Purpose of job:
Assist STB’s Compliance and Enforcement (C&E) officers in carrying out compliance checks on
tourist guiding activities, travel agents, and hotels. Some of the work is as listed below:
Tourist Guides
• Conduct ground checks on unlicensed tourist guiding activities at various places of
interest and attractions, which deployment may include evenings, weekends, and
public holidays.
• Conduct compliance checks on licensed tourist guides at various places of interest and
attractions.
• Engage tourist guides during the ground checks to raise their awareness on correct
conduct and practices on tourist guiding.
• Observe and spot any breaches or violations of tourist guide licensing regulations
and/or other misconduct by tourist guides.
• At the end of the shift, to record and put up a report,
o listing all the locations and places of interest checked during the shift, and the
date and time of the checks; and
o detailing any observations which require further investigations by STB
Investigation Officer.
Travel Agents
• Assist C&E officers conducting checks on travel agents.
Hotels
• Conduct compliance checks on licensed hotels and hostels.
o Complete compliance checklist for each check conducted and submit at the
end of the shift, detailing any observations which may require further
investigations.
• Conduct compliance checks on premises that may be operating without a hotel licence.
• Conduct ad-hoc checks on hotels.
Salary
Based on qualifications and experience
