Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government

Roles & responsibilities

• Utilize the planning team and all available data to ensure the key components of the project are aligned to deliver a successful outcome.

• Clearly interface with all contributors to the project timeline so variances to specific elements of the schedule can be quickly extrapolated to the wider project.

• Prepare clear and precise reports on key focus areas for management to evaluate.

• Deliver presentations on research and trends.

• Monitor efficiency of corrective action when applied and suggest improvements.

• Give support & direction to the MODEC planning team to ensure focus remains on the right issues.

Essential skills:

• Experienced mega-project “veteran” in planning

• Proven Leadership

• Analytical abilities

• Communication abilities

• Critical thinking

• Problem solving abilities

• Strong IT knowledge

• Implement IC design development of products, Logic Synthesis and Static Timing Analysis
• Manage DFT related activities - Scan Insertion, ATPG, Pattern Validation
• Assist in debug & correct any functional issues found in taped-out devices

Requirements:

• Degree in Electrical/Electronics Engineering or equivalent
• At least 5 years of digital IC design experience using EDA tools (Cadence, Synopsys)
• Proficiency in Verilog HDL and VHDL RTL design, Logic Synthesis, DFT, ATPG, Timing Closure

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Highlights

• 5 days week; Friendly Environment
• Medical and Dental Benefits
• Skills Development / Mentoring and Learning Opportunities

Job Description

Responsibilities:

• Generate innovative ideas and initiative in new product design.
• Involved in the full product development cycle from conceptual design, component selection, part detail design, managing vendor tool fabrication, parts approval, and mass production.
• Define and share the Design for Manufacturing (DFM) in the process flow diagram with Critical to Quality on the parameters with tolerance control that meet the product manufacturing in simulation performance expectation.
• Build up capability in product design for servicing, installation, and maintenance within R&D and Customer Service (CS). Understand and document design requirements for servicing, maintenance, and installation together with the CS Team.
• To adapt mold making process from design drawings.
• Involved in product sustenance engineering and value engineering.
• Ensure product design meets mandatory and quality requirements, within targeted cost and project timeline.
• Liaise with vendors on parts, tools, or mold fabrication to ensure quality and timely delivery.
• Set up and perform Product Validation Tests to qualify products developed.
• Experience in assessing supplier capability will be an added advantage.

Requirements:

• Degree in Mechanical / Mechatronic Engineering with at least 3 years related experience in designing for medium to large-scale production. Candidates with relevant knowledge and work experience will be considered for the Senior / Team Lead position
• Knowledge in injection molding, material, and component selection.
• Understanding of manufacturing processes and technical aspects of ceramics is a plus.
• Experience in designing products using sheet metal and plastic parts.
• Experience in using 3D CAD such as SolidWorks or Pro-E (Creo) for product design is a must.
• Knowledge in FEA (Finite Element Analysis)/CFD (Computational Fluid Dynamic) in Altair simulation will be preferred.
• Analyse test & simulation data using experimental design and statistical methods, evaluate failure data to find root causes and implement sound engineering solutions.
• Committed and self-motivated, a life learner and a good team player

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Our Strategy and Transactions (SaT) team works with clients to manage their capital agenda to drive competitive advantage and increased returns. As part of a global team of 10,000 professionals in 100 countries you will advise clients on preserving, optimising, raising or investing capital.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

You will be working in teams with experienced due diligence professionals, where you will learn and develop the skills you need to perform due diligence in a range of situations and sectors. When working on projects you will almost always be working as part of a wider cross service line team.

As you progress your career with EY, you will have the opportunity to work on more complex transactions, increasingly lead teams, begin to build relationships with our clients and other members of the corporate finance community and take on broader roles within our business.

Your key responsibilities:

• Help clients achieve their strategic goals, whether they are acquiring or divesting assets.
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Work with other EY service teams to deliver an integrated service to our clients.
• Likely to also work on a number of cross border assignments working with other EY offices around the world

Skills and attributes for success

• Prepare analyses of historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Perform industry and company research utilizing online tools and publicly available information
• Assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring
• Assist in preparing reports and schedules that will be delivered to clients and other parties
• Develop and maintain productive working relationships with client personnel

To qualify for the role you must have

• Bachelor's degree with at at least 1 year of relevant work experience
• Entrepreneurial mind set and business acumen
• Passion for helping clients achieve their potential
• Able to analyse financial and non-financial information to formulate views and conclusions.
• Familiar with fundamental concepts of accounting including IFRS
• Good presentation skills and prior audit experience would be advantageous
• Possess data analysis & critical thinking skills with a flair in MS Excel applications

Ideally, you’ll also have

• Transactions/auditing experience
• Client facing experience from a professional services background

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as

possible.

