Responsibilities:

1) To manage and to provide administrative support in postgraduate research programmes

• Administrative support to scholarship, applications, admissions, reports, statistics, and research attachment.

• To provide guidance to faculty and students whenever required for postgraduate programme document submission such as PhD and MEng.

• Equipped with a good knowledge and understanding on administrative process, faculty and students are able to prepare the programme documents independently.

• To liaise with ACR and OA on various administrative process.

• Ensure that the Oral Exam and QE documents are submitted to OA without delay and on or before deadline.

• Provide assistance to faculty and students in postgraduate programme process and flow. This helps to ensure that the documents are submitted within schedule without the delay and queries from OA and scholarship agency.

2) Adoption of technologies to improve operational efficiency

• Implement a digitalized system to keep the information of supervisors and students. Ease of the documents retrieval whenever required and minimize human error.

• Enhance the level of automation in various procedures related to postgraduate programmes.

3) To resolve outstanding issues

• Problem investigation and to arrive at solutions to resolve the various issues and appeal cases.

• To preempt the potential problems that could arise from disputes.

• To ensure faculty follow policy and procedures of school and university.

4) To provide the documents to OA, CoE, and various departments

• To analyse the various statistical data related to admissions and to implement an efficient approach to derive the statistics.

• To review applications and admission to support the School in research strategic planning.

5) Supervisory and delegating

• Oversee functions and responsibilities of support staff; Allocate tasks to appropriate staff with the right skills; Brief and monitor progress of delegated tasks.

• Ensure that tasks are completed satisfactorily and efficiently within allocated time frame.

• Coach new skills to the support staff to cope with the changes.

• Continue to improve the current administrative process.

6) Reimbursement of claims

• Liaise with finance and supervisors on the complexity of the claims.

• Coach support staff on handling the different requirements of claims related to conferences and research attachment.

7) New faculty support

• Assist the new faculty onboard our School in postgraduate programmes.

Requirements:

• Degree in any discipline

• Candidates who have held administrative positions in a central office within a large organisation would be preferred

• At least 3 years of relevant working experience

• Knowledge of contract management and financial management

• Proficient in MS Office applications

• Able to handle database/administrative systems

• Good working attitude, communication and management skills

• Ability to multi-task and work independently with staff and faculty at all levels

• Meticulous and analytical

• Think long-term with eye for details

• Responsible, resourceful, self-motivated and eager to resolve issues on a timely manner

• Be creative and improvise new ideas to improve the current administrative process

• Able to work independently with minimal supervision; shows great initiative

Student wellbeing and support is a top priority and a key foundation for NTU Education 2025. It enables NTU students to thrive and flourish in their educational journey. As a counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote a NTU campus community approach to mental health.

Responsibilities:

Counselling and case management and consultation

• Provide professional counselling services to NTU undergraduate and graduate students.

• Provide consultation to staff, family members, and peers on concerns they have regarding a student and provide case management support, especially for students at-risk.

• Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre.

Psychological critical incident management

• Provide consultation and psychological critical incident management to suicidal or severely distressed students and staff, and where needed, in getting immediate treatment for such students/staff through working closely with various stakeholders (e.g. Support and Care Team, Associate/Assistant Chairs and Student Care Managers of Schools, Faculty-in-Residence, Campus Security, Office of Human Resource, NIE Wellness Centre, etc.).

Community approach to case management

• Work collaboratively with and make recommendations to schools, student service offices, Halls of Residence, etc. to facilitate a campus community approach towards managing students with complex/severe mental health issues.

• Work in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, Counsellor) to provide evidence-based psychotherapeutic interventions/treatment to students with complex/severe mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues).

• Liaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the students.

• Refer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment plan.

• Conduct training on a range of mental health issues and evidence-based intervention strategies for staff.

Strategic support in University Counselling Centre (UCC)/University Wellbeing Office (UWO)

• Evaluate and/or develop service provisions for students and provide clinical updates/feedback to UCC.

• Provide strategic support to team lead and Head, UCC in the overall provision of UCC services.

• Maintain and submit statistical data and/or related reports to Head, UCC as and when required.

• Implement/organize and/or participate in initiatives and programmes under UCC and/or UWO. 

• Perform additional duties as assigned by Head, UCC or Director, UWO

Administrative support in University Counselling Centre (UCC)

• Oversee the daily operations of UCC and Satellite Counselling in Schools (SOAR), ensuring efficient and effective functioning.

• Monitor and manage UCC’s facilities and equipment, and work with Executive (Care and Counselling) to ensure proper maintenance and addressing any issues or repairs.

• Collaborate with external vendors and service providers to procure necessary supplies, equipment, and services for UCC and SCS.

• Prepare and maintain accurate records, reports and documentation related to UCC and SOAR operations, and budget.

• Coordinate with University Wellbeing Office (UWO) to manage UCC’s budget, monitor expenses and ensure financial compliance

Requirements:

• Graduate qualification in counselling, counselling psychology or clinical psychology.

• Preferably a registered counsellor with the Singapore Association for Counselling (SAC) or a registered psychologist with the Singapore Psychological Society (SPS).

• About 3-4 years of professional counselling experience and competent in case management and critical incident management.

• Proficient in professional counselling approaches and tools to help clients with diverse issues and conditions

• Experience in working with young adults, preferable in a university setting

• Experience in working in a multi-disciplinary team and conducting Continual Professional Development training for staff is advantageous.

• Experience in operations management, preferable in education or counselling environment.

• Strong attention to details and commitment to maintaining accuracy in all operational aspects.

• Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities.

• Possess professional values that are in line with the Code of Ethics of SAC or SPS.

• Possess good interpersonal and communication skills

• Proficient in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)

NTU’s Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by: 

• promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports.

• facilitating meaningful engagement among key stakeholders within and outside of the NTU community.

Responsibilities

• Engagement and professional development of SM2 bridging students, ASEAN and Science & Engineering scholars to empower their successful transition and integration into NTU and Singapore.

• Student support and case management

  i. Work with School Care Managers and other NTU administrative departments, to identify and provide relevant support services to international students, both academic and non-academic.

  ii. Plan and organise training and activities for students, to help them better integrate academically and socially.

• University-wide integration efforts
  i. Lead the strategic planning and implementation of programmes and initiatives that inculcate the importance of diversity and integration.
  ii. Support the development and implementation of policies and practices which enhance integration within NTU.
  iii. Promotion and adoption of integrative practices within the NTU community.
  iv. Collaborate with and provide advice to student leaders/advocates, as well as faculty and staff, to educate and raise awareness on integrative practices. 

• Support the oversight of data collection and analysis, necessary for reports to regulators and NTU senior management.

Requirements:

• Bachelor’s degree in any related field from a recognised University.

• At least 6 years of relevant experience which involves considerable interaction with students or youth.

• Experience in the tertiary education sector will be advantageous.

• Good working knowledge on the transition and integration of international students in higher education.

• Sensitive to and empathetic towards the transition and integration challenges faced by international students.

• Strategic, critical, and lateral thinking skills.

• Ability to adapt effectively in a complex and constantly changing environment.

• Communication, negotiation and influencing skills (written and verbal).

• Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.

• Strong drive to initiate, plan, implement and deliver integration initiatives on time and on target.

• Proficient in all Microsoft Office application software.

The Nanyang Assistant Professorship scheme provides the opportunity for outstanding early-careerresearchers and exceptional scholars from Singapore and around the world, who aspire to a research leadership role at NTU. The selection of the NAP awards follows a rigorous academic peer-review process led by the NTU Research Council (NTURC). The Nanyang Assistant Professors play an important role in lifting NTU’s research to higher levels.

Successful candidates will:

· Receive a start-up research grant of up to S$ 1 million.

· Enjoy an attractive remuneration package and other benefits including assistance with accommodation.

· Hold a tenure-track appointment and play lead roles in the university’s new wave of multi-disciplinary, integrative research.

· Be supported by excellent R&D infrastructure with well-equipped state-of-the-art laboratories and opportunities for research funding.

Application

If you are an early-career researcher (postdoctoral fellow or equivalent), and are ready to lead your research group independently, please submit your application package.

Desired skills and experience

• Early career researcher (post-doctoral fellow or equivalent) from a reputable university.
• PhD or MD or equivalent degree in any discipline obtained within the past 10 years.
• Strong track record for publication and relevant teaching experience
• Ready to lead his/her research group independently.
• Clinician-Scientists interested in ​translational and/or clinical science ​bridging bench and bedside, ​clinical trials, epidemiology, ​digital health, health services ​research and/or interventional studies in any medical discipline are welcome.

Mandatory documents to be submitted:
1. Cover Letter (what you have to offer and why you chose NTU)
2. CV with Full Publication List (with information on citation and impact factor)
3. Detailed proposal of your research project (around five (5) A4 pages)

4. Three (3) References

School of Biological Sciences
Nanyang Technological University, Singapore
Visiting Professor

The School of Biological Sciences offers a Double Degree Programme in Biomedical Sciences and Chinese Medicine which is a bilingual programme and a collaboration between NTU and Beijing University of Chinese Medicine (BUCM). This innovative “East Meets West” programme aims to train students in 21st century Biomedical Sciences and the principles and practice of Chinese Medicine (CM).

Responsibilities:

• To conduct a full course on the subject matter based on syllabus and learning materials determined by BUCM.

• To administer, mark and grade the examination for the courses.

• To teach a course on
   - “Emperor's Canon of Internal Medicine”
   - Seasonal Febrile Diseases”

Qualifications and requirements:

• Possess relevant PhD degree in Chinese Medicine from a recognised university.

• Possess many years of teaching and/or clinical experiences in Chinese Medicine at recognised university in China.

• At least an Professor from recognised university.
   

Closing Date: (1 month from posting date)

Emoluments and General Terms & Conditions of Service
The commencing salary will depend on the candidate's qualifications, experience and the level of appointment offered.

This position is for duration of two (2) months

The Wee Kim Wee School of Communication and Information is looking for a Research Assistant/Research Associate/Research Fellow who is interested in examining the use of digital health technologies (health apps, wearables, exergames, VR/AR) to improve older adults’ physical health and mental well-being.

The successful candidate will have the opportunity to work with highly acclaimed scholars from NTU, Singapore ETH Centre, and ETH Zurich and contribute to the development of a digital health tech ecosystem for older adults in Singapore.

Key Responsibilities:

• Conduct literature search

• Assist in development and conceptualization of surveys, experiments, and focus group/in-depth interviews

• Assist in data analysis of surveys, experiments, focus group/in-depth interviews, and “big data” from social media and health apps/wearables

• Contribute to research publications and presentations

• Assist in writing progress report and final research report

• Engage in the dissemination of the results of the research with the support of and under the supervision of the Principal Investigator

• Carry out administrative work associated with the program of research as necessary

Job Requirements:

• PhD and Master in fields including communication, psychology, sociology, or a social science related discipline. Bachelor’s degree with experiences in similar field are welcome.

• Prior experience in social science research (e.g., quantitative/qualitative projects) and/or research in the use of digital health technologies (eg., health apps, wearables, exergames, VR/AR) in older adults

• Good quantitative/qualitative data management and analytical skills (e.g., being able to analyze data using SPSS, MPLUS, R, and/or Python)

• Good communication and organizational skills (ability to work in a highly collaborative and multi-cultural team environment)

• Driven self-starter with good interpersonal communication skills

• Team player in a project setting, also with ability to work independently in a multi-cultural team environment

• Internationally recognized research track record as evidenced by journal publications and conference presentations

Salary will commensurate with experience and qualifications.

We regret to inform that only shortlisted candidates will be notified.

The Singapore Centre for Environmental Life Sciences Engineering (SCELSE) is a unique interdisciplinary Research Centre of Excellence (RCE), funded by National Research Foundation, Ministry of Education, Nanyang Technological University (NTU) and National University of Singapore (NUS). Hosted by NTU in partnership with NUS, SCELSE is linking new insights from the life sciences with expertise from emerging technologies in engineering and natural sciences to understand, harness and control microbial biofilm communities and microbiomes. This is enabled through its strengths in analysis of complex microbiomes, using advanced computational biology and cutting-edge facilities in genome sequencing, bio-imaging and bioreactor processes.

SCELSE is seeking to hire a Manager, Business Data Operations Management provide day-to-day facilities management and the data centre in SCELSE through ongoing end-user support as well as monitoring of HPC resources, including its 13,000 plus core compute servers and over 4 PB of high-capacity storage. The Business Data Operations manager is also responsible for the yearly performed external audit, as well as the key contact person for the SCELSE NSCC (National Super Computing Center) partnership.

In addition, the role will additionally ensure smooth operation of the SCELSE HPC through infrastructure planning, facilities budgeting, and regular review of physical and logical security of the SCELSE HPC with continued partnership with NTU-HPCC and NTU-CITS.

The role will provide direct support for the SCELSE-Sequencing Facility to meet the needs of their high-throughput sequencing machines, including integration of new lab machines, set-up and troubleshooting of network communications and maintenance and implementation of data processing workflows as necessary.

Responsibilities

• Manage the data centre and facility that encompass SCELSE-HPC compute hardware, ultra-low latency network, job scheduler, and high-performance storage
• Ensure smooth operations of SCELSE’s High Performance Computing between dual data centers (on-premises and hosted NTU site) including regular checks of environmental controls in line with ODFM and CITS safety and security measures; serve as primary contact point for all HPC facilities-related issues
• Conduct infrastructure planning including future upgrades to hardware, firmware, and software, of compute, high-capacity storage, and all accessory servers
• Regular planning for scheduled maintenance and capacity management in line with established Service Level Agreement (SLA) between vendors
• Manage all purchasing and procurement for SCELSE-HPC including annual 5-year budget review and planning
• Assets life-cycle management including annual hardware audit and appropriate decommissioning
• Preparation of quarterly, annual reports as requested by SCELSE-Finance and Procurement
• Oversee the security management and administration by adhering NTU base level security policies when deploying systems and that security vulnerabilities are resolved in a timely manner
• Participate in annual IT auditing and security exercises and review yearly on all SCELSE-HPC facility security protocol and policies handbook(s)
• Provide technical support to SCELSE-HPC science research community and to sequencing facility for support of instruments for connection to shared network drives and storage, including liaising with SCELSE-Sequencing Facility Head(s) and appropriate vendors
• Performance tuning, profiling and optimization for libraries, open source and commercial applications
• Data integration and pipeline and services 
• Support researchers in depositing data in public data repository as fit for their publication or grant needs
• Process-flow re-engineering for scientific applications and necessary benchmarking
• Managing of appropriate data access controls and user level sharing
• Ensure proper integration of all new sequencers and lab machines to the facility’s network and storage, including integration to automated processing pipeline(s)
• Assistance with transferring and sharing completed sequencing results and project data

Requirements

• Recognized Master’s Degree in Computer Engineering, Sciences or equivalent. Bachelor degree with relevant 10+ years working experiences with Linux and Open-Source Software will be considered
• At least 10 years of good working experience in HPC, including administration of a production cluster environment
• Experience in parallel programming and providing support for parallel high computing applications and high-performance parallel file system
• Has experience working with PBS Professional Scheduler or Slurm Workload Manager, as well as complex private, internal, and DMZ networks
• Experience in Linux/UNIX and open-source software stack in a multi-vendor environment, with the installation and management in a Linux-based HPC environment
• Experience in common scripting and programming languages and ANSI/GNU C, Python, Perl, or others
• Experience in scientific/engineering packages such as in life science, visualization, modelling and other areas in science and engineering is preferred
• Project management experience with demonstrated ability to lead planning meetings, ensuring design and solution reviews take place
• Good knowledge of working with both analyzing and transfer of large datasets, including ACL, data integrity, and transfer security
• Familiar with genome sequencing a plus
• Experience with relational databases, application development, and/or virtual machines, a plus
• Good self-motivated team player
• Strong analytical and problem-solving skills
• Good planning, organizational and time management skills
• Good interpersonal and communication skills - is able to interact with faculty members and researchers
• Meticulous and keen eye for details for numbers and procedures and reports

To find out more about SCELSE, visit us on Facebook, Instagram, LinkedIn, Twitter and our website: http://scelse.sg.

An instrumental role in articulating the functional needs and translating into IT solutions that will support the overall University goals, the incumbent will work closely with the various departments within the University to analyze and define user requirements, recommend and evaluate appropriate end-to-end IT solutions; manage projects and change implementation; as well as maintaining and supporting of the systems implemented.

Responsibilities:

• Work with stakeholders to establish consensus on objectives, requirements and deliverables

• Take lead to coordinate IT project delivery and working with external vendors or partners to establish
  the desired and stipulated project priority and timeline to meet the business operations

• Manage IT Business relationships with various Schools, Departments and Research Centres

• Identify IT business use cases to support revenue success

• Identify opportunities to improve the efficiency of IT processes

• Manage & lead the project team

• Familiar with tendering process, drawing out tender paper, evaluating vendors, etc.

• Vendor management ensuring SLA, IT policies, standards and SOP are complied with

• Planning & monitoring of project schedule, budget and activities to ensure delivery in accordance to objectives, within timeline and budget.

• Tracking and reporting of project progress, issues and risks to ensure deliverables are on track

• Understanding business processes, identify business requirements and translate into functional specifications
   

Requirements:

• A recognised degree in Computer Science, Engineering, or related discipline

• Minimum 12 years of Information Technology experience in supporting and implementing IT systems

• Keen appreciation of business needs and strong interest in business processes and process re-engineering

• Strong analytical and problem-solving skills with attention to details

• More than 10 years proven Industry experience in IT Project Management

• Excellent organizational and leadership skills

• Good written & verbal communication and presentation skills

• Good leadership in managing project teams.

The Manager is a leadership position overseeing the activities of a specified Work-study Degree Programme (WSDeg Prog) where the incumbent contributes both as an individual contributor and to oversee a small team.

The team is responsible to ensure that internship opportunities are aligned to NTU’s learning outcome; and students can benefit from the learning experience to become more job ready.

Responsibilities

Programme and Facilitation Management (OJT)

• Design, develop and provide WSDeg Prog within respective responsible school programme area in collaboration with the relevant stakeholders; and in accordance to NTU curriculum development guidelines.
• Facilitate between industry partners and NTU faculties to constantly review the WSDeg Prog curriculum (incl related academic curriculum).
• Responsible for all aspects of WSDeg Prog according to assigned college and/or schools.
• Manage end-to-end WSDeg Prog processes up to completion of the essential assessment process.
• Collaborate with OJT employers to develop required On-the-Job Training (OJT) Training Plan in respect to the OJT designated job roles; and to facilitate its application to respective student.
• Provide consultation and coaching support to students who need help in overcome OJT challenges and to facilitate remedial actions with relevant stakeholders with concurrence.

Business Development & Stakeholders Management

• Develop and make plans to look for new OJT opportunities from current and new employers to recruit NTU students.
• Engage current and potential employers (and any relevant stakeholders) to garner relevant OJT opportunities.
• Collaborate with Team Lead to plan and develop suitable WSDeg Prog initiatives with respective schools to reinforce workplace experiential learning; and help in organizing the team to realize the agreed plan.

• Bachelor’s degree in any field from a recognized University.
• At least 4 to 6 years working experiences with exposure in team management role, internship/training management and service delivery experience preferably in tertiary education, adult education sectors and/or government agencies environment.
• Successful track record in the management of internships/ cooperative education/ work-study degree programme/ workplace learning/ performance enhancement or adult education.
• Familiar with adult learning pedagogy and practices of OJT.
• Able to provide career coaching support and consultation to students on their career goals, career aspiration, career development, career preparation and job search etc.
• Have some knowledge of industrial sectoral employment landscape and SkillsFuture Skills Framework.
• Candidate with qualifications in Career Facilitation Programme (CFP) and/or WSQ Advanced Certificate in Learning & Facilitation (ACLP) will have added advantages.
• A proficient written and oral communicator.
• Have an eye for detail.

The Institute for Digital Molecular Analytics and Science (IDMxS) invites applications for the position of Research Fellow.

Key Responsibilities: 

• To prepare and process halide perovskite nanomaterials

• To operate, optimize, troubleshoot and maintain femtosecond, ns and CW laser systems

• To setup and align optical beamlines/setups for optical spectroscopy experiments

• To perform photonics and electromagnetic field distribution simulations

• To perform micro/nano fabrication using a range of techniques (electron beam lithography, laser direct-write, inject printing, vacuum deposition, and molecular self-assembly etc.)

• To fabricate perovskite devices

• To perform data analysis and data interpretation of optical spectroscopy experiments independently

• To assist the principal investigator with the writing of progress reports, research papers and research grants

• To assist the principal investigator in the supervision and mentoring of a small research team comprising of post-graduate students and undergraduate students

Job Requirements: 

• PhD Degree in Physics or Chemistry or Chemical Sciences or Engineering

• PhD candidates who are about to submit their thesis for examination or have submitted their thesis for defence are also welcomed to apply

• Excellent knowledge and experience in synthesis of halide perovskite nanomaterials

• Excellent knowledge and experience in optics, photophysics of semiconductors, lasers, and optical spectroscopy is essential

• Excellent knowledge and experience in photonic and electromagnetic distribution simulations (e.g. COMSOL, FDTD, Lumerical etc)

• Excellent knowledge and experience in micro/nanofabrication techniques (such as electron beam lithography, laser direct-write, inject printing, vacuum deposition, and molecular self-assembly etc.) 

• Minimum 3 Years of Research Experience in micro/nanofabrication and in the synthesis of halide perovskite nanomaterials

We regret that only shortlisted candidates will be notified.

This role in University Wellbeing Office (UWO) provides leadership in the provision of professional counselling services and psychological services in NTU to support and promote the psychological wellbeing of the OneNTU community (comprising about 33,000 students and over 7,500 employees). It leads a team of professional counsellors and psychologists and ensures that the wellbeing needs of NTU and service users are effectively met. Through the campus community approach, the role also synergizes and manages the all-round care and support efforts in collaboration with relevant stakeholders.  

As a key leader in the University Wellbeing Office (UWO), this role provides strategic support and professional inputs that contribute towards NTU’s overall wellbeing vision, strategy and agenda.

Responsibilities:

• Lead and manage the University Counselling Centre (UCC) in its provision of professional counselling and psychological services to ensure the wellbeing needs of NTU’s community are effectively met.

• Strategise and synergise UCC services with the overall university wellbeing vision, strategy and agenda.

• Manage the administration and daily operations of UCC to ensure its effectiveness and efficiency.

• Develop and review policies, procedures, processes and guidelines to ensure UCC’s optimal functioning.

• Manage all centre data effectively and provide management reports required internal or externally such as from MOE.

• Provide clinical supervision, guidance and development to the UCC professional team to continuously enhance the centre’s competencies and quality of service.

• Ensure UCC is at the forefront of clinical services and practices as well as centre management, such as through conceptualization of new services/programmes and/or through engagement/collaborations with internal/external stakeholders/partners or other IHLs.

• Provide consultations to internal and external stakeholders to facilitate case management.

• Support the development and implementation of wellbeing strategies at NTU and the University Wellbeing Office.

Requirements:

• Graduate qualification in counselling, counselling psychology or clinical psychology.

• Registered counsellor with the Singapore Association for Counselling (SAC) or a Registered psychologist with the Singapore Psychological Society (SPS).

• More than 18 years of professional counselling experience.

• More than 14 years of experience in clinical supervision and a registered clinical supervisor.

• More than 10 years of experience in managing a counselling-related centre or in managing a counselling related programme/service.

• Experience in education setting as well as working with youths highly advantageous.

• Proven leadership with good coaching skills and demonstrated ability to lead a team to achieve desired results.

• Strong centre operational and administration abilities, detailed in process analysis and analysing situations to solve or pre-empt problems.

• Excellent team player with proven communication and interpersonal skills across organizational hierarchy.

• Passionate in nurturing and developing team members.

• Has experience in psychological critical incident management and intervention.

• Has experience in working with SEN youths.

• Possess professional values that are in line with the Code of Ethics of SAC or SPS.

• Proficient in professional counselling approaches and tools to help clients with diverse issues and conditions, including case conceptualisation and assessment.

• Competent in case management and critical incident management.

• Personal motivation, initiative and team spirit in the effective implementation of policies, protocols and plans.

• Proficient with data management and management reporting.

• Proficient with Microsoft 365 and technological tools and information systems relevant in a university setting.

Student wellbeing and support is a top priority and a key foundation for NTU Education 2025. It enables NTU students to thrive and flourish in their educational journey. As a counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote a NTU campus community approach to mental health.

Key Responsibilities:

Counselling and case management and consultation

• Provide professional counselling services to NTU undergraduate and graduate students.

• Provide consultation to staff, family members, and peers on concerns they have regarding a student and provide case management support, especially for students at-risk.

• Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre.

Psychological critical incident management

• Provide consultation and psychological critical incident management to suicidal or severely distressed students and staff, and where needed, in getting immediate treatment for such students/staff through working closely with various stakeholders (e.g. Support and Care Team, Associate/Assistant Chairs and Student Care Managers of Schools, Faculty-in-Residence, Campus Security, Office of Human Resource, NIE Wellness Centre, etc.).

Community approach to case management

• Work collaboratively with and make recommendations to schools, student service offices, Halls of Residence, etc. to facilitate a campus community approach towards managing students with complex/severe mental health issues.

• Work in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, Counsellor) to provide evidence-based psychotherapeutic interventions/treatment to students with complex/severe mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues).

• Liaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the students.

• Refer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment plan.

• Conduct training on a range of mental health issues and evidence-based intervention strategies for staff.

Strategic support in University Counselling Centre (UCC)/University Wellbeing Office (UWO)

• Evaluate and/or develop service provisions for students and provide clinical updates/feedback to UCC.

• Provide strategic support to team lead and Head, UCC in the overall provision of UCC services.

• Collate and analyse statistical data and/or related reports to Head, UCC as and when required.

• Develop/support initiatives and programmes under UCC and/or UWO. 

• Perform additional duties/projects as assigned by Head, UCC or Director, UWO

Administrative support in University Counselling Centre (UCC)

• Lead a small team to oversee the daily operations and services of UCC ensuring efficient and effective functioning.

• Manage UCC’s facilities, equipment, supplies and systems to ensure proper maintenance and addressing any issues or repairs

• Prepare and maintain accurate records, reports and documentation related to UCC and SOAR operations, and budget.

• Manage UCC’s budget, monitor expenses and ensure financial prudence and compliance.
   

Requirements:

• Graduate qualification in counselling, counselling psychology or clinical psychology.

• Preferably a registered counsellor with the Singapore Association for Counselling (SAC) or a registered psychologist with the Singapore Psychological Society (SPS).

• About 6-8 years of professional counselling experience and competent in case management and critical incident management.

• Proficient in professional counselling approaches and tools to help clients with diverse issues and conditions

• Experience in working with young adults, preferable in a university setting

• Experience in working in a multi-disciplinary team and conducting Continual Professional Development training for staff is advantageous.

• Experience in operations management, preferable in education or counselling environment.

• Strong attention to details and commitment to maintaining accuracy in all operational aspects.

• Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities.

• Possess professional values that are in line with the Code of Ethics of SAC or SPS.

• Possess good interpersonal and communication skills

• Proficient in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)

The Office of Finance (OFIN) supports the University in planning and executing sound financial management in fulfillment of the University’s mission; implementing and maintaining a robust financial framework that supports management in effective decision-making; providing fiscal stewardship of University’s resources; and ensuring financial governance and compliance with regulatory requirements.

This role is deployed to School of Humanities and will report to the Finance Business Partner.

Responsibilities:

• Understanding the current policies and procedures quickly to achieve process synchronization, enable auto coverage of duties with minimum downtime.

• Providing timely advice for queries raised by stakeholders relating to Finance and Procurement

• Monitoring of outstanding purchase orders in School to ensure its validity and is recent

• Ensuring that requests and claims are in accordance with the University’s guidelines.

• In-charge of School stationery inventory system such as purchases, distribution, and stock take.

• Conducts asset sighting/ confirmation on a yearly basis for audit checks.

• Prepare monthly, quarterly, yearly reports as required.

• Assist with any ad-hoc duties as assigned

Requirements:

• Diploma with minimum 3 years’ experience, preferably in accountancy

• Ability to understand systems quickly

• Adaptable, collaborative and patience

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.

OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects, manage change communication, and develop and uphold and service excellence standards. The successful applicant will work with different stakeholders across the University in innovation-driven projects with a focus on service excellence.

Responsibilities

• Oversee service quality standard at Service Desks, main phone line and online Central Enquiry Management system.
• Manage the implementation of newly introduced library operations improvement initiatives at the seven libraries.
• Develop and execute change communication plans for new services.
• Manage the development of publicity materials and events to implement service excellence initiatives to stakeholders.
• Perform data analytics and provide reports on user feedback on the impact of services at the libraries and recommendations on enhancements for an improved user experience.
• Review and assess user feedback, identify areas of concern and track impact of service improvement initiatives.
• Manage and train a team of executive staff and student assistants on new processes for service excellence initiatives.

Requirements

• A recognized degree in any discipline.
• At least 3 years of experience in library related work.
• Experience in operations, customer service or communications role in academic libraries or large libraries.
• Experience in executing innovation-driven or process improvements projects.
• Experience in developing communication plans or stakeholder management in education industry.
• Service-oriented mindset with focus on customer service.
• Strong communication skills in customer interactions, presentation to stakeholders and training delivery.
• Organized and detail-oriented with ability to analyze processes and identify areas for improvements.
• Experience in Project Management experience will be an advantage.
• Able to work independently and collaboratively in a team.
• Able to adapt and thrive in rapidly changing, complex and ambiguous environments.

Country

Job Family

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Key Tasks & Responsibilities

• Work closely with MD of Tech and Durables (APAC) and collaborate with Global and Local country sales leads to further develop and grow the business in Asia Pacific
• Ensure timely business reports to MD on a weekly basis
• Maintain and develop a sales management plan for all sales panels and key accounts for the market insights business
• Ensure the regional sales team is engaged to build new clients and growing existing clients to achieve their individual goals
• Work closely the local sales leaders and country MDs to ensure consistent sales performance and immediately identify gaps to address and mitigate
• Take lead and manage monthly and weekly sales calls with all market MDs/Sales leads to track performance and call out risks
• Represent APAC in Global calls pertaining to commercial reporting and activities
• Ability to analyse and present GfK solutions across all market insights business verticals to C-suite clients to establish GfK’s credibility and create new sales opportunities
• Work with and where necessary, take lead in the region for all sales within the industry
• Where necessary, take point in understanding and ensure client deliverables are compliant with existing agreements. 
• Identify potential problems and propose pro-active solutions to meet client needs
• Be part of the team to help ensure that the quality of the product remains at a very high level
• Achieve sales and manage accounts with new and existing clients
• Keep abreast of latest developments in local and global markets and economies
• Regular travel within Asia may be required

Experiences/Skills/Competencies required:

Skills

• Ability to quickly grasp and understand markets, methodologies and techniques
• Good organiser with the ability to prioritise and multi-task
• Ability to maintain a positive, motivational, “get things done” attitude, especially when faced with difficult circumstances
• Good sales/negotiation skills and a hunger to develop new business
• Good interpersonal and relationship building skills (internal, external, and cross-cultural)
• Problem solving skills
• Good verbal and presentation skill
• Proficient in English. Knowledge of additional Asian Language will be an advantage
• Business oriented skill, A good track record in business development
• Able to communicate effectively with all levels within GfK and client’s organization

Personal Attributes

• Goal and action oriented
• Ability to work under pressure of deadlines and targets
• Meticulous, Thorough with a strong attention to detail
• High energy with a positive ‘can do’ attitude and optimism
• Prepared to take ownership of issues and responsibility for actions
• Strong work ethics, reliability, Self-disciplines, Diligent
• Team oriented
• Able to work independently with minimum supervision

Specific Qualifications

• Minimum of 10 years in the research industry, preferably within the technical consumer goods industry
• A good degree preferably in Business/Market Research/Statistics.
• Candidates with experience in Market research, Sales and client management

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Responsibilities

Partnership Management

• Contribute to the planning and execution of outreach activities.

• Send periodic updates to principals and further education counselors of high school partners.

• Plan and coordinate marketing and outreach activities in new targeted countries while deepening penetration in traditional markets.

• Establish and cultivate strong relationships with top schools through regular engagement for instance sending of EDM and relevant updates on their graduates studying in NTU.

• Get prompt feedback from partners on political and economic changes on the ground that might affect admissions results.

• Execute and adapt marketing campaign in different overseas markets based on differences on the ground.

Marketing and Event Management

• Work with team in conducting outreach activities based on outreach schedule and liaise with stakeholders to ensure successful conduct.

• Organize outreach visits to partner schools and coordinate with faculty representatives from colleges.

• Host foreign visitors from partner institutions and handle walk-ins by prospective applicants and their parents.

• Work with MOS team to ensure that marketing collaterals are updated and appropriately stocked.
   

Admissions application and selection

• Understand the education systems in new markets and propose admissions selection criteria based on market practices, intake targets, and applicant quality.

• Work with supervisors and schools to manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.

• Update and adhere to admissions policies and Standard Operating Procedures (SOP).

Supervisory

• Coach a team of at least 2 support staff and temporary staff in processing applications and answering queries.

• Select, hire, and supervise temporary staff.

• Participate in work improvement projects.

Administrative

• Work closely with team members in delivering excellent service to internal and external customers.

Requirements

• A degree from a recognized university.

• At least 7 years’ relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.

• At least 4 to 6 years supervisory experience and in managing a team with more than 1 direct report.  

• Prior experience in business development, partner and/or event management.   

• Proficient in MS Office applications and data analytics.

• Good communication skills with an excellent command of written and spoken English with public speaking experience.

• A strong collaborator – ability to work well in within the team and with key stakeholders.

• Possess exceptional organizational skills – the ability to multi-task and meet tight deadlines.

• Possess strong analytical, interpersonal and customer service skills.

School of Biological Sciences
Nanyang Technological University, Singapore
Visiting Professor
 

The School of Biological Sciences offers a Double Degree Programme in Biomedical Sciences and Chinese Medicine which is a bilingual programme and a collaboration between NTU and Beijing University of Chinese Medicine (BUCM). This innovative “East Meets West” programme aims to train students in 21st century Biomedical Sciences and the principles and practice of Chinese Medicine (CM).

Responsibilities:

• To conduct a full course on the subject matter based on syllabus and learning materials determined by BUCM.

• To administer, mark and grade the examination for the courses.

• To teach a course on
    - Emperor's Canon of Internal Medicine”
    -“Seasonal Febrile Diseases”
   

Qualifications and requirements:

• Possess relevant PhD degree in Chinese Medicine from a recognised university.

• Possess many years of teaching and/or clinical experiences in Chinese Medicine at recognised university in China.

• At least an Professor from recognised university.
   

Closing Date: (1 month from posting date)

Emoluments and General Terms & Conditions of Service
The commencing salary will depend on the candidate's qualifications, experience and the level of appointment offered.

This position is for duration of two (2) months
 

Research project: Connecting within-host viral dynamics with the epidemiology of COVID-19: a multiscale computational infrastructure

In this project, we aim to develop a multiscale modeling framework and computational infrastructure to connect within-host viral dynamics and between-host transmission dynamics. The multiscale model will help address key epidemiological and public health questions which could not be answered by classic (single scale) approaches. Specifically, we plan to develop and calibrate the multiscale model for SARS-CoV-2 and assess effect of intervention (e.g., antiviral treatment) on epidemiological dynamics.

This project is led by Keisuke Ejima, an Assistant Professor at Lee Kong Chian School of Medicine, Nanyang Technological University.

The Research Fellow primarily leads the project under supervision of PI in the areas of collecting clean data, reviewing literatures, lead model development, lead data analyses, leading the manuscript writing and other areas of the project support.

Candidates should have a PhD degree in a quantitative field, such as data science, computational biology, mathematics, computer science, (bio)statistics, or related field. Research experience and/or educational background on public health and medicine is a plus but not essential. Computational experience on R is preferred. Good communication skill and respectful attitude for teamwork. The successful applicant will work as part of a growing and energetic team, focusing on quantitatively understanding biological mechanisms of infection and its impact on both individual and population health.

We are looking for a Manager, Graduate to join our Academic team, to oversee and manage the operations of the graduate programmes.

Responsibilities:

• Ensure delivery of high-quality services and operational efficiency across all graduate programmes

• Oversee the planning, execution and management of administrative and logistic operations for experiential learning courses conducted overseas in a timely and cost-effective manner (if any).

• Oversee the annual budget submissions and ensure effective tracking and monitoring of the allocated budgets for all graduate programmes.

• Work closely with the Assistant Chair/Associate Chair and Assistant Director to develop, implement and review administrative and student support systems, increase the quality of the programmes and student satisfaction.

• Ensure that staff (if any) within the graduate team are familiar with NTU policies on academic and student matters and ensure consistency in administering such processes across all the graduate programmes.

• Oversee teaching assignment submission, management of timetabling, and exam matters for all graduate programmes.

• Coordinate and collate data or reports on graduate programmes as required for school, College or NTU departments.

• Maintain rapport with both internal (i.e., Programme Directors, faculty and part-timers teaching in the programme, Office of Admissions, Office of Academic Services, Office of Finance, Graduate College etc) and external stakeholders (e.g. students, alumni, external organisations, vendors).

• Serve as the key point of contact for postgraduate coursework students, providing essential support and guidance on all programme-related matters

• Ensure efficient administration of Student Recruitment, Student Admission/matriculation procedures, and the GE teaching schedule while assisting faculty and students in completing the diverse academic-related processes in compliance with the NTU policies and guidelines.

• Provide support and liaise with faculty/other schools/external professors on programme mentorship/in supervisory role for MA and PhD thesis processing, evaluation, and submission processes.

• Provide administrative support for engaging part-time teaching staff.

• Manage facilities booking for teaching purposes

• School liaison with NTU’s Office of Global Education and Mobility (OGEM) on students’ exchange matters.

• Other administrative support assigned by the School.

Requirements:

• Recognised degree in any discipline with a minimum 5 years of relevant experience, preferably in an academic administrative role in a tertiary institution.

• Ability to manage multiple stakeholders and deliver with quality and timelines.

• Strong people management and leadership skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Meticulous with an eye for details.

• Proactive and has a service oriented mindset.

• Proficient in MS Office applications.

The Centre for Research and Development in Learning at Nanyang Technological University, Singapore (CRADLE@NTU) seeks applicants with a Masters degree in Psychology, Cognitive Neuroscience or related field from University of good standing for a Research Assistant Position.

Key Responsibilities:

• Liaise and work closely with stakeholders from external institutions (including schools) to identify and project collaborators

• Conduct literature reviews and preparing policy reports for stakeholders

• Preparation and updating of ethics documents to institutional review boards

• Data collection using psychological and neuroimaging techniques, such as cognitive testing, MRI and fNIRS

• Perform research-related administrative work, e.g. purchase of material/equipment for research

• To manage data analysis pipelines under supervision of research fellow and PI

• Systems administration, including maintenance of network servers and data security

• To carry any other duties as required by Principal Investigator

Job Requirements:

• PhD/Masters in Psychology, Cognitive Neuroscience or related field from University of good standing

• Possess excellent communication skills with good command of the English language to perform literature reviews and write progress reports

• Self-motivator, able to work independently to collect data, analyse data, and communicate findings

• Proficient in statistical analysis (SPSS or R) and experience with neuroimaging software

• Willing to travel to school sites for data collection

• Excellent organizational skills and able to work within tight deadlines

• Self-directed learner who effectively picks up relevant skills as needed

• Prior experience with cognitive neuroscience research

• Prior experience in neuroimaging research

• Prior experience with academic publication processes

• Good knowledge of cognitive neuroscience theories and models of for higher cognitive functions

We regret that only shortlisted candidates will be notified.

The Earth Observatory of Singapore (EOS) at Nanyang Technological University seeks a Project Officer to manage research data, code, and outputs for the ‘Integrating Volcano and Earthquake Science and Technology (InVEST) in Southeast Asia’ project, a 5-year project that aims to provide a holistic understanding of regional tectonics, volcanoes, the linkages between the two, and their cascading hazards and impacts in Singapore and Southeast Asia.  

The candidate will work under the supervision of Asst Prof FENG Lujia, and the primary job scope is to support building a 3D fault model for the Southeast Asian Ring of Fire. However, the candidate will also collaborate with many InVEST PIs, staff, and students to support their research and ensure InVEST research data, code, and outputs are properly archived. We will be hiring many research staff and students to work on this project, so it promises to be a very exciting time to join our team!

Key Responsibilities:

• Search and compile publicly available geological, geophysical, and seismic data for Southeast Asia

• Locate, compile, and digitize (if necessary) EOS’s own geological and geophysical data such as historic maps and LiDAR images

• Communicate with relevant national and international agencies to obtain non-public geological, geophysical, and seismic data for Southeast Asia

• Integrate research outputs from all InVEST components with existing data to build a 3D geological database for the Southeast Asian Ring of Fire

• Participate and contribute to project research and management meetings

• Support other data integration and compilation for InVEST research

• Archive InVEST research data and outputs in NTU digital repository and manage repository for open-source software and code used in the project

Job Requirements:

• BSc in Geography, Geographical Information System, Computer Science, Remote Sensing, Geophysics, Geomatics, Geodesy, Electrical Engineering, Natural Hazards, Environmental Science, or related fields

• Strong skills in data management and GIS software

• Experience with geospatial data sets

• Excellent written and verbal communications skills

• Able to work both independently and collaboratively, with a strong team spirit

Interested applicants should submit a cover letter, CV, and statement of interests.

We regret that only successful candidates will be notified.

Graduate College at NTU is committed to high quality postgraduate programmes (by research and coursework) in addressing the needs of rapid changing environment of research development and education.  We recognize that the success of significant research endeavours and outcomes can be largely attributed to the dedicated efforts of outstanding postgraduate students under the experienced guidance of faculty members. We provide stewardship to postgraduate students during their academic journey in pursuance of their higher aspirations, realizing NTU’s goals in securing its position as a global university of excellence. This is in line with the university’s commitment to the training and development of quality research manpower and graduate programmes that would better augment the changing needs of future technological and economic drivers in an increasingly complex, global arena for Singapore’s benefit.

This role is to support Associate Dean (Research Programme) to manage Interdisciplinary Collaboration Core (ICC) courses for Research Students as follows:

• Plan and organize ICC courses, workshop/seminars and activities

• Plan class timetabling, including booking of class venues

• Work with Colleges/Schools and course instructors (internal/external) on arrangement of class allocation and teaching assignments

• Point of contact and support to students and schools on all matters related to ICC courses, including liaising with other relevant offices

• Handle and manage ICC courses registration and to arrange students from various disciplines in every ICC class

• Monitor class attendances

• Handle students’ results including arrangement of meeting for Board of Examiners to finalise students’ results

• Manage all payments to course instructors

• Manage any other administrative matters related to ICC courses

Requirements

• A recognized university degree (in any discipline)

• At least 2 years of relevant working experience preferably in the tertiary education sector

• Excellent planning and organization skills

• Possess good communication and writing skills

• Proficient in most Microsoft Office application software

• People-oriented and a team player

Established in 1981, the School of Mechanical and Aerospace Engineering (MAE) is one of the founding Schools of the Nanyang Technological University Singapore. Built on a culture of excellence, MAE is renowned for its high academic standards and research. It is one of the largest mechanical engineering schools in the world, with many experienced faculty members and a popular enrolment of undergraduate and graduate students.

Job Description

Reporting to the Manager, the incumbent will lead and manage the daily operations in a Materials Processing/Testing laboratory. The incumbent shall provide administrative/technical support for academic and research activities, by supporting chemical management, equipment operation, laboratory teaching classes and procurement, to achieve smooth laboratory operations. The incumbent will also take charge of asset/equipment management, budget control, laboratory development, and ensure that safety is compliant with school policy and legal requirements.

Duties include:

• Provide administrative/technical support for faculty, research staff and students in carrying out their academic/research activities, including operation of laboratory equipment and procurement.

• Support laboratory teaching classes for full-time and part-time undergraduate students, on Materials Testing and Vibration Analyses/Control.

• Manage chemical activities in the laboratory and ensure proper documentation, storage, and disposal of chemicals are in compliance with Singapore regulations.

• Forecast and manage budget to ensure smooth operation of the laboratory.

• Procure materials and equipment required for laboratory teaching and research projects.

• Develop and implement total preventive maintenance programmes for laboratory equipment e.g., routine maintenance, testing, and calibration etc., and ensure they are properly maintained, safe to operate and in good working condition.

• Development and space optimisation of the laboratory.

• Conduct risk assessments and ensure safety standards are compliant with ISO45001 regulations.

• Asset management and maintaining proper records for inventory auditing.

• Ensure safety and security compliance and housekeeping in the laboratories.

• Perform any other duties as assigned by the Reporting Officer (RO) and School Management.

Requirements:

• Minimum a Bachelor’s Degree in Mechanical / Chemical Engineering or related discipline, with 5 years of relevant experience OR

• Diploma in Mechanical / Chemical Engineering or related discipline, with 10 years of relevant experience.

• Knowledge on Materials Testing and Vibration Analyses/Control.

• Experience in Risk Management.

• Experience in handling and management of chemicals (FM, HS, EP).

• Knowledge on local regulatory requirements (SCDF, SPF, NEA, MOM, etc.) for storing and handling regulated chemicals, possessing non-ionising irradiating apparatus, and pressure vessels.

• Experience and knowledge in workplace safety and health, including ISO 45001, is a plus.

• Experience in budget management and knowledge of government procurement policies is a plus.

• Experience in managing staff is a plus.

• A team player and able to work independently and effectively under pressure.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)

• Manage daily BAU operation of database and middleware (DB&MW) related services.

• Provide Level 2/3 support for DB&MW service-related queries.

• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.

• Monitor and plan the capacity to meet the demands of the application workload.

• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.

• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.

• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.

• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.

• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.

• Perform incident escalation in accordance with escalation procedures.

• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.

• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.

• Lead and drive data services initiatives and manage project deliverables.

• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.

• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields

• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG). 

• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc). 

• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment. 

• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu. 

• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc. 

• Familiar with high-availability technologies and solutions 

• Proven track record of troubleshooting and resolving complex technical issues.  

• Experience in system, database and application performance tuning. 

• Experience in capacity planning, availability management and business continuity management 

Skills & Competencies

• Project management skills. 

• Outsourcing vendor management skills. 

• Documentation skills and ability to create clear and comprehensive SOPs. 

• Collaboration and communication skills, with the ability to work effectively in cross-functional teams. 

The following certifications while not necessary, will be an added advantage: 

• Data, Analytics, AI&ML Literacy 

• Cloud Literacy and Administration  

• Database Certified Professional 

• Red Hat Certified System 

• ITIL Foundation Level 

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.