• Creative Thinking: Generate innovative ideas for marketing campaigns, promotions, and branding initiatives.
• Content Creation: Develop high-quality content across various channels, including website, social media, email campaigns, and blogs.
• Market Research: Conduct research to identify trends, opportunities, and competitor strategies.
• Analytics: Monitor and analyze campaign performance, using insights to optimize results.
• Team Collaboration: Work with teams across design, sales, and product development for aligned marketing initiatives.
• Budget Management: Assist in managing the marketing budget for optimal resource allocation and ROI.
• Brand Management: Ensure consistent brand image across all marketing materials.
• Reporting: Prepare regular reports on marketing activities with insights and recommendations.
• Email Marketing: Design and implement effective email marketing strategies.
• SEO: Optimize content for search engines to increase visibility and traffic.
• Graphic Design & Video Editing: Create visually appealing marketing materials as needed.

Job Summary:

• Salary up to $4,300 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Maintain strong rapport with tenants ensuring that they have good support to fulfil their retail needs.
• Responsible for running the mall operations in managing the daily operations, maintenance, upkeep of the mall and tenancy relationship and communication with the retailers.
• Conduct daily Mall common area pre-opening checks.
• Management of service contractors to effectively achieve the highest standard.
• Assist in coordinating, and conducting inspections with service providers on routine work, outstanding defects and rectification works.
• Ensuring the building services and common facilities are kept in excellent condition.
• Prepare technical specifications and call for quotation/tenders for Tenancy/Building/M&E related works.
• Complete approved Capex works assigned within the financial year and to ensure expenditures are within budget allocated.
• Conduct regular building inspections to ensure compliance to authorities’ requirements
• Coordinate the procedures and fit-out of the premises leased to retailers.
• Arrange with retailers for handing/taking over of the premises to/from retailers.
• Coordinate all tenancy fit-out and reinstatement activities with retailers, retailers’ consultants/contractors, service providers and Mall Management.
• Assist to collect as-built drawings, insurance certificates, fit-out deposits, service reports and other fees / document in relation to fit-out work, pre-opening and operations from retailers.
• Assist to prepare annual budget, and ensure that expenses are within budget
• Facilitate permanent electricity account opening.
• Manage and supervise contractors’ work, including verifying payment, issuance of LD during non-compliance.
• Conduct mall walks and daily spot checks on term contractors to ensure that works are carried out satisfactorily.
• Assist in the dealings and correspondences with tenants, following up on rectification works, cleanliness, encroachment issues as well as unit’s operating hours.
• Render support on arrears matters by contacting tenants for payment and Notice of Re-entry.
• Liaison with housekeeping, security, pest control, landscaping vendors etc. and conduct regular meeting if necessary.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Job Summary:

• Salary up to $4,000 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• To work closely with team manager and be responsible for planning, packaging and marketing revenue channels, across platforms and sites
• To drive partnerships and collaborations to bring iconic, thematic or first ever events into Mall.
• Generate sales leads thru cold calling, responding to new enquiries, under assigned industries/categories and collaborating and partnering with media and event agencies and third parties
• To achieve year-on-year increase in revenue through meaningful and value driven solutions in offering a diverse reach of our shoppers for advertisers and brands.
• Proactive in generating new ideas, in being innovative
• Support with marketing and management of ad site bookings / renewals, for both onsite and digital platforms
• Be key liaison personnel for client account management, including the clearance of concept, content and creative for revenue channels
• Assist in all enquiries and subsequent follow ups with vendors on maintenance operatable requirements in the mall
• Follow up with onboarding of new tenants
• Knowledge on digital marketing, including understanding analytics and able to provide recommendations will be a bonus

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Job Summary: The Human Resource Executive will be responsible for managing and administering various HR functions, with a focus on payroll computation and CPF submission. They will ensure accurate and timely processing of payroll, adherence to statutory regulations, and efficient management of employee records.

• Manage end-to-end payroll processing, including computation of salaries, allowances, deductions, and benefits for employees.
• Ensure accurate and timely submission of monthly CPF contributions, filings, and other statutory requirements.
• Prepare and distribute monthly payroll reports to management, detailing salary breakdowns, deductions, and contributions.
• Maintain accurate and up-to-date employee records, including employment contracts, leave records, and personal particulars.
• Respond to employee inquiries related to payroll, CPF, and other HR matters in a timely and professional manner.
• Manage end-to-end recruitment process, including sourcing, screening, interviewing, and selecting candidates for various positions.
• Administer and coordinate the onboarding process for new employees, including preparing employment contract, and ensuring all necessary paperwork is completed.
• Handle employee relations matters, address employee grievances, and provide guidance on company policies and procedures.
• Stay updated with employment laws and regulations and ensure compliance in all HR practices.
• Perform any other ad-hoc duties and projects as assigned.

Requirements:

1. Bachelor’s degree in human resource management, Business Administration, or a related field.
2. Minimum of 1 year of experience in HR roles, preferably in a similar industry.
3. Strong knowledge of Singapore employment laws and regulations.
4. Experience in HR practices, including recruitment, employee relations and training and development.
5. Experience in managing end-to-end recruitment processes, including sourcing, interviewing, and selecting candidates.
6. Excellent interpersonal and communication skills, with the ability to build positive relationships with employees at all levels.
7. Strong organizational and time management skills, with the ability to handle multiple priorities and meet deadlines.
8. High level of integrity and discretion in handling confidential employee information.
9. Proficiency in HRIS (Human Resource Information System) and Microsoft Office applications

Job Summary:

• Salary Range: Up $6,000 + AWS + VVB
• Working Location: Central,
• 5 days working day, 1 day WFH

Job Responsibilities:

• Support and assist Crewing Manager in crew management and compliance to regulatory requirements governing Company's vessels
• To ensure crew qualifications/documentation checked and verified prior to joining
• To ensure crew personal file created, updated and uploaded and recorded in POSEIDON
• Prepare Crew Matrix and compile crew documents for submission to client
• Handling all PNI case to compile and collate the cost and documentation
• Handling visas and ensuring legislation of crew certification are adhered
• Handling of flag state application and requirements
• To ensure the crewing functions are executed in compliance with the company IMS
• To ensure that crew shall be put through stringent appraisal process by respective vessel masters and/or appointed shore based superintendent
• To plan, coordinate and execute crew change for Company's vessels
• Handling crewing functions such as crew changes, crew sourcing, recruitment and retention
• To ensure crewing operations are in full compliance with the laws and regulations within the countries that we operate as well as the requirements of the charters
• To ensure joining crews have the necessary competency qualifications to adhere to all applicable regulations and clients requirements
• To build-up localisation ration for the SVS fleet
• Verify crewing expenses and punctual submission of accrual and weekly crewing reports

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Job Summary:

• Salary up to $4,000 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• To work closely with team manager and be responsible for planning, packaging and marketing revenue channels, across platforms and sites
• To drive partnerships and collaborations to bring iconic, thematic or first ever events into Mall.
• Generate sales leads thru cold calling, responding to new enquiries, under assigned industries/categories and collaborating and partnering with media and event agencies and third parties
• To achieve year-on-year increase in revenue through meaningful and value driven solutions in offering a diverse reach of our shoppers for advertisers and brands.
• Proactive in generating new ideas, in being innovative
• Support with marketing and management of ad site bookings / renewals, for both onsite and digital platforms
• Be key liaison personnel for client account management, including the clearance of concept, content and creative for revenue channels
• Assist in all enquiries and subsequent follow ups with vendors on maintenance operatable requirements in the mall
• Follow up with onboarding of new tenants
• Knowledge on digital marketing, including understanding analytics and able to provide recommendations will be a bonus

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Responsibilities

We’re looking for an Accounts Executive to be responsible for the day-to-day accounting &

finance function within the company, reporting to the Office Manager.

• Perform daily accounting & finance duties including receivables and payables processes,

general ledger, tax and bank reconciliation, etc.

• Prepare monthly financial and management reports for group of companies.

• Consolidate accounts and ensure compliance with accounting standards.

• Assist in group consolidation reports.

• Support audit and tax queries.

• Liaise with banks on banking transactions.

• Manage timely closing process and reconciliations, including for intercompany

transactions.

• Support the operational teams in maintaining strong vendor relationships.

Requirements

• Diploma in Accounting & Finance or equivalent.

• At least 3 years of experience in accounting & finance.

• Strong understanding of accounting principles.

• Ability to work in a dynamic environment.

• Ability to work independently with a high degree of accuracy and efficiency.

• Hands-on experience in cloud accounting systems such as Xero would be an advantage

Duties and Responsibilities:

• Assist for the end to end outlet renovation projects and its maintenance duties.
• Project duties including but not limited to on outlet design, site coordination, source for quotations, develop a schedule for project completions, involve in licensing applications, liaise and coordinate with internal stakeholders and external stakeholders such as contractors/ vendors/workers, mall management and suppliers.
• Design outlet layout and floor planning using 3D Max and Autocad.
• Monitor the schedule regularly and ensure completion of projects in time.
• Support the team for existing projects.
• Handle regular maintenance, ad-hoc repair, and renewal of outlet equipment (E.g. fire extinguisher, air-conditioning) promptly, to ensure smooth operations.
• Liaise and coordinate with operations employees and external contractors/vendors for repair and maintenance works.
• Attend to urgent ad-hoc facilities matters as and when required
• Develop and update renovation projects reports, repair and maintenance costing reports.
• Handle administrative duties that is related to project team and maintenance work (eg, assets management, claim invoice through internal ERP system, filing and etc).
• Assist in any other ad-hoc duties as assigned.

Requirements:

• Candidates must possess at least a Diploma in Interior Design / Architecture or relevant field.
• Proficient in 3D Max and Auto Cad.
• Experience in renovation works and project management would have an added advantage.
• Highly motivated and able to work independently, resourceful.
• Cooperative and helpful with other team members.
• A good team player with good inter-personal and communication skill.
• Able to handle various projects simultaneously.
• Graduate with design proficiency are welcome to apply.
• Able to commence immediately or within short notice will be added advantage.
• We regret that only shortlisted candidates will be notified.

The Product Executive has overall responsibility to support the team in achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position where this will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Responsible for promotion and sales of the company's suite of products
• Implementation of sales enablement programs for Tech Data and partners
• Conceptualizing of marketing programs, developing of channel and demand generation to support product group objectives
• Product and Inventory Management of appointed product lines
• Work closely with different stakeholders in the company
• Liaise with and develop relationship with principals, strategic accounts
• Engagement and cultivation of strong rapport with partners and vendors
• Maintenance and development of operational level vendor relationships
• Ensuring highest and continuously improving levels of vendor and partner satisfaction
• Execution of joint initiatives with our vendor and business partners
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes
• Channel distribution development and training
• Gathering of market intelligence on new products, industry trends, competitive development and constant evaluation of potential new product lines
• Maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives
• Support the manager in business forecasting and business planning for product groups with vendors
• Provision of various reports for the purposes of commercial decision making

Requirements:

• Diploma/Degree in IT/Business/Marketing/Sales or equivalent
• Minimum 3 years of working experience in a similar function in the IT industry
• Customer-driven and result-oriented
• Meticulous, self-motivated and able to work under pressure
• A team player with entrepreneur mindset, excellent communication, analytical, negotiation and interpersonal skills

Job Responsibilities:

The role involves managing all legal aspects of the Group's business, including M&As, JVs, and investments, as well as handling general corporate legal matters and compliance. Responsibilities include providing legal advice, managing litigation, ensuring regulatory compliance, and coordinating with external counsel. Additionally, the position entails overseeing compliance policies, corporate secretarial duties, and risk management activities. The incumbent is also responsible for facilitating training, driving continuous improvement initiatives, and liaising with stakeholders.

Requirements:

• Bachelor's Degree in Law required.
• Minimum of 5 years of relevant experience in corporate commercial law, ideally gained in-house or in a law firm.
• Strong understanding of legal advice related to general corporate advisory work, including company and contract law.
• Familiarity with SGX Listing Rules and Regulations is advantageous.
• Completion of ICSA or relevant postgraduate/professional qualifications would be beneficial.

Job Summary:

• Industry: Property Management
• Working location: Multiple sites (commercial and industrial buildings)
• Working hours: Mondays to Fridays 8.30am to 5.30pm + Alternate Saturday: 8.30am to 12.30pm
• Employment type: 2-year contract (renewable)

Job Responsibilities:

• Assist Building Manager in the daily operations.
• Supervise, plan and organise a team of on-site contractors in carrying out planned and ad-hoc maintenance works.
• Investigate, check and analyse reported breakdowns & faults to determine their cause forthe prevention of future occurrences.
• Supervise upgrading projects, if required
• Carry out regular inspection to the facilities and systems and ensure their functionality andreliability
• Ensure contractors carry out works in accordance with contract requirements, includingevaluation of contractors’ performance and review of contract specifications.
• Follow up with term contractors on defects rectification after servicing work.

Job Requirement

• Diploma holder with minimum 3 years in M&E and security system experience.
• Willing to work alternate Saturdays

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Jobscope:

Perform financial accounting and corporate reporting activities:

· Perform month-end closing activities

· Maintain accurate financial records and statements

· Record and process all business transactions in the accounting system using double-entry accounting

· Record transactions and events relating to sales, purchases, receivables, payables and cash

· Record transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs

· Calculate customer and/or supplier account balances and reconcile with totals

· Compile the relevant business documentation used in banking processes

· Process payroll transactions into the organisation’s accounting system

Process business transactions and reports using information technology tools:

· Enter accurate data into the accounting system

· Use relevant Infocomm technology systems and tools effectively for data analysis

· Retrieve system reports from the accounting system for management’s use

· Assign account codes to all transactions in the accounting system

Requirements:

· Diploma in Accounting & Finance or equivalent;

· At least 1 years of experience in accounting & finance;

· Strong understanding of accounting principles;

· Ability to work in a dynamic environment;

· Ability to work independently with a high degree of accuracy and efficiency;

· Hands-on experience in cloud accounting systems such as Xero would be an advantage.

To fulfill this role, the individual will need to:

• Perform business development activities and expand new/existing client base.
• Generate interest to ensure a robust pipeline of opportunities through alternate channels or business ideas to generate more sales with the team.
• Proper qualifications of opportunities and manage engagements either individually or as a team.
• Be responsible for managing all in-bound sales leads and requirements for consulting services.
• Ability to advise clients on their technical requirements which translates it into business outcome for the business.
• Work with internal teams to develop proposals, conduct client presentations and oversee the smooth execution of bid and initial planning of engagements.
• Maintain positive client rapport and relationship.
• Work alongside with the Client Success Managers/ Project Managers to ensure post-sales planning and handover are in order.
• Ability to work under pressure and timeline to meet client requirements. Prioritization will be essential for this role.
• Kept abreast on the industry and competitors’ trend to develop a unique value proposition of our service offerings.

Requirements:

• Diploma/ Bachelor’s Degree in IT/ Cyber/ Business or equivalent is preferred
• Minimum 1- 2 years Cyber Security/ IT related experience.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

LAWHUB LLC's established Conveyancing and Real Estate Department invites applications for the following:

1) Conveyancing Executive to handling private property conveyancing matters.

2) Admin Executive to handle general conveyancing support work. Training will be provided.

Successful candidates can expect to work in a challenging and nurturing environment as well as an attractive remuneration package.

Please send in your resume to The Recruitment Director, 490 Lorong 6 Toa Payoh #03-10 HDB Hub Singapore 310490 or email [email protected] or call Sharon at 9066-7666 (HP) to arrange an appointment.

· Able to handle full set of accounts

· Handle quarterly GST submission and receivables

· Perform Accounts Payable function (i.e process invoices and payments)

· Manage month end close process and ensure all journals, bank reconciliations & etc

· Prepare monthly management reports

· Preparation of year end statutory financial statements

· Preparing documents for annual audits and liaising with auditors

· Liaise and communicate with bankers and internal related departments

· Ensuring compliance with current accounting standards

· Preparation of corporate tax computation

· Preparation of annual budget

· Assist in any other ad-hoc duties as assigned

· Prepare software Skills MYOB Software , IFCA ,Others

· Accounting experience in the Property Development industry would be an advantage

Overall Responsibilities:

• Record AP invoices and issue AR invoices.
• Monitor balance sheet items and following up to clear outstanding items.
• Assisting in month end accounts closing including GL entries.
• Assisting in reconcile monthly intercompany balance.
• Assisting in yearly external audit.
• Maintain filing, document tracking.
• Any other ad-hoc related duties and assignments assigned from time to time.

Requirements:

• Min Degree/Diploma in Accounting or equivalent
• Min 3 years’ experience in full sets of Accounts
• Proficient in Microsoft Excel
• Tactful, detailed, and meticulous
• Knowledge in Syspro Accounting System will be an added advantage

Job Responsibilities

• Ensure timely and accurate recording of invoices in the accounting system.
• Liaise with suppliers and business divisions on any discrepancies in invoices and other supporting documents.
• Review reconciliation of supplier statements.
• Ensure compliance of organizational process/procedures.
• Prepare intercompany schedules and GST reports for submission.
• Work as a team within the department to ensure all documents are properly collated for timely submission.
• Assist in ad-hoc projects assigned from time to time.

Job Specification

• Minimum 1 year of experience in related fields.
• Degree/Diploma in Accountancy or equivalent professional qualification.
• Experience in handling transactions and/or accounts of F&B industry is preferred.
• Proficient in Microsoft Excel.
• Experience in SAP would be an advantage.
• Positive working attitude, meticulous with accuracy & efficiency.
• Able to get along with others and display good team spirit.
• Able to work under pressure and adhere to tight deadlines.
• Written and spoken English. Additional language ability is advantageous.

Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects

Requirements:

• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Jia Ying Community Services Society is a charity organization. Jia Ying has been appointed by the Ministry of Health and the Agency for Integrated Care as an active ageing centre.

The programme executive supports Jia Ying Active Ageing Centre in implementing active ageing programmes for seniors in the community. He/She will assist in volunteer management, liaising with community partners and curating social media campaigns. The programme executive will be given opportunities to participate in fund raising projects and grant proposals.

Our centres and work locations are at Blk19, Hougang Avenue 3, #01-187, Singapore 530019 and Blk 25, Hougang Avenue 3, #01-442, Singapore 530025.

Job Responsibilities:

• Coordinate hiring processes from job posting to onboarding.
• Research and analyze salary data for new hires.
• Manage documentation for new hires and departing employees.
• Maintain employee records and ensure compliance.
• Generate and analyze reports on manpower and other HR metrics.
• Coordinate annual performance reviews.
• Manage work pass applications and renewals.
• Handle medical insurance, work injury claims, and staff reimbursements.
• Support HR policies and handle disciplinary issues.
• Coordinate events and welfare activities for employees.
• Workplace Health Programme: Assist in implementing health initiatives.
• Manage the implementation and operation of a new time clock system.

Requirements:

• Minimum of 5 years in HR and administrative roles, ideally in a manufacturing or factory setting, demonstrating a solid understanding of industry-specific challenges and dynamics.
• Strong familiarity with labor laws, regulations, and HR best practices, ensuring compliance and effective management of workforce-related matters.
• Excellent communication skills and the ability to foster relationships and collaborate effectively with individuals across all organizational levels, promoting a positive work environment.
• Proactive approach to identifying and resolving issues, coupled with strong problem-solving and conflict resolution skills to address challenges as they arise.
• Exceptional attention to detail and organizational abilities, essential for managing multiple tasks, priorities, and deadlines in a fast-paced environment.
• Proficient in MS Office Suite and HR Information Systems (HRIS), enabling efficient data management, analysis, and reporting.

Job Purpose:

The Product Executive has overall responsibility to support the Product Manager for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Implementation of sales enablement programs for Tech Data and partners.
• Implementation of marketing programs to support product group objectives.
• Execution of joint initiatives with our vendor and business partners.
• Responsible for inventory turns, inventory fulfillment and inventory obsolescence minimization.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group.
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Supporting Product Manager in business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.

Knowledge, Skills and Experience:

• Minimum 1-3 years experiences within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications will be an advantages
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Influence business outcomes without having direct control

An Established Shipping Company based in Singapore & China is looking for Accounts Executive

• Min Diploma in Accounting

• Min 5-yr relevant experience

• Responsible for invoicing

• Handling Partial AP/AR

• Responsible for financial and managerial reporting, audit, tax and

banking related matters

• Responsible for the full spectrum of accounting activities

Requirements
- Minimum Diploma in Business Administration/Marketing/Project Management. Fresh graduates are welcome to apply.
- Good command of English and Traditional/Simplified Chinese in written and verbal.
- Good PC knowledge and familiar with MS Office Suite
- Basic understanding in video games is a bonus
- Able to start work immediately

Job Description
- Be able to work both independently and as part of a team
- Responsible for management of media assets and updating product information on digital platforms.
- Compilation and preparation of digital sales reports.
- Assist with basic English to Traditional/Simplified Chinese translation.
- Assist with QA testing of projects.
- Able to work on multiple projects simultaneously.
- Perform administrative and any other ad hoc duties when assigned.

Job Responsibilities:

Client Communications Management

• Set SOP for Client Communications (e.g.: service recovery, guidelines for handling customers from different feedback channels, SLA to customer feedback, preparation of FAQ, etc.)
• Reply all customer enquiries and feedback within stipulated timelines via various channels (e.g.: calls, email, live chat, social media, etc.)
• Assist customers with regards to the status of their orders
• Assist customers or operations team to source / locate products
• Use of initiative to identify and follow up sales opportunity with customers
• Maximize cross sales opportunities in all correspondence by suggesting related products to original inquiries
• Work closely with the Order Fulfillment Team, Inventory, IT and Sales & Operations Team on a daily basis
• Prepare Client Communications reports
• Master and well-trained in handling all customer feedback
• Understand and provide support for exchange and returns
• Constantly look out for ways to improve work processes and Client Communication levels
• Constantly drive improvement in processes and Client Communication levels to deliver KPIs
• Stay in trend and knowledgeable for new Client Communication tools (e.g.: chat line) or information
• Require to work in shifts and on weekends and public holidays
• Any other tasks as and when assigned by the Management

Administrative Duties

• Assist ECommerce team in administrative duties
• Prepare weekly/monthly reports on live chat performance, number of compliments, complaints, feedbacks and enquires accordingly to the sources
• Management of the membership and customer feedback database, i.e. data entry of membership details and feedback forms
• Other ad-hoc administrative duties

Job Requirements:

• Minimum Diploma, preferably with at least 1 year of experience in Service Industry
• Good interpersonal and communication skills
• Proficient with Microsoft Office suite and Email
• Knowledge of Salesforce is an advantage
• Client Communications oriented and committed to handling customer grievance
• Proficiency in both written and spoken English, and at least one other language
• Ability to speak mandarin to liaise with Chinese speaking customers
• Ability to speak German, Italian, French to liaise with the UK customers
• Applicants with experience with global returns and exchange procedures will be highly considered
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry
• Able to work shift hours, weekends, and public holidays***
• Shift allowance provided

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Possess a Diploma or Bachelor’s Degree in engineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management