Key Responsibilities:

1. Assist in office and operations administration matters.

2. Assist in updating operations records, issuing of invoices, quotations, delivery orders etc.

3. Handle and record phone enquiries, assist and preparation of goods for delivery/collection, assist in recording collection book for collection of items.

4. Design and conduct inventory count and perform stock take with warehouse assistant.

5. Assist in data entry, scanning, filing, updating physical documents into excel and computer system.

6. Any other duties as assigned.

Qualifications

· Good communication skills

· Good with computer, Microsoft Office (Excel, Word)

· Self-starter – able to organise, prioritise, has initiative and work fast & efficiently.

· Able to communicate with mandarin speaking customers.

· Able to work in factory environment.

· No experience required - all candidates will be considered fairly.

We regret only shortlisted candidate will be notified.

Job Responsibilities:

Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.

• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

Job Responsibilities

• Process daily trade transactions in a timely and accurate manner within service level agreement
• Perform pre-processing review of customers’ submissions and conduct documentary checks
• Ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to
• Complete daily reconciliation activities and prepare reports to internal stakeholders and/or customers.
• Liaise with client on updating transaction statuses and support addressing transaction related queries.
• Contribute to various process improvements and other projects as allocated

Job Requirements

• Graduate, preferably in Banking & Finance.
• At least 1-3 years of trade operations experience
• Fresh graduates are also welcomed to apply
• Ability manage daily operations with strong risk awareness, analytical and problem-solving skills.
• Self-starter who can work effectively in a team setting.
• Good interpersonal skills, decisive in communications.
• Resilient and flexible in challenging circumstances.

Role and Responsibilities

 Responsible for creating business opportunities with potential customers in SG and ASEAN region.

 Provides technical support to customers throughout the R&D cycle till completion.

 Drive design win and demand creation revenue for the company.

Requirements

 Degree/Diploma in Electronics or Electrical Engineering or equivalent

 Minimum 3 years of FAE working experience in a semiconductor distributor or manufacturerenvironment, or

 Working experience in a R&D position with strong knowledge in hardware design, analog and/orpower application.

 RF & Microwave experience in Comms, Radar, Instrumentation, Defense etc. is a plus.

 Experience in PCB layout designs, schematic capture, routing rules, testing and debugging.

 Able to work independently and also contribute as a team player

 Strong command in English

 Strong communication and interpersonal skills

 Able to travel on short notice

Assistant Cook Job description

The assistant cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That prata master need to play as multitasking role, candidate must be ready for flour mixing as well as making prata

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Roti prataflour mixing

• Making Varieties of RotiPrata (egg prata, Bananprata, coin prata,etc.,)

• Making Varieties of Dosai (Masaladosai, Ravadosai,Plaindosai, specialdosai,Geedosai. etc.,)

• Making Chappathi and Chappathi flour mixing

• preparation of south indian& north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a busboy, cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Experience Requirements

Minimum 3 years’ experience in designing and maintaining a system of at least 500 man-days (system development effort), with the relevant skill setsin programming and development framework, integration, database, job scheduling and automation, document and content management, workflow management, and reporting. Familiar with Batch & online application design concepts & should have experience in handing large volume of data.

Relevant skill sets:

1. Microsoft .NET version 4.5 and above
2. C# / VB.NET/ Java programming
3. Microsoft SQL Server
4. IBM DB2 Mainframe
5. IBM Message Broker
6. Ascential Datastage
7. TIBCO
8. FairIsaac Blaze Advisor
9. Dollar Universe
10. Adobe
11. COGNOS
12. I-Sprint UAM
13. FileNet
14. EFlow
15. Centera

Main Responsibilities / Tasks:

• Manage the team to ensure productivity and ensure effective and quality outputs.
• Manage the welfare of the team members.
• Ensure smooth day to day operations of the team.
• Responsible for the planning of the weekly work plan to ensure efficient productivity.
• Responsible for achieving his/her weekly work plan (targets) through tracking and
• ensure team hits dateline set out for the team.
• Take up ownership and drive through all issues faced by the team, e.g. address issues
• escalated from team members to resolve them in a prompt manner.
• Escalate to Group Lead in a timely manner when issues or problems cannot be resolved.
• Ensure that team members follow the AM(Application Maintenance) processes and perform periodic reviews to ensure consistency.
• Actively observe and highlight to Group Lead areas for improvement in AM processes.
• Provide technical guidance or mentorship to fellow team members.
• Provide timely feedback to team members to assist and develop team members in
• technical and functional specialties.
• Ensure high team morale and efficient/professional work attitude.
• Manage the production application source codes, configuration files, database changes, related documentation, etc for all modules under their charge. Review and approve any changes to these documents before checking into central repository.
• Take up the role of Group Lead in his/her absence when appointed.

Director Booking Experience (M/F/D)

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Director, Booking Experience is a critical leadership position that reports directly to the VP Customer Experience. The Customer Experience business unit consists of Loyalty, Ancillaries, Connections Experience, and Airports Experience. The Ancillaries team focuses on managing products related to ancillary products such as interline seat selection.

As the Director, Booking Experience at Star Alliance, this role is responsible for leading the development and implementation of innovative digital solutions, particularly focusing on enhancing seat reservation and purchasing during interline journeys. Key responsibilities include strategic planning, project management, coordination with internal and external stakeholders, and overseeing technical implementations across member airlines. The role demands strong leadership in managing product backlogs, ensuring functional and technical feasibility, and maintaining budget and quality control. The ideal candidate will have a proven track record in digital transformation projects, excellent stakeholder management skills, and the ability to build consensus among diverse global teams. This position requires a blend of strategic vision, technical understanding, and project management expertise to drive ancillary revenue growth and improve customer experience.

Job Summary

Strategic Development and Implementation:

• Lead the development and implementation of digital solutions, particularly for seat reservations and purchase during interline journeys.

• Define strategies for seat selection, new product features, and continuous improvements to existing products.

Project Management:

• Organize and oversee project meetings, monitor project schedules, and manage project plans and budgets.

• Ensure the technical feasibility of projects, from requirements gathering to translating business needs into functional requirements.

Stakeholder and Vendor Coordination:

• Coordinate closely with internal and external stakeholders, including Star Alliance member airlines and third-party vendors, to execute projects effectively.

• Build consensus among globally diverse project teams and manage stakeholder communications to address issues, queries, and requests.

Technical Oversight and Product Ownership:

• Oversee the technical implementation of projects, including regulatory user acceptance tests and go-live stages.

• Manage the product backlog, including new features, enhancements, and bug fixes, and ensure delivered products provide functionality as designed.

Budget and Quality Assurance:

• Take responsibility for the product budget, ensuring effective allocation and utilization of resources.

• Produce high-quality project deliverables in line with the Star Alliance project management methodology.

Collaboration and Consensus Building:

• Collaborate with product owners and other key stakeholders to align project objectives with organizational goals.

• Analyze project results, maintaining schedule and cost baselines to ensure project success and alignment with business objectives.

Your Profile

• A minimum of 6 years work experience in a leadership role in the Aviation, Travel or related Industry.
• Demonstrated ability to develop and implement innovative strategies that enhance customer experience in the aviation industry.
• In-depth knowledge of airline operations, processes, and technological solutions in aviation.
• Experience in leading airport experience initiatives with a focus on offer/order related products.
• Ability to analyze and draw insights from data to inform strategic decisions and enhance operational efficiency.
• Proven leadership skills with experience in managing cross-functional teams and fostering a collaborative and innovative work environment.
• Skilled in overseeing the development and implementation of complex projects, ensuring alignment with organizational objectives.
• Excellent communication skills for engaging with various stakeholders, including IT, member airlines, and service providers.
• Experience in managing budgets, developing business cases, and understanding the financial implications of product developments.
• Ability to adapt to changing industry trends and overcome challenges in a dynamic and fast-paced environment.
• Bachelor's degree in a relevant field; an advanced degree or relevant certifications in aviation, business, or technology preferred.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

To perform Quality Control functions within the Material Receiving, Label Control, Distribution and Production areas in order to assure material and products are sampled and released in compliance with agreed specifications and timelines.

Responsibilities:

Quality Control functions within Material Receiving:

• Perform incoming goods sampling, inspection and approval.
• Ensure any customer specific requirements have been carried out by Logistics during booking-in and Quality Control during the approval process.
• Sample materials upon customer request.
• Carry out expiry and status changes of materials upon request.
• Travel abroad when required to aid the inspection, approval and sampling of materials for Almac Clinical Services.
• Ensure Sampling areas are cleaned and perform area clears after sampling has been completed.
• Ensure Almac Clinical Services adherence to cGMPs, SOPs and Customer instructions through performance of job function.
• Monitor storage area environmental conditions.

Quality Control functions within Label Control and Distribution:

• Inspect and approve Clinical Labels prior to issuance to packaging operations, distribution and direct dispatch from Almac Clinical Services. Record results electronically.
• Perform electronic inventory transactions to make labels available to Production.
• Advise Label Control and Distribution personnel on accept / reject criteria and on general issues.
• Approve Label Verification projects used to perform a fully automated inspection of labels.
• Approve randomisation files for use by the label verification system.
• Apply and remove electronic holds on distribution orders.
• Perform verification checks on documentation and clinical material prior to distribution from Almac Clinical Services.
• Approve Depot Shipment paperwork.

Quality Control functions within Production:

• Perform regular in-process quality checks on products, processes, room layout and safety to ensure compliance with GMP and Almac Clinical Services procedures Perform end of operation documentation checks and associated electronic transactions.
• Advise Production personnel on accept/reject criteria and on general issues.
• Review log books and perform facility inspections.
• Instruct Production personnel on cleaning methods and perform area clearance checks, this includes the corridors and changing areas.
• Perform sampling and Inspection operations as requested.
• Perform calibration checks on balances and scales used in the Almac Clinical Services facility.
• Accompany Almac approved contractor when performing Environmental Monitoring.
• Travel abroad when required to aid the inspection of labelling operation.
• Perform inspection on JTM related activities e.g. printed clinical labels, labelled clinical materials and review JTM batch documents.

In General:

• Perform Destruction duties as required.
• Assist in client audits.
• Instruct relevant personnel on cleaning methos in the event of spillage.
• Monitor environmental conditions in storage and production areas. Alert QC Supervisor / Manager immediately when there is an excursion of environmental condition.
• Assist with the allocation and prioritising of duties for Materials Receiving, QC Label Control & Distribution and Production personnel.
• Check documentation for completeness and accuracy. Identify any deviations from written procedures and inform relevant personnel.
• Assist and deputise for the Quality Control Supervisor.
• Contribute to the review and writing of quality procedures, including the development of new SOPs and revision of existing SOPs.
• Assist with training and development of QC Materials Receiving, QC Label Control & Distribution and Production personnel.
• Attend meetings when required.

Criteria:

• Diploma in sciences or life sciences discipline
• Knowledge of GMP
• Excellent verbal and written communication skills
• Ability to demonstrate a logical approach to problem solving
• Ability to use initiative and to prioritise tasks
• Ability to work to consistent high standard under pressure
• Be willing to train others when required
• Ability to demonstrate strong attention to detail

Principal Duties and Responsibilities:

• Assist in applying advanced financial concepts and numerical methods to develop financial models and analytical tool
• Assist in implementation and maintenance of quantitative trading process
• Manage and analyse large, complex data sets using a variety of statistical tools and techniques
• Using the database, responsible in managing routine reports to the local management (daily/weekly/monthly) as well as regional office to provide clear and concise brand performance evaluation in order to drive business decisions and communicate clearly the outcomes/potential implications
• Keep abreast of developments in quantitative risk management

Requirements:

• Degrees in engineering, mathematics, finance or computing are highly desirable
• Working on projects across the financial analytics lifecycle including origination, maintenance and collections
• Knowledge in analytics and decision science theories including regression techniques, classification, time series forecasting, neural nets, segmentation, cluster analysis, etc.  Strong programming skills in VBA, Java and/or C++, SQL Server and knowledge of MS Excel are highly desirable
• Familiarity with technology and comfort in using it to find innovative and efficient solutions to analytical problems
• Good interpersonal and communication skills
• Good command of English, Mandarin and/or Cantonese
• Working experience in the financial services industry not necessary but preferable

Manage the day to day operations of a beauty salon Including but not limited to, setting sales targets, manpower scheduling and customer satisfaction.

- Formulate strategies for increaing sales.

- Manage manpower and formulate work schedule to ensure seamless service for customers.

- Interact with customers for improvement in service standards.

- Hardworking and able to work independently

- Preparing creditor accounts monitoring payment.

- Ensuring payments, amounts and records are correct

- Working with accounting software, sales and purchase ledgers and journals.

- Recording and filing cash transactions.

Job Description

You will be a member of the Group Information Security Team responsible for ensuring that IT solutions (both applications and infrastructure) are developed and designed with security inbuilt.

Key Responsibilities

•Provide security consultancy, technical guidance, expertise, solutioning and education for en-terprise.

•Advise application and infrastructure teams on application and infrastructure security design that is relevant and fit for purpose.

•Align security architecture frameworks and standards with business strategies and functions. Maintain Cyber risk management framework and perform assessment of applications for emerging areas like cloud security, machine learning etc.

•Advise and review application security design to detect potential security issues and for each issue, propose and drive remediation tasks. Develop application security blueprints. Propose and/or develop training courses to advance developers’ security knowledge.

•Perform threat modelling on security critical applications. Keep up to date on emerging secu-rity threats and vulnerabilities on new platforms adopted by the SIA Group. Define scope and review the results of security tests, reviews and audits to ensure security assurance is achieved.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables. This is an individual contributor role. Strong communication skills.

Requirements

•Degree in IT or related fields, with at least 5 years in information security, especially in the application security space.

•Professional security certifications (CISSP, CSSLP, CEH, CCSP etc) preferred.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques. Secure by Design. Secure source code review. Prior experience with any of the following tools: Static Application Security Testing (SAST), Dynamic Application Security (DAST), Software Compo-sition Analysis (SCA).

•Strong understanding of Agile, DevSecOps, OWASP Top 10, and securing cloud technolo-gies. Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities.

•Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc. Any prior vulnerability management experience preferred.

•Strong oral, written, presentation and inter-personal skills.

•Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Overview

Every day, our team around the world comes together to deliver supplies that extend lives, expedite recovery efforts, and enrich experiences. We start by understanding what we’re shipping—how it’s unique—and why a one-size-fits-all solution won’t work. Then, MNX combines the right people, partnerships and technology to ensure the on-time delivery of high-value shipments worldwide. Whether your priority is safety and security, temperature monitoring, customs clearance, cost certainty, or all the above; we create a logistics plan that helps you accomplish your goals.

• Tuesday to Saturday work week
• Sunday and Monday Rest Days,
• Location - East (3 Changi South Street 1, 486795
• Process customer orders and routings
• Respond to customer’s shipment inquiries (tracking, routings, quotations, booking confirmation etc) in a timely manner
• Process import and export shipment documentation - Singapore and APAC
• Order processing in MNX's TMS (Transportation Management System) and C1 (Cargowise)
• Coordinating shipments and handling operational requirements
• Processing of Singapore airfreight Import / export documentations (Full-cycle) In-depth training will be provided.
• General administrative duties including data entry, filing etc
• Participate in other company projects and duties as assigned
• Salary commensurate with qualifications and experience. Training will be provided.
• Knowledge in Freight Forwarding operations or in a similar role with Import/Export experience a plus
• Experience in handling air forwarding operations. Experience and focus on critical logistics and cold chain, biopharma, medical devices and clinical trials logistics a plus.
• Service/call center experience will have added advantage
• Proficient in both written and spoken English-Fluency in a second language is a plus
• Possess at least ‘O’ level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma in any field
• Proficient with MS office applications
• Previous experience with Cargowise or ParcelLogic-TMS is a plus .
• Basic proficiency with Microsoft Office 365 Suite products

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift
-Must be able to work extra hours or weekend if needed

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Mandarin to liaise with customers in Taiwan.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Thai to liaise with customers in Thailand.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Overview

Every day, our team around the world comes together to deliver supplies that extend lives, expedite recovery efforts, and enrich experiences. We start by understanding what we’re shipping—how it’s unique—and why a one-size-fits-all solution won’t work. Then, MNX combines the right people, partnerships and technology to ensure the on-time delivery of high-value shipments worldwide. Whether your priority is safety and security, temperature monitoring, customs clearance, cost certainty, or all the above; we create a logistics plan that helps you accomplish your goals.

• Tuesday to Saturday work week
• Sunday and Monday Rest Days,
• Location - East (3 Changi South Street 1, 486795
• Process customer orders and routings
• Respond to customer’s shipment inquiries (tracking, routings, quotations, booking confirmation etc) in a timely manner
• Process import and export shipment documentation - Singapore and APAC
• Order processing in MNX's TMS (Transportation Management System) and C1 (Cargowise)
• Coordinating shipments and handling operational requirements
• Processing of Singapore airfreight Import / export documentations (Full-cycle) In-depth training will be provided.
• General administrative duties including data entry, filing etc
• Participate in other company projects and duties as assigned
• Salary commensurate with qualifications and experience. Training will be provided.
• Knowledge in Freight Forwarding operations or in a similar role with Import/Export experience a plus
• Experience in handling air forwarding operations. Experience and focus on critical logistics and cold chain, biopharma, medical devices and clinical trials logistics a plus.
• Service/call center experience will have added advantage
• Proficient in both written and spoken English-Fluency in a second language is a plus
• Possess at least ‘O’ level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma in any field
• Proficient with MS office applications
• Previous experience with Cargowise or ParcelLogic-TMS is a plus .
• Basic proficiency with Microsoft Office 365 Suite products

Job Description

You will be a member of the Group Information Security Team (Infosec) responsible for ensuring that readiness in compliance to PCI DSS and MAS TRMG for SIA group. This role is required to create, maintain and run PCI DSS and TRMG compliance program, and monitor business activities to assure the organization maintains its PCI compliance and TRMG certification.

Key Responsibilities:

•Understand the SIA’s business and the reliance on credit card payments/transactions

•Develop, maintain and execute an assurance program that ensure full compliance to PCI DSS and other card payment certifications

•Keep up with new developments in PCI DSS and TRMG and other related information security standards (e.g. ISO/IEC 27001, SOC 2 Type II) and assess the impact of such changes on organization.

•Work with respective Businesses to align operations and safeguards for the protection of payment information.

•Project manage and driving individual program priorities, deadlines and deliverables with stakeholders.

•Recommend and drive improvements to operations, processes and activities to ensure PCI DSS and TRMG compliance for the organisation.

•Keep up to date on emerging security threats and vulnerabilities for SIA Group.

•Define scope and review the results of security tests, reviews and audits to ensure PCI DSS and TRMG assurances are achieved

•Provide security consultancy, technical guidance, expertise, solutioning and education on PCI DSS compliance matters.

•Assess and recommend amendments in the Group policy to align PCI DSS and TRMG controls D1:E2

•Provide advisory and consultancy on Infosec improvements

•This is an individual contributor role.

•Any relevant ad-hoc information Security duties

Requirements

•Degree in IT or related fields, with at least 4 years in similar space

•Professional experience as IT audit, project management, ISO27001 preferred.

•Related professional certifications in Infosec (CISSP, CISA) and auditing preferred.

•Good practical understanding of other international security standards ISO27001, NIST, SOC 2 Type II.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques (design and coding).

•Strong understanding of networking, data security principles, system and application security

•Strong oral, written, and inter-personal skills. Able to communicate at all levels.

•Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Job Responsibilities

• Aim to maximize orders/sales/operating profits over the med/long term in global DX/IT consulting services
• Expand and promote DX/IT consulting services globally
• Actively promote overseas M&A/Alliance, PMI, and manage these companies to improve on the lack of DX/IT consulting capabilities
• Plan and promote DX training, etc. for Yokogawa group employees to strengthen their capabilities regarding DX/IT consulting

Requirements

• More than 10 years of DX/IT consulting experience
• Experience managing a team of 10-30 or more people and achieving success as a team
• Ability to maintain a good balance between business perspective and customer perspective
• Good understanding of digital technology such as cloud, AI/ML, IIoT, Cybersecurity, etc.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

The role will be responsible for managing Platform and Data Services (PDS) operational risk and control activities across multiple clusters within Asia (Asia North & Australia and Asia South and Japan Clusters). This will involve working closely with product teams and senior management to monitor, maintain and enhance the risk and control framework.

Excellent communication skills are required in order to negotiate internally, often at a senior level. Strong commercial awareness is a necessity.

Well-developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasionally external customers.

This role will work in conjunction with the global Controls & Regulatory Management (CRM) team as part of a holistic approach across the Treasury & Trade Solutions (TTS) business.

The PDS Controls SVP is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise.

Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Assist the PDS business in key policy adherence and monitoring.
• Keep management aware of the risk and control environment within PDS through continuous and open communication, by participating in Risk Control Forums with senior management to present and follow-up on issues, concerns and corrective action plans.
• Update and maintain a robust Manager’s Control Assessment (MCA) in compliance with the Citi Operational Risk Policy.
• Ensure adherence to the Citi Operational Risk Policy in regard to operational loss approvals and reporting.
• Ensure that the business has a sound control environment from an information security perspective, including adherence to relevant policies where appropriate.
• Responsible for the coordination of key projects in respective regions and occasionally on the global level.
• Participate as the facilitation contact for audits, working with product leads, and ensure that requests are timely and appropriately provided.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Specific responsibilities will involve:

• Regulatory change management/coordinating impact assessments
• Oversight for issues and action plans
• Preparation and coordination of product based Risk & Control Forums (RCF)
• Manager’s Control Assessment (MCA) support/Activity, Risk, Control & Monitoring (ARCM) creation/testing
• Reviewing/tracking Product Approval Program (PAP) renewals
• Providing third party oversight for local vendors (if any)
• Oversight for records management
• End User Computing (EUC)/model oversight and review/analysis of new potential EUC’s
• Raising/tracking Information Security Incidents (SIRTs)
• Providing Financial Crime (AML & Sanctions) escalation/monitoring

Qualifications:

• Around10 years of experience in Operational Risk Management, Audit, compliance or other control function.
• Knowledge of digital product offerings.
• Familiarity with 3rd party risk models.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Able to influence senior levels in the product organization and possess excellent judgement when escalating issues.
• Able to work independently while coordinating with other clusters, global controls & regulatory management, and product teams.
• Build strong relationships with product teams, 2nd Line of defense, Internal Audit.

Education:

• Bachelor’s/Universitydegree or equivalent experience, Master’s degree is "Good to have"

Additional Job Description

Risk and Controls SVP focused on Asia Clusters/Japan for PDS; responsible for regulatory change management/coordinating impact assessments, oversight for issues and action plans, MCA support/ARCM creation/testing, reviewing/tracking PAP renewals, third party oversight for local vendors, records management, and EUC/model oversight. and tracking incident/SIRTs, AML and Financial Crimes escalation/monitoring, and RCF submissions.