Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Responsibilities:

1. Deployment Leadership: Lead the deployment of Managed Services, emphasizing Security and Cloud technologies, within the Singapore region.
2. User Connectivity: Establish and nurture connections with users in Japan to facilitate effective collaboration and information exchange.
3. Benefit Realization: Drive the realization of benefits from Managed Services in Singapore, leveraging technical expertise and innovation.
4. Technology Expertise: Manage the implementation and operation of Security and Cloud solutions, ensuring they align with organizational objectives.
5. Collaborative Integration: Collaborate with cross-functional teams to seamlessly integrate Managed Services into the broader technology landscape.
6. Continuous Improvement: Monitor service performance and identify areas for continuous improvement, working towards enhanced efficiency.
7. Compliance Assurance: Ensure that all deployed services comply with security and regulatory standards.
8. Report to Country Head.

Requirements:

• At least a Degree in Information Technology or IT related.
• Minimum 3 years of proven experience in deploying and managing Managed Services.
• Strong written and verbal communication skills in Japanese and English is crucial.
• Proven experience in business development, sales, or related fields within the Japanese market.
• Familiarity with Japanese business etiquette and cultural norms.
• Proficiency in Security and Cloud technologies.
• Able to travel.
• Ability to thrive in a divernd cross-cultural environment.
• Strong technical knowledge of network and Server Operating system.

Container Trucking Controller

Responsibilities:

· Management / planning for Container trucking operations (import/export/local)

· Plan for driver trips efficiently and fairly

· Communicate with Drivers and issue Jobs in Company’s IT platform.

· Detailing for Prime Mover servicing and maintenance at designated workshops

· Communicate with customers for Job Instructions, operations and general services (quotations, assist customer with ops problems, etc)

Requirements:

· Min 1year similar experience as Logistics Officer/Customer Service Officer.

· A team player, good communication skill, honest & with the RIGHT work attitude

· Mature, responsible, independent & meticulous.

· Possess a positive drive & eager to learn and adapt.

· Able to handle pressure and cope with tight deadlines.

* ITE / DIPLOMA / PRE-UNIVERSITY / FRESH GRADUATE STUDENTS ARE WELCOME *

Kindly send in your resume in *MS Words Format*

(NOTE: The following information should be included in the resume. Thank you)

1. Detailed Job Scope

2. Reason for Leaving for All Employments

3. Salary Expectation

4. Date of Availability

Please forward your resume to [email protected] and contact 98338281.

Shortlisted candidates will be notified for an interview.

We are looking for a Customer Care Executive to join our organization, Manpower Staffing, under ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win.

The successful incumbent will be the point of contact with a Key Account, responsible on delivering operational related services to the client and contract Staff. He/She will be delivering onboarding work (i.e. organize and facilitate our company’s onboarding procedures for new hires), contract staff engagement work and offboarding.

Role Highlights

• To prepare employment contracts, gathering necessary paperwork and scheduling the Contract Staff for their first day of work
• Clearly explaining policies related to Company’s and client’s operations
• Provides HR policy interpretation; rendering HR advises to internal stakeholders (example, Recruiters, Key Account Manager) and the client
• Works closely with the Contact Staff to maintain positive work relationships
• Maintains an effective level of administering benefits

Profile and Experience

• Possess strong communication, critical thinking and analysis skill
• Able to manage/build relationships
• Maintains in-depth knowledge of legal requirements (example, Employment Act) related to day-to-day management of employees
• Able to prioritize tasks, with strong time management skills

Training will be provided to qualified individuals who possess the key attributes but may not have the full relevant experience.

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

We regret that only shortlisted candidates will be notified.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice.

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

Requirements:

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

Your Career

You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each focus partner . You’ll be measured primarily on the execution of the joint business plans . You’ll be working within all levels of large partner organizations and possess a commitment that focuses on developing strategic partnerships based on a long term, “outcome where everybody wins” strategy.

Your Impact

• Engaging with key stakeholders (Regional Cloud GTM Teams, Regional Channel Directors, Channel Business Managers, etc.) build and execute on a JAPAC Prisma Cloud Ecosystem plan
• As part of the overall plan, identify and recruit new partners who will see Prisma Cloud as a relevant solution in their go-to-market strategy and which have the largest impact
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions
• Work with select partners and help them build a services catalogue around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders
• Build and maintain activity of performance reports and activity dashboards

Your Experience

• 7+ years of experience in partner sales, account management, or business development
• Experience working with Regional Systems Integrators, or born-in-the-cloud partners within the enterprise software ecosystem and/or public cloud industry
• Business relationships with Public Cloud Service Providers would be an advantage
• Understanding of channel operating models
• Experience in cloud technologies and/or security
• Knowledge of sales, marketing, and solution development

Preferred Qualifications

• Experience in an overlay or product specialist role
• Experience in solution development with cross functional technologies or complimentary vendors
• Strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills
• Consistent track record of leading complex sales situations through negotiation and conflict resolution

What do we expect from you?

The incumbent is responsible for storage, issue, maintaining and accounting for Food & beverage. He/She conducts periodic Audit check, inventory control, costing, general supplies and is responsible for maintaining cleanliness of the stores area as per Municipality standards.

How your day looks like?

• To check daily receiving and store keeping procedures to ensure they are being followed.
• To check goods to see they are received , issued ,documented , stored and requisitioned as per company guidelines
• To coordinate with other departments regarding storeroom operational matters where necessary.
• To issue stocks /supplies to personnel presenting duly approved requisition forms according to SOP.
• Maintain Filing of Requisition forms, ensuring that they are properly filled up and acknowledged by the requesting party. Original copy of the Requests are forwarded to cost control.
• Accepts and acknowledges deliveries received by the Receiving agent.
• Ensures that all items stored in the Freezers are properly packed in plastic bags and labelled with corresponding tags.
• Inspects all stocks regularly to determine probability of spoilage and segregates these for priority issuance.
• Ensures that we always maintain stocks within our approved Par stock.
• Market List are updated with the stock of all Freezer items daily to help the chef in ordering frozen items.
• To analyze problem areas, recommend practical solutions and monitor the results on a continuous basis.
• To check and verify all reconciled inventory reports with book balance and actual count and unit costs
• To assist the F&B Director, Executive chef and other department heads wherever necessary.
• Works closely with executive Chef and Kitchen stewarding to ensure the highest standards of Hygiene is maintained at all times at all the Storage areas.
• Perform other duties assigned by the Cost Controller /chief accountant or other seniors.
• Generates monthly reports
• Conducts audits

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

As a senior operations trainee in our High-end restaurant outlet- Learn Operations Procedures: Understand and become proficient in the day-to-day operations of an F&B establishment, including food preparation, service, and cleanliness standards. You will undergo 12 weeks of training guided by our heart warming management staffs.

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Job Description:

The successful candidate must skilled in Python software development and will have a passion for developing high-quality, efficient, and scalable code, and will have a strong understanding of software development best practices.

Responsibilities:

● Design, build, and maintain efficient, reusable, and reliable Python code

● Develop high-performance applications and software components using Python

● Work closely with cross-functional teams to define, design, and ship new features

● Collaborate with the development team to define software development best practices and standards

● Write automated tests to ensure software quality and reliability

● Troubleshoot and debug code, and provide technical support to other team members

● Stay up-to-date with the latest developments in Python and related technologies

● Handle Desktop Support as needed

● Mentor junior developers as needed

Additional Information:

● Bachelor's degree in Computer Science, Software Engineering, or a related field

● 3+ years of experience as a Python Developer or similar role ; Fresh can also apply

● Strong understanding of Python, including experience with Python frameworks such as Django, Flask, or Pyramid

● Good knowledge of front-end technologies, such as HTML, CSS, and JavaScript

● Familiarity with databases (e.g. PostgreSQL, Redis, MongoDB, MySQL) and SQL

● Excellent problem-solving and debugging skills

● Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams

● Good presentation skills

• Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned requests on the end user devices as per the Operational Service Manual (OSM)
• Deal with incoming incidents and end to end management of EUC Tech Support.
• Troubleshooting and resolving IT related incidents
• Communicate with business the status of the IT related incidents
• Procurement of end user devices & accessories
• IT Audit & Hardware asset management
• Disposal of end user devices as per Schroders’ policy
• Business Continuity Process (BCP) & Disaster Recovery Support
• Work closely with Information Security to ensure continued high levels of Security are maintained
• Be aware of regional and global regulations, keeping Schroders true to their compliance requirements
• Ensure customer satisfaction.
• iPad, iPhone, Android – basic troubleshooting,

• At least 3 years of Desktop Support Experience.
• Knowledge in Call Management, Ticket Management and Escalation Management.
• Knowledge/provisioning /profile administration on Active Directory, MS Teams/ Skypes
• Mobile Iron /Intune configurations, troubleshooting/ installation, configuration, upgrade, removal.
• User profiles administration, provisioning.
• Proficient in IT Services Management experience. Strong customer service focus.
• Basic / 1st Level troubleshooting:

Desktop Support Engineering, IT Support

We are partnering with a global technology consulting firm who work with a diverse client base and across multiple industries, are looking to recruit a Head of Cloud Managed Services.

Responsibilities:

• Overall lead for delivering ITOSM initiatives for transformation program, overseeing work-streams and maintaining direction.
• Manage and deliver IT Operations and Service Management, including 24x7 Ops and Service Desk for customers in Singapore and overseas.
• Provide leadership and guidance to internal team and bridging partners for delivering best-in-class services.
• Manage IT infrastructure lifecycle, including design, build, maintenance, retirement, and transformation.
• Optimize ITOSM practice functions across areas like Compute, Storage, Networks, ITSM, BCP/DR, and different cloud environments.
• Responsible for project planning, execution, management, financial forecasting, planning, and cost management.
• Possess strong technical background in ITSM, Networks, Systems, DC, and Cloud infrastructure.
• Manage conflicting priorities and inter-dependencies, providing advice on appropriate course of action.
• Manage organizational risks related to the transformation program.
• Identify strategic enterprise-wide initiatives to drive consistency, efficiency, and alignment across Technology teams.
• Define implementation roadmap for strategic technology initiatives, setting goals and benefits.

Requirements:

• Bachelor's/Master's Degree in IT, computer engineering, or related field, or equivalent experience.
• 12 + years of work experience in ITOSM in large and complex organizations, with at least 5 years in a leadership/management role.
• Relevant experience in technology strategy and transformation preferred, especially in large-scale Government, FSI, SI organizations.
• Proven track record of managing IT strategic planning and delivery, organizational change management, redesign, or transformation.
• Determined, resourceful, and adaptable individual who can thrive in ambiguity.
• Ideally good understanding of the government sector, products, relationships, priorities/legislation, and changing social and economic context.
• Demonstrated success in developing effective relationships with internal and external stakeholders for collaboration and partnership.

Interested parties please get in touch with Zain via [email protected] for a confidential discussion.

Reg No. R1981018
BeathChapman Pte Ltd
Licence No. 16S8112

CONTRACTS MANAGER (MADAGASCAR)

As a Contracts Manager, do you like to act as a key player on major projects, and actually make a difference?

Do you want to work for a company who works on some of the biggest projects in Singapore & across the region, and have the reputation as the employer of choice?

Our client is one of the leading multi-disciplinary contractors in Singapore. They have a number of current large scale groundbreaking projects with tenders in place for some of Singapore’s most prestigious upcoming projects.

KEY RESPONSIBILITIES:

• In-charge for the preparation and programs for commercial and contractual aspects related to the main contract and subcontracts
• Supervise commercial and contractual risk programs related to the project
• Engage in mitigation actions as quickly and efficiently
• Assesses external providers like vendors and subcontractors in terms of service and project deliverables.
• Convey contractual advisory from the commercial perspective to the project through all stages from construction to hand-over of the project
• Assist, monitor, report, plan and manage the Quantity Surveyor team in all the project and aspects of the job.
• Participate in continuous development and evaluate the processes, systems and policies based on the project’s contract organization and supervision.
• Guide on all contractual correspondence associated to the project, in view of the commercial impact
• Classify and evaluate on the contractual risk
• Handles contractual claims, disputes, settlements and resolution
• Discuss and interact with a variety of investors and partners both verbally and in written regarding notices eg. extension-of-time (EOT), change order, etc.
• Familiar in construction/contract law & different standard forms of contracts eg. FIDIC, NEC, etc.
• With leadership skills to handle internal and external stakeholders, deliberates strategically and critically, exercising decisions after checking all the factors.
• Must have analytical and problem-solving skills.

REQUIREMENTS:

• Degree in Quantity Surveying or any associated degree
• Minimum 10 to 15 years relevant working experience in contract negotiation, management and/ or administration
• Willing to be relocated to Madagascar
• Excellent project skills, good communication & interpersonal skills
• Highly self-motivated, good working attitude with a high level of professionalism and integrity
• Organized, analytical with excellent problem-solving skills, proactive, good team player and able to meet tight deadline

HOW TO APPLY:

Must Indicate:

Detailed resume

Availability or Notice Period to serve,

Reason for Leaving,

Current and Expected Salary

For the exceptional position offered, please email your resume to:

Babs Khanduja (R1100441) – [email protected]

Dial: +65 64634941

I am able to provide and up to date market appraisal on current jobs and associated salaries. Contact me for a confidential discussion.

Refer a friend or colleague to Phoenix Recruitment today. If we place them into a job, you will receive SGD $588 (per referral)

*Contact your Consultant for full terms

MOM Registered Employment Agency: 20C0113

Responsibilities:

• Provide sales and customer-service support

• Proactively sourcing for new sales opportunities through inbound/outbound lead (cold call,warm call, roadshow, networking events etc)

• Professionally handle high volume of inquiries and assist to provide effective solution for customers’ issues

• Proactively sourcing for new sales opportunities thru inbound lead generation and lead follow up.

• Proactively sourcing for new sales opportunities through inbound lead follow-up

• Connect with key customer contacts (external) as needed

• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

• Liaise with internal teams such as Finance, Logistics and Marketing

• Assist in preparation & submission of relevant reports and documents to PSG Grant application

• Tracking and reporting of sales and marketing forecast

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Business Administrative/ Management/ Electrical / Electronic / Mechanical / Megatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel and Access

• Able work independently and also with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can also apply as on the job training will be provided

• Good working attitude and self-motivated

Key Responsibilities:

• Execute Mock Conversion 4 (MC4) for Site to be deployed. This includes loading into Staging Table, Pre-Target table, Post Target table (S4), User verification report generation, User verification session execution and fixes post verification
• Execute Actual Data Conversion activities during pre-cutover, cutover window and post cutover.
• Responsible to plan, analyse, build and execute end to end Data Migration activities
• Responsible to manage Mock Run and Full-Dress Rehearsal activities
• Ability to work across multiple functional projects to understand data usage and implications for data migration and test points.
• Perform source system data analysis to manage source to target data mapping.

Job requirement

• Bachelor’s degree in Computer Science or any equivalent
• With 3+ years’ experience in Data Migration
• Hands-on experience in Data Migration planning and SAP Implementation experience
• Experience in Oracle Database 2, PL/SQL scripting, Java scripting
• Experience in Healthcare industry

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of Cyber Security Operations for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 6-8 or more years of experience in running security operations including project management and implementation skill set.

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 4 years project management experience and/or 4+ years of hands-on experience working in technology or a technical customer facing role.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.
• Experience interacting & supporting customers with Affordability programs is a plus.

Overall Objectives

The General Sales Manager is a member of the Engineering & Maintenance Group sales organisation and reports to the Regional Sales VP.

• New sales target: annual target of EUR 15-30 million (order of magnitude).
• Order book: annual target in the range of EUR 20-50 million, possibly reaching more than EUR 100 million for the largest contracts.

New sales turnover is generated by contracts signed during the budget year, which bring in turnover in the same year; backlog turnover is the aggregate value of contracts signed during the budget year, which will bring in turnover for additional years.

Key Responsibilities

1. Builds detailed prospection and account planning for his portfolio

Portfolio vision

• Receives a yearly set of targets for new sales and order book objectives per product
• Maps his/her portfolio (geographical area) by identifying and characterizing all entities (operators, asset managers…)
• Defines the market approach strategy, builds and updates the prospection plan, regularly shares it with the management and the back office
• Builds the account planning for existing customers to identify current performance or service delivery problems, anticipate and monitor contract renewal and new opportunities

Reporting and monitoring

• Reports on business opportunities and on-going sales campaigns (likelihood, difficulties, challenges, recovery plans if needed…)
• Ensures good communication with the Group Product functions, the Marketing, the Units, ensures thorough understanding of their products and strategy
• Contributes to the accounts receivables process in his/her portfolio
• Monitors the evolutions of existing contracts with customers of his/her portfolio in cooperation with the CSM(s) of the related BU(s) and in compliancy with internal processes
• Loads and updates information in Descartes related to the entities of his/her portfolio

2. Builds robust relationship and lobbying, identifies business opportunities

Pre-sales & sales phases

• Builds trustful and robust relationships with prospects and turn them into loyal customers
• Builds and maintains efficient and transparent relationships with the representatives of AFI KLM E&M MRO network within his/her portfolio
• Organizes and keeps close monitoring of his/her prospects & customers visits throughout the organization during pre-sales and sales phases, including AFI KLM E&M MRO network management involvement
• Anticipates business opportunities and sales cases by listening to the expectations, preparing the ground for the RFP or unsolicited proposal
• Creates business opportunities in Descartes and converts them as much as possible into sales cases

After-sales phase

• Regularly checks service level and performance issues using Descartes information, listens to his/her customers, predicts potential difficulties to solve with anticipation through internal feedback and alertness, in order to build the global satisfaction assessment
• Uses customer feedbacks and trip reports loaded by the CSM’s to identify risk areas or new business opportunities, alert management whenever necessary

Is pro-active and smart in adapting his/her behavior to the culture and expectations of his prospects and customers

3. Contributes to the negotiation process with the prospects

Sales case preparation

• Organizes a Kick-off meeting for each significant sales case with the TSD, discusses the need for a project team with the TSD and the Group Product
• Provide the TSD and the project team if any with intelligence on competition, target price, prospect expectations decision process, selection criteria….

Negotiation

• Contributes to the negotiation process with the prospect led by the TSD at all steps (commercial proposal, contract…)
• Together with the TSD, seeks and uses prospect’s input and information, to adjust the sales tactics and the offer content

4. Feeds the organization with feedback on sales activities, customers and the market

Sales activities

• Contributes to the won / lost case analysis organized by the TSD’s to provide all relevant inputs related to the sales case strategy, the decision process, the lobbying and relationship, the competition…
• Reports on his/her activities including trip reports to be loaded in Descartes after each customer visit, meeting, MRO or social event leading to share new information on the market

Market

• Feeds the marketing team and more generally the organization with field intelligence on operators, competitors, opportunities …
• Helps educating the back office to cultural and behavioral features within his/her portfolio
• Provides information on the market and his/her portfolio to the support team (TSD – marketing) for the budget elaboration

Customers

• Shares information with the Units management and support teams (CSM’s) to update the organization on the customer satisfaction level, the required improvements to the services delivered, the new potential needs not yet formalized.

5. Ensures the compliance with the internal commercial process, the competition and safety/security rules, the training and change management frame

Commercial process

• Creates and updates all relevant information in Descartes related to entities, opportunities, sales cases, customer satisfaction….
• Uses reporting capabilities of Descartes to build and share with his/her management the sales activities and business potential follow up: “pipeline” vision, customer mapping, debt situation….
• Checks customer feedbacks and questionnaire results loaded by the CSM’s
• Contributes to risk management and risk transfer to the Units when the contract is signed

Behavior and skills

• Makes sure that his/her behavior is compliant with the competition and anti-bribery rules
• Makes sure to fulfill the safety and security rules and best practices, especially when travelling
• Makes sure he/she has optimal training & knowledge of products and organization, apply for new trainings as necessary.

Job Dimensions

• New sales target: yearly target up to 30M Euros (order of magnitude)
• Order book portfolio: yearly target in the range of 20-50 M Euros
• Number of accounts: 5 to 10 main customers (usually growing along the years) in different countries of the region
• Number of sales campaigns: in the range of 20-40 sales campaigns per year linked to RFP’s or not, among which a few may be major and require the help of a General sales manager

Context/Environment

• Sale of multiple maintenance services for one group (AFKLM) and two airlines AF and KLM with their subsidiaries
• Competitive market environment on all products with local and global players

Knowledge, Experience and Competencies

Knowledge and Experience

• Sales & Marketing knowledge
• MRO Products knowledge (Mandatory)
• Commercial experience
• English proficiency
• French proficiency suitable
• Political / diplomatic sensitivity

Behavioural Competencies

• Customer Focus
• Inter-cultural awareness
• Excellence in execution
• Teamwork
• Persuasiveness
• Adaptability
• Communication / Listening
• Curiosity
• Autonomy

Job Description:

1. Data entry for AP Invoice and Payment in accounting system

2. Data entry for Journal Entries in accounting system

3. Perform reconciliation of bank and supplier statements

4. Handle general administrative work & other related duties

5. Assist in any ad-hoc assignments

Requirements:

1. Diploma in Accountancy / LCCI or equivalent

2. Preferably with 3 years relevant working experience

3. Hands on experience in using Accounting System application.

4. Experience in using Dynamic 365 is an advantage but not essential

5. Proficient in MS office

6. Meticulous, Organized and a Team Player

7. Understanding and Experience in full set accounting

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

• Strong knowledge in SAP Module with implementation or project management experience
• Working location at the East

Responsibilities:

• Contribute significantly to our SAP S/4 HANA implementation project, focusing on Finance, Procurement, and/or Supply Chain.
• Utilize Agile methodologies to collaborate closely with business stakeholders, the IT team, and implementation partners.
• Ensure that the S/4HANA solution, along with relevant add-ons, aligns with our Digital Enterprise Architecture and Application Roadmap, delivering the envisioned business outcomes.
• Provide support for any ongoing Business-As-Usual (BAU) work when necessary.

Requirements:

• Hold a degree in Information Technology or a related field.
• Possess a minimum of 5 years of functional and technical experience in SAP FICO, MM, and/or PM modules.
• Experience in integrating SAP ERP modules with non-SAP systems is essential.
• Knowledge and experience in S/4HANA, and familiarity with other SAP add-on solutions such as Ariba, TripRecord, IBP, and iMRO would be advantageous.
• Demonstrate knowledge/experience in project delivery under the Agile framework.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

JOB PURPOSE: (Role Summary)

The Accounts Executive will be responsible for supporting the Senior Accounts Executive in all aspects of day-to-day accounting functions and operational activities. This position reports to the Senior Accounts Executive and to the Company Accounts and Finance Head.

KEY AREAS OF RESPONSIBILITY:

The responsibilities shall mainly include:

Accounts

1.Accounts payable review including:

a. Vendor Payments (starting from issue of PO, obtaining approval, vendor bill review, rebilling, payment monitoring, vendor account reconciliation and closure in Accounting system)

b. Expenses review (recording in Accounting systems, verification with policies, documentation and approvals review, etc.).

c. Salary (including yearly bonus) and reimbursement processing, verification and approval from management.

2. Petty Cash management

3. Supporting in closure of pending Sales orders, invoicing, documentation required thereof.

4. Bank statement and bank reconciliation review.

5. Ledger Scrutiny and reconciliation on monthly basis.

Statutory compliances

Annual Compliance management with statutory requirements (including applicable laws, Insurance, safety regulations, requirements of Ministry of Manpower, etc.)

GST compliance:

Supporting in preparation of GST working and submission of quarterly GST return.

Documentation review (e.g. Sign and stamp on delivery notes for zero rated sales)

HR

Documentation review of employees.

Leave and attendance record maintenance.

Administration

Processing of employee Visa application, Ministry of Manpower pass requirements, etc.

Inventory Management

Responsible to manage and review Inventory control in Zoho for receipts, issues, stock balance.

Review and monitoring of consistency between physical stock taking and accounting records.

Miscellaneous

Fixed Asset register including annual physical verification.

Maintenance and preparation of documentation including policies and processes.

MIS reporting as and when needed.

General

Liaising with internal stakeholders and external stakeholders such as Banks, Auditors, Recruitment Agencies, Vendors, etc.

Roles & Responsibilities

Job Description

· Industry/ Organization Type: Logistics

· Position Title: Import & Export Officer / Shipping Coordinator

· Working Location: Tanjong Pagar

· Working Hours: 5.5 days

· Duration: Permanent

Key Responsibilities

· Communicate & follow up daily on trucking status

· Handles customer complaints and feedback tactfully

· Liaise with the shipping line or agent to check for empty container return/collection and cost

· Coordinate with internal department & customer/consignee on depot or transportation matters

· Planning of schedules or deliveries according to customer requirements

· Preparation of billing after the job is completed

APPLY NOW!!

· Min GCE “N” level qualification

· At least 1 year of working experience in the Logistics industry preferred

· Relevant knowledge in Portnet, Yard & Trip Management System

· Competent in basic computer skills and applications (Microsoft Excel, Word, Outlook)

* ITE / DIPLOMA / PRE-UNIVERSITY / FRESH GRADUATE STUDENTS ARE WELCOME *

Kindly send in your resume in *MS Words Format*

(NOTE: The following information should be included in the resume. Thank you)

1. Detailed Job Scope

2. Reason for Leaving for All Employments

3. Salary Expectation

4. Date of Availability

Please forward your resume to [email protected] and contact 62229014.

Shortlisted candidates will be notified for an interview.