relevant field
• Strong team working skills and able to work effectively under pressure and in a fast paced environment.
• Possess strong desire to grow and improve technically and professionally.
• Excellent verbal, written communication and analytical skills
• Good command of English language
• An ability to work effectively under pressure and in a fast paced environment.
• Working knowledge of Caseware will be advantageous

Job Description

a) Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision works.

b) The detailed duties and responsibilities includes but not limited to the following:

i) Coordinate with all the parties including sub-contractors and consultants to solve and coordinate technical issues, production of drawings and ensure proper transmission of data to all parties involved. Ensure that the detailed schedules of drawing production and site progress are met.

ii) For quality management, the coordinator is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

iii) Supervise site works according to the quality and EHS requirements.

iv) Handle all inspections and handing over process with the final objective of achieving customer satisfaction and high Conquas/QM score.

v) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Architecture / Engineering

- Minimum 2-3 years' experience in BIM Drafting (Architectural or M&E)

Cognita, in partnership with Brighton College, is seeking an inspirational Head of Science (Senior School) to start in August 2024. The successful candidate will take a lead on all aspects of science provision at Key Stage 3 and above, as Brighton College (Singapore) expands from a first-class Prep School to one of the region’s leading all-through schools (from Pre-Nursery to Year 13).

This is an exciting opportunity for an educationalist to help shape the development of a secondary curriculum that will provide the platform needed for pupils to go on to some of the world’s leading universities. The successful candidate will be instrumental in ensuring that the educational offering aligns with the Brighton College commitment to building a world-class academic institution, distinctive in its own right, but with the Brighton College DNA at its core. They will be able to demonstrate the passion, expertise and ambition to take ownership of all aspects of the pupil experience of science teaching at secondary level.

The Head of Science will report to the Deputy Head Academic. They will be responsible for the pedagogical leadership of the science curriculum, and for ensuring that teaching excellence is embedded throughout all Key Stages. In August 2024, the Senior School at Brighton College (Singapore) will open with Years 7, 8 and 9. The Head of Science will teach across all Key Stage 3 year groups, and will be expected lead the teaching and learning at IGCSE and beyond as the school expands upwards from August 2025. The successful candidate will be able to teach at least one of the three main sciences (biology, chemistry or physics) to GCSE/IGCSE and A-level, and should be able to demonstrate a strong track record of delivering top academic results in public exams in previous roles.

This opportunity represents a career-defining, professional challenge for either a current or aspiring Middle Leader, who is excited by the opportunity of growing a new department and developing an innovative and intellectually stimulating curriculum across all three science disciplines. As with all Brighton College teaching posts, the successful candidate will share our aim of developing well-educated, respectful, and curious young men and women ready to take a full, active and positive role in the world.share our aim of developing well-educated, respectful, and curious young men and women ready to take a full, active and positive role in the world.

Key Responsibilities

• Take responsibility for the teaching, progress and attainment of all pupils in Years 7 to 9 from August 2024, and for all other senior year groups in the following years.
• Lead on all aspects of curriculum planning and delivery, including preparation for the first IGCSE Year 10 cohort starting in August 2025.
• Line manage all other science specialists in the Senior School (both teachers and lab technicians).
• Promote excellence, creativity and innovation in all areas of the science curriculum.
• Demonstrate commitment to continuous professional development.
• Lead on all aspects of assessment, tracking and reporting for science.
• Demonstrate the experience and ability to teach one of the three sciences (biology, chemistry or physics) across all relevant Key Stages (including IGCSE/GCSE and A-level). The ability and enthusiasm for teaching a second science subject to at least Year 9 would be an advantage.
• Act as an outstanding classroom practitioner, with the ability to lead by example.
• Devise and implement rigorous self-evaluation processes.
• Devise and oversee the department’s extension and enrichment programme.
• Demonstrate the experience and expertise needed to support pupils in future years with applications to leading universities, including Oxford and Cambridge and other world-class universities.
• Ensure pupils have opportunities to prepare for, and participate in, global science competitions and Olympiads, providing appropriate stretch and challenge.
• Work closely with the Heads of EAL and AEN to develop pathways for pupils requiring additional support.
• Work with the Prep School science specialists and senior leaders to manage a smooth transition from Year 6 to Year 7.
• Develop the required curriculum and department documentation, both for current and prospective parents.
• Contribute to the highest standards of safeguarding and to the school’s pastoral system, acting as a tutor for a Senior School year group.
• Contribute to the co-curricular life of the school.
• Any other reasonable management request.

Qualifications and Experience

• Bachelor’s degree in a science subject (or any other specialism related to science) with PGCE or equivalent.
• Expert knowledge or experience of successfully delivering GCSEs/IGCSEs and A-level.
• Proven track record of middle leadership (preferred but not essential).
• International experience (preferred but not essential)
• Exemplifies the Brighton College (Singapore) values of Curiosity, Confidence and Kindness.
• An international outlook and understanding of working in diverse environments.

SAFEGUARDING AND EQUAL OPPORTUNITIES

Brighton College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any offer of employment will be subject to an enhanced DBS disclosure, / international Police checks, the receipt of satisfactory references, the College’s pre-employment medical question, relevant original ID documentation and examination certificates. The College understands that a robust, fair and transparent recruitment and selection policy plays a central role in achieving this aim.

The College is committed to ensuring that the recruitment and selection of staff is conducted in a manner that is systematic, efficient and effective and promotes equality of opportunity.

The College reserves the right to appoint a candidate to the role in advance of any deadline date, in the event that a suitable candidate can be appointed.

© Brighton College (Singapore) Pte Ltd

CPE Registration Number: 201904884D

Job Description

a) Report to the Project Manager. Responsible for the EHS systems and implementations.

b) The detailed duties and responsibilities includes but not limited to the following:

i) Assist and advise the Project Manager on EHS planning for overall project scope and detailed activities.

ii) Study and fully understand the requirements of company ISO, EHS and sub-contracts agreements.

iii) Liaise, handle and keep proper records in dealing with all related authorities in complying with their respective requirements.

iv) Conduct regular site audits to ensure compliance with EHS requirements. He is authorized to take necessary actions including issuance of partial stop work order as he and the Project Manager deem fit.

v) Handle all accident and incident reports.

vi) Work as a team with project team members and sub-contractors to provide a safe working environment.

vii) Prevention of fines, imposition of demerit points and SWO from the authorities or owners like MOM, NEA and HDB is a key role which is also a key performance measurement of WSHO cum ECO.

viii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Certified NEA, ECO, ECO, ECMO

- At least 3-5 years' on-site experience

Job Summary

• Opportunity: A chance to make a significant impact with your data analysis skills from the very beginning, increasing company performance
• Role: Creating data to serve as a foundation for sales analysis and market development using software from Microsoft, SAP, and Keyence’s own software
• Objective: Not just updating existing data, but using it to guide sales direction and actions
• Additional Responsibilities: In the Marketing department, tasks include promotional actions, lead generation, and contributing to sales strategies. This position is suitable for those eager to gain a wide range of experiences in all BtoB marketing initiatives

Requirements

• Skills: Proficiency in Excel. Knowledge of Modern Excel, PBI, Power Automate is a plus.
• Qualities Sought:
  • Minimum Bachelor's Degree in any field
  • Proactive in proposing ideas for sales performance improvement
  • Curious to investigate the reasons behind any outcomes
  • Purpose-driven mindset, always questioning the 'why' behind actions
  • High hospitality standards, akin to a first-class hotel, understanding and anticipating others' needs
  • Ready to take immediate action
  • Meticulous and likes to double-check completed assignments, committed to thoroughness in achieving decided objectives

What We Offer

• Culture: Empowerment within the scope of data performance, flat hierarchy, respect for frontliners' opinions, teamwork in problem-solving
• Environment: A hardworking and talented team, a company where diligent and steady performers thrive, rational and grounded in reason

About Us

• Established: Founded in 1974 in Japan, KEYENCE has been dedicated to designing, developing, and producing sensors for Factory Automation (FA), measurement instruments, and imaging equipment
• Innovation: Continuously creating unparalleled value, with about 70% of new products being world-firsts or industry-firsts, highly regarded as a leading global enterprise
• Global Presence: Operating in 46 countries with 240 locations
• Business Model: A direct sales consulting business that identifies and fulfills latent customer needs without intermediaries

Business Development Intern

Key Responsibilities:

• Project management and business development support to the BD department
• Performing an extensive analysis of the market
• Identifying, researching and contacting potential prospects
• Assist in creating creative content for proposals and executive presentations

What We Look For:

• Currently studying in a recognized university or polytechnic
• A' Level graduates are welcomed to apply
• Creative and innovative approach to problem solving
• Excellent in communication, enjoys interacting and forming relationships with partners
• Analytical and comfortable with data
• Proficient in MS office applications, particularly in PowerPoint
• Has a good attitude - willing to learn, attentive to details, can multi-task

Time Period:

• Please state your availability clearly in the comments section (Start date & End date)
• Full-time interns preferred (2-6 months)

• Prepare food supplies for the day
• Support chef with ingredient picking during operation
• Able to work in fast paced environment

Job Description

• To plan, schedule and supervise service at the outlet.
• To ensure all employees are trained according to the established standards and conduct on-the-job training for all new employees.
• To ensure smooth operations in restaurant.
• To ensure all food & beverages sold is properly accounted for at established prices and be on alert for irregularities in the handling of money by employees.
• To work on staff schedule, attendance, timeliness and complaints.
• To constantly seek to improve the service standard quality of the outlet.
• To drive to improve customer satisfaction indicator in order to meet targeted sales set by company.
• To ensure all cost expenses are well managed.
• To enforce safety and hygiene practices.
• To build and maintaining customer relationship and internal team relationship.
• To achieve the performance targets (revenue and profitability) of the outlets
• To ensure the outlet is efficiently manned.
• To ensure all staff are properly trained for the tasks they are performing and that staff are developed to their fullest potential.
• To assist the staff retention in the outlet and take appropriate measures in furtherance of staff stability.
• To ensure proper handling of equipment and breakage are kept to a minimum in the outlet.
• To ensure the outlet is kept neat, clean and in functionally good conditions at all times.

• Reports directly to QA manager
• Develope Quality Manual
• Conduct in-house quality training
• Lead and guide site staff and contractors to achieve qulaity workmanship
• Conduct preiodic site survelliance with QA Supervisors
• Prepare inspection test plans
• Collate and report non conformanaces
• Attend site consultant/ coordination meetings
• Produce progress reports
• Mininum 4 years experience in related field
• Understands the requirement and criteria of CONQUAS 21; preferbaly with exposure to Quality Marks inspection procedure and preparation
• Conduct defect investigation and identification
• Proficient in Microsoft Office; Excel/ Words/ Powerpoint
• Good command of English
• Selt motivated
• indepentent

Job description

The audit associate will be involved in audit team and related assignments under the supervision of audit managers and partners, to ensure that these assignments are executed properly. The audit associate will be involved in the preparation and compilation of accounts for ACRA filing purpose. The audit associate is expected to work effectively in a team environment by sharing responsibilities, providing support and communicating with colleagues in a professional manner.

Job responsibilities

• Assist in the planning, execution and finalisation of all areas of the audit assignment
• Identify and raise potential risk issues with the manager / partner, while exercising judgement within agreed parameters.
• Assist in the preparation of the income tax computations / returns and estimated tax provisions
• Compilation of accounts for ACRA filing purposes
• Maintain a full set of accounts using accounting software
• Assist in other ad hoc tasks assigned by the partner or manager.

Job requirements

• A degree in accounting or related field
• Excellent analytical skills
• Strong team working skills
• Excellent verbal and written communication skills
• Possess initiative and able to work independently
• Able to work effectively under pressure and in a fast paced environment.

Carpenter with relevant working experience for residential & commercial projects

- understand detailed cabinetry drawings or sketches

- skilled in measurement, fabrication, installation, material calculation

- work under minimum supervision

- good attitude & responsible team player

- maintain clean, safe, orderly working environment

Job description

• Develop and implement audit plans

• Review financial statements and identify risks and areas for improvement

• Supervise and manage audit staff

• Address matters arising from the audit process and provide recommendations to improve internal controls and financial processes.

• Ensure proper audit documentation and file quality.

• Responsible for audit engagements’ quality, delivery, and budget.

• Develop and maintain relationships with clients.

• Work with management to develop knowledge materials and conduct trainings.

Job requirement

• Have at least a Degree in Accountancy/Accounting/Finance or equivalent

• Have at least 4 years of relevant experience

• Good understanding of Singapore Financial Reporting Standards, Singapore Standards on Auditing and the relevant statutory regulations.

• Have a positive attitude, great communication skills, analytical mind, problem-solving skills, leadership qualities, can work independently and within a team.

Job Description:

1. Front-line support for customer inquiries and issues via email and phone;
2. Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
3. Effective escalation to Level 2 or product vendor for action and resolution;
4. Able to handle flexible working hours on demand basis; and
5. Maintain rapport with customers and competence in managing vendors; and
6. Any other ad-hoc duties assigned.

Job Requirement

• Degree/Diploma in Computer Science / IT Technology or equivalent
• Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
• With working experience in an SI or distributor environment with network security skillset is a plus
• Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skills
• Positive working attitude and team player
• Willing to work extended office hours when needed
• Fresh graduates are welcome to apply