Job Responsibilities:

• Manage and monitor daily requests, issues and escalations with agencies and customers
• Manage daily support, troubleshoot and maintenance of Salesforce
• Manage CMS system for development of webpages
• Implement and manage timelines, contracts and communication with partners and internal stakeholders
• Coordinate and manage the set-up and production of the event on site, ensuring the delivery of a high quality event
• Develop strategy, liaise and manage the content topics and timelines for eNewsletters
• Support and coordinate event requirements including planning, onsite event management and post event wrap up
• Proactively handle any arising issues and troubleshoot any emerging problems on the event day

Job Requirements:

- Min. Degree in Marketing or any related field

- Min. experience in marketing

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

The Job:

• Prepare all aspects of monthly and quarterly account closing, including preparation of journal entries, consolidation of various entities, preparation of bank and balance sheet reconciliations.
• Manage all activities in account payable/ receivable function.
• Support Business head to manage monthly, quarterly, annual financial performance, budgeting, forecasting, and reporting.
• Prepare finance updates for investor, including preparation of key flux analysis and computation of entities performance returns.
• Monitor fund cashflows including recommendation for capital calls and fund distributions, and forecasting of cashflow and budget financial results
• Financial Modelling

The Requirements:

• Min Degree with 4-5 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Warehouse and Logistics Executive @ Medical Device MNC

Location: Mapletree biz City

Salary: 3K

Duration: 6 months

Office hours Monday to Friday

Job Description:

Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)

Oversee inventory procedures

Oversee SLOC management

Top Up Spine Sets

Maintain trackers & Follow SOP

Perform write off for SLOC management on monthly basis

Follow up and monitor pending GRN

Responsible for open GRN to avoid write off during quarter/financial year end

SPOC for issues related to warehousing and transportation

Develop requirements and standards (e.g. packaging, procurement, delivery)

Track KPIs for Warehouse & transportation

Support Billing

Support Ad Hoc work during Weekend

Requirements

- Min Diploma

- Prior experience in supply chain is advantaegous

- Can start work immediately

If interested, please telegram me at @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

An Expert has a wide spectrum of responsibilities and actions.

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required.
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all Unix/Linux services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on LEAN-CA-CIB best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution.
• maintain programmable code outlined in technical instructions and specifications for operating systems.

As an experienced professional in Storage Services, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions,
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
• actively assist in identifying the most technical skilled candidates for open roles,
• technically coach and develop partner resources to improve quality and productivity,
• defines the technical skillset required to support CA-CIB technologies.

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities, he/she:

• complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
• completes all mandatory training as required to attain and maintain competence.

Job Qualification

• Fluent in English written and spoken
• Working hours will be in rotating shifts and primarily to cover Europe business hours
• On-call support will be expected on a rotational basis on both weekdays and weekends

Candidate Profile

Mandatory track record

• 5 – 7 years’ work experience relevant to enterprise level Storage platforms in particular DELL/EMC ISILON, HPE XP7, 3PAR and Brocade Fabrics.
• Should be a subject matter expert in specific or relevant
• SAN/NAS Administration / Solutions.
• Disaster recovery operations related to SAN/NAS solutions.
• SAN/NAS performance tuning and optimisation.
• Experience supporting and troubleshooting medium to large scale, multi-site, enterprise SAN/NAS technology environments.
• Experience on Storage capacity planning, performance analysis, monitoring, reporting.
• Good understanding of operational framework like ITIL/ITSM, operations process.
• Scripting skills/Automation knowledge to ease the operations.
• Very good experience in supporting and managing the replication and other copy services
• Knowledge on multiple operating systems like windows, Linux and UNIX.
• Hands on experience of working on monitoring tools / management platforms.
• Relevant certifications a must (SAN, NAS or Fabric)
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.
• French language proficiency would be seen as an advantage.
• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Develop test cases and execute them in every Non-Regression Testing cycle.
• Create test data to perform test case execution.
• Automate the manual test cases and ensure the maintenance of test scripts.
• Run the automated test cases within UFT and BDD Selenium framework.
• Maintain the build job in Jenkins
• Defect and root cause analysis.
• Identify and implement automations to improve efficiency.
• Interact with other teams to perform Integration testing and Participation testing.
• Develop documentation for application knowledge transition.
• Interact with stakeholders, Dev and BAs.
• Create and Send daily execution reports to the clients.
• Undertake any other duties of a similar level and responsibility as may be required from time to time.
• Research, design, and develop software.
• Analyse user needs and develop software solutions
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with other engineers to integrate hardware and/or software systems
• Develop specifications and performance requirements.

