IT Executive

We are looking for a dynamic and passionate IT Executive.

Job Description

• To develop and implement IT operating procedures at Company level with provision of training to all employees.
• Responsible for managing the company’s entire network systems, including but not limiting to hardware configurations and software installations.
• Issuance of IT assets to new hires and collection IT assets
• Responsible for researching, diagnosing and troubleshooting to identify solution(s) to resolve system and/or network issues within the company.
• Act as a liaison between 3rd-party vendor and internal staff during problem escalation until issue is resolved with proper documentation.
• Coordinate warranty services and perform health checks by monitoring availability and functionality of the network systems.
• To manage and keep proper log records of IT issues for traceability and audit purposes.
• Any other relevant duties as and when assigned.

Requirements

• Minimum Diploma holder in Information Technology, Computer Science or similar field.
• Equips with 2 to 3 years of relevant working experience with extensive knowledge in computer hardware systems and familiarity in general OS systems, Enterprise, programming languages and office software applications.
• Has good IT and problem-solving skills
• Demonstrate project management skills, goal-oriented, and possesses strong delivery/milestone focus
• Excellent interpersonal communication skills and stakeholder management skills, good collaborative team spirit, and a can-do attitude.

Job Description :

-Manage the CEO’s calendar, scheduling meetings, appointments through close communication

-Coordinate meetings and conference calls

-Research and gather information on various topics to support Management’s decision-making process

-Proactively anticipate CEO’s needs and take initiative to address them independently

-Support the Corporate Planning & Coordination department to draft and prepare professional documents, presentations, or reports as assigned

-Organize, plan, and perform other administrative duties as assigned

-Manage and maintain databases, records, and confidential files, ensuring data integrity and security.

-Assists in ad-hoc reports on special projects as needed

Requirement:

-Minimum Bachelor’s/University degree or equivalent experience

-5 Years of experience from EA or Administrator

-Highly proficient in Microsoft Office

-Consistently demonstrates clear and concise written and verbal communication skills

-Can Work indipendently

Sciente is a multi-award winning and a leading business technology consulting services provider within banking and insurance industry sectors of Singapore, Malaysia, India, Philippines and USA.

This contract role is to cover the Lead Accounts Executive during her maternity period. Role may be converted into a permanent role based on the business demand during 2024.

The incumbent will assist the Accounts department in the full-spectrum of operational activities:

• Manage activities for full set of accounts;
• Perform daily accounting and finance duties including receivable and payable processes, general ledger, tax and bank reconciliation, etc.;
• Manage end-to-end process of Scope of Work (SOW) for services offered to clients and issuance of invoices accordingly;
• Monthly processing and checking of payroll and reimbursement for external associates;
• Preparation of ageing report and follow up with customers on outstanding payments;
• Maintain proper filing and documentation of records;
• Maintain the fixed assets register and ledger;
• Assist Manager in meeting the stipulated dead-lines for various transactions such as GST returns, IR8A, IR21, tax returns, etc;
• Participate in Payroll projects including implementation/replacing of system;
• Assist in auditing the accuracy, completeness of the documents and records (ie. SOW, Invoices, payroll information, contract, etc).
  

Qualifications and Experience:

• At least a Diploma in Accounting or equivalent;
• At least 4-5 years of relevant work experience related to activities for full set of accounts is mandatory;
• Able to use an accounting software, preferably Tally;
  Excellent communication (verbal/written) skills in Malay (Bahasa Malaysia) and English are very much required because this role requires communication with Malaysia govt. agencies;
• Confidence in communication with clients on a regular basis;
  Proficient in Microsoft Office applications such as Word/ Excel;
• Experienced in high volume invoice management, hands-on with Singapore payroll, expense claims etc., AR/AP operations and in submitting GST returns, IR8A, IR21 etc.
  

Our office location is in Changi Business Park, near to Expo MRT.

To know more about us, please visit https://www.sciente.com

Only shortlisted candidates meeting mandatory skill requirements shall be notified.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

As an Accounts Payable, you will play a crucial role in ensuring accurate financial transactions, timely payments, and assisting in ad-hoc payroll processing. This position demands meticulous attention to detail, time management to meet datelines and month-end closing working along with the FM. There will be some form of cash handling and cashiering working with income auditor.

1. Accounts Payable:

• Daily input of all Tax invoices received into SUN accounting system,
• Process Tax invoices and Expense claim reports for payment approval.
• Prepares payment via OCBC Velocity single or batch run for approval and authorization.
• Verify and reconcile vendor statements (SOA) to maintain accurate and complete records.
• Ensure compliance with internal policies and external payment regulations.
• Resolve discrepancies with vendors and internal departments.
• Manage cash float reimbursement, working with income auditor.

2. Payroll Processing (Assisting FM):

• Administer and process ad-hoc payroll accurately and timely, verified by HR.
• To address employee inquiries related to ad-hoc payroll matters.

3. AP and GST Reporting:

• Prepare, reconcile accounts payable and timely close of AP for month-end closing, working with Procurement and Receiving on early cut-off of invoices,
• Prepares the accruals journal at month end for regular suppliers and delivery dockets not paid.
• Collaborate with the finance team to provide accurate financial data.
• Reconcile bank statements and credit card transactions and ensure accuracy of all financial transactions.
• Prepare quarterly GST Input tax returns for review.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field.
• Previous experience in both accounts payable and payroll functions, preferably in the hospitality industry.
• Strong understanding of accounting principles, tax regulations, and labor laws.
• Proficiency in relevant accounting software and Microsoft Office Suite.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Proven ability to work under pressure and meet deadlines.

Responsibilities:

· To communicate and manage delivery schedules to meet the customers needs

· Co-ordinating with various departments on the production process from graphic, printing, binding to packing and resolving problems encounter in these areas

· Process and follow up on customers' orders

· Involve in customers’ visits when they are in the plant and provide assistance when necessary

· Attend to customers phones and e-mails enquiries

· Ensure timely and accurate shipment of products to local and oversea customers.

· Manage customers records and provide orders information to customers

Requirements:

· Minimum GCE “O” or equivalent

· At least 2 - 3 years of relevant experience, preferably with manufacturing operational exposure

· Proficient in MS Office

· Pleasant personality and good interpersonal communication skills

· A mature, self-driven and proactive team player

· Meticulous, able to multi-task and work independently

HR Duties:

• Conduct recruitment effort for all vacancies and in charge of related matters pertaining to new employee orientations & documentations etc.
• Be responsible for generating and upkeep of documentations relating to Human Resource Executive.(Staff P-Files )
• Handle employee on boarding and off boarding
• Calculating employee overtime
• Manage the leave, claims & payroll modules in Human Resource Software.
• Assist in preparing & maintaining the Employee Handbook, Organization Chart and Employee Directory etc.
• Be in charge of insurance matters of staff which includes document submissions, follow-ups with insurer etc.
• Apply training course to employee
• Assist in the management of staff welfare functions (i.e. events, trainings etc.)
• Assist with office administration–including pantry management, procuring office supplies or furniture, invoice management etc.
• Communicate with staffs on human resource and administrative functions.
• Answering enquires from employees.
• Stay updated with MOM guidelines and COVID regulations, and ensure the office is compliant with the most updated regulations.
• Application, Renewal and Cancellation MOM work pass
• Perform any ad hoc administrative duties as assigned

Selection Criteria and Minimum Qualifications:

• Diploma/Advanced/Higher/Graduate Diploma in Human Resource Management or equivalent working experience as a HR/Admin Executive
• Possess good communication and interpersonal skills.
• Possess good understanding of employment law and processes
• Good knowledge of MOM regulations and other statutory board’s regulations.
• Ability to multi-task in a fast-paced work environment and meet deadlines.
• Able to start work on short notice

Tasks & responsibilities

· Handle full spectrum of Accounts (General Ledger)
· Support our Sales team on the project purchasing and billing.
· Prepares monthly and yearly closing of accounts.
· Monitor income and expenses closely.
· Input accounting entries and ensure the integrity of data in the system.
· Maintain a proper filing system to ensure files are recorded.
· Assist Tax Agent in the preparation and filing of tax returns and ensure compliance with relevant regulations in Singapore.
· Prepare financial reports, including balance sheets, income statements, and cash flow statement.
· Conduct cost accounting activities to monitor and control expenses.
· Assist in monthly closing of accounts & processing month end journal.
· Analyze & prepare GST reports, perform monthly bank reconciliation.
· Assist in the internal and external audits to ensure compliance with financial regulations and company policies.
· Manage accounts payable and accounts receivable processes accurately and in a timely manner.
· Perform additional accounting task assigned by the Finance/Accounting Manager and Group CFO.
· Handling of all Accounts related matters.
· Provide general office admin support being assigned by manager/CFO.
· Receive telephone calls and direct callers to the appropriate officers and provide available information, where required.
· Travel overseas as and when required.
· Perform any job assigned from time to time by the Management.

We are seeking an experienced marketing executive with a strategic vision to join our growing organization. In this position, you will work to develop marketing strategies and campaigns to increase company revenue and grow product awareness. You must have extensive knowledge in marketing, sales, and promotion, coupled with a creative mindset and strong leadership skills.

Duties and Responsibilities

• Develop a marketing strategy in accordance with the overall company goals and vision
• Prepare and manage a marketing plan for an intended product, service, idea or event
• Help create and promote the overall brand identity of the company
• Be a vital force in the creation and distribution of all varieties of marketing materials
• Plan, direct, and organize advertising and promotional campaigns/events
• Collect and analyze market research data and apply it to current projects
• Identify potential markets and test them extensively
• Provide updated status reports with statistics concerning current marketing projects
• Run campaigns across multiple social media platforms
• Design and oversee ad layouts
• Write copy and content for marketing material
• Attend marketing conferences and seminars as required
• Oversee and prepare marketing budgets
• Establish beneficial pricing strategies with Manager
• Foster and manage positive customer relationships

Requirements and Qualifications

• Bachelor’s degree in marketing, business administration, or related field; Fresh Graduate are welcome
• Extensive experience in sales, marketing, advertising, and brand management will be preferred but not necessary
• Experience in website design and content development; experience in copywriting preferred
• Digital marketing/advertising expertise preferred
• Experience crafting spreadsheets and other data collection/presentation methods
• Extensive knowledge of current and relevant markets preferred
• Stellar written and oral communication skills

Responsibilities:

• Responsible for the full spectrum of General Ledger (GL) functions
• Assist in month-end / year-end closing.
• Responsible for reconciliation and updating of balance sheet schedules (Fixed Asset, Prepayment, etc)
• Prepare the required audit schedules for month-end and year-end audited financial statement
• Update monthly cash flow file.
• Reconciliation of Interco transactions, communication discrepancies and confirmation of balances
• Prepare quarterly GST submission & returns
• Support external audit activities and prepare information with tax agent during year-end financial audit
• Maintain a proper filing of documents
• Any ad-hoc tasks as assigned

Requirements:

• Diploma in accounting or equivalent professional qualification
• Possess 1-3 years’ relevant experience in General Ledger preferred
• Meticulous, good time management and communication skills
• Positive attitude and willing to learn
• Able to work independently with minimum supervision
• Experience with SAP B1 is advantage

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

Responsibilities

• Set up, prepare and model building development as planned /designed by Architect/QP, in BIM (Revit) – Architecture according to BCA BIM standards
• Competence in preparation of 2D and 3D AutoCad Drafting
• Draft submission Cover Letters addressing respective building authorities for various the project development stages
• Submission of drawings and documentations to all building authorities – URA, BCA, SCDF, LTA, NEA, PUB, NParks, etc to obtain respective Approvals /Clearances, including Amendments
• The above apply to all major stages of project development – DC, BP, Tender, Construction, and TOP/CSC.

Requirements

• Diploma in Architecture/ Built Environment/ BCAA Diploma in Architecture (Technology) or its equivalent
• Minimum 3 years of relevant experience in the construction industry
• Conversant in BIM (Revit) and AutoCAD platforms to perform drawing and design work
• Experience in Corenet Submission requirements, procedures and standards for BIM (Revit) and AutoCad (2D) format
• Experience in the use of BIM tools for design / tender / construction documentation
• Experience in annotations and descriptions for 3D models and 2D drawings.
• Knowledge in basic regulatory requirements (URA, BCA, SCDF, PUB, NEA, LTA, NParks, etc), and Arch related Codes of Practice
• Experience in annotations and descriptions for 3D models and 2D drawings
• Skills in presentation applications like V-Ray, Lumion, Enscape, etc will be advantage
• Possesses good interpersonal skills for coordination and collaborative processes on multi-disciplinary basis
• Only Singaporean

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

• Manage end-to-end recruitment process
• Administer on-boarding and off-boarding programs
• Coordinate and communicate with other departments to meet staff training needs
• Manage staff training matter and administer training related funding and claims
• Ensure the correct recording of all relevant record logs and documentation
• Organise and execute employee engagement and welfare activities
• Maintain and update employees' personal files
• Follow-up on contract renewal and expiry
• Handle employee relations matter
• Handle HR letters and correspondence
• Support HR activities and initiatives
• Provide support on office administrative matter
• Other general HR admin duties

JOB SUMMARY

Provides administrative, project and executive support to the Director by ensuring that all tasks are completed according to established policies and procedures in an efficient, timely and accurate manner.

JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

• Maintain and organise a full set of records for all files, minutes, activities, projects and data bases and to obtain all information from internal and external stakeholders and knowledge at fingertips and able to engage all stakeholders and customers and advise them on all issues raised.
• Organise meetings & take minutes and provide timely updates on the actionable items assigned to each person.
• Writing reports, updates and analyse issues and to achieve set outcomes and proactive in achieving creative solutions. Present papers and persuade the audience,
• Quickly understands the business and be a value-add contributor.
• Detailed and meticulous, must be committed to work, willing to be involved without being asked and to achieve results on all on-going matters and even in fluid situations.
• Result oriented, self-starter, starts and completes all tasks with achievements within time-frame and constantly improves tasks.
• Well organised in calendar, handling of reports, following up on work tasks and answering email correspondence, scanning of documents and mailing of letters or packages.
• Other general administration ad hoc job as instructed by management.
• Logical, clear and concise writing and ability to grasp concepts and to communicate ideas and issues at hand. Ability to write a good summary.
• Excellent communication and speaking skills;
• Any other tasks requests by the Legal Director, Management and the Board.

We are looking for a Payroll Executive to join the team.

As a Payroll Executive, you will be playing a pivotal role in managing and executing the organisation’s payroll processes. You will contribute significantly to organizational efficiency and foster a positive employee experience by ensuring employees are compensated accurately and on time. Adaptability to evolving regulations and a proactive approach to problem-solving are traits that contribute to success in this role.

Responsibilities

• Implement full spectrum of employee payroll cycle and functions.
• Ensure monthly and ad-hoc staff salary payments, together with reimbursement claims, are processed promptly.
• Manage and update employees’ payroll records and documentations.
• Submission of claims for Maternity Leave, Paternity Leave, Childcare Leave, NS Make-Up Pay claims and other government fundings.
• Prepare and submit monthly contributions details to Central Provident Fund Board.
• Submit employees’ income information to Inland Revenue Authority of Singapore via Auto-Inclusion Scheme.
• Process tax clearance (IR21) for foreign employees.
• Process insurance claims for staff.
• Respond to staff enquiries for payroll matters.
• Generate monthly payroll summaries for Finance Department and liaise with internal and external auditors during payroll audit.
• Assist with other ad-hoc HR duties as assigned.

Requirements

• Diploma in Human Resources, Finance, Administration or related fields of study.
• At least 5 years of relevant experience.
• Understand and well-versed with local employment laws and tax regulations.
• Meticulous, able to work independently and proven strong time management skills.
• Able to demonstrate integrity and ownership during the course of work.
• Proficiency in MS Excel.

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

Job Description

• Draft business reports, social media posts, write ups etc
• Collaborate across different business units to support the execution of projects and tasks when necessary
• To liaise with the reporting officer/management to develop and deliver strategic operational goals
• Facilitate in the creation of memos, SOPs, forms, presentation materials etc
• Lead and manage document tracking and administrative initiatives
• Ability to deliver presentations to internal and external stakeholders when required
• Assist in liaising and sourcing of vendors for office related equipment and/or services
• Assist and support the coordination of visits
• Assist and support in the planning and execution of events and tradeshows
• Provide administrative and operational support as assigned by the reporting officer

Requirements

• Diploma/Degree holder in Business, Marketing or equivalent
• Minimum 3-4 years of relevant experience in operations related activities or equivalent
• Possess good organisation acumen, excellent communication and interpersonal skills to engage management and stakeholders
• Ability to work efficiently to meet tight deadlines.
• Comfortable with ambiguity.
• High learning ability, agility and adaptability
• Meticulous, well-organised, detail-oriented, pro-active and able to multi-task
• Excellent time management skills and ability to prioritise work
• Able to work independently as well as a team player.
• Good working knowledge of Microsoft Office programs such as MS Word, Excel, PowerPoint etc.

*Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business.

*Studies/Administration/Management, Finance/Accountancy/Banking, Human Resource Management or equivalent.

*At least 3 Year(s) of working experience in the related field is required for this position.

*Required Skill(s): Proficient in MYOB, Proficient in MS Office, Good Communication Skill, Good Writing Skill.

*Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

Job overview

Panasonic Cold Chain Asia is one of the leading company in Commercial Refrigerators and Foods Service Equipments. We are hiring Customer Support Executive to handle and support our Sales activities with our current distributors within our Sales territory.

Job responsibility

1. Able to handle and maintain close relationship with current distributors.

2. Prepare distributors' monthly sales forecast.

3. Liaise with factory on Product, Shipments, & Price etc.

4. Liaise with distributors on their orders, shipping date etc.

5. To monitor distributors' sales target.

6. PSI

7. AR collection

Requirements

Knowledge of Excel, Words & PowerPoint.

Dealing with Japan & China factory. Proficiency in English & Chinese is a must.

Only Singaporean

Qualification

GCE 'O' Level and above

Salary range

S$2,800 to S$3,200

Responsibilities:

• Perform Accounts Receivables functions (Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable).

• Creates invoices according to company practices; submits invoices to customers.

Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.

• Maintain proper files for accounts receivable section, and to assists in audit

• Performing any other duties assigned by management Requirements:

Job Requirements:

• GCE ‘O’ / ‘N’ Level / Diploma / ITE certificate in business / accounting is preferred

• Possess basic accounting knowledge

• Preferably 1 year of relevant experience in Hotel accounts

• Good knowledge of Microsoft Office Excel and Words; able to work independently with minimum supervision and meet deadlines

Only shortlisted candidates will be contacted.

Primary Responsibilities

Business Performance

· Prepare periodical department budget & forecast, manage all operational costs within budgets

· Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable

· Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals

· Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

· Compile and update Standard Operating Procedures for all areas of responsibility periodically

· Ensure that all auditing and reporting standards are conveyed to staff and adhered to

· Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

· Conduct quality control inspections of all areas of the hotel and share results with the team

· Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning

· Conduct monthly Staff Meetings and daily briefings with Operational Managers

· Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies

· Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Team Management

· Interview, select and recruit Housekeeping employees

· Identify and develop team members with potential

· Conduct performance review with the team

· Constantly monitor team members’ appearance, attitude and degree of professionalism

· Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

· Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

· Prepare payroll and gratuity reports

· Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

· Manage organization and cleanliness of departmental areas by conducting weekly walk through

· Perform other duties assigned by the Management

him/

Main Complexity/Critical issues in the Job

· Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests’ expectation while managing operational costs within budgets.

Profile

Knowledge and Experience

· Secondary / High school education

· Additional certification(s) from a reputable Hospitality Management school will be an advantage

· Minimum 6 years of Housekeeping experience with 3 years at a management level

· Excellent reading, writing and oral proficiency in English language

· Ability to speak other languages and basic understanding of local languages will be an advantage

· Good working knowledge of MS Excel, Word, & PowerPoint

· High degree of professionalism with sound human resources management and business acumen capabilities

Competencies

· Strong leadership, interpersonal and training skills

· Good communication and customer contact skills

· Results and service oriented with an eye for details

· Ability to multi-task, work well in stressful & high-pressure situations

· A team player & builder

· A motivator & self-starter

· Well-presented and professionally groomed at all times