You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Director is responsible for seamless delivery on a client account including creation and communication of effective brand strategies, account staffing and oversight of all client relations and presentations; while providing active support and oversight to an Account Service team.

• Manages a number of key client relationships
• Acts as the first point of contact for client questions and requests
• Talks to other departments in the organisation to facilitate client requests
• Builds and maintains relationships with clients often through regular face to face contact and meetings
• Partners with Planners to develop and implement highly interactive strategic responses for brand’s business and communications needs
• Problem solves on high level account and implementation issues and knows when to involve their supervisor
• Generate accurate reports on the status of existing accounts and new business
• Leads presentations with clients
• Manages a budget and achieve targets
• Always on a look out for opportunities to cross-sell within the Groupe
• Manages and facilitates new business pitches when requested by the Managing Director
• Committed to constantly improving our work, and how we work
• Maintains a sense of discretion and professionalism, representing the Groupe

Expectations as a team leader

As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In this role, you will be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Every day brings a new challenge so you’ll need to be a team player at heart, with an eye for detail, great organisational skills so you can priotise your day to ensure you meet deadlines.

You will be responsible for reviewing and processing salaries (including bonuses), CPF and other statutory contributions of existing and new employees.

Using your experience, you will review and assist in preparation and filling of necessary employee return and reports with the appropriate government authorities.

Ensure that payroll processing policies and procedures are strictly being complied at all times.

You will need to ensure accuracy, promptness and conformance to statutory and company requirements in all payroll related transactions.

Strong communication skills both written and verbal are a must have for this role to build relationships across the business. You will also need to build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions. 

Together we find solutions and make things happen but to do this we want you to contribute; looking for ways to help us get better at what we do in the most efficient and effective way.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future together. 

Team Summary:

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa:

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Purpose:
To provide high quality service deliverables to the firm’s Real Estate (RE) Clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day to day basis.
This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to PE clients.
Expected to help improve the processes and efficiencies of the department.
Be subject matter expert of RE Fund Structures accounting and administration processes.

Core Responsibilities:

• Managing financial servicing for a portfolio of RE clients ensuring the smooth running of day to day relationship with clients and consistent delivery of client reporting/ information accurately and on time
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:
Client Delivery

• Deliver timely quality service to the client to ensure all requests for designated clients are met, ensuring any client/investor queries are responded to within 24 hours
• Complete a review on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Ensure that KPIs are developed, implemented and reported quarterly in accordance with agreed SLA’s
• Prepare quarter end timetable for all client work and manage quarter end process to ensure all deliverables adequately resourced and completed on time
• Maintain regular contact with client through weekly phone calls and emails detailing upcoming deliverables and progress thereof.
• Assist with new business take on where required.

Management of Workflow

• Work with Back Office on client deliverables to ensure adequate resources are allocated and fully utilised
• Ensure Back Office are preparing all work to a standard suitable for client review
• Provide constructive feedback to Back Office on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Ensure reconciled cash balances are maintained for clients at all times.

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed daily, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Systems
• Understand and use best practice on Investran (accounting platform)
• Understand and make best use of the functionality in our software when producing accounts
• Ensure client database is up to date and accurate in Investran (contact changes completed within 24 hours of receipt) and Outlook databases for client related changes

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to Compliance officer promptly
• Ensure all error reports are completed for review by the Senior Accountant on the day an error is identified

Other

• Undertake any additional reasonable requests as deemed by the firm

Purpose:

To provide high quality service deliverables to the firm’s Real Estate (RE) Fund clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day-to-day basis.

This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to RE clients.

Expected to manage a dedicated RE team and help to improve the processes and efficiencies of the department.

Be subject matter expert of RE Fund accounting and administration processes.

Core Responsibilities:

• Manage multiple fund relationships and responsible for quality and timely delivery of services to a portfolio of clients
• Supervision of various client service teams to ensure meeting of all client deliverables
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, SHA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:

Client Delivery

• Timely delivery of quality service to RE clients to ensure client satisfaction is met
• Complete reviews on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Review team’s KPIs with client in accordance with agreed SLA’s
• Maintain regular contact with clients, build good networking relationships and setting the right expectations
• Assist with new business take on where required.

Management of Workflow

• Ensure client deliverables are prepared in a timely manner and meet set quality standards
• Work with back office team to ensure adequate resources are allocated and fully utilised
• Provide constructive feedback to back office team on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Identify opportunities to improve internal processes and increase operational efficiency

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed timely, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Ensure timely billing to clients and follow up for outstanding balances

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to compliance officer promptly
• Ensure all errors are reported and rectified in a timely manner upon identified

Other

• Undertake any additional reasonable requests as deemed by the firm

OVERVIEW

The Markets Correspondent is an experienced reporter who can independently run the markets blog, quickly and accurately write up breaking stories ranging from global economics and financial markets to specific sectors and individual stocks or companies. As a member of the CNBC Asia Pacific’s digital team, you will cover a range of global and Asian stories centred on finance, economics and geopolitics for CNBC.com. You are comfortable writing breaking news, market movers, short-news analysis, or long-form features and deep-dives or explainers under tight deadlines.

You will be managing the news flow for the markets blog – working with colleagues to feature the top market moving news, monitoring news events and the latest research reports using various tools including social media, communicating and coordinating with other digital bureaus, assigning and editing blog posts that are market-moving and relevant to investors and to CNBC’s global audience.

About Builder.ai
We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai
At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

Why Should You Join

The Productologist role gives you the opportunity to help solve a wide variety of business challenges with customers who are building products, at scale, for mobile and web using our bespoke platform. You’ll be working at the forefront of cutting-edge AI technology that is disrupting a combined $800 billion (and growing) industry for software build and operate services across the B2C and B2B markets. Come join the revolution we aim to bring to our customers and make technology accessible and easy for anyone to use.

About the Role

Productologists at Builder.ai play a key role turning our customer’s dream and vision into a software reality. As part of the Delivery Team, Productologists work as the customer product owner in educating, guiding and advising on the use of our reusable code Blocks to develop the customer’s app whilst providing excellent customer service across the roadmap. Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what the customer asked for.

How?

It all begins with our Spec Call. As a Productologist you’re responsible for leading the Spec Call with our customer, ensuring you’ve translated the customer’s vision into a detailed proposal which we call a Buildcard. You’ll then scope, plan, implement, and track specific short-term deliverables up to the design phase, including capturing user flows, working with designers and laying out highly detailed product requirements, managing the product roadmap and collaborating with the execution team to ensure the customer’s product is delivered to a world class standard.

You will be responsible for

• Understanding the customer’s goals and advising technical and non-technical stakeholders on how to achieve those goals using our technology.
• Being an expert and evangelist for the Builder.ai platform, and in how to deploy our capabilities to maximise customer success.
• Collaborating with the Customer, Sales Team, Design and Execution Team to create the product roadmap and set release scope & objectives.
• Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
• Clarifying, identifying, and tracking requirements and issues, removing barriers, and escalating project issues where required.
• Helping to drive and contribute towards continuous improvement across the Delivery Organisation.

• Familiarity with the software development lifecycle.
• A background in product ownership or project management in software development
• Experience managing multiple projects at scale in cross functional teams
• Expert in capturing and communicating high quality requirements to customers and technical teams
• Sound knowledge of UI/UX and ability to convey the user journey via high fidelity designs
• Excellent communication skills to engage with our customers in a professional and respectful manner as the representative of Builder.ai.
• Commercially aware and able to support sales in closing customers
• Analytical and problem solving skills

Nice to haves

• Experience building and launching a mobile app.
• Working knowledge of Scrum, Agile and Waterfall Methodologies.

• Attractive quarterly Discretionary variable pay dependent on your role
• Stock options in a $450 million funded Series D scale-up company
• Hybrid working 
• 24 days annual leave + public holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme

Responsibilities:

• Facilitate key actions involving tenants, such as engaging tenants and/or representatives for marketing initiatives during their tenure with Far East Malls, serving their business requirements and enabling marketing efforts, regular meetings with tenants to understand their business needs, directions and future growth plans, etc
• Perform engagements, communication and maintain good landlord-tenant relationships to ensure tenant retention within Far East Malls portfolio
• Track and analyse participation and performance of tenants
• Execute established standards of customer (tenant) service, such as onboarding, service feedback processes, etc
• Handle enquiries and leases for atrium and advertising spaces across Far East Malls

Requirements:

• Bachelor in Marketing, Mass Communications or any other equivalent discipline
• Strong project management, analytical and communication skills
• Proficient in spreadsheets and presentation tools
• Fresh graduates are welcome to open for entry role

Job Descriptions

• Work with Chef and outlet manager on menu promotion and liquor pairing selection
• Sourcing for and setting up supplier procurement with craft korean spirit retailers, distributors or producers in Korea
• Work with suppliers to obtain best price products and introduce right beverage to suit outlets need or promotion base on guest feedback or menu offering
• Check storage areas for proper supplies, organization and cleanliness. Rectify any cleanliness/organization deficiencies
• Maintain par levels for liquor stock, supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business
• Review sales of previous day and conduct requisition of items required for business
• Ensure all liquor orders are received correctly, properly stored/recorded and kept secured
• Ensure that the beverage lists are updated, available and in good condition for each meal period
• Recommend suitable beverage for guests to enhance their dining experience
• Lead and train the front of house team to be able to introduce the beverages to customers
• Assist other outlet to organize and implement alcohol promotions and special functions periodically
• Assist in control measures on beverage cost for the outlet and to be in line of budget
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Job Requirements

• 3 to 5 years experience in Korean liquor (Soju, Magkeolli and Premium Spirits)
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Able to communicate in some English and Korean

Working hours

• 6 day work week / 55hrs week

Job Description

You are experienced in managing cash positions, liquidity planning, deployment of surplus funds, and in the management of bank accounts, or in preparing / managing the Request of Funding Proposals (RFPs) to financial institutions, managing timely activation of financing facilities and ensuring timely loan interest payments.

Requirements

You have a Bachelor of Accountancy (or any related discipline) with excellent communication and problem-solving skills and prior experience in using Treasury Management System (“TMS”).

Job Description

• Provide management with timely finance-related analysis and recommendations across a range of critical business decisions
• Monitor and provide detailed analysis and supporting commentary on the variances between actual and budget/forecast
• Interpret and communicate monthly P&L outcome to Business Unit COO
• Partner the business units during annual business planning to formulate key strategies and recommendations to drive growth and profitability
• Develop business case for re-development and asset enhancement initiatives
• Provide management with forward-looking financial insights on market conditions and trends
• Perform financial due diligence for potential asset acquisitions on an ad-hoc basis
• Be a coach to the Finance Executives in the team
• Strengthen current internal controls and improve Finance processes and systems

Requirements

• Degree in Accounting or equivalent qualification, with CPA or relevant professional qualification
• Minimum 5 years of relevant experience in commercial and Big 4 accounting firms, including at least 2 years in an FP&A position
• Strong financial modelling and analysis skills
• Strong communication, interpersonal and analytical skills
• Self-directed, hands-on, motivated and highly committed to meet deadlines and targets
• Independent and able to work with all levels in a high matrix organisation
• Proficient in SAP and Microsoft Office

Job Description:

• Perform assurance on key activities undertaken by PFS (Personal financial services) to ensure compliance/ adherence with internal controls and regulatory requirements
• Conduct periodic review in accordance to the regulatory requirement under the Financial Advisory Industry Review (FAIR) Balanced Scorecard.
• Report findings, recommend corrective actions and prepare trend analysis for management review
• Ensure that the reviewing & testing performed is in compliance with the regulatory requirements
• Undertake ad-hoc projects related to business / regulatory controls
• Assist in any admin and projects as assigned

Job requirements:

• Diploma & above
• Proficient in MS word/ excel/ pp
• Good writing & communication skills
• Good Teamplayer

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Descriptions

• Achieving monthly sales, delivering service and operations excellence
• Engages in innovation and productivity initiatives for the store
• Drive seamless customer experience across channels
• Sales Associate handles order fulfilment processes for customers in-store and online
• Communicates well and thrives in a team environment.

Job Requirements

• 2-3 years sales working experience
• ‘O’ Level/ Diploma or relevant qualifications
• Pleasant and well-groomed
• Sales Associate operates in a fast-paced, diverse, and customer-centric store environment (drive, efficiency, and assertiveness)
• As the first point-of-contact in store, he/she serves as the ambassador of the organization (Highly motivated and service-oriented individual)
• Good communication and interpersonal skills

Benefits

• There is AWS and CNY bonus

Working hours

• 10am-7pm / 1pm-10pm Alternate between 5 and 6 days work week

Job Descriptions

• Provides customer service
• Order taking, serve food & drinks
• Other duties such as housekeeping.

Job Requirements

• No experience needed; on-the-job training will be provided

Benefits

• Staff meal provided
• Retention Bonus* $500
• Annual Year End Performance Bonus
• Annual Increment / Promotion
• Monthly Sales Incentive*
• Monthly Staff Voucher
• Birthday Voucher
• Staff Referral Incentive up to $700
• *Other benefits: Annual leave, Medical, Dental, Insurances & etc.

Working hours

• 5 days a week, 44 hours a week

Job Responsibilities

• Responsible for group consolidation and reporting functions for management and statutory reporting.
• Prepare consolidation of financial statements according to SGX, SFRS(I) and IFRS requirements and other related matters, including announcements, compliance requirements, interim report and annual report.
• Perform monthly detailed analytical review on the group performance and financial position and report to management.
• Coordinate and liaise with internal or external parties including external auditors and professional advisors on financial reporting activities of the group.
• Keep abreast of the IFRS, SFRS and SGX listing requirements.
• Prepare and liaise with corporate secretary for XBRL filing.
• Maintain group consolidation software.

Requirements

• Degree or ACCA
• Min 2-5 years of relevant experience in handling consolidation, preferably with auditing experience.
• Strong knowledge of SFRS(I) and IFRS accounting and reporting.
• Highly committed with ability to work under pressure and fast-paced environment to meet tight deadlines.
• Self-driven, meticulous, analytical, resourceful and proactive with sense of urgency.
• Good communication skills, strong organizational skills including the ability to prioritize, multi-task, delegate, possess good problem-solving capabilities and work effectively with minimal supervision.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description:

• Lead projects for method validation, transfer, and verification.
• Author protocols and reports.
• Ensure compliance with industry standards.
• Maintain validated assay status.
• Qualify or re-qualify QC equipment.
• Troubleshoot equipment failures.
• Maintain validated equipment status.
• :Support QC method launches.
• Coordinate regulatory document changes.
• Author regulatory submission documents.
• Trend and investigate invalid assays.
• Serve as a subject matter expert.
• Lead investigations.
• :Identify improvements and troubleshoot assays.
• Drive harmonization and simplification.
• Prepare for audits and present findings.

Requirement

• Min Degree / Diploma in Science/ Chemical Engineer or other equivalent
• Experience in GMP
• Experience in QC equipment qualification such as writing protocol (preferred to have experience for TOC analyzer, microplate reader)
• Experience in performing control trending and critical material critical qualifications
• Experience in Labware and MODA
• Experience in QC System administration
• Basic knowledge on regulatory requirement on equipment qualification
• Strong Project Management skill

If interested, please email at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

On behalf of one of its clients in the creative industry, The French Chamber of Commerce in Singapore is recruiting an Interior Designer to assist the interior design team on a wide range of exciting projects.

Job Objectives

• Understand business & marketing directives, able to understand client brief.
• Translate brief into creative concepts, able to produce creative story telling and have a business and marketing vision of the project.
• Strong interior/retail background (min 6 years) paired with brand experience/communication experience.
• Propose creative concepts for commercial interior projects (retail, F&B, workplace) & have an eye for branding & graphic.
• Able to develop project from client brief to creative concept, and to guide team for the design development & construction.
• Strong communication skills to present concepts to clients.
• Manage junior roles, manage contractors on site.
• Strong capabilities in team workload planning for smooth deliveries of projects.
• Able to juggle with multiple projects at a time, fast-pace environment.
• Working hand in hand with client managers as a duo (strategy/creative) to deliver seamless experience for the client, within given timelines.

Requirements

• English: Fluent compulsory.
• ​Having a positive attitude and proactive mindset.
• Start up mentality, able to work on many different tasks at the same time.
• Strong creative skills and able to turn creative concepts into realistic design implementation.
• Proficient in Adobe Creative Suite Software.
• Able to translate ideas into sketches or collage – beyond mood boards.
• Possess a strong interior design & technical background.
• Problem-solving and decision-making skills, inter-personal skills.

The Opportunity

• This is an exciting opportunity to work for one of the leading Insurance MNCs
• It is an opportunity for a Competency Development Officer to join the team and support the company in ensuring its Sales workforce meet regulatory Training & Competency requirements.

Responsibilities

• Evaluates extraordinary education qualification of potential insurance/financial advisors
• Monitors the Continuous Professional Development (CPD) of the whole sales force to ensure that the annual CPD requirement is met
• Preparation of monthly CPD report to track CPD hours
• Tracks and monitors compulsory training
• Implementation of the Annual Competency Assessment Exercise
• Conducts Regular Competency Reviews to ensure that the organisation meet the stipulated T&C standards (i.e. quality of supervision, coaching and T&C documentation, and, ability to meet continuous professional development requirement)
• Validates qualitative criteria for promotion and contract maintenance of members of the sales workforce
• Conduct close supervision on representatives identified as needing enhanced due diligence supervision and to do follow up coaching if discrepancy areas identified
• Reviews and revises the Fact Find document in accordance to industry requirement

Requirements

• Minimally Diploma holder
• Prior exposure to Competencies standards and Compliance in the Life Insurance industry or experience in Training with focus on Fact Find/Sales Advisory Process or has done life insurance sales
• Strong communication skills
• Proficient in Microsoft Office

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Competency Development Officer - Life Insurance Sales (Training & Development)
• Only shortlisted candidates will be contacted

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R1983856

- Manage all work passes for applications & renewals.

- Arrange medical checkup for onboarding and contract renewals.

- Handle staff general enquiries.

- Ensure Work Injury Insurance is reported within the stipulated time frame.

- Administer medical and benefits of employees e.g. submission of staff insurance claims, filing of Government-Paid Leave, etc.

- Provide support on the preparation of employee contracts/re-contracts and letters and ensure documents/records are complete and duly filed.

- Proactively maintain accurate and timely employee data by validating data across our HRIS system.

- Recommend process changes in HR operational processes and participate / support HR process improvement projects.

- Support in the review and implementation of HR policies, procedures and initiatives.

- Assist to arrange interviews, conduct interviews, onboard new employees, such as signing of contracts, explaining terms & conditions to new employees, etc. when required.

- Provide reports and data of the portfolio under your care.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Royal Ocean Marine is seeking a motivated and enthusiastic individual to join our client team as an HR Trainee. As an HR Trainee, you will have the opportunity to gain hands-on experience in various HR functions and contribute to the overall success of our organization. You will assist in the recruitment and selection process, support the onboarding of new hires, maintain HR records, and provide administrative support to the HR department. This is an excellent opportunity for someone who is interested in starting a career in HR and wants to learn and grow in a dynamic and supportive environment.

To be successful in this role, you should have a strong interest in a career in HR and administration. While no prior experience is required, you should be keen to learn and have a positive attitude. Excellent communication and interpersonal skills are essential, as you will be working with various stakeholders. You should be detail-oriented, able to handle confidential information, and have strong organizational skills. Proficiency in Microsoft Office Suite is required, and the ability to multitask and prioritize tasks effectively is important in this role.

5 Day works week

Near MRT

Who we are

If you’re looking to make a difference in the marketing industry, DeVries Global Singapore is where you should be. We are not your typical agency; known for pioneering industry-first innovations in APAC, DeVries Global is an award-winning leading communications agency with an Asian lens.

Why you would love us

Our culture is dynamic, collaborative and progressive. We are early adopters of innovative solutions to stay ahead of the curve and conduct annual creative incubator competitions where employees develop innovative and creative ideas for clients and the industry.

We pride ourselves in fostering a culture that values diversity, equity, and inclusion (DEI). The agency recognizes that a diverse workforce enriches creativity and innovation and promotes a more comprehensive understanding of the world. DeVries actively encourages employees from different backgrounds, ethnicities, genders, and abilities to bring their unique perspectives to the table, creating an inclusive environment where everyone feels heard and valued.

Alongside its commitment to DEI, DeVries also places great importance on mental wellness. We offer various benefits and programmes prioritising mental health, such as employee assistance programs, flexible working arrangements, and day offs for mental wellness activities.

Our comprehensive benefits

• Wellness benefits: headspace subscription, wellness fund, therapy access
• Birthday leave
• Comprehensive coverage for your well-being: medical, life, personal, critical illness, dental
• Annual away day
• Phone coverage
• Mental wellness allowance
• Mental health days off

Who we are looking for

We are seeking an Associate to join our dynamic team in Singapore. This role will serve as integral support across multiple account teams covering Singapore and Thailand market. In this role, you will learn from our marketing communication specialists, digital experts on modern digital marketing and how PR is at the heart of our clients’ brand socialisation and businesses. You will also be involved in the agency’s innovations and marketing initiatives, such as the Gen Z/ Consumer Incubator and social media storytelling.

We’re looking for a driven, detail-oriented and creative self-starter with a passion for marketing communications in the consumer lifestyle space.

Responsibilities

• Support the development of innovative digital communications strategies and public relation plans for clients, including:

o Identification of relevant media platforms

o Crafting of compelling narratives

o Demonstration of understanding on the digital landscape: social media platforms etc.

o Demonstration of knowledge on the media/influencer landscape

• Identify and build relationships with key media and influencers. Proactively consume relevant media sources to stay updated and in the know with industry trends and happenings

• Actively pitch to appropriate media and influencers about client news to secure media placements, with due diligence on media research and interesting pitch angles

• Monitor and analyse traditional and digital outlets for coverage of client news, competitor and industry developments

• Able to independently implement small-scale campaigns and conduct influencer outreach for relevant campaigns

• Support material development, event logistics, and other related tasks (content briefs, pitch notes, press materials) with attention to detail and minimal factual error

• Begin building client relationships

• Support agency leadership opportunities and assist with new business opportunities, as required

Requirements

• Prior internships/employment in a PR/marketing agency or similar environment preferred

• Strong command of English and Thai with excellent oral and written communication skills

• Strong presentation skills to be able to communicate key messages in a concise manner

• Good understanding of local and Thai media/influencers and digital landscape

• Good understanding of relevant trends and happenings to be able to contribute significantly in brainstorms and development of plans

• Ability to assess and interpret information to develop compelling storylines for visual and written materials

• Strong attention to detail

• A fearless attitude!

Job Descriptions

1. Teppanyaki Preparation and Cooking:

• Prepare and cook Teppanyaki dishes in front of guests, ensuring a memorable dining experience.
• Maintain the cleanliness and functionality of the Teppanyaki grill.
• Ensure all ingredients are fresh and of the highest quality.

2. Sushi Preparation and making:

• Prepare a variety of sushi rolls, sashimi, and other sushi-related dishes.
• Ensure the freshness of fish and other ingredients.
• Maintain a clean and organized sushi station.

3. Kitchen Operations:

• Assist with the preparation of ingredients, ensuring they are stored and handled correctly.
• Maintain cleanliness and hygiene standards in the kitchen at all times.
• Work closely with other kitchen staff to ensure timely and efficient service.

4. Customer Service:

• Engage with customers in a friendly and professional manner, especially when performing Teppanyaki cooking.
• Address any customer concerns or feedback promptly and professionally.

5. Team Collaboration:

• Work closely with the front-of-house team to ensure seamless service.
• Participate in team meetings and training sessions.

Job Requirements

• Proven experience in a Teppanyaki and/or Sushi restaurant.
• Knowledge of traditional Japanese cooking techniques.
• Ability to work in a fast-paced environment.
• Strong interpersonal and communication skills.
• Commitment to health and safety standards.

Benefits

• Staff meal provided
• Retention Bonus* $500
• Annual Year End Performance Bonus
• Annual Increment / Promotion
• Monthly Sales Incentive*
• Monthly Staff Voucher
• Birthday Voucher
• Staff Referral Incentive up to $700
• *Other benefits: Annual leave, Medical, Dental, Insurances & etc.

Working hours

• 5 days a week, 44 hours a week

We are seeking a highly organized and detail-oriented HR Executive to join our team in the retail industry. The HR Executive will play a key role in providing comprehensive HR services, including recruitment, employee relations, performance management, HR administration, leave management, insurance administration, office administration, and employee engagement, which encompasses event management for activities such as the annual Dinner & Dance (D&D) and other company events. The ideal candidate will possess strong communication skills, a deep understanding of HR best practices, and a commitment to fostering a positive work environment within a fast-paced retail setting.

Responsibilities:

• Assist in full recruitment cycle such as posting of job advertisements, shortlisting and preparation of offer etc
• Perform monthly payroll processing
• Responsible for creation and maintenance of employee database & HR systems
• Responsible for all HR administrative duties and daily HR operations
• Handles employees’ onboarding and offboarding arrangements
• Administer all HR policies & procedures
• Responsible for all work pass matters such as applications, renewals and cancellations
• Purchase and renewal of company’s insurance
• Responsible for overall office management
• And any other ad hoc duties as assigned

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional HR certification (e.g., IHRP-CA) is a plus.
• 2-4 years of experience in an HR role, experience in the retail industry is a plus.
• Strong understanding of HR principles and practices.
• Excellent interpersonal and communication skills.
• Proficiency in HR software (e.g. Payboy) and MS Office Suite.
• Ability to handle sensitive information with confidentiality.
• Strong organizational and time management skills.

Key Competencies:

• Problem-solving skills
• Attention to detail
• Conflict resolution
• Teamwork and collaboration
• Adaptability and flexibility

The Opportunity

• This is an exciting opportunity to work for one of the leading Insurance MNCs
• It is an opportunity for an experienced VP, Investment Services to join their team in a Business analyst/Project manager capacity to support their system migration projects
• This will start off as a 12 months contract
• Hybrid work arrangement

Principal Responsibilities

Direct report to Head of Investment Services, in supporting the delivery of end-to-end systems and data migration for Investment Services.

Review and enhance workflow processes undertaken in Investment Services to improve efficiency, mitigate risks of errors, with sound internal controls that are in line with bank's standards.

• Support the business and project team in managing and completion of project milestones.
• Keep business and project team up-to-date on project related issues, matters and resolutions timely
• Work collectively with business delivery lead, other senior members of Investment Services team and project manager to engage key system SMEs, understanding system behaviors and transforming gathered information into future model and processes.
• Support consolidation of business requirements and corresponding business analysis process to ensure all business requirements are captured and addressed.
• Review data migration and function scope document against business requirement document to ensure coverage was properly done.
• Map and integrate UAT test plans for different systems.
• Review and present UAT test cases
• Support the UAT execution, review UAT reports format and delivery
• Collaborate with other project team members to ensure Investment Services functions and reports life cycle are covered and to address any gaps.
• Collaborate with other project team members to integrate reports and data information into the revised SOPs
• Engage in report/file related features in system demonstration and training for Investment Services operational users.
• Support business delivery lead in managing multiple project workstreams while having the opportunity to lead and drive assigned workstreams.
• Work collectively with business delivery lead in driving key change management outcome
• Support pre-production activities, Day one post implementation as well as Day two lifecycle management.
• Gain full understanding of current state of the Investment Services system, data and processes in the daily and monthly lifecycle of ILP products.
• Minutes taking and documentation on all project related meetings
• Any other ad-hoc tasks as assigned.

Requirements

• Minimally 7-10 years’ experience in data and system management or business analysis preferably within the insurance industry covering Investment Operations/Services functions or prior experience with Investment-linked Policies
• Policy admin background will be a strong advantage
• Proven experience in co-ordination among multiple workstreams and stakeholders in system replacement/enhancement and data migration projects.
• Prior knowledge in End User Computing setup and management.
• Ability to navigate ambiguous data and process flows.
• Ability to work under pressure as well as tight deadline.
• Ability to prioritize and organize workload while working in an agile manner and deliver quality output.
• Comfortable and able to independently make sound suggestions in problem-solving.
• Strong senior stakeholders’ management skills.
• Strong risk and control mindset.
• Mentoring skills in coaching junior staff
• Proficient in Microsoft Office, particularly Excel preferably with macros or VBA knowledge.
• Strong data governance and management skillset and knowledge including the concept of data dictionary and library
• Well versed in tools such as but not limited to Microsoft Visio, Confluence, Jira etc. is a strong advantage

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Business Analyst - Investment Services (Insurance)
• Only shortlisted candidates will be contacted

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R1983856

Job Descriptions

• Host walk-in customers and educate them about the concept of the showroom and its products.
• Assess customer's needs and offer solutions to customers based on their requirements.
• Build trust and maintain relationships with customers.
• Maintain a high level of product knowledge including target groups, the product range, industry trends, customization and selling arguments.
• Handle retail responsibilities such as housekeeping of store, providing strong customer service to customers.
• Offer customer complete and professional interior decoration solutions for their homes which adhere to BoConcept guidelines.
• Update personal sales figures daily/weekly and continuously improve performance to meet sales targets.
• Ensure an optimal flow of goods by following up on all deliveries, payments and keeping the stockroom well organized.
• Follow up actively on sales orders, deliveries and claims to ensure a high level of after-sales service.
• Make appointments with customers for Interior Design Service.
• Work in collaborative spirit with Interior Designer or appointed contractor by customer (if any).
• Able to perform all duties and responsibilities in a timely manner in order to achieve the overall target.
• Be a strong Brand Ambassador to promote the BoConcept Missions and Vision.
• Perform miscellaneous duties as assigned.

Job Requirements

• Great team player, good interpersonal Skills
• Candidates with Autocad/Sketchup/3D Rendering Software is a plus
• Diploma in Interior Design, Architecture or equivalent is a plus

Benefits

• Sales Commission
• Great company

Working hours

• 5 Days Shift,
• 10am-6pm / 10am-8pm