You will help to identify, develop, be trained and perform the straightforward interviewing and assessment of patients for financial assistance. You will help in screening patients to escalate to Medical Social Workers (MSW) for intensive case management and counselling. You will be involved in the project to review the role and functions of a social work assistant with the view of a job extension.

Responsibilities:

• Facilitate financial/care application process – e.g. ATF, MAF, MF, HCA, downgrading
• Follow up with the respective Doctors/Nurses/Allied Health Professionals for completion of the forms required
• Assist MSWs in social work context / patients' matters
• Follow-up with patients for supporting docs, assist to locate NOK
• Homevisits
• Light touch cases
• MAF, ATF, HHMT application
• Screening of cases
• Case Assignment
• Counter duties
• Handle Department Hotline
• Any other admin support duties such as OAS appointment, booking of facilities, despatch mails and forms, disbursement of claim for transport fares for patients

Requirements:

• Polytechnic Diploma in Community Services & related courses or Gerontology Management
• Proficient with Microsoft Word and Excel
• Effective oral and written communication skills

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Manage accounts-related matters such as passing journal entries, posting to the general ledger, preparing a trial balance and final accounts, year-end adjustments, depreciation provision, bank reconciliation, control accounts, limited company accounts, statement of comprehensive income, statement of cash flows, liaise with the auditor, statement of changes in equity, and consolidation of company’s accounts.
• Ensure timely and accurate month-end closing process
• Prepare management reports, accounting schedules and reconciliation of accounts.
• Prepare quarterly/annually financial statement, balance sheet and profit & loss statement for the shareholders to review
• Contribute professional analysis and advice on the financial statement and management report
• Have knowledge of accounts payable functions including verifying suppliers’ invoices, initiating payments, data entry and maintenance & reconciliation of creditors’ ledgers
• Have knowledge of accounts receivable functions including AR ageing, preparing AR reports and monitor cash flow balance
• Perform ad-hoc assignments as & when required

Requirements:

• GCE “N” or “O” level qualifications
• At least 1 year of relevant working experience
• Preferably with knowledge of inventory software
• Positive attitude, ability to multi-task
• Detail-oriented and meticulous
• Possess the quality of a keen learner
• A sense of responsibility
• Able to work independently and meet tight deadlines

Interested candidates can send an application to zoey@ evorich.com.sg with a resume including personal particulars, current job, job descriptions, expected salary, the reason for leaving employment, date of availability and a recent photo.

Functional overview 

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.  

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.  

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.  

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.  

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.  

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally.  

Job title 

Global Category Manager - Marketing Communications

Reporting to  

Global Category Director - Marketing & Business Services

Main interfaces 

Internally 

Senior leadership teams across the globe 

Externally 

Suppliers / other procurement organization / local authorities  

Main purpose of the job  

The primary role of a Global Category Manager – Marketing Communications is to lead and implement procurement strategies, vision, and governance across the organization. This position heads the Procurement team, fostering unity across regions and promoting the sharing of best practices and knowledge. Alongside adhering to established governance, policies, and processes, the role involves protecting the company's assets and reputation through effective internal control systems, procedures, and legal compliance. The role is also responsible for driving sustainable procurement and procurement innovation strategies, as well as creating and implementing category strategies. Responsibilities include executing strategic sourcing plans to maximize business value, building and enhancing stakeholder relationships across all procurement activities, and managing supplier partnerships. The Global Category Manager also manages, and tracks plans and budgets against objectives, key value drivers, and related KPIs. Risk management, with a focus on price volatility, supplier stability, and product or service availability, is a key part of the role. The ultimate goal of the role is to contribute to operational excellence in Procurement and drive continuous improvement of Procurement capabilities and practices in alignment with Asahi's overall strategy and external benchmarks. 

Accountabilities and deliverables   

1.           Implement Procurement purpose, vision, strategies and governance.  

2.           Lead Procurement team overseeing the definition and execution of functional goals. 

3.           Promote one team spirit between all regions to enable sharing of best practices and knowledge. 

4.           Support Global Procurement People strategy and culture (incl. DEI, employee engagement and well-being). 

5.           Self-manage adherence to defined governance, policies, and processes. 

6.           Protect all company’s assets by putting in place internal control system and procedures. 

7.           Protect reputation of Asahi by following applicable legislation. 

8.           Drive Sustainable Procurement (incl. CSR) and Procurement innovation strategies and projects. 

9.           Create and implement category strategies. 

10.         Execute strategic sourcing plans to maximize the value for the business. 

11.         Build and enhance strong stakeholder relationship across all Procurement activities. 

12.         Develop and maintain strong partnership with suppliers including performance and quality assurance. 

13.         Manage and track plans and budgets including objectives, key value drivers and related KPIs. 

14.         Risk management focusing on extended agenda: price volatility, supplier stability, and product or service availability. 

15.         Contribute to achieving operational excellence for Procurement, including its processes and systems. 

16.         Drive continuous improvement of Procurement capabilities and practices in alignment with the overall Asahi strategy and external benchmarks.  

Qualification criteria  

•          University degree, preferably in Business related field (master's degree preferred)   
•          Proficiency in English 
•          7+ years of professional experience, whereof 4+ years in procurement of Marketing Communications
•          International experience from multinational company 
•          Experience from an above-market role 
•          3+ years of proven managerial experience 
•          Procurement platform/-s experience  
•         Advanced knowledge of MS Office Suite 

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.

Roles & Responsibilities

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Communicates and coordinates with team and management

9. Ensures customer satisfaction and increases customer retention

10. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

11. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

· Bachelor’s Degree in Business, Commerce or relevant fields

· Mimimum three (3) management experience in customer-service-related capacity

· High degree of professionalism in customer service

· High standards of customer communication skills

· Prior experience in the logistic preferred

· Ability to stay calm and excellent in handling difficult customers

Responsibilities

• Interviews and counsels patients and their families to help them with their psycho-social problems.
• Communicates with medical staff, nurses, other health-care professionals to discuss plans for total patient management.
• Liaises with other government departments, social services organisations or private agencies to meet patients' needs.
• Maintains case records on patients.
• Participates in the orientation of new staff.
• Represents department on committees of statutory, voluntary and community organisation providing social services.
• Attends supervision session, department meetings, case conference and training workshops and seminars.
• Carries out psycho-social research and relevant special projects.
• Visits patients' homes to assess social conditions and family dynamics, counsels and gives support.

Requirements

• Degree in Social Work or equivalent, preferably with Honours degree or Masters.
• Preferably a Registered Social Worker (RSW) with Social Work Accreditation Board.
• Prior experience in social work or the social agency setting is preferred.
• Good counselling and communication skills.

We regret to inform that only shortlisted candidates will be notified.

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for a ISEP Senior Engineer to be part of our Facilities Department diverse team of talent. You will be responsible to provide support pertaining to Environmental, Health and Safety to wafer fabrication for the company

What you will be working on:

• Familiar with WSH Act, Fire Safety Act and ISO 45001, ISO14001, SS651 so as to ensure compliance to these requirements, including Statutory Equipment & Licenses.
• Ensure that the EHS Management Systems are implemented, maintained, and compliant with all applicable local legislation.
• Ensure safety case implementation and mitigative measures for Safety-Critical Events (SCE) in Major Hazard Industries (MHI).
• Develop, maintain, and periodically test emergency response plans, conduct CERT audits, and lead emergency drills including training, maintain procedure and implement all the requirement.
• Compliance with regulatory and permit/ licenses requirements, through Monitoring & Measurement and standard, work to ensure proper management and accurate reporting.
• Implement of EHS programs to improve awareness and performance towards established goals actively.
• Manage EHS incidents and non-conformance investigations, ensuring corrective and preventive actions are tracked and closed.
• Schedule and coordinate EHS related meeting, inspection and audit (External / Internal)
• Manage, schedule and coordinate EHS trainings including training and revision of training materials.
• Manage EHS reports, EHS bulletin/Alerts Manage and other communications
• Revise and write EHS procedures and work instructions.
• Manage work permit system and contractors management.
• Any other duties as assigned by Manager

More about you:

• Minimum Diploma / Bachelor in Science or Engineering in Environmental, Chemical or equivalent
• Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
• Strong understanding of chemical safety regulations, ISO45001, ISO14001 and SS651
• Certificates in EHS Internal Auditing (ISO 45001, ISO 14001, SS651) will be significantly advantageous
• Registered Workplace Safety and Health Officer and Fire Safety Manager

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Registration & Admission

· Perform accurate registration for Emergency Department patients

· Manage billing for patients including payment & deposit collection

· Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital

· Assist patients / NOK / general public on general enquiries over the counter or through telephone

· Any other duties assigned from time to time

Bed Management

· Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.

· Monitor and manage the bed waiting time for patients in order to meet the department’s Key Performance Indicator (KPI)

· Liaise with clinicians and inpatient nursing for bed related matters

· Generate daily report and information for dissemination to the relevant stakeholders.

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

Working Schedule:

· Must be able to perform 3 rotating shifts (including weekends and Public Holidays)

· 7am – 2.30pm (morning) / 2pm – 9.30pm (afternoon) / 9.15pm – 7am (night)

The Solution Architect will be responsible for the design and thought leadership throughout the full life cycle of a customer's journey. The individual will have the opportunity to be engaged from pre-sales activities focusing on the development of leads, initial scoping, high level solution designing, estimation and statement of work generation. Then within the delivery phase you will work closely with our delivery teams to bridge the gap between the high level solution design and low level solution design.  Supporting the delivery implementation, providing guidance and leadership. Besides the customer engagements you will look to use your experience and that of the large Solution team in assisting in the creation and design of our next generation of products and services, allowing you to develop truly impactful solutions which you will help to take to market working with internal teams and partners.

Job Requirements

• Pre Sales Activities: Work with the Sales and Delivery Team to support the development of leads, estimates, resource planning, ultimately resulting in the production of a statement of work for the customer. 
• Solution Design: Creation of the high and low level designs and architecting systems in a cloud native fashion on any of the 3 major cloud providers (AWS, GCP, Azure). Provide review and quality assurance across the team’s output. 
• Collaborate with delivery: Work with the DevOps, Data Engineering and Application Development delivery teams to bridge the gap between the solution designs ensuring that delivery of the solutions are inline with the requirements of the customers. 
• Solution Development: Taking insight and feedback from Sales, Client Partners and industry to develop new solutions and products which will help benefit our customers. Then working with the engineering teams and in collaboration design and delivering these new solutions which can be taken to market. 
• Data Solutions Subject Matter Expert: Act as an authoritative source for both internal and external queries in the space of “Data Solutions” focusing on  Data Migrations, ETL Pipelines, Data Modelling and AI/ML practices.
• Continuous Learning: Set aside the time to develop skills and knowledge to broaden your experience and understanding of the Cloud and Data space. Work to share this knowledge internally and externally through evangelism, utilizing different forums and mediums, 

ENSURE TIMELY REQUISITION OF INVENTORY AND STOCK CONTROL FOR STATIONERY AND SUPPLIES FOR THE DEPARTMENT 

• Handle requisition, inventory and stock control for stationery and supplies for department  
• Process all purchase requisitions and verify invoices  
• Ensure timely delivery of inventory and stationery 
• Requisite and process order for water cooler  
• Coordinate toner order and servicing of photocopier  
• Assist to request user ID for newcomers and deactivate user ID for staff who resign 

ADMINISTRATION AND MISCELLANEOUS DUTIES  

• Monitor and upkeep all maintenance items including renewal of contract/agreement  
• Maintain and update all colleagues personnel records 
• Monitor and update colleagues PHs, annual and medical leave records  
• Manage Petty Cash, Casual Labour and Expense payments and records  
• Process all purchase requisitions and verify invoices  
• Maintaining and updating of Department’s Time and Attendance records 
• Carry out any other duties as and when assigned by the Management of the Hotel and department 

INVOLVEMENT AS A MEMBER OF THE GUEST SERVICES TEAM 

• General knowledge of Front Office Operations  
• Familiar with T&C policies and procedures  
• Familiar with Labour Laws in accordance to the Government guidelines  
• Hands-on knowledge of Windows and its relevant programs  
• Knowledge of inventory and stock control  
• To handle any projects or assignments given from time to time 

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Role/Programme:

As an Analytics Intern you’ll join us for 6 months in June/July 2025, and you’ll be onboarded within your team and learn the basics of being a Wiser. This is an exciting opportunity to kick start your career and make a meaningful impact.

In this role, you will:

• You’ll help us take Wise to the next level as we scale to impact 100’s of millions more customers

• You'll help analysing data that helps us prioritise the most customer significant changes in the product

• Participate in building the best products for our customers

• You will have flexibility in how and where you work. We understand everyone needs a little something different - so we’ll do our best to make it happen, but we recommend coming to the office as much as possible during your internship!

• Truly contribute to our product through your ideas, knowledge and self-starting attitude 

Team Summary

The Visa Asia Pacific Legal team manages Visa's legal affairs in the Asia Pacific region. Our team provides advice and services to ensure business goals are successfully met and that Visa's brand and reputation are protected while minimizing legal liability and regulatory risk. Our vision entails each legal professional living the guiding principles to be a proactive partner who never loses sight of his/her responsibility to protect the company.

What a Senior Associate Counsel (Value-Added Services) Asia Pacific in Legal does at Visa:

The position is for a highly motivated and skilled attorney to join Visa's growing legal team. You will be a key regulatory and commercial legal lead supporting the Visa business teams as they expand their value-added services and product offerings to enhance value for traditional bank/FI clients as well as develop new clients/partners/business streams in the evolving payment ecosystem. You will be exposed to a broad range of product and commercial legal work, supporting regulatory reviews and commercial negotiations in the areas of value added services, including digital/tech partnerships, acceptance solutions, and other financial/technology products and services.

You will report to the Vice President Legal (Asia Pacific) and will be expected to work closely and in collaboration with Visa lawyers across geographies and functional support areas, including the Visa lawyers in from the US headquarters and other international offices.

You should have a good working knowledge of laws and regulations applicable to financial, digital and payments services, including payments/FI licensing, data privacy and outsourcing regulatory regimes in Singapore (and preferably, in addition, other jurisdictions in the Asia Pacific) and have experience in conducting and leading regulatory reviews and contractual negotiations.  You should also be well versed in commercial, technology and IP laws, and be able to apply this experience to your role in Visa by being a sound and practical legal advisor to the business.  You must have excellent risk judgment and analytical capability, and be a strong and efficient communicator, with the ability to juggle multiple priorities in a fast paced and challenging, but rewarding, environment. 

In this role, you are expected to:

• Be the lead counsel driving commercial negotiations on both the supply side as well as the client facing side.
• Assist with regulatory consultations/compliance with regulations across the region as applicable to existing or new Visa products/initiatives.
• Assist with regulatory issues relating to products, services or functions.
• Draft, negotiate and drive to completion complex commercial, technology, or strategic partnership agreements in support of business objectives.
• Provide advice and guidance to business and product teams regarding deal structures and key risks and proactively identify and resolve legal issues/risks.
• Travel internationally as needed.
• Possess strong inter-personal skills including the ability to communicate complex legal issues (and relevant solutions/recommendations), clearly and practically to the business.

Why this is important to Visa

The Senior Associate Counsel will play a key role as a trusted advisor to our commercial solutions and products businesses that represent some of the most important pillars of Visa’s future growth and strategy. This role is critical in ensuring that both supply and client facing contracts and negotiations are managed efficiently with relevant stakeholders while enabling our business to innovate and push across new frontiers (particularly in the fast-evolving global payments industry).

The Senior Associate Counsel can look forward to being a key representative of a high performing Legal team in advising and managing projects that drive innovation and development within the payments industry.

Projects you will be a part of:

You will be a member of a regional legal team that works at the cutting edge of new payment technologies, innovation and the fintech industry in an increasingly regulated environment, which brings unique and novel challenges in the commercial/technology law space

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The Visa Asia Pacific Legal team manages Visa's legal affairs in the Asia Pacific region. Our team provides advice and services to ensure business goals are successfully met and that Visa's brand and reputation are protected while minimizing legal liability and regulatory risk. Our vision entails each legal professional living the guiding principles to be a proactive partner who never loses sight of his/her responsibility to protect the company.

What a Senior Associate Counsel (Commercial and Money Movement Solutions) Asia Pacific in Legal does at Visa:

The position is for a highly motivated and skilled attorney to join Visa's growing legal team. You will be a key regulatory and commercial legal lead supporting the Visa business teams as they expand their commercial and money movement solutions, licensing footprint, and product offerings to enhance value for traditional bank/FI clients as well as develop new clients/partners/business streams in the evolving payment ecosystem. You will focus on supporting regulatory reviews, licensing applications and commercial negotiations in the areas of new money movement flows, innovative commercial products, value added services, and other financial/technology products.

You will report to the Vice President Legal (Asia Pacific) and will be expected to work closely and in collaboration with Visa lawyers across geographies and functional support areas, including the Visa lawyers in from the US headquarters and other international offices.

You should have both solid technical knowledge as well as practical experience in banking/financial institution regulatory regimes (with a focus on, but not limited to, licensing and outsourcing regimes), in Singapore (and preferably, in addition, other jurisdictions in the Asia Pacific) and have experience in conducting and leading contractual negotiations.  You should also be well versed in commercial, technology and IP laws, and be able to apply this experience to your role in Visa by being a sound and practical legal advisor to the business.   You must have excellent risk judgment and analytical capability, and be a strong and efficient communicator, with the ability to juggle multiple priorities in a fast paced and challenging, but rewarding, environment. 

In this role, you are expected to:

• Advise on local and cross-border regulatory compliance issues concerning regulations across the Asia Pacific region as applicable to existing or new Visa products/initiatives (including FI licensing, outsourcing, payments and open data regulations).
• Advise on local and cross-border regulatory issues across the Asia Pacific region relating to new products services or functions, particularly in relation to the integration of new money movement flows/commercial solutions and products.  
• Assist with in-flight and new-to-market licensing applications, working with in-market legal colleagues and external counsel, to advise on regulatory, compliance, safeguarding, marketing, structural and other strategic licensing issues.
• Assist on engagement with regulators in relation to existing licensed entities and pending license application, as well as respond to regulatory enquiries on existing or new business activities, or product initiatives.
• Be the lead counsel driving commercial negotiations on both the client facing as well as supply side, including with banking / payment service intermediary partners and vendors/suppliers.
• Draft, negotiate and drive to completion complex commercial, technology, or strategic partnership agreements in support of business objectives.
• Provide advice and guidance to business and product teams regarding deal structures and key risks and proactively identify and resolve legal issues/risks.
• Travel internationally as needed.
• Possess strong inter-personal skills including the ability to communicate complex legal issues (and relevant solutions/recommendations), clearly and practically to the business.

Why this is important to Visa

The Senior Associate Counsel will play a key role as a trusted advisor to our commercial money movement solutions and products businesses that represent some of the most important pillars of Visa’s future growth and strategy. This role is critical in enabling our business to innovate and push across new frontiers (particularly in terms of cross-border money movement capabilities, licensing footprint and fast-evolving technology products), while ensuring that both supply and client facing contracts and negotiations are managed efficiently with relevant stakeholders.

The Senior Associate Counsel can look forward to being a key representative of a high performing Legal team in advising and managing projects that drive innovation and development within the payments industry.

Projects you will be a part of:

You will be a member of a regional legal team that works at the cutting edge of new payment technologies, innovation and the fintech industry in an increasingly regulated environment, which brings unique and novel challenges in the commercial/technology law space

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As a Business Continuity Management (BCM) Consultant, you will be involved in developing, implementing, and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks, creating response strategies, and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What will you do?

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services.
• Manage change to service projects’ scope and schedule to maintain customer satisfaction.
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction.
• Manage and maintains Recovery Centre’s certifications and audits requirements.

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Client Contract Management (CCM) team supports Visa’s global strategy by managing the governance and contracting process of client contracts (from draft development and negotiation through to securing internal approvals, execution, auditing and reporting).

What a Contract Analyst, Client Contract Management does at Visa:

This role is an individual contributor within the AP CCM team based in Singapore office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating client contract administration process which includes reviewing and processing contract requests, contract drafting, stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).
• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.
• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.
• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.
• Participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

Why this is important to Visa

The Contract Analyst is a subject matter expert in managing and administering client contracting process, from contract drafting request through to executed contract distribution, by working with various stakeholders of all levels. Subjected to audit reviews, Contract Analyst, as part of CCM team, ensures designated contracts are aligned with business processes and controls established by various Visa corporate policies and compliant with industry-specific rules and regulations, while continually looking for opportunities to optimize such process and controls.

Projects you will be a part of:

As part of the CCM team, you will get the opportunity to work on strategically important projects for Visa in addition to the core responsibilities of a Contract Analyst. This includes, but not limited to:

• Collaborating with our stakeholders including other region CCM colleagues, Legal, Finance, Sales, Products, Client Services etc, continuously looking for opportunities to optimize CCM processes and workflow to drive process improvements and efficiency;
• Participate in special assignments and providing ad-hoc support and reporting as required, including supporting other regions’ colleagues as needed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary
The Sellers & Co-Brand team is responsible for growing business with Regional Sellers and related third parties in Asia Pacific markets.  Visa has reinforced its focus on the growth of the seller side ecosystem by developing partnerships, enhancing market investments and having the right talent to execute directly with our regional seller clients.
The role is based in the Singapore Market Support Centre and will report to the VP, Head of Regional Sellers and Co Brand.  

What a Senior Director, Global Regional Sellers does at Visa:

• Accountable for delivering on sales, AANR and Net Revenue targets for designated seller accounts.
• Manage the client's vision and strategy on Visa payments products.
• Create and implement innovative solutions that drive the client’s strategic priorities.
• Demonstrate leadership in setting the regional strategy for the seller clients in association with internal Visa stakeholders and the client’s regional executive team.
• Ensure the client sees Visa as critical partner in meeting their business objectives.
• Manage initiatives that deliver revenue and profitability for Visa.
• Cultivate meaningful relationships with executive and senior management contacts within our clients on the seller side.
• Influence client preference for Visa through business solutions, services, and brand strength.
• Lead internal Visa support areas in response to client requests and ensure delivery of risk, marketing, product, operations and innovation support.
• Present regular business and industry updates.
• Ensure positive client satisfaction results.

Why this is important to Visa:

This Senior Director, Global & Regional Sellers, Asia Pacific will own and be responsible for the delivery of significant sales and in year revenue targets. This role will be critical in identifying new regional partners and expanding relationships with our existing client base.

This position is available from January 2025 onwards.

This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data trends and market changes.

Primary Responsibilities

Manages Revenue Management Operations

• Daily rate strategies review for daily rates and inventory to ensure room revenue optimization.
• Manage distribution of rates and inventory for the various market segments to ensure accuracy and parity.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• Support different revenue streams with extraction of sales figures to support and analyze initiatives.
• To accurately process and manage Group reservations.
• Daily review and optimization of F&B reservations to ensure full optimization of covers and revenue for F&B outlets.
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.

Involvement in Wider Job Function Actions / Relationships

• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Stays current with the industry trends.
• Conducts and attends relevant meetings.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food & Beverage, Spa and Raffles Boutique.
• Performs any other duties and responsibilities that may be assigned.

This position is available from January 2025 onwards.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Key Responsibilities:

Account Management

• Oversees the entire process form loan submission to loan acceptance using a digital dashboard
• Identify, develop and lead engagements with prospective clients as well as key intermediaries in the industry
• Build and maintain strategic relationships with existing clients
• Update Unit Head on the Loan Submission on a weekly basis
• Handle all inbound new business and pre-loan acceptance queries on daily basis
• Cover the basic duties of the Business Development Managers when they are on off-site presentations
• Drive loan acceptance numbers by actively engaging business partners and clients

Working with internal and external partners

• Work closely with internal stakeholders (Credit Management, Credit Evaluations, Credit Ops, etc.) to facilitate the loan applications and deviations
• Plan and firm up joint appointments with business partners and clients
• Observe and suggest process improvements to drive the loan processing / loan disbursement numbers

This position is available from January 2025 onwards.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

• Position : Personal Driver to senior management and FAMILY - Chauffeur - GOOD COMPANY/ GOOD BOSS!!!
• Location : Sentosa (Gantry card will be issued to the employed candidate for free entry when using own bike or car daily to the reporting work venue in Sentosa)
• Working hours : 5.5 Days/ week - Starts at 7.30AM - Half day on Saturday morning AND Sunday OFF
• Salary : Salary is fixed at $5000 + OT payable for Public Holiday if only required to work + Yearly 1-2 months of Performance bonus + 14 days Annual leave + CPF contribution + Medical coverage
• Duration : Permanent
• Vehicle model : Toyota Alphard, Bentley and Rolls Royce - CANNOT BE DRIVEN HOME!

Main Responsibilities:

• Drive CEO to meeting places in Singapore
• Drive family to places - School/ Shopping/ Activities/ Food

Requirements:

• Prefer candidate who has a few years of working experience as a Personal Driver;
• Candidates must have the experience of driving a 7-seaters car or similar size vehicle.
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to [email protected]

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Contact Person: Ms Lyn (91548053)

Able to commit atleast 1 year.

Position summary: The Management Trainee performs and directs overall restaurant daily management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. Responsible for inventory and money control systems – may establish inventory schedules. Responsible for local marketing initiatives – may contact prospective guests to promote sales. Maintains business records. Exceptional leadership, management skills and excellent guest service are the major component of this position.

Experience in restaurant operations (3 years), preferably with supervisory experience. Requires excellent communication skills, ability to deal with all levels of team members. Computer knowledge is desirable. Must be able to work any area of the restaurant when needed and to operate a computerized POS system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 kg frequently and up to 20 kg occasionally. Must have the ability to work a min of 50 to 60 hrs per

• Position : Service Engineer - Up to $5,000 - Changi Business Park
• Location : Changi Business Park
• Working hours : 5 Days Work Week – Monday to Friday: 9.00 AM to 5.30 PM
• Salary (commensurate with experience) : Up to $5,000 + Transport Allowance + AWS + Performance Bonus + 14 Days Annual Leave + Medical and Dental benefits + Insurance
• Duration : Permanent
• Industry : Semi-Conductor Industry

Responsibilities:

• Prepare service and spare parts quotations to customers enquiries
• Performing service tasks like in-house repair and on-site commissioning for various gas and water quality analyzers, CEMS and AQMS.
• Troubleshooting analyzer & advising customers on the best solutions in accordance with standard procedures and safety guidelines of Company
• Creating and maintaining strong relationships with customers and providing good services support.
• Liaise and work with customers to address any service concerns and provide solution on the technical problems
• Support project team to perform Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for project
• Identifying potential opportunities to get new preventive & maintenance contract
• Provide product training to end user and distributor
• Any other ad-hoc duties assigned

Requirements:

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Must have knowledge on gas analyzers, CEMS and water quality analyzer
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Preferably possess own transport

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Responsibilities

• Drive and achieve category sales, gross profit, income goals and objectives of assigned categories through monitoring trends within the market segments; developing strategies to grow the market share of assigned categories; and to plan strategies to counter competition.
• Develop and implement a good inventory management process so that there is an optimum product mix that focuses on customers’ needs and the process achieves shrinkage reduction objective.
• Develop and implement promotional plans that bring excitement and incremental sales to the stores.
• Develop and implement placement and planogram strategies that improve category turnover and positively influence customer shopping behavior.
• Oversees the implementation of category strategies as well as the development of the private label or house brand products.
• Ability to source for new brands or products, and build strong relationships with business partners and is well-informed of consumer, market and industry trends
• Ability to build strong relationships with business partners and is well-informed of consumer, market and industry trends.
• Works in a dynamic environment were expected to regularly review market and industry trends to drive appeal of merchandise mix to target customers.
• Develop and implement a competitive pricing strategy that delivers value to our customers.
• Establish collaborative retailer / supplier relationships to maximize income/ terms / discounts to improve sales and profitability of category.
• To develop Monthly Category Analysis Report of the assigned categories.
• Manage and evaluate promotion effectiveness to achieve maximum profitability for the categories.
• Manage and develop strategies for omni-channel sales, involved in sales-related project/event.

About You

• Graduate with a diploma or university degree in business or marketing field.
• Possesses a minimum of 4 to 6 years of relevant experience, ideally within the retail or FMCG sector.
• Experience in a customer-focused industry, possessing expertise in merchandising, marketing, and entrepreneurial skills.
• Well-versed in industry trends and market dynamics, with excellent presentation, negotiation, and interpersonal abilities.
• Strong analytical skills to interpret data and generate valuable insights.
• Energetic, creative, and highly adaptable with a collaborative mindset.
• Fluent in English, with strong written and verbal communication skills.
• Organized, decisive, determined, and persistent individual.

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North

Job Title: ID Administrator

Key Responsibilities:

• Administer and manage user accounts and access rights in Active Directory (AD) based on organizational policies and business needs.
• Provide helpdesk support for end-users, assisting with user account creation, modifications, and deletions in AD.
• Troubleshoot and resolve user access issues related to Active Directory, such as login problems, permissions issues, and group memberships.
• Create and manage user profiles, security groups, and distribution lists in AD.
• Monitor and audit user activity and access rights within Active Directory to ensure compliance with security policies.
• Collaborate with other IT teams to address system and application access issues.
• Offer timely and effective technical support to users by identifying and resolving problems related to Active Directory, network access, and related systems.
• Assist in the creation and maintenance of user documentation and best practices for AD administration.
• Provide general support to users with issues related to Microsoft Office and other company applications.
• Maintain and update relevant records for internal and compliance audits related to user access.

• Minimum of 1-2 years experience in user support and helpdesk duties.
• 12+ months relevant experience working with Active Directory (user account management, security groups, group policies).
• Strong technical proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Excellent problem-solving and system troubleshooting skills.
• Solid understanding of user authentication and authorization processes within Active Directory.
• Ability to work efficiently in a fast-paced environment with minimal supervision.