NTI-NTU Corporate Laboratory is a collaboration between Nanofilm Technologies International Limited (“Nanofilm”, “NTI”), Nanyang Technological University (“NTU”) and supported by Singapore under RIE2025. The Laboratory’s objective is to propel Innovation and Technologies commercialisation through NTU’s innovation and NTI’s deep technology. NTI-NTU Corporate Laboratory aligns with Singapore’s RIE2025 handbook – which emphasises the nation’s commitment to research and innovation, aiming to drive economic growth and address national challenges.

The Nanyang Technological University NTI-NTU Corporate Laboratory is seeking to hire a Research Scientist. The selected candidate will innovate hybridized composite materials and thin film coatings.

Key Responsibilities:

• Optimize vacuum coating processes, and leading R&D efforts in material science for application development.
• Drives the development and implementation of coating techniques.
• Conducts various design simulations to refine processes.
• Oversee the transition from experimental designs to scalable solutions.
• Additionally, the role requires preparation and delivery of comprehensive reports to satisfy the stipulations of funding entities and corporate mandates.

Job Requirements:

• Ph.D. in a relevant engineering or science discipline is required.
• At least 5 years of combined specialized post-doctoral experience in industry or a recognized research institute.
• Expertise in hybrid materials, composite materials, polymer engineering, failure analysis and a strong track record of research publications and patent filings are essential.
• Applicants must demonstrate effective collaboration skills in multidisciplinary settings.

We regret that only shortlisted candidates will be notified.

Job Description

• Support the Accounting department by performing daily accounting duties, including processing and recording transactions, fielding communications with clients and vendors, fact-checking, filing etc.
• Assist in month-end closing & Other ad hoc duties as assigned.

Requirement:

1. Candidate must possess at least basic accounting knowledge or related disciplines.
2. Ethical, Self motivation & Willing to learn.
3. Fresh graduate are welcome to apply as training will be provided.

Working location at Toh Guan Road East

5 days work week 8.30am to 5:30pm

• Service, Maintain & trouble shoot of plant’s facilities
• Service, Maintain & trouble shoot of machinery equipment
• Perform periodic preventive maintenance of plant’s facilities & machinery equipment)
• Perform any other reasonable duties as required by Management from time to time (Such as Safety, ERT, etc)
• Willing to work rotating shifts and on public holidays

Job Description:

• Provide on-site supervision for civil, demolition and building structural construction works and ensure works carried out in accordance with the contract specifications and regulations, such as Building Control Act & Regs and Workplace Safety & Health Act & Regs.
• Inspect materials and workmanship.
• Manage and oversee a RTO in supervising various aspect of the project including demolition, ERSS, backfilling works, cut & fill and all others related works.
• Prepare progress reports.
• Read and interpret drawings and details of projects.
• Review MOS, RA and Request for Inspection form from the Builder; carry out inspection and provide standing supervision for the demolition and ERSS works.
• Ensure all required forms to be filled up properly by Builder's representative before work commence.
• Ensure all required permits granted by authorities including BCA, NPark, LTA, PUB before allow the Builder to proceed with the works.

Requirements:

• The Resident Engineer (Civil) shall be a degree holder from recognized university by PEB with at least 5 years of relevant engineering experience including supervision of demolition/construction work.
• Accredited as Resident Engineer by IES/ACES.

Human Resource Officer ( 5 day week – Changi ) - Singaporeans only

Roles and Responsibilities

Reporting to the Director, the Human Resource Executive candidate is to manage the overall Company’s HR functions assigned to him/her and is competent on the following:

- Supervise the monitoring of the ongoing and new job postings via the various recruitment platforms

- Liaise and work closely with Operations Executives on their manpower staffing needs

- Liaise and work closely with external government agencies on ongoing HR projects and regulatory compliance requirements

- Assist in the review of performance of all staff

- To act as independent channel for grievous handling for our staff

- Provide innovative and improvement HR works that can create positive employee satisfaction for the Company

Qualification Requirements

• GCE N / O / Diploma / Degree

• Proficient in Microsoft Office Excel, Word

Gross Salary $2600 to $3000

Contact Grace 87952790

Roles & Responsibilities

Key Responsibilities:

Requirements:

• Degree in Engineering, Accounting, Business or Commercial
• Minimum 3 to 5 years experience in a project related field in a similar environment
• Ability, analyze and perform variance analysis between actual and budgeted costs
• PC skills with proficiency in MS Office, and Primavera Software tool. Overall Job Purpose
• Forecast payments from Vendors/Subcontractors for the monthly invoicing to client.
• Review invoices for accuracy and ensure that costs being in line with project budget and correct Work Breakdown Structures (WBS) code.
• Review Work Order’s and Purchase Order’s for accuracy ensure that costs being in line with project budget and correct WBS code.
• Budget setup, allocation and re-forecasting according to WBS structure and ensure costs are capture in Project Tools.
• Generate Variation/Change Orders and maintain Variation/Change Order status registers.
• Coordinate with other discipline Engineers, Project Manager’s and Deputy Project Manager’s, etc to prepare and generate Monthly Project Cost Reports.
• Continually monitor, tracking, review and forecast project cost and expenses.
• Troubleshoot abnormalities in cost reporting data and liaise with other disciplines as necessary.
• Close monitoring of project manning plan, review, forecast and update.

Job Description

We are looking for an experienced and qualified Senior Chef to organize the kitchen’s activities. You will be the first in command in the facilities and will create and inspect dishes before they arrive at the customers ensuring high quality and contentment.

• Check freshness of food and ingredients
• Supervise and coordinate activities of cooks and other food preparation workers
• Develop recipes and determine how to present the food
• Plan menus and ensure uniform serving sizes and quality of meals
• Inspect supplies, equipment, and work areas for cleanliness and functionality
• Control and direct the food preparation process and any other relative activities
• Construct menus with new or existing culinary creations ensuring the variety and quality of the servings
• Approve and “polish” dishes before they reach the customer
• Plan orders of equipment or ingredients according to identified shortages

Requirements

• Proven min 2 years to 5 years experience as a chef
• Exceptional proven ability of kitchen management
• Ability in dividing responsibilities and monitoring progress
• Outstanding communication and leadership skills
• Up-to-date with culinary trends and optimized kitchen processes

Job Description & Requirements

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
10+years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Admin Assistant - Singaporean only - NUS U Town - Bus 96, 3 stops from Clementi Interchange,

9am to 5pm

Mon to Fri

$10 per hour - $70/day - meal provided

- Assist in petty cash claims, prepare food coupons

- Assist in updating staff attendance, menu, sales reports, menu, inventory records

- Other dining halls admin support as and when needed

- Speak English, Chinese & dialects

- Google drive, Word/ Excel knowledge

2 months assignment - 2 weeks notice if need to resign

whatsapp resume to Grace 87952790

Quick Restaurant Service Crew/ Management Trainee. Full/Part Time. 6 workdays. Up to $2,800/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: Orchard / West

Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in restaurant environment
- Preferred to have Basic Food & Hygiene Certification. Candidate that does not have the certification will be sent for course.

Working Period
- 5 to 6 working days / 1 to 2 days off
- Shift schedule between 11am to 930pm

Payment
- up to $2800 per month ( Full Time )
- OT 1.5x after 44 working hours/ week
- Weekly Payment (Every following Friday/ Sunday) – Part Time

Whatsapp Grace 87952790

Roles & Responsibilities

• Anticipates potential problems, and proactively solves problems through creative thinking / using internal and external resources.
• This position is considered more seasoned, responsible and reliable in terms of knowledge, experience and decision making. Hence bigger responsibilities / accountability are expected. Participates in setting objectives for projects.
• Independently deals with regulatory authority, class, vendors and clients with regards to comments or queries on commissioning deliverables and develops technical/engineering solutions to the issues raised.
• Participates in meetings with the project team to review progress and addresses interface/implementation/execution issues where necessary based on the standard procedures, practices and lessons learnt from past projects to ensure that the project proceeds timely and smoothly.
• Independent on regular nature of work, uses personal experience, and applies relevant company policies and procedures.
• Receives guidance only on new assignment / objectives and special / complex features.
• Perform duties as per directives of reporting authority.
• Leads site execution team on performing pre-commissioning and commissioning activities planned for the Instrumentation & Control systems, managing the interfaces with Construction and Pre-Operations teams, ensuring adherence to yard and company PTW systems regarding all the Instrumentation & Control System Sow
• Participates in meetings with the project team to review progress and addresses interface/implementation/execution issues where necessary based on the standard procedures, practices and lessons learnt from past projects to ensure that the project proceeds timely and smoothly.
• Participate in Engineering Reviews and Engineering Validation Activities including but not limited to HAZID, HAZOP, Studies, Operability, Front Loading Commissioning in design, SCE’s and Performance standards in Commissioning Procedures.
• Prepare & Review of company development work methodology / procedures.

• Guiding babies and toddlers through education/development programs.
• Thinking on their feet and responding to each child’s needs efficiently.
• Displaying a patient and calm personality coupled with a loving approach to every child.
• Contributing positively to the behavior and social interaction of the children.
• Building secure relationships with the children.
• Working closely with the principal and department head to ensure that guidelines are adhered to.
• Keeping a diary of the day’s events for parent perusal.
• Reporting accidents, illness, and unusual behavior of children to the principal, head of department, and parents.
• Ensuring close communication with parents throughout the day should the need arise.

JOB REQUIREMENTS:

- With or without (Early Childhood Certificate)

- 1 year of experience preferred

- Those who are interested or inspired to become Infant Educator are welcome to apply. Min N level or O level.

NATURE OF THE JOB

Principal activities of this job are analyzing customer’s problems, collecting and recording product and technical information, to summarize findings, to report product troubles as well as contractual troubles on each assignment. Further, to direct the assigned labor force, which may be Elliott's own labor, customer supplied or contracted and to ensure that equipment is built to the required standards and procedures relating to installation, commissioning, start-up, repair or maintenance work of customer's equipment.

SPECIFIC JOB RESPONSIBILITIES /COMPETENCIES

• Ensures all work is performed in a safe manner to prevent injury to personnel or equipment, i.e. ensures that safety, quality and schedule are obtained.
• Adheres to instructions and guidelines as described in the quality and HSE management systems.
• Can be asked to assist in the quotation process for minor projects.
• Handles and coordinates technical issues of a project, such as installation, commissioning, trouble shooting or maintenance.
• Schedules and allocates personnel and material to execute work scopes, plans and prepares minor projects.
• Performs safety planning and detailing on minor projects as well as the technical job preparation and planning.
• Conducts investigations of product trouble including performance problems and takes corrective action as directed by the Field Service Manager/Senior Service Engineer. May exercise independent judgment and corrective action plan depending on the nature of the trouble and availability of communication lines.
• Provides technical direction and assists Field Service personnel on other assignments as directed.
• Supervises, directs and controls customer personnel, hired labor and Service Representatives in the installation, start-up, repair or maintenance of equipment.
• Participates in the training of customer’s and own personnel.
• Issues work method statements.
• Conducts experimental programs for development of modifications to field equipment.
• Acts in Site Manager capacity while directing work on Elliott equipment as well as on non-Elliott equipment. Makes customer courtesy calls to check inventories and promote the sale of parts, inspect new shipments, and sell service in conjunction with the Service Sales Engineer.
• Keeps Field Service Manager/Support Engineers promptly and thoroughly informed on all work performed, quality, performance and equipment problems, customer’s reaction to equipment, and future sales potential.
• Keeps installation back charges from customers and/or mechanical contractors on a minimum through good judgment and prompt action.
• Responsible for contributing new ideas to improve product design and appearance, enhance company service, and eliminate troubles.
• Issues Service Reports promptly and completely noting particular instances with dates and names of persons connected with these events.
• Promotes customer good will through effective communication and cooperation with customer’s personnel.
• Assists in resolving Elliott’s liability in failure claims or checks validity of customer’s claims.

Accounts Assistant

Key Responsibilities

• Prepare invoices, credit notes and delivery orders
• Prepare monthly statement of account (SOA) to customer
• Compute and maintain all cost of products manufactured
• Preparing weekly local sales report
• General admin support for the accounts team
• To assist monthly accounts closing
• Filing

Key Requirements

• Diploma or equivalent in accounting
• Minimum 3 years experience in related field
• Some experience in stock and costing knowledge
• Has initiative, good interpersonal and communication skills
• Detailed and meticulous
• Familiar with FACT Accounting System is a PLUS.
• Demonstrate independence to complete tasks within given timeline

• Distribute leaflets
• Answering event-related queries posed by existing and prospective customers.
• Encouraging attendance at events by using appropriate sales and negotiation techniques.
• Persuading existing clients to upgrade or purchase additional features.

Working Hours: 11am-7pm

Event Date: 28 Feb - 03 Mar 2024

Event Location: AMK Hub

Salary: $15/per hour

Job Responsibilities:

· Handling import, export, and local shipments

· Prepare import and export permit declarations

· Ensures Job Sheets are accurately raised and completed in accordance with customer’s import and export job orders

· Update all charges/fees incurred in delivery of services to be borne by customers in the Job Sheet for finance to bill for customers

· Handle email correspondences with customers

· Ad hoc duties as assigned

Job Requirements:

· Minimum ITE or its equivalent but not necessary.

· Proficiency in MS Office.

· Knowledge of Tradenet is an added advantage (training will be provided).

· Good written and verbal communication skills.

· Independent yet a good team player.

Additional Information:

· Location: Tuas (2-way company bus provided)

· Salary: Salary will be commensurate according to experience & qualifications

Working days: Monday to Friday (8.45 am to 5.30 pm),

Alternate Saturday, work-from-home (8.45 am to 12.45 pm)

Interested candidates, please email your resume to [email protected], stating your availability, work experience, current and expected salary.

(Only shortlisted candidates will be notified)

About School of Social Sciences (SSS)

SSS has nearly 100 faculty members and more than 1,700 undergraduates who major in the four degree programmes the School offers: Economics, Psychology, Public Policy and Global Affairs, and Sociology. Students also have the opportunities of choosing double majors such as Economics and Psychology, Economics and Public Policy & Global Affairs, and Economics and Engineering, etc. There are more than 180 graduate students in our PhD and MA programmes (by research), and MSc programmes in Applied Economics and Gerontology. The School’s holistic and rigorous education aims to prepare our students with analytical and critical capacities that can be applied in the classroom and future careers. Students will be able to further expand their learning horizons through overseas exchanges and internship experiences in Singapore.

Apart from being deeply engaged in their disciplinary pursuits, our faculty members are also at the forefront of cutting-edge research between the social sciences and other disciplines. The School has identified Global Asia, Environment and Sustainability, Science and Society as the strategic areas of interdisciplinary research and international collaborations.

Job Description

This position plays an important role in supporting the smooth running of the Graduate programmes and CET courses. The incumbent has to provide good administrative and logistical support to a variety of important tasks, in areas ranging from programme publicity, outreach & marketing, student admission, academic, financial and graduation matters. The incumbent will also support Post Graduate Coursework and CET efforts in the School as and when assigned.

Graduate Education

Graduate Assistantship Programme (GAP)

• Support for GAP for students under Scholarship
• Track GAP hours for students under Research Scholarship and teaching hours for students under School-funded Teaching Assistant (TA)-ship
• Compile list of students for allocation of teaching (TA) duties.

Non-graduating research students

• Process applications from non-graduating visiting students who applied for visiting research attachment with the School
• Apply student pass and prepare enrolment letter for students
• Track research fees and miscellaneous fee payments from students. Administer research fee revenue from students
• Update website and collaterals on outreach for admission of visiting students
• Prepare certification letter for students upon completion of attachment
• Track students on submission of progress reports

Outreach for graduate programmes

• Support student orientation events (2 intakes) by sending email invites, preparing EDM and catering logistics such as refreshments and booking of venue.
• Support graduate roadshow such as PG headhunt fair and virtual fair held annually
• Support 3MT thesis Heats for PhD students- by sending email invites, preparing eDM and broadcast via website.

Student Assistance and Part-time Employment

• Process payment via part-time student assistance (PTSA) system for students doing student assistance work (after fulfilling GAP hours)
• Process part-time employment requests from students applying for research assistance work under research grants

Continuing Education Training (CET)

• Coordinate with faculty on availability and assist in scheduling of FlexiMasters courses
• Assist in preparation of appointment letters for faculty/Contract for Service Agreement for external instructors
• Facilitate in payments to instructors
• Assist in mailbox access for external instructors (raising new requests and renewal)
• Coordinate with internal and external stakeholders on end-to-end course creation and administration matters, ensuring that the course details are accurately updated on the website.
• Support the logistic arrangement pertaining to course delivery
• Assist in collation of learner feedback
• Assist in designing electronic direct mailer to promote CET courses
• Update website for CET as and when needed

Requirements:

• A recognized degree in any discipline
• At least 2 years of relevant experience.
• Experience in working at an Institute of Higher Learning would be an advantage
• Excellent interpersonal, communication, and analytical skills
• Strong organizational and problem-solving skills
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Content management and creation for marketing (website, social media, Canva).
• Meticulous, proactive and resourceful with a passion to achieve
• Able to work independently as well as in a team to achieve goals

Responsibilities:

To liaise with clients and subcontractors pertaining orders, deliveries, payment & etc

Manage and monitor deliveries schedules

Handle all aspects of administrative management which includes logistics, accounting and general office administration

Stock management

Provide support to specific project(s) within company

Prepare weekly report for clients

Support any other adhoc duties assigned by Management being of her skill level and his qualification

Requirement:

Knowledgeable in Microsoft Office

Meticulous in work

Possess can do attitude and eager to learn

At least 1 year of experience in order processing and invoicing

Experience in SAP would be an advantage

1. Obtain copy of production schedule and shipping order and transports material to and from designated areas in the facility
2. Loading and unloading goods
3. Moving goods packed on pallets or in create around the warehouse
4. Checking goods are secure
5. Performance daily equipment checks such as recharging the truck’s battery and lubricating equipment
6. Examining products to verify conformance to quality standards
7. Dumping materials into machine hoppers
8. Perform 5S
9. Tally the goods

Key Tasks:

• Check and submit delivery documents for billing
• Ensure timely return of delivery documents
• Post, dispatch and scan documents to customer per requested timelines
• Issue claim form to driver, arrange re-delivery or GRN accordingly
• Acquire required data from Jobs summary, delivery documents, delivery quotation & pay contract
• Submit truck efficiency report
• Submit all cash/cheque collected to Finance based on customers' delivery summary
• Report any non-payment upon delivery
• Work closely with the Ops team on all delivery requests

Skills & Competencies:

• Minimum ITE qualification in admin / office skills
• At least 1 year in administration experience in logistics / transport industry
• Able to meet tight deadline

Principal Software Engineer, Network Technology - Singaporeans only

Location: International Business Park

Job Description

We are seeking highly talented Software Engineer, Network Technology with experiences in developing

application or middleware on embedded system (automotive ECU system is preferable) for connectivity and

network functions.

Job Responsibilities

• Design and develop protocol stacks for Vehicle Network/Communication functions or systems

(including but not limited to Ethernet, CAN, LIN, FlexRay, Optical related.)

• Develop subsystem prototyping such as DoIP and SOME/IP stack based ecosystem.

• Lead or participate in product software architecture definition and design which meet automotive OEM

requirement.

• Ensure and carry out forward design process and document quality according to V model to fulfil

stringent automotive industrial ISO standard.

• Implement software programming to realize defined architecture & design.

• Behave independently as technology domain representative for internal and external customers.

Preferred Skills and Experience Requirement

• Strong capability in independent thinking, self-motivation and innovative thinking.

• Deep understanding of network layer components such as IPv4, IPv6, routing, forwarding, TCP/IP.

• Deep knowledge in applying C, C++, JAVA or other scripting for different embedded system

development.

• 8 years' experience in the embedded system development, ARM processor, preferably in automotive

industry.

• Knowledge of software development using embedded C, C++, C#

• Knowledge of OS, data structures and algorithms.

• Knowledge of streaming media protocol and AVB.

• Knowledge of Real-time operating systems (RTOS), Linux, Android Auto or QNX will be added

advantage.

• Experience in developing time-critical functions in embedded systems.

• Proficiency with network monitoring protocols and tools.

• Knowledge of security engineering (building secure systems), Operating Systems and network security,

common attack patterns and exploitation techniques.

• Knowledge of system security analysis techniques such as threat modelling, attack trees etc.

• Excellent written and verbal communication skills.

• Experience with Automotive industrial protocols will be added advantage.

Qualification

• Bachelor's degree or above in Information Security, Electronic, Computer Engineering, Computer

Science or related field

Working Hours:

Monday to Friday

9am to 6pm

Salary :

$4500 to $8500 per month

· Preparation of instructional materials, test papers, scorecards, handout s and other material necessary for tutoring and evaluation of students

· Mark attendance of students and prepare weekly and monthly attendance reports of every student

· Observe the participation of students in individual and group activities

· Examine answer books, homework, assignments and performance of students in other activities

· They also perform other responsibilities like the following:

· Inform the students about classroom schedule, upcoming tests and assignments, assessment results, extracurricular activities or any other events in the premises

· Answer queries of the students related to any subject

· Report any inappropriate behavior of the student to the instructor

· Setup and operate audio-visual equipment such as a projector and assist the instructor in explaining the content of the audio-visual instructional material to students if needed

· Help the physically disabled students in moving from classroom to institute premises

· Feed lunch to the physically or mentally challenged children during lunch hours

· Participate in community service activities or any other activities aimed for the social betterment

· Resolve any conflicts between the students

Our client:

• MNC Company
• Up $2800 + AWS + Variable Bonus
• Cleaning products

Job duties:

• Troubleshooting mechanical & electrical faults, conducting robot mechanical & electrical preventive maintenance, overhaul machines
• Dealing with indoor and outdoor repair work for cleaning products
• Working as a team to coordinate with all stakeholders to ensure smooth repair & services
• Majorly working in workshop and only require to go on site once required

Requirements:

• ITE in electrical/electronic/mechanical/ certificates or related certificates
• 1 to 3 years hands on technical role experience dealing with cleaning products
• Able to comprehend schematic layout and engineering drawing

Possess valid class 3 license is a plus point

Salary Up to $2800 + Variable Bonus

Please email your latest resume to [email protected]

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Grayson Tan Lee Fong | EA Reg No: R1441412

JTE Recruit Pte Ltd | EA Lic No: 14C7215

• Manage and process payroll for all workers on a timely basis, such as, computation of staff' salaries, allowances and deductions, processing of wages, statutory submissions, annual & ad hoc tax fillings, etc
• Manage claims from employees and with government authorities( Levy Waiver, etc)
• Supporting Employees and Management by driving, planning, coordinating and implementing effective HR guidelines, procedures and guidelines across the full spectrum of HR
• Analysis of Manpower resource allocation, visa quotas and emplyee satisfaction
• Manage work pass apllications, renewals & canncellations
• Manage the repatriation of work permit holders
• Putting together regular and ad hoc payroll and costing reports for management and employees
• Continuous improvement of HR systems and policies
• Ensuring training is implemented to ensure all necessary certificates and / or Licenses are obtained by the company under full compliance of regulations
• Maintaining employee record, employee payment details and health records, employee relation and communication

Position Requirements:

• At least 3 year(s) of working experience in the related field is required for this position.
• Strong understanding of MOM guidelines for labor law requirements for the construction industry in singapore
• Biligual in English and Chinese (in order to handle queries, questions and concerns from English and Mandarin speaking staffs in regards with the payroll, allowances and deductions, annual & ad hoc tax fillings and other hr related matters.)
• Proactive approach with outstanding problem solving skills
• Full-Time position(s) available.

Responsibilities:

• Provide excellent customer service in the retail front office operations.
• Handle incoming enquiries and requests from residential customers.
• Engage in daily operations, actively contributing to problem resolution and providing customer service support.
• Explain invoices, address account-related queries, and manage retail contracts effectively.
• Able to understand and explain well on the company’s price plans and services.
• Communicate clearly and effectively with customers, ensuring a positive interaction.
• Demonstrating empathy and patience in handling customer concerns.
• Recording customer interactions and transactions accurately in the company’s system.
• Adhering to company policies, procedures, ethical standards, code of conduct, and compliance with relevant regulations and laws.
• Safeguard customer confidentiality and privacy throughout all interactions.
• Participate in system / process enhancement projects to improve overall efficiency.

Requirements:

• Preferably holding a degree or diploma.
• Some prior experience in customer service is desirable.
• Seek individuals who align with values emphasizing service excellence.
• Possess a positive and proactive working attitude.
• Demonstrate self-motivation, independence, and a proactive approach to tasks.
• Exhibits a willingness to learn and is prepared to grow with the organization.
• Demonstrates strong teamwork, with good interpersonal and communication skills.
• Exhibits an achievement-oriented and results-driven approach.
• Proficient in communication using multiple languages, including English and Mandarin. Proficiency in Malay is considered an added advantage.

Others:

• 5-day work week.
• Working Hours: Mondays to Fridays 9am to 6pm.

Interested applicants, please forward your detailed resume with enclosed photograph including your last drawn salary, expected salary and availability to [email protected]

Please indicate the position that you are applying on the subject.

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)

By submitting your personal data and/or resume to PacificLight (“us”) or to [email protected], you shall be deemed to have given consent to us collecting, using, and disclosing your personal data for the purpose of assessing your job application. Information collected may also be disclosed to PacificLight Group of Companies (“PacificLight”) which includes PacificLight Power Pte. Ltd and PacificLight Energy Pte. Ltd. for this purpose. Please read our privacy policy here.