Job Description

• Take ownership of product development lifecycle to ensure timely delivery of products from strategic planning to tactical activities.
• Facilitate product improvement by analysing opportunities to support product positioning and customer demand, to guide product development from concept to launch.
• Evaluate product functionalities and performance, develop and execute strategies to enhance customer experience throughout the e-commerce journey.
• Monitor sales performance and track key metrics, analysing data to identify areas for improvement and implement necessary changes.
• Facilitate and foster cross-team collaboration across business stakeholders, including marketing, supply chain, and customer support to ensure seamless integration across all functions.
• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.
• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with the customer service team.
• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.
• Research and analyse industry trends, technologies, and best practices in eCommerce operations, generating ideas and implementing relevant strategies to grow market share, improve customer experience and increase revenue and profitability.

Essential skills and qualifications:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 3 years work experience as a digital product manager.
• Excellent organizational and communication skills.
• Ability to work collaboratively and effectively with cross-functional teams.
• Proficiency in customer data analysis and business intelligence tools.
• Proficient in Mandarin and English to communicate with our headquarter in China.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The project is an oral language proficiency evaluation on primary students. Specifically, this role involves the design and development of gamification features, which leverage on data provided by AI tools, to help encourage primary students to practice and improve in their mother tongue learning.

We are looking for a research engineer with a passion for developing and maintaining highly interactive gamified cross-platform apps. The primary responsibility of this role will be to design and develop the gamification features of this application to encourage desirable user behaviors and encourage more regular language learning activities for users.

Knowledge of gamification would be advantageous but support in training in gamification will be provided.

Key Responsibilities

• Participate in and manage the research project with Principle Investigator (PI) and Co-PI and the research team members to ensure all project deliverables are met.
• Co-design gamification elements for the language learning app.
• Develop gamification features for the gamification app.
• Support in research and writeups related to the use of the gamification app.
• 
  

Job Requirements

• Bachelor Degree in a computing-related domain, e.g., Computer Science, Computer Engineering, Software Engineering, etc. Other applicants with equivalent industry experience are welcome to apply too.
• Experience developing interactive web apps using various web programming technologies like javascript, python, java, C#, HTML and/or CSS.
• Good programming foundation in data structures and algorithms.
• Knowledge of Agile development methodologies (e.g., Scrum and/or TDD).
• Applicants with equivalent industry experience may be considered.

Key Competencies

• Experience in cross-platform web/app development frameworks is a plus (e.g., React Native or Flutter).
• Experience in backend frameworks is a plus (e.g., node JS or djano).
• Able to build and maintain strong working relationships with people within and external to the university.
• Flexibility to work across functions/teams as part of a team in a dynamic environment.
• Self-directed learner who believes in continuous learning and development.
• Proficient in technical writing and presentation.
• Possess strong analytical and critical thinking skills.
• Show strong initiative and take ownership of work.
• Possess good project management skills.
• 
  

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description and Responsibilities :

• Develop ideas for our company sosial media and webside.

• Work closely with the teams to ensure alignment of design to client's requirements.

• Ensure that all design work is completed to the highest standard.

• Strong technical knowledge.

Requirements:

• Knowledge of software :3D Max/sketch-up, Auto-Cad, Photoshop, Illustrator.

Childcare Teachers (Chinese Language At Serangoon)

Occupation

Child Care Teacher

Job Description & Requirements

SALARY WILL DEPEND ON THE FOLLOWING:

1) NUMBERS OF YEARS EXPERIENCE IN TEACHING.

2) TYPE OF CERTIFICATE (ACEY, L1 or L2 etc)

Established Childcare centre located at SERANGOON (walking distance to Mrt)

· Good career prospects and developments

· Attractive remuneration packages, incentives and benefits

. Contants upgrading of skills and training

. Individual Classroom

Job Description :

· Document children's learning and maintain a warm relationship with parents 记录孩子的学习情况并与父母保持联系

· Provide a safe and clean learning environment for the children 为孩子们提供安全清洁的学习环境

· Plan activities and equipment needed to support the curriculum 计划支持课程所需的活动和设备

· Maintain communication with the children's parents 与孩子的父母保持沟通

· Other tasks as assigned by Centre Principal / Manager 中心负责人/经理分配的其他任务

. Work as a team / positive attitude / passion for our children and the school

. Attractive MONTHLY INCENTIVES besides monthly salary payout

Call Cecilia at 90690910 or email:[email protected]

Working hrs: Mon to Fri (0700AM to 0415PM)

Location: Hougang

Requirements:

Teacher Aides:

• GCE ‘O’ Level qualification.
• Minimum 3 years' experience in a primary school.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Scope of works:

• Teacher Aides (2 positions):
• Provide administrative support to teachers and the school.
• Cover reception duties, answering calls, and attending to students, parents, and stakeholders.
• Assist as safety chaperones on external learning journeys (insurance covered).
• Support packing, sorting, and distribution of materials.
• Maintain and update data records, including stocktaking.
• Perform general administrative tasks, such as filing and typing.
• Assist with school events.
• Take on additional duties as assigned.

Working hrs: Mon to Fri (0730AM to 0400PM)

Location: Yishun

Requirements:

Teacher Aides:

• GCE “N” Level qualification.
• Proficient in written and spoken English.
• Meticulous with strong planning and organizational skills.
• Experience in logistics or administrative roles is an advantage.

Scope of works:

• Prepare materials for science activities and ensure lab readiness.
• Maintain cleanliness and organization of laboratories.
• Conduct basic stocktaking and request replenishment of equipment.
• Assist teachers during lab sessions and with ad-hoc tasks.
• Help maintain the recycle corner and vertical farm.
• Support administrative duties and manage queries during non-peak hours.

Roles & Responsibilities :-

1. Class 3 Driver to drive 14 ft lorry with valid Singapore Driving License.
2. Know Singapore route very well.
3. To ferry Foreign Worker to different job site.
4. Can help to do some general works and help to buy building materials upon request.
5. Preferably with similar experience for at least 3-5 years in Singapore as driver ferrying workers to jobsite.

Position Summary

The Operations and Facilities Coordinator will assist the M&E Facility Executive in coordinating operations and maintenance activities, including retrofitting works in the office and GMP facility, to ensure clean, safe, and functional environments. You may be tasked with performing risk assessments to ensure compliance with Workplace Safety and Health (WSH) practices. You will communicate with relevant personnel in response to requests and feedback from facility users. Additionally, you will liaise with third-party service providers to ensure that repair and maintenance works are carried out in a timely manner and comply with quality and safety standards.

You should be a good communicator, people-oriented, and service-focused. You will work at designated properties during business hours but may be required to be on-call after office hours in case of emergencies. You will assist with maintenance activities associated with plant turnaround and may specialize in electrical, rotating, static, or instrumentation and control-related maintenance work. This position adheres to safe system of work (SSoW) procedures and applies risk control measures to ensure that work activities are carried out safely and in compliance with relevant regulations.

Additionally, about 30% of your role will involve supporting the Supply Chain, particularly in warehouse operations, to enhance productivity and efficiency within the team.

Essential Job Functions

• Facilities Support

1. Possess at least a Diploma in Engineering or equivalent.
2. More than 3 years’ experience in a Bio-Lifesciences environment. Candidates with MNC or GMP experience will have an advantage.
3. Working understanding of Lab/GMP operations, Quality Assurance, Quality Control, Supply Chain, and related functions.
4. Applicants with knowledge in vendor management will have an advantage.
5. Position and title will be accorded per work or industry experience of the candidate.
6. Self-starter, self-motivated - effective as an individual contributor and team player with other functions.
7. Ability to communicate technical knowledge clearly and understandably.
8. Able to interpret control schematics and perform troubleshooting and hands-on minor repairs/maintenance.
9. Hands-on experience with facility and utility systems (process gas/purified water/ACMV/HVAC) and laboratory equipment/instruments will be preferred.
10. Candidate who is bilingual in spoken English and Chinese will have an advantage for role involving technical knowledge transfer and collaboration between China and Singapore.

• Warehouse support

1. Inventory Management: Oversee inventory control by tracking stock levels, ensuring accurate records, and managing stock replenishment to meet operational demands.
2. Order Processing: Coordinate the receipt, storage, and dispatch of goods, ensuring timely and accurate order fulfillment.
3. Warehouse Equipment Maintenance: Ensure the proper functioning and maintenance of warehouse equipment, such as forklifts, conveyors, and air conditioning units.
4. Compliance and Safety: Ensure compliance with safety regulations, including conducting regular safety inspections and adhering to cGMP and workplace safety standards.
5. Supplier Coordination: Work with suppliers to ensure timely delivery of goods and services, addressing any discrepancies or delays in the supply chain.
6. Documentation and Reporting: Maintain accurate records of warehouse activities, including deliveries, stock levels, and equipment maintenance, while preparing necessary reports for management

Requirements

• Education: Possess at least a Diploma in Engineering or equivalent.
• Experience: More than 3 years of experience in a Bio-Lifesciences environment; candidates with MNC or GMP experience will have an advantage.
• Operational Knowledge: Working understanding of Lab/GMP operations, Quality Assurance, Quality Control, Supply Chain, and related functions.
• Vendor Management: Knowledge in vendor management will be considered an advantage.
• Position Title: Position and title will be accorded based on the candidate’s work or industry experience.
• Personal Attributes: Self-starter and self-motivated; effective as both an individual contributor and team player across functions.
• Communication Skills: Ability to communicate technical knowledge clearly and understandably.
• Technical Expertise: Hands-on experience with facility and utility systems (process gas, purified water, ACMV, HVAC) and laboratory equipment/instruments is preferred.
• Warehouse Operations: Proven experience in handling inventory management, stock control, and order processing within a warehouse or logistics environment.
• Equipment Handling Skills: Experience with warehouse equipment such as forklifts, conveyors, and inventory tracking systems, along with basic equipment maintenance knowledge.

Working Location

Tai Seng (near Tai Seng MRT station)

Working Days and Hours

Mon-Fri; 9am to 6pm

Benefits:

· Annual Leave: 15 days

· Medical Insurance Coverage

· Transport and Mobile Allowance

We are looking for a chef de partie to join our team.

• Culinary certificate or equivalent experience
• Knowledge of Indian cuisine preferred
• Good time management & teamwork skills
• Detailed oriented
• Monitor kitchen supplies & inventory control
• Assist with health & safety practices
• Singaporeans/PRs/Malaysians may apply

Description:

Operations & Admin Support

• Conduct site surveys, inspections and investigative works related to building defects, facilities management, and construction activities.
• Assist the Senior Manager to oversee the day-to-day operation of ongoing projects by being the point-of contact between clients, engineers, site coordinators, subcontractors and authorities.
• Coordinate and provide timely update of project status by utilising the Project Management System to track progress.
• Prepare reports to detail findings of all inspections associated with structural investigation, periodic structural inspection (PSI), periodic façade inspection (PFI) and ad-hoc inspections.
• Follow-up with clients, engineers and all stakeholders on any issues related to site works, technical reports and feedbacks.
• Support the Drone team in the identification of defects and report writing.

Requirements:

• Preferably Civil, Structural Engineering background or related engineering field.
• Minimum have a bachelor’s degree in Civil Engineering.
• Possess some site experience in construction firms or projects.
• Able to carry out site inspections and identify common building defects and anomalies.
• Proactive team player and with good communication skills to bridge between team members and the Senior Management of NovaPeak.
• Able to provide technical advice and engineering support to any new areas of work.
• Willing to carry out ad-hoc tasks that may be assigned, especially in the area of gathering information.
• Possess basic Microsoft Office skills, Project Management Skills;
• Certification in Work-at-Height or any safety-related qualification will be added advantage.

1, In charge of the daily work and ordering for the assigned section.

2, Need to get up early to prepare soup etc.

3, Carry out given recipes and instructions with precision speedy.

4, Ensure strict health and hygiene practices.

5, Cleaning, organize and taking care of kitchen equipment as per

instruction manuals.

6, Monitoring food portion and waste to maintain profit margin.

7, Following safety and precautions in all daily activities (carrying heavy

load, sharp objects, hot objects etc.)

8, Preferably Junior Executive specialized in Food/Beverage/Restaurant

Service or equivalent.

9,Must be able to work night shift and splite shift

10,Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Location: Bugis

Working hours: 44Hrs/Wk

Qualfication:

• The assigned worker is responsible for safely transporting company staff as well as goods to and from specified locations in a timely manner.
• Ensure that the company vehicle is always parked at permitted parking area.
• Keep the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.
• Provide accurate time records of the company vehicle’s coming and goings.
• Report any accidents, injuries, and vehicle damage to management.
• Any other duties as assigned.

Requirement:

• Valid Driver’s Licence Class 3 and must be willing to work beyond office hours.

• Clean driving record

• Sound knowledge of road safety regulations & knowledge of local routes

• Able to utilize maps, GPS systems and car manuals.

• Effective communication skills

• Punctual and reliable

• At least Primary School Education

• Must be sensitive in dealing with guests of different needs.

• Must be able to work in a team.

• Contribute to great space planning that are unique, distinctive and functional.
• Involve in creative brainstorming sessions with the team.
• Execute a project from idea generation, and concept development, through to final output.
• Create realistic visuals to present your design ideas.
• Great attitude and takes pride in your work. Have a keen eye for aesthetics and details.
• Stay current with the trends and technology in design and for events set up.

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the factory
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Order supplies to stock inventory appropriately

-Verify and endorse all incoming products materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes

l Proficient with BBQ and Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

l Able to work night shift and split shift

l Able to work ot on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Our client specializes in e-waste recycling and IT asset services, offering comprehensive IT recycling solutions to organizations. We are seeking a dedicated and customer-oriented individual to join our team as a Client Representative Executive.

Job Description:

• Maintain timely and effective communication with clients.
• Manage daily orders, meet service level standards, and resolve service issues.
• Coordinate with logistics providers and subcontractors to support client programs.
• Prepare billing reports and settlements.

Requirements:

• Diploma or degree in Logistic is highly desirable or with Warehouse/Logistic working experience
• Strong organizational and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Knowledge of e-waste recycling and IT asset management is a plus.

Other Information:

Working Hour: 8.30am-6pm (5 days, 1 Day Remote Working)

Location: Tai Seng

Salary: $2500 - $3500

Job Scope:

• Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.
• Participates in exhibitions and manage social medica platforms
• Promotes and secures orders from existing and potential customers through a relationship-based approach
• Always communication by calls and in-person visits and presentations to existing and prospective customers
• Generate leads through various channels, including cold calling, networking, and digital marketing.
• Follow up on leads and convert them into sales.
• Coordinate and liaise with suppliers to acquire competitive price and service as well as products in good quality
• Maintain a CRM system to track and manage leads, opportunities, and customer interactions
• Reporting to management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Provide exceptional customer service and support throughout the sales process
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth
• Gather and analyze data to develop insights that drive informed decision-making
• Continuously improve sales skills through training, workshops, and self-directed learning
• Maintain accurate and up-to-date sales records, including client interactions, sales activities, and outcomes
• Analyze data to identify trends, opportunities, and areas for improvement.
• Prepare regular reports for senior management.
• Stay updated on product knowledge, market trends, and industry best practices

Job Requirement:

• At least degree in Business, Marketing or a related field or 2 years working experiences in sales or marketing.
• Experince in construction product is a plus
• Proficiency in marketing principles, strategies, and tactics.
• Ability to create and execute marketing plans, campaigns, and strategies.
• Knowledge of target audience analysis, segmentation, and targeting.
• Familiarity with marketing analytics and data-driven decision making
• Excellent communication and interpersonal skills for working with clients, vendors, and team members
• Creative thinking and problem-solving abilities to handle unexpected challenges
• Attend to emergency call and able to work during public holiday or weekend
• Willing for travel for on-site client meetings
• Required to attend or participate exhibition or project until late night as scheduled
• Willing to travel islandwide with own transportation arrangement.
• 6 working days per week

We are regret that only shortlisted candidates will be notified.

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Our client is a forward-thinking design firm dedicated to creating innovative and sustainable environments and they are now looking for a Designer to join their vibrant and enthusiastic team!

Work Location: Potong Pasir

Working Hours: Mon - Fri, 9am - 6pm

Job Requirements

• Minimum 3 years experience

• Proficient in 3D Max, AutoCAD, Photoshop and other design related software

• Able to produce hand sketches as work is design related

Job Description

• Create attractive designs and layouts for various projects

• To work on architectural and interior design proposals and presentations

• Prepare tender and construction documentation

• Involve in site measurement, layout plan & selection of material used

• Prepare design concept sketches, space planning, design development, elevation and detail drawings

• Responsible for the production of interior design drawing as well as 3D drawings

• Communicate effectively with client, vendors and team in order to address client's needs

Juno Chan | R1543992

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description & Requirements

• Process transactions accurately and efficiently

• Simple accounting / bookkeeping duties

• Issue receipts/invoice/summons, including cashiering duties

• Prepare journal entries into accounting system

• Prepare accounting statements (e.g. trial balances, P&L, inventory lists, etc)

• Issue cheque payments, process claims

• Answer residents’ queries (both inbound calls and outbound calls)

• Update system on call notes pertaining to correspondences with residents

• Assist in follow up paperwork (e.g. issue of statement of accounts, etc)

• Liaise with banks, lawyers, etc as part of the day-to-day operational process

• Assist with daily & monthly financial closing activities

• Handle general administrative duties

• Any other duties as prescribed by the Finance Manager

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

STRATEGY

• Formulate strategic vision, mission and strategy of the business unit, in alignment with GSL strategy and DSC Global/DSC APAC strategy
• Participate in strategic planning and develop short to long-term (1-5 years) plans for Business growth and protecting our three bottom lines.
• Organization assessment towards creating x-functional synergies and managing resources to ensure future organizational readiness
• Establish Country Business Reviews process in partnership with Country Champions community to review Country business performance and Strategic agenda

ANALYTICS & BUSINESS INSIGHTS

Insights Generation

• Coordinate implementation of data analysis & analytics plans to analyze business intelligence data from different sources, to inform business decisions, support process reviews and drive actionable insights
• Assist in implementing policies and procedures regarding collating and analyzing data, develop new data analysis processes and assess analytics on an ongoing basis

Value Identification & Scaling

• Develop Data Analytics as a product offering to Service Logistic (SL) customer as part of renewal or RFQ or ongoing basis so as to provide DHL with a differentiating factor / competitive advantage
• Identifying and Scaling of the established use cases to all relevant SL accounts (Scaling across network)

Continuous Improvement & Commercialization

• Drive internal Continuous improvement initiatives by leveraging data from multiple sources (e.g. WMS, TMS, Kronos)
• Value capturing the benefits created/realized with Customers and Internal operations; and commercializing the value generated with Customers (and contributing to CI Targets in Customer Contracts)

NETWORK PERFORMANCE & IMPROVEMENT

• Develop globally aligned strategy for MRP (Management Review Process) in APAC
• Deploy best-in-class Performance visibility dashboard via means of single data source and Power BI tool
• Establish framework for process productivity assessment and proactively manage improvement plans
• Drive continuous improvement activities for both Service Performance and Shipment Visibility based on QMS principles of Root Cause Identification & Resolution
• Present and implement operational improvement projects to increase First Time Right performance across the APAC network
• Develop operations Heat Map review to drive operations improvement and service excellence
• Establish best practice sharing strategy cross country, accounts and global to drive improve customer experience

CHANGE MANAGEMENT

• Lead by example with a Can Do Mindset to drive change management through the Service Logistic (SL) network
• Support Countries and sites with change management knowledge and activities
• Drive change management through the APAC network, implementing a new way or performance reporting using the SL BI tool & Digital customer Experience tool (MySC)
• Own the SL BI tool/platform roll out towards our country operations in APAC
• Drive the SL BI tool/platform roadmap, engaging with the global super user community and proving feedback to all new customer agreements to ensure we sell our standard services

COMMUNICATIONS

• Create awareness of the SL standard and product across the network though Snack & Learn, Webinar
• Design, drive and publish the SL Newsletter.

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises