Job Overview

Our Sales and Marketing department is excited to announce that we are looking for a competent and experienced Sales and Marketing Executive.

As a Sales and Marketing Executive, you will be responsible for designing and implementing sales and marketing strategies. You will also be responsible for conducting thorough marketing research on competitors' products and services.

To be successful as a Sales and Marketing Executive, you should hold a Diploma in Sales, Marketing or a related field. You should also have a prior work experience as a Sales and Marketing Executive or a similar role.

Besides this, you should possess excellent convincing abilities as well as good communication skills. You should also possess outstanding sales skills and the ability to work in a team environment as and when needed.

If you think you will be able to take up this interesting job role, then send in your job application [email protected] right away. We will be happy to meet you.

Responsibilities

• Preparing marketing and sales strategies.
• Proficient in Digital Marketing
• Conducting extensive research on competitors' products and services.
• Creating and overseeing marketing campaigns.
• Preparing budget and time constraints.
• Maintaining a healthy relationship with the clients.
• Working in collaboration with the Finance department.
• Answering client’s questions in a professional manner.
• Participating in events organised by the company.
• Creating awareness of the products and services offered by the company.
• Ensuring the company meets the sales targets.
• Handling complaints of the clients.
• Negotiating deals with the clients.
• Taking feedbacks from the clients.
• Creating marketing campaigns on various social media platforms (Tik Tok, Instagram Facebook etc).
• Writing monthly reports on the performance of the campaigns.

Requirements

• Diploma in Marketing, Advertising, Sales, or a related field.
• Proven work experience as a Sales and Marketing Executive or a similar position in the Sales Department.
• Demonstrate excellent knowledge of various marketing tactics.
• Understanding and knowledge of Customer Relationship Management Software.
• A result-driven and organised individual.
• Good oral and written communication skills.
• Proficiency in Microsoft Office Tools.
• Outstanding project management skills.
• Demonstrate excellent leadership skills.
• Ability to work under pressure.
• Ability to work independently as well as in a team environment.
• Good negotiation and sales skills.

TECHNICAL SKILL

Social Media Marketing , Copy Writing , SEO Content Writing , Content Strategy , Email Marketing , Admin Support , Canva , Capcut , Meta Business , Wordpress , SEMRush , AHRef , Notion , Hubspot , Hootsuite

Job Type: Full-time

Salary: From $2,500.00 per month

Benefits:

• Promotion to permanent employee

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Experience:

• Marketing: 2 years (Preferred)

Work Location: In person

Job description

What will you be doing?

• Develop Applications using Elixir Ambience (Low code Development platform) and other 3rd party tools. Elixir Ambience modules include - ETL, Form Builder, Workflow, Dashboard etc.
• Write custom codes to Integrate External API with Elixir Ambience (Scala, Java, Js)
• Produce technical documentations such as Software Design Document
• Beside the project team, work with Infrastructure team ( internal or external )to setup the different environment such as UAT and PROD
• Be part of System Integration Testing (SIT) & User Acceptance Testing (UAT)
• Support application training for users

Who are we looking for?

• Strong problem-solving, analytical and communication skills
• Experience with Agile and Scrum development methodologies / software development life cycle (Preferred)
• Demonstrate how they can balance perfectionism and pragmatism, balancing speed, maintainability, performance and cost.
• Ability to learn quickly and work independently or as part of a team
• Provide technical feedback to project lead to manage expectations of customers or IT team during requirement gathering, with the desire to simplify instead of making things more complex to meet the business requirements
• Has a healthy sense of skepticism over their own codes and able to debug and test their own codes extensively
• Resourceful and self-driven to pick up new knowledge and skills to stay ahead of technology changes
• Demonstrated good teamwork and positive attitude in meeting project deadlines

Background / Competencies and Skills

• Diploma in Computer Science/ Information Technology or equivalent.
• Well-versed in Java, .NET, JavaScript/HTML5/CSS, SQL, Scala and general software development lifecycle and best practices.
• Understanding of NoSQL Database Architecture & Web Development
• Knowledge of APIs and experience of software integration
• Methodical and good writing skills for documentation purpose

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By sending us your resume you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants.

Job Description

• Assist Doctors in Clinic Procedures and Surgeries

• Assist in front line duties (attending to walk in patients/ enquiries, register patients and making appointment)

• Assisting patients on insurance claims

Job Requirement for clinic nurses

• Possess valid SNB Registration and BCLS certification

• Proficient in spoken and written English.

• Prior experience in a specialist clinic setting will be ideal. Ward nurses are free to apply as well.

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Increase new customer account for Business Growth
• Perform cold call activities
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage
• Undertake task/project assigned to achieve Organisational objectives.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree in Chemical engineering/ Chemistry / Material Science
• At least 5 years of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $4,500 (depends on qualification and experience)

Personality

• Someone who is vibrant and helpful • draw energy from being part of a team • deep knowledge of customer service best practices

Job brief

• serve as a point of contact for customers with queries about orders and deliveries, payment information and provide support for sales representatives

Responsibilities

• Receiving and processing orders via email or phone.

• Check data accuracy in orders and SO with logistics department.

• Liaise with the logistics department to ensure timely deliveries.

• Contact clients to obtain updated information of payment.

• Maintain and update sales and customer records i.e. CRM.

• Compiling weekly / monthly sales reports.

• Work closely with sales team to monitor inventory and SKUs depletion.

• Monitor market share development by sales channel and strategic intent.

• Supporting the sales department with other administrative tasks, if requested.

Requirements

• Proven work experience as a Sales administrator or Sales support agent

• Hands on experience with MS Office (MS Excel in particular)

• Exceptional interpersonal and customer service skills.

• Understanding of sales performance metrics

• Excellent organizational and multitasking skills

• A team player with high level of dedication

• Ability to work under strict deadlines

Job description:

Lead and direct the routine functions of the Accounts, Admin & Human Resources (HR) department and participate in process improvement and other streamlining initiatives to drive operational excellence in the organization.

Job responsibilities:

Accounting:

Plan and direct the accounting activities of the department to ensure timely month-end closing and proper housekeeping and filling of all necessary financial records.

• Manage the accounting staff who are responsible for general accounting, accounts payable, and collections to ensure accurate record keeping and information management.
• Responsible for full accounting functions, preparation of financial reports/ management reports, and other general finance related duties.
• Handle all matters related to year-end audit and liaison with auditors and tax agent.
• Prepare and file tax returns - GST and withholding tax.
• Establish and enforce proper accounting SOP/ Policy.
• Coordinate with various departments to prepare annual budget for Management review.
• Monitor budget performancethroughout the fiscal year and provide regular updates to management.
• Analyse budget vs. actual performance and provide recommendations for improvements.
• Regular review of general ledgers to identify irregular transaction(s) and make necessary adjustment.
• Performs other related duties as necessary or assigned.

Human Resource:

Lead and direct the routine functions of the HR department, including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

• Manage the staffing process which includes but not limited to recruiting, interviewing, hiring, and onboarding; and other administrative matters pertaining to staff employment, confirmation, promotion, and resignation, etc.
• Responsible for handling end-to-end work passes related issues such as application, renewal, cancellation, appealing, expiration, follow up with medical check-ups, updating personal particulars to MOM and tax clearance (IR21) for foreign employee, etc.
• Prepare and process monthly payroll.
• Prepare itemised payslip.
• Timely submission of CPF contribution to CPF Board.
• Preparation and submission of employees’ earnings through IRAS Auto-Inclusion Scheme.
• Handle discipline and termination of employee in accordance with company policy.
• Maintain compliance with local employment laws and regulations and recommended best practices; review policies and practices to maintain compliance.
• Maintain personnel records and payroll administration.
• Handle employee medical insurance and benefits administration.
• Assist Country Manager with the performance management and review process.
• Plan and oversee supporting staff in organising employee relations activities and provide guidance and support as necessary.

Admin:

Oversee and supervise support staff to ensure daily office operation are performed in a seamless and efficient manner:

• Handle insurance renewal(Property all rick, Public Liability, WICA) for office & Flagship centres.
• Manage and keep track of hire purchase contract for office equipment.
• Performs other related duties as necessary or assigned.

Requirements:

• Degree or Diploma in Accountancy with professional qualifications.
• Minimum of 4 years of accounting experience
• Demonstrable proficiency with Microsoft Word, Excel, PowerPoint, and other accounting tools
• Good communication & interpersonal skills
• Highly motivated individual, independent and hands-on will be crucial.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm.

Job Description:

• To formulate space planning, interior design conceptualisation and concept development
• To generate 3D Computerised perspective drawings and all construction detail drawings
• To prepare Construction Specification / Design Documentations / Material Selection
• To prepare presentation such as design intent, colour scheme and material board
• To communicate and liaise with clients, contractors, consultants and project managers on all project matters

Requirements:

• Possess minimum Diploma / Degree in related discipline
• Preferably minimum 1 year working experience in Architecture / Interior Design for Commercial and Industrial Projects
• Competent in Autocad, 3D Studio Max, V-ray, Adobe Illustrator, Adobe Photoshop and Microsoft Office
• Able to independently design and prepare full sets of drawings from design intent to construction detailings
• Possess creative flair and good portfolio
• Possess a good knowledge of construction materials and various technical and building codes
• Able to multi-task and meet project schedule
• Able to travel for overseas projects
• Possess good interpersonal and communication skills
• Entry Level candidates are welcome

As a Centre Principal, you will lead a team of Early Childhood Educators in providing quality education, holistic development and care for the children. You will be responsible for the management of the centre, the planning and organisation of the centre’s programme, as well as the deployment, professional development and well-being of all staff.

Responsibilities:

• Oversee the day-to-day operations of the preschool, ensuring a safe and supportive atmosphere
• Develop and implement a comprehensive curriculum tailored to the unique needs of children with different needs
• Provide visionary leadership to create a positive and inclusive learning environment
• Manage operations, which include student admission, finance, procurement and administration
• Work closely with multi-disciplinary professionals to address the specific needs of each child
• Conduct regular evaluations and provide constructive feedback to enhance professional development
• Ensure compliance with health and safety regulations, implementing protocols to accommodate the needs of students

Requirements:

• Possess the Diploma in Early Childhood Care and Education-Teaching (DECCE-T) and the Diploma in Early Childhood Care and Education Leadership (DECCE-L) or equivalent
• Minimum 3 years of experience managing a pre-school centre
• Strong leadership and management abilities
• Effective communication and interpersonal skills
• Ability to adapt to the unique challenges and dynamics of working with children undergoing cancer treatment
• Flexibility in adjusting educational approaches based on individual needs
• Preferable with First Aid Certification and special needs education qualifications

Job Description:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liase with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Job Requirements:

• Degree or Diploma in Engineering or Construction related degree
• At least eight (8) years of relevant experience as M&E Manager in large scale projects is an advantage
• Highly motivated, independent, initiative and responsible.
• Great communication and interpersonal skills.

Assistant Electronics Buyer/Buyer;

• Diploma/Supply Chain/Materials & related qualifications.
• Min 3 to 5 years if relevant sourcing/buyer experience in PCBA and Mechanical parts.
• Relevant experience in electronics components and mechanical parts for final assembly.
• Ability to work independently, material kitting and close liaison with engineers and production team
• Experience with component stockist and spot buy a must.
• In meeting customers specifications and delivery dates.
• MS office proficiency.
• 5-days work week (8:00 am to 5:30 pm)
• Salary S$2,500/- to S$3,500/- (pending PCBA sourcing experience)
• Those with less experience will start as Assistant Buyer.
• 5-day work-week (8:00am to 5:30pm)
• Location; Toa Payoh

Job Description

· The candidate will report directly to Head of Marketing and will undertake the ownership of the products assigned, develop marketing strategies to increase brand awareness, grow market share and its profitability.

· Develop and execute short/long term action plans to grow the product portfolios in terms of its brands awareness, market share and product profitability.

· Plan and execute ATL and BTL campaigns, marketing communications (online and offline) and POSM production for all product portfolios under his/her responsibility.

· Plan and manage A&P spending within budget assigned and ensuring ROI for each campaign

· Lead and execute the promotion, advertising, and marketing campaign effectively through strategic partnership alliances with agencies, vendors, and other external stakeholders to ensure successful implementation according to timeline.

· Conduct market research, analyze consumer’s insights, market intelligences & competitive information to develop new product idea/concepts and effective marketing plan for the assigned products/brands.

· Conceptualizes innovative, consumption-driving promotions that are profitable and linking promotions to advertising wherever possible to create an integrated & targeted 360-degree marketing plan

· Build strong brand/product presence in all distribution channels (including assisting in e-commerce at Marketplace)

· Work with internal stakeholders (Sales, Promoters, Finance, Warehouse) to implement marketing plans effectively according to timelines

· Track and monitor market and competitive trends

Requirements

• Possess a Degree or Diploma in Business or Marketing related studies
• Able to work independently and collaboratively with stakeholders
• Interested or passionate to work in the Fast Moving Consumer Goods (FMCG) industry
• Creative mindset; proactive in providing marketing input

Looking for hair stylist role at least 2 year's experience. Possessing a friendly, Consultative Style with the confidence to recommed suitable. Styles and treatments that is appreciated by clients. Ability to communicate with our clients and really understand their needs. Attractive salary and excellent bonus scheme.

The Opportunity

IQVIA’s Real World Solutions is currently recruiting for an Associate Consultant, Biostatistician/ Epidemiologist to focus on real world evidence generation across APAC region. The successful applicant will have the opportunity to work with experienced healthcare industry, academic researchers, consultants, and data scientists. He/she will support the design, development, and delivery of a wide range of projects to our clients from database analytics, HEOR and patient centered research. Projects range in complexity from evaluating and scoping opportunities, research analysis and problem solving to assisting the development of recommendations for clients.

Responsibilities:

• Develop and execute statistical analyses for real world studies

• Work closely with project teams including project managers, epidemiologists, data scientists, statisticians and consultants across APAC and other regions to ensure accuracy and validity of data

• Maintain in-depth understanding of real-world designs and statistical methods including modeling approaches

• Provide statistical input in study protocols and prepare statistical analysis plan

• Support data analytics scripting and execution of analytics for observational research studies

• Use statistical programming ability to support development/maintenance of central analytics code library and updating existing coding with support from IQVIA data scientists

• Support project delivery including creating reports, presentations and other client deliverables, and participating in client meetings and workshops

• Develop and implement strategies to ensure accurate and timely delivery of statistical analysis results

• Excellent communications skills to effectively communicate complex statistical concepts to internal and external stakeholders

Skills & Experience Required:

• MPH, MSc or PhD (or an equivalent degree) in statistics, biostatistics, epidemiology, public health, or a related discipline

• Proficiency in the use of statistical software such as R and other statistical programming language

• Strong analytical and problem-solving mindset along with excellent written and verbal communication skills

• Compelling quantitative skills with the ability to learn and apply analytical tools and techniques for analysis

• Experience in designing and executing retrospective epidemiological studies using existing data sources

• Prior healthcare-related experience and computing skills with high level programming languages will be an added advantage

• Able to work independently in a multidisciplinary and culturally diverse team

• Excellent team player and self-motivated

• Fluency in English (spoken and written)

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

• Effectively portray the Contract Logistics business unit internally and externally.
• Receive new customer inquiries and vet opportunities.
• Establish pricing and proposals for new business.
• Execute all parts of an RFQ.
• Support new client until handoff to IT and Operations.
• Partner with leadership to create, maintain, and renew contracts.
• Collaborate with counterparts to conduct quarterly business reviews for large clients in the APAC region.
• Assist with marketing materials.
• Learn and use company data platforms to make informed decisions.
• Performing additional duties as assigned.

Position Requirements:

• 3+ years’ experience in supply chain customer facing roles.
• Strong knowledge and understanding of warehouse processes.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with creative platforms.
• Strong ability to interpret customer requirements, utilize tools to provide customer solutions and articulate service offerings internally and externally.

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for installing, maintaining, repairing, and inspecting elevators and escalators. You will also ensure the safe and efficient operation of these systems, troubleshoot mechanical and electrical issues, and perform routine maintenance tasks to prevent breakdowns. This role requires a strong understanding of mechanical and electrical systems, as well as a commitment to safety and precision in their work. This position reports to the Service Engineer for Singapore.

Your key responsibilities

• Responsible for carry out servicing of elevators, escalators and mechanical-parking systems that includes checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices, inspection and parts recommendation and replacement, in accordance to code of practice.
• Demonstrate understanding of Environmental, Health and Safety (EH&S) procedures and comply accordingly on the job.
• Attend to breakdown maintenance calls at various job sites.
• Support Service Operations Team to achieve department objectives on service sales targets and service quality standards.

Your Requirements:

• Diploma, Higher Nitec or Nitec level.
• Relevant work experiences on service and maintenance of elevators and escalators will be an advantage but not a must.
• Team player and willing to learn on the job.
• Candidates who possess a valid Class 3 or 3A driving license will be advantageous.

We offer :

• Trainings to transition into this role and succeed
• Excellent base salary, AWS, Performance Bonus and Allowances
• Medical benefits for employee and immediate family
• Career progression that helps to plan and proceed with the great future
• Work Life balance

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Your Career

We are looking for an experienced Digital Marketing leader who can transform the marketing executions by optimizing processes, leveraging data, tools, infrastructure and AI to deliver the consistent growth and required business outcomes.

The ideal candidate is someone who loves being hands-on, highly competent in leading teams, developing disruptive growth driving strategies, implementing scalable processes, analyzing data and helping build and track the performance of field marketing and demand generation programs. You’re excited about staying up to date in a fast-paced industry, being a proactive researcher who has introduced new tools or technologies aimed at enhancing operational efficiency and achieving maximized outcomes in your previous roles.

You’re excited by the challenge of working in an ever-evolving environment and are skilled in motivating teams to deliver their best. You're someone who can bring a strong strategic focus, foster a culture of innovation and collaboration, and help the team tackle the challenges that accompany rocketship growth. Reporting to our Head of JAPAC DG Hub Services, this is a high-impact role where you will work closely with other marketing teams to manage strategy, operations, budget, and plans. You are at the core of all marketing executions in JAPAC partnered with the Shared Services team in HQ, JAPAC marketing leadership team, along with the regional sales teams, GTM leads and Channel ecosystem. As someone who understands how to operate like a CMO of your function, you will lead on key growth initiatives like CXO engagement/ABM programs, demand generation, and drive quality pipeline with a target contribution for the business. You’re also responsible for developing and growing the Programs & Ops team to be a top performing team. The successful candidate will have a proven record of strategic planning, field and program marketing experience - and isn’t afraid to roll up their sleeves alongside your team.

Your Impact - Marketing Programs & Operations Team Lead: 

• Demand Generation Oversight: Strategize, design, and execute JAPAC demand generation programs, ensuring seamless operations and optimal performance.

• Establish CoE (Center of Excellence): Drive operational efficiency, streamlined processes, enhanced customer satisfaction and increased agility by leveraging technologies as needed.

• Technology Adoption: Collaborate with HQ Marketing Operations team or IT team to identify, design, and implement solutions that help us grow and scale with agile. Expected to act as the AI transformation consultant for the team.

• Analytics and Reporting: Track and provide the Marketing leadership team with ongoing analysis for marketing contribution to pipeline/bookings, program ROI, contact acquisition, campaign results, and etc. Verify and analyze the data for MBR and QBR.

• Sales-Marketing Alignment: Drive initiatives emphasizing lead management and governance, elevating data quality and refining lead quality for seamless sales-marketing collaboration.

• Enhanced Customer Experience: Implement customer-centric processes to cultivate loyalty, advocacy, and lifetime value, enhancing overall customer satisfaction.

• Database Strategy and Management: Define and execute database strategies, ensuring data quality, and implementing hygiene practices through collaboration with Shared Services.

• Agency Management: Onboard, manage, and optimize external agency resources across various JAPAC time zones for optimal support and results.

• Team Leadership and Development: Lead and mentor a high-performing team, fostering growth, development, and talent acquisition to fill key roles effectively.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Front Office team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the Room Service team and housekeeping to ensure a seamless In Room Dining and cleaning experience. Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Routledge is looking for an organised, methodical and motivated Editorial Assistant to join our books editorial team in Singapore. This is an excellent opportunity to gain a thorough introduction to the academic book publishing process in a demanding role where the assistant will be working on a range of academic books in social science and humanities.

Please submit your application before advert closing date of January 8th 2024

Applications are shortlisted on a rolling basis and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Provide administrative support to the Commissioning Editors
• Assist the Editors in sending proposals for review, drawing up author contracts and chasing reviews during the book proposal process
• Provide pre- and post-publication care to authors, including chasing authors to deliver manuscripts, advising on permissions and copyright queries, and checking and passing manuscripts to production
• Keep author and project databases up to date, organizing author book promotion flyers and sending gratis copies to authors and contributors.
• Act as the main point of contact for numerous authors and internal departments

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

This position is a key member of our Biospringer APAC team and Biospringer Finance team and will work in close collaborations with cross functional teams in APAC, China and France.

It includes 3 main responsibilities.

Reporting:

• To coordinate monthly closing activities with entities producing for and selling on APAC markets to ensure compliance with BIOSPRINGER & Group reporting procedures.
• To analyse, prepare and consolidate the monthly reporting at BIOSPRINGER APAC level.
• To conduct analysis to understand variances between budget/forecast and actual  performance/results.
• To perform margin analysis.
• To communicate with BIOSPRINGER Global finance team and BIOSPRINGER entities to understand APAC performance.
• To track, monitor, and feedback on variance analysis (i.e.: pricing, costing, OPEX, …) to respective stakeholders.

Budgeting and Forecasting

• To coordinate budgeting and forecasting processses and activities at BIOSPRINGER APAC level in accordance with Group and BIOSPRINGER Budget guidance.
• To analyse, prepare and consolidate Budget at BIOSPRINGER APAC level for discussion with BIOSPRINGER Global team.

Business Support

• To take charge of cross-functional projects aimed at optimizing BIOSPRINGER APAC results and to ensure regular monitoring.
• To monitor profitability per product / customer and be part of pricing management with Marketing team.
• To be a business partner to the Sales team, and Sales admin team, in case of overdue.
• To support accuracy of our S&OP forecast thanks to Sales data analysis.
• To ensure transfer price rules follows Group guideline.
• To actively participate and deploy the Group's procedures & projects at the regional level.
• To coordinate and support compliance project if needed.
• To support BIOSPRINGER and Group’s enhancement initiatives / programs launched on BIOSPRINGER APAC scope.

STRATEGIC CATEGORY DEVELOPMENT

• Support the Shopper marketing manager in developing category vision and cascade on channel level.
• Update Category Drivers with new products and initiatives launch.
• Generate new relevant shopper / channel insights, lead Shopper / Customer studies.
• Lead NP launch preparation from Shopper marketing side: route to trade, selling story, OPEX KPIs. Collaborate with marketing to design the best bundle and the optimum trade support.
• Participate in AOP (budgeting) process in order to reach OPEX objectives.

STRATEGIC CUSTOMER DEVELOPMENT

• Determine priorities on Category management projects, support Shopper Marketing Manager in leading top customer projects (JBP) and lead cross-customer / channel projects
• Run category, channel, and customer analysis to detect opportunities to increase category & brand sales for all customers
• Design assortment and shelving guidelines per channel in order to increase Company and Category sales
• Make proposal on shelf-display to ensure layout implementation
• Run quarterly / monthly evaluation of category management projects.

OPERATIONAL EXCELLENCE (OPEX)

• Support Shopper marketing manager in leading Operational Excellence: defining the key opportunities on OPEX topics nationally and account-specific like shelf position, assortment/ distribution opportunities, OOS, promotional executions etc.
• Deliver sustainable growth with on high sales efficiency level
• Lead OPEX scorecard, provide monthly communication of OPEX KPIs performance with Sales feedback, report qualitative summary to Shopper marketing manager and Country Manager
• Develop and deploy on-time and qualitative OPEX communication (monthly KPIs reporting, guidelines update, OPEX deployment events for sales) to ensure full knowledge of Company objectives on every Sales force level at any time

PROMOTIONAL ACTIVITY

• Support Shopper marketing manager in developing promo strategy per channel based on brand objectives and financial KPIs
• Lead the proposal of new promotional activities with our products to increase our promotional effectiveness
• Develop and deploy educational materials, based on category knowledge, to deliver Category vision and drivers.

What you get to do in this role:

• Provide thought leadership on Account Planning & Strategies, ensuring they are completely aligned to deliver customer relevance and value
• Evolve and standardize best practices around account planning and customer strategies and assets (e.g., strategy decks)
• Evolve account planning tools, processes and technology to align with a complex selling environment 
• Work with all GTM functions including Sales Operations, sales leadership, value management, I.T. Business Intelligence, Enablement, and third-party companies to ensure seamless integration of our account planning process
• Establish appropriate metrics and tracking to ensure quality of and adherence to account planning strategies
• Own the enablement, comms and change management plans for strategic program rollout
• Provide coaching and mentoring to the field around account planning; ramp up in-region individuals to provide relevant coaching
• Proactively and continuously identify opportunities to improve adoption and increase field productivity

This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners. 

What you get to do in this role:

As a ServiceNow Service Development Manager, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilising our products. These service offerings include our Impact success offering and product adoption services.

The SDM is integral to the regional sales team. They collaborate with the Services Account Executive, account team and our customers to ensure successful implementation and adoption. In a quota-carrying role, the Services Development Manager partners with the Services Account Executive, the ServiceNow Sales team and our partner ecosystem to develop and successfully execute Services sales opportunities across the territories of the Services Account Executive on very large accounts and new logos.

• Collaborate with inside and outside Digital, Field, and Partner sales team members to develop and execute success and adoption services opportunities in collaboration with the Services Account Executives and their designated territories.
• Work with the SAE in your region to prioritise sales activities against specific opportunities on clear role-responsible guidelines.
• Work effectively and collaborate with the Expert Services delivery team to identify additional revenue opportunities from existing engagements, including Change Orders.
• Participate in all district activities to develop a programmatic approach to creating, managing, and closing a pipeline of opportunities commensurate with achieving assigned service quotas.
• Proactively create new Services opportunities Impact and Adoption Services for new and installed base customers.
• Own the responsibility for any Impact Guided deal in the territories of the Services Account Executives.
• Manage sales opportunities and business relationships from the office with influential contacts across the territories of the Services Account Executive on very large accounts and new logos. Work with the extended support and delivery team to drive the development of packaging strategies and services proposals.
• Prioritise and manage inbound services sales requests.
• Execute Value-based Selling Methodology for Impact and Adoption services opportunities.
• Meeting or exceeding Monthly, Quarterly and Annual sales targets.
• Providing accurate information to management for forecasting, quarterly business reviews, etc.
• Ensuring compliance with operational standards and customer relationship management.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the event status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget 
• Work with Talent & Culture to recruit suitable colleagues  
• Control outsource labour supply, casual labour and overtime
• Participate in regular BEO meetings with culinary, catering and sales teams to ensure the needs and expectation of the event organizer are being met 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure regular training and re-training are conducted for casual employees 
• Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by 
• Ensure hygiene and food safety compliance in the premise and related areas 
• Implement, monitor and maintain control measures which have impact on food costs, beverage costs, labour costs and operating supply costs for the premise and to be in line of budget
• Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise 
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence 
• Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved 
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement 
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

Purpose: This role will have the opportunity to work with a dynamic international team in a fast-paced environment to push the boundaries of digital storytelling, while elevating and amplifying the NBCUniversal brand within the media and advertising industry. 

Your responsibilities may span the following areas:

• Support design team in the delivery and execution of 360 commercial content solutions across digital, social and TV.
• Support live commercial productions: designing of creative assets, ad banner creation, branded content design, Powerpoint Presentation designs
• Support with the development of design mocks
• Work with the broader Catalyst team to ensure optimal pitch to deal conversion rates and repeat clients