About The Opportunity

We are currently seeking experienced Cilent Service Executive for our team. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in a timely manner.

What You'll Be Doing

• To manage a portfolio or corporate clients, this position will be the first point of contact and support to the client via emails or calls.
• Troubleshoot and resolve client requests or issues promptly, to coordinate with internal support teams where required.
• Maintenance of Clients' database, including data entry and uploads
• Client implementation and system setups.
• Generate and prepare monthly/ad-hoc Client reports.
• Client contract renewals and upsell of services where applicable.
• Other administrative tasks including but not limited to member card preparation, documentation, filing, etc.
• Assist with Accounts Receivable follow-ups where required.

What We Are Looking for

• Candidates with prior experience with Healthcare Insurance providers will be an added advantage.
• Fresh Graduates are welcome to apply.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal and communication skills.
• Ability to work under pressure.
• Passion for customer service and a good team player.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Join Our Growing Team! As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• To manage a team of 5 members
• Updating and Maintaining cash book record as to ensure that cash book records are updated and maintained
• Assist in monthly and year end closing of accounts
• Creating AR Invoice, AR payment, AP invoice, AP payment and Cash book entry etc.
• To prepare daily cash book timely and completely
• To handle monthly accounts transaction checking to solve discrepancy
• Providing consultant with information and to meet their reporting deadlines
• AR/AP reconciliation and management
• Liaise with tax agents, company secretaries and auditors
• Handle ad-hoc reports and projects as assigned
• Ensure proper and systematic filing is done in a timely and accurate manner
• Assist in handling, managing bank matters and ad hoc matters

Job Requirements

• Minimum Diploma/CAT/LCCI
• Detailed, analytical, dynamic, and able to meet tight deadlines
• Good communication skills in Mandarin and English
• Computer literate and proficient with MS Office and MS Excel
• Have at least 5 years of relevant working experience
• Able to work independently with minimal supervision
• Working exposure in automotive/trading environment preferred
• Must be able to commit 5.5 working days

Benefits:

• Medical, Dental & Insurance coverage
• Work-life Balancce
• Good working location

Job Description

• Develop and carry out an efficient documentation and filing system.
• Maintain inventory and office supplies, anticipate office needs, evaluate new office products, place and expedite orders when required.
• Ensure all office equipment is regularly maintained and in good working condition.
• Handle requests, feedback, and queries promptly and professionally.
• Monitor staff attendance and assist with e-leave applications.
• Assist with reception duties whenever required.
• Assist with preparation of company events.
• Evaluate policies to ensure that they comply with corporate rules.
• Support HR administration duties, including managing daily attendance records.

Requirements for Position

• Proficient in office technology and software applications.
• Able to multitask and prioritize daily workload.
• Quick learner with a knack for adapting to new technologies and tools efficiently.

Qualification and Experience

• Education: GCE "N" Level or equivalent or ITE graduate
• Experience: 3 years of proven experience in similar position

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Able to converse in Mandarin as need to liaise frequently with customers from China
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Open to Fresh Diploma / Degree Graduates as training will be provide
• Willing to work on full weekends (Sat + Sun)

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, with Min 1 weekend)

Salary: Up to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

1. Exceptional customer service and communication abilities.
2. Advanced proficiency in Microsoft Office applications, encompassing Word, Excel, and Outlook, with the capability to manage comprehensive documentation and oversee both Sea and Air shipments.
3. Responsible for ensuring the accurate and timely creation of pertinent export documentation and declarations (e.g., HB/L, MBL, manifest, pre-alerts), customs declarations, Trade-net operations, and invoicing.
4. Ensuring prompt issuance of shipping instructions and manifests to carriers.
5. Executing general shipping tasks, including data entry within systems.
6. Coordinating and communicating shipment details with various stakeholders such as shipping lines, agents, transportation companies, and international counterparts.
7. Oversight of import and export bookings, including declaration and monitoring.
8. Generating invoices for all undertaken tasks.
9. Efficiently managing and resolving customer and/or shipping line complaints and disputes.
10. Undertaking additional duties as delegated by the company.
11. Demonstrating strong organizational skills to collaborate across multiple departments and maintain communication with both local and international clients and prospects.
12. Willingness to fulfill any other responsibilities assigned by management as needed.

Job Description

• Support billing and settlement tasks, ensuring both AR (Accounts Receivable) and AP (Accounts Payable) are completed for all shipments
• Coordinate with warehouse colleagues via system, emails, or calls to get information for billing report preparation
• Seek customer approval for billing details based on their requirements
• Issue bills and invoices to customers
• Check and record AP invoices from vendors
• Prepare, verify, and check logistics billing costs, charging methods, and reports
• Ensure all shipments are invoiced accurately and closed within the required time frame
• Follow up on disputes with customers and suppliers
• Ensure documents are properly filed and archived
• Handle customer inquiries and orders, and attend meetings with customers

Job Requirements

• Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business, Accounting, or a related field
• Over 3 years of experience in logistics or customer service
• Able to work alone and with a team
• Good at multitasking and handling stress
• Strong communication and people skills
• Very detail-oriented
• Skilled in using MS Office (Excel, Word, etc.)

Work Location:

30 Pasir Panjang Road, #07-32, Mapletree Business City, Singapore 117440

Working Hours:

8.30 am - 5.30 pm, Monday to Friday

For interested applicants, please apply this position via "Apply Now" button or send the resume to [email protected].

Job Description

• Manage the day-to-day operations pertaining to the areas of cleaning within the clients’ facilities.
• Provide support during events and the special occasions that require additional attention in terms of cleaning management
• Coordinate with Operations Director, Supervisor and Client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures during the cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyse relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operations plan to improve work procedures and quality service delivery
• Maintain stock and inventory
• Implement maintenance schedules for tools and equipment
• Facilitate effective work processions
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies

Job Requirements

• Minimum of 3 years’ experience in Operations.
• Experience in a Facilities Management / Cleaning industry is an added advantage
• Proven track record in customer service;
• Bi-lingual in English and one other major language
• Excellent communication and interpersonal skills;
• Hands-on and a positive attitude;
• Technically independent with good initiative
• Class 3 driving licence

Job Description

• Coordinate with Operations Director, Supervisor and Client to ensure quality service delivery

• Ensure cleaning teams adhere to safety measures during the cleaning operation

• Assist in budget planning for cleaning operations

• Compile and analyse relevant data to propose recommendations for cleaning process improvement

• Assist in development and review of operations plan to improve work procedures and quality service delivery

• Maintain stock and inventory

• Implement maintenance schedules for tools and equipment

• Facilitate effective work processions

• Assist in resolving existing contract conflicts

• Report potential risks on contractual changes to the management

• Guide teams to respond to major incidents and emergencies

Job Requirements

• Minimum of 3 years’ experience in Operations. Experience in a cleaning industry is an added advantage

• Proven track record in customer service;

• Bi-lingual in English and one other major language

• Excellent communication and interpersonal skills;

• Hands-on and a positive attitude;

• Technically independent with good initiative

• Class 3 driving licence

Singapore Seafood Wholesaler hiring warehouse executive:

We are seafood import, exporter & wholesaler in Singapore.

1) 6 working days per week

2) Location near Clementi MRT

3) No experience required

4) Able to work independently

5) Can work and cooperate with colleugue

6) Able to work under coldroom

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Develop trust relationships with a portfolio of major clients
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Analyze market trends and development that may impact offline marketing activities
• Conduct research to identify emerging trends of consumers
• Design, collect and analyze customer satisfaction and feedback
• Execute activities to communicate business value proposition to customers
• Execute brand campaigns
• Forecast emerging market needs
• Generate customer awareness

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Recruitment & Onboarding

• Manage job advertisements
• Arrange and conduct interviews
• Prepare and explain letter of appointment
• Conduct induction for new employees
• Create employees’ p-file and record in HRIS
• Update recruitment report

Foreign Employee Work Pass

• Apply and renew work passes
• Arrange for work pass related medical test
• File tax clearance for resigning foreign employee
• Cancel work pass for foreign employee

Training & Development

• Conduct annual training need analysis
• Source and apply for training programs
• Ensure training documentations are in place
• Ensure participants receive their certifications
• Update training report

Retirement and Re-employment

• Discuss re-employment initiatives with HOD
• Ensure all re-employment exercise is conducted on time

HR Administration

• Administer HR related letters and memo
• Ensure employee personal and employment details are up to date
• Ensure timely submission of MOM surveys
• Manage HR claim and welfare matters.
• Organise and execute annual D&D
• Revise employee handbook when needed.
• Revise HR policies and letters when needed.

Job Requirement

• At least 3 years of HR experience, preferably in recruitment and/or training.
• Good communication skills in English, both written and spoken.
• Self-motivated and proactive.

