• Develop new B2B business
• Generate B2B leads and follow up on sales opportunities
• Setting up meetings with potential clients for meetings
• Negotiate sales contracts and terms with clients
• Conducting market research to identify selling possibilities
• Actively seeking out new sales opportunities through cold calling
• Research and identify leads
• Prepare sales proposals and meet with clients for presentations

• Min 2 years of B2B sales experience preferably
• Experience in outdoor Sales
• Singaporeans preferred
• Possess excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Able to speak English fluently

• Ensure the daily restaurant operations are properly executed and performed
• Work with fellow team members to ensure a good and conducive working environment
• Assist the outlet chefs in ensuring all restaurant supplies are well stocked and managed
• Assist the outlet managers in the social media and marketing programmes for the restaurant
• Have a bachelor's degree in Culinary or F&B management
• Microsoft Office skills

Responsibilities:

• Prepare and compilation of quarterly GST for Finance Director’s review
• Assist and prepare financial results
• Prepare full set of financial statements including balance sheets, income statements, and cash flow statements
• Handle full spectrum of Accounts Payable, Accounts Receivable and General Ledger functions
• E-claim administrator for processing and verifying employee e-claims, including the processing of eClaims entries into Oracle NetSuite
• Checking of supplier invoices and Statement of Accounts
• Weekly banking in of cash
• Petty cash and reimbursement payout
• Monthly bank reconciliation
• Assist with parts creation and stock reallocation as and when required
• Issuance of invoice and credit notes as and when required
• Ensure timely completion of all month-end closing activities.
• Ensure compliance with accounting regulations and standards
• Help to develop and maintain accounting policies and procedures where necessary
• Assist in ad-hoc duties when required by Finance Director

Requirements:

• Minimum Diploma in Accounting, Accountancy or Finance, or related field
• Proficient in Oracle NetSuite
• Minimum 5 years relevant experience in similar industry with proven experience
• Able to start work immediately or at a short notice is an added advantage.
• Only Singaporean may apply

Interested candidates, please send your updated CV to [email protected]

Tempserv (06C3745)
R1983591

Location: Chin Bee Ave, Boon Lay

Working Day: Monday to Friday 9am to 6pm

Basic $3000 to $3500 + transport reimbursement + company phone and number provided

Requirements

• Diploma/ degree in sales, marketing, commerce or a related field would be advantageous
• Prior experience in retail would be advantageous

The salesperson is responsible for procure new clients and build long-term and string relationships with existing clients.

Job Scope (Responsibilities):

• Help and also propose to our customers on frozen items
• Provide customers with information about frozen items
• Elevate complaints/ comments to management
• Liaising and good working relationship with admin and accounts department to facilities efficient and timely
• Prepare and execute sales plan
• Prepare monthly sales report
• Procure new clients and build long-term and string relationships with existing clients
• Meet sales and other targets as set by superior
• Gather feedback and information about customer needs, market and competition

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

About the Client:

Join a leading household brand in Singapore known for its commitment to talent development and growth.

Responsibilities:

This 6-month contract role involves managing recruitment activities, coordinating administrative tasks, and supporting career seminar events.

• Manage recruitment operations, including scheduling interviews and candidate communications.
• Assist in budgeting, tracking reports, and recruitment data management.
• Coordinate logistics for career seminars, including vendor and speaker arrangements.
• Provide administrative support for recruitment events and talent acquisition initiatives.
• Collaborate with recruitment managers to ensure seamless execution of hiring processes.

The ideal candidate is a proactive and detail-oriented individual who excels in recruitment operations.

Skills/Requirement:

• Recruitment-focused, detail-oriented, and proactive team player.
• Strong interpersonal and communication skills, with a background in recruitment operations.
• Skilled in Microsoft Excel, Word, and PowerPoint for recruitment reporting.
• Able to adapt to changing recruitment needs and drive process improvements.

If you are a recruitment-focused professional with a knack for streamlining processes and supporting hiring initiatives, apply now to be part of our dynamic team.

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Job Description:

• Support the team in the design of internal communications to cascade key organisational messages, as well as planning of events such as Townhall
• Support the team in developing engaging content for the intranet portal and/or leadership training e-modules
• Coordinate engagements with user groups to understand pain points and gather feedback
• Assist in analysing user feedback data and identifying areas for improvement
• Assist in content migration and developing website prototypes based on user feedback
• Assist in data management/organisation and analysis for projects to track project status, participants, KPIs etc
• Contribute to the development of data visualisations/dashboarding

Work Schedule:

• Salary: $2390 / month
• Contract Period: 12 months
• Location: Hampshire road
• Working days: Mon - Fri
• Working hours: 9am to 6pm

Job Requirement:

• Good written and verbal communication skills
• Good visual communication and design skills
• Proficiency in Microsoft Excel
• Interest in data related projects

EA License No.: 96C4864

Reg. No.: R22110485

• Enhance digital purchase journeys with stakeholders
• Support UAT, document results for projects
• Influence strategy to boost online conversions
• Define requirements, manage agile product backlogs
• Monitor sales, optimize conversion performance plans

Requirements:

• Minimum Degree holder with 2 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Purchasing and Accounts Executive

• Industry: Manufacturing (Building and Construction)
• Remuneration: Up to $3500 (Depending on experience)
• Working Hours: Monday to Friday; 8.30am – 5pm
• Location: Tuas West MRT

Job Responsibilities:

• Support purchasing tasks, including supplier sourcing, processing Purchase Orders, and negotiating prices.
• Liaise with suppliers to ensure timely delivery of goods.
• Assist with daily administrative duties and documentation management.
• Manage work pass applications, including applying for work permits and arranging necessary training (Core Trade, CSOC/BCSS).
• Maintain accurate filing systems and data entry in the company’s records.
• Oversee monthly payroll and participate in interview sessions when required.
• Handle GST filings, as well as preparation of IR8A and IR21 forms.
• Manage accounting tasks, including year-end financial reports and related matters.
• Ad-hoc duties as assigned

Job Requirements:

• Minimum GCE “O” Levels
• Minimum 2 years of relevant experience in a similar industry will be preferred.
• Candidates who are able to commence work within short notice is an added advantage

Interested applicants please send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Rei Lai Yu Wen (R2199207)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• Support in the buying of goods and services for Opex
• Effectively execute the relevant S&P steps in the P2P process (Request, Approve, Order, Expedite and Receive) in order to get the right service/product at the right place at the right time
• Effectively use the supporting ERP system. Key user for OCS system
• Contribute to the proper implementation and follow-up of relevant procurement contracts
• Specifically contract administration activities such as facilitate visibility and availability of contracts, manage updates, monitor and follow-up contract end dates
• Support the Manager S&P in structurally managing the supplier base, especially regarding periodical supplier performance measurement and document management as part of the Supplier Management Program
• Support in periodically measuring and analysing processes and their performance/results by measuring global and local KPIs (e.g. P2P, savings, contractor safety, etc.)
• Contribute in discussions on recommendations to improve the performance
• Develop, utilize and promote S&P Technology and systems for P2P and reporting to provide information/solutions to customers and to support decision-making
• Others - Job assigned by Manager S&P from time to time

Requirements:

• Atleast 2 years of relevant purchasing experience
• Preferably experience with ERP system
• Quantity Surveying background is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:-

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch).
• Uphold standards in customer service engagement at branch.
• Teachers’ management and administration (more than 50 teachers full and part-time).
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc.
• Studio and facilities management.

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store.
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department.
• Perform any adhoc duties or projects as assigned.

Requirements:-

• Diploma graduate preferred.
• Experience in similar or service related industry preferred (enrichment centers).
• Excellent interpersonal skills and collaborative, team-oriented attitude.
• Proficient computing skills and familiarity with relevant software and systems.

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:
- Assist in shortlisting and recommending suitable tutor profiles to parents
- Coordinate & arrange 1st tuition lesson between client and tutors
- Assist with day-to-day Admin and Operations of company
- 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
- Able to commit for minimum 1 year
- $2,700-$4,300/Month (Inclusive of Regular Team Incentives)
- Base from $2,500-$3,500/Month & Monthly Incentives ($200-$800/Month)
- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
- Clear Salary Progression & Annual Salary Review (Min 5-10%)
- Casual attire, relaxed setting, positive company culture
- Strictly no Overtime, no Bring Work Home
- Office with Modern & Fun Entertainment Facilities

Experience Level: Entry-Level (0-2 years of experience preferred)

Job Summary:

We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing systems. This role is perfect for someone with a passion for technology and a desire to help others.

Key Responsibilities:

• Provide technical support to end users for hardware, software, and network issues.

• Troubleshoot and resolve issues related to video conferencing systems (e.g., Zoom, Microsoft Teams).

• Assist with the setup, configuration, and maintenance of video conferencing equipment.

• Conduct training sessions for end users on video conferencing tools and best practices.

• Monitor and maintain IT infrastructure to ensure optimal performance.

• Document and track support requests and resolutions using a ticketing system.

• Collaborate with other IT team members to resolve complex technical issues.

• Stay updated with the latest technology trends and best practices in end user support and video conferencing.

Qualifications:

• ITE or diploma in Information Technology, Computer Science, or a related field.

• 0-2 years of experience in IT support or a related role .

• Strong knowledge of video conferencing tools such as Zoom and Microsoft Teams

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Customer-focused with a positive attitude and a willingness to learn.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Friendly and collaborative work environment.

Company’s Profile
Julian Grey’s client offers customized solutions to meet evolving societal demands in the world of sustainability.

Responsibilities

• Manage end-to-end HR operations, including recruitment, work passes, payroll, and benefits.
• Serve as the primary HR contact for internal and external stakeholders.
• Oversee employee schedules for renewals, training, and health checks.
• Ensure compliance, data accuracy, and continuous system improvements.
• Collaborate with management on HR policy updates and system enhancements.

Requirements

• At least 2 years of HR experience with a good understanding of employment laws and regulations.

Benefits

• Transportation allowance provided

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Senior Marketing & Communication Executive

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $3,000 to $3,500

Responsibilities

• Attend to customer enquiries through various channels such as email, phone and in person.
• Design and/or edit marketing collaterals (brochure, leaflets etc)
• Oversee library of self-produced and principal supplied brochure, video resources and other Marketing and Sales support materials.
• Conceptualise, plan and execute marketing campaigns; both online and offline
• Handle all activities related to organisation of events (training, product seminars, roadshows, exhibitions – event budget, liaising with vendors, handling, registration, managing exhibition booths etc)
• Maintain website and work with vendor.
• Social media management, review and assist to maximise brand experience and engagement.
• Explore opportunities with different e-commence platforms and partners for collaboration.
• Execution of content creation (videography, photography) and produce product videos.
• Prepare and update price list.
• Any other ad-hoc duties assigned.

Requirements:

• Bachelor’s degree in marketing, Digital Marketing, or related field
• At least 2 years of relevant working experience
• Experience in digital marketing and social media management.
• Knowledge of graphic design software (e.g., Adobe Creative Suite)
• Familiarity with marketing analytics tools (e.g., Google Analytics)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Specific
- Handle full sets of accounts including preparation of General Ledger, AP, AR, Balance sheet, and P&L for monthly and yearly reporting in CHINESE
- Responsible for daily transaction posting (AR/AP/Others) and all finance operation matters
- Handle receipts, payments, claims, and records into the accounting system on a timely basis
- Maintain monthly and yearly schedules for management and audit
- Bank reconciliation reports and monthly reconciliation of company balances
- Assist in budgeting and forecasting activities to align the strategic goal of the company
- Support on queries from external auditors and tax agents
- Any other ad-hoc duties as assigned

Requirements
- Degree/Diploma in Accounting, Finance, or related field
- At least 2 years of relevant work experience handling full set accounts
- FMCG experience will be preferred
- Strong understanding of accounting principles
- Good working knowledge in Excel
- Possess initiative and ability to multitask
- High level of accuracy, efficiency, and accountability
- Requires to communicate in Chinese with Chinese speaking co-workers and clients

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit
We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459
EA Personnel No : R24120893 (Stepfan Soon Yit)

Position: Senior Marketing & Communication Executive

• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]
• Salary: $3,000 to $3,500

Requirements:

• Bachelor’s degree in marketing, Digital Marketing, or related field
• At least 2 years of relevant working experience
• Experience in digital marketing and social media management.
• Knowledge of graphic design software (e.g., Adobe Creative Suite)
• Familiarity with marketing analytics tools (e.g., Google Analytics)
• Attach design poftfolio if available

Responsibilities

• Attend to customer enquiries through various channels such as email, phone and in person.
• Design and/or edit marketing collaterals (brochure, leaflets etc)
• Oversee library of self-produced and principal supplied brochure, video resources and other Marketing and Sales support materials.
• Conceptualise, plan and execute marketing campaigns; both online and offline
• Handle all activities related to organisation of events (training, product seminars, roadshows, exhibitions – event budget, liaising with vendors, handling, registration, managing exhibition booths etc)
• Maintain website and work with vendor.
• Social media management, review and assist to maximise brand experience and engagement.
• Explore opportunities with different e-commence platforms and partners for collaboration.
• Execution of content creation (videography, photography) and produce product videos.
• Prepare and update price list.
• Any other ad-hoc duties assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Duties and responsibilities of the job
(1) Accounts Receivable
• To prepare tax invoices, debit notes, credit notes
• To code, input and update all records into the relevant system.
• To prepare refunds to customers and dealers.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Our client is a well-established MNC, market leader in the Engineering industry. They are looking for a Senior HR Executive to assist their team for the next phase of their business. They are located in the West area – easily accessible.

Responsibilities:

• HR functions and general admin support
• Process monthly payroll
• Recruitment and Selection
• Follow strict compliance with data protection regulations.
• Adhere to all Personal Data Protection Act (PDPA) guidelines, ensuring compliance company requirements.
• Manage employment benefits in a sustainable manner by utilizing government support programs where appropriate, balancing employee expectations with organizational needs.
• Collaboration with Managers address manpower requirements
• Support HR policies and provide training initiatives to enhance skills and workforce development.
• Promote a culture of continuous improvement by sustaining the 5S methodology in daily operations.
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in HR or other relevant field of studies
• Minimum 4 years of relevant experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Company's Profile
Julian Grey's client provides air conditioning services and a range of installation, maintenance, and ventilation solutions.

Responsibilities

• Manage both existing and new customer accounts, coordinating with subcontractors and internal HVAC technicians.
• Prepare and present quotations, ensuring they meet client needs.
• Achieve or surpass sales targets as set by management.
• Provide pre-sales technical guidance and post-sales support to key clients, offering consultation on technical matters.
• Compile weekly and monthly sales reports for management review.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Monday to Friday: 8.30am to 6pm

14 day AL

Variable Bonus

Responsibilities:

• Maintain complete knowledge of and comply with all hotel/departmental policies and procedures.

• Prepare Daily Revenue Report

• Ensure that all revenue transactions are takenup correctly, properly supported and reconciled.

• Investigate all discrepancies and make necessary adjustments (if any).

• To check guest in-house rate check report, variances must be explained by Front Office

• Complimentary & House use room must with appropriate supporting document

• Monitor discount procedures and special programs to ensure compliance with guidelines established. Verify that programs involving coupons, certificates and vouchers are valid and duly accounted for.

• Ensure that all voided checks, rebates, paid outs and miscellaneous charges are properly approved and supported.

• Reconcile operator charges to ensure that all guest and internal calls are charged correctly.

• Audit daily collection against the General Cashier’s Daily Report and bank-in slips.

• Liaise with the Accounts Executive to confirm the accuracy of the Guest, City Ledger and COMO related charges.

• Verify that officer checks (duty meals), F&B entertainment checks are processed according to the procedure.

• Ensure all Income report was check and compile Daily Pack are submitted on daily basis

• To maintain master file of complimentary and prepaid voucher issue to guests/clients

• Assist the Accountant with the month-end closing as specified.

• Assist in process improvements, ad-hoc projects

• Support in any other ad-hoc task.

Other requirements:

• Have a strong knowledge in Opera and POS

• Familiar in using Sun System

• At least 2 years’ experience in a hotel environment

• Min Diploma in Accountancy

• Positive attitude and willingness to learn

Interested applicants kindly apply through this job portal or email [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338

Just Recruit Singapore Pte Ltd - EA12C6295

NES Fircroft has partnered up with a global provider of Marine logistics who is looking for a motivated Operations Executive to join their dynamic projects team in Singapore.

In this key role, you will oversee the logistics of project shipments, ensuring the timely and accurate transport of goods.

Responsibilities include coordinating all shipping documentation in compliance with international regulations, liaising with carriers and service providers, monitoring shipment progress, and addressing any operational issues that arise.

The ideal candidate will have a minimum of 2 years' experience in logistics or project management, particularly with heavy/oversized cargo, and possess strong organizational, problem-solving, and communication skills.

Flexibility for travel and a solid understanding of transportation regulations for oversized cargo are essential.

If you or anyone you know is interested in this position, please send your CV to [email protected]

Salary: S$3000

Working Days: Monday - Friday

Working Hours: 830am - 530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

• Attend to incoming hotline calls

• Conduct Household and Establishment interviews by phone

• Ensure that KPIs and service levels are met consistently

• Conduct data verification of completed survey cases to ensure accuracy and reliability of data

• Data entry and administrative work (eg: system entry)

• Ensure emails are attended and replied

• Status update report to supervisor

• Ensure highest level of customer experience

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 1 year and above of call centre/ sales/ customer service experience

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Salary: S$3500

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

The role responsibilities:

• Reports directly to the Quality Service Experience Manager (QSM)

• Responsible in providing excellent service to all customers

• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls

• Ensure accuracy of data collected from the customers

• Maintain and update the survey database with proper notes indicated in the system

• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments

• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases

• Provides daily email summary report to the QSM

• Escalate to the QSM on challenging issues or complaints received through mailbox channels

• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes

• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence

• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations

• Train and guide employees to create a culture of service excellence

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience providing training or audit

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle