PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Customer Engineer, you will work with the Sales team to introduce Google Cloud to customers. You will help prospective and existing customers and partners understand Google Cloud, develop creative cloud solutions and architectures to solve the business challenges, and problem-solve any potential technical roadblocks.

Qualifications

JOB RESPONSIBILITIES

• Guide customers and peers to solve difficult problems with innovative solutions, leveraging an excellent set of technical competences.
• Manage the technical relationship with Google customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
• Work with the team to identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.
• Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
• Travel to customer sites, conferences, and other related events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 4 years of experience working in IT strategy.
• Experience planning infrastructure modernization as a technical consultant, technical pre-sales engineer, or enterprise architect.
• Ability to communicate in Mandarin fluently to engage and support Mandarin-speaking customers to navigate industry standards.

PREFERRED QUALIFICATIONS

• Master's degree in Computer Science or a related technical field.
• Experience in networking (e.g., Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, Domain Name System (DNS), virtual private networks) and their application to PaaS and IaaS technologies.
• Experience architecting and developing software or infrastructure for scalable and secure distributed systems.
• Experience with containers and associated technologies including Docker, Kubernetes, Istio, Serverless, and Microservices.
• Experience with application development concepts and technologies (e.g., CI/CD, Java, Python, Chef, Puppet, Ansible).

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title: Quality Assurance (QA) Analyst

As a Quality Assurance (QA) Analyst, you will play a crucial role in the software development life cycle by thoroughly testing and validating software applications to ensure they meet the highest quality standards. Your attention to detail, analytical mindset, and passion for delivering flawless software will contribute to the success of our projects.

Key Responsibilities:

Test Planning:

• Collaborate with cross-functional teams to understand project requirements and specifications.
• Develop comprehensive test plans and test cases based on project documentation.
• Develop and track test metrics

Manual Testing:

• Execute manual testing procedures to identify software defects and inconsistencies.
• Conduct functional, regression, and user acceptance testing.
• Defect Reporting:
• Document and prioritize identified defects, working closely with the development team to ensure timely resolution.
• Provide clear and detailed bug reports.

Test Documentation:

• Maintain accurate and up-to-date test documentation, including test cases, test scripts, and test results.
• Contribute to the creation and maintenance of testing standards and best practices.

Collaboration:

• Work closely with developers, product managers, and other stakeholders to ensure effective communication and understanding of project requirements.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• 3 to 5 years of experience in manual software testing.
• Experience in Agile, software development life cycle (SDLC) and testing methodologies.
• Proficiency in creating detailed, comprehensive, and well-structured test plans and test cases.
• Excellent analytical and problem-solving skills.
• Strong communication skills with the ability to articulate testing processes and findings.
• SQL & data analytics skills are essential
• Able to write/execute queries for Mongo and MySQL Databases

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our QA Analyst, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

A*STAR Infectious Diseases Labs (A*STAR ID Labs) is seeking for a Research Officer to join us in our mission to be a leading centre of infectious diseases research. A*STAR ID Labs aims to develop a cohesive A*STAR response to drive and deliver translational infectious diseases research to better health and economic outcomes.

The laboratory of Antimicrobial Resistance and Drug Development in A*STAR ID Labs is looking for a highly self-motivated individual to join us as a Research Officer. Our lab is interested in developing new screening assays for drug discovery and early-stage antimicrobial drug development. Lab has extensive experience working with various pathogens (bacteria, virus and parasites).

The job responsibilities include:

• Bacterial and viral assay development and assay optimization
• Compound screening
• Target deconvolution (understanding mechanisms of action and resistance of selected compounds)
• Design and conduct experiments including data collection and analysis
• Summarize and present the data in lab meetings
• Develop new research techniques and approaches
• Collaborative spirit with internal and external collaborators
• Perform maintenance of inventory and procurement of laboratory consumables
• Ensure safe technical practices and procedures

Job Requirements:

• Bachelor Degree in Life Sciences/Biomedical Sciences, Microbiology, Molecular Biology or related field
• 5 years of relevant experience or candidates with relevant final year project expereince
• Highly motivated and able to work independently
• Adaptable to working with different organisms (bacteria or viruses)
• Team player with good interpersonal skills
• Good spoken and written communication skills
• Possible work in a BSL3 facility

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

To support the fast-growing data analytics team within Consumer Division (CD), we are looking for a competent Data Analyst to join the team in providing digital user behaviour insights on our websites and apps, to drive new subscriptions and increase monthly active users.

This Data Analyst will be deriving insights and developing dashboards with internal and external data, including but not limited to marketing and engagement campaigns, conversion levers and checkout flows. This role is expected to be highly independent, support insights projects through the entire analytics lifecycle, and be the glue between business and data.

This role will be expected to go beyond being an “analyst”. This involves understanding how different systems work, read through systems documentation on data endpoints, work with Tech to plan user behaviour tracking requirements, handle UAT to test those tracking plans, write automated ETL scripts, understand marketers’ user requirements and build/maintain the dashboards required. Recording of checks to ensure accuracy of data/insights before presentation to stakeholders will be a basic expectancy for this role.

This role will partake in new ideas and face unknowns that come with changing business demands and technical industry trends. The Analyst must be willing to explore & tackle said unknowns, and be involved in cross functional projects to ensure data related to CD data objectives are well-governed.

Roles & Responsibilities

Data acquisition

• Support Division’s need for subscriptions and revenue related data dimensions and metrics.
• Work closely with other stakeholders from SPHTech source for new behavioural/ demographic data dimensions and metrics relevant for the Division’s growth.
• Liaise with data engineers from SPHTech to ensure healthy ETL of the Division’s behavioural metrics.

Data documentation and accuracy

• Maintain high quality and proper documentation of analytical work done.
• Ensure your work, including analysis and insights are accurate and validated.

Data analysis, insights and forecast

• Contribute to analytical insights of behavioural metrics, including but not limited to content consumption, paywalls and checkout flows.
• Collaborate with the commercial analytics team to draw end-to-end insights of our readers and customers.

Dashboards

• Develop and maintain dashboards that track the readers and customer’s behavioural journey to inform marketing campaigns.

Requirements

• Proficient with at least one dashboard / business intelligence tool. Tableau and Quicksight preferred.
• Experience in creating compelling data reports, drawing actionable insights & visualisations.
• Strong data storytelling and presentation skills, with the ability to communicate findings in a clear and actionable manner.
• Experience in data extraction, aggregation, and processing with SQL. Experience with AWS Glue, Pyspark will be a bonus.
• Proficient with spreadsheets.
• Working experience with Google Analytics 360 / Google Analytics 4 / Google Tag Manager will be a bonus.
• Familiarity with marketing performance tracking and A/B testing concepts. Experience with machine learning is a bonus.
• Domain knowledge on subscription business models is a bonus.
• Exposure and understanding of digital media industry metrics is a bonus.
• Track-record of independent learning and problem-solving.
• Keen interest in stakeholder management from various backgrounds, including data engineers and product/ platform owners.
• Good time and project management skills, able to multitask, and most importantly willingness to learn.
• At least 1 year of experience in data analytics.
• A good university degree in Statistics, Engineering, Economics, Mathematics, Physics, Computer Science, Business Administration or related fields.

Permanent Part Time Admin

Job Scope

1.) Follow-up on email enquiries and checking of documents to ensure correct documents are presented

2.) Co-ordination of documents and work flow between respective departments within the company and respective partners

3.) Ensuring any outstanding documents and admin matters are handled in timely manner

4.) 10am to 4pm, minimum 3 days per week

5.) Office is at kallang opposite bendeemer MRT

Compensation

1) $12 to $15/ hour or $1200 to $2400 per month

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Generate sales leads
• Identify and assess clients’ needs to achieve satisfaction
• Build sustainable relationships and trust with clients' accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

P0005

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· To understand each department’s daily processes e.g., marketing, sales, human resource, operations etc.

· Be open to learn new things and enjoy the learning journey

· Job rotation between various departments

· Participating in meetings, workshops, and events

· Compiling analysis and making presentations to other team members

· Completing fieldwork and providing evaluation analysis of the company’s services

· Learn various staff functions, including management viewpoints, company policies and practices affecting each phase of business

· Fulfilling any requirements and meeting goals set out at the start of the traineeship

· Observe experienced staffs to acquire knowledge of methods, procedures, and standards required for performance of departmental duties

· Provide support as needed in the various departments, including data-entry, presentation creation, strategic planning, client service matters as needed

· Report on company progress

· Compile and evaluate performance reports

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative
• CIVIL Engineering graduate
• AUTO CADD knowledgeable at least 1 year experience

beauty and massage skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.

Adjunct Faculty - English

Department of Humanities and Social Sciences

Campus: DigiPen Singapore

Description:

This position calls for passionate and committed individuals who are well versed in the subject area of Eng Literature/Mythology/Speculative fiction. Apart from teaching well, they must also be able to inspire our students and contribute to their intellectual growth and development as best as possible.

Responsibilities:

• The candidate is expected to prepare and deliver lectures, materials and assignments that fit the core objectives and purposes of the module and of the school.
• He/she must also grade all assignments accurately and objectively.
• He/she provides feedback and consultation sessions to students regularly to help them with their learning and successful completion of all assignments and exams.
• He/she must work well with other adjunct faculty.

Requirements:

• Must have a bachelor's degree in English Literature and a master’s degree in the same or some other discipline.
• Must have at least 3 years’ experience teaching at a university-details of such experience must be indicated in the resume.

Starting Date:

• May 2024

Salary:

• Salary is competitive and commensurate with experience and education.

Application Process:

The application process requires all interested applicants to email all relevant documents to:

Ms. Shanthina Ravindran

Department Chair for Humanities and Social Sciences and Senior Lecturer for Humanities and Social Sciences

Email: [email protected]

Subject line “Adjunct Faculty Staff – English”

Note that only applications with the relevant documents will be attended to- The relevant documents are as follows:

• Cover letter
• Resume that must contain a detailed record of name and contact information, educational qualifications, work experience, and contact details of two referees
• Bachelor degree certificate, a copy of both sides
• Bachelor degree transcript, a copy of both sides
• Master degree certificate, a copy of both sides
• Master degree transcript, a copy of both sides
• Letters of recommendation [if any]- only those from one's superior's will be considered
• Evaluation of your teaching [if any]- only those conducted by the schools that you taught before will be considered

Job Description & Requirements

• Create test plans and test reports for functional and/or performance test
• Create test cases based on functional specifications
• Conduct functional and automated testing (if applicable) on software applications
• Retest defects and analyse results
• Report testing progress to the project team
• Provide support for User Acceptance Test
• Work closely with various teams, not limited to Solution Architects, Project Manager, Developers to develop strong understanding of the project and testing objectives and to ensure that bugs reported are fixed within the timeline

Prerequisites:

• Degree/Diploma in Computer Science, Computer Engineering or its equivalent
• Experience in testing web-based application is strongly preferred
• Experience in automated software testing tools such as Selenium and Katalon will be added advantage
• Experience in performance test tools such as JMeter and LoadRunner will be added advantage
• Acquire basic programming skills and SQL queries
• Good to have experience with Java application servers and databases

Our company is a growing sports nutrition and accessory business in need of a dedicated and efficient delivery driver who can help out in both B2B and B2C packing and delivery. As a delivery driver, you will play an important role in ensuring our products are packaged and shipped accurately and efficiently to our customers.

Responsibilities:

• Package and Delivery of products
• Collaborate with other team members to ensure smooth and efficient warehouse operations where you deliver the products

Requirements:

• Ability to work independently and as part of a team
• Strong attention to detail and accuracy
• Ability to lift heavy objects (up to 50 lbs)
• Familiarity with inventory management systems and software

If you are a reliable, detail-oriented individual with a passion for fitness, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for advancement within our growing company.

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for a ministry building
• Establish good working relationships with clients and develop trust and confidence
• Establish and maintain quality service standards
• Coordinate and liaise with external agencies on new initiatives and major repairs and maintenance works
• Prepare tender documents and specifications
• Plan, coordinate and execute rectification works
• Responsible for project costing and control
• Plan training requirement for staff needs for skills improvement
• Ensure staff are skillful and ability to handle repair and maintenance work
• Prepare daily, weekly and monthly reports for submission to client
• Study, propose and implement feasible improvement works
• Prepare and responsible for annual budget submission
• Prepare and responsible for audit report
• Prepare assessment report for contractors' performance
• Prepare and certify contractors' payment
• Ensure staff and contractors follow the House Rules
• Provide feasible solution and coordinate with owners / users, consultants, vendors / contractors on engineering functional requirements and ensure the objectives are achieved
• Conduct regular inspection of all systems to ensure that all maintenance programs are implemented effectively in strict compliance with instructions and guidelines
• Ensure all works carried out safely and / or in accordance with safety procedures
• Any other tasks, as and when required by Senior Manager

Requirements:

• Diploma / Bachelor's degree in Mechanical/Electrical Engineering or equivalent from a recognized university
• At least 10 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

As a SCH Corporate Communication Director, you will be responsible for planning, implementing, and evaluating strategies to increase awareness, engagement, and donations for our organization. You will work closely with the Executive Director, the Council of Governors, relevant Committee Member and other staff members to develop and execute communication and fundraising campaigns that align with our mission and vision. You will also oversee the management of our website, social media, email marketing, and media relations.

Some of your main duties will include:

- Conducting research on potential donors, grant opportunities, and best practices in non-profit communication and fundraising.

- Writing (annual report, web content, social medica content) and submitting grant proposals, press releases, brochures, and other communication materials.

- Oversee residents’ newsletter.

- Creating and managing online fundraising platforms and events, such as crowdfunding campaigns, webinars, and auctions.

- Developing and maintaining relationships with donors, sponsors, partners, media outlets, and community stakeholders.

- Monitoring and reporting on the performance and impact of communication and fundraising activities.

- Supervising and mentoring communication and fundraising staff and volunteers.

- Ensure all communication material are in full compliance with SCH Communications Policy.

- Manages staff who are responsible for Governance, HR, Programmes and Volunteer Management.

To be successful in this role, you should have:

- A bachelor's degree in communication, marketing, public relations, or a related field.

- At least 3 years of experience in communication and fundraising for a non-profit organization.

- Excellent written and verbal communication skills in English.

- Proficiency in Microsoft Office, WordPress, Mailchimp, Google Analytics, and other relevant software tools.

- Creativity, initiative, and problem-solving skills.

- A passion for our cause and a commitment to our values.

*Posiotn is open for full-time or part-time candidates.

Job Description

• Provide techinical support to our customers on Data Security product suite as per SLA.
• Support system deployment and User acceptance Testing.
• Perform troubleshooting and issue resolution.
• Work closely with internal stakeholders to provide timely resolution for our customer.
• Carry out planned upgrade and migration work.
• Review and improve process flow as part of continuous improvement initiatives.
• Responsible for maintaining technical documentations in the Knowledge Base.

Qualifications:

• Prior experience as a Technical Support Engineer.
• Prior experience in a customer-facing role with a focus on IT system delivery .
• Strong technical knowledge in IT infrastructure technologies, including networking, virtualization, and related areas.
• Strong problem-solving and troubleshooting skills, with the ability to analyze complex technical issues.
• Excellent communication and interpersonal skills, ability to engage both technical and non-technical stakeholders.
• Proactive attitude and ability to work independently, managing multiple customer accounts and projects simultaneously.
• Experience in supporting government agency is preferred.
• Prior experience in Cryptography would be advantageous.
• Only Singaporean need apply.

Job Summary:

• Location: Bukit Timah
• Industry: Automotive
• Working schedule: Mon to Fri 8am - 5pm, Alternate Sat 8am - 12pm

Job Responsibilities:

• To handle full set of accounts
• Perform inter-company billings
• Management reporting
• Monthly bank reconciliations
• Closing of monthly/ quaterly/ yearly accounts
• Ad-hoc duties as and when assigned by Head of Department (HOD)

Job Requirements:

• Diploma in Accountancy, LCCI, CAT or its equivalent
• At least 2 years of relevant working experience
• Pleasant and positive disposition, with good working attitude
• Meticulous and willing to learn
• Proficient in MS Office
• Able to start immediately or within short notice preferred

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

The scope of work for a call center agent in a limousine and airport transfer company can include the following:

1. Answering customer inquiries: Responding to customer queries and providing information regarding limousine services, airport transfers, rates, availability, and any other related information.

2. Booking and reservation management: Assisting customers in making reservations for limousine services, airport transfers, and managing their bookings in the system.

3. Customer service: Providing excellent customer service by addressing customer concerns, resolving complaints, and ensuring customer satisfaction throughout their entire experience.

4. Sales and upselling: Promoting additional services, upgrades, or packages to customers to maximize sales opportunities and increase revenue.

5. Handling payment transactions: Processing payments for bookings, verifying credit card information, and providing receipts to customers.

6. Coordinating with drivers and dispatchers: Communicating with drivers and dispatchers to ensure smooth pick-up and drop-off arrangements, managing any changes or updates to bookings, and providing necessary information to drivers.

7. Managing customer feedback: Collecting and documenting customer feedback, including complaints, suggestions, or compliments, and forwarding them to the appropriate department for further action.

8. Maintaining accurate records: Keeping detailed and up-to-date records of all customer interactions, bookings, payments, and any other relevant information.

9. Adhering to company policies and procedures: Following company guidelines, protocols, and standard operating procedures to ensure consistent and high-quality customer service.

10. Continuous learning and improvement: Staying updated with company policies, services, and industry trends, and participating in ongoing training programs to enhance knowledge and skills.

Note :

Must be able to work night shift and weekend .

Position Overview

As a data-driven Marketing manager in Lifecycle Marketing team, you will join the team that designs and delivers digital engagements across the customer lifecycle, reporting to Sr. Manager Lifecycle Marketing (APJ), hybrid, or onsite. Our team owns/creates/activates impactful marketing strategies, to promote adoption, engagement, and renewal rates, through owned touchpoints and in-product experiences. You will own and activate a series of marketing strategies/projects, to improve the digital post purchase experiences of customers, across varied products of Autodesk, and across all markets in APAC, Japan, and some global markets. You will partner with regional & global Customer success teams and other cross functional stakeholders, to ensure the marketing activities are aligned with the business goals.

Responsibilities

Strategy & Activation

• Develop comprehensive lifecycle marketing projects that improve engagement, satisfaction, and retention, across APAC, Japan, and some global markets
• Partner with regional & global cross-functional stakeholders (customer success, operations, data, product, and engineering), to ensure seamless customer journey throughout the lifecycle

Ownership

• Manage digital post-purchase projects end to end, as a strategic lead and project manager, identifying opportunities and implementing improvements along the way
• Turn insights into go-to-market initiatives, through orchestrated digital experiences, email campaigns or experiments
• Examine existing experiences' effectiveness against core metrics, suggest A/B tests, to drive improved impact on engagement and renewal rates

Measurement & Reporting

• Define and track goals for lifecycle marketing initiatives
• Analyse campaign performance and customer data to identify trends and inform future opportunities
• Prepare insightful reports and presentations to communicate results to stakeholders and senior leaders across the globe

Minimum Qualifications

• 5+ years in Marketing / Lifecycle marketing / Customer Experience Management or related experience, from B2B, SaaS background
• Experience implementing data-driven marketing strategies, based on customer behaviour and product usage insights, towards adoption and engagement
• Demonstrated experience working across marketing functions, collaboratively with APAC, Japan and global stakeholders from customer success, operations, data, product, and engineering teams
• Experience working with marketing automation platforms, Journey Orchestration, and customer data platforms
• Excellent at interpreting data, insights, and reports

• Plan and organize construction schedules, overseeing and coordinating activities.
• Thoroughly monitor construction work, examining project specifications including civil/structural, architectural, and M&E drawings.
• Generate daily, weekly, and monthly site reports.
• Ensure a safe and clean working environment, adhering to standard rules and regulations.
• Collaborate with internal and external stakeholders for operational efficiency.
• Undertake additional responsibilities as directed by the Project Manager.
• Degree in Civil Engineering
• Atleast 5 years of relevant experience.
• With MRT project experience or of a large scale project.

Reg no. R1659970

As the head of CRM, you will be an integral part of the Charles and Keith, contributing to increased customer value, brand strength, and sales growth. Your primary responsibility is to ensure a robust customer insight-driven CRM, Loyalty and Omni-Channel function. By aligning with cross-functional goals, you will drive omni-channel sales performance, customer centricity, and growth in customer base and lifetime value. Additionally, you will lead the Loyalty program and support CRM activation in collaboration with the Marketing and Business teams of the organization.

Responsibilities:

Develop and execute CRM and loyalty program strategies:

• Design and implement comprehensive CRM strategies aligned with business goals and objectives.
• Develop customer segmentation models to identify target groups and personalize communication efforts.
• Implement CRM campaigns across various channels (email, SMS, social media, etc.) to drive customer engagement, retention, and loyalty.
• Utilize marketing automation tools to streamline and optimize CRM processes.
• Design and implement a customer loyalty program aligned with business objectives and customer needs.
• Develop a clear value proposition and benefits structure to incentivize customer participation and engagement.
• Establish program rules, tiers, and rewards system to drive customer loyalty and retention.
• Implement promotional campaigns to drive customer enrollment and ongoing participation in the loyalty program.

Implement targeted communication strategies and execute loyalty marketing campaigns:

• Develop and execute personalized communication campaigns to nurture customer relationships throughout the customer journey.
• Create compelling content and messaging aligned with customer segments and preferences.
• Collaborate with cross-functional teams to ensure a seamless and rewarding customer experience across touchpoints.
• Continuously evaluate and improve loyalty program processes, procedures, and communications.
• Leverage customer feedback and insights to identify areas for improvement and implement necessary changes.
• Develop and manage customer loyalty programs, including rewards, incentives, and exclusive offers.
• Identify opportunities to enhance customer retention and reduce churn through targeted initiatives.
• Implement customer win-back campaigns and strategies to re-engage inactive customers.
• Develop and execute targeted marketing campaigns to promote the loyalty program and engage members.
• Create compelling and personalized loyalty program communications, including email campaigns, in-app messaging, and targeted offers.
• Collaborate with the marketing team to align loyalty program campaigns with overall marketing initiatives.
• Utilize customer segmentation and data insights to tailor loyalty program communications and offers.

CRM Project and system Management :

• Develop project plans, including scope, objectives, deliverables, and timelines for CRM initiatives.
• Coordinate cross-functional teams to ensure successful project execution.
• Monitor project progress, identify risks or issues, and take necessary actions to keep projects on track.
• Conduct regular project meetings and communicate milestones to stakeholders.
• Collaborate with IT teams to evaluate and implement CRM systems.
• Coordinate CRM system integration with other business systems.
• Ensure data requirements and oversee data migration processes.
• Customize CRM systems to meet specific business needs.

User Training and Support:

• Develop and deliver training programs to educate users on CRM system functionalities and best practices.
• Provide ongoing user support, addressing inquiries, troubleshooting issues, and promoting user adoption.
• Collaborate with internal stakeholders to develop and maintain CRM system documentation, user guides, and training materials.

Analyze customer data, program performance and drive insights:

• Analyze customer behaviour, preferences, persona and purchase patterns using CRM and data analytics tools.
• Identify trends, opportunities, and challenges to enhance customer segmentation and targeting.
• Utilize data-driven insights to develop personalized and relevant communication strategies.
• Measure and report on key CRM metrics, such as customer acquisition, retention, and lifetime value etc.
• Utilize data analytics tools and techniques to analyze program performance and customer behaviour.
• Monitor key loyalty program metrics, such as active member acquisition rate, redemption rate, Program engagement, NPS and Loyalty ROI.
• Identify trends, patterns, and opportunities for program optimization and enhancement.
• Segment customer data to tailor loyalty program offerings and communication strategies.

Requirements:

• Bachelor's degree in marketing, business, or a related field. A master's degree is a plus.
• Proven experience in CRM management, loyalty program management, or a similar role.
• Strong understanding of customer lifecycle, CRM principles, and loyalty program principles.
• Proficiency in CRM platforms, marketing automation tools, and data analytics tools.
• Solid analytical skills with the ability to derive insights from customer data and apply them to CRM and loyalty strategies.
• Experience in customer segmentation, targeted marketing campaigns, and loyalty marketing campaigns.
• A minimum of 8-10 years of experience in CRM within the e-commerce industry is required.
• Excellent communication skills and the ability to create persuasive and engaging content for CRM and loyalty program communications.
• Strong project management and organizational skills to effectively plan and execute CRM and loyalty initiatives.
• Results-oriented mindset with a focus on driving customer engagement, satisfaction, and ROI through CRM and loyalty programs.
• Knowledge of privacy regulations and best practices related to CRM, customer data management, and loyalty program management.

Roles & Responsibilities

• Review and monitor GL, AR and AP entries of Singapore or overseas branches
• Ability to handle full set of accounts
• Support month end closing activities
• Resolve any inter-company invoice discrepancies
• Responsible for and ensure compliance with all other statutory requirements
• Assist in audit activities, GST reporting, banking matters, corporate tax and others
• Liaise and guide overseas staff to complete and submit required reports timely.
• Manage and ensure the accurate, complete and timely process of staff claims
• Handle all aspects of office administration and provide operational support
• Performs any other ad-hoc duties as assigned.

Requirements

• Min 2 years or more hands-on accounting experience
• GCE “O” level / Diploma in Accounting / LCCI
• Proficiency in Microsoft Office and/or Accounting systems
• Ability to work under pressure and tight reporting deadline
• Discipline and positive attitude
• Resourceful & organised
• Willing to learn
• Able to multi-task, self-motivated and systematic
• Singaporean and PR only

• Carry out equipment PM according to the plant equipment PM schedule
• Respond to breakdowns, diagnose faults and repair equipment
• Work on improvement projects to assure continuous reliability of production equipment and processes to achieve high equipment productivity and low downtime.
• Key-in SPC data for all defined equipment critical parameters
• Support all equipment installation and commissioning during plant start-up phase
• Performs other duties as assigned. Duties will vary according to the project progress and/or the specific goals of the division.

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the Life Sciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile, We just completed our Series A funding round in December 2022 and are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

Part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, implementing new ideas to deliver better health, RegASK is a rewarding place to work.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

Title:

Experts’ Community Specialist

The Experts Community Specialist assumes a central role in overseeing our regulatory expert group and fostering the growth of our online community of Regulatory professionals. Responsibilities include identifying and onboarding new experts, documenting their details, helping during the onboarding process, and conducting tasks like designing the tool (with our tech-team), analytics preparation, survey, and email design, and utilizing content management systems and various technical tools.

This is a thrilling opportunity that involves close collaboration with various stakeholders, including experts, the operations team, and the tech team, in order to enhance and refine our online platform. You will also closely collaborate with client-facing staff on tailor-made client projects and strategic recruitment endeavors aimed at promptly connecting RegAsk clients with the most relevant experts.

Key Responsibilities:

• Quickly and efficiently identify and establish consulting relationships with experts best suited to participate in our clients’ projects.
• Grow the RegAsk Experts Community by recruiting on a strategic/tactical mode, using referrals and other relationships like collaborating with the Marketing team to develop gated content (i.e., recruitment campaigns) for endorsing the engagement / recruitment process of experts.
• Consult with client-facing team members (sales, pre-sales, Project managers) to gauge clients’ needs and identifying and qualifying primary experts.
• Develop a working knowledge of RegAsk core industry coverage to improve project and product service quality.
• Work on other projects associated with building the RegAsk Experts Community
• Collaborate closely with the tech team to identify and implement the elements necessary for automating or seamlessly integrating expert profiles and management within the platform.
• Research and identify technical solutions for the experts’ community improvements.
• Support in drafting and enhancing standard operating procedures to streamline the process.
• Foster positive and productive interactions within the experts’ community while ensuring adherence to the business needs.
• Monitor and analyse community sentiment, feedback, and discussions to provide valuable insights and recommendations for improving community engagement strategies.

Requirements:

• Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
• Strong ability to problem solves and impeccable attention to detail.
• 1-3 years of experience, preferably in internet research, inside sales, head hunting, recruitment, market research or customer service.
• Confidence in making outbound cold calls.
• Minimum bachelor’s degrees from top-tier colleges or universities.

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Experts’ Community Specialist, please submit your resume accordingly.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

About The Role

Community Outreach Team (CREST), serves as a community safety network for people with or at-risk of mental health conditions, including dementia, and their caregivers. CREST conducts outreach events to increase mental health awareness and targeted case finding to identify those with mental health needs.

CREST works with clients aged 18 years and above.

Reporting to the Group Supervisor, the Program Executive works closely with the team to serve clients and caregivers.

· Plan, implement and monitor the outreach, care process, referral and follow-up flow for the CREST service

· Document and evaluate programme progress

· Document and produce CREST service planning documents and manuals, including set up requirements and processes

· Conduct needs assessment to ascertain service needs and gaps for mental health in the community

· Collaborate with other agencies/organisations in planning and implementation of programmes

· Monitor trends and issues relating to mental health services and needs of clients and the community

· Outreach to corporates and community organisations to promote mental wellness, health awareness and information

· Engage partners to raise awareness, education and training on mental wellness via structured programmes

· Conduct screening within the community with agreed upon identification tools

· Provide the necessary care coordination and service linkages for identified clients from the initial referral

· Follow-up with clients for re-evaluation and provide support, as recommended in-care process flow

· Provide basic mental health awareness and information on managing the mental illness and coping strategies

· Provide basic emotional support to clients at-risk of mental health

· Compile and analyse collected data and submit reports as specified

Others

· Other work projects assigned by supervisor/management

Technical Competencies:

- Degree

- IT literate

Core Competencies:

- Good communication and social skills to work with different people
- Pleasant personality
- Team player, yet independent to carry out most functions
- Strong interest in empowering and preserving the dignity of people at-risk or with mental health conditions including dementia

Preferred achievements / characteristics:

- Able to speak dialects will be an advantage

Only short-listed candidates will be contacted for an interview.