About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

You will have a front row seat in impacting women across the globe through our design. You will be responsible for managing the creation for all Love, Bonito’s collections, seeing the collections through from initial researching, sketching and tech packs to the finished product. You will play a pivotal role in the growth and development of Love, Bonito as we develop our Design Department for internationalization and scale.

Most importantly, you will have an unparalleled opportunity to disrupt the consumer and retail industry, and elevate Love, Bonito from top Singapore brand to a global women’s fast fashion empire.

You should have / be

• A strong entrepreneurial spirit, self starter, extreme initiative and ownership
• A knack for problem solving with an ability to think ‘out of the box’; highly adaptable and flexible and ability to adjust and refine when the need arises
• A genuine curiosity to know how things work and how to make them better
• Solid technical know how
• A thoughtful and creative designer
• Solid design knowledge, sensibilities and ability to translate concept into execution
• Exceptional communication skills and ability to lead direction of a project across cross-functional teams

Main responsibilities

Designing

• User-centric, thoughtful approach to gathering insights and solving for customer needs
• Understand the market, targeted customer personas, and good design principles through research, store visits and customer studies
• Create products that fulfil our brand mission of being modern, relatable, and of good quality & value
• A good eye for fashion, upcoming trends and spotting what resonates with consumers

Technical Development

• Produce technical drawings, with the ability to create detailed tech packs with accurate measurements
• Partner with other designers in creating seasonal colour stories, initial fabric and trims selections
• Actively participate in fit sessions, working with live models and giving comments to suggest fit changes

Project Management

• Plan project timelines according to production and development days
• Track and monitor relevant product development calendars
• Maintain an organized archive of all tech packs and fit samples

Qualifications & Experience

• Relevant work experience in a Fashion Design / Technical Design role
• International, overseas experience is a plus
• Excellent knowledge of Adobe Photoshop and Illustrator
• An impressive portfolio which demonstrates creative, thoughtful design through a variety of projects
• Effectively bilingual in English and Mandarin
• Diploma/Degree in Fashion Design or relevant work experience

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Aethir is a leading technology company specializing in AI, Blockchain Gaming, and Decentralized Physical Infrastructure Networks (DePIN). We are dedicated to pushing the boundaries of innovation and creating impactful solutions that shape the future.

We are seeking a dynamic Project Manager to join our team and work closely with our tech and product teams on our latest products and technology. You will support Aethir in developing and communicating our strategy, ensuring that all team members work effectively and efficiently towards our goals.

Responsibilities:

• Work closely with the tech and product teams on the latest products and technology
• Develop and communicate Aethir's strategy, ensuring team members work effectively towards goals
• Develop comprehensive project plans outlining scope, goals, deliverables, timelines, and resource requirements
• Monitor and report on key business metrics, including financial and operational performance
• Assist in the development and implementation of company strategy and annual planning
• Lead and support cross-functional initiatives, ensuring alignment and integration across the organization
• Manage and optimize key operational processes to drive efficiency and effectiveness
• Define tasks and activities, assigning responsibilities to team members
• Create and maintain project schedules, ensuring deadlines are met

• 4+ years of experience working in high-paced development environment as an assistant or coordinator
• Strong analytical and problem-solving skills
• Highly organized, strategic thinker
• Excellent written and verbal communication skills
• Experience in project management or program management
• Ability to distil complex information into clear and concise presentations
• Proven ability to build relationships and influence stakeholders at all levels of an organization.
• Fluency in both English & Mandarin is required for communication with internal stakeholders.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Flexible Working Options
• Work within a Global and Local Team

A Tech Lead with expertise in both software development and DevOps practices. Will play a pivotal role in guiding our development and infrastructure teams, ensuring the successful delivery of software projects while implementing efficient DevOps processes.

If you are passionate about leading teams, driving innovation, and bridging the gap between development and operations, we encourage you to apply. Lead and manage a team of Senior Software Developers and DevOps Engineers, fostering collaboration and high performance Oversee the design and implementation of Continuous Integration (CI) and Continuous Deployment (CD) pipelines automating build, test, and deployment processes Collaborate with cross-functional teams to define and optimize DevOps strategies and workflows.

• Mentor and guide teams in adopting best practices for software development and DevOps, including code quality, security, and scalability.
• Identify and mitigate risks related to software delivery and operations, ensuring compliance with industry standards and regulations
• Collaborate with stakeholders to gather requirements, provide project updates, and address technical challenges.
• Stay up to date with industry trends, emerging technologies, and DevOps practices to drive continuous improvement.
• Lead and participate in the internal hiring process of suitable candidates from the tech industry, inclusive of assessment and decision-making.

Sales Operations Coordinators optimize the effectiveness of the District Sales team by engaging in activities that support our sales processes and strategies. Using strong analytical, communication, and time management skills, Sales Operations effectively collaborates with staff in various job functions, owns and completes tasks of moderate to high complexity, and performs well in a challenging and fast-paced environment. This position provides support to the District Sales Manager and to the District Sales team. The Sales Operations role provides growth opportunity, recognition and reward for the achievement of business results.

KEY RESPONSIBILITIES

• Qualify sales leads utilizing reporting and analytics tools.
• Engage in pre-sale engagement activities for target customers prior to Sales engagement.
• Organize sales events to drive existing and new customer engagement.
• Utilize the Customer Relationship Management system to help manage and organize the District Sales team's customer accounts, enable global engagement, and ensure data integrity measurements are met.
• Coordinate bid response information as requested by the District Sales team or the Expeditors network.
• Produce reporting on key metrics and manage monthly delivery of key reports to the District Sales Manager.
• Ensure updated marketing materials are accessible to Sales team, and create customer-focused PowerPoint presentations in support of business development.
• Support Sales with rate requests by liaising with the appropriate Product staff or Pricing Desk who prepare quotes, and following up to drive timely customer response.
• Coordinate visitor management for the district and ensure the Sales team maximizes opportunities for scheduled meetings with visitors and customers.
• Attend training & development sessions to understand the requirements of Sales, and communicate new internal information and tools to Sales, ensuring they are informed of new developments.
• Support the onboarding of new Sales personnel.
• Manage and/or contribute to weekly sales meetings, as directed by the District Sales Manager.
• Take on additional assignments, as required, in support of company needs.

 ​​​​​​​

The Opportunity

• Ensure daily processing deliverables of the region are consistently met
• Monitor team performance and quality of work 
• Deliver an exceptional service to all payers and beneficiaries
• Ensure all payment related enquiries are resolved promptly
• Understand the importance of strong financial controls and operate consistently within our regulatory, safeguarding and internal policies
• Maintain cash balances globally to ensure liquidity to meet all deliverables
• Maintaining internal control systems
• Banking, invoicing and credit card reconciliation
• Compliance verification and reporting
• Identify processing inefficiencies, propose and drive initiatives forward to resolve 
• Collaborate with internal and external stakeholders to support successful launch of new business and product initiatives 
• Ensure the team are trained, operating efficiently and effectively and maintain training documentation
• Help with setting strategic priorities, challenging objectives and monitor progress and KPIs
• Prepare goals and review reports to track key metrics for success and team performance

Job Responsibilities

• In charge of delivering all Housekeeping guest requests including setting up baby cots, extra beds.
• Understand basic shoe shine service
• Collect and deliver guest laundries
• Assist in managing stock inventory, inform superiors when stock is running low
• Work closely with Supervisors / Coordinators in running of guest supplies including usage of how many extra beds and baby cots daily, keeping track of special items sent to rooms and update accordingly.
• Assist in special cleaning projects or tasks other than sending guest requests. (Corridor cleaning, shampoo and spotting of carpets etc.)
• Assist Housekeeping Attendants when needed in topping up amenities and special room set up arrangement.
• Assist in turnover when needed and assigned by superiors.
• Keeping storeroom clean and tidy, maintenance of any equipment assigned.
• Assist in maintaining public area cleanliness.

Summary

Responsible for the maintenance of all linen, laundry and uniforms according to the Hotel’s standards.

Job Responsibilities

• Count and send out dirty linen and uniforms to the Laundry as well we the receipt of clean linen and uniforms.
• Managing guest laundry (record, count, verify, deliver and posting charges), communicate with guest in any laundry issues.
• Count and distribute clean linen and uniforms to the different hotel outlets.
• Manage in house uniforms, maintain proper records and uniforms in out for on boarding and leaving colleagues. Communicate with relevant departments to raise uniforms fittings, sizing and adjustment when required.
• Report to Supervisor and send linen and uniforms that require repair or alteration to the tailor.
• Manage and record linen losses, condemned, rewash and inventory.
• Work closely with laundry vendors for collection and delivery timing.
• Understanding of linen and laundry operations systems.
• Understanding Opera and operations system use.
• Work closely and coordinate with Housekeeping team in ensuring smooth operations.
• Keep and maintain special linens (baby essentials, special pillows, spare duvet inserts and blankets)
• Monitor and manage all uniforms available in the Hotel for usage allocation.
• Maintain equipment in a proper state of cleanliness.
• Be well versed in Hotel fire & life safety / emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Assist in stock receiving and invoices keeping when needed.
• Assist in receiving office phone calls and record in log book.
• Able to multitask, able to take on different projects and tasks assigned by superiors.

Summary

This position is responsible for maintaining high standards of food preparation and service in the appointed kitchen(s), according to the standards set by the Management.

 Job Responsibilities

• Stock up the assigned kitchen with raw materials and ingredients on a daily basis.
• Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them.
• Master all basic cooking methods like cutting of ingredients and preparing daily mis-en-place for the assigned station.
• Prepare food items as per standard recipe cards whilst maintaining portion control and minimizing wastage.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
• Clean and maintain all equipment within the food production area.
• Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor.
• Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to.

Summary

Responsible for preparation and presentation of all beverages in conformance to product and performance standards, maintaining of operating equipment’s, provide sound suggestions and up selling of food and beverage, and engaging guests in professional and friendly conversations.

Job Responsibilities

• In charge of the day to day running of the roof top bar
• Prepare drink ingredients and mise-en-place
• Follow recipes and prepare beverages accordingly
• Serve and upsell beverages to guests
• Track and manage bar inventory
• Ensure compliance with health, safety, food handling, and hygiene standards
• Handle guests' feedback promptly
• Perform other duties as directed by the management

Summary

Responsible for providing prompt and professional F&B service to Hotel & dining guests.

Job Responsibilities

• Coordinate & assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation. 
• Planning of the daily outlet operations in the absence of Manager.
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards. 
• Take & record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
• Take F&B orders according to guest's requirements and preferences. 
• Deliver F&B services in accordance to departmental standards and procedures. 
• Ensure that all F&B are served according to service standard.
• Upsell & promote F&B offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full. 
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
• Facilitate the smooth running of the department through adequate supply of materials and equipment. 
• Handle guests' complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management. 
• Supervise and assist in assigned work station's activities and oversee the operation of outlet in the absence of management. 
• Assist other F&B outlets with their operations during peak times or when required. 
• Check the outlet/back of house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules & regulations. 

• Assist in digital marketing overall planning for Asia Pacific region
• Involved in the strategic planning, promotion, and execution of internal and external corporate events
• Assist the team in running a coordination of marketing campaigns, example: product launches, promotions, key events, and developing visual assets for these activities
• Digital Content Creation : Conceptualize and developing engaging content for various digital platforms including social media, website, and email marketing campaigns.
  • Eg . Video Editing: Edit and produce marketing videos for various purposes such as product demos, customer testimonials, and promotional content, ensuring high-quality visuals and storytelling.
• Social Media Management: Manage and schedule posts across different social media channels, monitor engagement, and analyze performance metrics.
• Email Marketing: Assist in creating and executing email marketing campaigns, including designing templates, writing copy, and analyzing campaign results
• Presentation Slide Creation: Design and create visually appealing presentation slides for VP meetings, incorporating data, charts, and graphics to effectively communicate key information.

Summary

Responsible for ensuring that guests are greeted promptly and provided with exceptional service. 

Responsibilities

• Greet guests as they arrive at the restaurant and show them to the table.
• Assist to take in and manage reservations via phone, walk-in, email & website. 
• Respond to guest enquiries and communications.
• Manage seating arrangements.
• Ensure that dining area is clean and presentable at all times. 
• Provide guests with menu recommendations & answer questions they may have.
• Attend to any special requests or needs the guest may have.
• Handle cash & card transactions accurately and efficiently.
• Upsell special promotions and events to guests.

Summary

Responsible for providing prompt and professional F&B service to hotel & swimming pool guest.

Job Responsibilities

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
• Deliver F&B services in accordance to outlet's standards and procedures.
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation. 
• Pick up and serve F&B orders. Ensure that F&B are served promptly to the guests once they are ready, such that they arrive at the guest's table at the correct temperature. 
• Greet all guests warmly upon arrival at the pool. 
• Apply necessary precaution with regards to the hotel food safety and hygiene standards (HACCP).
• Try to remember individual guest's names and their preferences to extend personalised service.
• Upsell & promote F&B offers at every available opportunity in order to maximise sales revenue.
• Clear and tidy tables after the departure of the guests as quickly as possible to the stewarding area. 
• Collect F&B supply requisition, ensure that the stock collected is as per requisition.
• Report any complaints, incidents or other irregularities to management.
• Assist other F&B outlets with their operations during peak times or when required. 

Your Career 

Sales Operations Analyst, Order Management at Palo Alto Networks resides within the Sales Operations department ensuring the accurate and timely processing of a high volume of purchase orders. You will work out of our JAPAC office and will report to a Sales Operation Manager - Order Management of our EMEA Headquarters. 

The role demands incredible attention to detail, the ability to work as part of a team and on one’s own, a desire to learn systems and processes very quickly and the skills to adapt to ever-changing business requirements. 

This position requires team members to be available to work extended hours at the end of each month and the fiscal quarter. 

Your Impact 

• Manage daily sales orders and placement into CRM-Sales Force System with precise accuracy and cross-checking ERP-SAP system 
• Sales Operations Analyst, Order Management (International) receives and processes all types of purchase orders from Palo Alto Networks’ distributors and direct resellers in each of the two assigned regions (EMEA and JAPAC)
• Handle escalation of activities and ensure accuracy on approved quotes 
• Review all required documentation are transferred to the back office 
• Adhere to contract and licensing terms and recognition policies are met 
• Each purchase order is reviewed for accuracy to ensure it matches approved quotes, adheres to contract and licensing terms, meets Palo Alto Networks procurement and revenue recognition policies and is being placed by an authorized channels distributors and reseller partner
• Certain activities in Salesforce.com are administered Once a purchase order is deemed clean, before the transactions are transferred to Order Fulfillment and Trade departments for final processing and shipping
• Certain activities in Salesforce.com are administered Once a purchase order is deemed clean, before the transactions are transferred to Order Fulfillment and Trade departments for final processing and shipping
• Sales Operations Analyst, Order Management as the first point of contact for all escalations concerning Sales Orders require a strong analytical skill and understanding of complex policies and licensing processes
• Collaborate with other external and internal departments to quickly resolve customer concerns
• Interact directly with PAN Distributors, PAN Channels Distributors, PAN Channels and Sales Reps. as required
• Liaises with Sales Rep, Renewal Rep, Deal Desk  for opportunities and quotes related issues, with Deal desk for pricing and quotes matters
• Sales Operations Analyst, Order Management may collaborate with Field Sales Ops. NPI Sales Ops. Sales Support, Channels Ops, Product Compliance teams for any operational issues and Data Account team for account registration related issues
• Liaises with Fulfillment, Trade and Logistics teams to relay compliance, shipment and delivery information/documentations, Tracking and communicating any order matters (e.g order status, shipment status, serial number, etc) to both internal and external stakeholders

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

We are looking for Account Executives to join our Prodigious Singapore team!

An Account Executive will work closely with the Account Managers, acting as a link between the agency and clients. They will be responsible for the coordination of campaigns/projects and therefore communicating clearly to all those involved.  

It is vital for the Account Executive to understand the needs of the clients, which they will learn through liaising closely with them throughout campaigns, often on a daily basis. Management of administrative and campaign work to ensure that projects are completed on time and on budget will be required. 

Responsibilities:

• Support the Account Managers on campaigns/projects requirements  
• Meet and liaise with clients to discuss and identify their requirements  
• Work closely with agency colleagues to meets the client's brief, budget and timeline  
• Communicate with the relevant departments and teams – in writing - on plans, and changes/actions  
• Present (alongside agency colleagues - particularly the account manager) the campaign ideas and budget to the client  
• Work with the account manager to brief the relevant departments and assist with the formulation of work  
• Ensure that communication flows effectively  
• Present creative work to clients for approval or modification  
• Handle budgets, manage campaign costs and undertake administrative tasks  
• Handle multiple accounts and different campaigns/projects  
• Understand and track client/category needs by staying abreast of trends  

Team

ServiceNow is seeking a Solution Consulting Manager to build a high-performing team of pre-sales Solution Consultants and Architects in our IT workflow specialist team, which covers Strategic Portfolio Management, IT Asset Management, Security Operations, and Governance Risk & Compliance portfolio of products. This is your chance to get in front of developing your team in a fast-paced environment. The Solution Consulting Manager is responsible for individual Solution Consulting career planning and development, team development and hiring according to the dynamic needs of the sales organisation, and other administrative duties relative to team management.

Role

The Solution Consulting Manager is expected to maintain strong relationships with counterparts in Sales, Services, Support, Marketing, and other organisations to ensure alignment of organisational activities and directions. These responsibilities directly support the Solution Consulting Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales teams.

The role will report to the APAC Technology Workflows Solution Consulting Senior Director.

What you get to do in this role:

• Understand the needs of the Asia, India & Korea sales organisation and develop plans to ensure outstanding support. Focus on strategic sales opportunities
• Represent the Technology Workflows business at company and industry events via collaboration with our marketing and communication functions
• Create solutions that show the broader value of IT Workflows, especially in conjunction with strategic partners
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential Solution Consulting candidates to meet future business demands
• Work with our sales directors to prioritise regional Solution Consulting efforts
• Assign resources to sales opportunities and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organisation
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

We are looking for an Account Manager to join the AKA Asia team. 

Purpose of Role:

• Master at taking projects from plan to execution
• Gatekeeper
• Manager of efficiency and effectiveness

Key responsibilities:

Client Handling

• Provide sound advice to clients on achieving PR objectives and goals
• Put together a timeline of agreed activity for sign off by your Account Director and client
• Set proper client expectations and develop achievable KPI’s
• Maintain discipline in the team on delivery against agreed timelines
• Maintain strong client relationships through regular contact (phone and face-to-face)
• Monitor issues relevant to client’s business
• Keep up to date on your client’s industr especially competitor activity

Working with the team

• Ensure ongoing and strong dialogue with AD to ensure smooth running of account
• Review all major deliverables from AEs to ensure quality standards and expectations are met
• Mentor junior team to success by coaching them on both technical and soft skills – keep morale, motivation and confidence levels up

New business

• Proactively pursue opportunities for account growth and new business
• Play an active role in proposal development – turning insights into strategy, brainstorm, pitch document creation, presentation
• Seek out opportunities to grow our business through Digital and Design

Stakeholder engagement (media, bloggers, influencers, employees, groups etc.)

• Train AE on stakeholder engagement and help them establish relationships
• Drive creation of materials for approval by AD
• Track progress and suggest ways to improve efficiency and effectiveness
• Liaise with senior stakeholder contacts and find networking opportunities
• Facilitate meetings/interviews with key spokespeople
• Prepare briefing notes and be responsible for follow-up actions

Digital and Design

• Have sound and current knowledge of social media/digital platforms
• Develop social media strategy and content plans
• Leverage current events to identify social media opportunities for clients
• Manage and own relationships with external partners to develop content
• Showcase and propose how our design capabilities can help our clients

Financial and Administrative

• Flag to ADs if current budgets don’t match as plans are being executed

We are looking for an Account Director to join our team at AKA Asia. 

Purpose of role:

• Key player in AKA’s success as part of the leadership team
• Hold the bar high and own the delivery of outstanding results
• Lead account teams to the delivery of successful campaigns
• Inspire teams to deliver outstanding, creative work that delivers on business results

Key responsibilities:

Client Handling

• Lead clients in the development of strategic plans and objectives
• Critically analyse client briefs and provide strategic insights and recommendations
• Define scope of work and KPIs
• Solve problems and overcome challenges with creative communications solutions
• Senior point of contact and strategic counsel to client and their stakeholders
• Raise over-servicing issues with client and make recommendations for adjustments

Working with the team

• Responsible for the growth and development of AM/AEs on team through formal and informal coaching
• Communicate clear work scope and roles and responsibilities on the account
• Guide execution of plans and ensure the team stays on track and on target
• Oversee day-to-day servicing to ensure quality and timeliness of work
• Review monthly budget and time allocations with team

New Business

• Identify new business leads and bring in new business for the agency
• Lead proposal development – brainstorm, pitch document, presentation
• Organically grow existing accounts
• Provide counsel to other teams who could benefit from your experience/network

Stakeholder engagement (media, influencers, employees, industry, government)

• Lead our approach to stakeholder engagement across all audiences
• Employ strategies that integrate PESO media channels
• Ability to grow and leverage strong relationships with key stakeholders to achieve goals
• Provide guidance to teams on how to create appropriate communications materials
• Ensure all elements (angles, contacts, output) are clear between client and team
• Develop strong and compelling messages that are aligned with strategy

Digital, Design, Production 

• Have sound and current knowledge of digital platforms
• Identify opportunities to grow our business through digital, design and tech-led solutions
• Manage and oversee the production process (from ideation through scripting and storyboarding, filming and editing)

Financial and Administrative

• Support contract development, new client set-up and managing related client expenses
• Spearhead budgeting process and ensure the team is clear on what has been signed off
• Manage team hours vs agreed hours and scope and work
• Support Finance to manage efficiency for the billing proces