Key Responsibilities

• Data entry
• Scanning, filing, photocopying and sorting of document
• Keying invoices into Excel
• Other ad hoc duties assigned

Minimun Qualification

• O-level / Diploma Holder
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Qualifications and Skills:

• Knowledge of desktop operating systems (Windows, macOS) and productivity software (Microsoft Office suite, etc.).
• Familiarity with hardware components (desktops, laptops, printers, peripherals) and troubleshooting techniques.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and protocols.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Provide support for and administration of database platforms including installation, upgrades, configuration, consolidation, monitoring, tuning, and maintenance
• Learn and support best-practice database platform security measures
• Collect and review database performance metrics and proactively address performance concerns
• Work with team members to identify performance issues and troubleshoot them in a quality way
• Maintain and develop database platform frameworks in PowerShell (Windows) and Shell (Linux) to streamline administration and operational processes
• Develop automation around daily operations and database self-service
• Create and maintain detailed documentation of the database environment
• Any other ad hoc duties as assigned by supervisor.

Qualifications:

• Helpdesk background is a plus
• Ability to recognize opportunities and implement automated solutions
• Proactive in resolving and preventing problems and improving existing processes and configurations
• Working knowledge in Windows and Linux platforms
• Experience in Scripting languages is a plus
• Experience supporting Oracle / SQL Server

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

· Utilizes independent judgment in performing both routine and complex laboratory tests using a variety of techniques, instrumentation, and equipment in order to assist the physician in the diagnosis and treatment of disease.

· Performs complex chemical, biological, hematological, immunologic, microscopic, and bacteriological tests.

· Examines and analyzes body fluids and cells and matches blood for transfusions.

· Analyzes chemical content of fluids and tests for drug levels in the blood

· Prepares specimens, counts cells, and looks for abnormal cells in blood and body fluids.

· Analyzes test results and relays them to physicians.

· Exercises professional judgment in order to prioritize and evaluate varying test requests efficiently.

· Follow procedures for collecting and processing Biological specimens.

· Performs analytical testing procedures with accuracy and precision.

· Demonstrates scientific knowledge of testing principles, analytic procedures, and their results allowing for appropriate interpretation in conjunction with disease and physiology. Integrates multiple data to resolve problems.

· Implements and monitors quality control, new equipment, and/or methods.

· Performs tasks efficiently and maintains work area.

Requirements

· Min Dip/Degree in Biomedical Sciences/Other relevant fields

· No experience required as training will be provided

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Location: Bugis (Hybrid)
Salary Range: $7,000 – $9,000 per month
Employment Type: Permanent
Travel: Frequent international travel (up to 1 month at a time)

Job Summary:

We are seeking an experienced Project Engineer to oversee the installation, operation, and maintenance of critical static equipment in industrial settings, including heat exchangers, high-pressure vessels, furnaces, and related systems. This is an exciting opportunity to join a dynamic team managing complex projects involving highly technical equipment across various industries, such as oil & gas, chemical processing, and power generation.

The ideal candidate will have a strong background in engineering design, project management, and static equipment handling, with the ability to travel internationally as needed to support project execution and ensure safety and performance standards are met.

Key Responsibilities:

• Manage and oversee the full lifecycle of static equipment projects, including heat exchangers, high-pressure vessels, and furnaces.
• Collaborate with internal teams and external stakeholders to ensure successful project execution and timely delivery.
• Provide technical expertise in the design, installation, commissioning, and maintenance of static equipment.
• Ensure all equipment complies with relevant safety, regulatory, and quality standards.
• Prepare and review project documentation, including technical drawings, specifications, and reports.
• Conduct site inspections and supervise contractors to ensure compliance with safety regulations and project specifications.
• Troubleshoot and resolve technical issues related to equipment, ensuring optimal performance and reliability.
• Coordinate with vendors, suppliers, and subcontractors to ensure equipment and materials are available for timely project execution.
• Regularly report on project progress, budgets, and timelines to senior management.

Qualifications:

• Education: Bachelor's degree in Mechanical Engineering, Chemical Engineering, or a related field.
• Experience: Minimum of 3-5 years of engineering experience working with static equipment (e.g., heat exchangers, high-pressure vessels, furnaces) in industrial settings.
• Project Management: Proven experience managing projects involving complex equipment, from initial design to installation and maintenance.
• Technical Skills: Strong understanding of engineering principles related to heat transfer, pressure systems, and high-temperature equipment.
• Travel: Willingness to travel internationally for extended periods (up to 1 month) as required by the project needs.
• Certifications: Professional certifications in Project Management (e.g., PMP) or relevant industry certifications are a plus.

