• Position : Preschool Principal (International Preschool) - Up to $6,000 + Bonus - Kovan
• Location : North East - Kovan
• Working hours : Monday to Friday | Flexible timing - 8 hours a day
• Salary (commensurate with experience) : Up to $6,000 + up to 3 Months Performance Bonus + 14 Annual Leaves + Birthday Leave + Medical Benefits & Coverage Up to $600 per year
• Industry : Preschool Education

Main Responsibilities:

• Foster a warm and positive, people-oriented, culture in the centre that is visible to the team, children and parents.
• Strong ownership over the centre and essentially the go-to person for all stakeholders and matters relating to the centre, with an unrelenting emphasis on safety.
• Drive the design of inspiring environments and encourage an openness that stimulates teachers' and children’s interest in inquiry and learning.
• Work closely with teaching and support staff and back each other up as a team when needed.
• Maintain warm relations with parents to foster tight home-school partnership.
• Be the face of the centre and to chip in on marketing, enrolment and staff recruitment matters.
• Proactive, willing to roll up sleeves, get hands dirtied and to devote copious amounts of time on the ground.

Requirements:

• Educational qualifications recognised by the Singapore Early Childhood Development Agency (ECDA) for registration as a Centre Principal.
• Genuine passion and patience with children and someone who see this as more than a job.
• Strong verbal and written communication skills.
• Open-minded, innovative and entrepreneurial.
• Bilingual in Mandarin and English to converse and communicate with children and parents who can only speak mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Description

• Handle customer complaints and cargo claims
• Develop customer relationships with existing customers
• Handle ad-hoc customer enquiries on sales/rate quotation and operational issues
• Liaise with customers and overseas offices/ JV on shipping activities and documentation
• Handle full set of shipping documents (PSA/ Customs/ Tradenet/ Portnet)
• Ensure proper cut-off procedures at month-end closing
• Handle day-to-day operations and transactions in the forwarding area
• Data entries
• Send pre-alerts and shipping advices to customers and DGF overseas offices
• Ensure timely dispatch of shipping documents to customers and DGF overseas offices
• Process shipment data
• Handle general enquiries regarding shipments, vessel's ETA and charges
• Send shipment arrival notification letters to consignee and issue delivery orders
• Tradenet/ customs documentation
• Liaise with relevant departments upon cargo irregularity reported
• Responsible to ensure Full, Accurate and Timely data including shipment milestone in CW1 system
• Responsible to ensure ACR updated timely
• Responsible to ensure Demurage, Detention, Storage and other incidental charge are recovered from customer
• Responsible for file profitability

Job Requirements

• Diploma/ Degree
• 1-3 years related working experience
• Knowledge of logistic industry preferable
• Excellent communication skills (verbal and written)

• Position : Executive/Senior Quantity Surveyor (Construction/5 days) - Up to $6,500 - Changi
• Location : To Be Advised (Office located at Changi)
• Working hours : Monday to Friday | 8.30am to 6pm
• Salary (commensurate with experience) : Up to $6,500 + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Building & Construction

Main Responsibilities:

• Tender bid
• Post-Award Documents Preparation
• Carry out Quantity Take off for project which includes sourcing for suppliers and sub- contractors, collate price comparison and costing summary
• Prepare interim valuations pricing and Agreement of contract variations, progress claims and monitor project cash flow
• Assist in the settlement of the project final accounts with clients, suppliers and sub-contractors
• Attend meetings on site and with consultants
• Project budget and analyse the cash flow of the project
• Other duties as assigned

Requirements:

• Diploma/ Degree in Quantity Surveying/ Civil Engineering or equivalent
• Minimum 2-3 years of working experience as a Quantity Surveyor
• Good knowledge in Microsoft Word, Microsoft Excel etc
• Bilingual in English and Mandarin to communicate with Chinese Associates
• WORK PASS CANDIDATES NEED NOT APPLY

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Receptionist/ Customer Service Officer or Coordinator (Call Center)
• Location : Near Ubi MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3200 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Develop, maintain, and enhance applications using Smart400, Polisy Asia, and COBOL.

• Collaborate with cross-functional teams to gather requirements and deliver high-quality software solutions.

• Troubleshoot, debug, and upgrade existing systems to improve performance and reliability.

• Ensure software is developed in compliance with industry standards and best practices.

• Provide technical support and guidance to junior developers and other team members.

• Prior experience in insurance industry applications is preferred.

• Strong analytical and problem-solving skills with the ability to work independently.

Operations Specialist, Front Office Support Services, Asset Transfer Validation (5 Months Contract)

Description

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as an Operations Specialist (5 Months Contract ) in our Asset Transfer Validation team!

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

General Description

We are seeking a contractor within our Front Office Support Services (FOSS) function. The incumbent will handle pre-checks on all client related transactions prior to processing by Remittance team and to perform callback on related transactions.

Responsibilities

Pre-check on client related transactions

• Ensure all relevant approval is obtained and instruction provided by Business adheres to client’s signing mandate
• Escalate any deviation to Standard Operations Procedure
• Coverage includes: Payments, Internal Transfer, Standby Letter of Credit/Banker’s Guarantee, Letter of Undertaking, Cheques

Callback on Asset and Non-asset Transfers

• Ensure callback is conducted in accordance with procedures and policies
• Initiate call to clients to confirm and verify various transactions / instructions
• Retrieve and verify callback conducted by Front office
• Handle BAU type of queries/issues ensuring that the case is resolved or properly escalated in a timely manner.

Control

• Act as a control unit and be able to identify risk issues in the course of interacting with the client/Front office
• Ensure that exception processing is completed exactly according to the conditions set in the approval
• Perform an end of day review to ensure tasks are completed by signing off on the end of day checklist

Query Management

• Ensure all queries from Business is resolved within expected timeframe or escalated to the correct parties

Change Management

• Identify control gaps and work with team to review process efficiency and deliver improvements
• Participate in projects as and when required

Requirements

• 2 to 4 years of experience in Private Bank Operations especially in the area of Remittances, Callback or Client Service role
• Tertiary education with a good academic track record.
• Good knowledge of Microsoft Office.
• Fluency in English is essential.
• Clear written & verbal communication skills with all levels of staff
• Client-oriented mindset
• Meticulous and good team player
• Ability to work independently & drive initiatives forward until delivery.
• Ability to work effectively with both Front Office and Support staff, at all levels.
• Ability to work & deliver under time pressure
• Proactive in identifying any process gaps, providing or suggesting solutions to improve productivity
• Ability to perform ad-hoc system testing

• Position: Service Technician
• Location: Bukit Merah (3 bus stops from Tiong Bahru MRT)
• Working hours: 5 days work week, Monday – Friday 8.30am – 6.00pm
• Salary (commensurate with experience): Up to $2700 + OT Allowance + Variable Bonus + Medical
• Duration: Permanent
• Industry: Quantifying System

Main Responsibilities:

• Performing Electrical Installation on-site
• Gaining Engineering knowledge through on-the-job training

Requirements:

• Must have Class 3 Driving License or willing to convert to class 3
• No experience required/FULL TRAINING PROVIDED
• Must be willing to travel out for work
• Bilingual in English and Mandarin to liaise with Chinese speaking clients who converse in Mandarin only

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Salespersons

Temporary/Contract/Part-Time/Freelance/Flexible Working Hours

Print & Print Pte Ltd

printNprint.com

Not scam ! No gimmick !! Win win situation !!!

Don't waste your leads !

Attractive commissions/incentives (*You can select is a one time go or an ongoing income !)

Suitable for people who want to earn extra income !

Interested applicants please email your resume to [email protected], we will arrange the suitable candidates to come for an walk in interview or video call interview. (You can select)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Resource planning and fulfilment of billing hours for outbound (80%) and inbound (20%) sales model. Adoption and communication of global scheduling guidelines to appropriate stakeholders.
• Creation and optimization of schedule shells, allocating productive time based on interval level staffing needs, following region specific labor laws. Appropriate distribution of programmed shrinkage (activity codes) to guarantee the accuracy of projections related to productive staffing commitment.
• Provide visibility and reporting capabilities of main KPIs related to scheduling functions such as projected interval compliance, and bidding completion. Create data models to forecast long/short term business volume, set up multi-dimension capacity models & plans and determine the optimum one by balancing customer experience, employee experience and cost effectiveness, contributing to consistently achieved SLA goals.
• Design different shifts for the sites and make schedule plan ensuring no violation of local labor laws and regulations; manage day-to-day production of sites, closely coordinate with operation team and adjust shift plan quickly and effectively, in case of unexpected rises in moderation volumes or absenteeism.
• Work as the Point of Contact to provide ad-hoc and regular support to stakeholders such as policy team, product & system BP, sales team, sales management team and etc.
• Advise on staffing needs and performance issues impacting service levels to the WFM lead in a timely manner. Ensures staff optimization, sets goals and objectives, maintains employee records and facilitates effective communication among workers.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Deep understanding of workforce management, including volume & headcount forecasting, performance monitoring and processes/system optimizing and etc
• Proficient skills on EXCEL and good at data analyzing, familiar with formulas and Pivot Tables. Experience utilizing SQL, HQL and WFM systems is a plus
• Good communication skills, information analysis & interpret capability (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
• Excellent problem-solving, task prioritization, follow-up, and quick learning skills. Ability to work in a fast-paced, high-pressure environment with dedication, passion and motivation.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

• Provide excellent customer experience via all relevant communication channels.
• Identify and analyse customers’ issues and provide strategic solutions to resolve their needs.
• Accurately process all required data/information using appropriate systems and tools while adhering to the company’s group data security policy and escalating emergencies to the team leader while providing solutions for improvements.
• Identify trends in customer satisfaction levels and provide appropriate improvement implementation plans.
• Collaborate with existing customer service team to provide strong after-sales services.
• Adhere to company policies and procedures closely to always uphold professionalism.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Two (2) years of work experience in the retail sales or customer service in luxury / high-end goods domain or experience in contact centre/ e-com related activities is required for this position.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Excellent verbal and written communication skills in English and the language of the supporting market.
• Comfortable working with computers and multiple systems; Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, and working on weekend and public holidays if required.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Position : Digital Marketing Executive/Strategist (B2C/Luxury Jewellery) – Up to $4,800 + Bonus
• Location : Central - Redhill
• Working hours : Monday - Friday | 8.30am - 6.00pm
• Salary (commensurate with experience) : Up to 4,800 + Variable Bonus + 14 days Annual Leaves + Medical Claims
• Duration : Permanent
• Industry : Luxury Jewellery

Main Responsibilities:

• Conducting market and consumer psychology research and being abreast of emerging digital trends, tools and platforms.
• Performing digital marketing analytics, preparing reports, and sharing key insights with the team to develop optimisation plans, including managing platforms for outreach and possible international stockists.
• Strategizing and implementing digital marketing efforts, including KOL and brand partnerships.
• Full spectrum digital ads management, including but not limited to, ad buy, conceptualising content, implementing effective campaigns, analysing data, and evaluating campaign performance.
• Maintaining and regularly updating website and other digital company presence, and to improve overall client web UX.
• Coordinating with relevant parties and agencies to ensure consistency in marketing strategies across all channels.
• Marketing team support and ad-hoc support to the relevant teams, including but not limited to photography, client relationship management and retail operations.

Requirements:

• Degree in Marketing, Business Management, or equivalent with at least 2 years of relevant working experience.
• Strong understanding of Shopify and proven expertise in e-commerce.
• Proficiency of social media platforms, and digital analytics tools such as Google Analytics, NetInsight, WebTrends etc.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

What gets measured, gets managed.” The Business Analyst is responsible for gathering and understanding business requirements, collating and preparing data, performing analyses, extracting insights, and making recommendations to assist the company in developing meaningful business solutions and operational improvements. The position is also expected to monitor progress to agreed measurables and within set organizational procedures.

The ideal candidate can work on multiple initiatives simultaneously and translate data into digestible and actionable insights that improve our businesses.

You are also required to perform these job functions:

• Work on the analytics projects across operation performance, HR and finance etc at group level
• Work with operations & stakeholders across different regions, countries, and cultures to streamline data collection, transformation for reporting and analysis enabling better and faster decision making for C-Suite
• Conduct statistical analysis for better insights extraction.
• Provide data analytics support for operation whenever needed.
• Work with IT and data engineering team to set up proper backend for data storage and ETL.
• Proactively come up with new initiatives to improve the process & efficiency and optimize the existing practice.
• Educate internal/external users appropriate use of analytics and business intelligence
• Occasional travel may be required.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Bachelor’s Degree or higher. Major in mathematics, statistics, business, marketing, analytics related are preferred.
• Strong interest in working with data/database/big data for business problem-solving.
• Proficient in BI tools such as Tableau and Power BI; knowledge/experience in SQL/Python/R is a plus.
• Able to navigate through large, messy and complex data to extract business insight to help solve business problems.
• Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing data solution for resolution.
• Strong analytical thinking, problem solving, strategic thinking, and presentation & communication skills in front of leadership and stakeholders, outstanding organizational and time management skills to handle complex tasks efficiently, excellent stakeholder management ability, able to thrive in an agile, dynamic and collaborative environment.
• Able to work independently and under pressure, and to influence others without having direct authority.
• Eager to learn, an initiative `taker, problem-solver and team player.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manage daily operation, roster planning of the team, monthly commission, and incentive submission.
• Identify opportunities and challenges of team members in achieving commercial and service targets by working closely with Clients Relations Centre Manager to provide training needs as required.
• Ensure efficient communication and escalation of cases across teams/departments/brands.
• Attend regular meetings to share CRC updates, operational feedback and conduct bi-monthly CRC performance review with stakeholders.
• Responsible for consolidating reports based on pre-determined KPI’s, analysis, highlighting all anomalies and insights, with an executive summary to Client Relations Centre Manager and stakeholders.
• Manage, coach and evaluate team members’ performance (in collaboration with CRC Manager / QA Executive / Trainer) by monitoring quality of calls, e-mails chats, and contacts records to uphold SLA target and client satisfaction.
• Foster team discipline, communication, and morale to strengthen teamwork within the team.
• Assist Clients Relations Centre Manager on other tasks and duties as and when necessary.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree in Media related, or Marketing will be added advantage.
• Preferably with 2 years of team managing experience in luxury (retail) or hospitality experience is ideal for this position.
• Experience in spearheading client centricity with commercial and sales targets.
• Highly self-motivated, energetic, team player, proactive and sales driven with a positive attitude.
• Comfortable working with computers and multiple systems; MS Office, Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, working on weekend and public holidays if required.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Resource planning and fulfilment of billing hours for outbound (80%) and inbound (20%) sales model. Adoption and communication of global scheduling guidelines to appropriate stakeholders.
• Creation and optimization of schedule shells, allocating productive time based on interval level staffing needs, following region specific labor laws. Appropriate distribution of programmed shrinkage (activity codes) to guarantee the accuracy of projections related to productive staffing commitment.
• Provide visibility and reporting capabilities of main KPIs related to scheduling functions such as projected interval compliance, and bidding completion. Create data models to forecast long/short term business volume, set up multi-dimension capacity models & plans and determine the optimum one by balancing customer experience, employee experience and cost effectiveness, contributing to consistently achieved SLA goals.
• Design different shifts for the sites and make schedule plan ensuring no violation of local labor laws and regulations; manage day-to-day production of sites, closely coordinate with operation team and adjust shift plan quickly and effectively, in case of unexpected rises in moderation volumes or absenteeism.
• Work as the Point of Contact to provide ad-hoc and regular support to stakeholders such as policy team, product & system BP, sales team, sales management team and etc.
• Advise on staffing needs and performance issues impacting service levels to the WFM lead in a timely manner. Ensures staff optimization, sets goals and objectives, maintains employee records and facilitates effective communication among workers.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Deep understanding of workforce management, including volume & headcount forecasting, performance monitoring and processes/system optimizing and etc
• Proficient skills on EXCEL and good at data analyzing, familiar with formulas and Pivot Tables. Experience utilizing SQL, HQL and WFM systems is a plus
• Good communication skills, information analysis & interpret capability (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
• Excellent problem-solving, task prioritization, follow-up, and quick learning skills. Ability to work in a fast-paced, high-pressure environment with dedication, passion and motivation.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description:

· Plan suitable sales strategy for the respective markets and clients

· Acquire new customers through proactive outdoor sales initiatives

· Establish and manage network of customer contacts in order to build relationships and trust between company and the customer at various levels

· Provide solution on case-to-case basis to customer

· Conduct product demonstrations and presentations to prospective clients, highlighting the benefits of the products in a structured professional way

· Handle existing/repeat customers' enquiries and follow-up on sales quotations

· Maintaining long-lasting relationship with new and existing clients

· Serve as the lead point of contact for all customer account management matters

· Responsible for the products’ profitability on sales and inventory

· Work closely with the Managing Director to ensure a cohesive approach to sales and customer engagement

· Represent the company at trade exhibitions, events and demonstrations, if needed

· Report sales and campaign results to the Managing Director on a weekly, monthly basis.

· Other duties related to sales and custom service

Job Requirements:

· Minimum Diploma qualification

· Minimum 3 years of related sales experience

· Good presentation and communication skills

· Remuneration package inclusive basic pay, transport allowance (with or without own car) and sales commission.

Client criteria:

- Working hours 9am to 6pm

- Monday to Friday

Job Description :

• to do conceptual and detailed machine design with regard to mechanical aspects;
• to prepare final design configurations, layouts, solid models, and production/engineering data;
• to prepare solid models, layouts, views, and bills of materials for assigned design machine assemblies and sub-assemblies;
• to exercise cost control when designing machines;
• to install mechanical and electrical components and assemble automated machines;
• to perform machine testing, troubleshooting;
• to prepare machine documentation, specifications, manual;
• to liaise and coordinate with manufacturing and purchasing departments, customers, suppliers about the project, quality, and delivery matters;
• to give suggestions to the Company on how to improve all assigned tasks with regards to efficiency and effectiveness of the same (collectively, the “Services”).

Job Requirement :

• Degree/Diploma in Mechanical Engineering;
• Minimum 2 years working experience in designing automation systems or machines for the semiconductor, electronics, or solar industry;
• Proficiency with Solid Works is desirable;
• Ability to lead, manage projects and communicate well with customers, vendors, engineers, technicians, and team members.

Job Summary:

We are Looking for an experienced Automation Tester with expertise in Perfecto Mobile Device Farm and Scriptless Automation tools.

Mandatory Skill-set:

• Bachelor's degree in Computer Science, Engineering, or a related field;
• Proven experience in automation testing with a focus on mobile applications;
• Strong knowledge of Perfecto Mobile Device Farm;
• Experience with Scriptless Automation tools (e.g., TestProject, Katalon, etc.);
• Familiarity with Agile/Scrum development methodologies;
• Strong analytical and problem-solving skills;
• Excellent communication and teamwork skills;
• Ability to work independently and manage multiple tasks simultaneously.

Desired Skill-set:

• Knowledge of other mobile automation tools (e.g., Appium, Espresso, XCUITest).
• Certification in automation testing or related areas.

Responsibilities:

• Design, develop, and maintain automated test scripts using Perfecto Mobile Device Farm and Scriptless Automation tools;
• Execute automated tests and analyze results to identify defects and ensure application quality;
• Collaborate with cross-functional teams to understand application features, requirements, and testing needs;
• Identify and report defects, and work with development teams to resolve issues;
• Develop and maintain test plans, test cases, and test data;
• Continuously improve the automation framework to enhance test coverage and efficiency;
• Perform regression testing and ensure that the software is tested thoroughly.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Position : CNC Machinist – Up to $2,800 + OT – Seletar
• Location : Seletar
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 6.00PM
• Salary (commensurate with experience) : Up to $2,800 + OT + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Aerospace

Responsibilities:

• Prepare program with the understanding of drawing details, customer specifications and requirements.
• Create set-up sheet with tool list and cutting parameter to assist production team to achieve its production quotas with quality and safety guidelines.
• Conduct monthly update of program once the program is tested, generate setup sheet for each parts as required.
• Ensure all program, set-up and tooling list is generated as per company QSM and engineering SOP.
• Assist to review and approve of all program sheets.
• Any other ad-hoc duties as assigned.

Requirements:

• Minimum 3 years experiences in CNC Milling manufacturing with 2 years experiences in 4 - 5 axis programming
• Familiar with the application of CAD/CAM Software, Solidworks and PLC Programming
• Hands-on experience in Fusion360 will be advantage
• Interpretation of BOM and Drawings
• Good knowledge in milling tooling and machining process
• Bilingual in English & Mandarin to liaise with Chinese associates who can only speak mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Company Name: Laguna National Golf Resort Club

Job Title: Driving Range Attendant

JOB RESPONSIBILITIES

• Oversee the short game area to ensure furnishings are placed in the correct area and signage displayed correctly
• Continually conduct a walk through of the bay area to ensure all areas are tidy, clear of range baskets, trash and other loose items
• Assist Golf Shop Customer Service Assistants and coordinate with the Academy
• Ensure that golfers are using the correct areas of the driving range
• Monitor the Short game area to ensure health and safety requirements are being met
• Assist in setting up for academy group clinics
• Ensure that the Driving Range field is set up correctly for any events
• Interact with members and public in a professional and courteous manner at all time
• Report any mis-use of range facilities by any customers

JOB REQUIREMENT

• Experience with basic machinery and driving will be beneficial.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

The Lee Kuan Yew Centre for Innovative Cities (LKYCIC), established in 2012, is a research centre at the Singapore University of Technology and Design. LKYCIC aims to stimulate research on cities and urbanisation, and explore the role of technology, design and policy in providing urban solutions.

Within the Programme on Urban Innovation, we are seeking a full-time Research Assistant to contribute to the study of placekeeping, which involves the long-term management and maintenance of place. With a mixed-methods research approach, we will examine who the key stakeholders are in placekeeping, how they collaborate, and what facilitates or hinders their collaboration. The study aims to establish a methodology and framework that will enable the systematic investigation of placekeeping and inform future policies and practices related to placekeeping in Singapore.

About the Position:

This position is ideal for someone who is passionate about placemaking, placekeeping, and community engagement in urban planning and design and is looking to gain experience for a future career in research.

You will:

• Work closely with the Principal Investigator and research team to craft data collection tools, including survey and interview questionnaire
• Conduct fieldwork and data collection activities, including interviews, on-site observations, and surveys
• Assist in conducting qualitative content analysis of interview transcripts and documents related to placekeeping projects
• Assist in the analysis of quantitative and spatial data
• Assist to prepare manuscripts and reports for publication
• Communicate research with public and private stakeholders and collaborators
• Research and write literature reviews
• Provide administrative support for research projects

Duration: The selected candidate is expected to start from January 2024. The initial term of appointment will be one year, extensible to longer terms upon satisfactory performance and funding availability.

Qualifications and Skills:

• A Bachelor’s/ Master’s degree in a relevant field, such as urban planning, geography, urban design, public policy, sociology, or environmental psychology.
• Strong research and analytical skills, including analysing and synthesizing data from multiple sources.
• Demonstrated skills in quantitative and/or qualitative data collection and analysis
• Proficiency in data analysis software/ programming language (e.g. NVivo, Atlas.ti, R, Python)
• Excellent written and verbal communication skills, including assisting in developing reports and papers for publication and presenting complex information in a clear and concise manner.
• Strong time management and project organisational skills.
• Proven ability to work in a team and an interdisciplinary environment, with minimal supervision.
• Solid understanding of, or work experience in placemaking and placekeeping is a plus
• Knowledge and/ or experience in designing data collection tools based on environmental psychology and community psychology is a plus.

How to Apply: The application with the subject heading – Placekeeping RA Application – should be sent via email to Dr. Yohei Kato at [email protected]

The application must include the following:

• a cover letter explaining your interest in the position and addressing the qualifications and skills requirements (1-2 pages)
• a curriculum vitae
• a writing sample
• three referees who may be contacted for a reference

Only shortlisted candidates will be contacted. This position remains open until filled. The Lee Kuan Yew Centre for Innovative Cities offers an exciting and intellectually stimulating environment where appointees can significantly contribute and develop professionally.

Key Responsibilities:

• Make outbound calls to potential customers to inform them about products or services.
• Answer incoming calls from prospective customers.
• Keep records of calls and note useful information.

Requirements and Skills:

• Patient and able to handle customer rejection.
• Proficient in English
• Friendly

Interest parties, please contact 97832315 Mdm Koh

Customer Management:

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Job Responsibilities:

• Overall responsible for surveying of construction sites for all aspects of Boundary, GPS, Topographic, Control Surveying, land titles etc. for Civil/LTA and MRT projects
• Supervise the survey and coordinate with the construction and design team using approved pre-computation plans to meet clients' specifications
• Responsible for the coordination of the whole project as per site progress schedule, liaise with client/authorities on technical issues
• Ensure shop drawings are produced and approved on time with accuracy
• To plan and closely manage the surveying work schedule
• Uses trigonometry and other mathematic functions extensively
• Responsible for providing accurate survey data
• Creates proper drawings on completed survey points installed on site
• Ad-hoc duties as assigned by superior(s).

Job Requirements;

• Degree or Diploma in land surveying, Geology or Civil Engineering, recognised by LSB
• Minimum 8 years of relevant experience as Registered Surveyor for Civil/ LTA and MRT projects in Singapore
• A registered Surveyor under Land Surveyors Act (issued with a certification of registration)
• Knowledge in CADD using AutoCAD, Civil3D BIM, Revit, Microstation
• Familiar with and able to interpret structural, architectural and M&E drawings, for coordination work
• Geo Spatial Diploma

• Position : Production Engineer – Up to $4,100 – Seletar
• Location : Seletar
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 6.00PM
• Salary (commensurate with experience) : Up to $4,100 + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Aerospace

Responsibilities:

• Plan equipment, material, and manpower requirements to execute job orders
• Monitor the execution of production plan and resolve any potential issues in a timely fashion
• Monitor production progress and ensure that final product meets quality standards and customer specifications
• Escalate complex issues to Manager for resolution
• Analyse back orders, current orders, and upcoming orders to prioritize, plan, and schedule the production operations
• Work with Estimation, Purchasing and Production teams in coordinating and planning production activities to improve runtime
• Adhere to company standards and production policies to meet company objectives

Requirements:

• Minimum Diploma in Mechanical Engineering or equivalent
• Minimum 3 years experience in similar role
• Well verse in both manual and CNC machining
• Excellent knowledge in fabrication, aircraft jigs & fixtures, mechanical assembly, and aircraft maintenance tooling
• Able to read and understand technical drawings
• Proficient in MRP systems
• Bilingual in English & Mandarin to liaise with Chinese associates who can only speak mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Mon to Fri 8am to 5pm

Salary: $2200-$3500 (Depends on experience)

Location: Chai Chee

Industry: Manufacturing industry

Responsibilities:

• Performs day-to-day broad range of HR activities including proper filing of documents
• Assisting with the process of recruitment such as, screening candidates, assist with scheduling interview, and issuing employment contracts
• Handle benefits and claims administration
• Maintain accurate HR database and up-to-date employee records
• Generates and maintain regular HR reports as required
• Handle any other ad-hoc duties as and when required

Requirements:

• Diploma in any discipline
• No experience but with class 3/3A driving license

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368