EXECUTIVE CHEF

· Developing unique and cuisine-appropriate menus

· Collaborating with the Restaurant Manager to set item prices

· Staying current on developing trends in the restaurant industry

· Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations

· Monitoring inventory and purchasing supplies and food from approved vendors

· Hiring, training and supervising kitchen staff

· Assisting and directing kitchen staff in meal preparation, creation, plating and delivery

· Identifying and introducing new culinary techniques

· Preparing meals and completing prep support as needed

Job Description

• Support the full spectrum of Human Resource functions which includes recruitment and selection, employee relations, payroll management, and training and development
• Responsible for the full payroll functions
• Execute HR operational functions related to employees' data maintaining, leave administration, employee benefits administration, medical claims, work pass applications, etc.
• Manage and supervise the Office Admin Function
• Overall, in charge of Office & HR Administration function (such as office rental, office workspace allocation, wellness program, season parking, staff pass, etc)
• Manage the budget for Office and HR administration

Requirements:

• Bachelor’s degree in Human Resources, Business Studies, or Business Administration
• At least 2-3 years of relevant experience in HR functions
• Able to work independently with integrity under minimal supervision and collaboratively within and across teams
• Experiences in Oil & Gas Industry will be a plus
• Knowledge – Hands on SG labour legislation, able to apply WP/EP/S Pass application, submission Government paid leave, child care leave, calculation of payroll will be a plus

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description:

• Compile documents for staff and suppliers for submission to customers.
• Assist HR in compiling documents for staff and suppliers for submission to customers.
• Track clearance status with customers.
• Ensure all Traceability Matrix clauses have at least 1 design.
• Ensure all Traceability Matrix clauses have at least 1 test case.
• Compile Test docs based on test case submissions from various teams.
• Raise Purchase Requisition / Purchase Order.
• Liaise with suppliers and engineers for delivery schedule.
• File project documents for audit purposes.
• Generate Certification of Completion for various project milestone sign-offs.
• Enterprise System administration.

Job Requirements:

• Diploma in Information Technology or equivalent.
• 5 years of working experience.
• Experience in using Microsoft Office applications.
• Meticulous and able to work independently.
• Good presentation skills, communication, negotiation, interpersonal skills, and customer-service orientation.

Job Description

1. General project work in all phases from concept up to detailed construction drawings, preparation of documentation and any other project materials under supervision of a team leader.

2. Monitor work progree to ensure project development is according to design and time schedules.

3. Prepare and communicate design intent by computer generated or hand drawings within or outside office.

4. Liasion with clients, consultants contractors and suppliers.

5. Attend project / technical / consultant and / or other co-ordination meetings.

6. Supervise, guide and advise Landscape Technicians working on the project.

7. Any other duties that may be assigned from time to time by the team leader.

Job Requirements

1. A motivated and hardworking individual with good attitude who is able to work independently as well as collaboratively in a team.

2. Individual with excellence in design and willingness to work hard and takes initiative to complete given tasks throughly and effectively.

3. Execellent academic performance as demonstrated by awards, for example, Dean's List, Prizes, Commendations.

4. Proficency in AutoCAD / Vectorworks, SketchUp, Photoshop, Illustrator, Microsoft Office and any other computer-aided drafting and design software.

5. Good hand drawing skill and sketching ability.

6. Evidence of English language proficiency, both written and spoken.

7. Bachelor's degree from a recognised program and University, preferably with Honours.

Job Description

· At least 3 years of experiences in working with Python (Pandas), Selenium.

· Experience of having the knowledge of RPA tools like blue prism, UI path will be added advantage.
Having the knowledge of Java, J2EE, will be an added advantage.

· Experience in using SQL for querying data from database, troubleshoot issues by developing scripts, SQL queries.

· Problem solving abilities with good analytical thinking
To be strong team player.

Our client is a leading European dry bulk owner/operator looking to recruit an experienced Stowage Advisor with prior sailing experience as a Master Mariner on board bulk carriers.

This role will be based in Singapore and unlimited work entitlement is required.

Key Responsibilities

• Respond to all cargo handling / stowage related enquiries as arise as part of day to day activity within the office.

• Crafting preliminary prestows in the office and / or assisting Masters with their stow plans - amongst many other related types of activity.

• Achieve the most cost-effective stowage solutions, taking account of all the elements - including cargo care, productivity, cost and safety.

• Prepare lifting calculations and method statements, including lifting equipment details, for project cargo or other contract tenders as may be required.

• Responsible for proper communciation on such plans and for ensuring that the relevant stakeholders understand by those who will implement them.

• Estbalish the link between local ops staff and the regional or head office for all issues relating to stowage and cargo handling.

• Provide professional support and follow-up on these matters to local operational staff, (eg Port Captains) providing guidance and direction on methods and company procedures, raising issues as appropriate with Operations management for discussion and /or approval as may be necessary.

• Adopt a leading and proactive role in the work needed to maintain the Company's manuals and other internal information sources as far as they relate to cargo, cargo handling and stowage issues.

• This will entail close coordination with local operational staff as well as the voyage management teams to ensure that all changes are noted and updated plus that new cargoes / new methods are identified and recorded.

• To assist in gathering data and preparing reports as may be needed by the voyage management teams and hold responsibility for, the operation of voyage(s) as may be needed from time to time.

Job Requirement

• CoC Class 1 Master Mariner qualification or a Maritime Degree

• Minimum 5 years of relevant experience

• Break Bulk Cargo loading and discharge experience including heavylift and project cargo. Wind mill cargo handling experience will be an added advantage

• Strong cargo handling and stowage experience and skills

• Strong computer knowledge – including knowledge of loading programmes.

• Awareness and knowledge in AUTOCAD, MSOffice, Lashcon etc.

• Good interpersonal skills and the ability to communicate with people at all levels.

• Strong problem solving skills.

• Methodical and organized

Stoked is seeking a Workplace Design Manager with strong technical documentation skills and design with business acumen.

Job Responsibility:

*You will be responsible for the productivity and efficiency in timely delivery of design support services to client and to Stoked team;

*quality effectiveness of results through resource planning and solutioning;

*service orientation when interacting with client and team members,

*clear and timely communication;

*creavity resourcefulness and adaptability when managing competing service deliverables.

*Responsible for providing drawing documentation for project delivery and furniture program documentation and execution.

*Responsible for providing drawing documentation for project delivery and furniture program documentation and execution.

*Successful and timely delivery of drawings, furniture installation/removal and a firm grasp of standards and inventory levels is required.

Key duties:

* Ensure conceptualization, documentation and execution of design for innovative, sustainable spaces that meet customer needs and enhance customer image while adhering to prescribed schedule, budget and quality parameters.

* Consults and strategizes with clients on workplace planning and design

* Solutioning for identified gaps in workplace strategy and the built environment constructability

* Support facilities projects by providing recommendations, analysis and solutions related to furniture and furnishings, moves and signage

* Collaborate with Stoked teammates, service partners and clients to understand interdependencies and schedules to deliver results

* Manage program budget and control variances

* Furniture and Furnishings Program oversight to include:

* Refine and maintain standards documentation

* Provide reporting that is meaningful and useful

* Inventory level management

* Produce facility drawings in various formats and media to include AutoCAD,Adobe and others

* Review design documents by others for standards compliance

* Benchmark best practices in office facilities planning

* Contribute to the account's innovation platform

* Consult and strategizes with clients on workplace planning and design

* Solution for identified gaps in workplace strategy and the built environment

Job Requirements:

* 5+ Years' experience in a similar role in a corporate setting

* Project Management experience in a large, complex environment

* REVIT (Building Information Modeling Software) is a plus

* CADD (Computer-Aided Design and Drafting) is a must

* Sketchup

Role: Java full stack developer

Description

 Minimum 6+ years of experience working as part of Payments Technology solution at an IT company, as Full-stack Developer / Integration Developer / Solution Architect.
 Must have experience of technical product development / integration hub development as a developer across various SDLC phases such architecture, technical design, development, deployment, go-live, test (dev support) etc.
 Technical skills: Java (core), Spring boot, Kafka, Kubernetes, Postgres, Camunda (workflow), MongoDB, React.js, Spring batch, Redis (cache)
 Exposure to Banking –Payments domain
 Exposure to Payment processing system/products/applications, payments workflow, various payments scheme and framework
 Exposure of payments hub (such GPP, OPF, Icon IPF, ACI UPI etc) integration with bank surround ecosystem is an advantage
 Experience of application developer in Microservices architecture
 Experience of design and build of integration components
 Experience in data structures and algorithms, design patterns and object-oriented design principles.
 Experience building highly scalable distributed systems.
 Experience of building a resilient application/product with supports high throughput, supports high-volume/TPS, 24x7x365,
 Strong skills in key J2EE technologies like Core Java, EJB, JSP, JDBC, Java Mail, XML, JAXP, JAAS, JMS, JSTL, JTA, batch
 Experience with various integration design patters (API, MQ etc.)
 Frameworks experience – Spring/Hibernate/Struts/Jasper/Quartz
 Good knowledge of MongoDB (preferred), MYSQL etc.
 Fully conversant on Interface design, Database design, OOAD
 Experience CI:CD process and tools like Jenkins
 Ability to work in a team/individually and handle deadlines
 Ability to execute the tasks as per the instructions or run books provided by the team lead or architect and basis requirements.
 Perform Payment Hub related build and integration activities
 Support system architecture, design, support cross business area.
 Ensuring project designs are compliant to architectures standards.
 Support Design, develop, implement, and maintain series of programs, subsystem, revision and enhancement of existing apps.
 Support the deployment activity as per the processes defined.
 Ensure all the prerequisites are met prior to initiating any deployment tasks. Execute rollback procedures, if required
 Troubleshoot incidents during deployment.
 Perform operational readiness tasks and ensure production acceptance criteria are met.
 Ensure functional and NFR requirements (Capacity, availability, response times, fault tolerance etc.) are delivered as agreed

The Job

- Identify & develop guided new business opportunities in payroll and HR services by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the business requirements regarding hiring needs

- Negotiate with the client regarding service terms and conditions

- Understand the experience of the clients and manage their expectations

- Build & maintain excellent clients' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary
You will work as part of a team to provide key operational and administrative support to the dept on the following:

Key Accountabilities / Responsibilities
1. Support and track submission of reports (including medical reports), identify cases of delays and to take timely follow up actions including updating of records in system.
2. Identify and monitor cases that require further reviews, take appropriate actions to identify and expedite cases that have experienced delays or lapses and/or to prevent delays
3. Accurate and timely processing of medical reports and related documents received.
4. Liaise with various internal and external parties for prompt follow up and resolution.
5. Manage cases for cessation and resumption of medical reviews, including managing the notifications.
6. Manage cases that require change of appointments with internal or external agencies
7. Manage cases of requests and appeals, reviewing the background details, engaging the requestor and relevant agencies, prepare submission and make recommendation to the relevant authorities for approval and all necessary follow up till satisfactory closure.
8. Assist to prepare report submissions and updates to management
9. Provide good customer service, respond promptly and appropriately to public queries.

Job Requirements

• Singaporean
• A team player with ability to deliver work in an accurate and timely manner.
• Good communication skills, both written and spoken English
• A quick learner, able to work independently.
• Good with Excel.

Qualification

Diploma graduate with at least 1 year working experience

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary
Process make-up pay claims to ensure that payments are processed in accordance with the stipulated policies and guidelines so that claimants are compensated fairly, consistently and timely.


Key Accountabilities / Responsibilities
1) Performance Management – Achieve operational goals and key performance indicators that are aligned to the organisation’s overall strategic objectives.
2) Operation Management – Process claims to ensure make-up pay payments are timely and accurate and in accordance with stipulated policies and guidelines.
3) Customer Service – Execute the customer service support initiatives to deliver a highly professional standard of service to customers.
4) Claims Consultancy – Provide guidance to the claimants on complex claims & deviation cases regularly to ensure consistency, fairness and prudence in decisions made.
5) Customer Communication – Execute the communication programs to shape the behaviour of employers/NSmen and guide servicemen in their claims processing.

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund. Those with office or admin experience are welcome
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Coordinate with team members, sub-contractors and consultants to solve and coordinate technical issues.

Ensure all detailed of technical drawing and site progress are met according to the quality and EHS requirements.

Ad-hoc matters as assigned by the Project Manager which is necessary for the execution of the project.

EA Licence No. 16C7962

Job Description

• Warehouse operational
• Operation of forklift
• Loading and unloading of goods
• Perform container stuffing and unstuffing/loading and unloading
• Carry out shifting of goods and other production activities and ensure proper storage
• Upkeep and perform daily checks to maintain forklift
• Any other duties assigned by Supervisor

Job Requirements

• Possesses forklift license
• Able to handle heavy load of goods
• Minimum 1 to 2 years experience in forklift operation
• Own Personal Transport (Motorcycle) recommended
• Willing to work in Jurong Island

Working Location (Office): East

Key Responsibilities:

• Coordinate document review process, consolidating feedback and ensuring timely follow-up.
• Manage design, installation, testing, and commissioning, liaising with all stakeholders.
• Monitor and update project schedule in collaboration with contractors and stakeholders.
• Provide project team support for timely delivery.
• Prepare concise progress reports.
• Handle project administrative tasks including meeting coordination, record-keeping, presentation preparation, and drafting correspondence.

Qualifications and Requirements:

• Diploma/Degree in Engineering or related field.
• Prior experience in project management, especially with Automatic Fare Collection systems in Singapore's transit environment, is advantageous.
• Proficiency in Microsoft Office for Windows.
• Self-motivated with strong initiative and ability to work independently.
• Team player with flexible working hours and readiness for night shifts.
• Excellent analytical and problem-solving skills.
• Effective written and verbal communication in English.
• Willingness to travel regularly between office and sites.

Note: Only shortlisted applicants will be notified.

Recruitment Consultant

123 Easy Employment Pte Ltd, is a Domestic Helper (Maid) agency, with staff experience totaled 30 years of employment agency.

Our slogon "journey to matching" defines our efforts and direction. Any employment, be it Corporate or Domestic, will always strive to do it the first time right, placing the right candidate at first attempt. However, many a time is through multiple placements to get to the right helper, alongside with learning and realignment of expectations as well as coexistence under the same roof. Our services are therfore designed with "journey to matching" in mind.

If you are dynamic and organized, have a passion for learning and seeking breakthrough, come be one of our likeminded professionals now.

Your attitude and passion shall be appreciated above your education and experience.

Responsibilities:

· 360 degrees, end-to-end recruitment processing

· Acquisition of clients, and collect accurate client information & helper requirements

· Sourcing of chelpers overseas/locally (Myanmar & Indonesian only)

· Upload bios to websites (own & others, e.g.Bestmaid)

· Screening resumes and matching requirement accurately

· Pre-interview potential helpers, and arrange effective interview with client

· Processing of applications, documentations, & relevant logistics

· Collection of placement fee

· On-site handover and briefing

· Follow-up customer service and maintain good relationships with clients

· Maintain daily task-list

· Committed and fully responsible to individual KPIs

Requirements:

· Candidate possess CEI Basic All license is mandatory

· Knowledge of labour legislation is an advantage

· Migrant Domestic Helper (MDW) experience is an advantage

· Resourceful with local & overseas network is an advantage

· MUST BE Responsible, organized and with good self-discipline

· Highly passionate and committed, and can take pressure

· Proactive & Result oriented

· Very patience with client

6 days week (including 1 weekend on rotation)

Average Income ranging from $3000 - $5000 / month

If interested, contact Mr Low, 97670126 (whatsapp only)

Responsibilities

• To assist senior in obtaining all necessary audit working papers and documentation including researching and documenting facts and findings
• Verifying financial statement and preparing audit reports for review
• Work effectively as a team member and share responsibility

Requirements

• Bachelor degree in accounting or finance related field
• Excellent interpersonal and communication skills
• Fast and pro-active learner
• Ability to work in a high pressure environment and tight deadlines
• Proficient in MS word and Excel

Responsibilities:

• Carry out site surveys and liaise with premise owners and contractors to set up charging stations island-wide
• Plan and implement projects in accordance to guidelines and schedules
• Perform supervisory work at worksites to ascertain safe work conditions and work progression
• Assist engineers to commission electric vehicle charging stations
• Attend to customers’ enquiries
• Perform occasional works after office hours for shutdown activities
• Any other duties and responsibilities as assigned

Requirement:
· Relevant Diploma in an Engineering field
· Minimum 1-2 years relevant working experience
· Possess a valid driving licence

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with an award-winning dinning and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Guest Relations Executive (F&B Host/Hostess)

The Guest Relations Executive is the core of the Food and Beverage Department operation. The incumbent will offer the guest of the restaurant an enjoyable, dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness. He/She will ensure the seating efficiency of the restaurant and handle inquiries from guests via phone calls or emails. Able to work on shift patterns, and may also need to work on weekends and public holidays.

Who are we looking for?

• Preferably with 1 year of working experience in the F&B industry
• Postgraduate or diploma in hotel management or related courses
• Strong communication and interpersonal skills
• Adaptable to working in a fast-paced environment
• Team player and ability to learn quickly
• Attentiveness and patience towards the guest

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurants

Architectural Executive

1) Possess a diploma or degree in Architecture.

2) Minimum 2 to 5 years relevant experience.

3) Good knowledge of building regulations and codes.

4) Excellent interpersonal and communication skills.

5) Passionate about design and enthusiasm to deliver the very best for our clients.

6) Encourage and promote high standards of design and efficient ways of working.

Role:Project Manager

JD:

• Manage the end to end on-boarding of clients in accordance with the Project Governance, Methods, competencies and chance management frameworks
• Project definition and business case development (scope, objectives, dependencies, costs, assumptions, acceptance criteria, issues and risks) and approvals
• Provide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes ?)
• 8+ relevant experience in charge management or migration projects

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

Under the general direction of the Chief Concierge, you will be responsible for delivering True Luxury InterContinental Brand standards with an emphasis on Global Etiquette service standards. Being the first person the guest meets; you will be an ambassador of the hotel who will offer our discerning guests with an unforgettable luxury experience ensuring the highest standard of service and professionalism at all times.

You will have the ability to offer insightful and bespoke recommendations based on individual guests’ preferences and be able to maintain a high level of product and service knowledge in order to best serve and facilitate guest requests.

Financial Returns

• At every possible opportunity promote the hotel’s other businesses such as Food and Beverage and Spas, with recommendations to entice a visit
• Assists the Chief Concierge in the preparation and management of the department’s budget and is aware of financial targets
• Recycles whenever and where-ever possible and enforces cost saving measures
• Help control hotel costs by managing the schedule per occupancy and guest demands
• Contribute to hotel revenues – for example: through tour and transportation bookings
• Manage Cash Float (if applicable) and financial transactions within hotel policies and procedures

People

• Manage day-to-day staffing requirements, plan and assign work, and work with their team to establish performance and development goals
• Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance
• Educate and train team members in compliance with local laws and safety regulations
• Ensure staff is properly trained on systems, security and cash handling procedures, and service and quality standards
• Ensure all team members are properly trained in areas such as: service delivery, hotel facilities and services, local directions, etc. and have the tools and equipment needed to effectively carry out their job functions
• Works with the Chief Concierge to ensure the departmental performance of staff is productive. These include:

o Prepare induction programs for new employees and allocate sufficient time for their implementation

o Conduct on the job training in accordance with the departmental standards and procedures and maintain a record of progress for each staff member

o Provide input for probation and formal performance appraisal discussions in line with company guidelines

o Ensure new staff attend Corporate Orientation within first month of hire

o Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance

Guest Experience

• Demonstrate service attributes in accordance with industry expectations and company standards including;

o Being attentive to guests

o Accurately and promptly fulfilling guests’ requests

o Anticipate guests’ needs

o Maintain high level of knowledge which affects guest experience

• Ensure team members provide guests with prompt service, professional attention and personal recognition
• Ensure guests are greeted upon arrival and make time to interact effectively with guests
• Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
• Communicate any outstanding guest requests or issues to other necessary departments and ensure follow up
• Collect, provide and maintain comprehensive updates to be prepared to meet guests request and deliver superior service. These services could include: sporting events, places of interest, restaurants, theatre, airline, transportation tickets, limousine rentals, sightseeing tours, spa services, sitters, florists, couriers, mail services, international calls and any other information of interest
• Have the ability to foster a good guest relationship in a very short space of time
• Be prepared and equipped to meet the diverse cultural needs of guests from around the world
• Ensure a “welcoming sense of arrival” and demonstrate a “sincere farewell” by supporting any needs at the bell stand or the door while ensuring the lobby and Concierge area’s appearance reflect highly on the hotel and company

Responsible Business

• Assist guests with all inquiries, both hotel and non-hotel related
• Conduct effective shift briefings to ensure hotel activities and operational requirements are known
• Maintain detailed knowledge of the activities of the day and alert to any potential problems
• Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events
• Maintain adequate supplies of forms, brochures and ensure they are presented in line with hotel standards
• Consult Log Book for information/request left by outgoing shift
• Manage all incoming guest mail, messages, telexes, facsimiles and special deliveries, in accordance with policy
• Manage outgoing guest mail, courier services, postage of parcels and freighting as directed by guests
• Maintain order and security of guest keys and other selected keys kept in Front Office, ensuring key issue policy is followed
• Receive telephone calls and take messages for guests who are out, in accordance with hotel policy
• Record incoming registered mail, telegram, parcel, telex in appropriate file
• Night staff check mail, message of expected guests against the system/computer and expected arrivals
• Prepare efficient work schedule for Bell staff, arranging holidays and vacations, taking into consideration projected occupancy and forecasts

What we need from you

High School diploma or equivalent. At least 2 years’ experience in an upscale hotel / equivalent environment as a Concierge or related discipline, plus one year of supervisory experience or equivalent combination of education and experience. Must speak fluent English and local language with additional other languages preferred.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Strategic account delivery management is an essential aspect of a thriving business. The primary responsibility of a Strategic Account Delivery Lead is to establish and nurture strong relationships with key clients, recognize opportunities for expansion, and work in conjunction with internal teams to fulfill client requirements.

As a Strategic Account Delivery Lead, your responsibility is to maintain and grow relationships with our key clients. Your role is crucial in ensuring client satisfaction, driving revenue growth, and identifying opportunities for upselling and cross-selling. You will act as the primary point of contact for our clients, comprehending their business needs and providing strategic solutions to help them achieve their objectives. This position demands exceptional communication, negotiation, and problem-solving skills, as well as a deep understanding of the industry and our clients’ businesses.

Strategic account manager responsibilities

1. Cultivate and sustain robust relationships with key clients, acting as their primary point of contact for all inquiries, concerns, and escalations.
2. Comprehend clients’ business objectives, challenges, and market trends to provide strategic counsel and solutions that align with their goals.
3. Conduct regular business reviews with clients to evaluate their satisfaction, identify areas for improvement, and uncover opportunities for growth.
4. Identify opportunities for upselling and cross-selling, working in close collaboration with the Sales team to develop account expansion strategies.
5. Monitor and analyze client performance metrics, providing insights and recommendations for improvement.
6. Remain current with industry trends, the competitive landscape, and market conditions to proactively identify potential risks and opportunities for our clients.
7. Track and report on key account metrics, such as revenue growth, customer retention, and client satisfaction, to senior management.
8. Coordinate with internal stakeholders to ensure smooth project implementation and successful delivery of services.
9. Attend industry events and conferences to build relationships with existing clients and generate new business leads.

Strategic account delivery lead required skills

1. Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.
2. Excellent problem-solving and analytical skills, with the ability to identify and address client needs effectively.
3. Ability to manage multiple accounts simultaneously while maintaining a high level of attention to detail.
4. Strong negotiation and influencing skills, with the ability to drive results and overcome obstacles.
5. Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
6. Has in-depth knowledge of agile and lean principles and is experienced in effectively applying a range of frameworks, tools and techniques.
7. Outcome-focused, with an understanding of the importance of delivering value early,enabling fast feedback loops and making decisions based on data, and experience in establishing these practices.
8. Innovative and passionate about the art of delivery, with a thirst to learn and share knowledge.
9. Proven ability to form, guide, evolve, support and motivate teams.
10. Leading strategy and implementation for agile adoption across teams/organisations.
11. Experienced in developing and aligning relationships with diverse stakeholders at all levels.
12. Leadership coaching.
13. Work across multiple teams/work streams to promote effective cross-functional delivery.
14. Experienced in consciously designing and optimising organisational structures.

Required qualifications

1. Master's degree in Business Administration, Operations Management, or a related field.
2. Proven experience in account management, preferably in a B2B environment.
3. Strong knowledge of the industry and the ability to understand clients' business objectives and challenges.
4. Excellent written and verbal communication skills.
5. Proficient in Microsoft Office Suite and CRM software.
6. Ability to travel for client meetings and industry events as required.
7. Strong problem-solving skills and ability to think strategically.
8. Proven ability to meet and exceed sales targets.
9. Demonstrated ability to build and maintain strong client relationships.
10. Excellent presentation and negotiation skills.

Architect / Architectural Associate

1) Possess a recognised Architectural degree and preferably a Qualified Person registered with the Singapore Board of Architects and with Green Mark certification for Architect.

2) Minimum 3 years relevant experience.

3) Experience in handling projects from concept to construction.

4) Liaise with consultants on matters of design & technical co-ordination site issues.

5) Work closely with the project team in the co-ordination, organization & preparation of construction documents & drawings.

6) Good interpersonal skills and the ability to work independently or within a team in a proactive environment.

7) Contract administration.

8) Be familiar with prevailing regulations and codes governing construction and architectural practice.

9) AutoCad and BIM knowledge will be an advantage.

HA Academy, incepted in 1995, is a specialist in youth development training. Our experience and knowledge in understanding the needs of developing students allow us to equip them with relevant skill-sets and attitudes to meet the challenges of a rapidly developing world for excellence at school and at work in the future.

We are looking for a youth development strategist who is passionate in shaping the education landscape in Singapore one school at a time, through partnership with school leaders. A driven individual who embraces the challenge of providing strategic consultancy and advisory services on learning solutions and interventions.

Fresh Graduates are welcome to apply.

Responsibilities:
- Constant exploration of new opportunities to connect with prospective clients through presentation and relationship management.

- Liaises and collaborates with various stakeholders to understand critical requirements and objectives to accurately diagnose developmental and learning gaps and propose learning strategies.

- Consulting with educators and school leaders to propose solutions/ long term developmental roadmap; evaluating the impact and effectiveness of learning solutions/interventions, and develops long-term implementation plans

- Help foster relationships with stakeholders and vendors to ensure effective, sustainable implementation.

- Assist the Director of Strategic Development to analyse market trends for program development

- Achieving individuals and team target

Requirements
- Candidate should be creative, analytical and adept at forming connections between performance gaps and learning solutions and interventions.
- Strong ability to solve problems and has excellent critical thinking skills.
- Be highly adaptable to different environments and has excellent interpersonal, change management and communication skills.
- Possess strong business acumen and is results-oriented.
- Able to manage multiple stakeholders to builds strong relationships and robust business networks.
- Diverse to work in different environments, including different learning venues and client sites, and regularly interacts with digital systems.