Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As Project Manager:

• Build and lead teams that can include junior project managers and many team members comprising of BAs, developers, testing team and automation engineers
• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Drive the governance meetings with various stakeholders and manage the required artifacts
• Manage the work allocation to the team based on prioritization

As Functional Expert:

• Understanding the BRD and enable the requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.
• Do Fit-Gap Analysis of the Business Requirements and design solutions in GPP to minimize the Gaps and use GPP capabilities to address the requirements.
• Identifying the scope of the requirements, validating the requirements.
• Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.
• Working as a liaison between Business users, operations and Developers.
• Working with different stakeholders for product collateral and training needs.
• Overall responsible for ensuring User acceptance testing for all the streams.
• Working with Integration partners and other vendors within bank.
• Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Supporting the business users for User Acceptance Testing.
• Supporting Operations team / Business Users team to complete the testing.
• Managing testing at times when required and found the issues / testing not closing or moving as expected.
• Lead Defect Management related actives.

Job Qualification

The position requires a minimum of 10+ years of relevant business analyst experience with at least 4-5 years on Project Management of Payment engine or equivalent products with banking IT systems (Payment systems and Core Banking applications).

Project Management

• Proven ability to solve problems creatively
• Strong familiarity with project management software tools, methodologies, and best practices
• Oversee the acquisition and development of software systems
• Monitor the results and quality of the different software solutions and projects implemented in the organization
• Experience seeing projects through the full life cycle
• Excellent analytical and communication skills
• Strong interpersonal skills and extremely resourceful
• Working knowledge of Agile Scrum framework
• Oversee the development of solutions and provide technical expertise on the development of software and platform features
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Project management certifications either of PMP, CITPM, PRINCE2 is preferred.

Functional

• Good functional knowledge on payments
• Knowledge on Finastra’s payment engine (Global PayPlus) – Good to have
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• At least a Bachelor’s degree in any of these faculties:
  Computer Science / Information Technology / Programming & Systems Analysis / Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

The candidate will be responsible to support business owners, data scientists & technical manager for data engineering related services, enabling them to develop quick prototypes with specific data sets, test hypothesis and build data models across various internal & external data sources. He/she will be required to collaborate with the various divisions of the company to provide data engineering and embedded analytics solutions, Extract, Transform, Load (ETL) workflows; identify, analyse, and interpret trends or patterns in complex data sets and guide business owners to achieve their business objectives through data insights.

The candidate must have a wide data engineering, management, analysis & protection related knowledge & working experience. He/she should have the relevant expertise in data profiling and cleaning, data management & access control, data architecture design and data scanning.

He/she should also be proficient in performing data analytics, report writing and presenting findings. He/she should process strong analytical skills to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.

Key Responsibilities:

1. Support business owners, data scientists and technical manager in data driven experiments, testing hypothesis and use cases using varied data sources of the company.

1. Design and own Dashboards in Tableau, MicroStrategy and Grafana or other data analytics tools and develop/deploy embedded analytics solution by integrating real time BI dashboards on business applications.
2. Work with various divisions to understand key business problems and/or prioritise business and information needs by recommending improvement actions through data mining, statistical analysis, and data visualisation techniques.
3. Work on large-scale structured and unstructured data sets to solve a wide array of challenging problems, using analytical, statistical, machine learning approaches to build ML models.
4. Design and develop robust, scalable, and efficient data pipelines for collecting, processing, and storing large volumes of structured and unstructured data.
5. Implement Extract, transformation, and Load (ETL) solutions for new data sources for Data Platform.
6. Optimise data pipelines for performance, scalability, and cost-effectiveness, considering factors such as data volume, processing speed, and resource utilisation.
7. Stay up to date with the latest developments in data engineering and AI/ML technologies and contribute to the adoption of best practices within the team.

Qualifications:

1. Master’s degree in computer science engineering, or a related field with minimum 2 years working experience in the IT industry.

1. Proven experience as a Data Engineer, BI developer, or related role, with a focus on building data pipelines for data analytics and machine learning projects.
2. Strong proficiency in programming languages, such as Python, Java, XML as well as SQL for data analysis.

4. Familiarity with business intelligence visualization tools (MicroStrategy, Tableau, Grafana…etc.), databases (Redshift, Oracle, etc.)

1. Understanding of cloud platforms, such as AWS, GCP or Azure; and experience with cloud-based data services.
2. Understanding of database systems, data modelling and ETL principles.
3. Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment.
4. Excellent communication skills and the ability to effectively communicate complex technical concepts to non-technical stakeholders.
5. Excellent presentation skills

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings
• At least a Bachelor’s degree in any of these faculties:

- Computer Science

- Information Technology

- Programming & Systems Analysis

- Science (Computer Studies)

The candidate would need to possess the below skills/expertise

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (written and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Responsibilities:

• Oversee the smooth running of day-to-day lab operations
• Cost management: budgetary/capacity planning
• Prepare and lead Laboratory team for all quality and regulatory audits
• Work closely with Medical Director, Lab Director, Country Director and Quality Manager for any laboratory-related issues that require medical/operational oversight
• Ensure timely completion of all laboratory related work scope
• Responsible for the timely completion of training, competency testing and ensure adherence to documented procedures and protocols of all Laboratory staff
• Ensure laboratory equipment proficiency testing, maintenance and controls are timely performed as scheduled
• Development of operational efficiencies and improvements in processes
• Vendor/ supplier qualification and procurement of critical material and services
• Laboratory inventory control and monitoring
• Perform design control and validation studies in process change developments
• Monitor process deviations and ensure timely implementation of corrective and preventive actions.
• Set and monitor departmental quality and customer centric objectives
• To perform processing of cord blood units/ tissue from time to time, whenever necessary
• Client interfacing for special cases, from time to time

Requirements:

• Min. Bachelor in Science
• Min 3 years in Laboratory management/ supervisory experience
• Has prior quality assurance (AABB/FACT Netcord) and regulatory compliance (FDA, MOH, Good Distribution Practice for Medical Device) experience preferred
• Experience in regulatory and accreditation audits will be a strong advantage
• Experience in processing umbilical cord blood/ biological banking experience preferred

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

Locations: Near Dhoby Ghaut

Job Respon sibilities:

• Ensure cleanliness of the school at all times.

• Clean the classroom, toilets, common areas, office, reception, parents’ area, windows, doors, window grilles, gates, shelves, cabinet, shoe racks, cubbies, children’s tables and chairs, dining area.

• Clear rubbish from classrooms/offices.

• Maintain cleanliness and neatness of the garden and outdoor play area (if applicable).

• Assist and support actively when the cook is away.

Job Requirements:

• Experience in childcare settings will be advantageous

• No minimum education required

• Punctual and Responsible

• Able to commence work soon is preferred

Working Hours (Timing may varies):

• Mon to Fri: 8am to 5pm

Job Highlights

Performance bonus

Career progression

Friendly environment

Job Description

Reporting to the Principal on administration matters, this is a dedicated internal and external client service role. This job involves paperwork documentation and filing, engagement with parents, interactions with the children and working co-operatively with all team members.

Job Responsibilities

• Manage and record (e.g. petty cash, daily collections, centre enrolment report, etc)
• Input data on ONE ECDA website (e.g. particulars of new teachers, LON etc)
• Input data on CCLS website (e.g. particulars of subsidies, enrolment details, parents’ particulars reporting of cases of infectious diseases, subsidy, etc)
• Prepare monthly forms such as teachers and children’s attendance form, sign in/out forms, school bus attendance forms, etc
• Assist parents in the purchase of merchandise and enrichment programmes such as uniforms, caps, books, etc
• Conduct stock-taking and restocking of supplies such as merchandise and stationery
• Manage staff records eg, leaves and Over time
• Collect Fees
• Issue invoice and receipts
• Order grocery and other essential needs of the school during operation
• Handle other ad-hoc duties as assigned

Job Requirements

• Diploma with minimum of 1 year of working experience
• Proficient in MS Office (Word, Excel and PowerPoint)
• Required Skill(s): Should have basic skills of Accounting, Candidates who have previously worked in a school setting will be preferred, Should have basic experience with regard to filing documents, Should be IT Literate
• Preferably Junior Executive specialized in Clerical/Administrative Support or equivalent.
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task

Job Summary:
The Production Lead Engineer will be responsible for overseeing and managing the production process of chemical products within the organization. This role requires a strong background in chemical engineering, production management, and quality control, as well as the ability to lead and mentor a team. The incumbent will play a key role in ensuring the efficient and safe production of chemical products while adhering to industry standards and regulatory requirements.

Responsibilities:

• Oversee and manage the overall production process, including planning, scheduling, and coordination of resources to ensure timely and efficient production of chemical products.
• Implement and maintain quality control measures to ensure that all produced chemical products meet the required quality standards and specifications.
• Identify opportunities for process optimization and efficiency enhancement and lead the implementation of improvement initiatives to maximize production output and minimize waste.
• Provide leadership and guidance to the production team, including training, mentoring, and performance management, to ensure a skilled and motivated workforce.
• Ensure compliance with safety protocols and regulations to maintain a safe working environment for all production personnel and to prevent accidents or incidents.
• Oversee inventory levels and ensure that raw materials and finished products are efficiently managed to meet production demands and minimize excess inventory.
• Analyse and resolve any production-related issues or challenges, working collaboratively with cross-functional teams to implement effective solutions in a timely manner.
• Maintain accurate documentation of production processes, including standard operating procedures, production reports, and quality control records, to ensure compliance with regulatory standards and facilitate knowledge sharing.
• Monitor production costs and implement strategies to optimize production expenses while maintaining product quality and meeting production targets.
• Stay updated on industry trends, technological advancements, and best practices in production engineering, and integrate relevant knowledge to enhance production processes and overall efficiency.
• Develop detailed project plans for the implementation of cultural change initiatives, ensuring alignment with data-driven insights.
• Foster a culture of continuous improvement by collecting feedback, iterating on strategies, and adapting cultural change initiatives based on ongoing data analysis.

Requirement:

• Bachelor's or Master's Degree in Chemical Engineering or a related field.
• Minimum of 7 years of experience in production management within the chemical industry, with a strong understanding of production processes and quality control systems.
• Proven leadership experience, with excellent interpersonal and communication skills.
• Proficiency in production management software and tools.
• Thorough knowledge of safety and regulatory standards related to chemical production processes.
• Strong analytical and problem-solving skills, with a focus on process optimization and continuous improvement.
• Ability to work effectively in a fast-paced and dynamic production environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

You will be leading the Life sciences/ labs vertical and be aligned to Space Matrix goals and targets of revenue, client acquisitions, client retention through client success and thought leadership.

• Client satisfaction is ingrained in our fundamental values and you will be responsible for understanding from a Life sciences/ labs perspective, the client’s key business drivers influencing their decision-making process and how these decisions will play a pivotal role in helping our clients achieve their goals.
•  You will be leading and owning the Sales and Design activities for life sciences/ labs vertical and create holistic solutioning to fulfil client’s needs and Space Matrix Annual target of the vertical in the financial year
• You will be driving the Space Matrix proposition to be most value added/unique for the pitch/proposals.

• You will ensure that your teammates create coordinated solutions and work together as an effective team towards common goals.
• You will be planning the growth for the Life sciences/ labs vertical in line with organisation goals.
• You will be leading the design for Life sciences/ labs services with our internal team and external partners. You will also be responsible to Prepare and plan Design execution timelines and budgets for the Projects.
• You will help Space Matrix maintain highest talent density in the market by building high talented team
• Analyse, plan and fulfil -with help of internal and external resources- training needs to the team for successful execution of project.

For More details about the company, please visit our website : www.spacematrix.com

Responsibilities:

• Cleaning of items
• Production inspection
• Data entry of product information
• Product photography and editing
• Product registration on the website
• Issuing price tags and labeling products
• Submission of items for repair
• Inquiry about products to manufacturers and others
• Packaging and shipping arrangements
• Management of reservation status
• Inventory management
• housekeeping responsibilities
• Responding to inquiries via phone; social media platforms
• Guiding and directing visitors during their visit

Requirements:

• Candidates without experience are welcome to apply
• Prior experience in E-Commerce or similar industry is an advantage

We regret that only shortlisted candidates will be notified. However, all applications will be updated into our resume bank for further opportunities

EA Personnel Name: Andy Teo
EA Personnel No: R1981765
EA License No: 15C745

IDC is seeking a Customer Success Associate - Tech Investor to join the company’s growing proprietary and customized Technology, Media, and Telecom (TMT) research offering to the financial services community. IDC’s Investment research team works directly with many of the world’s premier sell-side firms, hedge funds, mutual funds, venture capital firms and private equity funds in providing fundamental research support to their analysts. The Customer Success Associate’s primary responsibilities will include providing clients with best-in-class customer service in support of their research projects.

Responsibilities:

The Customer Success Associate - Tech Investor position will include specific research and client service responsibilities focused on supporting the research needs of sell-side, buy-side, VC and private equity institutions. Ongoing activities will include the following:

• Handling incoming research requests from an assigned group of clients

• Create strong partnerships with clients; building credibility by being responsive, diligent, and relevant

• Coordinate research calls, in-person meetings and custom projects with financial clients and IDC analysts

• Cultivate relationships with IDC research analysts and the financial services sales team

• Serve as an overall team player supporting clients and colleagues in a very collaborative environment

Qualifications:

• Bachelor's Degree or equivalent experience
• 2+ years of relevant client facing experience
• A strong understanding of the research needs of the investment community as well as a strong interest in technology
• Time management skills, especially when it comes to managing multiple client inquiries • Positive perspective and a good sense of humor
• Strong collaboration skills
• Excellent verbal and written communication skills
• Experience working in a technology or other fast-paced environment
• Software proficiency (e.g., Excel, pivot tables, PowerPoint, etc.

We are searching for a talented Project Manager to join our Singapore studio.

...have you worked in the world's best agencies?

...do you have outstanding FMCG client management experience working with global brands?

...are you ready to level up?

If this sounds like you, we'd love to hear from you!

ABOUT US:

• 360+ strong global design agency

• 100% independent

• 25 years young

• 8 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.

As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

GREAT IDEAS CHANGE THE WORLD...

We believe in the power of design to influence human behaviour, affect change and pierce conventions.

PEOPLE MAKE THE DIFFERENCE...

That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.

STAY NAÏVE…

We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.

ABOUT THE ROLE:

Your main duties and responsibilities will include:

CLIENT SERVICING

• Plan of the project process, timings and scope of work
• Proposals and estimates
• Prepare weekly client account status reports
• Create and set-up decks using InDesign
• Agendas
• Contact reports
• Time plans
• Development briefs from creative to production
• Support pitch presentations and client presentations
• Coordinate and attend internal meetings including creative critiques, project reviews and briefings

CREATIVE

• Build unbreakable bonds with the creative team
• Champion the creative process
• Manage and plan effective and efficient workflow resourcing

PRODUCTION

• Finalisation and extension briefs
• Master artwork element briefs
• Digital artwork briefs including correct cutter guides and client approved copy
• Production briefs
• Ensure image rights or buy out rights are managed
• Work closely with the Creative Services Manager to ensure liaison, negotiation and briefing of third parties such as photographers, illustrators, hand lettering artists, mock up houses, printers, copywriters
• Arrange and attend photoshoots

COMMERCIALS

• Support of senior team in delivery of commercials
• Ensure all project stages are delivered on time and within budget
• Strong financial understanding
• Strong Flook understanding (Flook is our job costing software).
• Monthly budget reconciliations
• Weekly financial status reports
• Weekly billing reports
• Weekly invoicing
• Management of fees, costs and expenses

ADMINISTRATION

• Timesheets
• Filing of emails
• Filing of all client, brand and project related information on the server
• Archiving of emails
• Archiving of all client, brand and project related information on the server
• Brand asset management
• Collation of images

MANAGEMENT

• Managing the expectations of your senior team on a day to day basis
• Supporting the Singapore team on a day to day basis
• Identify problems and propose solutions
• In addition to the duties stated above you may be required to undertake further tasks as necessary to meet the demands of the business.

In addition to the duties stated above you may be required to undertake further tasks as necessary to meet the demands of the business.

BULLETPROOF

• A keen and can do attitude
• Outstanding client servicing skills
• Ability to forge strong relationships, through excellent interpersonal skills
• Exceptional attention to detail and communication skills, both written and verbal
• Ability to work in a fast paced environment
• Ability to work in a team
• Strength of support to team members

Competitive benefits package

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

Your role

Do you thrive when navigating complex environments? Are you always up for the next challenge? Do you enjoy managing and developing people?

We're looking for someone like that to join our management team in the Regulatory Transaction Reporting (RTR) function. The RTR function supports the core regulatory reporting obligations in the region, namely ASIC, MAS, HKMA and JFSA conducting Quality Assurance on RTR across the whole APAC region. The role will provide varied challenges due to the nature and complexity of the reporting obligations, involves managing a small sized team and engagement with a large array of other functions & stakeholders within the region and globally.

The main activities and responsibilities include but are not limited to the following:

• Effectively leading the Quality Assurance team and processes conducted on core regulatory reporting obligations in the region, namely ASIC, MAS, HKMA and JFSA.

• Work with report owners and other stakeholders to ensure all critical reports are compliant by performing Completeness, Accuracy, Timeliness (CAT) testing of reporting; direct control and other various form of testing across all in scope reports ensuring aligns to prescribed standards.

• Work with the central Quality Assurance team, based in Poland, to ensure that all appropriate Quality Assurance controls are performed to detect issues in reporting and associated controls. Ensure all identified issues are investigated and effectively managed.

• Prepare and present QA material for the various Transaction Reporting Governance forums, including two monthly Operating Committees.

• Understand the risks associated with transaction reporting. Be vigilant to those risks, manage them and challenge/escalate effectively.

• Coordinating and managing changes impacting APAC Quality Assurance team including significant changes such as the upcoming APAC Regulatory Rewrites. This will require co-ordination and working with the various QA teams in Poland and Singapore and also automation teams supporting QA controls.

• Review existing processes for improvements, control enhancements and automation opportunities.

• Represent the APAC RTR QA function to support the APAC RTR Governance and QA lead.

Your team

You will be joining the Regulatory Transaction Reporting (RTR) team within the APAC Investment Banking Operations division based in Singapore. The team supports the APAC region in ensuring TR regulation within the region is understood and adhered to. The Singapore RTR function’s remit is to ensure that we meet all APAC transaction reporting obligations, implement proper governance, supervision, and change management across all APAC locations where there are transactional reporting obligations and ensuring quality assurance on post reporting and procedural controls.

Your expertise

• Knowledge of Transaction Reporting regulations in the APAC region preferred.

• Strong risk management skillset along with attention to detail.

• Good people management experience required.

• Mature attitude to responsibility and confidence working as a team or under own initiative.

• Good relationship management, comfortable challenging those around you and influencing skills across a wide spectrum of partner teams.

• Proficient Microsoft Excel skills and good to have knowledge/comfortable with working managing automation projects involving Alteryx and SQL.

• Analytical mind set to manage and resolve issues.

• Good relationship management and influencing skills to work with a wide spectrum of working partners and at the same time be able to challenge them effectively and collaboratively.

You are:

• Able to take ownership of the design and operating effectiveness of key controls and processes.

• On top of industry and market driven initiatives to understand risks and impacts.

• A good partner, collaborating across functions to deliver strategic projects and change.

• Quick learner, with a mature attitude to responsibility and confident working as a team lead, member and under own initiative.

• Possess can-do attitude to manage stakeholder expectation.

• Delivery focus and general ability to pick up information quickly and turn around deliverables under pressure.

• Ability to pick up information quickly and turn around deliverables under pressure.

• Strong presentation skills, with an ability to summarize technical information concisely for consumption by a varied audience.

Job Responsibilities

• Handle billing/invoicing to customers.
• Communicate with internal and external parties, handle and investigate cases for AR related matters.
• Handle enquiries from customers on billing issues and outstanding balances.
• Update receipts from customers on timely basis.
• Prepare statement of account (SOA) and send to customers on timely basis and follow up closely on customers' repayment.
• Assist in month end closing within given timeline.
• Process Intercompany billings and perform intercompany reconciliation on monthly basis.
• Prepare AR aging report on timely basis and escalate customers’ collection issues (if any) to the Superior.
• Prepare audit schedules related to AR.
• Any other tasks as assigned by the Superior.

Job Requirements

• Diploma in Finance, Accounting, Business or any related discipline.
• Knowledge of SAP would be an advantage.
• Minimally 1 year of experience.
• Proficient in Microsoft Office Application.

Pain clinic Management Assistant

Job Description & Requirements

Preferred sales experience in healthcare and clinical setting.

Good Command and articulate of English and Chinese

Good planning and great organizational skills

Administration works

Excellent sales and strong communication

Training will be provided

Excellent customer service

Years of experience in hospitality

Minimum qualification Diploma or equivalent

Assisting the director to plan and manage the standard of procedures in the clinic.

Shangri-La Rasa Sentosa, Singapore

We are looking for a Finance Manager / Chief Accountant to join our team!

As a Finance Manager / Chief Accountant, we rely on you to:

• Perform general accounting functions and ensure that accounts are maintained accurately
• Work closely with Finance Share Services all on areas on accounting
• Review all payments and daily income journal
• Verification of monthly balance sheet and expenses analysis
• Prepare comprehensive financial reports and present to management
• Assist in Capex and Budget, income tax matters and GST returns

We are looking for someone who:

• Has a passion for numbers and figures
• Upholds professional values, ethics and integrity at all times
• Preferably possesses relevant working experience with hotel background
• Possesses strong organizational and analytical skills, with strong commercial acumen
• Is detail-oriented with the ability to translate results into understandable and actionable information
• Is a critical thinker and a problem-solver

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Description:

· Troubleshoot and rectify any technical issues that arise during the manufacturing processes.

· Monitor manufacturing processes to ensure their efficient and adherence to quality standards.

· Collaborate with the Production Manager to oversee and execute the specified goals, operational performance, process efficiency, and KPIs within the manufacturing processes.

· Monitor the Overall Equipment Effectiveness throughout the manufacturing processes to improve and optimise its operational performance.

· Examine essential operational metrics, conduct data analysis, and identify issues and opportunities for enhancement within the manufacturing processes.

· Continuously enhance manufacturing processes to achieve optimal cost-efficiency, quality, and reduced delivery lead times.

· Responsible for the design of automation process equipment, integration of platform equipment, and establishment of interfaces with operational and equipment platform systems. This includes control and monitoring logic, spanning both basic and detailed design phases.

· Liaise with various stakeholders, including Production, Quality, Engineering, IT owners, and vendors, to efficiently reduce downtime and enhance throughput.

· Initiate project management procedures which include cost, quality, scope, and schedule to guarantee timely delivery.

· Uphold a safe work environment by diligently enforcing safety rules and regulations across all work areas.

Requirement

· Min. Diploma or Degree in related Engineering fields

· Minimum 5 years of experience in the manufacturing industry, specifically with automation processes.

· Possess excellent communication skills and a collaborative team spirit.

· Proactively dedicated to implementing innovative solutions for task completion.

· In-depth knowledge of GMP and the pharmaceutical industrial.

· Knowledge in safety systems and adept at enforcing safety rules and policies.

If interested, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Responsibilities:

• To respect and value each child’s social, cultural and religious backgrounds and by example, provide mutual respect and tolerance.
• To provide safe and secure environment for children to feel comfortable
• To assist Teachers in the teaching and care of a class in accordance with the school’s agreed policies and guidelines.
• To assist Teachers to provide various experiences and activities for children including songs, games and storytelling
• To maintain professional dialogue with colleagues concerning the children, other colleagues and the school.
• To keep all information and intellectual property of the centre confidential
• To encourage children to take pride in their own environment and show respect and concern for others, to the benefit of the school as a caring and gracious community
• To assist Teachers in all aspects of classroom management eg. Care of equipment with resources well-labelled and accessible. Maintain a tidy, well
• organized room.
• To assist in creating an interesting and lively classroom to promote independent
• learning.
• To build positive links between yourself and parents of children under your care.
• To follow assigned work shift patterns of the centre.

Job Requirements

• Candidates must possess at least a Fundamental Certificate in Early Childhood Care & Education
• Possess good interpersonal and communication skills
• Have a passion for educating young children
• Able to work independently as well as in a team
• Successful candidates will enjoy an excellent remuneration package

Responsible for leading enterprise risk, business continuity, crisis management and security strategies across the Asia Pacific region to include protection of people, property, and intellectual assets through the implementation of appropriate risk-based and business-focused mitigation strategies.

Key Responsibilities:

Enterprise Risk Management

• Develop, implement and maintain regional enterprise risk management programs to enhance the effectiveness of risk management activities aligned to the organizations profile.
• Partners with internal risk owners and regional leaders to identify, mitigate and manage risks.
• Verify and validate that risk tolerances and mitigation efforts are consistent with the company’s direction.
• Routinely report to the VP of Enterprise Risk and Security Management and regional business leaders regarding changes in the risk profile.

Business Continuity & Crisis Management

• Coordinate the formulation of business continuity strategies and objectives for the region.
• Partners with business and functional leaders to implement crisis management and business continuity plans.
• Coordinates the regional crisis management program, including crisis planning, scenario exercises, crisis response, playbook development and continuous improvement.
• Works closely with national and international law enforcement, and other public agencies to gather intelligence and coordinate response to catastrophic events which impact the region.
• Partners with the business in region at time of disaster to recover critical business functions and minimize the impact on people, assets, customers and reputation.

Security Management

• Manages the development, implementation, and continuous refinement of physical security policies, standards, guidelines, and procedures.
• Directs regional investigations including, but not limited to, information and physical security related matters. Partners with Legal, Compliance, Human Resources, IT and others, as needed, to conduct investigations.
• Works closely with the information security organization to support TE’s information security program in region.
• Deliver preventative programs and services to protect against criminal financial loss, counterfeiting, sabotage, threats, emergencies, illegal acts, and property or environmental crimes.

Competencies:

Management & Leadership

Builds, motivates and leads an indirect team attuned to organizational culture, responsive to business needs and committed to integrity and excellence.

Subject Matter Expert

Provides or sees to the provision of technical expertise appropriate to knowledge of risk and the cost-effective delivery of essential services.

Relationship Manager

Develops and nurtures trust-based relationships with regional leaders, government officials and professional organizations.

Governance Team Member

Provides intellectual leadership and active support to the organization’s governance team to ensure risks are made known to regional and senior management.

Risk Manager

Identifies, analyzes and communicates on risks to the organization.

Creative Problem Solver

Aids competitiveness and adds value by enabling the region to safely engage in business processes in higher risk situations. Be a positive change agent.

Personal Characteristics:

• Strategic orientation with ability and willingness to act tactically, as required.
• Strong and effective communication and influencing skills across the organization.
• Highly skilled in succeeding in a matrix-management environment.
• Global perspective, multi-cultural understanding and approach.
• Excellent conceptual and critical thinking skills.
• High integrity.
• Understands principles of process management.

The Physiotherapist works closely with doctors and other healthcare professionals to design treatment programmes to help patients with injuries, disabilities and physical impairments increase their mobility, and be independent in their physical activities.

The programmes may include exercises and the use of assistive devices. He/She also works with patients to help them optimise their health by promoting wellbeing and healthy living and preventing injuries.

AHPC Registered Physiotherapist is required for a busy rehab clinic based in Singapore.

The applicant should be highly motivated and willing to work hard in a busy private clinic.

The applicant must be able to integrate within the team of practitioners and be happy to involve themselves in patient discussions, practice meetings as well as other ongoing activities that promote themselves and the clinic.

Candidates will enjoy a relaxed and friendly working environment.

The candidate should have a minimum of 4 years post-graduate experience.

Applicants must be competent in treating a range of musculoskeletal conditions including, sports injuries, pre- and post-operative orthopaedic rehabilitation and workplace problems. Above all, a good attitude and great interpersonal skills are essential.

Job Description

• High degree of expertise in corporate interior space planning.
• Develop and execute high quality corporate office interior design concepts.
• Create and formulate design presentation strategies.
• Enjoy client-facing presentations with excellent client liaison skills.
• Oversee interior design process for entire project consistent with project timeline, budget and program.
• Ability to coordinate material and colour selection, interior construction administration and installation.
• To be able to muilti-task and enjoy working in a multi-cultural environment.
• Coordinate with all internal and external parties related to the project.

Requirement

• Minimum 5 years' experience in corporate interior design and interior achitecture.
• BS or BA in Interior Design, Interior Architecture or equivalent in experience.
• Possess excellent design flair, highly creative with a good eye for design details.
• Work with speed and meet project deadlines.
• Passionate about corporate office interior design and public spaces.
• Strong design portfolio in corporate office interior design.
• Excellent time management, organizational skills and communication skills.
• Highly efficient in AutoCad and Microsoft Office tools.

Application is only accepted via mycareersfuture's portal.

Job Responsibilities:

1. Ability to manage/respond to management-level stakeholders.
2. Good collaboration and communication with team members
3. Work closely with client stakeholders and adhere to established work plans.
4. Work under minimal guidance and direction, and act as subject matter expert.
5. Identify utilities, tools, and processes to improve project outcomes.
6. Structure and deliver work results against defined client standards and maintain structured, accurate, and current work records

Job Requirements:

· Hands-on experience in Microsoft Defender for Cloud Apps (MDCA)
· Design, Build, and Test MDCA docker infrastructure in production setup
· Develop and document use cases
· Operationalization of MDCA processes for BAU
· MDCA Policies
· Creation of Shadow-IT, Threat, DLP, and Cloud protection policies
· Develop advanced use cases for deep visibility into SaaS apps
· Tune alerts and document response actions.
· Experience with Microsoft integrations:
· Azure Active Directory
· MS Defender (for Office365, for Endpoint, For Identity, MDCA)
· Strong understanding of Microsoft Information Protection, and data loss prevention infrastructures and techniques
· Broad understanding of Data Governance and Data Protection concepts.
· Knowledge of Microsoft Purview, AIP
· Understanding of the business, privacy, security, and compliance challenges surrounding Data Protection

Saghana Sithara | Registration Number: R1550224

The Marketing Practice is a full-service agency for the new, integrated era of B2B. We have about 400 B2B specialists globally, helping tech leaders create more sales today and better growth long term.

Our clients are some of the world’s biggest tech brands and fast-growth challenger firms. We work with them right across the funnel to deliver the type of growth that defines careers and wins awards. Our success comes from identifying, recruiting, and developing talented people like you.

What we are looking for:

An energetic and detail-oriented client focused leader to oversee media strategy for B2B client programs. The person will lead client and campaign media strategy whilst helping shape the relationships we build with customers and media vendors. If you’re results-driven, with a passion for digital marketing, please read on as this is a great opportunity for a talented Account Director to oversee media strategy, and help shape key relationships with some of the world's leading technology clients.

What you will do:

• You would lead the strategic direction and day-to-day operations of accounts, helping to develop plans and implement campaigns.
• Build and maintain strong relationships with all key client decision makers at both a senior and operational level, ensuring we are meeting their needs and developing capabilities to drive future growth.
• Have a strong knowledge of paid media solutions relevant for B2B and as part of your role, stay abreast of emerging marketing trends and solutions.
• You can plan, execute, optimize, and report on strategic digital media campaigns with an emphasis on paid media tactics (including direct vendor/partner executions, programmatic media, content syndication, etc.)
• Be comfortable providing strategic recommendations and insights from program inception to completion for digital media channels for our B2B clients

• At least 5 years of experience in managing clients, with sound knowledge of digital planning and buying/execution/optimization
• B2B client experience is a major plus!
• Familiarity with standard media planning and buying processes as well as industry relevant tools and trends.
• Proficient understanding of paid search, programmatic, and social tactics
• General understanding of how other less digital media tactics fit into an overall strategy (i.e. OTT, OOH, Audio, etc.)
• Demonstrates agility via multi-tasking – multiple clients, programs, strategies & team members
• Proven ability to synthesize data & results, identify trends & key findings, and fuel content strategies
• An influencer that can work well with various groups and levels of the organization
• Excellent written and oral communication skills, including editing others’ work and coaching others’ presentations

• Generous holiday allowance (Plentiful PTO).
• Shutdown between Christmas and New Year.
• Parental leave - 12 Weeks of Full Pay for Primary Carers and an additional 50% pay for 12 more weeks.
• Sick leave – 15 days annual allowance.
• We aim to give back. Our charitable foundation is helping eight girls in Cambodia go to school, and we often hold charity events.
• Growth opportunities. Three of our board members – including our CEO – joined us straight from education, as did many other senior staff. The sky’s the limit for good people here.
• Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, tackling our impact, and helping to reduce emissions.

As an employee of The Marketing Practice, we expect you to remain up to date with information security training and policies, and the company policies set out in your contract. For management roles, this includes ensuring members of your team undertake relevant training and adhere to company policies.

Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown some individuals are less likely to apply for jobs unless they meet every single qualification. At The Marketing Practice, we are dedicated to building a diverse workplace based on merit, great work ethics, and character. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.