Responsibilities

· Design, develop and debug for legacy and new product firmware

· Research, design and integrate suitable algorithms/GUI/library into existing/new products

· Maintain and improve the performance of existing software

· Assist with hardware troubleshooting & support hardware debugging

· Code library and documentation for current and future usage

· Design a flowchart to plan your program

· Perform statistical analysis and fine-tuning using test results

· Any other duties as may be assigned

Requirements

· Higher NITEC, Diploma or Degree in electronics, mechatronics/robotics, Embedded systems, software or related fields

· No experience needed

· Ability to code in C is highly advantageous

· Knowledge in electronics and schematic is a plus

· Outstanding analytical and problem-solving skills

· Able to start work within short notice will be an advantage

Handle pos register

Handling cash flow

Track expiry dates

Replenish stocks

Keeping the store clean and tidy

Dispatch parcels to customers

Able to communicate in english

PC literate

About our client: Our client is a manufacturer of offshore drilling and production equipment that is well-suited for use in deepwater applications.

About the role:

• Review of enquiries and contract tenders
• Ensuring that relevant sections of the ITT are distributed internally to the appropriate departments.
• Attending meetings with tender pursuit team and identify responsibilities, required inputs and key dates. Must actively pursue this to ensure target dates are met
• Review of all information relating to bid, clarification of responses received from internal support departments and insertion of qualifications into bid document as appropriate
• Gathering support information from internal drives for insertion into bid document
• Preparation and compilation of quotes and proposals in accordance with ITT guidelines.
• Maintaining single point of contact for the client during the bid and bid clarification phases
• Distributing bid clarification documents to the responsible personnel, expediting the timely response therefrom and submitting the clarification responses to the client
• Complying with Quality and HSE regulations, policies, procedures as applicable to function
• Gathering and maintaining standard information packages in support of tenders
• Respond to Pre-Qualification and Market Survey request from Customer

About you:

• Min 2 years experience
• Preferably Diploma in Manufacturing or Mechanical Engineering
• Strong IT skills including working knowledge of Microsoft Office
• Good planning and organizational skills
• Good communication and interpersonal skills
• Good if have Quotation/Tender Preparation experience

Other:

• Work location: Tuas (pick-up transport provided)
• Work hours: Monday to Friday (8am to 5.15pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About our client: Our client is an MNC in the Construction industry.

About the role:

Accounts Payable:

• Verify and match vendor invoices against PO
• Verify Employee expenses claim
• Process payments
• Prepare information for monthly reports

Accounts Receivables:

• Prepare invoices and ensure delivery of invoices to clients
• Review receivables from clients every week
• Process receipts

Cash flow

• Prepare cash position statement every week

About you:

• Diploma / Degree holder in Accounting / Business Administration / ACCA or equivalent qualification recognized by ISCA
• Has a minimum of 3-4 years of accounting experience
• Has the ability to work independently, communicate effectively, and possess strong interpersonal skills.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

About our client: Our client is a leading energy retailer for the residential and commercial sectors.

Work Location: East

About the role:

• Responsible for maintaining a full set of accounts
• Quarterly GST preparation
• Housekeeping and filing of finance documents
• Perform month-end closing for financial reporting
• In charge of stock take and resolve any inventory discrepancies
• Any other ad-hoc responsibilities assigned by the management, if any.

About you:

• Candidate must possess at least a Diploma in Finance/Accountancy or equivalent with at least
• 2 Year(s) of experience in keeping a full set of accounts
• Excellent organization, problem-solving, and communication skills
• Resourceful, self-motivated, meticulous, and able to work independently with initiative
• Proficient in Microsoft Office applications

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Responsibilities

• Work closely with the Content and Marketing team to produce educational, informative and entertaining output in the form of infographics, illustrations and animated videos.
• Support Video projects with motion graphics and editing to produce live action videos.
• Work with the Performance Marketing team to create campaign creatives in the form of banners, landing page designs, social ads, which may be static or animated.
• Support the Product Experience team with creating relevant and delightful illustrations and motion graphics in the context of a responsive web environment
• Develop a habit of testing your designs and ideas with the team, gathering feedback and data from campaigns, social media performance and other means to justify brand direction and stylistic explorations.

Competencies

• Killer motion and graphic design skills, with an expert foundation and high sensitivity to composition and communication in visual design
• Attention to detail. You must be a design nerd who finds beauty in perfect alignment and crisp image rendering
• You’re great at working smart and putting customer impact first. In our fast-paced environment, balancing quality, effort and impact means working smart. You’re able to create creative, impactful concepts that can be done efficiently, without excessive tedious work that creates minor impact on your audience.
• Ability to design within a Brand style. You must be able to understand our brand and translate our visual language into design materials.
• Be a team player. Work and thrive in a tightly-knit and highly collaborative team of multi-skilled designers, marketers, product managers and writers. You must be able to understand the needs and concerns of a variety of teams with different priorities.
• Ability to articulate. You must be able to articulate design decisions and understand how your design fits in the greater brand concept while meeting revenue-driven goals.
• Trend spotter. You keep up to date with the latest content and design trends in the market, and are able to expertly translate these to the MoneySmart brand.
• Learn fast. You must be able to assimilate information and organize and present them in a succinct and comprehensive manner.
• Be curious. Have a hunger for knowledge, unafraid to ask questions and strive for continuous learning.
• You must know your 12 Principles of Animation. You must have had a decent foundation in Animation (being self-taught counts), and it should show in your portfolio work.
• You have a knack for storytelling. The best way to create something that someone cares about is to wrap it in a story. You can make anything interesting and engaging, or you love the challenge of doing so.

Requirements

• Min 2 years experience in motion design and digital marketing or social media design in an agency, in-house design team or freelance experience.
• Strong visual portfolio with motion design, documentation from concept to delivery is a plus.
• Experience with Adobe After Effects and Illustrator. Ability in the rest of the Adobe Suite is a plus.
• Experience in creating motion graphics for responsive Web or App environments is a plus.
• Video editing experience is a plus.

Overview:

We are expanding our dynamic team and currently seeking for recruitment consultant ranging from Junior to Managerial levels.

Whether you're a seasoned professional who are looking for leadership and management career opportunities or just starting out in your career, we welcome you to explore this rewarding opportunity with us. We have opportunities for growth and development tailored to your career stage.

Job Descriptions:

• Acquire new clients and foster positive & long-term relationships.
• Recognize and strive to meet client's hiring needs and develop effective recruitment strategies.
• Engage in full cycle of recruitment process including source, screen, and evaluate candidates using various channels.
• Conduct interviews and assessments to identify candidates' skills, qualifications, and suitability for specific roles.
• Provide guidance and support to candidates and clients throughout the recruitment process.
• Build and maintain a strong network of qualified candidates and develop long-term relationships to ensure a consistent talent pipeline.
• Stay updated on industry trends, market conditions, and recruitment best practices.

Requirements:

• Dynamic, self-motivated individual with a positive work attitude.
• Results-driven mindset with a focus on achieving recruitment targets.
• Ability to converse professionally with both clients and talents on a daily basis.
• Applicants of all experience levels are welcome to apply.
• Minimum Diploma in any discipline.

What we offer:

• Comprehensive training and mentorship for junior recruiters.
• Opportunities for career advancement.
• Team based working environment and strong support from top management.

Centific Global Solutions is currently seeking a Circuit Provisioning Engineer with a keen eye for detail, adept at understanding interconnections, and experienced with Network/OTN equipment. The ideal candidate should be proficient in troubleshooting both physical and logical circuits across various internal stakeholders, external vendors, and different time zones. Flexibility in using multiple tracking platforms and sheets is essential, along with a strong inclination towards continuous improvement processes and solutions. Previous experience in a dynamic work environment is preferred, with an added advantage for those who have worked in the Telco/Infrastructure sector and have experience managing external vendors and data centres.

Job Responsibilities:

• Manage circuit move, add, change and disconnection orders (MACDs) life cycle.
• Issue Letter of Authorization and Connecting Facility Assignment (LOA-CFA) and loading cross connects orders.
• Directly execute or manage local vendor technicians for circuits and cross connect delivery, provisioning and troubleshooting.
• Facilitate physical layer installation of network cabling according to cabling matrices, physical circuit troubleshooting and fault analysis.
• Provide ongoing support of production environment and coordinate with vendors, system owners, and other operations teams to resolve any issues.
• Responsible for coordinating and tracking requests/orders and providing weekly reports.
• Post documentation on each implementation.
• Participate in On-Call Rotation for Ad-Hoc troubleshooting between internal teams and external providers.
• Assist with other regional works during business hours for maintenance related works.

Data Accuracy

• Inventory Database Improvement Strategy in terms of maintaining Circuit and Spares Inventory database.
• Create plan for healthy amount of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold
• Raise Site and Vendor Remote Hands to perform site audits when needed.
• Update CDP/Internal documents when requested and perform ad-hoc tasks when required.

Vendor Support

• Initial POC for all Vendor Queries relating to interconnection, troubleshooting.
• Create Colocation Inbound/Outbound Shipments and track Deliveries when asked.
• Update internal documentation for all Internet Provider contact and circuit details.
• Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities.
• Submit Vendor Remote Hands Requests to support physical works on site.
• Perform regular audits for all circuits, spares inventory.

Job Requirements:

• Diploma or Bachelor’s Degree in IT, or equivalent.
• Minimum 2 years’ experience data centre or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and operating within equipment lifecycle processes.
• Experience executing detailed MOPs, technical instructions, following documentation.
• Knowledge of relevant technologies - fibre optics, network interface types: form factors and protocols.
• Strong troubleshooting skills technical, logistical, process, and others.
• Experience planning and coordinating with field operation technicians, engineers, contractors, and vendors with Telecom ISP and Colo Providers.
• Excellent oral and written communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting.
• Basic command-line proficiency in Linux/Unix and any switch OS CLI
• Able to work independently with minimum supervision.

Preferred qualifications:

• Experience coordinating/leading junior field operation technicians/engineers, contractors, and/or vendors in a telecommunication working environment.
• Experience collaborating across multiple levels and functions.
• Anticipate problems in planning and proactively limit project-impacting factors.
• Strong documentation skills for technical processes & procedures as well as accurately recording large amounts of detailed data.
• Have basic knowledge in ticketing system (JIRA) for tracking all requests.
• Relevant Certifications: Server+, Network+, A+, CDCTP, CDCPM, etc.

About Centific

Centific is a global digital technology services company with solutions across various industries. Led by a people-first, intelligence-driven approach, Centific enables experiences that help brands thrive in a sustainable and meaningful way, working to create long-term value and loyal customers for our clients – now and in the future. With clarity of vision, technological expertise, and operational excellence, Centific is the partner of choice for those who want to run smarter - and those who want to change the race. Our diverse team of over 3,800 people works to deliver on the promise of technology and human-centricity every day. Are you ready to start solving today’s industry-specific challenges with tomorrow’s cognitive technology? Lets talk.

Your Authentic Self at Centific

Centific is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Centific is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

What you’ll be doing

• Perform system analysis, design and testing according to the project goal and needs
• Gather requirements from users, design, implement, maintain application system and project management.
• Deploy, maintain and troubleshoot core business application including application servers, associated hardware, endpoints, and databases.
• Develop, analyse, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
• Translate highly technical specifications into clear non-technical requirements.

What you’ll need

• Degree or diploma in Computer Science, IT, or relevant field
• At least 6 years of web-based applications development experience with one or more of the following qualities:

1. .NET Platform: Windows, IIS Server, HIS Server, SQL Server
2. J2EE Platform: Apache HTTP Server, JBoss Application Server, Oracle Database
3. Pega CRM

• At least 3 years as a Project Leader, able to handle projects and contracts independently
• Technically competent in one or more of the following languages, tools and technologies:

1. Frontend/full-stack development experience using Microsoft Azure development platform such as .Net core, Logic Apps, App Services, Azure Data Factor, SQL database,
2. Others such as Angular, NodeJS, CSS, HTML, Javascript, etc
3. Micro-services and container technologies eg. Kubernetes, Restful API, OAUTH 2 and 2 Way SSL
4. Experience in building secure and resilient applications

• Experience in the following will be an added advantage:

1. UI/UX design
2. Adobe technologies eg. Adobe Experience Manager (Sites/Forms), Adobe Analytics, Adobe Target, Adobe Launch, Adobe Campaign, Adobe Audience Manager
3. Azure DevOps
4. GitHub

• Agile software development tools and standards eg. SCRUM
• Proven experiences in implementing, troubleshooting, performance tuning of web applications.

Benefits

• AL: 14 days
• ML: 14 days
• Medical card
• 1 month bonus upon completion of contract
• Renewable contract

Interested applicants: kindly submit your resume to [email protected]

Job Description

• Handle full set of accounts, ensuring compliance with current accounting practices.
• Oversee daily accounting and finance operations, including but not limited to:
• Purchasing and payables
• Cash receipts and receivables
• Intercompany balance and transaction reconciliation
• Bank reconciliation
• Maintenance of Fixed Asset Registry and other asset and liabilities schedules
• Perform group consolidation to streamline financial reporting.
• Monthly review of entities’ and group's receivables, ensuring conformity to IFRS 15 and IFRS 109.
• Monthly review of entities’ and group's leases, ensuring conformity to IFRS 116.
• Prepare, review, and analyze monthly management reports, variance analysis, and commentaries against budget, forecast, and prior periods.
• Ensure timely preparation of Financial Statements, management reporting, cash flow, budget, and audited financial statements by Entity and Group.
• Check and ensure all audit schedules, payment vouchers, invoices, and credit notes are in order.
• Liaise with auditors, tax agents, corporate secretary, and bankers for all financial accounting matters.
• Manage and coordinate with outsourced accountants including but not limited to Australia and Japan.
• Possess knowledge of trust structures in Australia and Japan, a significant plus.
• Handle any other adhoc requests by the Head of Finance.

Job Requirements:

• Minimum Degree in Accounting with at least 5 years of relevant working experience.
• Proficient in using finance systems and MS Excel.
• Strong leadership, communication, and interpersonal skills.
• Positive mindset and open to taking up new challenges.
• Project management skills.
• High analytical and problem-solving skills.
• Critical thinker with intellectual curiosity and strong professional judgment.
• Self-motivated individual with an initiative mindset.
• Able to work independently or as a team player.
• Applicants with CA, CPA, or ACCA qualifications are a plus.
• Applicants with international, real estate, or relevant audit background are preferable.

Job Descriptions:

• Use UX principles and approaches to solve problems for clients briefs
• Be able to create all visual outputs such as ATL key visuals, Digital Banners, Social media posts, UI design for web and mobile applications.
• Produce low to high fidelity wireframes, for usability testing before actual creative input and production.
• Be responsible for every visual outputs for internal and external needs
• Ensure the timely and successful delivery of all deliverables requires
• Always crave for new knowledge, and always keep up with latest digital and visual trends

Requirements :

• Diploma and above from any reputable polytechnic, university, preferred in fields of Visual Communication Design, or Advertising
• Minimum of 3-5 years experience in Design & Creative Industry or Digital Marketing Industry
• Proficiency in Adobe Creative Suite, Adobe XD, Figma
• Excellent communication skills with internal and external parties
• Excellent oral and written communication skills in English
• Be a team-player and possess a positive attitude towards learning
• Have strong work ethic and committed to building enduring, client focused relationships, goal oriented
• Possess keen eyes for details on visual communication and guidelines
• Possess strong creative conceptual ability for generation of key visuals for campaigns for property, FMCG, Fashion and automobile briefs
• Have a basic to middle level understanding of User Experience Design principles
• Ability to work agile and flourish in a fast-paced environment
• Excellent interpersonal, organizational, and problem-solving skills with the ability to multitask
• Must be able to take on constructive feedback criticism well.
• Must have an interest in learning and growing, and be able to demonstrate reliability, professional conduct, and a strong work ethic
• Strong sense of urgency and responsiveness

About our client: Our client is a leading energy retailer in the residential and commercial sectors.

Work Location: East

About the role:

• To assist in the drafting of customer agreements for the Group promptly.
• To conduct searches, collate and verify relevant documents from various parties, and ensure completeness of documentation before drafting agreements
• To maintain proper filing of contracts and safekeeping of original agreements at all times.
• To assist and support in providing contract-related information to various parties as and when requested.
• Preparation of documents to respective finance personnel for accounting purposes.
• Scanning and uploading the full contracts with all attachments onto ERP Systems
• Create of new customer code.
• To furnish a final reminder, initial and commence a legal proceeding as according to the Group protocol.
• To monitor and follow up on legal cases until the cases have closed or concluded.
• To liaise with lawyers on legal matters
• Arrange to meet up with customers together with Sales personnel to negotiate repayment plans
• To update respective Finance/Commercial/Credit Control personnel on the account status on legal-related matters.

About you:

• Diploma in any discipline with at least 2 years of working experience.
• An energetic individual who can work efficiently and independently
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Proficient in Microsoft Office applications.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Lung cancer is one of the most common cancers in Singapore. There are many unmet needs of patients coping with lung cancer. Lung Cancer Education and Advocacy for Patients (LEAP) was launched in 2019 with the aim to educate, support and empower our patients. As the patients’ voices and experiences are integral to advancing lung cancer care, LEAP has set up a patient advocate council to keep educational and research efforts patient-centric, improve patient journeys and provide holistic care.

As the council increasingly engages the local, regional and international stakeholders, a patient advocate council manager is vital to its success. LEAP is looking for an experienced, nimble and enthusiastic advocacy manager, who can enable the council’s growth and amplify the impact of its initiatives.

Responsibilities:

• Engage and collaborate with a core groups of patient advocates to address critical issues and seek solutions relating to lung cancer care
• Build and manage strategic relationships with various local and international patient advocacy organisations, medical associations, industry partners and government bodies
• Foster patient centric focus in lung cancer research, education and care by enabling opportunities for patient participation and collaboration

Requirements:

• Degree in healthcare, business, marketing, health economics or closely related discipline
• At least 3 years of experience in relevant healthcare, pharmaceutical or advocacy field
• Prior experience in engaging patient organisations, pharmaceutical industry or government bodies is highly desired
• Excellent interpersonal and communication skills - able to engage with all levels of stakeholders
• Possess good organizational skills and a strong interest in finding solutions and improving health outcomes for patients
• Proactive, self-motivated with a solution-oriented mindset
• Expert command of language both written and spoken
• Keen passion for advocacy

A glimpse of what you’ll do:

• Network Optimization and Performance:

1. Monitor network performance and proactively identify and resolve bottlenecks and issues.
2. Perform ongoing tuning and optimisation of network hardware and software components such as updates and upgrades.
3. Perform network operations activities such as installations of network equipment according to design specifications.
4. Align infrastructure operations with agreed service agreement standards.

• Troubleshooting and Problem Resolution:

1. Lead efforts to diagnose and resolve network incidents and outages.
2. Follow up with users to ensure problem has been resolved.
3. Recommend system modifications to reduce user problems.

• Technical Leadership:

1. Provide technical leadership and mentorship to junior network engineers.
2. Design and implement complex network solutions that align with business goals and industry best practices.
3. Plan and execute network expansion and upgrade projects.
4. Participate in network architect designs discussion.

What you’ll need:

• Bachelor's Degree in Computer Science, IT, or equivalent fields
• At least 5 years of experience in the network engineering with a strong background in network design.
• Expertise in routing and switching technologies (Cisco, Juniper, etc.).
• In-depth knowledge of security protocolsand best practices.
• Industry certifications such as CCNA, CCNP or CCIE are highly desirable.

Benefits

• AL: up to 21 days
• ML: 14 days
• Flexibenefit: $660 per year
• Bonuses: total package ranging from 14-15 months

Interested applicants: kindly submit your resume to [email protected]

The Manager (CTE-CTO) shall have sufficient professional experience to fulfill a specialist role in contributing to the development of the clinical trial program at NCCS. The Manager shall also assist the Senior Manager / Principal Clinical Research Coordinator (PCRC) to plan and manage the operations of the Clinical Trials Office (CTO) of the Division of Clinical Trials & Epidemiological Sciences (CTE).

The Manager has to ensure that clinical trials are performed in accordance with applicable guidelines such as the protocol, Good Clinical Practice (GCP) Guidelines, all applicable regulatory requirements and the Clinical Trials office’ Standard Operating Procedures.

Major Duties And Responsibilities (90%)

• Obtain sufficient information from study protocols and industry sponsors, obtain costings from relevant divisions/departments involved and assist in budget drafting for studies. Negotiate with the sponsors on the pricing and the type or number of patient assessments to be included in the budget.
• Assist Senior Manager / Principal Clinical Research Coordinator (PCRC) to create training plan for CTE-CTO. The Manager shall be involved in the training of staff and recommend staff for external courses. The Manager will monitor the progress and outcome of training to ensure competency, obtain feedback and ensure documentation of all training provided.
• Assist to ensure proper supervision of staff and operations of CTE-CTO. This includes monitoring of individual work progress and providing assistance whenever necessary, solving and giving advice on problems associated with procedures, communications, teamwork or working relations with other departments, time management, limited resources etc.
• Assist in ensuring that CTE-CTO has sufficient Standard Operating Procedures (SOPs) to guide its operations. The Manager shall write SOPs or supervise the drafting of SOPs for CTE-CTO.

Minor Duties And Responsibilities (10%)

• The Manager may be involved in drafting and reviewing of department P&Ps.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Requirements:

• A recognised degree, with at least 10 – 15 years of relevant healthcare or research setting.
• Possess breadth of knowledge and experience in relevant research regulations (HBRA, Health Products and Medicines Act) and Good Clinical Practice.
• Strong communication skills, good EQ, strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous and responsive with excellent communication and writing skills.

The Department of Pathology and Laboratory Medicine (Blood Bank) at KK Women’s and Children’s Hospital currently has a contract vacancy for a Medical Laboratory Technologist/ Scientist. You will be an enthusiastic member of the team providing scientific and technical input to the daily operations, issuing of blood/ blood products for transfusions, process improvement, management and development of the Blood Bank. The successful candidate will be appointed as either Medical Laboratory Scientist or Medical Laboratory Technologist, commensurate with qualifications and experience.

Essential basic requirements:

• A good degree (BSc or MSc) in Transfusion Science or Haematology or Biomedical Science.
• Ability and willingness to work shifts, including overnight, weekends and public holidays and on-call standbys.

Desirable requirements:

• Experience of working in a hospital-based Blood Bank or clinical Haematology Laboratory.
• Experience in quality assurance for the testing of clinical specimens.

We are looking for an experienced Software Developer, which knowledge in low code applications.

As an Low Code Developer, you are responsible for the development and maintenance of mobile and web based applications assigned and ensure that the applications are in working well, supporting both internal and external stakeholders in any errors or bugs in the applications.

Certified OutSystems (Traditional/ Reactive) are preferred.

Job responsibilities should cover the following but not limited to:

• Development, maintenance, support and troubleshoot reported systems errors and bugs and facilitate successful deployment and implementation of the applications.
• You will be assigned to develop functional components including screens, business logic and custom UI using the platform.
• Run test and documentation to ensure that applications are working in order
• Advise recommendations and corrections for applications across different teams
• You will be part of the agile project team responsible for delivering and maintaining applications
• Work as a team together with Product Owners and other stakeholders to understand user requirements
• To develop functional features while meeting the User Experience (UX) goals.
• You will participate in the definition and/or extend the data model of the applications enforcing proper referential integrity constraints
• You will be assigned to develop functional components including screens, business logic and custom UI using the platform

Job Responsibilities:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services
• Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily
• Depending on the projects assigned, candidates may be required to perform cross selling and upselling of products and services to existing customers and prospects

Requirements:

• Able to communicate fluently in English and at least one other language to attend to non-English speaking customers
• Prior experience in a call centre environment is preferred
• Candidates with prior customer service experience in other businesses and operations may be considered as well
• Possesses a customer service mind set and is able to empathise with customers and quickly grasp the issues they’re facing

KEY ROLE & FUNCTIONS

1. STANDARD OPERATING PROCEDURES

• Monitors all FOH operations, customer service and reservation system ensure all team members are following the 1 Group SOP, meeting the local safety and health standard.
• Follows and maintains highest quality standard of guest over all experience focusing on the 5 cores of Guest Satisfaction:
• Taste, Quality and Presentation of the Food and Beverage served.
• Friendliness and Attentiveness of the FOH team.
• Speed of Service
• Cleanliness and Atmosphere of both internal and external.
• Provide the Go-The-Extra-Mile Service
• Practice 100% table visit and ensuring that every guest walks out satisfied.
• Complete the daily checklist. Checks and maintains the overall general cleanliness of the outlet – floor, walls, ceiling, vents, windows and doors. Daily walk thru in ensuring the premises maintain the highest standard in providing both employee and guest a safe and healthy environment. Report all repair and maintenance issue immediately.
• Checks and updates all Point of Sales (POS) materials: - menus, tent cards, kids’ menus and promotion posters.
• Strict compliance of Operation Hours at all time.

2. GUEST MANAGEMENT (Primary Role)

• Manage all the key reservation systems and tools:
• Sevenrooms, Chope, Quandoo – Managing the usage of Sevenrooms, Chope and Quandoo reservation portal for the outlet. Ensure that reservation portal is working properly for both the guests and staff to book and use respectively. Availability of tables should continuously be monitored and updated based on the outlet’s operation timing, special events, marketing events and other big groups booking. Review and monitor website, update menu, reservation time and ensure all promotions are up to date.
• TripleSeat – Review and update the reservation bookings based on the updated events calendar on Tripleseat. Responsible in blocking, booking and updating of big groups reservation inside Tripleseat portal.
• Main phone lines – Ensuring that main phone lines are working well for the customer’s call and enquiries. Attending to all calls promptly and be able to provide informative answers.
• WhatsApp Business App / Mobile phone lines - Ensuring that mobile phone lines and WhatsApp business app are working well for the customers’ call, messages and enquiries. Attending to all guests calls and messages promptly. Blasting out promotions strategically and professionally to the customers through WhatsApp Business messages.
• Reservation Email - Ensuring that reservation email is working well. Replying and attending to all email enquiries efficiently and professionally.
• Managing all the key reservation system efficiently and understanding the importance of phone calls = reservation = revenue.
• Manage table management and reservation allocations efficiently and systematically.
• Manage the day to day operations starting from welcoming guests, ushering guests to their respective seats and tables and attending to their queries.

3. SALES REPRESENTATIVE

• Taking the lead on big group sales strategy and coordination. Managing all enquiries efficiently using the most effective approaches engaging with the guest, ensuring that all group bookings requirements and F&B package customization are attended to. Close coordination with head chef on menu planning, special request, price and food tasting (for high spenders).
• Coordinating with Sales planner on all small group enquiries that have not meet the minimum spending requirement.
• Planning all big group reservation and collection of deposits, achieving the big group sales target, Update the Concierge Manager by updating the big group tracking on a weekly and monthly basis.

4. MARKETING REPRESENTATIVE

• Close coordination with respective Marketing Executive in ensuring the marketing initiative, activation and execution are well briefed to the team members. All marketing mechanics such as poster and tents card are properly managed and available for the guest.
• Responsible in marketing initiative by promotions and blasting out of EDMS and offers to guests with the usage of emails or WhatsApp messages.
• Drive the S&M initiative to ensure that it increases foot traffic and contributes to additional revenue.

5. ADMINISTRATIVE MANAGEMENT

• Manage the compilation of all guest database on a weekly basis and forward to the marketing team every Sunday for the master lists.
• Management of feedback forms collections and compilation.
• Ensuring that thank you notes are sent out to the guests after their visit in the outlet through either WhatsApp messages or email.
• Handles any special menu printing and formatting for any guests that requires any special dietary restrictions.
• Responsible in producing the weekly/monthly reservation reports and analysis to the concierge manager for customer analysis.

6. PEOPLE MANAGEMENT & TRAINING

• Creating a healthy fun working environment through positive leadership and good management skills; leading by example. An Assistant Concierge Manager, should be able to resolve all issues professionally making the best decision best for the business.
• Ensure all customer service officers fulfills their set of designated responsibilities while ensuring that all service standards are carried out efficiently.
• Assisting the Concierge Manger in training Concierge team and product knowledge. Ensure training materials are updated consistently, weekly training and hour commitment.

We are a German multi-national company specializing in design & construction of building envelopes and related steel infrastructure.

We are inviting dynamic candidates who share our commitment to ensuring the safety, health and well-being of all our interested parties.

Be a part of Team MERO!

Qualifications:

• Degree / Diploma in Civil / Structural Engineering.
• 8-10 Years Work experience in steel structures / facade industry
• Minimum 2 years experience in 3D modelling.
• High level proficiency in Autodesk Revit Architectural and skilled in AutoCAD 2D & 3D.
• Knowledge of Revit/Rhino/Tekla Structures preferred
• Proficiency in Microsoft Office products such as Excel and Word.

Responsibilities:

• To use appropriate software applications to create, modify and analyse design models for buildings, structures and engineered elements
• To prepare and submit drawings for elevation, floor plan and detail drawings according to project specification by ensuring the derivative design drawings are in accordance with the group design guidelines and structural calculations
• To read and interpret architectural drawings and produce quality structural, façade and building science models, drawings and details under the supervision of an Engineer.
• Collaborate with other disciplines and perform clash analysis to ensure the ongoing coordination of Structural models throughout the project.
• Prepare design drawing and 3D rendering for Bid and Tender Presentation.
• To ensure the design drawings tally with the structural calculations, able to interpret architect's concept requirements & comments and main contractor comment requirements.
• Provide cost-effective and diverse design solutions during coordination / collaboration meetings with Client and Consultants and ensure that design adheres to the design specifications and standards
• Updating “as-built” drawings for final submission
• Use information received from various formats (Sketches, BIM Execution Plans, architectural drawings, AutoCAD drawings, PDFs etc.) to develop design packages.
• Understand and operate according to project scope, specifications and design criteria within a project task team.
• Understand and manage drawing workflow between engineering disciplines.
• Develop model families (primarily Revit families) for general and project-specific needs.
• Collaborate with other designers, engineers, architects and clients to convert information into a layout designs and drawings using REVIT and AutoCAD 2D & 3D.
• Create 3D model of systems to support design initiatives by working with a technical & design team
• Participate in design coordination and clash detection correction sessions working with other contractors and architects.
• Work with other modelers, CAD specialists and designers to build/manage model databases, templates and standard procedures.
• Offer mentorship and guiding the technical & design team to improve software knowledge on 3D shop drawings process from Revit Model.
• Investigate software tools to support engineering or downstream project management.

Key Responsibilities:

1. Individualized Education Planning:

• Collaborate with families, therapists, and other professionals to develop and implement individualized education plans (IEPs) for students with special needs.
• Learn to conduct assessments to identify students' strengths, needs, and learning goals.
• Assist in adapting and modifying curriculum materials, teaching strategies, and instructional methods to meet the unique needs of each student.

2. Classroom Instruction:

• Deliver instruction to students with special needs, under the guidance and support of experienced educators.
• Implement various instructional techniques, materials, and technologies to accommodate diverse learning styles and abilities.
• Create a positive and inclusive learning environment that promotes student engagement, participation, and social-emotional development.

3. Progress Monitoring and Evaluation:

• Learn to monitor students' progress and assist in assessing their academic, social, and behavioral development.
• Contribute to maintaining accurate and up-to-date records of student performance, observations, and achievements.
• Collaborate with the multidisciplinary team to review student progress and provide input on instructional strategies and interventions.

4. Individualized Support and Differentiation:

• Provide support to students based on guidance from experienced educators, including implementing remediation, accommodations, and modifications.
• Assist in differentiating instruction to address a range of abilities, interests, and learning styles within the classroom.
• Collaborate with therapists and support staff to integrate therapeutic goals and strategies into the educational program.

5. Collaboration and Communication:

• Collaborate with colleagues, therapists, and families to ensure a coordinated and holistic approach to student support and development.
• Participate in team meetings and contribute to discussions on student progress.
• Develop effective communication skills to maintain open dialogue with parents and caregivers regarding students' educational goals, progress, and strategies for support.

6. Professional Development:

• Engage in comprehensive training and mentorship programs designed to enhance your knowledge and skills in working with students with special needs.
• Stay updated on best practices, research, and advancements in special education through ongoing learning opportunities.
• Contribute to a culture of continuous learning by actively participating in training sessions and sharing knowledge and resources with colleagues.

Requirements:

• Diploma in Special Education/Early Childhood or a related field.
• Genuine passion for working with individuals with special needs and making a positive impact on their lives.
• Strong interpersonal and communication skills to collaborate effectively with students, families, and a multidisciplinary team.
• Demonstrated empathy, patience, and a growth mindset.
• Willingness to learn and adapt to the specific needs of each student.
• Ability to follow instructions and implement strategies provided by experienced educators.
• Commitment to ongoing professional development and continuous learning

Others:

• Woodlands/Changi outlet

We are looking out for BDMs / Senior BDMs to grow our business, and help our clients enhance their capabilities.

Do you want to be rewarded financially for your efforts?

Do you want to sell solutions that have withstood the test of time?

Do you want to work in a company that invests in developing their people?

If the answer is “yes” to all 3 questions, send us your application. We would love to meet you.

Job Description

• Build and develop new and existing sales channels.
• Arrange business meetings with prospective clients.
• Identify clients’ needs and promote services provided by Beacon to address their needs.
• Prepare proposals, follow up and conduct sales presentations to prospective clients
• Manage and maintain relationships with existing customers
• (SBDM role) Lead and guide other BDMs.

Requirements:

• Insatiable appetite for generating new business and exceeding targets
• Competent in conducting presentations to clients
• Good in building relationships with clients
• Excellent communication (written and spoken) and interpersonal skills
• Diploma or Degree (in relevant disciplines)
• (BDM role) Min 2 years of solid experience in B2B sales of service solutions
• (SBDM role) 5-year sales experience in industries similar with Beacon
• (SBDM role) Thinks strategically and analytically
• (SBDM role) Able to coach and guide team members to bring in results

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and book appointments accordingly

• Perform cashiering duties, attend to and manage patients’ enquiries

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

Roles & Responsibilities

Manage the Rope Access Team and Projects as Rope Access Level 3

Create, implement and control an appropriate rope access management system

Assist with the maintenance of the Company’s rope access work procedures, Risk Assessment, in line with the IRATA ICOP

Carry out works requiring Rope Access skillsets including maintenance works like painting, sealant, etc, and any other Maintenance requiring rope access skills

Conducts inspection of Personal Protective Equipment (PPE)/ platforms

Evaluate detailed work instructions issued and highlight any risks for effective mitigation

Attends Toolbox meetings before the start of work and highlights any safety concerns

Prepare and submit Service/inspection Reports within the specified time

Requirements

Must have IRATA Level 3 certification

Proficient in Microsoft Office

1 year experience as Rope Access Level 3

Additional

Commission package if interested in sales

Interested candidates, kindly submit resume through this portal

We will contact you if you are shortlisted!

Service Co-ordinator is responsible for the day to day handling of all the incoming local services, key point of contact for the key customers and arranging worldwide services. Part of a global team providing 24/7 service and key part of frontline team.

1/ Coordination Tasks

• Handling of all incoming service requests and spare parts sales processing
• Reviewing e-mails and prioritising responses taking into account time scales, time differences, shipment of spares, urgency, commitments to customers and outside assistance (Suppliers, Tech Support, Purchasing, Sales and Finance)
• Liaising with ships agents worldwide to arrange the attendance and shipment of parts.
• Responsible for service confirmation, quotations of worldwide services rates to customers including expenses and checking availability of spares.
• Work closely with Service Supervisor/engineers to plan the local services.
• Responsible for agreeing scope of work and charge point with customer. Ensuring the relevant purchase order is received if necessary.
• Check customer financial data and if necessary prepare a pro-forma invoice and payment in advance
• Liaising with Shipping Dept to arrange delivery of spares within given time scales, port location, local limitations etc.
• Responsible for providing feedback/outcome of service to customer and providing solutions for follow-up services.
• Arranging returns for defective and unused parts via RMA process.
• Working with Sales to organize installation projects and informing them of any retrofit opportunities.
• Working together with your team on WIP reduction
• Attending team meetings
• Passing enquires to the relevant depts. i.e. Sales, Spares and Supplier Vendor Forms
• Provide cover during staff shortages
• Prepare costing for final invoicing

2/ Admin Tasks

• Maintain Service e-mail database
• Processing service orders to ensure file is accurate and complete with all relevant documents, so it may be passed to invoicing.
• Provide KPI data
• Preparation of pro-forma invoices where Payment in Advance is required.
• Maintaining the Installation Report Drive.
• Maintaining the service jobs spreadsheet.
• Ensuring ships equipment list is kept up to date and informing Warranty Dept of any changes.
• Any other relevant task to the job

Please be aware that we require satisfactory pre-employment evidence and checks before you can commence employment with us.