Join us in building a better working world.

Apply today.

Responsibilities:

· Responsibilities include - Day to day involvement in the development team to review and understand the FSD/TSD/LLD, perform development in Actimize RCM / ACTONE to implement, develop or configure the requirements, prepare release installation instructions, perform unit testing, work with business analysts to execute the SIT testing and document the results.

· Work together with other technical and functional areas to ensure proper execution of processes.

· Work with product owners and architect to understand objectives and translate these into a system level design and implementation.

· Implement designs that meet quality standards, coding standards, and provide a rich user experience across platforms.

· Create rapid prototypes to vet new design, interaction, and integration concepts.

· Collaborate across cross locations IT teams in delivering software components.

· Investigate and resolve SIT and UAT defects.

· Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

· Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

Requirements:

Mandatory

• Experience with AML/KYC solutions – Actimize, Oracle database, Unix & Windows Scripting, Java, IBM Websphere MQ and/or Weblogic123.

• Hands on experience with FCC / Compliance Analytics or Innovation practices as part of a financial institution or a consulting practice.

• Experience with the design, development and implementation of internal controls for financial services business processes, especially in FCC framework and strategy preferred.

• Experience with technology products across compliance domain including AML, Sanctions and KYC such as Mantas, Netreveal, Actimize, SAS, Fircosoft, etc.

• Relevant Financial Crime Compliance (AML/ CFT, Sanctions, Anti-Bribery & Corruption and Fraud) risk management, compliance experience in banking, insurance, asset management, and/or in a big public accounting firm;

• Experience in delivery of FCC-related technology projects, such as payments screening, transaction monitoring, &/or customer risk rating systems preferably at a large/ complex financial institution.

• Familiarity with FCC analytics processes such as parameters setting, threshold tuning, and case optimization, etc.

• Hands on experience with statistical analysis and utilizing programming languages such as Python, R, and SQL (highly preferred).

• Strong understanding of expectations of regulators such as MAS and HKMA. Knowledge of other major jurisdictions in ASEAN and practical experience in the industry (preferred).

• Knowledge of the global risk and regulatory environment, especially developments in the FCC space.

• Experience with model validation and governance tailored for compliance verticals (highly preferred).

• Good working experience in technical development & delivery.

• Good understanding and experience in Software Development Life Cycle (SDLC).

Good to Have

· Deliver assignments to a high level of client satisfaction.

· Effectively communicate both verbally and in writing.

· Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly.

· Be up to date on modern technology advancements and a strong desire to apply them for solving problems.

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.

· Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel.

· Self-motivated with lots of energy and drive.

· Effective leadership, project management and teamwork skills.

· Analytical skills: specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus.

· Knowledge of Bank systems and products.

Job Title : Admin Executive

Location : Orchard

Industry : Retail

Benefits : Basic + AWS + VB

Duties

· Involve in the preparation of the company’s agreements on the request of the business operations team for new or renewal and termination of concession, consignment and service agreements. Liaise with the business operations personnel to carry out the job tasks

· Assist Department manager in developing policies and procedures

· Prepare monthly expenditure budget report presentation by monitoring the administration expenses and to process payment requests for reimbursement

· Receive and audit invoices for accuracy and budgeting compliance, to ensure timely payment of department bills

· Prepare summary report of the monthly utilities for Accounts to bill the selected tenants and concessionaires

· Draw up monthly Duty Managers Roster of Retail Managers performing the duties

· Attend internal/ external meetings and take meeting notes

· Handle event planning for meetings , professional development and other department initiatives

· Draft reports and correspondences in respect of the matters involved.

· Engage in the duties of an Administrator comprising of the following works:

a. Maintain the Company’s Corporate Golf membership & monthly subscriptions

b. Administer the maintenance of the companys telephone PABX system , request for installation of office extensions, telephone sets and troubleshooting of faulty lines

c. Control & record the inventories of copier paper and replacement of toner, coordinate the purchase and distribution of these supplies. Monitor the maintenance schedules and meter-readings of the photocopiers for monthly billings by the service vendors

d. Provide support services to all departments on the functionalities of the photocopier cum fax and other office equipments

e. Monitor the regular maintenance and servicing of company leasing vehicles, namely the car, vans truck and update weekly transactions as well as to top-up value of the cash cards acquired in the vehicles

f. Keep records of ordering and distribution of all stock items including groceries for the office pantries.

· Provide administrative support such as :

a. Preparing of monthly department’s staff roster

b. Maintain records of departments staff annual and medical leave

c. Update and submit to HR the staff attendance

d. Monitor and co-ordinate the company’s driver schedule

e. Booking of meeting rooms and ser up the TV system for virtual meetings

f. Perform reception duties to attend to walk in enquiries , deliveries and providing support to office duties and postal services at Singpost outlet to mail letters, registered articles and parcels

· Perform other related duties as assigned by the company .

Position Overview:

We are searching for a Senior Client Communications Associate who will be responsible for crafting well-written and compelling responses to Requests for Proposals (RFPs), RFIs, client questionnaires, and other written deliverables. The ideal candidate will have strong writing skills, performance and analytics experience, and the ability to juggle and meet multiple deadlines while maintaining extraordinary attention to detail and quality during periods of high volume. This role will work with members of Client Service, Business Development, Client Reporting, Compliance, Consultant Relations, and the Investment/Research team. This role will report to the Manager of Client Communications based in Boston, MA USA.

Acadian supports a hybrid work environment, employees are on-site 3 days a week.

What You’ll Do:

• Write tailored, persuasive, high-quality responses to RFPs to support business development efforts across the globe

• Complete client and consultant questionnaires/templates

• Update consultant databases

• Assist with research for monthly and quarterly market commentary

• Assist with information/data projects

• Develop and hone a strong knowledge base of the firm's products, asset classes, investment approach, and other aspects of the corporate platform to effectively understand and respond to prospect and consultant requests

• Maintain and drive development of the RFP database (Qvidian)

• Retrieve and analyze data to complete quantitative components of RFPs/RFIs and ensure data provided is accurate and applicable.

We’re Looking for Teammates With:

• Bachelor’s degree

• 3-5 years of experience in the investment management industry; Experience in RFP, client communications, or similar capacity a plus

• Demonstrated quantitative and analytical skills including knowledge of the industry as it relates to investment performance, fund characteristics, and attribution

• Proficient in MS Office

• Strong attention to detail; Excellent written and editing abilities

• Proven ability to work well in a fast-paced, deadline-driven environment

• Ability to work well within a small-team environment and partner effectively with client/prospect-facing staff, as well as a number of other groups throughout the firm

Why Work Here:

Acadian is a quantitative investment firm where ideas are empowered by technology. Our team is made up of a diverse mix of professionals who thrive in a culture that fosters ingenuity through collaboration and transparency. We offer a casual office environment, top-notch benefits, and excellent professional and personal development opportunities.

It is the policy of Acadian Asset Management LLC to provide equal employment opportunity to all qualified persons without regard to race, creed, color, sex, age, national origin, marital status, veteran status, citizenship status, disability, pregnancy or parenthood, or sexual orientation.

• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent
• Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing dishes
• Preparing meat and fish
• Assisting with the management of health and safety
• Assisting with the management of food hygiene practices
• At least 3 years working experience as a chef de partie in Italian restaurant
• Level 1 and 2 Food Safety Awards
• Hands on and positive working attitude
• Understandable level of English spoken and written
• Healthy and good attendance record
• Attractive Package

Responsibilities:

Calendar Management

• Coordinate and manage the calendars of executives, scheduling appointments, meetings, and conferences
• Effectively handle time zone differences when coordinating with global and regional counterparts
• Anticipate scheduling conflicts and proactively address time-sensitive priorities

Travel Planning

• Plan and coordinate travel arrangements, including flights, accommodation, and itineraries
• Ensure travel plans align with executive priorities and preferences

Communication and Correspondence

• Serve as a liaison between executives and internal/external stakeholders
• Act as a point of contact for inquiries, requests, and communications, and screen and prioritize inquiries, and requests, as necessary

Meeting Coordination

• Organize and prepare materials for meetings, including agendas, presentations, and reports
• Attend meetings, take minutes, and follow up on action items

Expense Management

• Monitor and reconcile expense reports, ensuring accuracy and compliance with company policies

Information Management

• Maintain and organize confidential files, records, and documents for the executives
• Keep executives informed on key issues, deadlines, and priorities

Project Support

• Assist in coordinating special projects and initiatives as assigned by the executives
• Track project timelines, milestones, and deliverables

General Office Support

• May be required to stand-in for the receptionist from time to time when the receptionist goes on annual leave

Requirements:

• Proven experience as an Executive Assistant supporting C-level executives or in a similar administrative role
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software.
• Ability to handle sensitive information with discretion and maintain confidentiality
• Exceptional attention to detail and problem-solving skills
• High level of professionalism and interpersonal skills
• Flexibility to adapt to changing priorities and deadlines

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.

With expansion plans, they are looking to hire a Python Developer to join the Data & Technology Architecture Department of the Cyber Security Division.

about the role

• Assist the Security Operations Center to automate BAU and new processes (eg. Data enrichments from various sources, auto ticket creations, syncing of tickets across systems, etc).
• Develop tools that integrates across different security devices using various methods, from interaction with APIs, screen scrapping to client GUI interactions.
• Solution the design and develop the software using waterfall/Agile methodology.
• Perform investigation, troubleshoot issues by developing scripts, SQL queries.
• Work closely and collaborate with the SOC Analysts and Infrastructure Engineers/System Owners for scope, schedules, requirements, tests, bug fixes, etc.
• Work with deployment team/DevOps team on setting up continuous integration, build and release automation.
• Discuss, analyse and recommend design improvements or corrections to developers throughout the development process.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Conduct performance and load tests, validate the output and expected outcomes and feedback on improvement required.
• Conduct application performance and security testing to ensure we have a robust and secured system in place.

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent.
• Minimally 5 years of working experience as a Python Developer.
• Demonstrate knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behavior driven development (BDD).
• Ability to troubleshoot complex issues ranging from system resource, application stack traces to cloud API events.
• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.
• Experience with scikit-learn and machine learning projects will be an added advantage

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

JOB PURPOSE: The F&B Captain is responsible for ensuring all guests receive great experiences through the delivery of outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include upholding a positive culture with genuine service, a vibrant personality, personal finesse, professionalism and proactiveness towards achieving departmental goals.

1. Day-to-day operations for the F&B department including the restaurant, In-Room Dining & Mini-bar as appointed, ensuring highest quality standards.

2. Ensure adherence to daily floorplans & stations, completion of assigned tasks to the highest standards and in a timely manner. Understand all stations & tasks sufficiently to perform any duty assigned, consistently demonstrating high levels of guest service. Inspect the cleanliness & appearance of all presentations such as centerpieces, china, glass, & silver prior to use.

3. Ensure stations are ready for service and run smoothly, proper sequence of service with menu highlights, providing guest appropriate recommendations, accurate order taking while noting & relaying any special requests, dietary requirements or allergies to the relevant members.

4. Present food & beverages of high standards with adequate description & flair, checking for guest satisfaction with proactive engagement at opportune times.

5. Communicate service needs to team members including but not limited to Management, Chefs, Bar & Stewards and ensure prompt follow up on all guest needs including having all food, beverages and checks presented in an accurate & timely manner. Report any challenges and guest comments & any relevant information to the manager on duty in a timely manner.

6. All settings, side stations, equipment must be maintained immaculately, and duties performed in a presentable manner, towards an excellent guest experience, at all times. Cleanliness of work areas to be maintained throughout the day, with deep cleaning conducted as necessary.

7. Be proficient in all necessary knowledge including product & service. Suggestive selling to be practised sensibly towards a great guest experience.

8. Conduct accurate stock counts & requisition, maintain organisation of all storage areas.

9. Train, guide and monitor junior team members or part timers as necessary accordingly.

10. Follow all company, safety & hygiene policies and procedures; report all accidents, injuries and incidents to management. Practice responsible service of alcohol.

11. Any other duties as assigned.

KNOWLEDGE / QUALIFICATIONS:

1. Minimum tertiary education with minimum 1 year experience in F&B service or 2 year degree from an accredited university in hospitality related major.

SKILLS:

1. Ability to interact clearly with guests, team members and third parties in written & conversational English, reflecting highly on the venue, brand & company.

2. Passion for hospitality, attentive, adaptive, strong team player with an eye for detail.

• Prepare documents, keys and units to be handed over and taken over for all retail and office units.
• Provide orientation with tenants on design requirements upon confirmation of unit tenancy.
• Liaise with the Building and M&E team to review tenants’ office design, both architectural and M&E.
• Main point of contact for the unit's fit-out and reinstatement works during design, fit-out period and completion.
• Organize for inspection with tenants and contractors upon completing fit-out or reinstatement work.

Requirements:

• Diploma in Building/Real Estate Management or equivalent
• At least 5 years of tenancy work experience in Commercial Fit-Out Building/Property.
• Familiar with relevant authorities’ requirements and compliance and equipped with the required M&E knowledge.
• Good analytical skills and ability to work autonomously and meet tight deadlines.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities:

• Meet and greet customers and visitors as needed. Build strong relationships and act as the first point of contact for all clients and visitors providing a professional and friendly service.
• Managing reception duties (e.g. handling of phone calls, courier services and mails)
• Manages day to day administrative support (i.e. invoicing issuance, purchasing of office and pantry supplies, inventory control & etc)
• Receive walk in client/guest at the centre and handle walk-in tours for guest who came by for a viewing
• Create an engaged environment through planning, executing and supporting regular high quality events.
• Assist in the event logistics such as pre-event set up and preparation
• Inspect the centre to ensure that everything is neat & tidy and in order especially the reception, public area, meeting & conference area. Report defects immediately to maintenance and follow up when necessary.
• Any other duties as assigned by Management

Job Requirements:

• Excellent verbal communication skills
• Result and client oriented with multi-tasking capabilities
• Positive attitude and good team player

Responsibilities

• Perform cashiering duties
• Account for all commodities and financial instruments at the cashier counter
• Ensure strictest compliance within regulatory requirements, established policies and standard operating procedures

Requirements

• GCE N level
• Prior experience in cahsier will be an added advantage
• No experience are welcome to apply

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23984

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Arcus Ang | Registration No: R1985843

Job responsibilities

• Assist in handling Full Set of Accounts consisting of AR & AP
• Preparation of monthly & quarterly Reports for Management review
• Perform general ledger data entry
• Handle for invoices, cheque payments and petty cash claims
• Generate Cash Flow reports
• Preparation of all necessary information for Audit purposes
• Preparation for timely submission of GST returns
• Perform month end & year end closing
• Any other Ad-Hoc duties to be assigned

Job requirements

• Preferably candidates with minimum 1 year of relevant experience
• Good interpersonal skills, meticulous and organised
• Ability to work independently and complete task on tight deadlines
• Proficient in MS Office applications and knowledge of MYOB Software is an advantage
• Singaporean only

LEAD, ACCOUNTING OPERATIONS, TRADING COMPANY

SINGAPORE & TC FINANCE, OPERATIONS ACCOUNTING

WHO WE ARE LOOKING FOR

As the Lead, Accounting Operations for NIKE Trading Company B.V. Singapore Branch and NIKE Global Trading B.V. Singapore Branch (collectively known as “Trading Company”), you will be responsible for operations accounting activities in the global buy sell operations, primarily in the areas of inventory and intercompany space. You will also be expected to support project initiatives, drive process improvements and documentation across the operations accounting function.

WHAT YOU WILL WORK ON

Business Insights/Decision Support/Communication

• Manage end-to-end supply chain accounting flow across Nike trading entities, this includes responsive exception management to ensure reporting accuracy and control compliance
• Partner with Global and/or Country Controlling and cross-functional teams including Tax, Customs, Supply Chain Operation teams to stand up new/changes in processes in support of product flow flexibility
• Partner with Supply Chain Operations and/or Capability Teams in ensuring system data integrity for new/change process resolution to uphold control rigors.
• Responsible for SAP system validation on operations accounting related activities in support of business initiatives. Define relevant test scenarios and validate results within the set timeline. Provide inputs for informed decisions on user acceptance.

Business Process Excellence

• Drive end-to-end process simplification and improvements, leveraging on automation covering Intercompany and Inventory activities and reporting
• Responsible for building/maintaining relevant desk-top procedures in accordance with the established controls and policies.

WHO YOU WILL WORK WITH

You will engage and partner with a diverse group of stakeholders in Trading Company as well as across the globe, both financially and non-financially trained.

WHAT YOU BRING

• At least 6 years of relevant accounting experiences, in large MNCs with Supply Chain Operations Accounting covering Inventory and Intercompany processes, controls and legal entity reporting
• Bachelor degree in Accountancy, preferably with a Chartered Accountant or equivalent professional qualification.
• Good Knowledge of US GAAP, IFRS and SOX is necessary. Demonstrate good operational insights to ensure reporting compliance for Inventory, Intercompany Cross-charges.
• Hands-on experiences with SAP S4/HANA.
• Demonstrated SAP S4/HANA implementation experiences that cut across go-live readiness, implementation, stabilization, and transition to operations.
• Demonstrate good communication and influencing skills on complex accounting requirements.
• Ability to translate business requirements into operationalization with considerations for financial risks and controls across end-to-end processes.
• Ability to collaborate and partner effectively with multi-cultural business partners and cross-functional teams.
• Good documentation skills with proficiency in Powerpoint and Visio.
• Experience with enabling tool solutions eg Blackline, Alteryx would be an added advantage
• Proven track record of working independently, leading and prioritizing against multiple priorities, while delivering results with high quality.
• Ability to exercise a high degree of integrity and confidentiality.

• Interpret the designer’s vision to build an outstanding creative solution by utilising the latest skills and techniques and your own creative flair.
• Visualise from draft concepts of a brief to innovative design solutions.
• Collaborate closely with the design team on projects to conceptualise and visualise creative executions.
• Work with the production team to design output to ensure it is fit for purpose.
• To challenge and progress any current methods of visualising via the implementation of new techniques and software.
• Aid the smooth transaction of projects from the studio to the production team.
• Question and challenge briefing documents.
• Deliver all creative material produced to the highest standards on time.
• Understanding the brand's visual design elements in order to creatively achieve the best work that will retain the brand's integrity.
• Develop and build outstanding technical expertise across 2D & 3D imaging in order to showcase 1HQ’s design work.
• Work in collaboration with client services team and the creative team.

Career Experience

• Min of 5 years artwork experience within a packaging design agency.
• Strong understanding of FMCG branding, luxury branding and beyond is essential.
• Evidence of working with global brands.
• Excellent in Illustrator, Photoshop and preferably in CAD and Cinema 4D or similar.
• Demonstrable experience in pushing boundaries whilst still maintaining the integrity of the work.

Required Skills

• Structured and logical approach with great attention to detail.
• Ability to work across multiple disciplines with designers.
• Ability to take abstract ideas, conceptualise and craft them.
• Ability to render realistic packaging across a variety of substrates.
• Excellent Photoshop and solid illustrator skills essentially.
• Advanced Photoshop image manipulation is required.
• A good understanding of how lighting works from a photographic standpoint.
• Ability to work under your own initiative and possess an excellent eye for detail.
• Able to handle a fast-paced environment and maintain consistently high standards.
• Ability to manage time effectively under tight deadlines to ensure client needs are met.

About 1HQ

1HQ is a leading global brand agency. Founded in 1993, 1HQ has established itself as a prominent player in the branding and design industry. The agency specialises in brand strategy, design, innovation, and communication, helping clients across various sectors create and grow their brands.

With a team of experienced strategists, designers, and creatives, 1HQ offers a range of services tailored to meet the unique needs of each client. These services may include brand positioning, identity development, packaging design, digital branding, experiential marketing, and more.

1HQ is known for its innovative approach to branding, leveraging consumer insights, market trends, and creative thinking to develop compelling brand experiences. The agency has worked with a diverse portfolio of clients, including multinational corporations, start-ups, and everything in between.

Whether it's rebranding a legacy brand, launching a new product, or developing a comprehensive brand strategy, 1HQ is committed to delivering impactful solutions that drive business success.

Marketing Expert – Technological Products

Our client is one of the technological solutions distributors in the Pan-Asia Regions. Taping on the flourishing demands of technological applications, the company is expanding rapidly across ASEAN countries.

Responsibilities:

• To evaluate current marketing trends and formulate effective marketing strategies for company’s products.
• To manage targeted product marketing activities and ensure sales objectives are achieved.
• To review and manage product inventories.
• To build and enhance relationship with clients and sales teams across the regions.

Requirements:

• Diploma or degree in electronics, engineering or equivalent.
• 2-3 years of technological products application (for semiconductor industries) marketing experience.
• Ability to commit to work related overseas travelling.
• Excellent interpersonal, analytical and communication skills.
• Innovative and goal driven.
• Possess own vehicle is an advantage.

To apply, please visit https://www.gmprecruit.com/ and search for Job Reference: 23989.

To find out more about this opportunity, please contact Patricia Lin @ [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Patricia Lin | Registration No: R22105276

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Technical Support Consultant (L2) plays an important role in making sure that happens.

Role and Responsibilities

• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require L3 support
• Work with the Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery or appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

• Collaborate with a team of developers to deliver modules for the development of web-based application systems.
• Support in UAT process.

Requirements:

• Diploma in IT or equivalent.
• At least 2 years of experience in Java backend development (J2EE).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities

· Support for the Operational readiness of the new plant (including walkdowns & punch listing, pre-commissioning, and commissioning activities, preparing SOPs & routine schedules etc.).

· Provide maintenance and engineering support for field instrumentation and coordinate with control systems engineer to achieve business and operational objectives.

· To provide instrumentation expertise to sub-project teams so that all requirements related to instruments is known and implemented in a professional, compliant and efficient way

· Responsible for the maintenance and engineering of instrumentation in the plant.

· Responsible for providing cost and schedule estimates related to execution of the works assigned.

· Responsible for supporting the control Engineer for trouble shooting the plant issues.

· Responsible for supporting the EMOC process.

· Work with the Project Team to develop instruments requirements of all projects and modifications; supervise and implement the works according to the schedule and requirements.

· Must be familiar with test equipment like Multimeter, Loop calibrator, Pressure calibrator etc.,

· Able to troubleshoot the instrument loop problems.

Requirements

· Degree in Electronics/Electrical Engineering, major in Control and Instrumentation is preferred.

· Minimum 7 years relevant experience working with various field instruments.

· Experience with Honeywell DCS, Siemens PCS7 and Triconex PLC will be an added advantage.

· 3-5 years working experience in the refinery or petrochemical industry environment.

· Experience in plant commissioning, plant revamps / projects, in TAR planning & execution.

· Good background in Safety Instrumented systems with knowledge of hazards involved in operation and maintenance of instrumentation in the ASU/Hydrogen plants.

· Familiarity with P&ID Diagrams, Loop Diagrams, Electrical Single Line Diagrams, Protection relays with knowledge of electrical distribution systems.

· Basic Knowledge about different types of control valves/Field transmitters, Multimeter, Loop Calibrator, Pressure Calibrator.

To apply, please visit to www.gmprecruit.com and search for Job Code: 22404.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

• Job Responsibilities
• Managing local Traditional and Modern supermarket chains: NTUC/DFI Goup/CMM/Prime/Haomart etc.
• Cross sales and Market to e-commence platforms with Distributors.
• To initiate promotion activities with customers and gather market information.
• Work jointly with a team of sales personnel to promote and developed the company's range of products
• Job Requirements
• Excellent communication skills
• Self-motivated, independent, aggressive, initiative, dedicated.
• Able to speak mandarin and dialect.
• Experience/contacts in wholesale/Modern Trade is a an advantage.

• Handle full set of accounts.
• General accounting tasks such as bank reconciliation.
• Liaise with operational staff on sales and cash receipt reports.
• Ad hoc duties assigned by the reporting officer.
• Salary commensurate with experience.
• Extendable contract base on performance

MAIN DUTIES:

Control and analyse on a on-going basis the following:

• Quality levels of production and presentation.
• Guest satisfaction.
• Merchandising and Marketing.
• Operating food cost.
• Cleanliness, sanitation, hygiene.

Visionary and Modern

• Is open, shows curiosity and seeks out new trends
• Is innovative and modern, creating exceptional dishes
• Is a perfectionist; a sharp eye for detail leads to excellence
• Knows how to communicate, plays a role in public relations with restaurant guests

Guest Service Responsibilities

• Attend to specific guests as required.

Technical Responsibilities

• Responsible for the production, preparation and presentation of all food items, to ensure highest quality at all times.
• Execute inspections of physical aspect the food preparation areas.

Relation

• Provide functional assistance and direction to the kitchen operation.
• Coordinate functions and activities with other Food & Beverage Departments.

Confidentiality

• Ensure Outlet, Customer and Staff information or transactions are kept confidential during or after employment with the company.

NOTE

This document reflects the job content at time of writing and will be subject to periodic change in the light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly.