Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

• Receive guests and be the ‘face’ of the company - perform front desk duties when required
• Point person for office administration work including maintenance, mailing, shipping, supplies, equipment, bills and errands
• Manage relationships with office vendors, building management, service providers and other stakeholders, ensuring that all items are invoiced and paid on time
• Assist in booking facilities for meeting and/or facilitating for online meetings
• Provide timely support for managers on administration matters and tasks
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Requirements:

• Min 3 years of relevant work experience
• Proficient in Microsoft Office suite
• Good interpersonal and communication skills
• Meticulous and detailed oriented
• Ability to handle highly confidential information of critical nature
• Experience in managing multiple priorities, administrative coordination, and logistics
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

• Recording information, such as ingredients, weights, and temperature, and input into the database.
• Troubleshooting issues with production equipment and processes.
• Observing all company safety and quality regulations.
• Reporting accidents, safety violations, or other concerns.
• Assisting in planning and improving processes and product quality.
• Working with other team members to complete the production process.

Requirements:

• At least 5 yrs experience in a related field may be required.
• Basic computer skills.
• Strong verbal and written communication skills.
• A desire to work with team members to improve processes and product quality in a fast-paced, physically demanding environment.
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

·To lead a team of drivers to achieve for daily transport operations works target

· Ensure transport operations to run smoothly and productivity

· Loading and unloading of goods onto vehicle according to delivery order

· Perform pickups and collection for the company covering specific areas

· Ensuring safe receipt, retrieval and dispatching of goods

· Delivering goods to our customers in a safe, courteous, and timely manner

· Establishing and maintaining excellent customer service during delivery

· Class 3/4 Driving Licence

· Other Ad-hoc duties assigned

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Responsibilities:

1. Clean and sanitize office spaces, including restrooms and common areas.
2. Dispose of trash and recyclables
3. Monitor and replenish cleaning supplies.
4. Prepare and serve beverages to staff and visitors as required
5. Keeping pantry areas neat and tidy
6. Other adhoc duties associated with maintaining cleanliness

• Working Hours: Monday to Friday (7.30am to 4.30pm with 1hr break)
• Salary: $1,800

Job Summary: As a Design Engineer in our organisation, you will play a crucial role in the product development process. You will be responsible for designing and developing new products, improving existing ones, and ensuring that our products meet the highest quality standards. This position offers an exciting opportunity to work on cutting-edge projects and contribute to the growth and success of our company.

Key Responsibilities:

1. Product Design: Collaborate with cross-functional teams to conceptualize and design new products or product improvements, taking into account functionality, manufacturability, and cost-effectiveness.

2. CAD Modelling: Utilize computer-aided design (CAD) software to create detailed 2D and 3D models of product designs, ensuring precision and accuracy.

3. Prototyping: Oversee the development of prototypes and conduct testing and analysis to validate design concepts and make necessary adjustments.

4. Material Selection: Evaluate and select appropriate materials for product components, considering factors such as durability, cost, and performance.

5. Quality Assurance: Work closely with quality control teams to establish and maintain quality standards for products, ensuring they meet industry regulations and customer requirements.

6. Cost Optimization: Continuously seek opportunities to reduce production costs while maintaining product quality and performance.

7. Documentation: Prepare comprehensive design documentation, including drawings, specifications, and reports, to facilitate the manufacturing process.

8. Collaboration: Collaborate with other engineers, project managers, and stakeholders to ensure effective communication and coordination throughout the product development lifecycle.

Qualifications:

• Bachelor's degree in Mechanical Engineering or a related field.

• At least 4 to 5 years of proven experience as a Design Engineer in a manufacturing environment.

• Proficiency in CAD software (e.g., SolidWorks, AutoCAD).

• Strong analytical and problem-solving skills.

• Knowledge of materials, manufacturing processes, and quality standards.

• Excellent communication and teamwork abilities.

• Ability to manage multiple projects and prioritize tasks effectively.

Working Location: Yishun/ Woodlands

Description

• Assist in day-to-day administrative tasks, including but not limited scanning, filing, and document preparation.

• Book flight tickets and make travel arrangement for staffs.

• Support the team in organizing meetings, scheduling appointments, and maintaining calendars.

• Other adhoc duties assigned by Management

Requirements

• Basic Computer and MS knowledge

• Experience in Filing and other basic admin Duties

• Preferably Singaporean / SPR

Job Description

1. To participate in web application development.

2. Understands functional requirements from business analyst and team leads.

3. Perform impact analysis and technical development.

4. Perform unit testing and system integration testing of the application components.

5. Perform application deployment to SIT, UAT and Production environments.

6. Able to prepare software documentation.

7. Provide support for existing systems, investigate and resolve issues.

Requirements

1. Degree in Computer Science or relevant with 2 years of working experience. Fresh graduates are welcome to apply for junior roles.

2. Have experience in full-stack development using Microsoft technologies, such as .NET Framework, C#, ASP.NET, and SQL Server 2016.

3. Have experience in web front-end technologies such as Bootstrap, JQuery, etc.

4. Knowledge in MVC Framework is preferred.

5. Knowledge in code version control process, CI / CD process is preferred.

6. Must possess strong analytic skills and problem-solving skills.

7. Must possess adequate interpersonal skills and ability to work in a team-oriented, collaborative environment.

8. Must possess adequate written and verbal communication skills in English.

NOTE:

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up-to-date.

We do not collect any of the following:
1) NRIC/FIN
2) Photo
3) Date of Birth
4) Age
5) Spouse/Family information

About the Role

As part of our service team, you play an important role in ensuring that our customer's systems are in tip top shape. You'd be in charge of installation, upgrades, troubleshooting, maintenance & training.

There will be opportunities to enhance your competencies through our training programs as well as increase your exposure to different work settings and cultures.

Job Description

• Perform preventive & corrective maintenance, installations, training, upgrades & troubleshooting of various systems
• Provide technical support to our team of engineers & other departments when required
• Ensure compliance with health, safety, and environmental regulations at customer site
• Perform site reviews, surveys and inventory checks to ensure equipment and systems are in working order
• Carry out any ad-hoc project, assignment, maintenance or repair work assigned
• Ensure complete documentation of procedures and maintenance works

Requirements

• Minimum Nitec / Higher Nitec or Diploma in Engineering
• Good observation and analytical skills
• Ability to interpret technical drawings and diagrams
• Familiarity in troubleshooting techniques
• Proficient in written and spoken English
• Class 2B/3 driving license and have own transport is a plus
• Able to work rotating shift if required
• Able to do standby duty and OT on short notice
• Knowledge of computer & networking would be a plus
• Working knowledge of banking & ATM related software and hardware systems would be an added advantage

NOTE:

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up-to-date.

We do not collect any of the following:
1) NRIC/FIN
2) Photo
3) Date of Birth
4) Age
5) Spouse/Family information

Job Description

• To manage communications between Project manager and development team, ensuring alignment of development goals and targets.
• To plan, roster and monitor development progress.
• To participate in the development of a large-scale web application using Microsoft .NET Framework and SQL Server.
• Understands functional requirements from stakeholders and business analysts, and performs impact analysis.
• Develop, unit testing and system integration testing of the application components.
• To support code merging, code compilation and deployment to Development, UAT and Production environments.
• Provide and update software documentation.
• Provide operational support for existing systems by investigating reported issues and resolving them.

Requirements

• Degree in Computer Science or relevant.
• Minimum 4 years working experience in software development using .NET 4.5, C#, ASP.NET, T-SQL using SQL Server 2012 and onwards.
• Have experience in end-to-end software development life cycle.
• Experience in technical architecting and design.
• Familiar and able to work with SCRUM Methodology.
• Knowledge of web front-end technologies such as CSS, JavaScript, JQuery, etc.
• Knowledge of code version control process and continuous integration process are required.
• Have strong analytic skills and problem-solving skills.
• Good interpersonal skills and ability to work in a team-oriented, collaborative environment.
• Good written and verbal communication skills in English.
• Knowledge in Java and Oracle is preferred, but not required.
• 
  

NOTE:

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up-to-date.

We do not collect any of the following:
1) NRIC/FIN
2) Photo
3) Date of Birth
4) Age
5) Spouse/Family information

Job Description

• Lead tender team and plan sales strategies to meet company’s sales target and KPI

• Ensure tender submission within tight deadline

• Manage project budget

• Design and prepare business proposals and solutions

• Improve cost competitiveness during tender for higher profit margins

• Plan and execute with tender team to achieve KPI

• Attend site visit and tender meetings and prepare response to clarifications

• Explore new potential customers and maintain good relationships with existing customers

Requirements:

• Solid Knowledge and experiences in tender department (ACMV / M&E)

• Bachelor in Electrical Engineering or equivalent

• Min 8 years of Working experience as tender executive or QS

• Can work independently for tender

• Meticulous and attention ot details in tender activities

• Able to plan tender schedules as well as coordinate with project team

• Study the cost and ensure all cost is covered

• Prepare tender reports and findings

• Send RFQs to suppliers and subcon and negotiate the scope

• Proficient in MS Excels, Words, Power Point, AutoCad

• Good leadership skill, Problem solving, Good conversational & writing skills, strong business acumen, self- driven negotiation skill

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description:

• Collaborate with project managers to develop detailed project plans, including timelines, resources, and budgets.
• Oversee construction activities on-site to ensure compliance with project plans, specifications, and safety regulations.
• Monitor and inspect construction materials and workmanship to ensure adherence to quality standards and project specifications.
• Act as a liaison between project managers, contractors, subcontractors, and other stakeholders to ensure smooth communication and coordination throughout the project lifecycle.
• Identify and address any technical or logistical issues that arise during construction, offering practical solutions to minimize delays or disruptions.
• Maintain accurate and organized documentation of project progress, including daily reports, work logs, and any changes to plans or specifications.
• Enforce and promote strict adherence to safety protocols and regulations, creating a secure work environment for all personnel on-site.
• Monitor project expenditures to ensure they align with the approved budget and make recommendations for cost-saving measures where applicable.
• Regularly update project managers and stakeholders on the status of construction projects, highlighting achievements, challenges, and milestones.
• Collaborate with multidisciplinary teams, including architects, engineers, contractors, and subcontractors, to achieve project goals collectively.

Job Requirements:

• Bachelor's degree in Civil Engineering or related field.
• Proven experience as a Site Engineer or similar role in the construction industry.
• Strong knowledge of construction processes, materials, and methods.
• Familiarity with relevant software tools, including project management and design software.
• Excellent communication and interpersonal skills.
• Attention to detail and problem-solving abilities.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Strong leadership and decision-making skills.

If you are a individual who thrive in high-speed environments, embrace challenges of continuous growth, self-proclaimed workaholic who has insatiable drive to push boundaries and always perform beyond expectations, then Takagi Ramen is the professional playground that you have always been looking for!

Join us and join the team that revolutionizes the QSR industry and rewrites the rules of success!

Job Description & Responsibilities:

Marketing

• Execute innovative online marketing campaigns and oversee its successful implementation by pulling resources from the production & design industry
• Lead the conceptualization and development of digital contents while ensuring compliance with brand positioning, brand standards and guidelines
• Drive regular management and analytical reporting against performance of all digital marketing activities
• Manage and maintain partnership with respective appointed project stakeholders
• Report digital marketing activities for review with management on a weekly basis
• Lead and coordinate CSR projects from beginning to end to shape our brand direction strategies that will drive acquisition and customer loyalty retention
• Implement, track, execute and prioritize marketing project roadmaps and timelines
• Provide analysis and regular reporting of social media and CTA marketing engagement metrics to improve outlet sales
• Manage both digital marketing and loyalty budget to achieve efficiency of spend to meet business goals
• Manage the marketing aspects of the business, ensuring timeline in social media calendar is achieved. Creates stronger brand recalls and branding for the company to help improve company year on year sales
• Management of company’s social media channels (Website, FB, IG, Google reviews, etc)
• Regular organic posting according to social media calendar, engaging followers, and responding to their enquiries
• Develop strong relationships with cross functional teams to ensure the efficient execution of marketing initiatives
• Assist with measuring the effectiveness and performance of marketing campaigns against company Growth KPIs
• Work closely with influencers on marketing campaigns and events, utilising the approved budget
• Launch targeted campaigns to increase Mobile App acquisition and usage rate

Training and Compliance

• Understand the business goals, identify performance gaps, and recommend solutions
• Develop, plan, prepare, implement, and improve the training program for staff
• Update and maintain the training manual, materials, and knowledge base
• Conduct soft-skills training for all outlets staff according to SOP and required standards
• Design and implement new training framework and ensuring full use of our company's internal training app
• Plan, implement, execute, and evaluate training plans.
• Co-ordinate and communicate effectively on outlet staff performance issues with the HR & Operations department
• Manage and track induction and onboarding program for new employee
• Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset
• Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime
• Evaluate and ensure the effectiveness of the training program
• Manage and oversee the company's call center department
• Conduct compliance and CCTV audit checks of outlets remotely
• Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner.
• Conduct weekly theory and practical training with outlet staffs in strict accordance to our training modules at our HQ
• Troubleshooting all IT related matters relating to our website, delivery platforms as well as Mobile App.

Working Hours:

5 days work week

Salary Range:

$4500 - $5500 per month

Working Location:

31 Woodlands Close #07-22/23 Woodlands Horizon, Singapore 737855

Job Requirements：

• A Bachelor's Degree in either Business/Hospitality or Marketing preferred.
• Proven working experience in Marketing for at least 3 years and/or at least 3 years working experience as Training Manager in strategic planning and relevant experience in a reputable Restaurant Chain.
• Track record in executing successful training programs.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)
• Excellent interpersonal skills, communication skills, and leadership skills.
• Ability to plan and manage time effectively
• Strong multitasking skills
• Basic Canva and Graphic Design skills will be an additional bonus

Job Benefits:

• Running a well-respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals
• Quarterly staff recreation and entertainment budget (for managers' use only)
• 14 Days Annual leave,
• Individual Managerial Profit-Sharing bonus of company's annual net income paid out every quarter the next year
• Good Career Advancement Opportunities
• Paid medical leave and compassionate leave

If you are interested, please Whatsapp our HR Dept @ 98889975 or 92978413!

• Handle full set of accounts including AR & AP and GL
• Preparing quarterly GST report
• Perform month and closing and bank reconciliation
• Preparation of year-end audit schedule
• Perform filing and general administrative tasks

- Oversee material receiving activities
- Ensure materials received are in accordance with PO
- Correct quantities
- Physical condition / undamaged
- Work closely with the Quality Department for quality tests when required
- Prepare Non-Conformity and Damage Reports

- Maintain & submit of incoming/outgoing materials/shipments
- Ensure all Logistics transactions are entered in WMS timely upon work order completion
- Input Inbound of material
- Input Outbound of shipment
- Submit endorsed documents to relevant departments
- Verify all outgoing shipments are properly packed & labelled
- Performs basic visual checks
- Confirmation and follow-up of products being packed to SN
- Preparation Non-Conformity and Damage Report
- Authorize outbound transportation arrangements and documents
- Operate MHEs and assist in routine P.M of equipment

- Maintain 5S standard in shipping area

Education:- ITE or Polytechnic

Skills & Experience:
- Familiar with Microsoft office. Highly Trainable, Meticulous and have eye for detail.

- Good communication skills, able to operate- Min 1 year experience in warehouse set-up
- Forklift License
- Basic knowledge of receiving and issuing procedures

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• in-charge of preparing Building Orders
• Liaise with Main Contractor to finalize tender details, quantities and pricing
• Co-ordinate with Main Contractor to finalize variation orders
• Submit monthly project cost and progress claims reports to Director
• Draft and present drawings for company's projects
• Degree or Diploma in Civil / Construction and/or Structural
• Minimum 2 years experiences in Alumium, Cladding or Roofing will be prefered
• Applicant must be willing to work in the North-West Area

Workers:
1. Fetch workers to and fro to different project sites.
2. Fetch workers to and fro to Workers Dorimitory.
3. Fetch workers to attend to courses, training, ... etc.
4. Fetch new workers from airport, home leaves and/or end of contract.
5. Other adhoc duties as a driver.

Delivery:
1. Collection and despatch materials to designated project sites.
2. Other adhoc duties as a driver

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Workers:
1. Fetch workers to and fro to different project sites.
2. Fetch workers to and fro to Workers Dorimitory.
3. Fetch workers to attend to courses, training, ... etc.
4. Fetch new workers from airport, home leaves and/or end of contract.
5. Other adhoc duties as a driver.

Delivery:
1. Collection and despatch materials to designated project sites.
2. Other adhoc duties as a driver

Workers:
1. Fetch workers to and fro to different project sites.
2. Fetch workers to and fro to Workers Dorimitory.
3. Fetch workers to attend to courses, training, ... etc.
4. Fetch new workers from airport, home leaves and/or end of contract.
5. Other adhoc duties as a driver.

Delivery:
1. Collection and despatch materials to designated project sites.
2. Other adhoc duties as a driver