Key Competencies:

• Analytical Thinking: Ability to assess and solve complex technical challenges quickly and effectively.
• Attention to Detail: Meticulous in reviewing design documents, equipment performance, and safety protocols.
• Collaboration: Able to work well with cross-functional teams, contractors, and clients to ensure project success.
• Problem Solving: Strong troubleshooting skills, especially in dealing with high-pressure or high-temperature equipment.
• Adaptability: Comfortable working in dynamic environments and adjusting to changing project requirements.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Hybrid work model, with flexibility to work from home and the office.
• International travel opportunities for project execution and client support.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Pastry Chef is responsible to manage the Pastry Kitchen as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling the Kitchen operation and administration.

• Minimum 2 years work experience as Pastry Chef, or Assistant Pastry Chef in a hotel or large restaurant with good standards; preferably with experience in luxury international brands.
• Ideally with an apprenticeship or professional diploma in Food Production with pastry specialisation.
• Good practical, operational and administrative skills with a flair for creativity are a must.
• Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential.
• Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.

*Important*

Must be able to start in December.

Job Highlights

• young energetic environment
• 5 days work week
• ongoing, continuous training

Teaching children with Autism (ASD) is a very unique profession. It requires patience, enthusiasm, and commitment. Autism Partnership is looking to hire enthusiastic and energetic individuals to join us as Program Therapists to implement 1:1 and group treatment programs. Intensive training on ABA methodology will be provided. There are excellent opportunities for professional growth and development within the agency.

Job Description:

• Conduct individual or/and group therapy sessions for students.
• Collaborate with the team to execute clinical treatment plans.
• Monitor, document, and update students’ progress.
• Provide thorough and timely data collection, documentation and report writing.
• Attend staff training and regular clinic meetings with Case Supervisors/Behaviour Consultants.

Program Therapists will implement both centre-based and home-based and home-based treatment programs, observe and record students’ behaviors, monitor their progress, participate in clinic and team meetings, and receive pre-service and ongoing training from our Supervisors and Consultants.

We are looking for enthusiastic candidates with the following qualities:

• Good interpersonal and communication skills
• Willingness to learn
• Receptiveness to feedback
• Creative, fun-loving and enthusiastic
• Child-friendly and has a natural ability to engage a child in play
• Passionate about working with children with special needs

Candidates should possess:

• Passion for working with children is a must
• A Bachelor’s Degree / Diploma in Psychology, Early Childhood, or Special Education is a plus
• Prior related internship/volunteering experience is a plus
• Fresh graduates are welcome!

***Shortlisted Candidates must be able to commence the training program from December 2024.

Salary Range : $3,600 to $6,500
Location: East area

Job Scope:
• Conceptualise & spearhead marketing initiatives to positively profile and increase awareness and to reach identified target audiences and stakeholders in an effective manner
• Research and identify current marketing trends and new business opportunities to support the promotion of the company’s products and services
• Manage and steer appointed agencies and vendors to support ongoing online/offline marketing initiatives and campaigns comprising but not limited to SEO/SEM, digital advertisements, content marketing, email marketing, events and other promotional initiatives
• Uphold the organisation’s reputation through the execution of public relations activities and managing customer feedback through front-facing email accounts, Google reviews and other relevant platforms
• Cultivate and manage partnerships with key business stakeholders with the aim of developing strategic collaborations to drive mutually beneficial business outcomes
• Develop and maintain long-term relationships with healthcare professionals, insurance partners, medical concierges and other third-party platforms to drive a pipeline of leads and referrals to the company
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics
• Other relevant ad-hoc tasks as assigned

Job Requirements:
• Min. Bachelor Degree in Communication Studies, Journalism, Public Relations or other related disciplines.
• Min. 1-2 years relevant field
• Prior experience in media/marketing/digital agency would be an added advantage

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

• Responsible for audit planning, control testing, substantive testing and overall in charge to ensure finalisation of audit.
• Prepare audited financial statements.
• Lead engagement team and provide guidance to supporting staff.
• Be familiar with Singapore Financial Reporting Standards and Singapore Standards on Auditing and relevant regulations.
• Highlight audit issues, report findings and provide recommendations.
• Prepare and/or review consolidation of group accounts.
• Review audit working papers prepared by associate and ensure quality assurance.
• Check financial statements to validate accuracy
• Communicate effectively in a work environment
• Execute assigned audit tasks under supervision
• Identify areas for personal development to improve work performance
• Identify ethical conflicts
• Identify significant accounting & auditing issues
• Obtain audit evidence to corroborate information
• Perform quality audit in compliance with professional standards
• Any other duties as assigned by your supervisors/managers/partners.

Requirements:

• Possess at least 2 years of working experience in external auditing
• Minimum Diploma and above, specialising in Accounting and studied Audit related module(s)
• Possess high interest or passion in Audit
• Act in accordance with applicable professional standards
• Available immediately or possess short notice period will be an added advantage

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Two to three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

As the Family Support Officer, you will be responsible to implement initiatives to strengthen attendance and social support for children and their families. This includes monitoring and analysing attendance records and other data to identify those requiring more support, engaging and building strong rapport with the parents, and working closely with them to identify and overcome barriers to improving attendance. You are to also work closely with various Social Service Agencies to ensure the children and their families receive the social support required.

Job Role & Responsibilities

• Carry out regular and effective engagements with parents:To plan ahead engagement strategies and carry out engagements with parents of identified children. You are to also assist the parents in carrying out action plans to overcome barriers to regular school attendance, working with the preschool teachers and other community agencies where useful. To propose and work closely with other departments on the development of necessary materials and resources to support preschool attendance, parenting and provide better social support to children.
  
• Case management and monitoring:To keep track of progress of all cases, reviewing and calibrating strategies in working with parents for better school attendance. To adopt a systems approach in identifying barriers to better school attendance, and work closely with the teachers and other community agencies to address them. To refer and/or work closely with other Social Support Agencies to ensure the children and their family receive the social support needed.
  
• To work closely with community agencies:To work closely with community and Social Service Agencies to provide holistic social support to children and their families in the course of working with them to improve school attendance.
  
• Data management and Reporting:To regularly monitor attendance records of children in E-Bridge centres and identify children for close follow up and case management to improve attendance. To prepare regular reports of cases and attendance tracking for discussions with supervisor and management. To support the department in meeting any reporting, service delivery requirements and submission of progress reports.
  
• Reviewing of initiatives and strategies to support the learning and social needs of children:To support the department in regular reviews of programmes, initiatives and strategies to ensure the learning and social needs of children. To assist in the implementation of new programmes and initiatives.
  

Job Requirements

• Diploma/degree in Social Work with minimum two years of experience working with families in a social community setting/preschool;
• Preferably be registered as a member with the Singapore Association of Social Workers

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Distribution Sales Support Admin Associate to join their team
• This will start off as a 12 months contract

The Job

Channel Administration:

• Conduct validation and appointment exercises in accordance to the business rules.
• Maintain registers of advisers with 3rd party licence
• Administer the coding, cessation, and assignment of policies for all Channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments.
• Review and update of SOP promptly where applicable.

Debt Recovery:

• Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP.
• Prepare the monthly debt recovery update report for management team.
• Manage instalment payment requests from departed advisers.

The Talent

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience will be an added advantage.
• Great interpersonal skills and enjoy working in a team.
• Strong communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Ability to manage multiple priorities effectively in a fast-paced environment.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Distribution Sales Support Admin Associate
• Only shortlisted candidates will be contacted

The Opportunity

• Adecco is partnering with an international oil and gas company to search for a Laboratory Technician
• Focus: Lab testing, Lab Quality Control, Operating and Safety Procedures
• Office location: West, Jurong Refinery
• Working hours: 5 days’ work (Monday – Friday) (40 Hours/week)

The Talent

• Min preferably 1 year of experience in closely related role.
• Graduate with the background in Chemical/Process/Technical Engineering.
• Experience in quality control systems

The Job

MAIN FUNCTIONS

• Responsible for performing laboratory analysis necessary for the completion of projects typically under the direction of Group Lead and/or in consultation with the Technical Advisor(s)
• Responsible for adhering to and managing quality control programs. This includes maintaining documentation of their experimental results and equipment maintenance and calibration whenever assigned by Group Lead
• Responsible for customer sample distribution process and associated activities to meet agreed turnaround time
• Periodic review and update lab quality and controls documents/procedures
• Responsible for Laboratory Information Management System (LIMS) setup for new and existing equipment
• Responsible for performing laboratory analysis necessary for the completion of projects typically under the direction of Group Lead and/or in consultation with the Technical Advisor(s) whenever assigned by Group Lead
• Support Group/Program Lead in defining strategies, experimental plan and scope of project. This includes defining test execution details such as coordination of support services (analytical, mechanical, electrical, instrumentation, purchasing, etc.)
• Any other duties as assigned by Group Lead

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Laboratory Technician
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Roles & Responsibilities

The Role:

1. To operate projection equipments and theatre sound system.

2. Checking of films and ensuring print security.

3. Ensure smooth running of presentations and troubleshoot technical problems if any.

The Requirements:

1. Minimum NTC in Electrical or other Engineering Trades.

2. Able to work on rotating shifts and on a 5 days week. basis inclusive of weekends and public holidays.

3. Good inter-personal and communication skills.

4. Independent and good team player.

5. Singapore Citizen.

Interested candidates please e-mail your cover letter and detailed resume with Recent passport size photograph, Indication of last drawn & expected Salary and date of availability to:

The Recruitment Officer

Re: Application for the post of Projectionist

Email: [email protected]

(Only shortlisted candidates will be notified)

As a People Operations Intern you will play a crucial role in ensuring a seamless and customer-focused experience throughout our employees (referred to as Wisers) lifecycle by supporting our team members to excel at Wise.

You will be based in Singapore, with the opportunity to engage in global projects both within our team and alongside other People sub teams. These efforts will ensure we have the foundations in place for our tribe to succeed as a trusted advisor and partner.

And you’ll likely come up with ideas to improve our team's operations. To start, you'll work on onboarding projects to enhance your skills before initiating your own innovations.

Onboarding support:

• Manage the administrative process of onboarding new Wisers in Singapore (with potential to expand coverage to the APAC region), ensuring that the Wiser journey is as smooth as possible with everyone kept in the loop

• Book travel and accommodation for those who are relocating and/or attending company onboarding in other offices, working closely with the team to ensure we have appropriate immigration documentation in place

• Coordinate adaptable onboarding plans and collaborate on future changes that aligns to Wise’s way of working

• Coordinating with our User Tech and Workplace team to ensure our new Wisers are set up for success on day 1 including access card & workstation collection both onsite & offsite across APAC.

• Support Leads with any onboarding guidance needed, providing a checklist of things to consider in advance of the new Wiser joining their team

• Handle all first day new Wiser administration (e.g. employment contracts, right to work checks, benefits enrollment, welcome email etc.)

Wiser support:

• Deal with Wiser questions on first-line queries (ticketing tool), escalating to the team as needed

• Keep our HR system (Workday) up to date with accurate Wiser information 

• Prepare any required documentation for our Wisers (e.g. employment agreements, references, visa invitation letters, etc.)

• Support our Payroll team with any documentation needed to process changes (e.g. joiners, benefits, etc.)

• Maintain the team’s content on Confluence (our intranet) so that Wisers can access correct information at any time

Team initiatives:

• Collaborate with the People team on local and global projects

• Contribute ideas for improvement and new projects during planning cycles

• Provide support to the team with other ad-hoc tasks, focus areas and project-based work

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

Enterprise Client Partner, APAC Account Management

LOCATION:      Singapore

JOB TYPE:       Permanent

SALARY:         Competitive

OVERVIEW:

Sportradar are looking to bring in an experienced, customer-driven Sales Director to manage and develop our Enterprise accounts in Asia. The successful candidate will report to the VP, APAC Sales and will have a significant impact on the growth of our business. Our international environment, direct client communication and portfolio of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Develop and drive our business in the region through regular communication with C-suite executives, establishing yourself as a trustworthy and knowledgeable individual capable of influencing decision making at management level.
• Use all available resources to identify and cultivate sales opportunities to cross-sell and upsell; manage pipeline, revenue forecasts and sales activities to ensure data accuracy.
• Be the link between the client and internal development teams during the product integration phase.
• Work closely with marketing and product teams on presentations, product demos and on-site customer visits; devise new approaches to problems and work with the relevant internal teams on enhancing our capabilities and market reach.
• Contract preparation, creation and submission of proposals, sales information and presentations.

OUR OFFER:

• Competitive compensation package, including equity and target-based bonuses
• Lots of opportunities to develop and progress your career in a high-growth team in Asia
• You will be surrounded by enthusiastic sports fans in a dynamic, multi-cultural office
• Wide range of work benefits, with plenty of opportunities to travel

Primary Function of Position

Working closely with Asia Finance & Sales Operations manager, global peers and other function leadership in Asia, the Asia FP&A Analyst proactively performs detailed analytical functions to provide financial insights for business partners to allocate company resource for the faster growth of da Vinci business in Asia and to enhance cost effectiveness.

The role requires both big picture/out of box thinking and detail-oriented mindset to deliver factbased insights along with continuous process improvement attitude. This role is highly connected with business as well as Sales operations function, potential career opportunities go to business function or sales operations function to deliver insightful analytics driving sales efficiency.

Roles and Responsibilities

• Monthly financial close call to deliver up-to date business performance analytics as well as forward looking conditions
• Forecast quarterly business result to identify any risk of off track ahead and work closely with sales & marketing leadership for delta management
• Serve as a partner/consultant for all functions to allocate business resources driving company growth
• Highlight financial risks and opportunities proactively to leadership operating business smoothly and accelerating business growth
• Works with other FP&A colleagues in Asia to share and learn best practice to build Asia financial foundation as best in class
• Collaborate with global finance colleagues to make financial process more effective and efficient
• Respond to ad hoc requests in a timely manner

• Manage deliverables while ensuring adherence to company and department policies and procedures relating to Client Operations and Transfer Agency such as NAV reporting, investor registration, dealing, investor reporting and cash.
• During Japanese business hours serve as a main contact for daily client inquiries from the client servicing desk at our parent company. Manage these queries to a satisfactory closure, or appropriately handed off to the source team, in line with Japanese client service expectations.
• Handle any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard in line with Japanese clients’ expectations.
• Support Client Operations and Investor Operations teams with their deliverables as per the need.
• Support teams and departments across locations, and direct reports with training and guidance on Japanese client servicing as per the need.  
• Foster a professional environment of encouraging personal and professional development.
• Foster collaboration across business units and regions to ensure we deliver against the highest standards in the industry in terms of Japanese client servicing.
• Support Client Operations and Investor Operations projects, initiatives, and risk mitigation within your team and across teams, encouraging participation, constructive feedback and idea generation from the team members.
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty.

Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.

Get to Know the Team

The People Analytics Team (PAN) covers the unique convergence of analytical reasoning, deep technical skills and soft sciences of human behaviour and organisational psychology. We are interested in the application of analytical methods to improve the quality of decision-making in Grab. We cover organisational and people subjects including recruitment, engagement, culture, performance, growth, and departures.

Get to Know the Role

This is an onsite role. As a People Analytics Intern,

• You will learn about real-world applications of social psychology, organisational development and behavioural science. Understand different HR functions across Grab, what we do and how data and analytics can improve impact.
• You will learn technical skills: Hands-on exposure to Python, SQL, data visualisation, programming, and - if you're up for it - web applications and chatbots!
• You will learn soft skills: Communication, storytelling, project management, working with team members.
• This is a paid internship. Interns are eligible for course credits. Open for full time or part time from Jan to May 2025.

The Critical Tasks You Will Perform

• You will wrangle with large datasets to transform raw data into useful outputs.
• You will perform analyses to translate data into meaningful people and organisational insights.
• You will build data visualisations for data storytelling and messaging.

The role will work as a member of the Global Cybersecurity organisation - Security Architecture team, which is focused on improving technology and architecture decision-making through collaboration with management, staff and customers on technology strategy, enterprise architecture, and investments in strategic security technology.

The individual, with a broad cybersecurity plus systems and network architecture knowledge and experience, will deliver security assessments while supporting our direction, lifecycle management and leadership for security architecture and technology. The individual will perform a key role in Security assessments while supporting various critical initiatives through the identification, analysis, evaluation, lifecycle management and adoption of security architectures and technologies. The Security Architect will work closely with other security functions and will provide guidance to ensure that there is coordination with their activities in technology choices. In addition, the Security Architect will be involved with education and mentorship, supporting the delivery framework, development of technical architecture and associated documentation, as well as advanced topics of research.

Essential Functions:

• Be a product security champion by driving Security Architecture and Design, implementation and optimization for Web, API and Mobile backend applications across Visa.

• Applying security design principles to develop security solutions architectures

• Engage in the initial requirements definition including analysis of threats and risks and alignment with Visa security, Engineering, IT and Architecture standards.

• Conduct and facilitate security reviews, threat modelling including deep design reviews throughout the development lifecycle.

• Facilitate 'table-top'/red-team/scenario analysis exercises in conjunction with other SMEs. Plan the resolution of any identified vulnerabilities/issues.

• You’ll be working on enabling/building security controls which protect the applications from attacks on various platforms and technologies, like:

  • Linux, Windows, VMWare, Openstack, SDN, Public cloud like AWS, Google

  • Cybersecurity tools like IDS, SIEM, Tripwire, Tanium, Netwitness, Netflow, WAF

  • HSMs, Tokenization systems, data encryption solutions from Safenet, Vormetric etc

  • Web technologies like HTTP, SOAP, REST services, AJAX

  • Databases like Oracle, MS SQL, Redis, Cassandra

  • Programming languages like Java, C, C++, .Net, Javascript, GoLang, ErLang, etc

  • Caching services like Hazelcast, Coherence, and messaging systems like Kafka, MQ

  • Web Access Management solutions like Forgerock, Siteminder, Custom/in-house Security Frameworks

• Help business and product team to achieve various compliance certifications like PCI, FFIEC  etc.

• Identify and analyse system and application level vulnerabilities to provide recommended counter measures or mitigating controls that reduce risk to an acceptable and manageable level.

• Driving security technologies evaluations, proof-of-concepts, and production pilots

• Building strong cross-organisational relationship through integration with the teams, in order to effectively influencing staff across the IT organisation and product groups

• Managing the lifecycle of security technologies

• Staying current with security technologies, as well as development techniques and methodologies in order to make recommendations for use based on business value

• Maintaining oversight of the design and implementation of IT systems to ensure appropriate and effective security controls are included.

• Contribute to the definition of overall IT architecture from a cybersecurity lens.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking a dynamic and experienced Sales Engineering Director to lead our team of sales engineers across the APAC region (8-10 team members). The person will be responsible for managing all facets of the sales engineering function.  These include leading the most important sales cycles, ensuring technical plus professional excellence along with the recruiting, development and leadership of a team of Sales Engineers.

In this role, you will drive the technical sales process, ensuring our sales engineers deliver exceptional support and demonstrate the value of our SaaS business intelligence solutions to prospective clients. You will collaborate closely with sales, product management, and customer success teams to maximize our impact in these regional markets and support our global growth strategy.

Your Focus

• Manage, mentor, and develop a high-performing team of sales engineers across the APAC region.

• Foster a culture of collaboration, innovation, and continuous learning.

• Partner with the sales team to understand customer needs and provide technical expertise during the sales cycle.

• Lead product demonstrations, proof of concepts, and technical presentations that effectively communicate the value of our solutions.

• Sales cycle leadership means personal involvement in the most important sales cycles in their assigned region to ensure the highest possibility of success. This may include individual contribution. 

• Stay updated on industry trends, competitive landscape, and our product capabilities to provide valuable insights and guidance.

• Assist in the creation of technical documentation, FAQs, and training materials for internal teams and customers.

• Work closely with product management and engineering teams to relay customer feedback and influence product roadmap decisions.

• Coordinate with marketing to ensure that technical materials are aligned with sales campaigns.

• Establish and monitor key performance indicators for the sales engineering team.

• Report on team performance, sales opportunities, and customer feedback to senior management.

• Engage with key customers and prospects to build relationships and understand their technical requirements.

• Support customer onboarding and implementation efforts as needed to ensure successful product adoption.

• Support Partners of MicroStrategy to identify and define joint opportunities. The individual will provide functional and technical advice, sales training and other in-person support to Partners on an as-needed basis.

• Advance the product knowledge of MicroStrategy Partners through education, training, skills transfer, and best practices.

Required Experience and Skills

• Demonstrable experience in a sales engineering management position with proven ability to lead and motivate a high-performing team in a fast-paced environment (8-10 team members).

• Strong previous experience in a Sales Engineering (Pre-sales) position, supporting sales cycles selling Business Intelligence or other high-value business solutions.

• Experience with BI tools (e.g., MicroStrategy, Tableau, PowerBI, Qlik, SAP Analytics Cloud, Quicksight, Business Objects, Cognos, Looker).

• Training in value-based selling (MEDDICC, Force Management, Demo to Win, etc.)

• Demonstrated sales success.

• SaaS and Cloud based selling with Hyperscalers and other partners (AWS, GCP, Azure).

• Excellent communication, presentation, and interpersonal skills.

• Strong problem-solving skills and the ability to think strategically.

• General knowledge of AI and prompt engineering.

• General knowledge of the BI and analytics market.

• Specific experience with MicroStrategy is a major plus.

• Experience with data modeling, data warehousing, data engineering, data integration

• SaaS and Cloud based selling with the main Hyperscalers (AWS, GCP, Azure).

• Familiarity with APAC markets and cultures, with fluency in English; additional languages are a plus.

• Ability to travel as required.

• Degree educated or equivalent (Computer Science or Information Technology).

Your Career

Palo Alto Networks is scaling its world-class strategy organization and looking for its next senior leaders in the area of security services. Though our security services are successful both in the market as well as at preventing attackers, the landscape is continually changing and in need of innovation leadership.

The Palo Alto Networks Strategy function is a focused team that works on our most mission-critical business challenges to drive and support our industry-leading growth. As a Director, Renewals Team, your efforts will directly impact the overall strategy and success of a world-leading cybersecurity business. You will collaborate on complex business and technology problems that are top-of-mind for our executives, particularly as those relate to key partnerships having strategic value to the business. You will lead initiatives with stakeholders to formulate mutually beneficial and measurable outcomes for technical and business objectives with strategic partners. You possess a unique blend of business insight, business strategy experience, big-picture thinking, influencing skills and ability to collaborate with a large number of constituents within Palo Alto Networks.  

Your Impact

• Ensure that all sales quota and management objectives are met

• Ability to accurately forecast and drive a committed number on a weekly, monthly, and quarterly basis 

• Provide detailed forecast and feedback to leadership on behalf of your team

• Motivate and manage leaders to drive pipeline development and revenues through sales efforts leveraging the partner network

• Clearly understand all product offerings, subscription and renewal licensing models

• Collaborate with Area VP/ District Sales Manager to identify strategies to achieve sales goals and uncover new, high value opportunities

• Collaborate with the Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction

• Manage the overall day to day operations of the renewals organization 

• Coaching and development of subordinates

• Supervise and close on large deals through to completion

• Development of metrics and reporting, by gathering the needs of management and delivering useful reports

• Coordinate, direct and monitor the outbound efforts of assigned Renewals teams by tracking and reporting weekly activities.

• Provide accurate, ongoing reporting through the continuous update and maintenance of necessary reports in Salesforce.com

• Manage and develop new processes

Team Summary

The Marketing Manager in the Singapore team will lead and support campaigns and partnerships to grow Visa’s overall brand equity with consumers, such as cardholders and businesses. The Visa Brand Promise is to uplift everyone and everywhere, by being the best way to pay and to be paid. With this goal in mind, we strive to ensure that the brand shows up in a meaningful way at the relevant occasions to bring across this narrative to our partners and customers.

What a Marketing Manager does at Visa:

The person will be involved in building up the overall direction for marketing initiatives and be responsible for the day-to-day execution with cross functional teams, clients, vendors as well as partners.

Key Responsibilities include:

• Drive and support our clients’ (i.e. Banks, Fintechs, Merchants) payments marketing initiatives with Visa’s marketing advisory and solutions, working closely with the Accounts Leads to strategise and propose impactful and relevant marketing programs to drive business revenue for our clients, across both B2B and B2C programs.
• Lead day-to-day client engagements and management of Marketing Value Added Services (VAS) projects in close partnership with the respective Business Development and Account Leads. Oversee all administrative deliverables related to client marketing project management and VAS including but not limited to revenue tracking, marketing approvals, procurement processes, contract management and VIK process management in full compliance with Visa’s policy and process
• Day-to-day management and liaison with agencies, partners and internal stakeholders to implement and manage above initiatives as well as brand related marketing activities
• Work extensively with marketing teams in other markets as well as local country cross-functional teams (i.e. Sales teams, Products, Commercial Products) to ensure smooth launch and execution of marketing activations to support key business strategic initiatives
• Ensure timely executions and deliverables from agencies and vendors as well as proper documentation and paperwork across the whole project lifecycle.
• Open communication between partners and vendors to ensure that work is executed and implemented accurately.

Why this is important to Visa

You are critical to driving our overall brand value equity and this extends beyond marketing campaigns, it also includes supporting our clients and partners to excel in their marketing initiatives, hence, directly driving our common interest in stabilizing and growing clients’ and Visa’s businesse