Job Qualification

• 6+ years’ experience in IT.
• Strong analytical and problem solving skills
• Must have Scripting languages – VB Script, Java, Selenium
• Must have Tools knowledge– HP ALM, Jenkins, Putty, Micro Focus UFT, BDD Cucumber
• Good to have DevOps Tools knowledge: GIT, Jenkins, Selenium, Maven,
• Must have SQL Server – Database and SQL Query knowledge
• Must have Capital Markets domain knowledge
• Able to interact with senior management in Business and Technology, as well as technical colleagues
• Knowledge and experience of agile methodologies
• Excellent presentation skills including oral and written communication skills
• Enthusiastic, motivated team player
• Industry standard certifications in ITIL and SCRUM methodologies would be beneficial

Besides having greater experience on quality assurance, as a senior analyst the candidate is expected to lead discussions with architectural teams(functional and technical), different stakeholders , investigate and provide solution to compex business issues and promote continuous improvements.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

1) Daily Operations

• Provide professional and courteous service to all patients/customers
• Process medication orders/prescriptions for both inpatient and outpatient
• Picking, packing and labelling in accordance with stipulated policies, guidelines and department standard operating procedures
• Perform billing functions
• Ensures work area is ready for daily operations
• Maintains the cleanliness of the pharmacy and ward areas where drugs are stored
• Involvement in workplace quality improvement projects/activities as and when required

2) Inventory Management

• Ensures stocks are stocked up properly and tidily according to First-Expiry-First-Out (FEFO) requirement and stipulated storage condition
• Able to use omnicell to determine availability of stock in various wards
• Ensures correct receiving of goods
• Secondary repackaging/redressing
• Carry out cycle counts and stock takes periodically according to SOPs

3) Dispensing

• Dispensing of medications to patients in accordance with stipulated policies, guidelines and department standard operating procedures

Requirements

• Possess Certified Pharmacy Technician Certification (CPTC) OR Diploma in Pharmaceutical Science
• Have initiative and able to work independently to achieve goals of the department
• Able to communicate effectively
• Able to function effectively as member of a team

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Location: Orchard/Somerset

Salary: $10-$12

Job Description:

• Engage in full cycle of recruitment process from posting of job advertisements, sourcing, matching to onboarding of candidates.

• Handle candidates regarding their employment questions.

• Develop and manage the recruitment process for clients through sourcing, screening and qualifying candidates.

• Brief and prepare candidates for the interviews to assist candidates in securing the right jobs

• Adhoc HR admin functions

• Able to commit to 3/6 months

Requirements:

• Minimum A Levels or equivalent

• Good communication and interpersonal skills

Interested applicants, please send your resume in Word document to [email protected](cc: [email protected] )

Kylie Ng Kai Wi (R1104775) #HKN

Recruit Express Pte Ltd

EA Licence No: 99C4599

Company Reg. No. 199601303W

Salary: $1,800 - $2100 (Dependent on experience)

Fixed Monthly Allowance: $150/month

Contract: 1 Year Contract and a yearly completion bonus (based on performance)

Working Hours:

8.30am – 5.30pm (Mon-Fri);

8.30am – 12.30pm (Alternate Sat)

Address: 26 Senoko Avenue, Singapore 758312

(Pickup available from Sembawang MRT upon commencement of work)

Job description:

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes / gas

• water heater or appliances.

• Handle customers’ enquiries on appointments, installation charges and other gas installation

• related matter.

• Follow up on customer’s enquiries from emails.

• Send SMS/emails to customers on their appointment schedules.

• Promote gas appliances / collaborations with other business partners to potential customers.

• Liaise with term contractor/SP Services on any services lapse.

• Feedback on any difficult/special cases.

• Any other duties as assigned by supervisor

Requirements

- Min A/N Level

- Able to commit for one year

- Able to start work immediately

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Overview

Scent Senses is a wholesale distributor of internationally branded luxury products, As a company focused on ensuring the end-consumer has the best possible purchasing experience, we are seeking a General Manager of quality assurance, logistics and warehouse management, who can ensure all products that pass through our warehouses are rigorously checked for quality and authenticity, have appropriate goods-tracking mechanisms implemented upon them, and complete their logistic journey efficiently.

As a manager, your role will require deep technical expertise, and managerial experience.

Job Responsibilities

You will be expected to:

1. Design and implement the company’s goods tracking mechanism to ensure complete traceability from manufacturer to end consumer.

a. You will be expected to work with the ERP systems administrator to digitize this mechanism

2. Manage a team of quality assurance officers, whose functions include

a. Ensuring correct distributor codes are present on each product

b. Visually inspecting all merchandise to ensure there are no blemishes

c. Appropriately demarcating and returning merchandise which does not meet QC standards

3. Manage a team of warehouse operators, who carry out typical CG operations.

4. Ensure logistics process error rate of <0.05%, including customer complaints and internal QA checks.

Job Requirements

As a significant point of control for the essential functions of quality control and warehousing, you will be expected to have the following experience and/or knowledge in order to carry out your functions effectively:

1) Thorough knowledge of various industry standard packaging quality assurance checkpoints, including their methods of identification.

2) Experience managing a team of at least 25 in a quality assurance function.

3) Deep knowledge and experience of goods traceability mechanisms, especially with regards to implementation of these mechanisms downstream.

4) Knowledge and experience of warehouse operations with respect to CG, especially in handling, sanitation between QC and non-QC products, goods flow, product accounting, etc.

5) Knowledge and experience working with GS1 standards and matrix codes.

6) A minimum of 15 years of experience working directly in the quality assurance field within the luxury industry.

7) Qualifications in technical industries are highly preferred.

8) Knowledge and experience in Odoo 16 software usage, especially Inventory and Manufacturing module.

Misc.

1) You will be expected to work 5.5 days. Weekday working hours are 8:30am to 6pm, and Saturday working hours are 8:30am - 1pm.

2) Sick leave and Annual leave will be in line with MOM regulations.

Job Responsibilities

• Issues spare parts, tools, and equipment to watch technicians and polishers; manually pick and issue stocks from multi-level racking which are specified in Service Order documents; completes all necessary paperwork for stock items issued
• Receives delivered supplies, materials, and equipment; confirms that delivered goods match purchase order specifications of quantity, condition, RMC, etc; completes all necessary paperwork for stock items received, and forwards to Service Executive
• Utilizes Core Model system to properly account for issues, returns, receipts of new materials and associated back orders; inputs essential data on all materials handled; adheres to strict accounting procedures in this regard
• Conducts routine counts of inventory materials based upon MRP suggested re-order listing; assists in conducting complete physical inventory stock count according to Internal Auditor’s requirements
• Organizes and maintains Spare Parts Department area for efficient material storage and handling; maintains labelling system on each stock item; manually stocks inventory shelving with stock items received or returned
• Handle materials being received, issued, stocked; handle and support affiliates and retailer workshops orders, picked, packed and ship
• Assist Spare Parts Service Executive in monthly and statistics reporting
• Assist and support Showroom, Communication and Commercial in ad-hoc requests
• Disposal of old spare parts, write-off of damage stocks and return of exchange stocks back to HQ
• Performs related duties as required

Job Requirement

• Minimum GCE ‘O’ or ‘N’ level qualification
• Relevant working experience in inventory control practices, spare parts, tools, supplies, equipment used in after sales service operations
• Ability to establish and maintain effective working relationships with other employees and affiliates
• Familiar with bizSafe standard and adhered to safety procedure / guidelines
• Proficiency in Microsoft Office and Core Model
• Customer focus

JOB SUMMARY

To assist in the supervision of the Kitchen staff; to ensure food preparation is done according to Marriott standards of food quality, presentation and sanitation.

DUTIES AND RESPONSIBILITIES

1. Guide and show the junior in the pastry production, coffee break, buffet set up and function set up.
2. Making sure all daily functions, seminar coffee break are in time (half an hour before the function time.
3. Control all the pastry and bakery order stocks.
4. Attend BEO meeting if Pastry Chef off duty.
5. Check all buffet set up in café are done correctly (name tags, clean standard decoration on cake) daily in breakfast, hi-tea, lunch and dinner.
6. Room service room amenity.
7. Check on all a la carte stock, available, fresh, date and labelled.
8. Work closely with Pastry Chef on the 39 points checklist.
9. Check on goods send in by outside supplier, make sure goods are acceptable (Quality Control)
10. Contribute new ideas or try out new recipes on cakes, desserts and show pieces together with the Pastry Chef.
11. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• At least 1 year of experience in similar capacity
• Able to work in a fast-paced environment
• Able to multi tasked and committed to the quality of food served
• Excellent working attitude and willing to constantly grow his/her skills

The Job:

• Responsible for the administrative activities, such as archiving documents and contracts, sending and collecting invoices, other financial administration, handling incoming/outgoing mail shipments, supporting recruitment and other HR-related activities
• You provide facility management for an up-to-date office, such ordering office supplies/equipment, identifying wishes and problems with regard to the office building, and acting as a point of contact for IT matters;
• You are the first point of contact for visitors where you provide general support, you also manage relationships with vendors and service providers
• You will help colleagues organize in-house or off-site activities, such as parties, celebrations, lunches and conferences, as well as planning and organizing business travel

The Requirements:

• Min Diploma/ Degree Holder with min 5 years of relevant working experience
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Job Description

We are looking for someone with a leader's soul, who likes to work in a team, and who knows how to transmit the needs to the client so that the team can clearly understand the tasks to be developed. It is necessary to have a broad knowledge of the tool and be able to offer the client the best solution to get the most out of Salesforce Marketing Cloud in terms and at a functional level.

Key responsibilities:

• Guide the team to develop campaign launches through Marketing Cloud.
• Cohesively explain requirements and tasks to be performed by the team.
• Review and ensure that the quality of the work delivered by the team is up to standards.
• Conduct trainings and create documentation of the processes and campaigns.
• Negotiate and monitor the project/s with the client.
• Collaborate with the agency’s management team in matters related to the client, business, product and people.

Required Competencies/Skills/ Experience:

• Experience working with Salesforce Marketing Cloud for at least 4 years
• Basic knowledge of HTML and SQL
• Knowledge and ability to run Salesforce tools (e.g. journey builder, content bulider, automation studio, CDP, Personalization Studio)
• Knowledge in other types of channels (SMS, APP via Mobile Studio)
• Proficiency in explaining the different modules of Salesforce Marketing Cloud and in understanding SFMC best practices
• Knowledge and skills to carry out a tool implementation
• Knowledge of other clouds within Salesforce (Service, Sales, Loyalty, Commerce etc.)
• Knowledge of Marketing Automation strategy
• Expertise in Martech Solutions, passionate about marketing automation, the user journey, and lead nurturing
• Ability to understand business needs and make sound recommendations to clients.
• Strong consultancy and presentation skills
• Excellent verbal and written communication skills
• Proactive and has good time management and leadership skills
• Ability to work in a fast-paced, demanding environment, with multiple and changing priorities while maintaining strong attention to detail

AT MRM, RELATIONSHIP IS OUR MIDDLE NAME.

MRM is a modern relationship marketing agency that delivers transformative creative solutions at the intersection of business, culture, and technology. MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity—all to the service of helping businesses grow meaningful relationships with people. MRM is part of McCann Worldgroup and the Interpublic Group of companies (NYSE: IPG), and spans 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit www.mrm.com.

NO THIRD PARTY RESUMES ACCEPTED.

We love our diverse workplace! MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.

Join us and make your mark on the Pulau Tekong project as a QA/QC Administrator. Your role will involve skillfully communicating inspection results to project team members, ensuring seamless collaboration, and reporting directly to our QA/QC engineers. By effectively relaying vital information, you will play a key role in maintaining the project's quality standards and ensuring a smooth workflow.

In addition, you will be at the forefront of project excellence, meticulously monitoring construction activities to pinpoint potential quality risks and proactively recommending preventive measures. Your keen eye for detail and commitment to maintaining the highest standards will be instrumental in safeguarding the project's success and upholding our dedication to quality.

Your responsibilities as a QA/QC Administrator

• Conduct inspections of construction sites, materials, and workmanship to ensure compliance with project plans, specifications, and applicable codes.
• Document and report any non-compliance issues, defects, or deficiencies found during inspections.
• Communicate inspection results to project team members and report to QA/QC engineers.
• Maintain accurate records of inspection reports, test results, and other quality-related documentation.

Your qualities

You can make your mark as a QA/QC Administrator

• At least 3 years of experience as a QA/QC administrative or similar role.
• Bachelor's or technical degree in engineering, or related field preferred.
• Effective communication skills, both verbal and written.
• Proficiency in using inspection tools and equipment.
• Relevant certifications or training in construction inspection or quality management preferred.

Purpose:
To provide high quality service deliverables to the firm’s Real Estate (RE) Clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day to day basis.
This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to PE clients.
Expected to help improve the processes and efficiencies of the department.
Be subject matter expert of RE Fund Structures accounting and administration processes.

Core Responsibilities:

• Managing financial servicing for a portfolio of RE clients ensuring the smooth running of day to day relationship with clients and consistent delivery of client reporting/ information accurately and on time
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:
Client Delivery

• Deliver timely quality service to the client to ensure all requests for designated clients are met, ensuring any client/investor queries are responded to within 24 hours
• Complete a review on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Ensure that KPIs are developed, implemented and reported quarterly in accordance with agreed SLA’s
• Prepare quarter end timetable for all client work and manage quarter end process to ensure all deliverables adequately resourced and completed on time
• Maintain regular contact with client through weekly phone calls and emails detailing upcoming deliverables and progress thereof.
• Assist with new business take on where required.

Management of Workflow

• Work with Back Office on client deliverables to ensure adequate resources are allocated and fully utilised
• Ensure Back Office are preparing all work to a standard suitable for client review
• Provide constructive feedback to Back Office on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Ensure reconciled cash balances are maintained for clients at all times.

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed daily, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Systems
• Understand and use best practice on Investran (accounting platform)
• Understand and make best use of the functionality in our software when producing accounts
• Ensure client database is up to date and accurate in Investran (contact changes completed within 24 hours of receipt) and Outlook databases for client related changes

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to Compliance officer promptly
• Ensure all error reports are completed for review by the Senior Accountant on the day an error is identified

Other

• Undertake any additional reasonable requests as deemed by the firm

We are seeking a highly motivated intern to join our team. In this role, you will be responsible for supporting regular reporting and analytical activities within the supply chain functionality. You will monitor operational activities, foster cross-regional collaboration, and identify improvement potential in demand planning processes. Additionally, you will facilitate regular reporting processes within the function.

• Support regular reporting and analytical activities within the supply chain functionality.
• Monitor Supply Chain operational activities, including cross-regional collaboration and support.
• Identify improvement potential in demand planning and collaborate with relevant stakeholders to drive supply chain activities.
• Facilitate regular reporting processes within the function.

Your Career

As a Consulting Engineer, you will be the expert on our solutions offerings for enterprise and industrial IoT security. You are the “go to” person for customer interactions that exceed standard Systems Engineering support requirements (we always expect a baseline expertise in all areas from our SE’s, but augment them with CE’s in the advanced or new technology areas). You will be required to -

Present to customers as our expert in IoT Security and deployment at all levels in the customer hierarchy, from technician to CIO. Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with in regards to IoT. Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative. Lead and support customer demonstrations (with our SE’s) that showcase our unique value.Interact locally and remotely with customers in an equally persuasive manner. Enable SEs through production of white-papers and other elevated technical collateral. Maintain bi-directional trusted advisor relationship with Product Management to drive client based insights/feedback and future solution direction.

The Consulting Engineering role is an overlay technical role that directly supports sales delivery of quota. CE’s are measured by their expertise and by their ability to lead to customer successes. There is also a requirement for close interaction with Product Management to ensure that we continue to deliver innovative solutions to our customers.

Your Impact

• Work with Product Management, Technical Marketing and R&D to create requirements and product features for our large customers and provide feedback from customers
• Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the 'pre sales' process for strategic opportunities - The Consulting Engineer will take ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or Palo Alto Networks lab facilities
• Provide product update and enhancement training to other SEs in the JAPAC region
• Provide demos for strategic prospects and current accounts in all facets of Palo Alto Networks IoT security offerings and integration in existing customer environments
• Assist in the training of new Palo Alto Networks SEs in their designated region in installs customer presentations, and internally-focused deal preparation activities
• Provide advanced 'Partner SE' training for updates in the Palo Alto Networks product suite
• Support relationship expansion with top existing partners for IoT security

Team Summary

A unique opportunity exists to join Visa and the Product and Solutions team in the geographic cluster of Indonesia, Philippines, Vietnam, Myanmar and Cambodia (IPVMC). IPVMC, as the fastest growing cluster in the region, forms a significant opportunity for VISA. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and rapid acceleration of digital commerce make these markets some of the most exciting in the world.

The Product and Solutions team in IPVMC is a critical function that drives the usage and expansion of Visa credentials, accelerates digital payments, promotes payment innovation, and grows the adoption of Value-Added Services (VAS).

What a Product Manager, Value-Added Services, IPVMC does at Visa:

The Product Manager, Value-Added Services will support the IPVMC Product VAS Lead in driving the growth of our Product VAS portfolio across all Product VAS categories such as Risk and Data Solutions, Processing Solutions, Digital Solutions, Consumer Solutions, and Innovation. The position will have significant interaction with IPVMC cluster and Regional Hub Product teams and collaborate with cross-functional teams within Visa such as Sales, Risk, Finance, Consulting and Analytics, and Client Services.

Important to the role are a deep understanding of the payments landscape, a customer-obsessed mindset to understand our clients’ needs, and a strong business acumen to achieve long-term growth. Key responsibilities include but are not limited to the following:

• Drive VAS revenue and goals by working with market and regional Product teams, Sales teams, and other relevant cross-functional teams and stakeholders,
• Develop and execute VAS strategies to accelerate the growth of VAS in the cluster,
• Support pre- and post-sales engagements including but not limited to evaluating potential opportunities, creating client pipeline, and executing against sales plans,
• Execute activities throughout the sales cycle such as sales pitch, product demos/webinars, commercial offer, contracting, optimization, and audit management,
• Support the launch of new product initiatives, product enhancements, and acceleration plans,
• Assess the feasibility of rolling out new products and solutions into the cluster, understand and provide local market requirements that will influence the global product roadmap, and develop go-to-market and commercialization plans,
• Engage with clients during & post the sales journey to pitch, negotiate commercials and showcase value from usage
• Provide regular reporting and analysis to senior management.

Why this is important to Visa

Value-Added Services (VAS) are core in both Visa's revenue diversification strategy and our goal to deliver best-in-class solutions that will help our clients meet their business needs. With VAS now firmly established as one of our pillars of growth, it is important we build on this strong momentum into the years to come. This role is critical in growing the adoption of VAS by our clients and building a strong VAS function in the cluster
 

Projects you will be a part of:

In this capacity, the successful candidate will get an opportunity to have an in-depth knowledge of Visa’s value-added services across various functions, tied to different business areas, and thus, have a comprehensive understanding of Visa’s business. He/she will also be collaborating with cross-functional teams to meet business objectives. Projects include but not limited to:

• Conducting training or knowledge transfer sessions to the Product teams and other relevant stakeholders within the cluster (e.g., Sales team, Client Services, etc.),
• Developing and executing sales plans and strategies to drive higher penetration of VAS such as acceleration plans, product roadshows, and pricing strategies,
• Supporting end-to-end sales process from lead generation to implementation,
• Leading regular product trial engagements and performance reviews,
• Leading post-sales product optimization sessions and check-ins,
• Supporting the development and execution of the annual VAS strategy and associated revenue targets,
• Leading cluster-level go-to-market and commercialization plans for new products.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. ​

• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.​

• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center ​

• Actively participates in ownership conversations and presentations.​

• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies​

• Maintains relationships with local market competitors to keep informed of trends and news. ​

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.​

The APAC Senior Tax Analyst is a core member of the ServiceNow Corporate Tax Team, with the primary responsibility of supporting the Tax Director - APAC in all external and internal tax reporting requirements for our legal entities in APAC region.  You must have the ability to operate independently in a fast-paced environment and to work closely and proactively with numerous functional teams across our organization. This position will be based in Singapore.

• Support tax compliance for ServiceNow entities in the APAC region.  Prepare workpapers, coordinate with third party tax advisors to file corporate income returns and arrange for tax payments.
• Collaborate cross functionally with external statutory auditors and Financial Reporting Team to prepare or review tax disclosures in the statutory financial statements. 
• Prepare income tax provision for APAC entities for USGAAP and local GAAP purposes, including current and deferred tax, tax payable reconciliations, tax accounts roll-forward and return-to-provision true-up.
• Support transfer pricing such as intercompany transactions analysis and local transfer pricing documentation.
• Provide support for tax audits and tax controversy matters in the region.
• Assist in M&A and tax planning/ restructuring projects, including modelling related tax impacts.
• Identify opportunities for process improvements to streamline and automate tax-related procedures.
• Support internal control testing and maintain SOX documentation and processes.
• Build collaborative working relationships with Legal, Accounting, FP&A, and Corporate Development Teams.  Effective communication of tax considerations to business stakeholders.
• Research and evaluate tax impact of current and proposed tax legislation.
• Other ad hoc tax projects as needed.

Team Summary

Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems.

The Tech Support Analyst team is a global Level 2 Client Services function within Cybersource. It carries responsibility for investigating and solving Cybersource product queries submitted by the client (Direct/Channel Reseller, the global Level 1 team, and other internal stakeholders). The role liaises regularly with numerous departments internally example: Account Management, Pre-Sales, Technical Account Manager, Back-Office teams to name a few.

What an Associate, Tech Support Analyst does at Visa:

The Tech Support Analyst team is a Tier 2 Client Services team tasked with supporting and assisting online and point of sale merchants, acquiring banks and partners using all Cybersource Enterprise products and services. The candidate will be responsible for providing web support, direct phone, and email to our clients. These will include assisting new and existing clients with setup of Cybersource’s digital/online payment services, educating client on the use of our enterprise business center, reports and continuing to resolve any hurdle the client might face during the interaction with the Support Analyst.

The candidate will work with other teams inside and outside the Client Service organization, provide product training, and interface with customers on a regular basis. Work streams covered by this role are scheduled, proactive & reactive in nature making this one of the most varied & flexible roles within the company. The role carries implicit leadership principle, so whilst there is no management of staff, the candidate will be required to work independently, flag concern, display accurate interpretation and response as a world class client services organization.

In this role, you are expected to:

• Accurately Interpret and response client queries on Cybersource Product and services
• Troubleshoot, replicate, and escalate product and services concern with Level 3 teams
• Using processing driven methodology
• Provide excellence client service standard
• Enter pertinent case data into CRM to track progress
• Liaise with appropriate internal teams and external parties to resolve outstanding client issues with Cybersource’s products and services
• Maintain expert knowledge of Cybersource products and services through training and self-study
• Own and maintain internal process documentation and Knowledge Base articles
• Configure internal systems to enable effective processing for clients using our services
• Offer knowledge sharing and internal support to local / global team

Why this is important to Visa?

The Level 2 function within Cybersource is a crucial client facing role in ensuring that various stakeholders are aware of challenges faced by the front-line teams and how these relate our products and requirements within an ever-changing landscape.

The function serves to display the wealth of product knowledge to our clients and our understanding on how we can help support their businesses.

Projects you will be a part of:

This role will involve process improvement and ad-hoc project assigned by the management team. The goals of these project are to improve and enhance service level targets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

MicroStrategy’s Sales Engineers (Pre-sales Consultants) have a key role in the ASEAN Region. As Pre-sales experts, our Sales Engineers are accomplished at dealing directly with clients, along with international colleagues, to help secure results for a global, market leading listed company (NASDAQ: MSTR). Our Sales Engineers work closely with our Sales and Customer Success Management organizations to provide technical solutions for our prospective and existing customers, as well as with our Product and Consulting organizations to provide customer feedback and project handover. They are responsible for designing solutions that will address and resolve a customer's business issues, while evoking confidence in our technology platform and removing all technical objections in the sales cycle.

Our Sales Engineers work in tandem with our Account Executives to understand the customers’ goals and challenges to effectively position the value of the MicroStrategy platform. They will manage the technical aspects of the pre-sales engagement, customize demonstrations and respond to technical objections, RFIs and RFP all based on the goal to prove MicroStrategy can meet customer’s decision criteria.

Our Sales Engineers are one of the most interactive groups within the customer engagement lifecycle and help to drive pipelines by supporting marketing events, content, MicroStrategy days, etc. The successful candidate will have a consultative sales approach, and value the importance of teamwork. This position is critical to the success of our Sales organization in describing and showing how we provide cost-effective solutions that deliver business value to our customers. 

You will work with our Regional Partner Managers to understand and grow the enablement level of MicroStrategy’s Partners, as well as make sure that the key MicroStrategy Partners are supported in building their business with MicroStrategy.

Your Focus

• Understand a customer’s goals and challenges through successful discovery to effectively position the MicroStrategy platform in a way that differentiates us from the competition and brings clarity to where we can add value in a customer’s architecture.

• Scope, build, and present custom demos and presentations that address key business value for our prospects.

• Take technical ownership of the sales opportunity, respond to objections and can manage most aspects of the sales cycle with little assistance.

• Handle multiple customer engagements simultaneously.

• Research, scope and respond to customer RFIs and RFPs and take initiative in sharing results with all team members.

• Supports Partners and engages with Partners of MicroStrategy to identify and define joint opportunities. The individual will provide functional and technical advice, sales training and other in-person support to Partners on an as-needed basis.

• Advance the product knowledge of MicroStrategy partners through education, training, skills transfer, and best practices.

• Stay up to date with our demo content and product positioning and be an early adopter of incorporating these changes into our product positioning.

• Confidently present and articulate the business value of the MicroStrategy platform at all levels of the customer’s organization.

• Have a natural passion for new technology, be innovative, and create new solutions with out-of-the-box thinking

• Support pipeline generation with marketing events, content, onsite MicroStrategy days, etc.

• Constantly learn and develop expertise in MicroStrategy software through product training classes and unsupervised work assignments. Uses this experience and knowledge to develop expertise in MicroStrategy software including new releases.

Team Summary 

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure and new client onboarding.

What a Consultant, CS Onboarding & Advisory Services does at Visa: 

CS Onboarding & Advisory Services is a team of specialized project and program managers providing high touch support for strategic projects and non-routine client requested initiatives which would benefit from Visa technical expertise.

This position serves as Visa Project Manager (PM) for implementation services provided to Clients with specific focus on new client onboarding (including fintechs), strategic, multi-market and multi-solution and multi-phased projects. Given the complexity of the project, the PM will perform the role of an Advisor and deliver consultancy services to the client.

This is an individual contributor responsible for high-touch delivery while solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a critical touchpoint with Visa Clients, to ensure the implementation is executed successfully with a Go Live objective.

In this role, you are expected to:

• Lead and execute Visa client projects across new client onboarding and strategic client projects to ensure customer expectations are exceeded while maximising Visa Solution adoption and implementation in parallel to product developments and a changing landscape 
• Drive pre-sale discussion, dealmaking and pitching activities to deliver technical advisory services on deep dive topics to solve clients’ technical and operational challenges
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features and functionality
• Represent client system and operational requirements to internal Visa organizations. Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Set priorities, influence others, manage client expectations and multi-task under tight deadlines 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments 
• Orientation towards quality enhancement and process improvement; proactively identify opportunities and implement recommendations to increase service quality and/or efficiency
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives 
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:        

The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues.  The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.  

Projects you will be a part of: 

The team will continue to define and improve the service experience for new client implementations for all new client types to develop & provide deeper levels of support to meet new client needs. This will include phasing project plans to encourage the adoption of more Visa solutions at the time on client onboarding.

The team will implement strategic or complex client projects requiring enhanced support which may include regional client projects spanning multiple markets, bundled solutions requiring a phased approach incorporating multiple stakeholder and multi-phased projects.

The team will provide advisory services for project use cases or clients that requires a deeper level of technical support, as part of a comprehensive service offering that Client Services is offering as part of onboarding.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Responsibilities include, but not limited to:

1. ADMINISTRATION

• Daily record for receipt and issues of linen
• Record special room items sent for laundry e.g shower curtain, room curtain etc
• Record and follow up on outstanding uniform, room and f&b linen not returned from laundry contractor
• Record issuance of uniform, shoes etc to staff.

2. LINEN CONTROL

• Count and issues F & B linen on exchange basis
• Distribute room linen to maid’s station
• Count and check incoming linen from laundry contractor
• Sorts out stained and torn linen for condemnation, rewashing or mending.

3. UNIFORM CONTROL

• Check and record of soiled uniform before sending to laundry contractor
• Issuance of uniform to staff
• Follow through with laundry contractor on all uniforms returned and outstanding.
• Ensure staff who resigned return all uniforms that had been issued.

4. OTHERS

• Iron or touch up F&B outlets tablecloths, cushion covers, runners etc.
• Carry out simple alternation, mending and sewing for uniform
• Count and wash restaurant and rooms face towels and T-shirt
• Weekly check on the stock level for chemical use for laundry and inform Supervisor on replenishment needed.
• Report any missing discrepancies, health or safety hazard to Supervisor
• Perform any other duties as may be assigned from time to time by management.

As a Room Attendant, You will be part of a dynamic team to ensure the highest standard of room and public area cleanliness. You will be responsible but not limited to:

1. Cleaning and servicing guest rooms for a pleasant and comfortable experience for guests.
2. Ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.
3. Changing of bed linen and making of beds.
4. Replacement of used towels and other bathroom amenities, such as shampoo and soap.
5. Vacuums carpets.
6. Dusts and polishes furniture.
7. Empties trash containers and ashtrays.
8. Restocks beverages and food items in the minibar

Requirements

1. Meticulous with an eye for details
2. Able to work in fast-paced environment
3. Service Oriented

For more information, visit www.goodwoodparkhotel.com

Please be informed that only shortlisted candidates will be notified.