Area of responsibilities

1) Provide full support in discreet of personal and secretarial to Director.

2) Ensure highest confidential level when dealing with all matters, safekeeping documents and filings.

3) Answer phone calls and emails and take messages.

4) Manage and schedule meetings and appointments (send out calender invites).

5) Provider reminders of important task and deadlines.

6) Take minutes of meeting and follow up action if required.

7) Arrange travel arrangements, including flights, accommodation and itineraries.

8) Prepare proposal based on director's guide.

9) Assist on paperwork and administrative tasks assigned by Director.

10) Coordinate company’s events such as planning activities, meal arrangements, etc.

11) Provide support on all HR matters & activities, when required.

12) Run errands as requested, when required.

13) Provide assistance for personal errands and tasks assigned.

14) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) Minimum requirement of Diploma.

2) Organizational and time management skills.

3) Proficiency in MS Office (Word, Excel, PowerPoint).

4) Ability to multitask and work efficiently.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job Objectives

Design and develop both optoelectronics devices and integrated photonics sub-system platforms. Devices includes but not limited to SOA, gain chips, FP lasers, DFB lasers (CW and DML) and SLEDs. Photonics integrated platforms include but not limited to photonics integrated circuits, Silicon-based integrated platforms, standard/custom packaged modules, as well as optoelectronics sub-systems (i.e. includes both optical and electronics sub-modules) to meet design goals and requirements.

Duties and Responsibilities

• Perform simulation of optoelectronic devices (CrossLight, ALDS, Optiwave), optical ray tracing (Zemax, Optalix), thermal (Solidworks) and electrical (5Spice) properties of optoelectronics devices
• Analysis of optoelectronics device epi growth, participate in wafer fabrication process integration, mask design integration, device functionality and reliability performance characterization and test results.
• With reference to state-of-art competitors, simulated performance and data-mining internal test-results database, you will refine the design, fabrication specifications, and simulation model and parameters to optimize fit between design and measured outcomes.
• Report generation of design and simulation outcome with support of experimental data, where available
• Build up database of optoelectronics device design white papers, and management of all design documentation repository
• Responsible for leading/co-leading programs with several major global players in the development of photonic integration solutions to support the Silicon Photonics platform for datacom and sensing applications.

1. Development will be beyond simplex monolithic integration with regrowth for spot size converters and array devices, towards multiple functionality PICs incorporating active devices of lasers, modulators and detectors with passive devices of waveguides, polarizers, MMI splitters and optical filters.
2. Development of multiple functionality PICs designed to be compatible to Silicon Photonics to form a larger scale integrated System-on-a-Chip component.

• Lead and manage qualification and transfer of product to manufacturing upon development completion.
• All other reasonable duties, as assigned

Qualification Guidelines

Minimum Education

Masters (in semiconductor based light emitting optoelectronics preferred)

Minimum Experience

Minimum 10 years’ working experience with technical background in optoelectronics and wafer fab processes in optical laser component, photonics device system and sub-system

Proven working experience in optoelectronics design and development and program/project management in the photonics manufacturing industry

Job Responsibilities

• Execution of AWBs and Closing of daily Console
• Coordinate with agents, carriers, co-loaders, customers
• Attend to daily job issues (Amendment of Weight, AWB, etc)
• Monitor daily Console timing as to ensure cargo up-lift on time
• Coordinate with Warehouse/Contractors as to ensure smooth flow of cargos transfer from Warehouse to Terminals and arrange collection if needed.
• Drive continuous improvement of Airfreight Export operations
• Shift work required

Job Requirements

• GCE N level and above
• 1 year of working experience in Freight or 2 years of working experience
• Good Interpersonal Skills
• Good time management
• Able to work with MS Office

BENEFITS*:

· Monthly Allowances up to $500

· Joining bonus up to $5,000

· Comprehensive Dental and Medical Benefits

· Discounted Flight Tickets

*subject to T&Cs

Duties & Responsibilities:

• Report to the Duty Manager (Ramp)

• Assist in docking and undocking of Passenger Loading Bridge (PLB)

• Ensure accurate and safe handling at Aircraft Site/ NMEs, PLB and Headset Functionality

• Perform Foreign Object Debris Sweep (FOD) to ensure there is no obstruction to PLB path

• Ensure Headset/PLB function is carried out in accordance to CAG requirement

• Dispatch incoming baggage to the Arrival Baggage Sorting Area, Interline BTs to the Interline Sorting Area and cargo in transit for aircraft to aircraft transfer

• Engage/disengage PLB to aid passenger embarkation and disembarkation

• Perform Marshalling duties in the event PLB malfunctions

• Conduct checks before clearing all non-motorised equipment and unused containers from the parking bay

• Report any accident involving the equipment in the course of duty

• Perform ad-hoc duties as and when required by Ramp Loading Office/Reporting officer

Key Attributes:

• “N” Level or higher / SPM 5 Credits

• Possess Class 3 State driving license

• Observant, independent and exercise sound judgement

• Able to work under pressure to meet reporting timelines

• Willing to pick up and broaden skill sets

• Dynamic, self-driven and an effective team player

• Displays positive attitude towards work

• Manage payroll processing for 500 headcount including new hires, termination, OT Computation, allowances, deductions, salary recovery, leave and benefits administration, employee claims etc.
• Preparation and submission of income tax clearance (IR21) for work pass holder
• Prepare and submission of CPF, IR8A, government paid claim.
• Ensure employee data accuracy and process control improvements
• Preparation of Payroll report and brand billing.
• Submission of Government Survey and attend to auditor on the yearly audit exercise.
• Maintain payroll best practices to improve efficiency and processes.
• Involve in HR initiatives and HR Projects.
• To perform ad-hoc duties as per assigned.

Requirement:

• Minimum 3 years of work experience related to hands-on payroll for at least 200 headcount.
• Minimum Diploma in HRM or equivalent
• Experience with Times Software will be an added advantage.
• Good knowledge of the Employment Act, CPF and Income tax legislation.
• Meticulous with good time management skills
• Numerical inclined with strong sense of commitment.
• Proficient in MS Excel.

Singapore Airlines is seeking an experienced and innovative Food & Beverage (F&B) Director to lead our F&B team within the Customer Experience Division. The successful candidate will be responsible for delivering high-standard of F&B offerings through global curation, thoughtful customization, and trendsetting innovation, with the ultimate goal of delighting our customers.

Key Responsibilities

1. Research, plan, design, and implement initiatives and changes to constantly refresh inflight and lounge product and services.
2. Lead cross-functional teams in planning, competitor research, benchmarking, designing, and trialing new initiatives for product and service enhancements.
3. Plan and implement periodic and seasonal inflight F&B promotions
4. Organize workshops and presentations for culinary partners in Singapore and overseas.
5. Communicate and share the latest global food and hospitality trends to shape innovation in SIA's product offerings.
6. Ensure awareness and adherence to SIA's F&B vision, maintaining consistency and suitability across lounges and aircraft.
7. Manage catering budgets effectively for inflight services, maximizing SIA's interests while balancing customer needs.
8. Lead a team of F&B Executives and Catering Managers in operationalising the above mentioned.

Requirements

1. Background in culinary apprenticeship, culinary degree, or relevant culinary experiences in senior culinary leadership role(s).
2. Minimum 15 years of professional culinary/F&B experience or equivalent in a management position, preferably with more than 8 years in inflight service/catering or high-volume catering environments (Institutional/Stadium/Cruise Line/Banqueting).
3. Extensive knowledge of Asian, Singaporean, Western, and Regional Indian cuisines, trends, products, and service delivery concepts.
4. Good understanding of the airline industry is an advantage.
5. Effective engagement skills with media, public, focus groups, and customers.
6. Strong wine knowledge and understanding of global wine trends and regions.
7. Excellent organizational skills and project management knowledge.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Training will be provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in Airport Cargo Road. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

In this role, you will join a team of six members from Sopra Steria to support one of our government project. The scope of work includes:

1. Security Risk Assessment
2. Security Policies, Standards, Guidelines, And Procedures Review
3. Security Design
4. Application Security
5. Vulnerability assessment and
6. System Security Acceptance Testing

Responsibilities:

• Integrate security into the CI/CD pipeline, ensuring security controls and best practices are embedded from the early stages of development.
• Conduct security risk assessment for Applications, including Mobile Application, and Web Application.
• Develop, document, and enforce security policies, standards, and procedures for application development and deployment.
• Guide application project teams to perform AppSec assessments using a combination of threat modelling, code scanning, vulnerability research, application security testing and recommend treatment/mitigation measures and action to be taken.
• Review and recommend security testing tools, such as Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST) and Vulnerability Assessment and Penetration Testing (VAPT) .
• Apply secure coding techniques to review and assess vulnerabilities on systems developed using popular web/mobile programming languages, such as HTML, JavaScript, Node.js, Angular, ASP.NET, C#, Java, PHP, Python and Ruby.

• At least 3 years of experience in DevSecOps, Application security, or cloud computing (eg: AWS)
• Experience working with mobile and web application programming interfaces (API) architecture
• Demonstrate knowledge in industry security best practices such as OWASP Top 10, OWASP application security verification standard
• Familiar with Agile Development process, CI/CD, DevOps concepts, tools (Git, Gitlab, Github, Jenkins, Anslbe etc)
• Good verbal/written communications skills and experience interacting with various stakeholders
• Strong problem-solving and troubleshooting skills

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

SEO Content Writer 

(1 Year Contract)

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the finance industry.

As an SEO Content Writer, you'll be the superhero responsible for crafting engaging and informative content to attract traffic to our clients’ website and boost their rankings. Your main goal will be to drive content production to improve SEO growth while ensuring the content remains interesting and compelling for readers and adheres to brand guidelines.

You'll be working side-by-side with the Growth Marketing and Content teams and other departments to figure out what topics and trends are hot and come up with content that's in line with our business goals. You'll need to have project management skills, be a wizard with words, know your way around SEO best practices, and be able to work on your own or as part of a team. You must think strategically and find a way to balance SEO needs with overall brand goals. If you're a creative thinker who loves writing and digital marketing, this could be your dream job.

Role: 

• Develop and implement SEO-focused content strategies that drive business goals and resonate with our target audience across blog posts and marketing materials.
• Produce high-quality, engaging content that meets our audience's needs, masterfully balancing SEO best practices with a reader-first approach.
• Partner with design, product marketing, and other marketing teams to ensure content consistency, effectiveness, and a unified brand voice.
• Keep a pulse on the latest SEO, content marketing, and digital marketing trends and best practices.
• Maintain accuracy, ensure error-free content, and consistently align with the brand voice and messaging.
• Manage and optimise the editorial calendar and content production schedules.
• Provide constructive feedback and guidance to junior writers and freelancers.
• Fact-check information, review content for spelling and grammar and maintain high editorial standards.
• Support the seamless publishing of content on the Content Management System.
• Meet deadlines and achieve content goals while upholding quality and brand standards.
• Skillfully utilise AI tools to enhance our content creation and optimisation efforts.
• Establish and refine efficient workflows for content planning and creation.
• Identify opportunities to improve content quality, engagement, and user experience.
• Work closely with SEO and Growth Marketing teams to drive blog traffic and achieve quarterly targets.
• Understand and embody the Airwallex brand voice, tone, and editorial style in all content.
• Analyse and report on content performance to continuously improve results.

You:

• A minimum of 4 years of hands-on experience in SEO content management showcasing.
• Excellent writing and grammar skills
• Experience in project management within content marketing and the ability to manage multiple stakeholders at a global level
• Excellent interpersonal and communication skills: Collaborate with clients, designers, and developers.
• Exposure to a content management system in prior experience
• Have a solid understanding of website traffic and engagement metrics (including experience with Google Analytics)
• Exposure to a content management system in prior experience
• Comfortable thriving in a fast-paced startup environment, embracing ambiguity and demonstrating a passion for growth.

• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

Head of Key Accounts & Client Success Singapore/South Asia

We are seeking a Head of Key Accounts & Client Success to join our team in Asendia Singapore. Reporting to the Head of Commercial Singapore/South Asia, the incumbent will predominantly be responsible for managing and nurturing key client relationships, ensuring client satisfaction, and driving business growth through strategic account management. This role involves leading a team to deliver exceptional service, optimizing client success strategies, and collaborating with various departments, such as sales, operations, IT and Products, to meet client needs and company objectives. The incumbent plays a vital role in the business transformation as Asendia Singapore aims to expand into new markets in the APAC region.

Your Tasks

• Team manager in charge of key accounts, client onboarding (pre-sales) and client success (post sales).
• Manage the organization’s key clients and ensures that the clients’ requirements in terms of SLA management, operational requirements and general account management needs are met.
• Collaborate with key clients to broaden Asendia's scope of work in terms of new lanes, products, and services to foster mutual growth of all parties.
• Provides solutioning support for new clients through a mix of network knowledge, IT and tech setup knowledge coupled with a clear understanding of the clients’ needs.
• Collaborate with the client's onboarding executive(s) to ensure a complete and comprehensive onboarding process.
• Ensure that requisite customer level SLAs are met and establish regular processes to ensure review, maintenance and improvement of transit times and the overall customer experience.
• Utilize data for effective customer service (tracking of tickets and resolution) in conjunction with net promoter scores to ensure overall customer satisfaction.
• Lead and mentor a team of client success specialists, i.e. customer service team in delivering day-to-day support to customers’ queries.
• Main coordination interface with internal stakeholders and functional teams to resolve the issues raised by customers during the onboarding process.

Your Profile

• Minimum of 7 years of experience in commercial account management or client success roles, preferably in the logistics industry. Knowledge of e-commerce cross border logistics is highly desirable.
• Strong team management skills, preferably with minimum 3 years of experience.
• Experience in managing large and complex key accounts in an e-commerce or logistics industry and proven records of driving business growth.
• Excellent analytical, data analysis and problem-solving skills are required for making strategic decisions.
• Possess a customer-focused mindset along with excellent interpersonal and stakeholder relationship management skills to be able to establish and maintain long-term relationships with clients and cooperate with coworkers across departments.
• Strong execution ability on strategic plans and provides improvement measures to teams and management.
• Strong ability to deliver work that adds value by contributing to the growth of the business.
• Strong communication and interpersonal skills that effectively delivers clear message to address the needs of diverse audiences and managing conflicts of ideas to convince opinion on matters of strategic importance.
• Strong tenacity to translate ambiguity to action and remains optimistic even in challenging circumstances.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “HDKACS_102024ASSG”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

To provide exceptional customer service to both internal / external Customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination.

1. Answer all incoming calls promptly and politely.
2. Handle all air export shipment bookings via different channels of communication.
3. Attend to customers’ enquiries and provide quotes for freight charges via email wherever necessary.
4. Ensure all data (required by audit) are entered into Ecreditors Transportation Management System, timely and accurately.
5. Ensure that all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
6. Provide flight details promptly and give timely feedback to customers on freight status.
7. Obtain rates approval from customer & raise proper payment setup before shipment departs.
8. Monitor shipment uplift and transit(s) to ensure timely arrival /delivery to consignee as well as highlight delay / offloading to shippers and destination offices whenever occurs.
9. Ensure timely creation & updates for specific customers’ SOPs.
10. Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% customer satisfaction all the time.
11. Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
12. Build good business rapport with both external and internal customers.
13. Prepare and submit reports timely whenever required.
14. Take on additional tasks delegated by Department Supervisor/ Manager.

Qualifications
tertiary Education with 1-2 years customer service related experience, with or without relevant industry experience.

As a leading global software product company in the field of Compliance & Automation, ITMF Group develop cutting-edge RegTech solutions with a focus on Anti-Money Laundering and Anti-Fraud. We are dedicated to automating manual processes through the use of Machine Learning and Data Science, ensuring our clients have the most efficient and effective compliance solutions in the market.

To lead us to the next level of growth and further build out our skills and capabilities in serving our clients, we are looking a Business Consultant at either Junior or Mid-Level.

We value innovation, excellence, and continuous learning at IMTF Group. We provide a dynamic, collaborative work environment where your ideas will be heard and your skills will be put to the test. If you are passionate about technology and motivated to make a significant impact in the compliance industry, this is the perfect opportunity for you to thrive and advance your career with us.

Your primary responsibilities:

• Conduct detailed analysis of clients' KYC and onboarding processes to identify gaps and improvement opportunities
• Serve as a subject matter expert on our Siron One platform (Specializing in the area of AML/CDD/KYC & Client Onboarding, ICOS), providing insights and recommendations to clients
• Collaborate closely with clients and internal teams, mainly Product Management, Engineering and Pre-sales to customize solutions that meet client-specific needs and compliance requirements
• Design and deliver training sessions and workshops to help clients understand and maximize the use of our KYC solutions
• Facilitate client meetings and presentations to illustrate the value of our offerings and gather feedback for continuous improvement
• Provide ongoing support and consultation post-implementation to ensure customer satisfaction and success
• Stay updated on industry regulations and trends in the KYC and onboarding space, incorporating this knowledge into client engagements

You are going to stand out if you have:

• Bachelor's or Master’s degree in Business Administration, Finance, Engineering, IT or a related field. A techno-functional combination of degrees would be most appreciated.
• Knowledge of Banking and AML/KYC Compliance solutions (Siron One)
• 3+ years of experience in KYC, onboarding, or regulatory compliance, preferably in a consulting role
• Excellent analytical and problem-solving skills, with a keen eye for detail
• Exceptional communication and presentation skills, able to engage with stakeholders at all levels
• Ability to work collaboratively in a team-oriented environment and effectively manage multiple projects
• Results-driven mindset with a track record of delivering high-quality client results
• Fluent in English

At IMTF, you will benefit from:

• A motivated team of smart, creative, and driven individuals
• A culture that values teamwork and personal responsibility
• An international work environment that fosters creativity and commitment
• Competitive salary and paid further education opportunities
• A spacious, modern workspace that supports your personal and professional growth

At IMTF, we are committed to treating all candidates with respect and equality, regardless of gender, religion, nationality, or any other characteristic. We embrace diversity and inclusion as integral components of our organizational culture, and we welcome candidates from all backgrounds to apply and contribute to our team.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

5 months maternity cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

We are seeking a dynamic and experienced Sales Manager - Consulting to lead business development and sales efforts across the APAC region. The ideal candidate will have a proven track record in selling IT Consulting services with a strong focus on acquiring new logos and expanding client relationships in onshore and offshore project engagements.

Key Responsibilities:

• Business Development & Sales Strategy:
  Develop and implement strategic sales plans to penetrate new markets and win new logos in the APAC region, particularly in IT consulting projects.
• Client Acquisition & New Logo Sales:
  Identify, target, and close new business opportunities by acquiring new clients and expanding into new sectors. Build a pipeline of prospective customers and nurture them into clients.
• Consulting Project Sales (Onshore & Offshore):
  Sell consulting services (IT) that include both onshore and offshore delivery models. Position the value of onshore consulting for high-touch projects and offshore teams for cost-effective solutions.
• Stakeholder Management & Relationship Building:
  Build and maintain strong relationships with senior stakeholders in potential client organizations. Leverage relationships to generate consulting project opportunities and ensure client satisfaction.
• APAC Market Expertise:
  Develop a deep understanding of the APAC region's consulting landscape, market trends, and customer needs. Tailor solutions to fit the unique requirements of each market.
• Collaborate with Delivery Teams:
  Work closely with internal consulting and delivery teams to ensure client expectations are met and projects are delivered on time and within budget.
• Sales Targets & Performance:
  Meet or exceed sales targets for both new client acquisition and revenue growth from existing clients. Provide accurate sales forecasts and pipeline reports to senior management.
• Proposal Development & Contract Negotiations:
  Lead the creation of proposals and presentations for prospective clients. Negotiate terms and contracts in alignment with company goals and market standards.

Proven Experience in IT & Non-IT Sales:
Minimum of 10 years of experience in sales or business development roles, preferably in IT consulting services.

New Business Acquisition Expertise:
Demonstrated ability to consistently win new logos and grow client portfolios across various industries.

Strong APAC Market Knowledge:
Experience in the APAC region with a deep understanding of the local markets, regulations, and business culture.

Consulting Sales Expertise:
Experience in selling consulting services for both onshore and offshore projects with a clear understanding of delivery models and client expectations.

Strong Networking & Relationship Skills:
A well-established network of contacts and the ability to build and nurture client relationships at senior levels.

Results-Oriented & Goal-Driven:
Proven track record of achieving and exceeding sales targets, with a focus on long-term client success and revenue growth.

Excellent Communication & Negotiation Skills:
Strong ability to present, negotiate, and close deals with senior decision-makers.

Industry Knowledge:
Knowledge of key industry verticals such as banking, Insurance, healthcare, manufacturing, retail, and logistics is a plus.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Art Director

We are looking for a hands-on, digital native with a breadth of design capabilities and a finger on the pulse of pop culture to join our Creative team. You’ll be responsible for ideating and implementing brand, editorial, and marketing programs, working collaboratively with cross-functional teams.

The ideal candidate will have relevant experience working closely with the brand, creative and marketing teams. This role will have the emphasis on the craft of Graphic Design to consistently create powerful and memorable visual narratives.

*Submit your portfolio and work examples/deck to be considered for this role!

Role: 

• Be the brand and design expert in the team for a leading video streaming service; shape and maintain brand ethos at every touchpoint with a relentless eye for craft.
• Participate in full-scale integrated campaigns from concept to completion. This will include creating and producing work involving photography, illustration, animation, digital, and experiential.
• Designing Campaign Playbook: identifying look & feel, setting the tone and design principles, and developing a visual identity system for campaigns that can be adopted in different APAC markets. 
• Hands-on design development in collaboration with Creative Leads and creative consultants within the team
• Ensure quality and timely creative production and communication with creative teammates, stakeholders, and external clients.
• Sell in design thinking and principles by inspiring a senior group and motivating the audience internally and externally.
• Ensure that deliverables adhere to the strategic brief, the brand’s vision and intention. 
• Operate as both an individual contributor and a cross-functional team player.
• Champion the user (both content creators and viewers/fans) in all your design rationales. Ensuring that your creative decisions are based on user behaviour and insights.

You:

• 10+ years of relevant experience in creative studios (in-house or agency) with a focus on branding or graphic design.
• Award-worthy portfolio with world-class design sensibilities.
• Deep interest in various pop cultures and diverse communities.
• Experience thriving in a fast-paced workplace - the ability to visualise a range of solutions iteratively.
• Ability to understand business and brand priorities and translate them to hands-on design solutions.
• Led projects and experienced in working on regional campaigns
• Familiarity with production process and terminology; comprehension of graphic design, digital marketing, and advertising.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Job Description:

• Perform functional and aesthetic inspection of aircraft cabin interiors.

• Document any defects, perform troubleshooting and carry out rectification.

• Support cabin modification, retrofitting and component repair tasks.

• Any other duties as assigned by the supervisor

Requirements:

• NITEC / Higher NITEC, preferably in an Engineering discipline

• At least minimum 2 years of relevant aircraft cabin maintenance experience

• Able to work flexible hours, including weekends and public holidays (rotating shift hours)

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

As Infrastructure Engineer you will be required to implement and support monitoring, automation and batch scheduling tools

What will you do?

1. Understand Operation business needs and translate into technical requirement

2. To implement monitoring, automation and batch scheduling tools

3. To support post implementation tasks including patching and upgrades.

4. To recommend best practices to meet project requirements

5. Assist in POC/POV, product evaluation and tech refresh activities

As part of Level 3 Development team the enhanced functionality a scrum team you will:

• Design, develop and implement features, enhancements, Webservices, Microservices, tools and utilities in a client facing environment on a platform that is highly scalable and resilient on the N-tier architecture in Agile development life cycle.
• Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities.
• Perform third and fourth level support in production and client certification environment with root cause analysis including identifying, developing, and providing solutions for production issues.
• Analyze and identify the root cause of performance issues and propose changes to designs and new enhancements for resiliency and scalability.
• Engage in effective communication and collaboration with team members, including vendor partner teams
• Participate in technological proof-of-concepts, embrace new technologies and frameworks and in code review processes to ensure quality and consistency
• Produce and maintain technical documentation to support development and operational initiatives
• Collaborate with Product Owners, Architects, SME's, DevOps, Security, Business, Performance, Automation, and Operations teams to ensure alignment across initiatives.
• Strive for excellence and innovation in service delivery, seize opportunities and consistently think and act ahead of the curve to drive success

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Works with product owners to gather and refine requirements for one product, adding and taking into account existing tools and solutions across departments.

• Develops and designs moderately advanced architect solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.

• Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.

• Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re searching for a Senior Network & Security Engineer (L3 Support) to be part of our diverse team of talent here at NCS!

Overview

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.
 

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

 The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

Position Summary:

The Workload Automation & Scheduling group is responsible for engineering and support of the Workload Automation IT infrastructure for Visa Inc. and VisaNet via Vendor Tools and Homegrown Web Application Utilities. The team is responsible for all technical aspects of design and build for the Workload Automation lifecycle from project initialization, system installation, application test & build and maintenance, operational support to application and system decommissioning. This role is an Advanced SME individual contributor role responsible for identifying and resolving issues of moderate to high complexities to do with Visa’s Workload Automation Scheduling, VFT/MFT. This position is at a professional level and requires strong execution and analytical abilities to diagnose, mitigate and resolute small to highly complex events. This role works independently and receives minimal guidance providing out of the box solutioning, innovation and keeping up with the latest industry innovative workload automation processes.

RESPONSIBILITIES:

• Engineer, Design and build new application services from PD within Workload Automation Tools (BMC Control-M & Broadcom ESP)
• Excellent Problem Determination skills to ensure mitigation time is kept to a minimum in meeting SLA and uptime expectations.
• Strong experience with Agile development incorporating Workload Automation tool / Batch processing into Full CI/CD technologies such as GIT, Maven, Jenkins, Chef, Sonar, JUnit, Mock frameworks. To ensure version control is followed.
• Perform installation and support for the Workload Automation platform running on Linux and Prostgress DB systems with the help of IRE and vendor’s engineers to ensure patch level are current and we’re clear of any vulnerabilities.
• Advance understanding to write and integrate into WA tools scripts for automation in the following languages as well new technologies NodeJS, MVS JCL & REXX, HTTPs API, JSON, Python, HTML, XML, Shell and JavaScript.
• Proactively work with Ops PRE, PD and or vendors to provide a resilient, flexible and fit for purpose solution around Workload Automation for Visa’s & M&A’s internal and external customer resolving issues and system problems. Gather requirements set up meeting internally as well as with our vendors to engineer solutions.
• Consulting with and supporting capacity planning efforts to ensure our tooling has the capacity to manage the workload executed via those tools.
• Provide 24X7 production support of Visa operations. Requires on-call rotational support for geographically dispersed data centers.
• Ensure that all server deployment follow Visa security guidelines and report any non-compliance for the Workload Automation Platform.
• Communicate and work cordially in global team with teammate from different culture and in time zone.
• Manage workload and escalate to appropriate Engineers and manager, as needed.
• Work with other support, development, and user groups to manage requests from the perspective of automation and BRP failover design and functionality. Implementing a Red Button solution as well as engineering self-service solutions.
• Work with vendors on software issues and problems as needed.
• Basic use of documentation tools, such as Microsoft Project, Microsoft Excel, and Microsoft Power Point.
• Assist with the WA engineers to set up working sessions with technical leaders and users from all levels to promote the Workload Automation capabilities to ensure teams have appropriate knowledge and expertise of Visa’s Batch processing strategy.
• Act as Change Coordinator to Process, Assign and Report Enterprise tooling changes assigned to Gsched & Workload Automation working with Ops, PRE & PD groups.
• Provide guidance for Junior & peer engineers on technical knowledge and processes.
• Participate with Sr. Engineers in setting up product demo sessions with the Vendor and internal ATC’s & PD Architects

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

The Sales Manager is part of the regional Sales team. The team members are dynamic and friendly. We collaborate very closely together to be successful.

Your tasks

• Acquire and assess sales opportunities, including identification and proper coverage of buying centre members and stakeholders at Finacial Institutions in Asean Region 
• Reach sales targets by initiating and managing sales opportunities till the conclusion of contracts with new clients.
• Implement a successful sales strategy for designated sales projects and define business cases for customers.
• Coordinate and organize meetings with customers as well as internal resources; prepare and hold presentations and workshops after having defined the rights USPs and sales message.
• Speer the Sales opportunity in Coordination with various stakeholders (e.g. implementation, service, and software partners) 
• Acquiring new customer for Avaloq by understanding customers’ needs, analyzing competitive solutions, defining sales messages and USPs.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Maintain daily mis-en place and prepare ingredients 
• Inspect and clean food preparations areas, to ensure safe and sanitary food-handling practices 
• Ensure the highest standards and consistent quality in the daily preparation 
• Keep up to date with the new products, recipes and preparation techniques 
• Have full knowledge of all menu items, daily highlights and promotions  
• Effective communication between colleagues to ensure a secure and friendly working environment 
• Establishing and maintaining effective inter-departmental working relationships 
• Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues 
• Efficiency in preparations and execution 
• Provide a level of Safety and Security for all team members whilst working 
• Follow guidelines provided in Colleague Handbook 
• Adhere to the hotel standards on personal hygiene and cleanliness on and off duty