Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are looking for a highly skilled Technical Lead to provide technical leadership and guidance on service engagements. In this role, you will bridge the gap between solution architecture and implementation, ensuring that technical components align with customers’ business needs. You will collaborate closely with AppDynamics technical teams, project managers, and customer teams to deliver successful, high-quality solutions. Additionally, you will work with AppDynamics R&D and Customer Support to provide feedback, drive rapid issue resolution, and mentor junior team members.

Job Summary:

• 5 days’ work week (9.00am – 5.00pm)
• UP to S$9,000
• Location: Central (Bencoolen)

Job Responsibilities:

• Lead the technical implementation of AppDynamics solutions, translating solution architecture into actionable technical plans.
• Collaborate with the customer’s technical teams and stakeholders, understanding their environment and aligning deliverables with business objectives.
• Work with AppDynamics R&D and Customer Support to address product feedback, engagement-specific support issues, and improvement opportunities.
• Provide technical mentorship and guidance to junior team members, fostering a collaborative learning environment.
• Communicate effectively with customers to gather requirements, set expectations, and propose relevant technical solutions.

Job Requirement:

• Prior experience in software and apps development and application is advantageous.
• Good problem and communications skills and able to lead a team.
• Willing to travel to client office (Tai Seng and Paya Lebar) for discussion.
• Relevant certifications is advantageous

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Scope

• Supervise 5 inhouse concierge + 20 outsourced concierge
• Owns the service culture, service delivery and operations of the Concierge team and drive the enhancement of service experiences on par with luxury hospitality brands.
• Actively refine the service standards and SOPs; communicate and cascade to team members and our service partner to ensure they are adhered to.
• Manage performance of our service partner, be involved in selection and recruitment of new hires, conduct onboarding where required.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with recommendations on improvements.
• Manage department’s budget and process purchase requisition, invoices, procurement as and when required.
• Any other ad hoc duties as assigned.

Requirement

• Minimum Diploma in any field with experience leading concierge team from property management/real estate sector.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

We are seeking talented individual who is passionate about software testing.

Join us now and be a part of our team!

Job Description:

Test Planning

1. Create,Maintain, manage and enforce Test plan
2. Plan,monitor and control of testing activities
3. Responsible for driving forward the company test strategy
4. Schedule test execution, monitor, measure, control and report the test progress, product quality status and test results
5. Manage testers as per assigned on the overall testing under test execution

Test Requirement Gathering

1. Take ownership for system test activities and manage unit test and integration testing in an AGILE environment
2. Analysis and gathering requirement for the test
3. Estimate testing effort and resources

Test Execution

1. Identify when test automation is appropriate and plan the effort, select tools and ensure training of the team
2. Lead, guided and monitor the analysis, design, implementation and execution of test cases, test procedures and test suites
3. Setup test environment prior to test execution and managed during test execution
4. Work with the development team to achieve minimal of 5 % defects for products/projects.
5. Execute the Test Cases for Unit Test, Integration Test, System Test, FAT & UAT.
6. Log and track defects detected during testing

Test Documentation

1. Analysis and creation of formal documentation - including project test plans, test procedures, test scripts, and test reports
2. Create formal documentation for test Scenarios, Test Cases and Test Data for module, integration and system testing
3. Responsible for Summary Test Reports

Performance and Security Testing

1. Oversee and coordinate performance (load, stress) and security testing, ensuring comprehensive coverage and quality.
2. If necessary, work with specialized teams to ensure performance and security aspects are included in the testing process.

Job Requirement:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• 5 years of experience in software testing.
• Excellent analytical and problem-solving skills to evaluate software functionality.
• Effective verbal and written communication skills to interact with team members and stakeholders.
• 5 day week @ AMK

Maestro HR

Damien lee tian hong

R1106726

16C8462

Job Summary

The Lead Technical Officer for Electric Vehicle (EV) Buses will oversee the technical aspects of the development, deployment, and maintenance of electric bus systems. The role involves coordinating engineering teams, ensuring compliance with industry standards, optimizing performance, and leading innovation in electric bus technology. The Lead Technical Officer will collaborate with manufacturers, suppliers, and regulatory bodies to implement sustainable and cost-effective electric bus solutions. The role also includes managing the technical roadmap, troubleshooting issues, and ensuring fleet reliability and safety.

Key Responsibilities :

Technical Leadership

• Lead the design, development, and implementation of EV bus systems and infrastructure.
• Oversee and manage the technical team, ensuring that all projects align with company goals and industry standards.
• Ensure continuous improvement of EV bus technology, including batteries, charging systems, electric motors, and control systems.

Innovation and Research

• Stay updated with the latest developments in EV technology, batteries, energy storage, and charging solutions.
• Lead research initiatives aimed at improving EV bus efficiency, reducing costs, and enhancing durability and performance.
• Collaborate with R&D teams to drive innovation in areas such as fast-charging technologies, vehicle-to-grid (V2G) integration, and energy management systems.

Compliance and Safety

• Ensure that all EV buses meet regulatory requirements, safety standards, and environmental guidelines.
• Oversee the development and implementation of safety protocols for EV bus operations, including battery safety, charging infrastructure, and maintenance procedures.
• Monitor and assess the performance of EV buses to ensure reliability, safety, and efficiency.

Training and Development

• Develop training programs for technical staff on new technologies, systems, and troubleshooting methods related to electric buses.
• Provide leadership, mentorship, and development opportunities to junior engineers and technical personnel.

Data Analysis and Reporting

• Monitor performance data from electric buses, analyze trends, and identify areas for improvement.
• Prepare detailed technical reports, performance reviews, and presentations for senior management and stakeholders.

Job Description & Requirements

Responsibilities:

· Understanding process requirements from Technical Spec & P&ID.

· Interaction with customer for getting inputs for designing and Development of Control System.

· Preparing the flow chart, FDS / FCD, system configuration, P&ID for Instrumentation and verifying the electrical drawing.

· Developing the PLC programming, HMI / SCADA Designing as off-site development and onsite commissioning.

· Field wiring and commissioning the instrumentation such as transmitters, switches, valves and motors.

· Conducting Factory Acceptance Test (FAT), Site Acceptance Test (SAT) and related document preparation.

· Commissioning & troubleshooting for new & existing systems & Interaction with customer for Commissioning execution.

· Involve in the installation of new Equipment’s during plant expansion.

· Carry out Equipment improvements projects and modifications.

· Manage Projects including Testing and commissioning, on site installation, repair, maintenance and test tasks.

· PLC Programming of Life Safety Systems configurations.

· Diagnose errors or technical problems and determine proper solutions.

· Produce timely and detailed reports.

· Installing small additions and changes to existing systems.

· Follow all company’s filed procedures and protocols.

Requirements:

· At least 5 years of hands-on experience in PLC & SCADA developments and Maintenance

· Hands-on experience in Siemens S7-400 CPU, Mitsubishi, Proface, Panasonic, Allen Bradley PLC’s and redundant system configuration

· Hands on experience in Wonderware ArchestrA SCADA system, WINCC and TIA Portal

· Familiar with Automation and Control engineering

· Proficiency in Profibus communication and troubleshooting

· Bachelor’s Degree in Electrical / Electronic Engineering or above

· Knowledge of MS Office

· Basic knowledge in Mechanics, Pneumatics and Hydraulics.

· Strong personality with a hands-on attitude.

· Ability to work rotating shift and perform overtime on weekdays & weekends.

· On call support during and after office hours.

Application Development Team Lead

Our client is looking for an experienced Application Development Team Lead to guide a dynamic team focused on software solutions in the financial sector. The successful candidate will bring experience in managing cross-regional collaborations, a strong technical foundation, and the ability to drive high-impact projects.

Responsibilities:

• Provide leadership to a diverse team of 18 members, including 7 direct reports.
• Partner with regional teams to ensure seamless project integration and effective communication channels.
• Supervise the development and upkeep of critical software platforms tailored for trading and financial operations.
• Oversee IT systems, ensuring adherence to best practices for operational efficiency, security, and compliance with software lifecycle standards.

Requirements:

• Proven track record in leadership roles within financial services, with experience in trading systems or brokerage environments.
• Expertise in managing software projects and delivering high-quality outcomes.
• Demonstrated ability to lead teams, solve complex problems, and manage projects effectively.
• Familiarity with software development practices, including lifecycle management.
• Proficiency in technical tools or programming is a bonus.
• Fluency in Mandarin is essential for effective communication with Chinese-speaking stakeholders.

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Wei Liyuan (Lilian), Reg No:R23112842). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

• Proficiency in Java for automation scripting.
• Hands-on experience with Cypress, Playwright, and Selenium for automation testing.
• Strong understanding of API testing and tools like Postman, REST Assured, or similar.
• Familiarity with performance testing tools like JMeter, LoadRunner, or similar.
• Solid understanding of QA methodologies, test planning, and defect management.
• Experience in testing web applications on multiple browsers and devices.
• Knowledge of CI/CD pipelines and integration with testing frameworks.
• Familiarity with version control systems like Git.

Job Description :

• Dedicated onsite Lead reporting to Service Delivery Manager
• Regularly review and monitor tasks (completed and ongoing) to ensure compliance with standards and ensure customer SLA are met
• Monitor all team members’ performance and provide necessary advice and guidance
• Organize regular meetings and trainings to share with team members new techniques and methods to fulfil the SOP’s and SLA requirements
• Perform regular check of the operations to discover areas of weaknesses and fortify them
• Work alongside with the Service Delivery Manager, Service Desk Lead and customer resolver group on the service quality and improvement plan
• Submit reports on a regular basis to the Service Delivery Manager and customer management
• Provide solution to any complex IT issues escalated by the team members
• Suggest appropriate technologies to customers to be adopted to meet present and future demands of the business
• Perform regular appraisal of team members’ performance and devise strategies to help with improvement
• Analyse and provide new ideas for service improvement
• Manage staff movement and keep track of daily attendance and activities
• Perform other task that may be assigned by the Service Delivery Manager to fulfil customer satisfaction
• Coordinate activities related to the desktop environment with other IT teams including testing, change management, evaluations, and implementation.
• Support all business areas with technical expertise and provide outstanding service to end-users
• Implement and execute the SOP to ensure customer satisfaction

Job Requirements:

• Diploma or bachelor’s degree in information technology/information system/computer science. Business IT or other relevant disciplines.
• ITIL 3 or 4 Foundation Certified preferred.
• More than 5 years IT outsourcing experience with proven track records preferred
• Strong customer service focus. Self-motivated and proactive in resolving issues and identifying new opportunities on account.
• Ability to work in a team environment.
• Communicate clearly with technical and non-technical audiences, both verbally and written.
• Strong organizational skills and ability to prioritize tasks among many competing requests.
• Strong analytical and problem-solving skills, combines with the ability to provide quick resolution to problems.
• Effective interpersonal skills, both written and presentation.
• Professional attitude and demeanour.
• Possess a full and broad understanding of services including EUC, System and Network technologies.
• Technical knowledge in IT technology (EUC, System, Network, Backup/Restore).
• Strong Technical knowledge in Windows OS, Power Shell Script, etc. IT Services Management experience.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Job Description:

Reporting to the Executive Chef, the Central Kitchen Lead will assist in overseeing the daily operations of the central kitchen, ensuring the efficient production of high-quality food products in compliance with safety, hygiene, and regulatory standards. This role involves managing kitchen staff, maintaining inventory control, ensuring food production meets company quality standards, and optimizing processes to improve efficiency. The Central Kitchen Lead will also play a key role in menu planning, staff training, and ensuring the overall cleanliness and organization of the kitchen.

Key Responsibilities:

• Assist in day-to-day operations of the central kitchen, ensuring smooth workflow and timely food production.
• Supervise and lead a team of kitchen staff, providing guidance, training, and performance feedback.
• Ensure compliance with food safety regulations and hygiene standards, maintaining cleanliness in all kitchen areas.
• Monitor inventory levels and manage food supplies to ensure proper stock rotation and cost control.
• Collaborate with the procurement team to order and maintain necessary ingredients and kitchen equipment.
• Assist in menu planning, recipe development, and portion control to ensure consistency in product quality.
• Perform regular quality control checks on food products to ensure they meet company standards.
• Handle production scheduling, ensuring that all production targets and deadlines are met efficiently.
• Implement continuous improvement processes to optimize kitchen operations, reduce waste, and enhance productivity.
• Maintain strong communication with other departments to ensure timely delivery and smooth coordination of orders.

Qualifications & Skills:

• Proven experience in a central kitchen or large-scale food production environment.
• Strong leadership and team management skills.
• Knowledge of food safety regulations and hygiene practices.
• Excellent organizational and time-management abilities.
• Ability to work under pressure and meet tight deadlines.
• Good problem-solving skills and attention to detail.
• Strong communication skills and ability to collaborate with cross-functional teams.
• Culinary degree or equivalent qualification is preferred.

Working Conditions:

• Full-time, on-site role with a dynamic and fast-paced environment.
• May require working flexible hours, including weekends.
• The environment is Non Halal.

TL Food Industries is an equal opportunity employer and values diversity in its workforce.

Key Result Areas:

•  Preparation and data entry of requisitions for supplier and event payments in the iProcurement system
•  Set up of new suppliers in iProcurement system
•  Obtain quotes from suppliers prior to raising requisition for purchase order in the system
•  Provide relief for Client Service and Mailroom team if required
•  Order / Maintain office stationery & consumables through iProcurement including obtaining quotes for
• the unlisted products
•  Oversee Security functions with approving the Issue of forgotten/lost security cards & maintain security
• system in conjunction with Facilities Coordinator
•  Office equipment maintenance and ordering. (ie. water filters, dishwasher, etc)
•  Liaise with contractors for site work, eg. maintenance, installations
•  Assist with the set up of client and staff meetings/functions as required.
•  Liaise with MGTI for any IT requirements
•  Liaise with building management when required in conjunction with Facilities Coordinator
•  Ensure regular cleaning inspections are scheduled with the cleaners and building management
•  Provide access to security technicians for monthly maintenance of the security system
•  Update Floor wardens list & co-ordinate training with building management
•  Assist with Locker allocations
•  Manage Clear desk policy
•  Manage after hours access for functions, e.g. air/con, cleaning etc.
•  Actively manage Sydney Smart office space on a daily basis
•  Management of Facilities inbox
•  Good knowledge of internal security system – C-Cure
•  Good knowledge of EMS – Event Management System
•  Conduct regular site inspections to check general office condition and inventory levels of
• stationery/supplies.
• Any other facilities tasks related to smart office as directed

Good Knowledge on all rule types- UI, Flows, Flow Actions, Harness, Integration, Agents & Activities.

Working Knowledge on Prior Robotics, API Standards, Enterprise Security Protocols, Performance

Monitoring &improvement

5+ years as a practicing LSA for multiple accounts.

10+ years of total pega Experience

Certified LSA

Strong stakeholder Management

Devops &Agile Experience

Requirements:

Work as team member in multi-disciplinary and dynamic team. Functional service delivery roles include

Team Leader, Content or Domain Expert, Senior Domain/Module Consultant, and Lead Business or

Systems Analyst. Leads or supports the analysis, design, development and implementation of systems

and software, as well as the completion of other project work streams and deliverables. May also lead

project modules or work activities as appropriate and can formulate solutions to defines/specific

business or technical issues

Experience in Development in Banking and Financial

Good Knowledge on all rule types - Sound experience on using debugging tools like Tracer,

Clipboard, SMA and Live UI.

Proficient in Pega Implementation cycle that includes PRC deployment, development, testing, bug fixing

&troubleshooting

Having good understanding on the rules management and associated tools such as export &import tools

skimming and bulk processing tools.

Good knowledge of SQL using Oracle

Having Strong base in web designing & development using HTML & JS, Strong communication and

presentation.

Implementing and following agile/scrum processes within self-organizing team.

Manage the overall key design areas of a Pega implementation

Use expert consulting skills to manage project scope and client expectations

Actively collaborate with other teams to solve cross functional challenges.

Actively participate Business value assessment and business requirements elaboration phases.

Actively participate in the requirements, design and construction phases; to lead to success.

Job description-

• Lead client engagements whether as part of a pursuit or delivery effort, working with clients to drive business transformation through a consultative approach.

• Manage project design and delivery efforts including developing the project logic, project design, detailed work streams, team structure and deliverables·

• Develop strong key client relationships, managing client expectations and presenting final recommendations persuasively to senior teams·

• Facilitate and lead working sessions with clients, subject matter experts, stakeholders, consulting teams and technical teams·

• Manage analysis teams to elicit detailed business designs and partner with domain and technical teams to develop solution strategies as required·

• Help our clients assess their current digital technology maturity, identify gaps and shape a comprehensive, end-to-end digital blueprint and technology roadmap·

• Develop thought leadership and market offerings at the intersect of business and technology, Partner with global Practices, Regional heads, Domain SMEs and Delivery teams to ensure success in pursuits and delivery

+ end to end Pega implementation experience as LBA/SBA

• 5+ Years of total Pega Experience

• Certified Pega Business Architect (Preferably version 7.4 or later)

• Strong Stakeholder Management

• Successful Business Transformation credentials

• 5+ Years of Work experience in International Markets such as Australia, Europe or the US.

• Strong Knowledge of Pega Strategic Application- Pega Customer Service

• Champions Agile delivery across organisations

• Strong Domain experience in Banking services is preferred

Good to Have

• Exposure to handling multiple dotted line stakeholders

• Pega Technical Background (CSA/CSSA)

• Background in Process Improvement

OVERVIEW OF JOB

This is a combined global / regional role that cuts across two clients, one being a global client with 15 markets and other being a regional client, covering 6 Asia Pacific markets. It is a hands on role with need to travel and work with markets on elevating our work so would suit a globe-trotter with strong regional/global experience in Client Leadership and Strategic Planning. Must be proven as a trusted advisor and able to deliver no-line plans across markets to meet ambitious KPIs.

This is a very high profile & senior position within Mindshare, where you'll have responsibility for running a high profile client portfolio with services scope focused on innovation, communications planning and media campaign implementation management, by leveraging your insights, analytics and strategy skill set.

There is frequent high level client contact, and you'll be the face of Mindshare to a major customer. You will lead the client relationship while also being responsible for maintaining the quality of contracted services, lobbying additional assignments as well as developing appetite for and building revenues from out-of-scope offerings and value add services. As well as driving top-level client scores and advocacy across markets, you’ll be aligning market teams on the global tools suites, driving test/learn digital innovations and apply analytics in a consistent fashion to steer investment decisions. Additionally you will be part of a larger WPP team for one account which will require you to collaborate with other agencies.

We need someone fearless, bold, and provocative. We also need someone who has experience in commerce and performance marketing as these two areas are our biggest opportunity to grow.

3 BEST THINGS ABOUT THE JOB

• This is one of the few global roles that will be based from Asia Pacific. This means you get to lead a business that cuts across USA, Europe and Asia.
• The regional role covers one of the world’s most iconic brands. This brand requires a leader who will up our game on strategy and impact. This account is at the cusp of change – the ability to shape the strategic media direction means you get to write a new rule book!
• Both accounts are strategically important for Mindshare so you will have access to senior exco leadership

Being the Client Leader on one of Mindshare’s most interesting and change-ready accounts, you will be the trusted advisor not just to the client at an exciting time, but for internal (regional / global) touch-points on the local market. Good performance on this account will further strengthen Mindshare’s overall global relationship with this client.

MEASURES OF SUCCESS

3 months: To become completely familiar with the client’s organizational structure, planning process, marketing calendar and the needs of key stakeholders. To arrive at top of mind understanding of the business – it’s challenges, and KPIs.

6 months: Fully functional across portfolios. Have built a complete understanding of the markets, and have guided representation on quarterly reviews and agreed priorities.

12 months: Full grasp of the business relationship, independent representation on quarterly reviews and delivery of KPIs.

RESPONSIBILITIES OF THE ROLE

• Entrenching senior client relationships that position Mindshare as a principle business partner of the client/s. Be unafraid to push back, be audacious and stand your ground in terms of ideas.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities
• Overall strategic approach on the account/s designed and delivered to meet Client’s business objectives and strategies. Oversees the implementation of the annual planning in conjunction with the client team
• Generates and communicates a shared goal and unifies a team in the pursuit of a common objective.
• Drive VAS revenues, profitably
• Always operate with a talent and growth mindset

WHAT YOU WILL NEED

• Minimum 12-15 years’ work experience in business consultancy, market research/analytics or a strategic planning role, of which at least 2-4 years will have been spent in a regional role
• Should have FMCG and performance experience – preference on major advertisers
• Individual should have a mix of local media + regional media management experience.
• Should have a curiousity and interest in technology and innovation
• Comfortable with or have had exposure to application of analytics and be demonstrate “no line thinking” i.e. strong track record on integrated work.
• Individual will need to build and nurture a close working relationship with local markets (internal & client).
• Strongly strategic approach – this is not an execution/operational role.

WHAT YOU WILL GET

It’s important to us that we give you as much as you give to us.  We want you to have the headspace and the opportunity to grow your own learning through training.  At Mindshare we believe in learning and that journey never ends.  This is a partnership and so while this job description is about what we would like, we want you to also add/shape and adapt it to what excites you and makes you happy.

More about Mindshare

We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team - #teammindshare. We believe that in today’s world, everything begins and ends in media. We aim to be our clients’ lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career.

Mindshare APAC has won 500 awards in the last year alone, including “Agency Network of the Year 2017” by both the MMA SMARTIES™ and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world’s leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/mindshareapac and linkedin.com/company/mindshare.

More about GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Overview of the job:

We are seeking an experienced Regional Media Lead to drive the success of a portfolio of high-profile multinational brands across APAC. In this role, you will be the strategic leader and trusted partner, overseeing all facets of regional media operations, client leadership, and performance across Communications Planning, Media Activation, Measurement, Platform Performance, Operations, and Analytics.

As the APAC Media Lead, you will provide strategic direction, foster strong client relationships, and inspire innovative thinking both internally and externally. You will act as the key liaison between the client and our teams, ensuring seamless connectivity across regional markets, delivering high-impact solutions, and driving the alignment of global workstreams and best practices.

You’ll be responsible for steering digital transformation and innovation initiatives, leveraging data and analytics to inform media investment decisions, and promoting adaptive marketing strategies that enhance client performance. Additionally, you will oversee resource allocation, process optimisation, and tech maturity audits to ensure continuous improvement across the portfolio.

With frequent interaction with senior-level clients, you will represent GroupM as the face of our organisation, ensuring the highest levels of client satisfaction while identifying opportunities to grow revenue through value-added services. As the senior business partner, you’ll balance the needs of clients, markets, and internal teams, driving results that exceed expectations and deliver measurable success.

Responsibilities of the role:

• Serve as a trusted advisor to key regional stakeholders, including the APAC VP of Marketing, APAC Digital Transformation Lead, APAC IBE Lead, and other senior leaders in Marketing, Procurement, and Finance.
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues, and opportunities
• Navigate complex organisational structures by building strong relationships and influencing stakeholders to achieve desired outcomes.
• Design and share the overall strategic approach for the account to meet client business objectives and strategies while overseeing the implementation of annual planning in collaboration with the client team.
• Cultivates trust and operates with a high degree of ownership and accountability to earn the trust of clients and colleagues alike.
• Collaborate across all local markets, ensuring quality product and service delivery to create award-winning, business-changing media work.
• Increase organic revenue growth by identifying services that can unlock client business growth.
• Ensure that all client-facing materials are of the highest quality, strategically aligned, and reflective of GroupM’s capabilities.
• Champion consumer-centric thinking in all strategic media initiatives, providing thoughtful POVs on emerging trends in the media landscape.
• Driving the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contracts and opportunities for mutual benefit.
• Successfully manage staffing resources, across regional and local teams.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Leading and providing timely and actionable feedback to the team to aid in their development and progress to the regional team.
• Effectively address client satisfaction, renewal, and escalation issues until resolved
• Manage,develop, and mentor your direct reports, fostering a culture of learning and high performance.

What you’ll bring:

• Extensive experience in client leadership, working closely with senior stakeholders.
• Proven ability to manage multiple workstreams and clients in a fast-paced environment.
• Proven experience in leading and inspiring teams within a regional, matrixed organisation, ideally within a large holding company or integrated team environment.
• A problem-solver with the ability to turn complex challenges into business opportunities.
• Collaborative and astute, with the ability to build trust and respect across the network.
• A forward-thinking expert who helps clients stay ahead of trends and future-fit for growth.
• Detail-oriented with the ability to maintain a broad strategic perspective when creating solutions.
• Skilled in building compelling, data-driven arguments that inspire client confidence and support.
• A track record of developing talent and fostering team growth.

About GroupM

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Job Summary:
The SAP Technical Pillar Lead will take ownership of leading the design, development, and delivery of SAP technical solutions, including technical architecture, integration, extensions, and infrastructure. Managing a team of members, consisting of both permanent employees and subcontractors, the role involves mentoring the team, setting quality standards, reviewing deliverables, and ensuring technical excellence. The SAP Technical Pillar Lead will also play a pivotal role in presales activities, leading technical proposals and client engagements.

Responsibilities:

1. Leadership & Team Management: Manage and mentor a team of SAP technical consultants, including both permanent employees and subcontractors.
   Establish and enforce quality standards for deliverables to ensure alignment with best practices.
   Conduct regular work reviews to maintain high technical quality and compliance with project requirements.
   Encourage knowledge-sharing within the team and support continuous professional development through training and mentoring.
   
2. Technical Architecture & SAP Basis Management: Lead the design and delivery of end-to-end technical architectures, covering SAP BTP, CPI, SAP Fiori/UI5, APIs, and OData services.
   Oversee SAP Basis administration, including system setup, configuration, upgrades, performance tuning, and patch management.
   Manage SAP landscape management, including backups, system monitoring, transport management, and security compliance.
   Ensure seamless integration with SAP modules such as SAP SuccessFactors, S/4HANA, Employee Central Payroll (ECP) and IAS/IPS, as well as with external systems.
   
3. Project Delivery & Quality Control: Oversee the successful delivery of technical projects across SAP platforms, ensuring adherence to timelines and quality standards.
   Lead data migration and transformation efforts during new implementations and upgrades.
   Provide technical leadership to troubleshoot and optimize system performance, ensuring stability and availability.
   
4. Governance & Compliance: Define governance frameworks to ensure consistent, compliant technical delivery across all projects.
   Implement monitoring systems to ensure the health, performance, and security of SAP infrastructure.
   
5. Presales & Business Development: Lead presales activities, including technical solutioning, proposal creation, and client presentations.
   Collaborate with sales and business development teams to support bids and identify new business opportunities.
   Engage with clients as a trusted advisor, providing strategic guidance on technical solutions and innovation.
   
6. Vendor & Stakeholder Management: Manage relationships with SAP vendors, partners, and subcontractors to ensure timely delivery and cost efficiency.
   Act as the primary technical point of contact for key client discussions and strategic engagements.

Requirements:

• 15+ years of experience in SAP technologies, with expertise in technical consulting, development, and integration.
• Proven experience leading and mentoring large technical teams (50+ members), including permanent staff and subcontractors.
• Good Understanding with SAP BTP, CPI, Fiori/UI5, ABAP, and OData services.
• Integration experience across SAP SuccessFactors, S/4HANA, Employee Central Payroll (ECP), SAP IAS/IPS and external systems.
• Demonstrated ability in project delivery with a focus on quality control and technical governance.
• Experience with presales and client solutioning, including technical proposals and presentations.
• Knowledge of cloud environments (e.g., Azure, AWS, GCP) and performance optimization techniques.
• Excellent stakeholder management and communication skills.

Educational Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field (Master’s preferred).
• SAP Certifications in relevant areas such as SAP Basis, BTP, CPI, or ABAP are highly desirable.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Job Summary

The Lead Technical Officer for Electric Vehicle (EV) Buses will oversee the technical aspects of the development, deployment, and maintenance of electric bus systems. The role involves coordinating engineering teams, ensuring compliance with industry standards, optimizing performance, and leading innovation in electric bus technology. The Lead Technical Officer will collaborate with manufacturers, suppliers, and regulatory bodies to implement sustainable and cost-effective electric bus solutions. The role also includes managing the technical roadmap, troubleshooting issues, and ensuring fleet reliability and safety.

Key Responsibilities :

Technical Leadership

• Lead the design, development, and implementation of EV bus systems and infrastructure.
• Oversee and manage the technical team, ensuring that all projects align with company goals and industry standards.
• Ensure continuous improvement of EV bus technology, including batteries, charging systems, electric motors, and control systems.

Innovation and Research

• Stay updated with the latest developments in EV technology, batteries, energy storage, and charging solutions.
• Lead research initiatives aimed at improving EV bus efficiency, reducing costs, and enhancing durability and performance.
• Collaborate with R&D teams to drive innovation in areas such as fast-charging technologies, vehicle-to-grid (V2G) integration, and energy management systems.

Compliance and Safety

• Ensure that all EV buses meet regulatory requirements, safety standards, and environmental guidelines.
• Oversee the development and implementation of safety protocols for EV bus operations, including battery safety, charging infrastructure, and maintenance procedures.
• Monitor and assess the performance of EV buses to ensure reliability, safety, and efficiency.

Training and Development

• Develop training programs for technical staff on new technologies, systems, and troubleshooting methods related to electric buses.
• Provide leadership, mentorship, and development opportunities to junior engineers and technical personnel.

Data Analysis and Reporting

• Monitor performance data from electric buses, analyze trends, and identify areas for improvement.
• Prepare detailed technical reports, performance reviews, and presentations for senior management and stakeholders.

Job Summary

The Lead Technical Officer for Electric Vehicle (EV) Buses will oversee the technical aspects of the development, deployment, and maintenance of electric bus systems. The role involves coordinating engineering teams, ensuring compliance with industry standards, optimizing performance, and leading innovation in electric bus technology. The Lead Technical Officer will collaborate with manufacturers, suppliers, and regulatory bodies to implement sustainable and cost-effective electric bus solutions. The role also includes managing the technical roadmap, troubleshooting issues, and ensuring fleet reliability and safety.

Key Responsibilities :

Technical Leadership

• Lead the design, development, and implementation of EV bus systems and infrastructure.
• Oversee and manage the technical team, ensuring that all projects align with company goals and industry standards.
• Ensure continuous improvement of EV bus technology, including batteries, charging systems, electric motors, and control systems.

Innovation and Research

• Stay updated with the latest developments in EV technology, batteries, energy storage, and charging solutions.
• Lead research initiatives aimed at improving EV bus efficiency, reducing costs, and enhancing durability and performance.
• Collaborate with R&D teams to drive innovation in areas such as fast-charging technologies, vehicle-to-grid (V2G) integration, and energy management systems.

Compliance and Safety

• Ensure that all EV buses meet regulatory requirements, safety standards, and environmental guidelines.
• Oversee the development and implementation of safety protocols for EV bus operations, including battery safety, charging infrastructure, and maintenance procedures.
• Monitor and assess the performance of EV buses to ensure reliability, safety, and efficiency.

Training and Development

• Develop training programs for technical staff on new technologies, systems, and troubleshooting methods related to electric buses.
• Provide leadership, mentorship, and development opportunities to junior engineers and technical personnel.

Data Analysis and Reporting

• Monitor performance data from electric buses, analyze trends, and identify areas for improvement.
• Prepare detailed technical reports, performance reviews, and presentations for senior management and stakeholders.

We are seeking a highly skilled and experienced QA Automation Lead to oversee and manage the QA activities for our web applications. The ideal candidate will have expertise in automation testing, with strong skills in frameworks like Selenium, Cypress, and Playwright. The role requires a solid background in Java, API testing, and performance testing, along with experience in leading QA teams and delivering high-quality software products.

• Lead and mentor a team of QA engineers to ensure the delivery of high-quality software solutions.
• Design, develop, and maintain automation frameworks using tools like Selenium, Cypress, and Playwright.
• Perform manual testing for areas not covered by automation and ensure test coverage across the application.
• Develop and execute test strategies, plans, and cases for web applications, ensuring functionality, usability, and performance meet requirements.
• Implement and manage API testing frameworks, ensuring robust validation of backend services.
• Conduct performance testing and analysis to identify potential bottlenecks.
• Collaborate closely with cross-functional teams, including developers, product managers, and business analysts, to identify and resolve issues.
• Monitor and report on QA metrics, such as defect density and open defect counts, to stakeholders.
• Stay updated with emerging technologies, tools, and best practices to improve the QA process

Technical Expertise:

• Min 5 Years of experience in Automation Testing
• Proficiency in Java for automation scripting.
• Hands-on experience with Cypress, Playwright, and Selenium for automation testing.
• Strong understanding of API testing and tools like Postman, REST Assured, or similar.
• Familiarity with performance testing tools like JMeter, LoadRunner, or similar.

• Solid understanding of QA methodologies, test planning, and defect management.
• Experience in testing web applications on multiple browsers and devices.
• Knowledge of CI/CD pipelines and integration with testing frameworks.
• Familiarity with version control systems like Git.

Job Description

• Lead a team of Service Engineers and IT Admins
• Monitor team’s progression on all incoming service requests on hardware or software issues
• Execute all assigned cases effectively and efficiently with a sense of urgency
• Provide timely and effective resolution to service requests and incidents
• Handle high volume of client’s service requests and assigned accordingly to the team
• Handle client’s complaints and ensure customer satisfaction during closure
• Liaise smoothly between internal stakeholder and clients for any sales-related matters
• Provide on and offsite support if needed
• Manage Service Engineers daily schedule
• Manage team’s transportation and phone claim usage
• Assist in other ad-hoc tasks assigned by Technical Manager

Job Requirements

• Bachelor’s degree in relevant field or equivalent combination of education and experience
• Minimum 3 to 5 years of related experience
• Motivated and able to initiate work process
• Strong leadership skill with good communication
• Excellent customer service and support skills
• Possess and in-depth knowledge of PC/laptops/notebooks hardware (i.e. knowledge of parts)
• Possess strong organizational skills and ability to prioritize tasks among many competing requests

Industry: Logistics

MNC Environment

Location: East

Responsibilities:

• Plan and supervise day-to-day inbound & outbound admin/operations activities to deliver all the required targets.
• Plan and execute daily resources to ensure KPI is not compromised.
• Assist staffs to resolve all booking/operations challenges/issues.
• Train all admin/operations staffs adequately and maintain all relevant records.
• Check team conformance to all HSE, Security, 5S and quality standards.
• Check team compliance to system processes or customer’s specified requirement
• Escalate to Manager/Operations Executive on any non-conformance and execute assigned remedy actions to resolve this nonconformance.
• Perform all other tasks or duties assigned by Manager/Operation Executive
• Recommend disciplinary actions, when appropriate and necessary, on admin personnel whom do not comply to the Company’s policies, rules and regulations, duties & responsibilities.
• Plan and arrange for overtime related to admin when need arises, as per requested by Manager/Operations Executive.
• Supervise admin/operations team to ensure every quarter end closure with all targets met.
• Assist Manager/Operations Executive to build a cohesive team
• To coordinate and liaise with customers / transporter on day to day issues (Admin)
• To manage returns from customer and returns to vendors
• To perform data-entry for warehouse operations and generating of pick list
• Liaise with customer / transporter for inbound and outbound shipments (Admin)
• To generate and submit daily, weekly and monthly reports as required

Requirements:

• Preferably 3 years of related experience
• Good in Microsoft Office Suite (e.g. Excel, Powerpoint, Outlook, VBA)
• Experience in using and creating operations dashboards (e.g. PowerBI, Tableau) is an added advantage
• Able to communicate effectively with internal / external customers

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Responsibilities

• Accountability for sales quota, execution of marketing campaigns, programs, goals, and objectives set out by the company.
• Lead Inside Account Managers to ensure that set Key Performance Indicators (KPI) are met.
• Monitoring of Inside Account Managers productivity, sales and support them to carry out their tasks effectively.
• Able to effectively communicate with both internal stakeholders and customers.
• Handle escalations from their team members and customers.
• Develop plans to increase operational efficiency to drive overall sales volume.
• Manage their assigned team members performance through constant review.
• Monitor call volume and various set SLA to ensure high level of customer satisfaction is maintained.
• Drive the team to achieve their NPS targets.
• Responsible for achieving monthly, quarterly, and annual targets.
• Responsible for Inside Account Managers adherence to established procedures.

Qualifications

• Preferably a degree holder with at least 3 years Inside Sales or Telemarketing Team management experience.
• Preferably with people management & managerial experience.
• Proficiency in Telecommunication and IT services.
• Possess initiative, assertiveness in decision making and independent, with the desire and ability to drive for excellence in a dynamic environment.
• Must be comfortable working towards defined Key Performance Indicators (KPI).
• Excellent English comprehension, writing skills, good interpersonal, strong communication and presentation skills.
• Strong consultative selling, time management and organizational skills.
• Ability to influence, motivate others through coaching and mentoring.

*We regret that only shortlisted candidates will be notified.

As part of a high-performing Implementation and Solutions team, you will take a lead role in driving forward new Enterprise RPO & Project Solutions globally.

Working closely with cross-functional teams, you will design and implement bespoke outsourced recruitment solutions aligned to the client’s requirements, whilst supporting with the client onboarding process and transition to our award-winning operations team. You will be responsible for establishing and evolving exceptional relationships with existing and prospective clients, through the provision of a highly consultative and client centric approach throughout the design and implementation process.

What you will be doing:

• Designing tailored solutions for new deals and renewals based on client needs
• Manage pricing for new opportunities and work closely with Business Development leaders to create compelling commercial offerings
• Manage and coordinate the end to end delivery of implementation RPO and Recruitment projects, including scoping, planning, executing and closure
• Lead cross functional teams and collaborate with stakeholders ensuring successful project delivery
• Identify and implement process improvements to drive efficiency and success
• Attend and actively participate in client briefings pitches, locally, regionally and globally
• Utilise project management tools and techniques and drive innovation through technology enabled solutions
• Enable continuous improvement for existing clients and projects

Who you are:

• With a track record of delivery within the RPO/ recruitment space, you will be adept at engaging with business leaders and developing strong partnerships with clients and stakeholders.
• An experienced RPO leader with exceptional communication and outstanding problem solving skills and a demonstrated ability to come up with creative solutions to new problems
• Highly commercial with proven project management expertise, stakeholder management and operational management success across a portfolio of clients and industry sectors
• You are energetic, committed and results oriented
• You can think on your feet with an attitude and approach to thinking about things differently, seeking out better ways, embracing critical questioning, innovation and continuous improvement.

Why you’ll love working for Hudson RPO:

• Work with some of the world’s leading and most recognised brands
• Receive four ‘Thrive’ days of leave per year to support your health and wellbeing (on top of your annual leave!)
• Flexibility is at the core of who we are, and flexible work arrangements are encouraged
• Quarterly and annual recognition programs to celebrate our employee’s success
• We’re a passionate team of people who are shaping the future of talent!

A little bit about us

At Hudson RPO, we’re shaping the future of talent.

From recruitment process outsourcing (RPO) to employer branding and across the complete talent life-cycle, we thrive in delivering world-class customer and candidate experiences. People are at the centre of everything we do.

We deliver innovative, customised recruitment services and talent solutions to organisations worldwide. We’re an innovative and diverse team who work hard and think smart. Led by accomplished and inclusive leaders, our people are always open to trying new things to continuously bring excellence into our client solutions.

At Hudson RPO we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity.