WHAT WILL BE YOUR JOURNEY

As a UIUX Director, you are responsible for defining the direction of all UI & graphic design assets complementing the existing Art assets and creative direction of the game. This visual direction becomes the “Graphic design signature” for the game that will enhance the quality and the comfort of the user experience.

WHAT YOU WILL DO

You work closely with the content team (Creative Direction, Game Direction, Art Direction, World Direction, Audio Direction, and Brand Direction) to ensure that the team, internal partners and the public gets a consistent, aligned message and direction. Responsible for crafting the game’s visual identity both at UI and brand level, complementing the existing art direction and creative direction of the game.

• Conceptualize, develop & direct the User Interface (UI, Menus, Navigation, HUD, interface FX and Post FX) & visual style of the game’s presentation signature
• Contribute to the game’s UI & artistic vision with the multiple art teams to set the style and tone for the game
• Create UI presentation guidelines (style guides) that will be used to direct external resources (CGI and SFX companies for ex)
• Oversee the game’s UI & graphic design look and feel and help ensure all contributing artists understand the presentation signature
• Attend playtests sessions and adjust presentation elements based on feedbacks
• Oversee the creation of templates and guidelines for internal communication
• In collaboration with the creative team, Contribute to the overall design process and artistic direction of the game
• Conceptualize and supervise iteration of the game’s graphic design and maintain this vision through all development phases.
• Work with the creative director and audio director to ensure that music and audio cues are in line with presentation guidelines and overall creative direction
• Collaboration with third parties and brand team on concept and direct implementation of graphic design assets for brand marketing and product design
• Ensuring quality/vision is respected through marketing assets created/produced (trailers, screenshots, merchandising and licensing out, etc.), ensuring maximum consistency between brand and the game
• Being the lead on this area of UI Content/Visual design, you will be the voice of this area/product for the customer/directors within the cell (communicate and explain the vision and needs)
• Be the voice of the team towards the directors team, developing and maintain a vision of what the team are building with a ROI driven mindset and a high quality standard
• Proactively communicate the presentation direction vision to the global team (Singapore & beyond). Motivate and engage the team to leverage presentation direction in their daily work.
• As a people manager, you will manage directly the UI artists and the UX manager. Also, leverage talent potential, Grow reports and team with a long-term vision
• Demonstrate leadership, charisma, enthusiasm and sense of commitment, manage reports performance with clear JDs and challenging objective

The Junior Sous Chef is responsible for the supervision of the overall kitchen’s operation and for achieving and maintaining the highest standards of food quality and guest satisfaction. Main responsibilities include, but not limited to, quality, training and development of team members.

Primary Responsibilities

Food quality

• Monitors food quality and consistency to ensure that the food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, works with yield testing, product identification and that the proper rotation and labelling is followed accordingly to written guidelines for food produce specifications.
• Daily spot checks, monitors all food items being ordered by the kitchen and to ensure all items are utilised completely to avoid wastage.
• Works closely with receiving and storeroom and ensures that goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.
• Supervises food tasting sessions.

Cost control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and sanitisation

• Responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc.
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. This will prevent colleagues who are ill or suffering from an infection from taking part in the preparation or handling of food.

Management and leadership of the culinary team

• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure correct and professional operation is conducted. Ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Ensures smooth and effective communication among the kitchens and with other departments
• Ensures that all deadlines are met.

Training, learning and development of culinary team

• Conducts training regularly for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Involvement in wider job function relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and develops a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

• Assist the Chief Engineer/ Assistant Chief Engineer in the daily operation of the department
• Ensures the standard maintenance for the hotel’s different equipment is attended to like plumbing, electrical appliances, locks, heating, air conditioning, bathroom fixtures, and all other related equipment is in good working condition
• Ensures the preventive/ corrective maintenance for all the hotel’s facilities is done promptly (ACMV especially)
• Routine check and log data of all facilities and follow up on faults and repair works if required.
• Source for a quotation for spare parts and repair work
• To maintain the tidiness of the store, workshop, and Engineering office and check on the tools’ inventory.
• Maintain fire fighting facilities and equipment in compliance with the Fire Safety regulation
• Schedule preventive and corrective maintenance. To keep a record for proper control for efficiency.
• Take on small renovation jobs such as painting, carpeting, furnishings, etc.
• Follow up on preventive and corrective maintenance. To keep a record for proper control for efficiency
• Keep a daily log that inventories the work done in the hotels
• Keep up to date on safety-related administrative documents
• Ensures life and property safety
• Ensure his/her safety and the safety of others during your interventions and those of the external service providers
• Gives colleagues any help they require in terms of hotel maintenance
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

OVERVIEW

As a Promotions Producer, you will be pivotal in boosting audience awareness, engagement, and viewership for CNBC International’s editorial content across TV, Digital, and Events. You will combine strategic planning with operational production and management skills to create impactful video promotions.

You will be instrumental in crafting and delivering a range of promotional content, collaborating closely with diverse stakeholders within the newsroom, including News Shows, Features, Digital and Communications & Marketing teams to ensure alignment with both team objectives and broader network-wide goals. Your ability to navigate these relationships and integrate feedback will be essential in delivering cohesive and effective promotional campaigns.

This role is primarily office-based and involves direct oversight of a team member. You will be responsible for managing this direct report by setting clear goals, providing constructive feedback, and fostering their professional development to achieve both individual and team success.

In addition to your core responsibilities, you will stay abreast of industry trends and audience insights to continually refine and enhance promotional strategies, ensuring that CNBC International remains at the forefront of media innovation and audience engagement.

KEY RESPONSIBILITIES

• Collaborate with stakeholders to develop a strategic approach for promotions across multiple platforms, including setting priorities for topics, formats and platforms
• Produce promotional content to support News and Features teams, ensuring it is aired both within shows and during commercial breaks
• Address the needs of key stakeholders, including Digital, Events, and Communications & Marketing teams by creating and executing promotional solutions for high-priority content
• Respond promptly to daily demands and news events to ensure timely creation and delivery of promotions for exclusive or high-priority content, such as news making interviews and outside broadcasts
• Develop promotional strategies that enhance show brands and franchises, optimizing content on both TV and Digital platforms
• Oversee a direct report by setting clear goals, deliverables and priorities; providing regular feedback, and supporting their ongoing training and professional development
• Represent the Promotions team in editorial planning, identifying opportunities to showcase original and distinctive content, interviews, and storytelling
• Work closely with production teams and graphic artists to develop, write and produce original and creative promos for news events, shows and editorial franchises
• Write compelling scripts, edit videos, and produce promos within established deadlines
• Coordinate with show producers, on-air presenters, reporters, and camera crews during filming and occasionally participate in shoots with production teams to ensure all promotional elements are captured
• Liaise with social media producers to optimize social media reach and analyze performance metrics to refine content formats
• Work with Scheduling and Transmission teams to ensure timely delivery and accurate on-air playout of promotions
• Support in producing promotions for non-editorial purposes, such as brand marketing campaigns and generic brand sizzles
• Foster strong relationships with colleagues across NBCUniversal News group, staying informed about best practices and the latest developments in content strategy and production

• Expertly manage a portfolio of accounts, developing relationships, managing stakeholders, and identifying advocates
• Coordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaboration with New Business Sales and Solutions
• Identify/track adoption and growth opportunities within existing clients
• Organise monthly/quarterly reviews with customers to minimise friction and churn risk
• Work with Account Managers to identify upsell and renewal opportunities
• Identifying and leading strategic initiatives within the team to improve ways of working, training, customer escalations and revenue execution
• Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning
• Represent the customer internally as a stakeholder for the product, marketing, and other internal teams in order to ensure customers are always central to what we do
• Anticipate customer requirements and challenges, work towards a (re)solution by acting on data-driven insights and strategic knowledge
• Help identify patterns for success and best practices within a portfolio, to improve processes and prioritise activities

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

• To assist the Director of Sales, Assistant Director of Sales, and Sales Manager/Executive in sales operations including reserving weddings, meetings, and conferences, coordinating groups, general administrative functions, and arranging Sales Blitzes and giveaways
• Excellent communication skills, experience in handling dissatisfied customers, and knowledge of managing effective sales leads
• To ensure the smooth running operation of the commercial section in consultation with the Director of Sales on all matters
• Providing sales and administrative support involving efficient handling of top and confidential agreements for DOS, ADOS & Sales Managers/Executive
• Preparing monthly, weekly, or daily sales analysis reports and taking minutes if necessary
• Preparing proposals, agreements, sales reports, and presentations.
• Coordinating and responding to all requests for internal meetings.
• To maintain and requisite inventory stocks for the Sales & Marketing Department (i.e. brochures, stationary, etc.)
• Assisting in the implementation of sales strategy as prepared by the DOS, ADOS & Sales Manager/Executive
• To maintain and keep the database of the Sales & Catering team constantly updated on routine basis, including pending sales queries, customer issues, and in-process sales leads, etc.
• Keeps himself/herself well informed about the operations, especially in key departments (Front Office, Housekeeping, Food & Beverage, etc.)
• Promotes the Hotel as often as possible through entertaining, conduction, site inspections, presentation, etc. of the Hotel

We’re searching for a Lead Consultant, IT Security to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Manage team of cyber day 2 engineering resources within specialization track providing guidance, mentorship, performance evaluations.
• Involve in project work to deliver security service which require deeper level of expertise and to drive resolution of operational issue which are escalated to ensure satisfactory closure.
• Responsible for tracking the progress of building technical competencies, develop training and growth plans within specialization track.
• Involve in the hiring process for cyber day 2 to expand the existing portfolio of services (e.g. network security, endpoint security, security analytics etc).
• Involve in the presale activities for cyber day 2, including defining the scope of cyber day 2 services, sizing the effort to support the security technologies deployed in client environment, determine what can be supported internally and what can be delivered via partnership with other parties in NCS or with sub-contractors and process standardization & improvement.
• Assist in improving the quality of service for cyber day 2 team.
• To be one of the Subject Matter Expert (or trusted technical advisor) in cyber technologies during presale and day 2 phases.
• Mentoring engineers or interns to ensure they can assist the team in executing operational tasks for projects.
• Accountable for various tasks above and provide regular update to the Practice Lead

We’re searching for a Service Delivery Management Lead to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Client Relationship Management: Primary point of contact for our clients. Build and maintain strong relationships, understand client needs and expectations, and work to ensure that services delivered meet or exceed those expectations. Identify potential upselling opportunities and if required get support from the necessary NCS cyber business unit.
• Service Delivery Oversight: Oversee the delivery of services according to agreed-upon service level agreements (SLAs) or contracts. They monitor service performance, address any issues or concerns, and strive to continuously improve service quality.
• Team Leadership and Coordination: Lead and coordinate multidisciplinary teams responsible for delivering services. Provide guidance, support, and direction to team members, ensuring that everyone understands their roles and responsibilities. Align all NCS Cyber security services/talents with the overall project objectives. Build strong relationships with internal and external stakeholders, including IT operations, management, and clients. Onboard new project members and orientate them to client’s environment.
• Problem Resolution and Escalation Management: Responsible for resolving issues and incidents that arise during service delivery. They escalate complex or critical issues to appropriate stakeholders and ensure timely resolution.
• Performance Monitoring and Reporting: Track and analyze key performance indicators (KPIs) related to service delivery, such as response times, resolution rates, and customer satisfaction scores. They prepare regular reports and communicate performance metrics to stakeholders. Continuously seek to improve the efficiency and effectiveness of security service delivery (KPIs). This may involve implementing new technologies or processes or streamlining existing workflows.
• Project Management: Effectively manage the Security Operation team's budget and resources to meet security deliverables.

Our mission is to make the BOSCH start-ups invincible by creating world-class expertise and apply them to the start-up teams. Are you ready to embark on a dynamic journey into the heart of Singapore's thriving start-up scene? Join us and become an integral part of our global Team & Culture Development team, where innovation, collaboration, and growth are at the core of what we do!

We are offering an exclusive 6-month internship opportunity that goes beyond the ordinary and that grows you beyond your known limits:

• Immerse in start-up life: Gain hands-on experience working with in diverse start-ups, collaborating closely with industry leaders for unique insights.
• Collaborative responsibilities: Collaborate with various high level internal and external stakeholders, as well as partners and providers in the team development ecosystem.
• Shape the future: Contribute to shaping the team's future through active involvement in strategic planning, research of concepts and models for team & culture development and preparation of team workshops.
• Global impact: Expand the influence of the grow platform in the start-up ecosystem through top external collaborations and strengthening of our global network.
• Enthusiastic team player: Support our team´s daily business by preparing and facilitating regular team meetings, creating a platform for knowledge management and documenting team workshops.

Team Summary

We are seeking a passionate, collaborative, and strategic Inclusion & Diversity (I&D) Manager who wants to make a sustainable impact in our talent and business strategy. You will support the Head of I&D and work with a variety of internal and external partners, including business leaders, HR partners, I&D champions, ERG Leaders, and Corporate Communications, to deliver tangible I&D results. You will influence the uptake and implementation of data-driven solutions that drive improvement in I&D and have a direct impact on the way we recruit, develop, retain, and engage all our employees.

If you enjoy strategic planning, influencing, and delivering transformative change, please get in touch today:

What an I&D Manager does at Visa:

• Lead and implement components of the I&D strategy in partnership with the regional I&D Director.
• Inspire and motivate colleagues across the AP region to be active advocates and champions for I&D.
• Collaborate with talent acquisition, talent management, people business partnering, and regional leadership to build inclusive practices across the organization and employee lifecycle.
• Identify and address systemic biases in existing policies, processes, and systems, working with the wider People team.
• Partner with Visa University to ensure I&D training and content are fit for purpose and facilitate sessions where appropriate.
• Promote I&D learning and development across Visa in AP.
• Support the growth and development of regional employee networks.
• Manage the annual ERG planning process and monthly connects with ERG leads.
• Bridge gaps between ERG activities and business initiatives.
• Consult and advise on ERG campaigns and initiatives to ensure alignment with the I&D and business strategy.
• Provide strategic advice to functions to build diverse and inclusive teams.
• Leverage data and metrics to inform our approach, communicate priorities, and measure progress.
• Manage vendor contracts and payments process for I&D.

Why this is important to Visa

Universal acceptance for everyone, everywhere is at the heart of our company. We promote diversity of thought, culture and background that connects the entire Visa family.

The position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents.

Primary Responsibilities

Manages All Porterage Tasks

• Supervises and participates in the activities of the personnel in charge of handling and safe keeping of all incoming, outgoing, and stored baggage.
• Welcomes all residents and guests, promotes inter-hotel sales and in-house facilities, and provides directions and suggestions to the hotel surrounding areas.
• Ensures the smooth running of all hotel entrance and driveway operations by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Participates in the Raffles Hotel Singapore Arrival and Departure Experience

• Supports and assists the Doorman and Reception teams during every resident arrival and departure.
• Supports and monitors activities the drop-off and pick-up of valet-parked vehicles and the taxi and hired car queue according to priorities.

Acts as Supporting Element of the Entire Guest Journey

• Works closely with all hotel colleagues to create efficient, yet personalised service encounters for all residents.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services 

• Ensures guests receive the experience and service as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by the management.
• Adheres Workplace Safety and Health (WHS) policies and procedures.
• Performs any other duties and responsibilities that may be assigned.

Business Development & Sales:

• Proactively prospect, identify, and target potential Canopy clients through various channels, including personal network, cold outreach, partnerships and referrals and bring them to a close
• Attend relevant business networking events and conferences where Canopy’s clientele will be at, engaging in new conversations with potential Canopy clients to expand our footprint within the wealth management tech sector.
• Canopy's clientele are Family Offices, Wealthy Families / Individuals, Wealth Managers, External / Independent Asset Managers, Private Bankers, Trustees, Fiduciaries
• Effectively manage and update the sales pipeline. Accurately forecast sales revenue and provide regular reports on sales performance and progress towards targets.
• Identify growth opportunities and areas for improvement in the sales process

Client Segmentation/ Market Research:

• Build a deep understanding of the product, client’s pain points, client journey, target markets, and competing alternatives
• Collaborate with internal teams to ensure a smooth sales process and successful implementation of our solution
• Stay abreast of industry trends and market developments to effectively position our offerings and drive value for clients.
• Any ad hoc project and task as assigned by the management

• Hunter sales; Proven experience in business development, sales, or account management, preferably in the Financial Services/ Wealth Management or FinTech sector
• Understanding of the enterprise software market, particularly within the financial services industry
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with clients
• Instinctually able to connect and engage with a diversity of personalities to advance commercially oriented conversations
• High energy, adaptable, positive, empathetic, with a strong moral compass
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Ability to work in a fast paced, startup team environment
• Strong commercial acumen with a demonstrated ability to drive revenue growth
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives
• Excellent technical skills or ability to quickly learn and communicate technical concepts
• Self-Motivation, the ability to make a high volume of calls and touches, the ability to close, persistence, consistency and great time-management
• Familiarity with the systems development life cycle is advantageous

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events
• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE

• Training Program Development: Design, develop, and implement effective training programs and materials that address the needs of various departments and align with organizational objectives.
• Needs Assessment: Conduct training needs assessments through surveys, interviews, and performance evaluations to identify skill gaps and development needs.
• Program Management: Manage the end-to-end training process, including scheduling, logistics, and evaluation of training effectiveness.
• Content Creation: Develop engaging training content, including presentations, e-learning modules, and interactive activities.
• Facilitation: Deliver training sessions, workshops, and seminars, utilizing various instructional techniques and technologies.
• Vendor Management: Coordinate with external training providers and consultants to enhance in-house training capabilities.
• Evaluation and Reporting: Assess the effectiveness of training programs through feedback, assessments, and performance metrics; provide reports and recommendations for continuous improvement.
• Collaboration: Partner with department heads and managers to identify specific training needs and support career development plans for employees.
• Talent Development: Support the development of leadership and high-potential employees through targeted development programs and career planning.

• Diploma in any discipline
• Proven experience (3+ years) in learning and development, training, or a related HR role.
• Strong understanding of instructional design principles and learning management systems (LMS).
• Excellent facilitation, presentation, and communication skills.
• Ability to analyze data and generate reports to assess training effectiveness.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite and experience with e-learning platforms.

• 16 days annual leave
• 5 days work week - 8.30am - 5.45pm
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees.

CLUBHOUSE EXECUTIVE (Covering Night Duty Officer)

(Location : Changi)

As a Clubhouse Executive (Covering Night Duty Officer) in our Changi Clubhouse, you will report to our Operations Manager, Changi Clubhouse.

What you’ll be doing:

• Assist the Manager in the daily operations and administrative work of the Clubhouse to ensure the smooth operations of the Clubhouse.
• Handle enquiries (walk-in/phone) and assist in operations and administration of the Front Office.
• Manage housekeepers and security guards
• Oversees the Chalet operations when on duty overnight (covering Night Duty Officer when he is on off).

We want you, if you have/are:

• Minimum Nitec with at least 1 years of working experience in Customer Service.
• Good communication and interpersonal skills.
• A cheerful personality and willing to go “extra mile” for customers.
• A mindset to work independently, be resourceful and self-motivated.
• Proactive with good learning attitude.
• Able to work on weekends, Public Holidays and overnight.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Crypto Operations Manager

The Crypto Operations Manager/Assistant Manager will manage the day-to-day crypto operations and the crypto operations specialists team. Responsibilities include driving operational process improvements, reducing operational risk, managing venue relationships, people management, and overseeing daily reconciliation and settlement work. The Crypto Operations Manager/Assistant Manager will be part of the Operations organization.

Responsibilities

• Oversee day-to-day cryptocurrency operations, including fiat and cryptocurrency settlement and reconciliation with our venues
• Identify & manage initiatives to improve operational processes and reduce operational risk
• Monitor operational and risk metrics and escalate potential issues or anomalies
• Support new crypto initiatives from an operational, risk, and compliance perspective
• Partner with our customer service team and marketing team to continuously improve crypto related customer communications
• Maintain and evolve operating procedures to complement compliance written supervisory procedures and assist compliance team with license uplift
• Partner with treasury, operations, and risk teams to manage liquidity and minimize crypto risk
• Coordinate with product team to enhance system/platform to ensure customers receive exceptional execution quality with venues and to improve operational efficiency.
• Support and work with team members with other Financial Products

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

• 3+ years operational and risk experience, ideally in a broker dealer or crypto related context
• Extensive experience creating, deploying, and automating operational systems and processes
• Having blockchain or cryptocurrency knowledge or experience is preferred
• Ability to work with engineering and data for reporting and tooling
• People management experience
• Strong written and verbal communication skills
• English speaking and Fluency in Mandarin is an added advantage

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

As a Hardware Engineering Intern, you will get the opportunity to

• Work in a team on a range of sports product research, design, and development
• Witness products evolve from sketch to mass production
• Get hands-on with iterative prototyping and testing
• Apply technical and software skills
• Evaluate new component EOL based on R&D test plan
• Assist with analyzing and repairing Printed Circuit boards down to component level using a multimeter, oscilloscope, and other laboratory equipment.
• Using Pads Mentor Graphics for PCB Design
• Troubleshoot R&D Design product

• Pursuing Bachelor's Degree in Electrical and Electronic Engineering or relevant field
• A pro-active, organized & meticulous person who is able to work independently under a fast-paced environment
• Ability to work independently with little supervision
• Basic soldering knowledge
• Electronic hobby projects
• Ms Excel

For interested applicants, kindly submit your resume

The Job:

As a Client Service Specialist, you’ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager, he/ she shall manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.

Responsibilities

· Develop and foster strong relationship with key account.

· Serve as the key liaison person between client and internal departments on request and issue resolution.

· Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.

· Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.

· Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.

· Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.

· Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.

· Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.

· Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan

· Establish appropriate safety stock level meeting required service levels.

· Drives continuous improvement initiatives to meet inventory goals

· Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.

· Effectively use ERP system to manage high number of material SKUs.

· Review work processes and initiate process improvement plans.

Requirements:

· Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.

· Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.

· Strong analytical, problem-solving, communication and process mapping skills.

· Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.

· Fresh graduates are welcome to apply.

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

About the role

Reporting to the Regional Account Manager, Asia Pacific, the Regional Key Account Support Intern will be part of the Luxury Fashion vertical and will be responsible for developing key materials to support vertical growth in Asia Pacific. This 6-months full-time internship will begin in January 2025.

What you will be doing

• Support the updating and maintenance of existing communication content (such as newsletters, workshops etc.)
• Support existing account through problem solving
• Help to develop Gantt chart for Project management follow-up
• Assist in Project management follow-up and milestones commitment
• Support countries during tender phase through vendor follow-up and DACs

The successful candidate

Essential

• Undergraduate in Business / Sales / Supply Chain
• Analytical, with the ability to translate complex requirements and data into effective solutions
• Team player, ability to work effectively across all levels from management to operators and across different functional areas
• Strong project management, planning and organizational skills
• Able to work independently
• Advanced skills in MS Excel, Word, Powerpoint

Desirable

• Working knowledge of MS Visio, MS Project will be a plus

About the role

Reporting to Vice President, Air, this internship role will have the opportunity to work with the different entities on exciting projects as well as to analyse various reports to provide information to our Regional Air Freight team for strategic business decisions. This 6-month full-time internship commences Dec 2024/Jan 2025.

What you will be doing

• Prepare monthly reports relating to air freight activities
• Detect irregular data from the reports and analyse the root cause
• Perform ad-hoc analysis as per requested by stakeholders
• Follow up with entities on the issues and/or comments of working reports
• Be involved in Middle Office Air Dashboard Enhancement Project
• Work with OMC on various projects on data management
• Maintain the BSA contract library
• Support RFQ activity to carriers for 2025 capacity

The successful applicant

Essential

• Polytechnic or university undergraduate or graduate in Business Management, Data Analytics, Data Science or related fields
• Meticulous, analytical, and can work independently
• Good interpersonal and communication skills
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Good command of written and spoken English
• Knowledge in PowerBI and/or Tableau

Desirable

• Keen to learn, fast learner
• Systematic, organized and able to multi-task
• Able to work under pressure in a dynamic, fast-paced environment to meet tight deadlines
• Team player with positive attitude

• Formulate marketing strategies: Develop and implement innovative marketing strategies to promote moomoo's products and services.
• Market research: Conduct market research and analysis to identify customer needs and stay informed about market trends and competitor activities.
• Digital marketing: Manage and execute digital marketing campaigns including social media, email marketing, SEO, and SEM.
• Content creation: Create engaging content for various marketing channels, including blogs, social media, and website.
• Collaboration: Work closely with cross-functional teams to ensure seamless execution of marketing initiatives.

• Bachelor's degree in Marketing, Business, or related field.
• Proven experience in marketing, preferably in the financial industry.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficient in digital marketing tools and platforms.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Job Description

You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Responsibilities

• Maintaining and updating supplier, sales, and customer records.
• Keeping track of the sales team's communication with customers.
• Liaising with other departments on administrative matters of mutual importance.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Accurately cost and draw out customer quotations.
• Developing and monitoring performance indicators for sales and staff members, and compiling reports.

Requirements

• A GCE “O” Level, Higher Nitec or Diploma in business administration, business management, or a related field preferred.
• Experience in administration and high-volume office work may be advantageous.
• Strong analytical, organizational, and time management skills.
• The ability to multitask and quickly switch your focus.
• Excellent written and verbal communication skills, as well as customer service skills
• Exceptional interpersonal skills and a proactive approach toward problem-solving

Milli is a new company that creates regenerative materials for interior design. This role will assist with the production of mycelium products from start to finish. This role is perfect for someone who enjoys variety in their work, with tasks ranging from laboratory work to machining, carpentry, and substrate processing. No experience in mycelium cultivation is required. Time commitment is 20+ hours per week with flexible scheduling. As the company grows, there will be opportunities to take on a larger role. The work is on-site at our facility in Jurong East.

Responsibilities

• Laboratory work, including maintenance and propagation of live fungal cultures using aseptic techniques
• Programming and supervising CNC milling machine
• Prototyping of new product models and designs
• Preparation and processing of bulk substrate materials

• Proficiency in CAD or vector graphics programs required.
• Local applicants only.
• The ideal candidate is a self-starter with strong organizational skills, curiosity, and a passion for sustainability.
  

• Provide high quality HR Services in a fast paced service industry
• Responsible for the entire staffing and on-boarding process for technician positions and is expected to meet all specified KPIs
• Managing exit process for staff
• Partner with the business to facilitate resolutions regarding employee relations issues with escalation to the HR Director if necessary
• Drive the annual performance management process
• Participate in compensation and benefits initiatives to ensure that compensation and benefits practices are aligned to overall strategy for attraction and retention
• Support employee engagement initiatives and employee surveys such as YVC (Your Voice Counts) and partner with the business to effectively follow through on required actions
• Ensure effective and efficient execution and delivery of HR policies, procedures and services in accordance with legal compliance and company requirements
• Regularly review HR operations, identify and execute on opportunity for improvement to drive HR efficiency and productivity
• Drive and manage internship program
• Prepare and submit monthly management and other statutory reports
• Support the annual budgeting process
• Support M&A activities where necessary

• Diploma holder with minimum 3 years’ relevant experience as a HR Generalist
• Being pro-active, mature, meticulous, analytical, organized and a dedicated team player
• Being hands-on, able to work independently in a dynamic & fast pace environment and able to prioritize and work to tight deadlines.
• Excellent interpersonal and influencing skills
• Strong project management skill
• Must be able to handle high level of confidential information regarding employees with sensitivity
• Proficiency in Microsoft office applications
• Knowledge and experience in Easy Pay and Workday software preferred
• Knowledge in expat administrations will be an added advantage
• Knowledge of Lean and other continuous improvement tools will be an added advantage

• 16 days annual leave
• 5 days work week - 8.30am - 5.45pm
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees.