• Preparing AutoCAD / 3D Drawing
• Diploma / Degree in Interior Design or relevant field.
• Creativity and Imagination
• An eye for design, including colour, and good 3D awareness
• The ability to visualise concepts and explain them to others
• An interest in changing trends in design.
• Able to sketch up or AutoCAD & 3Dmax.
• Able to work under pressure / tight deadline.

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

• Handle and manage full set of accounts
• Perform month-end and year end closing and its reporting pack with analytics
• Responsible for the month end & year end reporting and fund accounting (for YE statutory purposes)
• Responsible for other submission eg GST, various Funding agencies reporting, etc
• Fixed assets management
• Prepare and maintain various journal entries, schedules and reconciliation reports
• Assist in the preparation of annual budget including budgetary controls
• Administer banking transactions including internet banking
• Ensure compliance with financial guidelines, accounting standards, corporate governance and other regulatory requirements: company's books are properly kept in accordance with accounting standards and company policies
• Involve in Treasury/Investments and respective updates
• Assist in preparation of presentation (powerpoint) slides when required.
• Any other ad-hoc projects/studies and responsibilities may be assigned, if need be from time to time

Job Requirements:

• Degree/Diploma in Accounting/Finance, ACCA or its equivalent professional qualifications
• Minimum 3 years of relevant working experience in accounting function or related fields
• Proficient in Microsoft Office
• Meticulous with an aptitude for numbers
• Adept in working under pressure and tight timelines
• Familiar with online/digital/ERP application systems
• Strong team player and receptive to changes
• SAP knowledge and/or with social service sector experience will be an added advantage

Degree/Diploma in Accounting/Finance, ACCA or its equivalent professional qualifications.

Thank you for your application. We regret that only shortlisted candidates will be notified.

About the Group:

We are part of the Global Collection Team. We are a very dynamic and fun loving team and good at what we do – collecting money! We also provide support to our internal customers - Sales, Sales Finance, Account Management, Order Management and Customer Service besides our external customers.

You will:

· Ensure customers pay within agreed credit terms timeframe, including customer liaison, conduct detailed research, account reconciliation to resolve disputes.

· Weekly cash forecasting

· Liaise with Sales for sales forecast and to resolve issues, relating to invoices.

· Perform periodic financials analysis and credit reviews.

· Ensure compliance with company policies and procedures.

· Work closely with all levels of customer and internal contacts within the Company.

· Meet performance metrics and participate in Sarbanes-Oxley compliance testing.

· Provide general administrative support as and when necessary.

· Any other ad-hoc duties assigned by manager.

About You:

• A team player with good interpersonal, communication and written skill.

• Analytical, ability to work with data and details.

• Independent, self-motivated, willingness to learn and positive attitude, and must be able to work in fast-paced, demanding environment professionally.

Your Experience Includes:

• Knowledge of SAP.

• Working knowledge of advanced Excel a must.

• Proficient in Microsoft Office applications (Word and Powerpoint).

• Proficient in both English and Chinese.

Location: Seagate Singapore Design Centre, The Shugart (One-North)

Roles & Responsibilities

Job Responsibilities:

• Responsible for Architectural coordination and related works by assisting in planning & resource management.
• Assist to carry out daily supervision of all site implementations at site.
• Ensure implementations are carried out according to construction programme.
• Handle builder works coordination with Archi works
• Supervision Archi works based on daily activities
• Communicate & coordination with main contractor and management team

Job Requirements:

• Diploma or trade certificate in Architecture or Equivalent
• Must have experience in architecture project works supervision
• Minimum at least 7-10 years of experience is required
• Able to control and ensure the architecture works are carried up according to the specification and standard.

Duties and Responsibilities:

• Install, maintain, and repair electrical systems, wiring, and fixtures in accordance with local and national electrical codes.
• Perform troubleshooting to identify electrical issues and implement effective solutions.
• Inspect electrical systems, components, and equipment for defects, damage, or malfunctions.
• Collaborate with other team members, contractors, and clients to plan and execute electrical projects.
• Interpret technical drawings, blueprints, and schematics to determine wiring layouts and specifications.
• Adhere to safety standards and protocols to prevent accidents, injuries, and electrical hazards.

Qualifications

• Proven experience as an electrician, with a minimum of 3 years in the field.
• Proficiency in electrical installation, maintenance, and repair techniques.

Responsibilities

• Coordinate office activities and operations to secure efficiency and compliance to company policies.

• Supervise administrative staff and divide responsibilities to ensure performance.

• Manage phone calls.

• Distributing information to relevant parties within the organization.

• Accessing Singpass.

• Assisting Quantity Surveyor team

• Support budgeting and bookkeeping procedures.

• Maintaining accurate records of various transactions and activities.

• Reconciling invoices and receipts.

• Track stocks of office supplies and place orders when necessary

• Submit timely reports and prepare presentations/proposals as assigned.

• Assist colleagues whenever necessary.

Requirements and skills

• Proven experience as Administrative Assistant, office assistant or relevant role

• Outstanding communication and interpersonal abilities

• Excellent organizational and leadership skills

• Familiarity with office management procedures and basic accounting principles

• Excellent knowledge of MS Office and office management software (ERP etc.)

• Qualifications in secretarial studies will be an advantage.

• High school diploma: BSc/BA in office administration or relevant field is preferred.

-Clerical duties and general administrative support.

- Prepare monthly payroll for workers.

- Apply and renew work passes for company and workers.

- Possess knowledge of MOM laws and regulations.

- Process reimbursement of staff expenses.

-To perform the administrative duties such as data entry, scanning, filing, etc.

-Attend to phone calls, queries and emails.

-Co-ordinating and managing appointments and work schedule.

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Care Corner Learning and Special Needs Support is looking to expand our focus from just educational therapy to providing wholistic support for children with learning and special needs. We are seeking a pool of Specialists on a part-time/flexi-time basis with a passion to supplement our full-time in supporting children with learning and special needs. This pool of specialists would ideally have experience teaching children individually or in small group sizes, open to working from different locations and be willing to support our programmes over a minimum period of 6 months.

Roles & Responsibilities:

• Plan and teach English and Math to children (age 5 to 12) with learning difficulties/disabilities.
• Plan and conduct individual and group intervention programmes/activities for children with special needs.
• Engage parents in executing intervention and development strategies for the children.

Requirements:

• Minimum Diploma in Early Childhood/ Pre-School Teaching/ Early Years/ Special Education, Learning Disorders Management or any other related fields.
• Advanced Diploma in Early Childhood Intervention (Special Needs) will be preferred.
• Experience in specialised intervention methods with children will be an added advantage (e.g. Orton-Gillingham, Jolly Phonics, visual processing training, rhythmic movement training).
• Good communication and interpersonal skills.
• Commit to prearranged lesson slot for a minimum period of 6 months (lesson timings to be arranged by matching children and specialist's availability)

Location: Depending on class location and timing. Actual location to be worked out with specialist.

Hourly rate : $50 - $55

• Minimum Diploma in Early Childhood/ Pre-School Teaching/ Early Years/ Special Education, Learning Disorders Management or any other related fields

Thank you for your application. We regret that only shortlisted candidates will be notified.

Woodlands

Mon to Fri 8.30am to 5.30pm

Salary up $3000-$3500

Have AWS & bonus

Job Description

• Review quote requests in detail and ensure all quotes for Module line are provided within the set Lead time
• Follow up with manufacturing for New Product Introduction and ensure they are manufactured as per spec and delivered on time.
• Follow up with Manufacturing and ensure effective implementation.
• Co-ordinate with Planners and ensure material is received on time for new products
• Develop, evaluate, and improve manufacturing methods continuously
• Involve in Failure analysis for any customer returns
• Drives suppliers for cost reduction along with SCM team
• Perform other duties as requested by managemen

Requirement

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent
• At least 2 years relevant working experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

- Drive growth and revenue generation for the engineering and maintenance company in APAC region.

- Identify new business opportunities and develop strategic plans.

- Foster relationships with clients and key stakeholders.

- Collaborate with internal teams to develop proposals and negotiate contracts.

- Meet or exceed sales targets and revenue goals.

- Possess effective communication, negotiation, and industry knowledge. To represent the company at industry events and conferences.

- Conduct market research and analyze data to inform business strategies.

- Ensure compliance with regulations and manage associated risks.

- Partners and distributors relationship management

- Regional sourcing to support key business initiatives

- Meet with clients, traveling regionally, to showcase the company's products and solution portfolio

Job Description & Requirements
Directs the development of company market requirements for specific products or product lines, including product strategy definition, requirements analysis, and pricingMonitors the development of business plans, assesses market penetration, and product positioning to drive competitive advantage, revenue and increase market shareReduces broad concepts and business strategies into structured product marketing plansGathers competitor's market share, activities and strategies and map out concrete strategies to penetrate, defend and recover market shareEstablishes pricing strategies and develops marketing tools for successful product introductionsIdentifies customer needs and communicates customer feedback to engineering, management and procuring teamLeads new product introduction and business plans with joint departments to keep up with the commercial needs of customersManages booking and sales forecast target accurately with close alignment to managementSelects, develops, and evaluates personnel to ensure efficient operationEstablishes good relationship with customer key stakeholders to achieve good customer satisfactionContains and manages escalation from customer key stakeholders· Provides clear and concise executive update for customers management reviewTakes ownership to write clear and concise meeting keynotes and drive action plan with internal team to achieve goals within target datesManages within budgeted cost and ensure company's profitabilityManages AR and sign-offs to ensure timely closure

Key Performance Outcome Measurements

· Maintain and update financial records, including accounts payable and receivable, general ledger entries, and expense reports.

· Prepare accurate and timely financial statements, balance sheets, income statements, and cash flow statements.

Main Duties and Responsibilities

• Prepare group consolidation & update management reporting
• Preparation of financial statements within specific timelines
• Perform bank and account reconciliations to verify the accuracy of transactions and account balances.
• Prepare monthly accruals and prepayments
• Coordinate and liaise with external parties like auditors, tax agents, corporate secretaries, etc
• Liaison with operations for collections, revenue reports, payment, and procurement workflow for new entity setup
• Handle intercompany transactions on time
• Prepare quarterly GST return
• Knowledge and preparation to tax submission and related matters
• Other ad-hoc administrative duties as assigned

Job Requirements

• Ability to perform consolidation
• Good interpersonal skills
• Great team player and has a positive can-do attitude
• Punctual, reliable, and approachable person with an open mind to learn the industry
• Good computer skills and familiar with accounting tools
  

Reporting & Operation

- Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.;

- Prepare monthly financial, management reports and audit schedules for subsidiary;

- Checking on the only subsidiary’s financial reports, simple Consolidation of accounts of one wholly owned subsidiary and ensure compliance with accounting standards;

- Support in financial reporting and audit processes

- Manage cashflow, liaise with banks on banking transactions;

- Manage timely closing process and reconciliations, including for intercompany transactions;

- Support the operational teams in maintaining strong relationships with co-workers in overseas.

- Other ad-hoc duties assigned by the superiors

Qualification of Accounts Executive

- Diploma in Accounting & Finance or equivalent;

- At least 3 years of experience in accounting & finance;

- Strong understanding of accounting principles;

- Ability to work in a dynamic environment and remote manage the oversea operation teams;

- Ability to work independently with a high degree of accuracy and efficiency;

- Hands-on experience in cloud accounting systems such as UBS System would be an advantage.

- Proactive and team player.

Job Description:

1. Participate in project planning meetings to understand the objectives, timelines, and requirements

2. Conduct regular site inspections to ensure work is progressing according to plans, specifications, and safety standards

3. Liaise with stakeholders and suppliers to ensure smooth workflow and resolve any issues during construction

4. Maintaining quality standards throughout the construction process

5. Provide regular progress reports to project managers and stakeholders, highlighting milestones, challenges and deviations

6. Identify and resolve technical issues during construction

7. Prepare claim drawings for progress payments

8. Maintain accurate records of construction activities, including drawings, permits, change orders, and as-built documentation

Job Requirement:

a. Bachelor's degree in engineering, construction, or similar

b. Proficiency in AutoCAD and other relevant software

c. Candidates with Class 3 driving license is an advantage

1) Select tooling to set up machine according blueprint

2) Write and edit program

3) Control cycle time

4) FA submission and quality issue troubleshooting

5) Provide training and guidance to new operators and setters

6) Ensure high levels of health and safety standards are maintained and promoted

7) Follow established safety rules and regulations

8) Perform any other assignments assign by HOD

• Planning and coordinating administrative procedures and systems and devising ways to streamline processes
• Recruiting and training personnel and allocate responsibilities and office space
• Assessing staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

Summary of Role:

We are searching for a Senior Manager / Deputy Director - Post Fab Materials Management to join the Material Management Team in Global Supply Chain (GSC). This individual will be responsible for leading a global team tasked with monitoring key supply chain parameters to enable GlobalFoundries manufacturing execution within our Post Fab team and OSAT partners.

Essential Duties and Responsibilities

You will be responsible but not limited for the following tasks:

• Responsible for managing a team that activities related to controlling, scheduling, and managing the flow of materials from Post Fab process & OSAT partners to distribution of finished product.
• Creates integrated processes among internal functions (e.g., operations, purchasing and logistics) and responsible for managing outside supplier execution and on-time delivery.
  Conducts and/or oversees strategic supply chain analysis.
• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
• Demonstrate the ability to develop, implement, and improve business processes that will directly impact GFs ability to manufacture to our customer’s needs.
• Direct interaction & regular reporting to GF Executive leadership on key deliverables and goals.
• Monitor and report on variances between forecasted vs actual consumption. Root cause analysis on various causes, while leveraging stakeholders to mitigate shortage/excess issues.
• Provide team direction on daily activities and manage team priorities.

Required Qualifications:

• Bachelor's degree, or Master's degree preferred.
• 10+ Years of Material Management experience preferably handling direct materials in a production environment.
• 5+ Years of direct people leadership & management experience
• Direct expertise of Semiconductor back end process, packing, assembly & test, and OSAT companies.
• Excellent writing, editing, oral communications, communications planning, issues, and project management skills.
• Ability to communicate complex information in a clear and concise manner.
• Ability to develop and maintain collaborative business relationships with stakeholders.
• Ability to interact with all levels of the organization.
• Ability to perform in an extremely fast paced environment.
• Travel - Up to 15%
• Fluency in English Language – written & verbal.
• Project management skills - i.e., the ability to innovate and execute solutions that matter; the ability to navigate and lead through ambiguity.
• SAP & Oracle ERP experience
• Strong knowledge of planning and purchasing systems.
• Strong understanding of concepts of inventory management and distribution planning
• Ability to develop and provide reports to satisfy ongoing inquires on inventory and availability.
• Good problem solving and reasoning skills to effectively deal with problems varying in complexity.

Job Descriptions:

• Assists the contract manager in providing effective support to project management teams by ensuring that the contracts are administered in accordance with contractual obligations and effective cost management strategies;
• Carries out pre-tender activities in the award of trade packages by conducting site show round and ensuring the completeness of tender drawings/documents;
• Seeks clarifications with the respective consultants regarding discrepancies in the scope of work and drawings; replace all addendum drawings and BQ pages after clarifications;
• Seeks quotation from the respective trades and follows up on submission of quotations;
• Takes up quantity as per BQ and the detailed breakdown in the Excel sheet;
• Reviews tender pricing with contract manager; understands the project schedule, profit margin and goodwill discount; attends tender interviews; goes through tender reply with contract manager and prepares reply accordingly;
• Reviews letter of appointments, contract drawings and documents and to highlight any deviation from the tender;
• Attends project kick off meetings and brief the scope of works with project team and management;
• Makes arrangements for insurance/factory licence/bond/pre-construction survey, fit out deposit if required;
• Follows up on making arrangements for sample submission;
• Attends consultant meeting with Project Manager;
• Negotiates with the respective supplier and appoints the specialist sub-contractors based on trade;
• Ensures the timely submission of VO cost on day to day or weekly basis and communicates with the project manager; timely submission of monthly progress claims; final account closing;
• Submits the progress claim on monthly basis;
• Follows up effectively on payment certificate and payment with the clients;
• Certifies sub-contractors claims based on site progress and quantity;
• Requests for AI/EI with the respective consultants;
• Attends internal and external project closure meetings with consultants;
• Submits the warranty based on contractual terms;
• Ensures PM’s submission of as built drawings and OM manual;
• Follows through with the landlord on refund of fit out deposit;
• Any other duties as may be assigned.

Qualifications and Skills:

• Bachelor's degree in Quantity Surveying, Construction Management, or a related field.
• Strong analytical and mathematical skills.
• Proficiency in construction cost estimation software and tools.
• Excellent communication and negotiation skills.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Knowledge of construction methods, materials, and techniques.

• Assist Project Manager in Site Management
• Heading a team of site supervisors and subcontractors
• Coordinate works, liaise with clients and consultants
• Ensure overall construction progress base on schedule
• Enforcement of quality control
• Keeping site staff and subcontractors informed on approved materials & latest drawings
• Coordination of different trades on site
• Able to work independently and under pressure
• Diploma or Degree in Mechanical (Sanitary, Plumbing & Gas) Engineering.
• Knowledge in residential & commercial building installation works.
• Knowledge in design skills and usage of AutoCAD/ Revit will have added advantage.
• Those familiar with HDB projects will have added advantage.
• Applicants without relevant qualification must have minimum of 4 years' experience in similar capacity.

Job Descriptions:

• Liaise with internal stakeholders on the relevant safety and skills upgrading courses for workers & employees.
• Liaise with the relevant external training providers in processing external course registrations, course confirmation, transportation arrangements, training leave application and ensure that payments are made in a timely manner.
• Liaise and follow up with individual site personnel on workers Coretrade’s trade selection.
• Register qualified workers for Coretrade courses with BCA and the respective Coretrade training providers and follow-up with course confirmation, transportation arrangements, training leave application and ensure that payments are made in a timely manner.
• Answer training related enquiries within the company and assist in the retrieval of certificates, staff project CV, staff photo upon request by site personnel.
• Monitor and maintain the name list of A1 personnel for Sunray and SWC to meet BCA requirement.
• Register for staff’s new and renewal Coretrade with BCA, follow up on the confirmation and Coretrade course registration.
• Claim training grants and absentee payroll with the respective government agencies (BCA, WDA).
• Handle and administrative duties such as setting up internal training via Zoom, attendance records, training evaluation and any other queries related prior to the course.
• Any other ad hoc duties assigned, and queries raised by staff / workers

Qualifications and Skills:

• Diploma in Human Resources, Business Administration, or a related field.
• Previous experience in HR or related roles preferred.
• Knowledge of employment laws, regulations, and best practices.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Attention to detail and accuracy in record-keeping and documentation.
• Ability to work effectively in a fast-paced environment and handle multiple priorities.

Job Descriptions:

• Overall documentation for the company and its subcontractor's manpower deployment to project sites to screen the accuracy and completeness of their submissions as required in accordance with the company’s SOP
• Checking the validity of work permits on a daily basis and downloading the result from MOM website for record purposes
• Overall documentation of the company and its subcontractor's Security Site Passes in all project sites in accordance with the company’s SOP which includes maintaining of proof of issuance and return
• Monitor / track, and maintain 'live' master file for all the company and its subcontractor's manpower deployment and Security Site Pass issuances and returns in all the company's projects
• Ensures all manpower records are easily retrievable as and when needed
• Compilation and submission of manpower report (daily, weekly, monthly as required on site)

Qualifications and Skills:

• Proven experience as an administrative assistant or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in work.
• Ability to work independently and as part of a team.
• Discretion and confidentiality in handling sensitive information.

Duties:

Client Portfolio Management

- Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, and Tax Compliance.

- Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.

- Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

- Plan and schedule the accounting jobs in accordance to stipulated deadlines.

Accounting and Tax

- Demonstrate expertise in primary accounting frameworks in relation to financial reporting matters.

- Demonstrate expertise in corporate tax and GST

- Review the accounts/unaudited financial report of the accounting team (as necessary)

- Liaise with the client to resolve any accounting issues raised by the accounting team (as necessary)

- Provide consultancy advice to clients on various accounting, tax & payroll matters.

Woodlands

Mon to Fri 8.30am to 5.30pm

Salary up $3000-$4000 (Depends on experience)

Have AWS & bonus

Job Description

• Review quote requests in detail and ensure all quotes for Module line are provided within the set Lead time
• Follow up with manufacturing for New Product Introduction and ensure they are manufactured as per spec and delivered on time.
• Follow up with Manufacturing and ensure effective implementation.
• Co-ordinate with Planners and ensure material is received on time for new products
• Develop, evaluate, and improve manufacturing methods continuously
• Involve in Failure analysis for any customer returns
• Drives suppliers for cost reduction along with SCM team
• Perform other duties as requested by managemen

Requirement

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent
• At least 2 years relevant working experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Responsibilities:

· Manage the job schedules and Oversee site operation and ensuring that all jobs are completed efficiently and on schedule.

· Respond to customer complaints quickly and resolve them effectively

· Develop, review and improve administrative systems, policies, and procedures

· Support office management including insurance, maintenance, rental and regulatory matters

· Manage and update system pricing and databases

. Record Keeping and Reporting: Maintain accurate records of all operations, including transactions, employee performance, and customer feedback, and report to higher management as required.

Requirements:

· Minimum Diploma qualifications

· Minimum 4 years of working experience, experience in supervisor position is plus.

· People-oriented, good communication and strong analytical and problem-solving skills to handle unexpected situations effectively

· Proficiency in Microsoft word and Excel

· High level of integrity, confidentiality and accountability

· Excellent team spirit and leadership skills

· Communicate with fluency English to effectively manage staff and interact with customer

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies