Job responsible

(1) Company paperwork

(2) Purchasing & sourcing activities

(3) Shipping/delivery arrangement

(4) Prepare quotation

(5) Customer Grant application

(6) Seminar/Exhibition preparation

(7) Company welfare

(8) Co-ordinate Training seminars, and product launches and participate in exhibitions & Internal Sales meetings.

(9) Write, edit and prepare reports and collaterals for publication of product brochures and marketing newsletters

(10) Procurement of product labels, corporate novelties etc.

(11) Explore new customer databases and drive mailing programmes.

(12) Oversees the branding of the organization.

(13) Develop Sales marketing plans and proposals, analyse market potential, market share and activities of competitors to provide feedback and suggest lines of action.

(14) Support the website and social media updates on promotions and new offerings.

Requirements

(1) Diploma in marketing, communication or equivalent.

(2) Experienced in handling and coordinating events.

(3) Graphic design – Can use or knowledge of graphic design software and/or tools used to create graphics.

(4) Excellent communication and project management skills

(5) Self-starter with drive, creativity and a passion for chartering a new business.

(6) Result-driven individual with a strong desire to succeed.

Assistant Cook Job description

The assistant cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That prata master need to play as multitasking role, candidate must be ready for flour mixing as well as making prata

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Roti prataflour mixing

• Making Varieties of RotiPrata (egg prata, Bananprata, coin prata,etc.,)

• Making Varieties of Dosai (Masaladosai, Ravadosai,Plaindosai, specialdosai,Geedosai. etc.,)

• Making Chappathi and Chappathi flour mixing

• preparation of south indian& north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a busboy, cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Job Breif

Ai Decor Pte. Ltd looking for an artful Interior Designer to undertake a variety ofdesigning projects including commercial and private properties. You will deal with design from conceptual development and liaising with the stakeholders to managing and executing the design.

Responsibilities

• Undertake design project from concept to completion
• Define project requirements and schedule during the “brief”
• Interpret and translate customer needs into rough plans
• Draft quotation and meet clients to confirm the desgin.
• Set costs and project fees according to budget to excuate the project.
• Supervise work progress and co-ordinate with sub-contractors to ensure project complete on time with customer satisfy quanlity.

Requirements and skills

• Proven working experience in decorating interior spaces (consultations, renovations, space planning and new constructions)
• Expertise in layout, colour, lighting, materials selection, custom furniture and all installations.
• Proficient in AutoCAD, SketchUp, 3D Max, Illustrator or other design programs
• Communication and presentation skills
• Project management skills

fabricate the cabinets, installation of cabinet, using the saw tips. cutting the wood , laminate the cabinets

• Able to start immediately
• A Clean Driving Record
• Require To Work On Saturday
• Able To Lift Heavy Items To Load Materials To Drop To Work Site
• Multi-Tasker/Team Player Who Can Work Independently
• Disciplined With Good Sense Of Responsibility And Attitude
• Reporting any accidents and vehicle damage to management
• Responsible For Basic Vehicle Maintenance / Assist In Vehicle Inspection And Maintenance Check / Keep The Vehicle Clean And Tidy
• Self-Motivated And Able To Manage Multiple And Complex Tasks In A Fast Moving And Challenging Environment

• Conduct ballet lessons to children and adults
• Strong passion to inspire the students to appreciate different genres of music and dance
• Prepare student for performances and exams
• Establish excellent rapport with parents and children
• Organise dance events, concerts and open houses
• Meet Teaching Quality levels and KPIs defined by the Company
• Other ad-hoc teaching related duties assigned
• senior instructors must train and conduct training and sharing sessions for junior instructors.

• Responsible for consumer satisfaction, staff development and operations management.
• Attend to clients' enquiries and feedbacks, including service recovery.
• Facilitate and ensure that work related to fault, repair, installation, maintenance and emergencies are completed within the appropriate timelines and standards.
• Understand site-specific requirements to address operational challenges, resolve conflicts, inspire and maintain a high-performing team.
• Ensure adherence to customer guidelines for all site activities including safety standards and house rules.
• Plan visits to check technician performance, job progress, inventory and customer satisfaction.
• Conduct daily team meetings for review and development.
• Plan, design, and organise staff training programmes.
• Attend to requests and respond to emergency call after working hours.
• Any other ad-hoc assignments assigned by the Management.

Requirements:

• 5 years of experience managing ACMV works.
• Possess a Singapore Class 3 Driver’s License.
• Proficient in Microsoft Office and AutoCAD.
• Manage Work at Height Certificate - Assessor/Manager.
• OFAC Certification an added advantage.
• This position is open to Singaporeans and Singapore PR only.

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

Service Manager Responsibilities:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Helping to train new employees in company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Assistant Cook Job description

The assistant cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That prata master need to play as multitasking role, candidate must be ready for flour mixing as well as making prata

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Roti prataflour mixing

• Making Varieties of RotiPrata (egg prata, Bananprata, coin prata,etc.,)

• Making Varieties of Dosai (Masaladosai, Ravadosai,Plaindosai, specialdosai,Geedosai. etc.,)

• Making Chappathi and Chappathi flour mixing

• preparation of south indian& north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a busboy, cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Job Responsibilities:

• Ensure tidiness and cleaning of the general building area.
• Leading the team in providing cleaning service.
• Ad-hoc task that is assigned by the Superior.

Job Requirement:

• Possess at least 3 years of similar working experience in supervising the cleaning team.
• High-level interpersonal and leadership skills.
• A good team player yet able to deliver independent assignments as required.

Job Responsibilities and Description:

Position Overview:As a Driver, you will play a crucial role in ensuring the safe and efficient transportation of goods or passengers. This position requires working on public holidays and weekends as needed. Applicants must possess a valid Class 4 driving license.

1. Safe and Responsible Driving:

· Operate company vehicles in a safe and responsible manner, following all traffic laws and regulations.

· Conduct pre-trip and post-trip vehicle inspections to ensure roadworthiness.

· Maintain a clean and well-organized vehicle.

2. Timely Deliveries or Transportation:

· Ensure timely and accurate delivery of goods or safe transportation of passengers to their destinations.

· Plan routes efficiently to minimize delays and optimize fuel consumption.

3. Vehicle Maintenance:

· Report any mechanical issues or accidents promptly to the appropriate authorities and ensure necessary repairs are carried out.

· Perform basic vehicle maintenance tasks such as refueling, oil changes, and tire checks.

4. Customer Service:

· Interact professionally with customers and passengers, providing assistance as needed.

· Maintain a courteous and respectful demeanor during all interactions.

5. Documentation and Record-Keeping:

· Complete necessary paperwork, including delivery logs, mileage records, and incident reports.

· Maintain accurate records of deliveries or passenger trips.

6. Adherence to Company Policies:

· Comply with company policies and procedures related to vehicle operation, safety, and security.

· Follow specific delivery instructions and protocols, if applicable.

7. Work Schedule:

· Be willing to work on public holidays and weekends, as the job may require occasional weekend and holiday shifts.

Qualifications:

· Valid Class 4 driving license.

· Proven experience as a driver, with a clean driving record.

· Familiarity with local traffic laws and regulations.

· Strong time-management and route-planning skills.

· Excellent communication and customer service skills.

· Ability to lift and carry moderate loads, if necessary.

· Attention to detail and a commitment to safety.

If you meet the qualifications and are a responsible, safety-conscious driver, we invite you to apply for this position. Join our team and contribute to the efficient and reliable transportation services we provide to our customers.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Descriptions:

• Comply with and follow in-house GHP/GMP standards during work.
• Ability to handle heavy loads.
• Prepare items according to established in-house procedures.
• Monitor CCPs and document in the provided checklist.
• Ensure safe and proper operation of machinery.
• Properly clean and sanitize machinery and utensils before and after use.
• Assist in supervising and training junior team members in the production line.
• Ensure that all produced products meet Finished Goods Specs.
• Verify and ensure the quality and quantity of received items are stored correctly.
• Maintain inventory oversight to guarantee sufficient food ingredients, packaging supplies, and finished products.
• Fulfill other ad-hoc duties as required.

Job Requirements:

• The role requires to carry heavy loads.

Job Descriptions:

• Airport import/export jobs, warehouse transfer, general deliveries

Job Requirements:

• Class 4 license
• With driver exp
• Driving clients daily to their desired destinations
• Maintaining the vehicle safe and clean
• Using navigation apps to determine the best route
• Listen to traffic and weather reports to stay up-to-date on road conditions
• Adjust the route to avoid heavy traffic or road constructions, as needed

Job Description

• Manage 3D Modelling for HAVC mechanical piping projects
• Coordinator with BIM coordinator of other disciplines
• Carry out clash detection and assist in resolving clashes time site construction
• Responsible for maintaining and updating of BIM model until as build
• Produce shop drawing, assembly drawing, as-built drawings in 2D
• Conduct inspection and ensure the BIM models are delivered with good quality and on schedule
• Other ad-hoc assignments as and when instructed

Requirements:

• Diploma or bachelor’s degree in Civil or Mechanical Engineering
• At least 3 years of relevant experience in 3D modelling experience in HAVC will be an added advantage
• Proficient with Autodesk Revit, AutoCAD software.
• Meticulous, self-motivated, self-disciplined and team player
• Excellent interpersonal and communication skill

XCL World Academy has a vacancy for a Parent Relations Manager (PRE) who is highly energetic, team-oriented, and customer-service focused.

The successful incumbent will assist the Associate Director of Parent Relations and Communications (DOPRE) to execute strategies to improve parent satisfaction and advocacy. He/she will implement referral and retention activities to attract and retain students for XWA.

Main Responsibilities

Parent Relations

● Be the school’s first point of contact for the Parent Engagement and Connection Committee (PEACC). Responsible for providing quality customer service to existing and for the onboarding of new parents.

● Maintain effective communications to parents from the school, and to be the liaison between other school personnel and departments.

● Maintain open lines of communication with parents to ensure that their queries, concerns, complaints, and compliments feedback are handled effectively, efficiently and in a timely manner.

● Oversee and lead parent forums, ensuring that we provide accurate and useful information to parents in an appropriate manner.

● Coordinating school tours for Parent Ambassadors and events.

● Encourage and support the parent community to be active advocates for word-of-mouth referrals in supporting student recruitment and to bring up Google Review scores.

● Give feedback to the Admissions EXCO on all aspects related to parent satisfaction and experience.

● Oversee the parent’s involvement in The Ambassador Platform (TAP) on the website as well as Parent Ambassador Programmes.

● To offer support to all school events, as requested or required.

● Utilise data from parent surveys to assist in the development of action plans related to the feedback.

Internal Communications

● Responsible for communicating to parents to actively read the newsletters to increase engagement and awareness.

● Providing editorial support in Chinese language where required to ensure consistency of message.

Recruitment

● Develop an incentive programme together with the DOPRE to encourage parent referrals.

Retention

● Working together with the DOPRE to develop and implement customer retention strategies to increase loyalty and retain families by analysing parents’ feedback and survey results.

● Working together with the school to develop parent-run workshops that includes a variety of activities such as language learning, yoga, cooking, etc.

Person Specifications

● Minimum Degree in Business Management or other related courses.

● Minimum 2 years of experience working in a similar role with proven customer service oriented role.

● Excellent verbal and written communication skills in English, both in person and over the phone.

● Proficiency in a second Asian language would be a plus factor.

● Polite and pleasant demeanour

● Strong time and project management skills.

● Meticulous, resourceful and with a strong sense of initiative

● Ability to manage multiple projects simultaneously in a fast-paced environment.

● Experience in working in a school environment is an added advantage.

Application

Interested applicants are welcome to apply by 14 March 2024.

About us

XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.

We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity, and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.

Job Description

• To install, operate and maintain the fire alarm systems at sites
• Inspect and repair heat detectors and sprinkler heads
• To do regular testing and inspection on the fire alarm systems
• Perform preventive maintenance tasks to keep fire alarm systems in optimal condition
• Troubleshooting electrical issues and replacing faulty components
• Maintain detailed records of all inspections, tests, maintenance activities, and repairs performed on fire alarm systems.
• To review electrical layout blueprints, design plans and specifications for accurate installation
• To comply with the electrical and fire safety codes
• To communicate with clients to ensure that all fire alarm systems are installed and working properly

Job Requirement

• Diploma / Degree in Engineering / Construction or equivalent
• M & E Experience preferred
• At least 2 years of working experience
• Experience in the Construction industry
• Experience in Electrical Works, Fire Alarm System Installation and Maintenance
• Knowledge of fire alarm system components, such as control panels, detectors, notification devices, and initiating devices
• Physically fit
• Excellent Communication, Leadership, Interpersonal and Problem-solving
• Ability to multitask, stay organized, work under pressure and manage deadlines
• Ability to work effectively in cross-functional and collaborative teams
• To communicate complex technical ideas and non-technical audiences

Job Responsibilities:

A. Exhibition planning and promotion:

1. Based on the actual business needs of customers, in order to enhance the close cooperation with customers, plan and implement regional promotion meetings;

2. Select the exhibition according to the company's brand characteristics and customer requirements, including on-site survey of booth location, conception of booth theme, exhibition form, and arrangement of site layout;

3. Have a certain ability to predict the situation in the actual operation of the booth, and adjust and remedy various emergencies in time;

B. market channel management:

1. Grasp the insight of each channel and formulate a clear channel development strategy;

2. Cost and contract management: cost management of the market channel department, follow-up of the contract and payment of expenses;

3. Training of the sales team: for the cultivation of the standardized sales model of regional sales, the training of the dealer team on products and applications;

4. Customer development support: insight into market trends, menu upgrade suggestions and solutions;

Qualifications :

1. College degree or above, major in interior design or environmental art;

2. More than 2 years of work experience in exhibition arrangement, strong communication skills;

3. Familiar with the basic process of exhibition, understand the basic design and construction methods;

4. Proficient in AUTOCAD.PHOTOSHOP.3D.MAX, CorelDraw and other design software and understand the materials used in exhibition design;

5. Strong experience in business development and negotiation;

6. Strong sense of responsibility, deep understanding of customer needs, unique creativity and team spirit.

Job Responsibilities:

1. Be able to skilfully operate production machinery and equipment, and participate in the disassembly and cleaning of machinery and equipment

2. Complete the arrangement of daily production operations and production tasks according to the production process.

3. Responsible for the unloading of raw materials and the handling of finished products.

4. 5S sorting and rectification of production workshops and warehouses and their respective areas.

5. Packaging and packaging of finished products.

6. Maintenance of machinery and equipment used in production, cleaning and sanitation work.

7. Other related work.

Requirements

· Preferably someone with at least 1 years of working experience.

. Follow the leader's work arrangement, such as overtime，Rotate night shifts production, unloading and loading, etc.

· Good team management skills.

· Strong analytical, problem-solving & decision-making skills.

· Must be hardworking and responsible.

. Able to start immediately or on short notice.

. Forklift license is preferred.

Benefits:

13 salaries, sick leave, annual leave, compensatory leave and post allowance

岗位职责：

1.能够熟练操作生产机器设备，参与机器设备拆卸清洗

2.按生产流程完成日常生产操作和生产任务的安排。

3.负责原材料卸货和成品出货的搬运工作。

4.生产车间和仓库及所属区域的5S整理整顿工作。

5.成品的包装打包工作。

6.生产使用的机器设备保养维护，清洁卫生工作。

7.其他相关工作。

任职要求：

1， 吃苦耐劳，有一定体力劳动能力，做事认真，仔细。

2， 服从领导的工作安排，如加班,轮换夜班生产，卸装货等。

3， 有叉车证优先

福利待遇：

十三薪，病假年假，调休假以及岗位津贴

Job Description:

• Lead the project team in planning, supervising, controlling, and coordinating project activities.
• Manage and monitor work progress and quality performance.
• Ensure the project is completed within the specified time, budget, and meets high standards of quality, environmental, and safety requirements.

Job Requirements:

• A minimum of 10 years of project management experience in the built environment is required.
• Strong written and oral communication skills in both English and Chinese.
• Must possess good leadership qualities.
• Demonstrate a positive working attitude, be self-motivated, and take responsibility for assigned tasks.

Interested candidates are invited to apply. Only shortlisted candidates will be notified

Thank you for applying.

Job Responsibilities:

• Ensure tidiness and cleaning of the general building area.
• Leading the team in providing cleaning service.
• Ad-hoc task that is assigned by the Superior.

Job Requirement:

• Possess at least 3 years of similar working experience in supervising the cleaning team.
• High-level interpersonal and leadership skills.
• A good team player yet able to deliver independent assignments as required.

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Job Descriptions:

• Assist Operations Managers in day-to-day operational tasks for clients within the assigned region.
• Receive and process shipment information from clients, including invoices, HAWB, PL, datasheets, etc.
• Track shipments through various web pages (DHL, FedEx, UPS), agents, or direct contact with other offices.
• Coordinate phone calls with agents to resolve issues if needed.
• Perform data entry, create shipments, and upload shipment information to the company’s operative system.
• Gather and save documents related to shipments in files and the internal system.
• Keep information updated in internal system, including fees for shipments.
• Maintain updated files.
• Provide reports as per Ops Manager requests regarding shipment status or any matter.
• Maintain regular communication with agents within the region and other company regional offices.
• Prepare regular reports according to client-specific needs.
• Input and maintain accurate data in internal system & Basecamp (internal Global IT systems) following corporate policies and procedures.
• Escalate to Ops Manager for any situation/issues that cannot be resolved directly or require strategic guidance/decision.
• Support in the preparation of Quarterly Business Reviews (QBRs).
• Prepare reports as requested by Ops or Regional Manager.
• Engage in administrative and operational activities based on company needs.

Job Requirements：

• Minimum experience 1 to 2 years on similar positions.
• Computer skills: Email (Outlook), Microsoft Office
• Ideally with International Trade / Logistics / Customs / Compliance experience