Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities:

• Develop and implement marketing strategies for the assigned product portfolio
• Plan and implement online/ offline marketing campaigns
• Assist in product life cycle and product launches
• Update on consumer trends and market research on competitors to maintain industry competitiveness
• Plan and execute product events to boost company and brand awareness
• Assist in organizing product training programs/ workshops for product knowledge
• Ad hoc duties when assigned

Requirements:

• Bachelor Degree in Marketing or related disciplines.
• At least 2 years of branding & product marketing experience, preferably from related industry
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities

1. Prepare and handle preparation of cold food

2. Prepare and handle preparation of hot food

3. Prepare raw ingredients as per SOP

4. Prepare cooked and partial finished product as per SOP

5. Assembling product as per SOP

6. Food Preparation for Delivery/Catering Guests

7. Food Preparation for quantity ordered by the outlets

8. Packaging of food as per SOP for delivery purpose

9. Ensuring all SOP is well followed by the team

10. Ensuring the yield of product is within range

11. Maintain a high level of hygiene standards

12. Maintain equipment cleanliness and overall kitchen cleanliness

13. Manage Inventory level inside the facility

14. Manage Ordering inside the facility

15. Follow the rules and regulations of the company policy and facility location policy

16. Reports to Chef/GM

Preferred Skills

1. Previous work experience inside Kitchen would be a plus point

2. Chopping/Cutting/Slicing of ingredients (Vegetables and Protein)

3. Familiar with South Asian cuisine would be a place point

4. Willingness to learn

5. High level of initiative

6. Able to work well as a single individual and as a team player

7. Able to lead small teams to achieve Business Goals/Results

8. Food Safety Level 1 is a must

9. Food Safety Level 3 would be a plus point

Our client is a well-established MNC, market leader in the Water industry. They are looking for a Project Buyer to assist their Procurement team for the next phrase of their business. They are located in Central – easily accessible. This Senior Purchaser would be responsible for :

• Manage procurement of goods/services, supplier relationships, and delivery timelines.
• Streamline purchasing processes and maintain commodity knowledge to optimize efficiency.
• Support the Procurement Manager with bid preparation, contract negotiations, and supplier evaluations.
• Ensure compliance with safety and company policies, and resolve any procurement issues.

Job Requirements:

• Diploma / Degree in any discipline
• Minimum 3 years of relevant experience in Oil & Gas industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Job Description

• Coordinate with Client, Consultant, Subcontractors and Suppliers
• Perform building M&E Design for ACMV, FP, P&S, BMS, PA, Telecom, Lighting, Extra Low Voltage, Lightning Protection and Earthing
• Coordinate with procurement Team for tender quotation and project claims
• Coordinate with Architecture, Structure, Electrical, Process Mechanical and Control team for construction shop drawings
• Coordinate and handover Building TOP/CSC, O&M Manual / As Built drawings to client
• Support Project Team for schedule or manpower arrangements
• Supervise/coordinate installation and testing and commissioning of Building Services packages
• Develop cost estimates for B&S equipment and B&S works, including of scheduling B&S works

Requirement

• Bachelor’s degree in Electrical or Mechanical Engineering or related engineering discipline
• 5 years of relevant experience in the construction industry preferably in water, wastewater, WTE projects
• Relevant Building Services engineering experience would be advantageous (Air-Conditioning and Mechanical Ventilation System (ACMV), Building Management System (BMS), Fire Protection System, Plumbing and Sanitary System, Structured Cabling System, Emergency Voice Communication System (EVC), Integrated Security Management System (ISMS), Electric Lifts)
• Familiar with code of practice and standards in Singapore
• Experience with Revit/AutoCAD Plant 3D preferred & in other related design software/applications.
• Familiar with Microsoft Office software
• Excellent coordination skills and communication skills in English, both verbal and written
• Experience in Selection, installation and Commissioning of Building Services equipment
• Experience in Building Management System (BMS)
• Experience in Project Execution, Supervising and Coordination with sub-contractors, consultant and Client
• Good technical knowledge of Building Services equipment

Responsibilities

· Develop deployment strategies, maintain deployment templates, and coordinate with Application Delivery on implementation.

· Generate progress reports on changes, manage escalations, and provide senior leadership updates as required.

· Lead daily data center scheduling to support planned and unplanned maintenance while minimizing customer impact across five production domains.

· Approve or deny change requests; prepare deployment instructions and oversee both emergency and regular code deployments.

· Collaborate with network, application, infrastructure, and business teams for issue remediation, updates, and outage communications.

· Manage data center network traffic to meet operational and compliance needs, supporting business continuity.

· Partner with Vendor Liaison and other teams to ensure readiness, monitoring, and effective incident management.

Requirements

· 5+ years in Production Services, IT Operations, or similar roles, ideally within Consumer Banking or Financial Services.

· Familiarity with datacenter traffic management, routing mechanisms, and deployment planning.

· Proven ability to work cross-functionally with network, infrastructure, and vendor management teams.

· Strong analytical skills and experience managing high-impact incidents in a complex production environment.

· Prior experience leading geographically dispersed teams and managing cross-functional projects.

· ITIL, PMP, or relevant certifications in project/production management.

· Understanding of Bank-approved deployment tools and application management frameworks.

· Excellent verbal and written communication skills with experience in senior leadership reporting.

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified / contacted.

Responsibilities:

• Oversee IT Application Technology projects, ensuring timely and budget-friendly delivery.
• Plan and adapt projects to meet changing requirements and manage risks.
• Create and manage timelines, deliverables, and daily activities.
• Report on project status, financials, risks, and issues to management.
• Handle procurement, quotations, invoicing, and contracts.
• Manage project costs and monitor financial impacts of changes.
• Identify, report, and manage project risks and issues.
• Engage and negotiate with stakeholders to ensure project support.
• Develop and maintain a resource plan, defining roles and responsibilities for team members.
• Review and track testing and compliance.

Requirements:

• An IT or relevant degree
• At least 2 years of IT project leadership/coordination/management experience
• Experience in banking and software applications
• Proven stakeholder management experience
• Problem solver and effective communicator
• PMP certification is advantageous

Working Location: Changi Business Park

Working Hours: 9am to 6pm (Out of hours support as required)

An experienced Applications Lead to run a team, delivering application support of a range of SAAS applications on one of their Singapore based customers sites.

Job Scope:

• Provide support for customer applications (on-premises and Cloud / SaaS based) directly and via triage to 3rd party support vendors where appropriate.
• Provide support for customer reporting solutions created using SQL, Crystal Reports, Excel and Power BI
• Write functional and technical documentation for applications and reporting solutions.
• Engage in Database Administration/Maintenance tasks on SQL Server and Azure SQL
• Respond to business user requests for change in application functional capabilities and engage with technical leadership on business demand for feature development.
• Participate in Projects involving application or data components as a SME.
• Provide high-quality support for the business-critical application(s) or data system.
• Develop and maintain an in-depth detailed knowledge of the applications you manage, including data structures, scheduled jobs, reports, and interfaces to other applications.
• Maintain know-how documentation of all the support tasks with resolution.
• Develop programmes and processes for internally developed IT systems to deliver efficient business processes.

Requirements:

• Experience in supporting and developing solutions for the Office 365 Platform including SharePoint Online, Power Automate (Flow), Power Apps, Forms Bookings etc. Operational support experience of SQL servers and knowledge of SQL Query Language.
• Experience supporting SaaS applications and web-based services. (websites, web applications)
• Demonstrate a good understanding of data / information architecture, Microsoft data lake, data pipelines and API integration.
• Application Knowledge of the following systems would be beneficial (Zendesk, Freshworks products (Freshdesk, Freshchat, Freshmarketer), Momentus EBMS Event Booking Management System, Online Bookings System, POS - TigerNix)
• Experience with PowerShell or other scripting languages (vbscript / python)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• LOH YI YUAN • REG Number R23117757

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. Personal Data Protection Policy (PDPA) | NTUC's e2i

View e2i's personal data protection policy and third-party compliance measures. Reach out to us for any further inquiries or clarification you may need.

Job Description:

• Deliver technical excellence.
• Contribute to translating business requirements into well-architected software solutions.
• Participate in and, at times, facilitate technical discussions with the team.
• Adhere to and contribute to platform-related technical standards and processes.
• Develop data integration, migration, and deployment strategies.
• Deliver applications in accordance with relevant IT policies and procedures.
• Adhere to the company’s Software Development Life Cycle (SDLC).
• Identify and collaboratively solve complex problems.
• Contribute to the technical training and development of the team.
• Experience in handling offshore teams and managing customer stakeholders.

Who We Are Looking For:

Technical Skills:

• Strong background in design, development (functional and non-blocking programming), and support of large web-based systems, with complete exposure to the software product lifecycle.
• Strong focus on software testing (Unit Testing, TDD, BDD).
• Experience with Agile development methodologies (Scrum, Kanban, XP/Extreme Programming) and complexity estimation/planning poker.
• Strong understanding of environment management, release management, code versioning, engineering best practices, and deployment methodologies.

Must Have Experience With:

• Java 11+
• RESTful APIs and Microservices development (Spring Boot, Spring Cloud)
• ReactJS v16.8+, Application State Management – Redux
• ES6, with proven experience in advanced TypeScript concepts
• TDD/BDD (JUnit, Mockito, and Cucumber) and other testing frameworks like Jest and Enzyme
• RDBMS and NoSQL
• Experience with transpiler tools like Babel and build tools like Webpack
• Exposure to performance measuring tools such as profilers and performance optimization practices
• Exposure to component libraries such as Material-UI, Ant Design, etc.
• Code version control tools (GIT, Bitbucket)
• DevOps (CI/CD, Docker, Kubernetes)
• Cloud platforms (AKS, API Gateway)
• Basics of Event Bus (Confluent - Kafka)

Personal Traits:

• Excellent problem analysis skills; innovative and creative in developing solutions.
• Strong verbal and written communication skills.
• Emphasis on teamwork and collaboration to deliver business value.
• Passionate about delivering quality software.
• Strong sense of drive and commitment.
• Strong sense of personal accountability.
• Works well in a dynamic environment.

Education: Bachelor’s degree in Computer Science, Computer Engineering, or equivalent/higher.

Language: Fluent in written and spoken English.

Company Overview

Cosmic Education Group (CEG) is one of the largest operators of Montessori schools in Asia, dedicated to transforming education to better serve families everywhere – children and parents. CEG offers programs for children ages 0-12 through an extensive network of 27 campuses spanning Hong Kong, Singapore, Bali, and key cities in Mainland China.

CEG also holds the distinction of being the largest operator of international early childhood education programs in Hong Kong. With 13 strategically positioned locations, CEG ensures families enjoy a seamless educational journey with Guidepost Montessori, starting from infancy and continuing through pre-nursery, kindergarten, and primary school.

CEG is launching its first campus in Singapore and is looking to bring on a strong team of Montessori educators to spearhead this new opening.

Qualifications

• Montessori certified (diploma from AMI, AMS, or MACTE a must)
• Degree in (Early childhood) Education major
• Native English or Mandarin Speaker
• Experience working with children of the appropriate age group (0-6 years)
• Growth mindset and problem-solving approach

Core Job Responsibilities

Lead a Model Classroom

• Maintain an orderly and clean Montessori prepared environment in accordance to Guidepost Montessori standards
• Provide close supervision to children, always making sure they are safe, and the group is in compliance with city-mandated teacher to child ratios
• Work closely with other Guide(s) to ensure a high-quality Montessori programming is established and maintained
• Present sequential Montessori lessons in accordance with the Guidepost Montessori program standards
• Observe each child, regularly document his or her progress, strengths, interests, and areas for improvement, and apply your knowledge of Montessori principles to ensure each child’s individual needs are met
• Interact with children in a warm, joyful, respectful manner that fosters their independence
• Implement feedback provided by other Guides, your Montessori Mentor, and your Head of School
• Problem-solve challenging student concerns with other Guides, your Montessori Mentor, and your Head of School
• Open classroom to regular parent tours
• Open classroom to observation by parents and other staff members

Provide Exceptional Customer Service to Parents

• Communicate regularly with each parent in an individualized manner using approved communication tools provided by Guidepost Montessori (i.e. email, photo-sharing software, newsletters, etc).
• Provide cumulative, formal feedback to parents on student progress, which might include twice-yearly parent-teacher conferences, progress reports, and/or portfolio preparation. Meet with parents on an individualized basis to discuss and resolve student issues as they arise

Create a Strong Community on Campus

• Participate in regular team meetings
• Participate in one-on-one meetings with your school leader and Montessori Mentor
• Participate in community outreach, classroom celebrations, and parent information events
• Actively participate and pursue annual professional development

Company Overview

Cosmic Education Group (CEG) is one of the largest operators of Montessori schools in Asia, dedicated to transforming education to better serve families everywhere – children and parents. CEG offers programs for children ages 0-12 through an extensive network of 27 campuses spanning Hong Kong, Singapore, Bali, and key cities in Mainland China.

CEG also holds the distinction of being the largest operator of international early childhood education programs in Hong Kong. With 13 strategically positioned locations, CEG ensures families enjoy a seamless educational journey with Guidepost Montessori, starting from infancy and continuing through pre-nursery, kindergarten, and primary school.

Qualifications

• Montessori certified (diploma from AMI, AMS, or MACTE a must)
• Degree in (Early childhood) Education major
• Native English or Mandarin Speaker
• Experience working with children of the appropriate age group (0-6 years)
• Growth mindset and problem-solving approach

Core Job Responsibilities

Lead a Model Classroom

• Maintain an orderly and clean Montessori prepared environment in accordance to Guidepost Montessori standards
• Provide close supervision to children, always making sure they are safe, and the group is in compliance with city-mandated teacher to child ratios
• Work closely with other Guide(s) to ensure a high-quality Montessori programming is established and maintained
• Present sequential Montessori lessons in accordance with the Guidepost Montessori program standards
• Observe each child, regularly document his or her progress, strengths, interests, and areas for improvement, and apply your knowledge of Montessori principles to ensure each child’s individual needs are met
• Interact with children in a warm, joyful, respectful manner that fosters their independence
• Implement feedback provided by other Guides, your Montessori Mentor, and your Head of School
• Problem-solve challenging student concerns with other Guides, your Montessori Mentor, and your Head of School
• Open classroom to regular parent tours
• Open classroom to observation by parents and other staff members

Provide Exceptional Customer Service to Parents

• Communicate regularly with each parent in an individualized manner using approved communication tools provided by Guidepost Montessori (i.e. email, photo-sharing software, newsletters, etc).
• Provide cumulative, formal feedback to parents on student progress, which might include twice-yearly parent-teacher conferences, progress reports, and/or portfolio preparation. Meet with parents on an individualized basis to discuss and resolve student issues as they arise

Create a Strong Community on Campus

• Participate in regular team meetings
• Participate in one-on-one meetings with your school leader and Montessori Mentor
• Participate in community outreach, classroom celebrations, and parent information events
• Actively participate and pursue annual professional development

Job Responsibilities:

• Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction.
• Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes.
• Monitor service levels and performance metrics to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction.
• Collaborate with other IT teams and departments to resolve complex technical issues and ensure seamless service delivery.
• Develop and maintain service desk and technical procedures, documentation, and knowledge base to facilitate efficient problem resolution and training.
• Conduct regular performance evaluations, provide constructive feedback, and identify training and development needs for team members.
• Stay up to date with emerging technologies, industry trends, and best practices in IT service management. Perform regular IT audits of processes to discover areas of weaknesses and fortify them.
• Collaborate with Infrastructure on device deployment and ensure change management is followed to minimize risk to the business.

Qualifications:

• Minimum NITEC in any discipline
• Minimum of 2 years of experience in IT support, with 1 year in a leadership or supervisory role.
• Proven experience in managing and motivating a team to achieve performance targets and deliver high-quality customer service.
• Comfortable to work in a healthcare environment.

• Must have at least 9 years to 12 years of PEGA development and implementation experience
• Must have PEGA Certification
• Must have good client management background
• Must have good communication & coordination skills
• Must have good knowledge in waterfall & Agile lifecycle;
• Any ad-hoc duties as assigned

Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

The Repo and Secured Financing (RSF) IT division, works across the full value chain to sustain business activity and enable its acceleration..

This role aims to take the lead of one of our Calypso back office IT team in Singapore, in project mode as well as in maintenance mode, to support the “build and run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

“Run the bank” and “Build the bank” are the first missions of our IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

Main responsibilities

As a hands-on Delivery Manager and Run Specialist Lead, you will be part of an international team focused on running and supporting the bank’s FX and Money market Platform developed around Calypso, a software package from Nasdaq, and in house’s solutions.

Build & change management

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate run and build the bank.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Release management

• Define and implement in coordination with the release schedule of the Calypso applications
• Supervise and coordinate the release activities with the various stakeholders (I.e. Build team, Application Support…)
• Contribute in the continuous improvement of the release processes, tools and automation

Application monitoring responsibilities

• Define and implement in coordination with build team the needed application monitoring
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and other IT teams)

• Provide level 1, 2 and 3 application support to the business users (E.g. trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests coming

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The delivery manager should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (Fixed Income, Money market...) and trade lifecycle with a deeper knowledge of Bonds, Repos and Securities.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Proficient in software development life cycle and Devops concepts
• Good knowledge Microsoft Office (E.g. Excel / Powerpoint), incident management (E.g. Service Now) and other reporting tools
• Strong analytical or troubleshooting skills
• Good knowledge in Java, Linux/Unix, Database (E.g. Sybase, Oracle), PL/SQL, Middleware (E.g. MQ Series), File Transfer (E.g. CFT) and batch/Job Scheduling (Control-M).
• Knowledge of monitoring solution (E.g Splunk…)
• Strong perseverance and diligence towards attaining goals and effective time management
• Excellent communication and interpersonal skills
• Ability to work well under pressure
• Autonomous, self motivated and excellent team player
• Self-starter and ambitious

Other Professional Skills and Mind-set

• General banking and finance understanding and knowledge
• Understanding of trade life cycle, financial products (Bonds, Repos, Securities…)
• Exposure to Capital Market FO/BO system (E.g. Calypso, Kondor+, Summit, Murex…)
• Autonomy to include implicit deliverables in assignment based on best practices
• Strong appetite to learn both functional and technical new domain
• Appetite to participate to technical market trends and communities
• Careful observance of standards and processes
• Strong sense of confidentiality

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Working Hours

• Work in ASIA region : (9am – 6:30pm SGT)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Duties:

• Provide thought leadership to business and technology stakeholders on value propositions, best practices and cloud computing strategies.
• Effectively communicate the technical strategy, processes and needs across the organisation.
• Work closely with the Product Owners and Product Managers to understand, stay in-sync and deliver to production to the organisation’s product vision.
• Define overall backend software architecture for our yet to be announced next generation integrated best-of-suite enterprise solutions.
• Work with cross-functional teams to oversee the design, development, and management of high efficiency, secure, scalable, cost optimised, robust and resilient cloud-based enterprise infrastructure solutions from design, development, test, staging and production environments across multiple microservice systems and all phases of the Software Development Life Cycle (SDLC).
• Envision and implement an automated CI/CD pipeline and/or DevOps and change management processes.
• Participate in the project discussion of technical implementation, unit test implementation, codes review, and backend architecture design, implementation and optimization.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Act as a supervisor, mentor and role model to the entire Backend Engineering division both local and overseas and support them in their trainings and career growth.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Backend Engineering team members.

Job Requirements:

• Min 10 years of relevant Senior / Lead Backend Enginner using JAVA in IT / Tech industry.
• Proven track record in developing and deploying, maintainable, extensible, secure, high-performance, and high-availability web-based enterprise grade microservices applications using mainstream programming languages (preferably Java) on established cloud platforms.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Experience practitioner in agile frameworks such as scrum, lean or extreme programming.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Strong troubleshooting, debugging, problem-solving, and proficiency in root cause analysis on a large and distributed codebase.
• Strong analytical and reasoning skills with an ability to anticipate outcomes of a solution.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle.
• Maintain confidentiality of information processed or prepared.
• Strong communication and collaboration skills.
• Strong sense of responsibility, initiative, and commitment.
• Self-driven and perform duties and responsibilities independently with minimum supervision.
• With ‘Can’ attitude whenever you face difficulty.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

The Technical Lead will be responsible for smooth functioning of all technical operations. Besides, you will be coordinating with the Project Manager in reviewing timelines and deliverables.

The tech lead role also requires you to support ongoing projects. Furthermore, you will be responsible for working closely with the technical team members and supporting the operations. You will be playing an important role in audits and system modifications along with the team.

Responsibilities:

• Well versed with Data Center Technologies , Experience of managing Data Center Operations
• Lead and manage a team of software engineers, providing technical direction and guidance for development projects
• Oversee technical project plans and timelines, ensuring projects are completed on time and on budget
• Work closely with other departments, such as product management, customer support, and marketing, to ensure all technical requirements are met
• Provide technical expertise and guidance to ensure quality standards are met
• Research, evaluate, and recommend new technologies, processes and tools to enhance development capabilities
• Analyze customer requirements and develop technical solutions to meet customer needs
• Develop and document technical processes and procedures
• Should have strong understanding(SME/L3 +) on atleast 2 sets of technologies in Wintel, Virtualization, RHEL & UNIX), Network, Storage/backup , and understanding of other technologies
• Strong understanding ITIL. Service Acceptance
• Acts Single point of contact and drive in case of Escalation / P1/P2/ RCA discussion
• Ability to Manage various technical towers irrespective of technology
• Ensures new services are introduced in standard way& accepted into service
• Primary point of contact for the Delivery, responsible for building and nurturing strong technical know-how
• Understands SLA/OLA/Vendor Management
• Identifying gaps and work towards Operational/Technical Excellence
• Improving Technical service Delivery by way of Automation and/or Transformation
• Ability to Lead service delivery with the standard agreed processes/SOPs to deliver contracted service commitments
• Acts as a bridge between the Delivery , DU and the service delivery teams, Leadership and ground level team
• Participates in internal & external audits as required and presents information on quality & process adherence
• Ensures that delivery teams take corrective & preventive actions based on the audit & compliance findings
• Responsible to work with Project Managers (managing IT projects within the Managed Services framework) to ensure delivery and support
• Works with the delivery teams , leadership and helps them to identify risks & issues, document the risks, their impact, mitigation actions and contingency plan
• Understand KPI/KRA , Control Mechanism
• Deep understanding of Technical analysis irrespective of technology tower/domain

Requirements and skills:

• Over 7 years of Technical Delivery experience, IT operations environment, and overall, more than 10 Years of Experience.
• Proven experience managing IT infrastructure projects, including virtualization, networking, and hypervisor technologies.
• Strong working knowledge of Microsoft Windows, Linux, Unix, and VMware..
• Ability to work collaboratively with cross-functional teams and stakeholders at all levels of the organization.
• Strong analytical, troubleshooting and problem-solving skills
• Excellent verbal and written communication skills
• Able to work independently and as part of a team.
• Able to multi-task and prioritize tasks effectively.
• Strong organizational and project management skills

Job Description

Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work on cutting-edge technology and business challenges in the financial sector. The ICE Network Engineer provides leadership in network design, deployment, maintenance, and operational supports. The successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

The Lead Network Engineer is an important role within the organization serving as a technical leader for Analysts and Engineers. The lead engineers are subject matter expert in parts of the network eco-system enabling them to handle complex issues. The engineer is fully involved in the project work, taking ownership of large network deployments from the design phase to the implementation, documentation, and support handover.

Along with having larger domain knowledge and advanced trouble-shooting skills. The Lead Engineer will be looked upon as an informal trainer to Analyst and Engineers, using every encounter to share knowledge and recovery tips with Engineers, better equipping them to handle similar issues in future. All interactions with the clients, colleagues and vendors must remain highly professional, helpful, and proactive.

Responsibilities

• Design, deploy, support, and maintain mixed vendor network infrastructure.
• Assist ICE staff with problem solving and escalation procedures.
• Understand and follow operational policies/procedures and promote adherence to same
• Provide technical knowledge needed to ensure safe, effective, and efficient changes to the network infrastructure.
• Assist with development of policies and procedures for maintaining network infrastructure.
• Collaborate and work closely with all other IT teams.
• Lead Incident investigations, diagnosis, and service restoration and always give priority to the resolution of incidents.
• Provide consultation (troubleshooting, designing, on-boarding, risk mitigation, operational improvement) for areas of domain strength.
• Informal Trainer to Level II; ensures Level II skills are constantly growing through support and guidance.
• Participation in 24/7 on-call rotation if needed.

Knowledge and Experience

• Advanced knowledge of Cisco, Juniper, Arista and other vendor equipment and configuration
• Advanced knowledge and experience with Routing Protocols (BGP, ISIS, OSPF, etc.)
• Strong experience in MPLS and Traffic Engineering
• 10+ years’ experience hands on support and troubleshooting of networks.
• 6+ years’ experience with design and implementation on complex networks
• Understanding of network management, security, and monitoring
• Excellent writing and documentation skills
• Excellent customer service attitude
• Ability to operate effectively and professionally under pressure.
• Bachelor’s degree in computer science, Information Technology, or a related field

Preferred

• Experience working on financial and HFT networks.
• Strong experience in Multicast in switched and routed networks
• Expert level network certifications: CCIE, JNCIE. Etc.
• F5, Checkpoint, or Palo Alto advanced certification
• Automation and scripting experience
• Unix/Linux system administration
• Running and analyzing sniffer traces with deep TCP/IP protocol understanding.
• Ability to grasp very complex architectural concepts.
• In-depth hardware knowledge of switches and routers: (Internal chipsets specifications, TCAM and memory details, buffering capabilities and multicast replication details).
• Master’s degree in computer engineering or related field preferred but not needed.

Schedule

This role offers work from home flexibility of one day per week.

Hard Services Lead

Work Dynamics - Integrated Facilities Management

The Hard Services Lead is responsible for leading the team in forging a lasting, open, and collaborative relationship with clients through the delivery of a unique and authentic experience across two or more client sites.
Provide and manage a comprehensive and consistent range of services across the campus with a focus on continuous improvement, operational excellence, safety, and compliance. Create an interesting and impactful client engagement strategy. Build a community of ambassadors and workplace support team to deliver timely and consistent Workplace experience soft services & workplace operations technical services. Develop client support and feedback initiatives and lead regular meetings with stakeholders to enhance relationships.
JLL is currently reshaping our workplace property service delivery and this role plays a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services that align to JLL’s “The Future of Work” methodology.

Transforming to the Workplace Team of the future

• Introduce technology and digital platforms to enable Workplace team to be mobile and present on the occupant floors
• Adopt the account’s new and innovative methods that can support the digitalisation of the workplace through automation, sensors, touchless technology, and new applications
• Develop an active and visible Workplace Team that is proactive, responsive, dynamic, engaging, and agile

Facilities Operations

• Manage & oversee Hard Services as part of the scope delivered
• Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair, and replacement costs together with minimising the risk of equipment failure.
• Ensure all technology platform are working as per its intent purpose and analytics are carried on a timely manner to ensure proactive response.
• Review operational SOP’s & propose / make changes as part f continuous improvement
• Manage minor projects / Churn in the office
• Able to liaise with any local / government agencies as part of operations
• Able to liaise with Landlord on lease management and contractual services delivered

Team Management

• Team player, motivational leader, work across business unit to establish a collaborative environment.
• Identify area of development for his /her staff
• Drive the campus team to meet all key performance indicators as set out in the Account plan & SLA.
• Actively encourage an environment that drive teamwork, co-operation & performance excellence
• Act as manager and a coach for the team ensuring high staff morale, trust, and work ethics
• Ensure the team is well trained on all facilities policies, procedures, and systems

Reporting

• Ensure the monthly performance report is generated to meet SLA standards.
• Review monthly financial reports including the preparation of accruals and variance analysis

Experience

• A Diploma in related field and work experience of five to eight (5-8) years, five (5) of which should be related to all aspects of workplace (FM) delivery at account level.
• Excellent time management and communication skills.
• Sales skills and ability to build productive business relationships
• Ability to manage multiple projects independently
• Comprehension of M&E services to ensure services are managed, although technical qualification / background is not mandatory
• One or more globally/regionally recognized certifications in Facility management, PMP, Health and Safety, Human Experience, etc., would be an asset.
• MS Office proficiency

Task Skills

• M&E management
• Project management
• Planning and organizing
• Customer relationship management

Personal Skills

• Strong communications and customer focus skills with the ability to interface and relate to the different stakeholders in the organization
• Confident, friendly & engaging
• Strong drive and persistence to achieve results
• Creative thinking with an open mind that is balanced by a strong sense of realism and practicality

Responsibilities:

• Accountable for APAC Shared Offices Network design and evolution in accordance with Central strategy & policies.
• Architect and oversee the deployment of enterprise-level firewalls (Meraki MX, FortiGate, PaloAlto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other network devices.
• Serve as the Network point of contact for Shared Offices or for new joiners who will be part of Shared Offices.
• Proactively analyze network traffic and performance to identify and remediate bottlenecks or potential security risks.
• Develop and implement network security strategies, working closely with security teams to protect critical assets.
• Manage Network Inventories and proactively ensure the warranties/maintenance readiness of critical equipment across the Network in the region.
• Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.
• Oversee network troubleshooting efforts, mentor operations members and Maison peers, and lead root cause analysis of complex issues.
• Oversee network troubleshooting efforts, mentor operations members and peers, and lead root cause analysis of complex issues, primarily for the Singapore Telco node but potentially extending to other Asia Telco Nodes and worldwide.
• Responsible for on-site operations in the Singapore Telco Node on behalf of the Network Central team.
• Manage network-related projects for the Singapore Telco Node, prepare configurations, and collaborate with vendors and central teams to ensure successful implementation.
• Ensure that Network Central standards are known and used regionally.
• Capture any new Network topics and raise them to the Central team if there are any deviations from standards.
• Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.

Requirements:

• 10+ years of extensive network administration experience, including leadership or mentorship roles.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
• Strong communication and collaboration abilities, effective in both technical and non-technical settings.
• Experience working in a multinational environment with complex organizations, working across various teams.
• Customer-oriented with a mindset of problem-solving and constant service improvement rendered by internal/external teams.
• Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
• Ability to lead P1/P2 Incidents to help resolve network incidents.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Maltem Asia is seeking an ETL Talend Lead based in Singapore.

Role Summary:

• Design, develop and deliver data integration/data extraction solutions using TALEND and Control-M for flow scheduling.
• Lead and mentor Talend Development Team.
• Bring in Governance around Code quality and norms & guidelines.
• Lead technical projects like upgradation, maintenance, decommission and improvements.
• Working closely with the Design Team.

Duties & Responsibilities:

• Design, Develop and Deliver Data Integration/Data Extraction solutions using Talend and Control-M for flow scheduling.
• Interact with stakeholders to understand and implement new requirements
• Migration experience from ETL IBM DataStage to Talend is plus.
• Building process and documentation of best practice, coding norms and guidelines, CICD process and Quality delivery.
• Debug data quality issues by analyzing the upstream sources and provide guidance
• Work closely with Architecture & designer in understanding business requirement and challenge them if it’s not following best practices.
• Able to lead-by-example, Mentor and train peers.
• Maintains an in-depth knowledge of business operations and understands the technical scope and objectives of each project.
• Ensure that proper testing and quality control processes are established, implemented, and followed to enable high data integrity, volumes, and frequency.
• Provides support to Business Partners in analyzing specific business initiatives and identifying the appropriate application system solution through integration of processes, systems and information to fulfill business objectives.
• Closely working with Designers from Global Team.

Must Have Skillsets :

• 10+ years relevant experience on TALEND.
• ETL Talend 8, Talend 7.x, Unix, SQL
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
• Knowledge on Multi-Cloud Tenant and PaaS Architecture
• Data Integration design using multiple data format such as:
• Database, Flat File, XML, CSV, IDOC, mainframe
• Should have worked with optimizing techniques – adding Indexes, Caching, Lookups, etc
• Proven track record in using programming languages such as :
• Python
• JAVA
• KAFKA
• Ability to prioritize and handle multiple projects.
• Ability to Lead the Team, Mentor and conduct Training.
• Process oriented with good documentation skills.
• Solid understanding of Agile Development methodologies and software project life cycle (SDLC) and associated methodologies.
• Excellent verbal and written communication skills with the ability to establish deep understanding of business or customer issues.

At Acquiplus Private Limited, we are one of the fastest-growing companies specializing in face-to-face marketing.​ We believe in bringing out the best in our people and the potential to succeed is infinite. We constantly seek improvements, exploring the unknown to expose ourselves to various projects and stay relevant and versatile in today's market. We strive to outshine the best at everything we do with utmost enthusiasm.

Given future expansion, we aim to provide a unique and innovative approach to increase profits and growth for our clients. We promise to excel in everything we do and provide the best for our people.

Main Responsibilities:

• Develop and propose targeted marketing strategies and solutions that align with clients' goals and objectives.
• Hold regular team meetings to evaluate and understand marketing needs.
• Support the planning of sales and marketing events, including seasonal campaigns.
• Build relationships with industry professionals to enhance brand visibility.

Job Requirements:

• Strong communication and interpersonal skills with a creative and conceptual mindset.
• Capable of managing and prioritizing multiple projects effectively.
• Friendly, resourceful, innovative, and energetic team player.

The Opportunities:

• One to one mentorship provided
• Career advancement to lead the team and manage projects
• Development workshops to upskill yourself
• Travelling Opportunities

Click APPLY NOW to find out more in details, we regret to inform that only shortlisted candidates will be notified.

Company Overview

Cosmic Education Group (CEG) is one of the largest operators of Montessori schools in Asia, dedicated to transforming education to better serve families everywhere – children and parents. CEG offers programs for children ages 0-12 through an extensive network of 27 campuses spanning Hong Kong, Singapore, Bali, and key cities in Mainland China.

CEG also holds the distinction of being the largest operator of international early childhood education programs in Hong Kong. With 13 strategically positioned locations, CEG ensures families enjoy a seamless educational journey with Guidepost Montessori, starting from infancy and continuing through pre-nursery, kindergarten, and primary school.

CEG is launching its first campus in Singapore and is looking to bring on a strong team of Montessori educators to spearhead this new opening.

Qualifications

• Montessori certified (diploma from AMI, AMS, or MACTE a must)
• Degree in (Early childhood) Education major
• Native English or Mandarin Speaker
• Experience working with children of the appropriate age group (0-6 years)
• Growth mindset and problem-solving approach

Core Job Responsibilities

Lead a Model Classroom

• Maintain an orderly and clean Montessori prepared environment in accordance to Guidepost Montessori standards
• Provide close supervision to children, always making sure they are safe, and the group is in compliance with city-mandated teacher to child ratios
• Work closely with other Guide(s) to ensure a high-quality Montessori programming is established and maintained
• Present sequential Montessori lessons in accordance with the Guidepost Montessori program standards
• Observe each child, regularly document his or her progress, strengths, interests, and areas for improvement, and apply your knowledge of Montessori principles to ensure each child’s individual needs are met
• Interact with children in a warm, joyful, respectful manner that fosters their independence
• Implement feedback provided by other Guides, your Montessori Mentor, and your Head of School
• Problem-solve challenging student concerns with other Guides, your Montessori Mentor, and your Head of School
• Open classroom to regular parent tours
• Open classroom to observation by parents and other staff members

Provide Exceptional Customer Service to Parents

• Communicate regularly with each parent in an individualized manner using approved communication tools provided by Guidepost Montessori (i.e. email, photo-sharing software, newsletters, etc).
• Provide cumulative, formal feedback to parents on student progress, which might include twice-yearly parent-teacher conferences, progress reports, and/or portfolio preparation. Meet with parents on an individualized basis to discuss and resolve student issues as they arise

Create a Strong Community on Campus

• Participate in regular team meetings
• Participate in one-on-one meetings with your school leader and Montessori Mentor
• Participate in community outreach, classroom celebrations, and parent information events
• Actively participate and pursue annual professional development

Performs tasks such as, but not limited to the following:-

• To manage commodities such as Packaging, Hardware, Label, Heatsink, Power Cord and Mechanical parts
• Work closely with vendors on new orders, reschedule and cancelation of Open orders
• Ensure Just In Time (JIT) deliveries
• Review estimated time of arrivals for open POs so as to meet weekly target inventory and production demands
• Work with suppliers on PO issuance and shipping arrangements
• Expedite highly critical deliveries in order to meet business needs
• Attend to urgent customers’ or suppliers’ requests or critical issues when necessary
• Creation and Maintenance of SAP Master Data
• Ensure pricing accuracy
• Inventory management
• Support NPI project
• Project Management on material supports
• Any other ad-hoc duties as assigned in accordance to business needs

Requirements:-

• Preferably 1 year or more of relevant experience
• Diploma and above in any disciplines
• Experience in SAP is a huge plus
• Able to multi-task in a fast-paced environment

Work Location:-

• 35, Marsiling Industrial Estate Road 3, Woodlands Ave 5 Singapore 739257

Working Days / Hours:-

• 8am – 5.30pm / 8.30am – 6pm [Mondays to Fridays]

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Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.

Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Job Description:

• Leads for Mechanical completion activities
• Inducts safe work practice and procedure
• Assigns tasks and manage the Mechanical completion team
• Organizes and coordinate FAT’s, EFAT with the vendors
• Coordinates and liaise with other discipline to expedite system handover and prioritize construction sequence
• Reviews and monitor Inspections and systems handover and make the job compliant to project specification
• Develops quantifiable benchmarks and everyone knows when the goal shall be achieved or completed (e.g. KPI)
• Demonstrates leadership in managing the subcontractor and immediate supervisor.
• Plans and control of day to day activities,coordinating with the subcontractor and discuss on the outstanding activities during the weekly progress meetings and arranging materials for the subcontractor to move with the job
• Bridges between the Commissioning team and Fabrication team and ensure the system handover is done as per commissioning requirements
• Coordinates with team members in the preparation of the Risk assessments / Method statement for the activities
• Communicates effectively regards of project expectations to team members
• Identifies and resolve issues and conflicts within the project team
• Manages preservation activities ,changes in project scope, identify potential crisis and devise contingency plans

Requirements:

• Bachelor’s degree in Engineering
• Minimum 10 years relevant experience in similar industry
• Proficient in MS office
• Able to work from heights and/or confined spaces

Mid-Market is a part of Meta’s Small and Medium Business Group, a global sales function focused on connecting small and medium businesses around the world with their customers and helping them grow through Meta's advertising solutions. Small and Medium businesses are the backbone of the Asian economy and our mission in SMBG is to drive growth and transformation for our partners by cultivating trust and inspiring innovation.

Meta is seeking an exceptional sales leader to build, motivate and empower a team of Account Managers that partner with clients across Japan to maximize returns from their marketing investments with Meta through consultations, campaign optimization, education and support. In addition to developing a high-performing consultative sales team that exceeds quarterly revenue, operating KPIs, and product goals, this role will collaborate with other teams and regions to define, test and scale strategic programs that grow the market and improve the Meta experience for clients.

Ideal candidates possess exceptional ability to coach / develop / motivate team members, a passion for growing business through rigorous sales planning and consultative techniques, a keen eye for process improvement and a willingness to roll up sleeves to execute tactics. Success in this role requires the ability to thrive in a dynamic and changing environment, think strategically while being on top of operational goals, and motivate others to help achieve results.

Responsibilities

• Coach, develop and motivate a high-performing sales team to drive Meta customer metrics against territory goals with both a consultative approach and scalable approach
• Empower the team with relevant expertise and resources to deliver strategic advice, advertising solutions tied to client objectives and tactical policy / troubleshooting guidance
• Establish team goals and work with team to devise strategies and tactics to execute, measure and scale results
• drive a high level of operational rigour across sales and business operations
• Collaborate with other Meta teams and regions to develop and drive programs that grow the market and/or improve the Meta experience for clients
• guide team to identify and drive opportunities with a test-and-learn mindset
• Team development including recruiting, training, mentorship and career guidance
• support every individual to realize their full potential

Minimum Qualifications

• Experience reaching and exceeding sales revenue goals by building trust with clients and driving customer growth through consultative sales and scalable programs
• Fluency in English and Japanese are required as this role will collaborate with external stakeholders whose usual business language is Japanese
• Bachelor's degree or equivalent practical experience
• Experience inspiring, leading and developing others, directly managed or as a peer
• Experience leading cross functional teams through change and driving operational excellence through data, process & systems
• Knowledge about the digital ecosystem and business landscape in Japan
• 10+ years of client service or sales and marketing experience

Preferred Qualifications

• Strong working knowledge of the digital marketing industry and experience with direct response online and social advertising campaigns
• Prior work experience and strong working knowledge of digital media and direct response marketing
• Proven direct sales team management experience

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.