Job description

• Provide day-to-day support for HR functions.
• Process payroll.
• Maintain and regularly update master database (personal file, personal database & etc.) of each employee.
• Assist in recruitment & selection activities.
• Administer onboarding / exit clearance activities
• Handle work passes application, renewal and cancellation.
• Maintains company organization chart and employee contact list.
• Liaise with insurance company on staff insurance and claims
• Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.
• Handle disciplinary issues of foreign workers.
• Assists to prepare and submit IR8A for all operational workers.
• Manage workers’ quarter.
• Handle company certificate (BCA/ Slots/ Bizsafe) & Company Insurance
• Perform general office administrative duties such as stationary / pantry requisition and maintenance of office equipment / facilities;
• Any Ad-hoc assigned by your superior.

Requirements

• Minimum Diploma or Degree in Human Resource or equivalent
• Minimum 2 years of relevant working experience in HR and Admin functions in construction industry.
• Knowledge in employment act and work pass application process
• Good knowledge in Microsoft Office, especially Excel and Word
• Able to work independently and as a team player
• Good communication and interpersonal skills
• Meticulous and well-organized
• Work Location near to Beauty World MRT Station.
• 5 Days Work Week.

JOB SUMMARY

Provides administrative, project and executive support to the Director by ensuring that all tasks are completed according to established policies and procedures in an efficient, timely and accurate manner.

JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

• Maintain and organise a full set of records for all files, minutes, activities, projects and data bases and to obtain all information from internal and external stakeholders and knowledge at fingertips and able to engage all stakeholders and customers and advise them on all issues raised.
• Organise meetings & take minutes and provide timely updates on the actionable items assigned to each person.
• Writing reports, updates and analyse issues and to achieve set outcomes and proactive in achieving creative solutions. Present papers and persuade the audience,
• Quickly understands the business and be a value-add contributor.
• Detailed and meticulous, must be committed to work, willing to be involved without being asked and to achieve results on all on-going matters and even in fluid situations.
• Result oriented, self-starter, starts and completes all tasks with achievements within time-frame and constantly improves tasks.
• Well organised in calendar, handling of reports, following up on work tasks and answering email correspondence, scanning of documents and mailing of letters or packages.
• Other general administration ad hoc job as instructed by management.
• Logical, clear and concise writing and ability to grasp concepts and to communicate ideas and issues at hand. Ability to write a good summary.
• Excellent communication and speaking skills;
• Any other tasks requests by the Legal Director, Management and the Board.

Job Responsibilities:

• SEO Planning: Familiarize yourself with the principles and characteristics of overseas well-known search engines such as Google and Bing, familiarize yourself with the ranking rules and laws of PC and mobile terminals, and formulate optimization strategies such as brand word inclusion, keyword opportunity analysis, site structure optimization, page content optimization, link optimization, and improve natural ranking and natural traffic.
• Internal Link Optimization: Have certain internal website optimization capabilities, grasp the techniques of website content optimization, keyword optimization, internal link optimization, code optimization, and image optimization.
• External Link Promotion: Have certain resources to obtain external links.
• Content Development: According to the company's existing materials and industry materials, integrate and edit the content required for SEO optimization.
• Competitive Analysis: Analyze and summarize competitors' SEO methods, and combine the analysis results to formulate and apply them reasonably to website SEO schemes.
• Data Monitoring: Track and analyze the indexing status of mainstream search engines, SEO keyword rankings and traffic, website search traffic change trends, suggest regularly forming reports, and continue to optimize.

Requirements:

• Bachelor's degree or above, with good English proficiency, at least level 4 or above.
• At least 2 - 3 years or more overseas SEO optimization experience, preferably in the tool product industry.
• Have excellent analytical skills and a data-driven mindset, able to make decisions and optimizations based on data.
• Proficient in website SEO optimization techniques, understand the working principles of search engines, website tag management optimization, website layout, and keyword optimization. Can effectively select keywords, determine matching patterns, track and adjust keyword rankings, and be familiar with the mining and layout of long-tail keywords.
• Passionate about the SEO industry, good at exploring and researching SEO new trends, paying attention to and analyzing competitors' optimization strategies.

------------- Send me your resume via WhatsApp ❤ WhatsApp: (https://api.whatsapp.com/send?phone=6592377799) I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564 Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Key Responsibilities

• To be involve in full spectrum of employee life cycle from recruitment and selection, compensation and benefits, onboarding and offboarding, performance management, employee relations, staff wellness, etc
• Responsible for manpower billing and verification, including raising e forms in myHR for routing approvals
• Budget planning and tracking
• Prepares weekly/monthly HR related reports for management and reporting
• Help oversee department activities and act as a second line support to the HOD
• Undertake other ad-hoc duties/projects as assigned by the team

Requirements

• Degree in Human Resource or Finance and Business related discipline
• Minimum 2-3 years of relevant experience
• Able to manage high volume activities and handle data confidentiality
• Able to work under tight timeline and respond to changing priorities
• IT savvy and proficient in Microsoft Office suite
• Organised, meticulous and proactive
• A team player with good interpersonal skills

Job description:

• Responsible for the whole IT operations within the company, including software & hardware support, security, anti-virus protection, network maintenance, club website, social media, etc.
• Provide all network, POS and PCs support in the Club
• Provide IT technical assistance and support for all staff within the Club
• Conduct training for non-technical workers on business information systems
• Conduct to diagnose, trouble-shoot and resolve problems with servers, desktop and networks
• Liaise in sourcing and purchasing hardware and software to support the Club's business information system
• Database management administration
• In-charge of software & hardware renewal licencing.
• Responsible for documentation of work processes, system workflow and operating procedures
• Any other duties as assigned by the Management

Requirements:

• Strong technical background, with understanding or hands on experience in administering Office 365, Active Directory, LAN & WAN network routing, IT infrastructure equipment and cyber-security solution

Other Information

• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park
• Permanent role with attractive benefits
• Meals provided
• Company transport provided (Clementi MRT Station)

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Job Responsibilities include, but not limited to:

1. Prepare journals for month-end closing to maintain precise financial records and support accurate reporting.
2. Conduct cycle counts on the club's sport stock inventory to uphold inventory accuracy and mitigate discrepancies.
3. Prepare monthly audit schedules as assigned and promptly follow up on outstanding matters.
4. Perform monthly bank reconciliations to validate financial transactions.
5. Assist in processing all vendors' invoices timely and accurately in accordance with policies and procedures.
6. Reconcile vendors' statements of account and proactively address any outstanding issues or discrepancies.
7. Support month-end inventory counts to verify stock levels and contribute to effective inventory management.
8. Provide assistance to AR and Cost Control section as needed.
9. Undertake any other ad-hoc duties as assigned, demonstrating flexibility and willingness to contribute to team objectives.

Job Highlights

• Competitive Salary Package
• Healthcare Coverage, Medical & Dental Benefits
• Career Advancement with Recurring Bonus

Objectives:

The selected candidate will be part of a business that is a market leader in the bearings industry that is expanding across SEA. Reporting to the Business Manager in Singapore HQ, the successful candidate will have high opportunities for organic growth within assigned markets. The Sales Executive will be responsible for sales in the assigned market region and a key point of contact for leads, exploring potential sales, and developing the sales pipeline to meet monthly targets.

Job Responsibilities

• Identify sales opportunities and develop new Accounts.
• Drive sales, monitor & track, and take necessary actions to ensure that goals are met.
• Achieve monthly sales targets and objectives.
• Prepare and submit quotations/proposals/tenders.
• Ensure customer orders are processed accordingly.
• Manage and grow existing accounts to ensure continuous growth.
• Expand market share with existing and new customers.
• Enhance value-added selling approach.
• Provide quality after-sales service to customers.

Job Requirements

• Candidates with a Diploma/Degree, ideally in Mechanical Engineering, are preferred.
• Sales experience and a proven track record of relevant accomplishment in the Automotive/industrial business sector are preferred.
• Strong interest in sales, business development, and a customer-oriented mindset.
• Organized, Structured, Presentable, and Professional.
• Strong interpersonal skills to deal with different levels of customers.
• Strong ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Proven ability to drive the sales process from plan to close.

Singapore Raffles Music College (SRMC) is a leading institution committed to nurturing creative talents and professionals in the music, dance, and creative arts scene. We believe in the transformative power of arts education and are dedicated to excellence in preparing our students to become leaders in their respective fields. Join our mission to inspire the next generation of artists and musicians in a work environment that is fun, fast-paced, and focused on outcomes.

We are looking for someone with skills in organization, communication and multitasking, with an emphasis on detail orientation and the ability to work in a dynamic environment.

Job Description:

• Facilitate the processing of agent / student application forms and improvement of internal processes
• Conversion of leads to long-term programme
• Handling student attendance
• Handling lecturer claims and event expenses
• Coordinating Raffles Talent Academy's (RTA) events
• Managing budget of RTA events/projects
• Interact with Lecturer, students’ parent, students
• Organise activities and workshops for students or public
• Gather feedbacks from stakeholders, able to investigate and resolve feedback/complaints efficiently and tactfully
• Assist in business development of RTA
• Handle logistical coordination with teachers, staff, and third parties
• Handle customer inquiries and support across multiple channels
• Manage communications with current clients
• Follow up on sales leads and inquiries

Job Requirements:

• Able to start work within short notice
• Able to work on Saturday (5-day work week)
• Detail-oriented, meticulous, responsible, independent and able to multitask in a fast-paced environment
• Strong organizational and time-management skills
• Positive, hardworking and friendly attitude
• Good interpersonal and communication skills
• Effectively bilingual in English and Chinese to handle Mandarin-speaking clients

Why Join Us?

• Dynamic Work Environment: Thrive in a culture that is creative, fast-paced, and dedicated to excellence
• Career Growth: Enjoy opportunities for professional development and advancement in a leading arts education institution
• Impactful Work: Play a key role in shaping the future of arts education and making a meaningful impact on students’ lives

• Ensure smooth order process flow from start to end and rendering full support to the Corporate Sales Team
• Handle all sales orders including manual order entries, processing, releasing orders to warehouse for processing and arranging local/export shipments
• Issuance of delivery orders (DO) and invoices. Verifying prices.
• Picking of goods according to documents.
• Delivery logs (daily) filing and completion. Ensure timely and completion of all deliveries and Master delivery log card (daily).Basic technical knowledge of all vegtables and fruits
• Knowledge of the problems of agriculture industry
• Initiative, drive and enthusiasm
• Excellent communication and'people skills'
• Good planning, IT and organtzational skills
• The ability to work calmly under pressure
• Willingness to travel in the assigned area
• Knowledge on handling import shipments
• English and Mandarin at excellent level
• Working days: 5 Days week (Off on Weekday and Sunday)

• Min. Education Level : Dipolma or Bachelor Degree
• Field of Study : Logistics, Sales or Marketing relevant field
• Year of Exp Required : 2
• Skills : Team Player, Sales, Customer service, Direct marketing - Campaign development, Marketing Promotions, Handling customer complaints, Interpersonal skills, Communications skills
• Language : English, Chinese (Mandarin)

Manage Regional Service Parts inventory and ordering activities.

Develop appropriate purchase plans of service parts for new product releases and establish initial inventory to support new product releases.

Maintain service parts inventory at appropriate levels. Prepare regular reports for management review of inventory levels and movements.

Purchase and stock planning for all products for the purpose of generating monthly targeted sales and maintain adequate Parts stock level.

Manage service parts order processing activities; place regular purchase orders with various suppliers (Mainly Head Quarters).

Coordinate with Suppliers to ensure timely delivery of goods and monitor future developments that may affect availability and delivery.

Prepare analysis of alternative courses of action to optimize parts supply plan and initiate action necessary to correct unforeseen stock shortages. Contact suppliers to rectify any problems.

Coordinate with warehousing staff and suppliers, internal and external to Canon, to monitor delivery and Product Quality, Environmental, Health and Safety Management (QEHS).

Support/ Assist for Project basis activities for After-Sales Marketing/ Spare Parts Marketing such as Parts Inventory Optimization, Parts Channel Business Management, using Statistic & Marketing knowledge.

Plan & implement Regional Service Parts Marketing Action Plans, Parts planning projects and provide input on process improvements.

1) Diploma or degree in Supply Chain Management or equivalent.

2) Min. 5 years of working experience in the same field.

3) Possesses good knowledge of data analysis skills and proficient in MS excel would be preferred.

4) Well spoken and written communication and interpersonal skills.

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

You will be part of the GetGo Fleet Quality Team to oversee and manage GetGo’s fleet, partner workshops, and insurance-related matters. You will collaborate closely with our affiliated workshops and insurance providers to oversee fleet quality and delivery schedules, ensuring the delivery of the highest fleet quality to our users. You will also support the Trust & Safety (User Trust) team with quotations on accidents and damages.

Day to Day Activities

• Assess damages on GetGo vehicles and work closely with internal teams for any subsequent actions to be taken
• Manage and follow-up with affiliated workshops to monitor and ensure smooth delivery of GetGo vehicles in a timely manner
• Collaborate with various teams including but not limited to our Fleet Operations, Trust & Safety and Finance teams for issues pertaining to Fleet Quality
• Liaise with insurers pertaining to insurance matters such as accident reporting, investigation, and repudiation issues
• Generate quotations for accidents and damages to our fleet based on photographs provided by customers and our internal teams

Who We Are Looking For

• Minimum two (2) years of experience in either workshop or motor insurance environment within the automotive industry
• Ability to assess and prepare estimated accident and damage repair quotations preferred
• Excellent communication and interpersonal skills
• Familiar and comfortable working with MS Excel/Google Sheets

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!